Okinawa
Wowww
The shuttle bus, boat, and schedule were all on time. The staff explained everything in either Japanese, English, or Mandarin, which is so important for non-local travelers. My diving coach Gavin made sure we understood everything before diving. His explanation in English made such a difference to my first diving experience. I really appreciate having him as my diving coach this time! The boat captain was also attentive to adjust my snorkel goggle. My Japanese snorkel leader was attentive to bring me a floating board when I needed it.
Overall, I feel this tour is so welcoming to all travelers, which is amazing and a good surprise to me!
I will definitely be interested in joining their tours in the future again!
Hope they will keep up their excellent work!
Wowww
Shuttle bus, boat and schedule were all on time. Staff explained everything in either Japanese, English or mandarin which is so important for non local travelers. My diving coach Gavin made sure we understood everything before diving. His explanation in English made so much difference to my first diving experience. Really appreciate having him as my diving coach this time! Boat captain was also attentive to adjust my snorkel goggle. My Japanese snorkel leader was attentive to bring me floating board when I’m in need.
Overall I feel this tour is so welcoming to all travellers which is amazing and a good surprise to me!
I will definitely be interested in joining their tours in the future again!
Hope they will keep up their excellent work!
Dear YUDAI YOKOKAWA,
Thank you for participating in our tour and sparing your valuable time to leave us your kind words.
We are very glad you enjoyed the tour. It is thanks to your cooperation that we are able to run the tour smoothly and in a timely fashion.
We try our best to assist our guests in their language of comfort. However, this is not always guaranteed since it depends on the staff schedule. So you are also lucky to have had Gavin as your guide. He has been a great addition to our team this year. I will definitely convey your kind gratitude towards him.
Every diver knows that the first time diving experience is one of the most precious memories, so we try our best to make it as smooth for you as possible.
We hope you cherish this memory forever and also join us again when you get the chance!
Have an adventurous life ahead of you!
Best Regards,
Rafia Marine Club Berry Naha
Dear YUDAI YOKOKAWA,
Thank you for participating in our tour and sparing
your valuable time to leave us your kind words.
We are very glad you enjoyed the tour.
It is thank to your coooperation that we are able to
run the tour smoothly and in a timely fashion.
We try our best to assist our guests in their language of comfort.
However, this is not always guaranteed since it depends on the staff schedule.
So you are also lucky to have had Gavin as your guide.
He has been a great addition to our team this year.
I will definitely convey your kind gratitude towards him.
Every diver knows that the first time diving experience is one of the most
precious memories,so we try our best to make it as smooth for you as possible.
We hope you cherish this memory forever and also join us again when you get the chance!
Have an adventurous life ahead of you!
Best Ragards,
Rafia Mairine Club Berry Naha
We experienced parasailing as a family of three. Before it started, the parents were quite anxious, but once we began, the scenery was amazing and it was full of fun. The sea had outstanding clarity, and we were very satisfied with the snorkeling as well. The boat facilities were excellent.
親子三人でパラセーリングを経験しました。始まる前は親二人はとても不安でしたが、始まってみれば、景色も素晴らしく楽しさ満点でした。海も、抜群の透明度でシュノーケリングも満足できました。ボートの施設も文句なしでした。
Dear 873,
Thank you for participating in our activity. Parasailing can be quite nerve-wracking before you take off, right? But once you're in the air, the beautiful scenery is so breathtaking that you forget all about your nerves! I'm glad to hear that you enjoyed the beautiful ocean as well.
Please come back again if you have the chance!
Marine Club Berry Naha, Ogawara
873様
この度は弊社のアクティビティにご参加いただきましてありがとうございました。
パラセーリングは飛ぶ前は緊張でドキドキしますよね!!でも飛んでしまえば、景色がきれいで緊張感も忘れてしまうほど感動しますよね!!
海もきれいでご満足痛手けてよかったです。
また機会があればお越しくださいませ!!
マリンクラブベリー那覇店 小河原
The day before, I was informed that parasailing might not be possible due to the ocean waves, and when I asked to reschedule for another day, I was told that they were fully booked. While I was trying to make a reservation with another company, I was told that the waves had improved and there was a 50% chance we could go, so I went ahead with it. However, on the day of the activity, it turned out we couldn't go after all. I received a refund from Veltra, but the reason given was engine trouble. If they had told me that from the beginning, I would have chosen another company. I feel deceived and very disappointed. The snorkeling was good, but my partner was experiencing marine activities for the first time, and I wanted them to have that experience. They might be thinking about profits, but I hope they don't forget that each customer has different reasons for looking forward to these activities.
前日に明日は海の波の影響でパラセーリングが出来ないかも、と連絡があり、別日でお願いしてももう予約でいっぱいと言われました。他の会社に予約し直そうとしてたら今波が回復してきたので50の確率で行けるかもしれないですと言われ、そのままお願いしたのですが当日やっぱり出来ず、ベルトラから返金されたのですが理由はエンジントラブルでした。最初からそう言ってくれれば他の会社にしたのに騙された気分でとても残念です。シュノーケリングは良かったですが、相方は初のマリンアクティビティだったので、体験してほしかったのです。利益を考えているのかもしれませんが客それぞれに色々な理由があって楽しみにしているのを忘れないで欲しいです。
Dear Rika,
Thank you for using our services. I sincerely apologize for the unfortunate conclusion of your activity experience due to our incorrect guidance. The reason for this was that we failed to communicate that the cancellation of parasailing was due to engine trouble on both the day before and the day of the event.
Around 11 AM the day before, we received a notification from the captain that parasailing would be canceled for the entire day due to engine trouble. However, when contacting guests, we mistakenly communicated that it was due to rough sea conditions. A few hours later, the captain informed us that repairs were completed and after a test run, it was determined that the event could proceed depending on the sea conditions on the day of the activity.
Unfortunately, I was only able to respond around 7 PM, and I conveyed via phone that there was a possibility of proceeding based on the day's conditions as the waves were recovering.
However, on the morning of the event, the captain informed us that, regrettably, the event would be canceled for the entire day, and we did not directly communicate to guests that this was due to ongoing engine trouble.
I deeply apologize for this situation and will strive to prevent a recurrence.
Marine Club Berry Naha Store, Takeshita
りか様
この度は当店をご利用いただきましてありがとうございます。
またご案内を間違えた結果、アクティビティ体験を残念な形で終わらせてしまい誠に申し訳ございません。
原因としては、前日そして当日の案内でパラセーリングの開催の中止理由をエンジントラブルによるものとお伝えできていなかった事にあります。
前日の11時ごろに船長からエンジントラブルにより終日パラセーリング中止の連絡が来ていたのですがゲストへ連絡する際に誤って海況が荒れるという理由でゲストにお送りしておりました。
その数時間後に船長から修理を終えて、
試運転をして問題無い判断が下りたので開催判断が中止から当日海の状況しだいで開催するというご案内に変更になりました。
しかしながら返事をするのが19時頃になってしまい、
直接お電話にて波が回復してきたので当日の判断で出来る可能性があるとお伝えしました。
そして当日の朝に船長からやむを得ず終日中止になると伝えられ、
その理由がエンジントラブルから回復していないものによることをゲストに直接お伝えしておりませんでした。
今回の事態につきまして深くお詫び申し上げますとともに、再発防止に努めてまいります。
マリンクラブベリー那覇店 武下
I have snorkeled in various places, including Miyako Island, Ishigaki Island, and Kume Island, but the most moving experience for me was about 15 years ago when I visited Kerama. The clarity of the water was so high that I could see deep down to the seabed, and the countless coral reefs and fish shining in shades of purple were breathtaking. I signed up for this tour to feel that excitement once again. After 15 years, the underwater scenery seemed a bit browner, possibly due to global warming, but the clarity of the water was still excellent, allowing me to see the seabed well. The countless coral reefs and fish were the most impressive I've seen in recent years. I also participated in the sea turtle tour, and thanks to the staff, I was able to see a sea turtle. For us, who didn't sign up for other activities, it was great to have a short 3-hour experience.
今まで海外を含めて、宮古島、石垣島、久米島、、、いろんなところでシュノーケルをしてきましたが、自分の中で一番感動したのは15年くらい前に行った慶良間でした。とても深い海底まで見えるほどの海の透明度、一面が紫色に輝く中に無数のサンゴ礁と魚達、その感動をもう一度感じたくてこのツアーに申込みました。15年の月日を経て海中は、地球温暖化のせいか昔よりは少し茶色ぽくなっていましたが、相変わらず海底までよく見える透明度、無数のサンゴ礁と魚達、ここ何年か見た中で一番に感動しました。ウミガメツアーにも参加してスタッフの方のおかげでウミガメも見ることができました。他のアクティビティを申し込まない私達にとって3時間という短めの時間がちょこっと体験できてよかったです。
When I came to Okinawa, I definitely wanted to try marine sports, so I chose this plan that includes both snorkeling and diving. It was my first time diving, and I found breathing to be more difficult than I expected, but I was taught patiently and was able to dive safely! My companion had never done marine sports before, but they said it was really fun. The waves were calm, so I didn't get seasick, but since we were on the water for a long time, it was a good decision to take motion sickness medication beforehand.
沖縄に来たら絶対マリンスポーツをしたくて、シュノーケリングとダイビングがどちらもできるこちらのプランを選びました。
ダイビングは初めてで、呼吸するのが思ったより難しく手間取りましたが、丁寧に教えていただいて無事に潜る事ができました!
連れはマリンスポーツが初めてでしたが、本当に楽しかったと言っていました。
波が穏やかで船酔いもしませんでしたが、長時間海上にいるので酔い止めを飲んでから行って正解でした。
Dear rmc,
Thank you for participating in our activities. We are all delighted to hear that you were satisfied. The breathing during your first dive can be a bit challenging, can't it? Once you get used to it, it becomes easier, but you might have been a bit nervous! As you mentioned, we recommend taking motion sickness medication regardless of the sea conditions. We look forward to your participation again if the opportunity arises!
Marine Club Berry Naha, Ogawara
rmc様
この度は弊社のアクティビティにご参加いただきましてありがとうございました。
ご満足いただけたようで、スタッフ一同喜んでいます。
初めてのダイビングの時の呼吸は少し難しいですよね。。
慣れてしまえば簡単ですが、緊張していたのかもですね!!
rmc様のおっしゃる通り、酔い止めはどんなに海況が良くても飲んでくることをお勧めします!!
また機会がありましたら、ご参加お待ちしていますね!!
マリンクラブベリー那覇店 小河原
The number of participants was quite large, and I felt the explanations were insufficient. When it came time to enter the water, I was scared because I didn't understand what was happening, and there was no instructor nearby.
While there were some kind people, others responded coldly even when I asked questions. There were also men who pretended not to hear me, which made it difficult to enjoy the experience.
参加人数が多めで説明が不十分に感じました
海に入るのに訳もわからず近くにインストラクターもいなく怖かったです
優しい方もいましたが聞いてもそっけない態度で
好き嫌いがあるのか聞こえないふりをする男性もいました。
あまり楽しめませんでした
Dear Komachan,
Thank you for participating in our activities. We sincerely apologize for not meeting your expectations. We will work on improving the points you mentioned to ensure that no one else has the same experience. Thank you for your feedback.
Marine Club Berry Naha, Ogawara
こまちゃん様
この度は弊社のアクティビティにご参加いただきましてありがとうございます。
ご満足いただけなかったようで大変申し訳ございませんでした。
ご指摘された点を改善し、同じ思いをされる方がいなくなるように取り組んでまいります。
ご指摘ありがとうございました。
マリンクラブベリー那覇店 小河原
It was my first time participating in a tour. Although I couldn't see any sea turtles during the search, I was satisfied with how hard the instructor tried to find them, but I would like to have a chance to try again.
初めてのツアー参加、ウミガメ探索で見ることは出来なかったけど、指導員の方が一生懸命探してくれて満足でしたが、リベンジしたいと思いました。
Dear Koda,
Thank you very much for your participation.
We were also very disappointed that we could not see the sea turtles this time.
We look forward to your next participation.
コダ様
ご参加、誠にありがとうございました。
今回はウミガメをみることが出来ず、私共も大変残念でした。
またのご参加、お待ちしております。
I went to the Kerama Islands for a day of snorkeling. The ocean was so beautiful, and I was really impressed! The staff were also very kind, showing us sea cucumbers up close, which made for a memorable experience. I was happy to see many sea creatures. I saw various animals like sharks and sea snakes, but meeting a sea turtle was the highlight of my trip. This snorkeling experience was so enjoyable that it made me want to get into snorkeling more! I also appreciated that I could choose from a variety of options for lunch. However, there was a moment when the staff seemed to have some miscommunication, which is why I rated it four stars. Still, it was a lot of fun, and I would like to sign up again when I visit Okinawa.
1日のシュノーケリング体験で慶良間諸島に行きました。海がとても綺麗ですごく感動しました!またスタッフさんも優しく接してくれたりナマコを近くで見せてくれたりと、思い出に残るような体験をさせてもらいました。海の生き物も沢山見れて嬉しかったです。サメやウミヘビ等色々な生き物を見ましたがウミガメに会えたことが1番の思い出になりました。このシュノーケリング体験をきっかけにシュノーケリングにハマるくらいには楽しかったです!お昼ご飯のお弁当も沢山の種類から選べたのでよかったです。ただ、少しスタッフさん同士での確認が取れていなくて困った場面があったので星4という評価にしました。それでもとても楽しかったので沖縄に行った際にはまた申し込みたいと思います。
Dear Momo Momo Momo Momo,
Thank you for participating in our activities. We are glad to hear that you enjoyed encountering various creatures!
However, we sincerely apologize for any inconvenience caused due to our staff's oversight, despite your enjoyment. We will work to ensure that this does not happen again.
Please feel free to visit us again if the opportunity arises.
Sincerely,
Ogowara
Marine Club Berry Naha Store
もももももも様
この度は弊社のアクティビティにご参加いただきましてありがとうございました。
いろいろな生物に出会えて、ご満足いただけてよかったです!!
ただせっかく楽しんでいただいたのに、こちらのスタッフの確認不足でご迷惑をおかけしたようで大変申し訳ございませんでした。
同じことが起こらないように取り組んでまいります。
また機会があればお越しください。
マリンクラブベリー那覇店 小河原
I was worried that the tour would be canceled due to the typhoon, but although the return high-speed boat was canceled, I was able to participate by switching to a ferry. I was also able to stay at Awaoren Beach, and I enjoyed a wonderful view from a nearby observation deck. The staff at the facility were kind, and even though I was worried about swimming during the sea turtle tour, they provided support with a pole, allowing me to participate without concern. I was moved to see the sea turtles, as well as beautiful coral and fish.
However, it was disappointing that a group of about ten foreigners were using the facility's restroom as a changing room, making it difficult to access the restroom.
台風の影響でツアーが中止になるか心配でしたが
帰りの高速船が欠航でしたがフェリーに変更で
参加することができました。
阿波連ビーチに滞在も出来て近くの展望台からも
素敵な景色が見れました。
施設のスタッフの方も親切で海ガメツアーも
泳ぎが心配でしたが支える棒で連れて行ってくれたので心配なく参加できました。
海がめも見れてキレイな珊瑚やお魚もみれて
感動しました。
ただ外人さんの10人ぐらいの集団が
施設のトイレを更衣室がわりに使っていたので
なかなかトイレに入れずその点は残念でした。
I received a notification the day before that due to the effects of the typhoon, there was a possibility of changing from Kerama to a location near Okinawa Island. However, on the day itself, it was clear and I thought we would be able to go to Kerama. On the boat, I was told that we would not be going to Kerama and that we had changed to the location that was communicated the day before. The new location had very few tropical fish, and the water was murky, which was very disappointing. I wish the changed location had been a bit nicer.
台風の風の影響で慶良間ではなく、沖縄本島近くに変更になる可能性がありますと、前日に連絡はいただいていましたが、当日は快晴で慶良間に行けると思っていました。船上で慶良間にはいかないと、前日に連絡をした場所に変更になったと言われました。変更場所は熱帯の魚がほとんどいなく、水も濁っていてとても残念でした。
変更場所がもう少し素敵な場所だと良かったです。
Dear Shima Love,
Thank you for participating in our activity. We apologize for the change in the location due to the typhoon's impact. Although it was clear on the day of the event, the waves were high, and the captain decided that it was unsafe to go to Kerama, which is why we held the event at a nearby location.
We took great care in selecting the points, but it seems that the water was murky due to the typhoon, and we are sorry to hear that you were not satisfied. We hope to welcome you again in the future.
Marine Club Berry Naha Store, Ogawara
島ラブ様
この度は弊社のアクティビティにご参加いただきましてありがとうございました。
台風の影響で、開催場所が変更になってしまい申し訳ございませんでした。
当日は快晴でも慶良間まで行くのに波が高くて、船長の判断で安全に慶良間に行けないという理由で本当沿いの場所での開催になりました。
ポイント選びも最善の注意を払いましたが台風の影響で濁っていたようで、ご満足いただけなかったようで申し訳ございませんでした。
また機会があればお待ちしております。
マリンクラブベリー那覇店 小河原
On the day of the dive, there were a few people who experienced seasickness due to bad weather, but once we started diving, the weather didn't matter at all. Since it was my second experience diving and the entry point was from the boat, I felt a bit anxious, but the warm support from the instructor quickly eased my worries, and I was able to enjoy my third dive comfortably.
1. Entry points for the three dives:
- First dive: Chishi
We started with snorkeling, and once I got used to it, we moved on to diving. This helped me regain some of my diving skills. There were no issues with equalizing my ears. However, the position of my goggles was slightly high, which made it a constant battle with water.
- Second dive: Nozaki
Again, we started with snorkeling, followed by diving. I adjusted the position of my goggles slightly higher based on the instructor's advice, which significantly reduced water leakage. However, the goggles fogged up, leading to a new challenge with visibility. There were no issues with equalizing my ears, and I was able to dive down to about 10 meters. I also managed to consciously slow down my breathing.
- Sand Triangle: Encounter with two turtles
I decided to take on a third dive that wasn't initially planned, aiming to encounter turtles. Luckily, I was able to see two turtles. There were no issues with equalizing my ears or fogging up my goggles. I found myself spending more time away from the instructor's hand, which gave me a bit of confidence in my ability to dive independently. At one point, the instructor removed the regulator from his mouth and demonstrated a performance where a cleaning fish cleaned inside his mouth. I thought it was amazing and found it quite funny.
2. About the visibility
When I asked the guide, I was told it was approximately over 20 meters. Despite the bad weather, the Kerama Blue was still vibrant!
当日は悪天候で船酔いされた方が何人かいらっしゃいましたが、潜ってしまえば天候全く関係ありませんでした。
2回目の体験ダイビングでしかもエントリーポイントが船上だったので少し不安でしたが、インストラクターさんの温かいサポートで不安が一気に吹き飛び、おかわりの3ダイブ目も気持ちよく潜れました。
①3ダイブのエントリーポイントについて
・1ダイブ目:知志
最初にシュノーケリングをやり、慣れたところでダイビングに移る。ここで若干ダイビングの感を取り戻す。耳抜きは問題なし。ゴーグルの位置がやや上だったので耐えず水との戦いになる。
・2ダイブ目:野崎
同じく最初にシュノーケリングをして、次にダイビング。ゴーグルの位置をインストラクターさんのアドバイスでやや上に修正。浸水がかなり減った。しかしゴーグルが曇ってしまい今度は視界との戦いに。耳抜きは問題なし。10m位まで潜ることができました。呼吸も意識的にゆっくりするように心がけることに余裕ができました。
・サンドトライアングル:2匹の亀に遭遇
当初は予定していない3ダイブ目に挑戦。目的は亀遭遇狙い。運が良く2匹の亀と遭遇できました。耳抜き問題なし。ゴーグル浸水曇り問題なし。インストラクターさんの手を離れる時間も多く少し自力で潜れる自信がついた勘違いをする。途中でインストラクターさんがレギュレーターを口から外し、お掃除するお魚に口のなかを掃除させるパフォーマンスを実演。めっちゃ凄いなぁと思ったのと同時に笑えた。
②透明度について
ガイドに伺ったところおおよそ20m以上とのことでした。悪天候にも関わらずケラマブルー健在です!
Dear bluedoor,
Thank you for participating in our day trip diving experience last month. We appreciate your detailed account of the diving at the points we visited. It seems you had a wonderful and memorable diving experience, which is encouraging for us, including the guides.
Please feel free to visit us again if you have the opportunity.
Marine Club Berry Naha, Takeshita
bluedoor様
先月は当店の日帰り体験ダイビングにご参加いただきありがとうございます。
当日行ったポイントでのダイビングの様子まで詳しく書いていただきありがとうございます。
記憶に残る素敵なダイビング体験が出来たようでガイド含め今後の励みになります。
また機会がありましたら当店へ遊びに来てくださいね。
マリンクラブベリー那覇店 武下
It was the best snorkeling experience I've ever had. I want to continue visiting the seas of Okinawa in the future. I want people around the world to know that Japan's seas are just as good as those overseas.
過去一素晴らしいシュノーケリングでした。今後も沖縄の海へ通いたい思いました。海外の海に負けず劣らずの日本の海を世界の皆さんに知ってもらいたいです。
Unfortunately, I couldn't see any turtles, but snorkeling while feeding fish in the clear and beautiful sea was a wonderful experience. The staff was also kind and good. I think I'll try for a turtle revenge next time.
残念ながら亀は見れませんでしたが、
透明度が高く綺麗な海で魚に餌をやりながら
シュノーケリングは素晴らしい体験でした
スタッフさんも親切でGood
次回また亀リベンジさせて頂こうと思います
I participated in a tour to see sea turtles with friends as a memory for my last days in my 40s. It had been about 20 years since I last went into the ocean, and I was filled with anxiety rather than excitement. However, thanks to the instructors' thorough explanations and their considerate encouragement for those who couldn't swim, I truly had a fun and valuable time, creating the best memories! Although it was a short half-day tour, we were well-informed about the spots to see the sea turtles, and we were able to see them properly!
40代最後の思い出に友達とウミガメに会えるツアーに参加しました。海に入るのも20年ぶりくらいで楽しみより不安で一杯でしたが、インストラクターの人達の丁寧な説明、泳げない人への気配り優しい声かけで本当に楽しく貴重な時間を過ごせてサイコーの思い出になりました!
半日という短い時間でしたがちゃんとウミガメに会えるポイントも分かっていてしっかりウミガメにも会えました!
I received support for snorkeling, and thanks to Doraemon, I was able to see the turtles while being guided closely. I also managed to stand up on the wakeboard. Everyone was really nice.
シュノーケリングでサポートしていただき、ドラえもんさんには付きっきりで引っ張っていただきカメを見ることができました。ウェイクボード?も何とか立てました。皆さんいい感じの方ばかりでした。
It was my first time snorkeling, and I really enjoyed it! Even though there were 22 people, they took care of us attentively, and we had a lot of freedom as well!
シュノーケリングは初めてだったのですが、しっかりと楽しめました!22人という大人数でしたが丁寧に対応してくださり、また自由度も高かったです!
Dear Kaki,
Thank you for participating in the half-day snorkeling + parasailing experience. We are all delighted to hear that it became a wonderful memory of snorkeling with a large group. Also, thank you for the lovely photos! ✨ We look forward to your next visit to Okinawa.
Marine Club Berry Naha, Takeshita
かっき―様
この度は半日のシュノーケリング+パラセーリングでのご参加ありがとうございます。
大人数で楽しいシュノーケリングの思い出になったとのお言葉をいただきスタッフ一同嬉しく思います。また素敵なお写真もありがとうございます✨
次回沖縄に遊びに来る際にはご利用をお待ちしております。
マリンクラブベリー那覇店 武下
I had a great time! The staff were also very friendly. Personally, I recommend adding water activities in addition to snorkeling! Also, there were quite a few people who got seasick, so I think it would be better to take motion sickness medication to enjoy it more.
とても楽しかったです!スタッフの方も親切でした。個人的にはシュノーケルに加えて、水上アクティビティをするのをお薦めします!あとは結構船酔いしてる人がいたので、酔い止め薬は飲んでおいた方が楽しめるかなと思います。
It was efficient and felt great! The ocean was incredibly beautiful. It would have been better if there were point transfers. The staff's response was also good!
テキパキしてて気持ちよかった!海は最高に綺麗でした。
ポイント移動があれば直良でした。
スタッフの対応も良かったです!
The experience of the diving was kind and attentive, which was great.
One concern I had was that the instructor suddenly referred to me as "mom," likely because there were children nearby (other people's children), which felt disrespectful and made me uncomfortable.
Other than that, everything was very good.
体験ダイビング親切丁寧で良かったです。
気になる点はイントラの人が側に子供さん(他の方の子供)がいたからか いきなりお母さんと言われ
いかにも年配扱いされたことが不愉快でした。
その他はとても良かったです。
Thank you for participating in our activities.
We sincerely apologize for making you feel uncomfortable despite your enjoyment of the experience diving. We will ensure thorough training for our employees to prevent other customers from having the same experience.
We are truly sorry for this incident. We look forward to your participation again if the opportunity arises.
Marine Club Berry Naha, Ogawara
この度は弊社のアクティビティにご参加いただきまして、ありがとうございました。
せっかく体験ダイビングを楽しんでいただけたのに、ご不快な思いをさせてしまい、大変申し訳ございませんでした。
同じ思いをされるお客様がいないように、従業員の教育を徹底して行っていきます。
この度は申し訳ございませんでした。
また機会がありましたら、ご参加お待ちしております。
マリンクラブベリー那覇店 小河原
I tried snorkeling and parasailing for the first time. I received a message advising me to take motion sickness medication since I tend to get seasick, which was very helpful. If I hadn't taken it, I might not have enjoyed it as much. On the day of the activity, I had time to also try banana boating and other rides for the first time. I had a great time. I was a bit worried about my age, but the staff were very accommodating, and I made wonderful memories. Thank you very much.
初めて、シュノーケルやパラセーリングをしました。船酔いするので酔い止めを飲んでおいて下さい。と連絡をもらっていて助かりました。
飲んでなければもっと楽しめなかったかもしれません。当日に時間がありバナナボートや他の乗り物にも初挑戦。非常に楽しめました。年齢的にも無理かな?と思って挑戦したのですが担当の方達がとても良くしていただき良い思い出が出来ました。
ありがとうございました。
Dear Maa-chan,
Thank you for using our tour service. We are delighted to hear that you enjoyed not only the snorkeling and parasailing you booked, but also tried out other marine sports like banana boating.
We look forward to serving you again when you visit Okinawa.
Marine Club Berry Naha, Takeshita
まぁちゃん様
この度は当店のツアーをご利用いただきありがとうございます。
ご予約されたシュノーケリング+パラセーリング以外にバナナボートなどのマリンスポーツに挑戦して楽しんでいただけたようで
スタッフ一同嬉しい限りです。
また沖縄に遊びに来ることがありましたらご利用をお待ちしております。
マリンクラブベリー那覇店 武下
The boat was stable and comfortable. We encountered dolphins before reaching the snorkeling point!! The kids were thrilled. It was a meaningful day where we could fully enjoy the Kerama Blue.
船もゆれず、快適でした。シュノーケリングポイントに着くまでにイルカに遭遇!!子供たちも喜んでいました。
ケラマブルーが満喫でき、有意義な1日でした。
Dear Nori,
Thank you for participating in our tour. I personally think encountering dolphins on a half-day tour is quite rare; you must be very lucky! °˖✧◝(⁰▿⁰)◜✧˖° I'm glad to hear you were able to enjoy the beautiful Kerama Blue, which is one of Okinawa's prides.
Please come visit us again when you return to Okinawa. All of our staff are looking forward to seeing you.
Marine Club Berry Naha, Takeshita
Nori様
この度は当店のツアーにご参加いただきありがとうございます。
半日のツアーでイルカに遭遇するのは個人的にレアだと思います、強運の持ち主です°˖✧◝(⁰▿⁰)◜✧˖°
沖縄の自慢のひとつでもあるケラマブルーも満喫できたそうで嬉しいです。
また沖縄にお越しになる時は、遊びにきてくださいね。
スタッフ一同お待ちしております。
マリンクラブベリー那覇店 武下
My daughter, who accompanied me, dislikes snorkeling, so it was good that the time was short. The port is also close to Naha Airport, so depending on the flight, it seems possible to go on the last day as well. I recommend it for first-time snorkelers. However, there are a lot of people, including many foreigners.
同行した娘がシュノーケル嫌いなので、時間が短くて良かったです。港も那覇空港に近いので便によっては最終日にもいけそうです。初めてのシュノーケルにオススメだと。ただ人が多い。外人さんも多い。
I can't forget the Kerama Islands where I dived in my twenties, so I joined this tour. From the pickup to the cruiser to the snorkeling points, the safety-first approach of the Kerama snorkeling was excellent. The beautiful sea, coral, and fish were just as stunning as I remembered. Thank you to all the staff who assisted us! ✨
20代の時に潜った慶良間が忘れられず
今回のツアーに参加しました
ピックアップからクルーザーでポイントまで、安全第一の慶良間シュノーケリングは最高でした
昔と変わらず 綺麗な海と珊瑚、魚達に感動
対応してくださったスタッフ皆様ありがとうございました✨
My daughter, who used to dislike the ocean, said she wanted to go snorkeling. I signed up with some hesitation, but she seemed very satisfied with the beauty of the coral reefs. At first, she wore a life jacket, but later she was able to take it off and dive down. She was thrilled to see sea snakes and sea turtles. After it was over, she said she wanted to come back again. We are thinking about snorkeling again next year. Thank you very much.
海を嫌がっていた娘がシュノーケリングをしたいと言ってきました。半信半疑申し込んだのですが、珊瑚礁の美しさに大満足だったようです。最初はライフジャケットをつけていたのですが、途中からはずして潜ったりもできるようになりました。ウミヘビやウミガメを見えて大喜びです。終わった後、また来たいと言ってくれました。来年もシュノーケリングをしたいと思っています。ありがとうございました。
Thank you for visiting us. We are very pleased that your child had a valuable experience. Please come again next year to snorkel in the beautiful sea. We look forward to your visit.
Marine Club Berry Naha Store
ご来店ありがとうございました。
お子様の貴重な経験がが出来てこちらも大変うれしく思います。
来年もまた綺麗な海にシュノーケリングをしにお越しくださいませ。
ご来店お待ちしております。
マリンクラブベリー那覇店
I had an experience that felt like being in the Dragon Palace with the transparent sea, fish, and sea turtles. There were many guests from overseas, making it lively and fun on the boat. The staff were cheerful, and they took a lot of photos, which made me very satisfied. I would like to participate again next year.
透明な海と魚たち、ウミガメ。まるで竜宮城にいるような体験ができました。海外からのお客さまも大勢いらして船の上でも賑やかで楽しかったです。
スタッフの皆さんも明るく、写真もたくさん撮っていただき大満足です。
また来年も参加したいと思います。
Hello! This is Marine Club Berry Naha.
The sea of Kerama truly makes you feel like you're in a dragon palace, doesn't it?
The sea turtles enhance that feeling even more!
We will continue to strive to ensure you can enjoy it again next year.
We look forward to seeing you!
こんにちは!マリンクラブベリー那覇店です。
慶良間の海は本当に竜宮城にいるような気分になりますよね♪
海亀が尚その気分にさせてくれます(*^^*)
また来年も楽しんでいただけるよう精進してまいります。
お待ちしております!
I traveled to Okinawa with my son. Since my son wanted to do marine sports, I applied for this program. We had a lot of fun with banana boat rides, jet boat rides, and an exploration tour. The sea in Okinawa is beautiful, and the weather was perfect—absolutely delightful!
沖縄に息子とぱぱ〔私〕で2人旅行しました。
息子がマリンスポーツしたい!といっていましたので、この企画に応募しました。
バナナボートとジェットボート、探検ツアーと盛りだくさん楽しませてもらいました。
沖縄の海が綺麗で、天気も最高、、満喫、満喫、言うことなし。
I had the impression that it would take about two hours by boat to reach the Kerama Islands, so I thought it would be difficult time-wise and had given up on the idea. However, this tour allows you to snorkel around the Kerama Islands in just 30 minutes from Naha. I was worried about seasickness, but 30 minutes is within my tolerance, and I felt a sense of fulfillment from coming to Kerama, making it a satisfying tour. I noticed there were many foreign guests, and I thought the crew must have a tough job.
慶良間諸島は船で約2時間かかるというイメージがあり、時間的にむずかしいかなと思い断念してましたが今回のこのツアーは那覇から30分で慶良間諸島のあたりでシュノーケルできる。
船酔いの心配があったので、30分ほどであれば許容範囲だし、慶良間に来たという充実感もあり満足なツアーでした。
外国の方が多くてクルーの人は大変だなと思いました。
If I had to say something, I wish the visibility in the water on the day had been a bit better. Also, while it can't be helped, it took a long time to anchor, and when we were packing up, it took time to remove the anchor (probably to avoid damaging the coral), which might have caused my partner to feel a bit seasick. I understand there are budget considerations, but it would have been nice to have cut fruits like pineapple available when we came back from the sea, similar to overseas tours.
絞りだして、しいて言うならば、
当日の海中の透明度がもう少し良ければよかったかと。
また、仕方ないことですが、アンカリングが時間がかかったのと、撤収の際もアンカーを外すのに(おそらくサンゴを傷つけないためだと思いますが)時間がかかってしまい、一緒に行ったパートナーが少し船酔いしてしまったことでしょうか。
予算のこともあると思いますが、海から上がった時に(海外ツアーのように)パイン等カットした果物がおいてあればありがたかったかもです。
The instructors were kind, and the children were very satisfied. Even though it was their first experience, they seemed to enjoy it without being scared. I would like to participate again if there is another opportunity. Thank you very much.
インストラクターの方も親切で子供達も大満足でした。
初めての経験なのに怖がらず、すごく楽しめたようてす。
また機会があればもう一度参加したいです。
ありがとう御座いました
Thank you for visiting us.
We are very pleased to hear that you enjoyed your first experience.
If you have the opportunity to visit us again, please come to create wonderful memories.
All of our staff look forward to your next visit.
Marine Club Berry Naha Store
ご来店ありがとうございました。
初めての経験で楽しんでいただき大変うれしく思います。
またご来店の機会がございましたら素敵な思いでを作りにお越しくださいませ。
スタッフ一同またのご来店お待ちしております。
マリンクラブベリー那覇店
I was a bit anxious about snorkeling for the first time, but the staff held onto a float for me the whole time, which made me feel safe and allowed me to enjoy it until the end. My son also had a great time feeding the fish. Thank you very much. I would love to join a tour that teaches skin diving someday as well.
初めてのシュノーケルで不安がありましたが、スタッフの方がずっと浮き輪を持ってくださり最後まで安心して楽しめました。息子も魚に餌がやれ、とても楽しそうでした。ありがとうございました。いつかスキンダイビングも教えてもらえるツアーがあればまた参加したいです。