Reviewed by: 匿名希望
The weather was bad, but I was able to enjoy the event on the boat and relax. The staff were kind. If I have the opportunity, I would like to use it again. The food is satisfying as long as you don't have overly high expectations.
天気が悪かったのですが、船の中でのイベントも楽しめゆっくりできました。スタッフの方は親切でした。機会があればまた利用したいと思います。料理も期待しすぎなければ満足です。
| Rating: | |
|---|---|
| Packages: | 【3/31まで】鶏胸肉の蒸し煮&白身魚のポワレコース |
| Attended as: | Families with Young Children |
| Posted on: | 2018/12/21 |
| Activity Date: | 2018/11/03 |
Reviewed by: ExoTraveller
Suitable for both young and old, a unique experience to view underwater without needing to go scuba diving.
Would definitely recommend!
Thank you for your comment.
We recommend sunset dinner cruise too.
We look forward to see you again.
Thank you so much
| Rating: | |
|---|---|
| Packages: | Underwater Observation Plan |
| Attended as: | Families |
| Posted on: | 2018/12/19 |
| Activity Date: | 2018/12/16 |
Reviewed by: しんすけ
The waitress who took care of us made a balloon flower for my child. My child was very happy, and it became a wonderful memory. Thank you!
お世話をして頂いたウエイトレスの方が、子供に風船で花を作ってくれました。子供も大喜びで、良い思い出となりました。
ありがとうございました♂️
Thank you very much for your kind evaluation. We are also delighted that your child enjoyed it. We look forward to welcoming you aboard again when your child is older. Thank you once again for your recent voyage with us.
ご評価頂きまして誠にありがとうございます。
お子様にお喜びいただけて、我々も嬉しく思います。
お子様が大きくなられた際は、また是非ご乗船をお待ちしております。
この度のご乗船、誠にありがとうございました。
| Rating: | |
|---|---|
| Packages: | 【3/31まで】鶏胸肉の蒸し煮&白身魚のポワレコース |
| Attended as: | Families with Young Children |
| Posted on: | 2018/12/16 |
| Activity Date: | 2018/12/14 |
Reviewed by: 工場長
The food was delicious. The night view was beautiful. The live performance was great. However, the stars weren't clearly visible (laughs). The Moby Dick was amazing! The staff's efforts were evident! I want to ride again!
料理も美味しかった。夜景もきれいでした。ライブも良かった。ただ、星がきれいに見えなかった(笑笑)モビィディック号最高❗スタッフの対応も一生懸命さが、伝わったよ!また、のりたいでーす。
Thank you very much for your evaluation.
It's unfortunate that the weather was not favorable.
We look forward to welcoming you on the sunset cruise next time.
Thank you for boarding.
ご評価頂きまして誠にありがとうございます。
天候に恵まれず残念でした。
次回は是非、サンセットクルーズでお待ちしております。
ご乗船ありがとうございました。
| Rating: | |
|---|---|
| Packages: | 牛フィレステーキ&ロブスターコース |
| Attended as: | Couples |
| Posted on: | 2018/11/26 |
| Activity Date: | 2018/11/24 |
Reviewed by: サンセット最高
I used the sunset cruising service during my trip to Okinawa. The reservation was easy, and the food was really delicious. Since it was my child's birthday, I ordered a cake, and they surprised us by bringing it out. There was also live music, which made for a fun time. Thank you very much. I would like to use this service again if I have the opportunity.
沖縄旅行の際サンセットクルージングを利用させていただきました。予約も簡単でしたし、料理も凄く美味しかったです
子供の誕生日もあったのでケーキを頼みましたがサプライズ的に出してくれますし、生演奏もあって楽しい時間が過ごせました。ありがとうございます
また、機会があれば利用したいと思います
Thank you very much for using our Sunset Cruise. We are glad to hear that you enjoyed your time on board. The night view cruise offers a different kind of enjoyment, so we look forward to your next visit.
この度はサンセットクルーズのご利用、誠にありがとうございます。
ご乗船を楽しんで頂けたようで、私共も嬉しく思います。
夜景を楽しむクルーズも、違った楽しみがございますので、次回のご利用をお待ちしております。
| Rating: | |
|---|---|
| Packages: | 牛リブロースステーキ&魚介コース |
| Attended as: | Families |
| Posted on: | 2018/11/26 |
| Activity Date: | 2018/11/23 |
Reviewed by: ようさん
We will depart near Asahibashi. I was worried because it was raining, but the visibility in the water was good. There is also an explanation about the water's clarity before departure, which is reassuring. Small children were very happy.
旭橋近くから出航します。雨が降っていて心配でしたが海の中はよく見えました。
出航前に海の透明度の説明もあるので安心です。小さい子どもは大喜び。
Thank you for boarding the Orca underwater sightseeing boat.
Since the effects are more likely to be felt the day after it rains, there are usually fewer impacts on the day of the cruise.
The Moby Dick dinner cruise, which satisfies not only children but also adults, allows you to enjoy live music while on board.
We look forward to welcoming you next time on the Moby Dick.
この度はオルカ号水中観光船のご乗船ありがとうございます。
雨が降る翌日に影響が出やすいので、当日はまだ影響が出にくいです。
お子様だけでなく、大人の方も満足して頂けるモビーディック号のディナークルーズは生演奏を楽しみながらご乗船いただけます。
次回は是非、モビーディック号でお待ちしております。
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Families with Young Children |
| Posted on: | 2018/11/23 |
| Activity Date: | 2018/11/02 |
Reviewed by: もよもと
I participated with friends, and it was everyone's first time doing SUP. On the day, the wind was strong and there were waves, and the instructor mentioned from the start, "If you can stand, that's great," and "Falling and getting wet is a given." Naturally, everyone fell quite a bit, but with careful guidance, by the end, everyone was able to stand. Even the friend who struggled the most said, "It was fun, I want to do it again."
Given the conditions, it seemed they prioritized safety, as I thought we were paddling quite a distance following the guidance, but it was shallow enough to stand no matter where we fell. Additionally, they provided life jackets and wetsuits, which gave us a lot of reassurance.
What was unfortunate was that I was so focused on watching the waves that I didn't have the leisure to enjoy the sunset. I'm sure if the conditions were calmer, it would have been more enjoyable. However, since we all enjoyed the SUP itself, no one complained. For the same reason, even though I brought a camera, I didn't have the opportunity to take photos. After some hesitation, I decided to request the separate 2500 yen photography option, and I think that was the right choice. If you want photos in similar bad conditions, it's safer to arrange for that in advance.
Despite the poor conditions, everyone expressed a desire to do SUP again. It became a great memory.
友人たちと参加しました。全員が初SUPです。
当日は風が強めで波もあり、インストラクターの方も初めから「立てれば上出来」「落ちて濡れるのは確実」とおっしゃるコンディションでした。当然、全員が落ちまくりでしたが、丁寧にご指導いただいて最終的にはみんな立つことができていました。一番立つのに苦労していた友人さえ、「楽しかった、またやりたい」とのことでした。
そんなコンディションなので安全面を重視していただいたのか、誘導に従ってかなりの範囲を漕いでるつもりだったのですが、どこで落ちても足がつく深さでした。その上、ライフジャケットやウェットスーツも貸していただけるので、とても安心感がありました。
惜しかったのは波を見るのに必死で、夕日を楽しむ余裕はとてもなかったことです。きっと穏やかなコンディションなら、楽しめるのかもしれません。SUP自体を楽しめたので、誰も文句は言っていませんでしたが。
同じ理由で、カメラを持っていっても撮る余裕はありませんでした。迷った末に、別途2500円の撮影オプションをお願いしていたのですが、これは正解だったと思います。同じような悪コンディションで写真がほしい場合は、お願いしておいた方が無難です。
悪コンディションにもかかわらず、全員がSUPをまたやりたいという感想です。いい思い出になりました。
Hello!! This is Ami-chan, who joined you on the tour. ☺ Thank you very much for participating in the tour and for writing a review!!! The sea conditions were quite challenging for a first-time SUP experience, but I'm glad to hear you enjoyed it♪ I was very happy to read your review (●^o^●). If you have another opportunity to do SUP in Okinawa, please come to our shop (≧▽≦). Let's have fun together!! Thank you!!!
Hello. This is Maru-chan, who joined you on the tour. Thank you very much for your review. If you have a chance to come to Okinawa again, please visit our shop (^^♪). Thank you! !(^^)!
こんにちは!!ツアーにご一緒しましたあみちゃんです☺
先日はツアーへのご参加ならびに口コミを書いていただき誠にありがとうございます!!!
初めてSUPをするには中々ハードな海のコンディションではありましたが、楽しんでもらえたみたいで何よりです♪
口コミの方も大変嬉しく読ませていただきました(●^o^●)
また沖縄でSUPをする機会があれば、ぜひ当店へ(≧▽≦)一緒に遊びましょう!!
ありがとうございました!!!
こんにちは。ツアーにご一緒しましたまるちゃんです。
ロコミの評価大変ありがとうございます。
また、沖縄に来ることがありましたらお店に来て下さい(^^♪
ありがとうございました!(^^)!
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Friends |
| Posted on: | 2018/10/23 |
| Activity Date: | 2018/10/20 |
Reviewed by: けんさん
I was concerned about the murkiness of the sea in warm Okinawa, but despite being in the bay, it looked beautiful and I was very satisfied. I've heard that the water clarity is higher in winter, so I would like to go in winter next time.
暖かい沖縄なので海の濁りが気になっていましたが。湾内にも関わらず綺麗に見え大変満足しました。冬のほうが海の透明度が高いらしいとのこと次は冬にいきたいと思います。
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Couples |
| Posted on: | 2018/09/23 |
| Activity Date: | 2017/09/28 |
Reviewed by: ランぼろギーニ
The weather was perfect, and the sea breeze was refreshing, but perhaps due to a nearby typhoon, the water was slightly murky. However, it was great to see plenty of fish. For lunch, I went to a hotel nearby, and although I didn't have high expectations, I found a surprisingly wide variety of dishes. It was a satisfying lunch overall. The prices were reasonable, so I would like to use it again.
天気は最高で、海風が爽やかでしたが、台風が近隣を通過していたせいか、やや海底が濁り気味でした、でも魚は沢山いたのが見えて良かったです。ランチはすぐ近くのホテルで、あまり期待していなかったのですが、行って見ると思っていたよりも品数豊富、普通に満足できるランチでした。価格もお手頃なのでまた利用したいと思います。
| Rating: | |
|---|---|
| Packages: | 水中観賞&「ネストホテル那覇」ランチ券付プラン |
| Attended as: | Friends |
| Posted on: | 2018/09/19 |
| Activity Date: | 2018/09/17 |
Reviewed by: みっきぃ
On the day of the event, I was worried about whether we could see the sunset because it was raining, but it cleared up and we were able to see it safely. I've heard that Okinawa has sudden rain showers, so if you're unsure about the rain, it might be good to wait and not give up!
The instructor, Ami, was very thorough in her teaching, and we had a lot of fun! Since we were the only ones there, we had her all to ourselves! It's totally fine for beginners! We learned about Okinawa's marine life and even tried yoga on the board! (laughs) I couldn't balance at all, but I enjoyed the muscle soreness the next day! We also took a lot of photos! It really became a wonderful memory! Thank you so much! I want to do it again!
当日、雨も降っていてサンセット見れるかも心配でしたが 晴れて無事見れました。沖縄はスコール的なものがあるそうで、もし雨でどうしようかな?と迷う人がいても 諦めないで待ってみるといいかも!!
担当のインストラクターのあみちゃんが とても丁寧に教えてくれてとても楽しかったです!私達しかいなかったので 専属でしたし!初心者でも全然大丈夫!沖縄の海洋生物の話や ボードの上でチャレンジしたヨガ!笑 全然バランス取れなかったですけど翌日の筋肉痛も楽しかったですよ~写真も沢山撮って貰って!本当に楽しい思い出になりました!ありがとうございました!また やってみたいです!!
Hello!
Thank you very much for participating in the tour and for writing a review! I was very happy to read it (≧▽≦)
Both of you were trying SUP for the first time, and the weather was great with a blue sky!! The sea was blue too!! It was the best (^_-)-☆
Thanks to your friendly personalities, I, as your guide, also had a lot of fun!!
I look forward to the day I can see you both again♪ Thank you!!
Ami
こんにちは!
先日はツアーへのご参加ならびに口コミを書いていただき誠にありがとうございます!!大変嬉しく読ましていただきました(≧▽≦)
二人とも初挑戦のSUPでしたが、天気もよくなって空も青い!!海も青い!!最高でしたね(^_-)-☆
とても気さくなお二人のおかげでガイドする私自身もとても楽しませてもらいました!!
またお二人に会える日を楽しみにしています♪ありがとうございました!!
あみ
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Families |
| Posted on: | 2018/09/18 |
| Activity Date: | 2018/09/15 |
Reviewed by: まるまる
For our 10th wedding anniversary, we spent a lot of money on a dinner cruise in Okinawa, but the decorations inside the boat blocked the windows, so we couldn't see outside. The food was disappointing as well, with some frozen items. It was tough...
You can go outside and move to the third floor to see outside, but after eating, I didn't feel like going back to the floor to listen to live music.
結婚10周年の沖縄旅行ということでディナークルーズディナーに高いお金を出して行ったのに、船内の電飾がじゃまで窓に移りこんで外は見えませんでした。食事も冷凍の物だったりと味もがっかり。これは辛い。。。
外に出て3階へ移動すれば外は見れますが、ご飯を食べたらフロアに戻って生歌を聞く気になれませんでした。
| Rating: | |
|---|---|
| Packages: | 牛フィレステーキ&ロブスターコース |
| Attended as: | Couples |
| Posted on: | 2018/09/07 |
| Activity Date: | 2018/09/05 |
Reviewed by: AYA
It was a trip with two high school students, two mothers, and one six-year-old. We had a BBQ on the boat. I was worried that there might not be enough meat since we had some big eaters, but when it arrived, I was surprised! The portion was huge! We were already full, the breeze felt nice, and the view was amazing! It was so much fun!
高校生2人、母2人、6歳児1人での旅行でした
船上でのBBQをしました。お肉足りないかも?食べ盛りいるし…と思っていましたが、運ばれてきてビックリ!量が多い!もうお腹いっぱい、風気持ちいい、景色最高!超楽しかったです
| Rating: | |
|---|---|
| Packages: | スタンダードバーベキュー(5月~9月) |
| Attended as: | Families |
| Posted on: | 2018/09/01 |
| Activity Date: | 2018/08/30 |
Reviewed by: 雪ゆき
I was satisfied with the staff's service and the meals at the hotel, but the sea was quite murky that day, so I could only see the fish and coral vaguely. I understand that this depends on luck for the day, but honestly, I wish I could have seen it in a clearer state.
スタッフの方の対応やホテルでの食事は満足していますが、海がけっこう濁っている日だったので、魚やサンゴはぼんやりと見える感じでした。
こればっかりはその日の運次第なので仕方ないと思いますが、もう少し綺麗な状態を見たかったな、というのが正直な感想です。
| Rating: | |
|---|---|
| Packages: | 水中観賞&「パシフィックホテル那覇」ランチ券付プラン |
| Attended as: | Families with Young Children |
| Posted on: | 2018/08/27 |
| Activity Date: | 2018/08/23 |
Reviewed by: アオちゃん
This time, I participated with my grandchild and daughter-in-law. I was worried about the typhoon, but perhaps it was due to our good behavior. We were able to see a beautiful sunset and forgot about our daily lives. My grandchild and I were both moved. I will include this in my plans for next time as well.
今回孫と嫁の3人で参加しました。台風が心配でしたが、日頃の行いでしょうか。綺麗な、夕陽も見れて日頃の生活も忘れました。孫共々感動しました。次回も予定に入れます。
| Rating: | |
|---|---|
| Packages: | エクセレントバーベキュー(5月~9月) |
| Attended as: | Families with Young Children |
| Posted on: | 2018/08/24 |
| Activity Date: | 2018/08/22 |
Reviewed by: ゆうう
It was a larger ship than I expected, so there was plenty of space at the seats, and the food was voluminous and very delicious. There was some tough meat, but considering the price, volume, and service, I think it was excellent. The cruise goes around a few times, allowing everyone to see the sunset at just the right timing. The staff were all very kind, and when I went down to the second floor after the meal, there was a live performance with the sanshin, and they made sure we could sit to see it. We enjoyed the live performance until we arrived. The cost performance is outstanding; with the meal, cruise, and sunset at this price, it's definitely worth it. I would like to go again. It was a wonderful memory on the last day of my trip to Okinawa.
思ったより大きな船だったので、席にも充分ゆとりがあり、お食事の内容もボリュームがありとても美味しかったです。
少し硬いお肉もありましたが、値段とボリュームとサービスを考えれば、たいへん良いと思います。
何周かしてくれるので、皆さんがちょうど良いタイミングでサンセットが見られる様になっています。
スタッフの方も親切な方ばかりで、食事後に2階のフロアに降りたら、三線の生演奏が行われていましたが、見られるように座らせてくださいました。
到着するまで、生演奏を楽しませていただきました。
コスパ最高、食事とクルーズとサンセットでこのお値段は行く値打ちありです。
また行きたいと思います。
沖縄旅行の最終日に素敵な記念になりました。
| Rating: | |
|---|---|
| Packages: | エクセレントバーベキュー(5月~9月) |
| Attended as: | Couples |
| Posted on: | 2018/08/24 |
| Activity Date: | 2018/08/21 |
Reviewed by: ゆきこ
The weather was bad, so I couldn't see the sunset, but the Okinawan songs and the course meal were delicious, so it was good.
I'm glad I went.
天気が悪かったせいか、サンセットは見れなかったですが、沖縄の歌とコース料理も美味しかったので、よかったです。
行けてよかったです。
| Rating: | |
|---|---|
| Packages: | 牛肉のサイコロステーキ&魚介のグラタンコース |
| Attended as: | Couples |
| Posted on: | 2018/08/18 |
| Activity Date: | 2018/08/16 |
Reviewed by: Lil
Although the weather wasn’t great it was a great experience! My kids loved it! It was nice and short so we didn’t get sea sick which was good. You do have to pay for Parking but it wasn’t much, like ¥320 yen. This trip was cheap and well worth it! The boat even had vending machines for drinks of coarse right!
Thank you for your comment.
We’re glad to hear that you enjoyed cruising ship.
We recommend dinner cruising ship too.
We look forward to see you again.
Have nice trip.
From Westmarine
| Rating: | |
|---|---|
| Packages: | Underwater Observation Plan |
| Attended as: | Families with Young Children |
| Posted on: | 2018/08/17 |
| Activity Date: | 2018/08/15 |
Reviewed by: さんぴん
The bad weather due to the typhoon was unavoidable, but the food was disappointing. I had hoped for at least a decent dessert, but this was it. I would have preferred vanilla ice cream instead.
I might have had overly high expectations, but I wouldn't recommend this place to others.
台風の影響でお天気が悪かったのは仕方ないですが、料理が残念でした。
せめてものデザート..と期待しましたが、これ。これなら、バニラアイスの方がましでした。
過度な期待をしてしまっていたのかもしれませんが、周りにおすすめはしません。
| Rating: | |
|---|---|
| Packages: | 【3/31まで】鶏胸肉の蒸し煮&白身魚のポワレコース |
| Attended as: | Friends |
| Posted on: | 2018/08/16 |
| Activity Date: | 2018/08/14 |
Reviewed by: 太鼓腹
This cruise
First of all, what I was most looking forward to was the night view from the ship, but
the interior of the ship is too bright.
There are cheap-looking electric decorations on the ceiling,
which are also distracting...
They reflect in the windows, ruining the beautiful scenery.
That day, there were four groups of guests, including my family,
filling about 10% of the seats...
It was too lonely.
The service in the hall was decent, but
the food...
did not suit my taste.
There is a singer who performs,
and they have live music for about half of the time during the cruise.
However...
The singing is good, and the person seems nice,
but I feel it doesn't quite match the concept of this ship...
It was quite exhausting to be in such a sparse environment on the ship for a long time without being able to leave.
If there are points for improvement for this ship:
- Remove the electric decorations inside the ship.
- Dim the interior lights a bit to enjoy the outside lights.
- The singer seems to be a regular, but it might be better to feature various young artists who could shine, changing them daily or by time slots.
- Even if the price were raised by about 150%, it would be better to improve the quality of the food.
In any case, the concept is half-hearted.
Is it about the drinks, the food, the singing, or the night view?
During this summer period, it might be better to simply have an all-you-can-drink and all-you-can-eat beer garden atmosphere and have fun.
That's all.
このクルーズ
まず一番期待するのは、船から見る夜の景色だと思いますが
まず、船内が明るすぎる
天井に安っぽい電飾が飾ってあるのだが
それも邪魔・・
そとの窓に映り込んで、折角の景色が台無し
その日の客は私の家族を含めて4組
座席の1割を埋めるぐらい・・
寂し過ぎました
ホールでの対応はまずまずちゃんとしてくれてますが
お食事は・・・
私の口には合いませんでした。
歌手の方が歌ってくれるのですが
乗船中、半分ぐらいの時間でライブしてます
これも・・・
歌は上手くいい人そうなんですが
この船のコンセプトとは違うんじゃないかな・・と
思う次第です・・。
非常に閑散とした船内で長い時間帰れない状態で
ちょっとしんどかったです。
この船の改善出来る点があるとすれば
・船内の電飾はとる
・船内を少しでも暗くし、外の明かりを楽しむようにする
・歌手の方が専属のようですが、出来れば日替わり、時間替わりで
色々な若い芽が出そうなアーティストを起用したほうがいいのでは?
・料金を150%ぐらい上げても、もっと食事の質を上げた方がいいのではないでしょうか
どちらにしてもコンセプトが中途半端
酒なのか、料理なのか、歌なのか、夜景なのか?
この夏の期間は、いっそのこと
ただのビアガーデン的に飲み放題食べ放題で
ワイワイやった方が良さそうな気がします。
以上
| Rating: | |
|---|---|
| Packages: | 牛肉のサイコロステーキ&魚介のグラタンコース |
| Attended as: | Families |
| Posted on: | 2018/08/14 |
| Activity Date: | 2018/08/07 |
Reviewed by: hi11
Although it was a hot season, there was a breeze over the sea, making it more comfortable than expected for a barbecue. Since it was in a bay, even family members who are prone to seasickness enjoyed a pleasant cruise.
暑い時期ですが、海上の風があり、思ったほど暑くなく、バーベキューには快適な環境でした。
湾内なので、揺れず舟酔いしやすい家族も快適なクルーズとなりました。
| Rating: | |
|---|---|
| Packages: | スタンダードバーベキュー(5月~9月) |
| Attended as: | Families with Young Children |
| Posted on: | 2018/08/11 |
| Activity Date: | 2018/08/09 |
Reviewed by: Matilda
I am sure this activity would have gotten an outstanding rating if the weather would have been better during the day. I decided however to go through with it due to going home the day after, I was offered a free re-booking or full refund by both Veltra and the tour operator on location.
So the weather was really bad, rain and windy which made the underwater visibility really bad, we did however see some really cool corral reefs, but I do recommend future participants to re-book if the conditions are not good, I am sure the view would have been amazing on a sunny day!
All staff I met during the tour was really nice and friendly, I just wish the time we were allowed under deck would have been a little longer, that is the only complaint I have :)
Thank you for your comment.
It was disappointing that you ride ship on rainy day.
But it’s so nice that you enjoyed.
On Sunny day, probably you will be excited more.
We look forward to see you again.
Thank you.
WESTMARINE
| Rating: | |
|---|---|
| Packages: | Underwater Observation Plan |
| Attended as: | Solo Travelers |
| Posted on: | 2018/08/05 |
| Activity Date: | 2018/08/02 |
Reviewed by: XOXO
Just before the typhoon, the visibility and waves were reported to be at normal levels, but I could see the coral reefs and fish perfectly. I was lucky to go since the next departure was canceled!
台風直前で、透明度も波も普通のレベルとの表示でしたが、サンゴ礁もお魚もバッチリ見えました。次の出航から欠航になったので行けてラッキーでした♪
Dear XOXO,
Thank you very much for boarding our underwater sightseeing boat, the Orca. Despite the fact that your visit was just before the typhoon, I'm glad to hear that you were able to see the corals and fish perfectly. It seems that your good behavior in daily life has paid off! I truly believe you were very LUCKY.
We, the staff, are always concerned about sudden changes in conditions before and after typhoons, but we will continue to strive to take our guests to the best possible points, ensuring a pleasant experience for everyone on board.
Lastly, thank you for your comments.
Best regards,
West Marine Staff
July 25
XOXO様
この度は弊社の水中観光船【オルカ号】へご乗船いただき、誠にありがとうございます。
ご乗船された日が、台風直前だったにも関わらず、サンゴもお魚もバッチリご覧いただけたとは、きっと日頃の行いがよろしいのでしょうね!
ほんとにLUCKYだったと思います。
台風の前後などは急変しないか私どもスタッフも心配になるところですが、今後もできるだけコンディションのよいポイントに行って、
ご乗船されるお客様が喜んでいただける運航をしていきたいと思います。
最後になりますが、コメントありがとうございました。
7/25 ウエストマリンスタッフより
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Friends |
| Posted on: | 2018/07/23 |
| Activity Date: | 2018/06/29 |
Reviewed by: Masa
I participated in a dinner cruise where we could see the sunset. The boat departed before the sun had set. Once we were out on the water, I was so focused on enjoying the barbecue I had chosen that I honestly didn't pay much attention to the scenery. Just as I and those around me finished eating, the boat moved to a spot where we could see the sunset beautifully, and I was overwhelmed by the view. The food was delicious, and the atmosphere was great, so I definitely want to participate again.
サンセットが見えるディナークルーズに参加してきました。
船が出港する時間はまだ日が沈む前でした。船が出てからは選択したバーベキューを食べるのに一生懸命で正直あまり景色を気にしていませんでした。
ちょうど自分も、周りの方も食べ終わった頃くらいに夕日が綺麗に見えるスポットに船は移動していて、その景色に圧倒されました。
ご飯も美味しかったですし、雰囲気も良かったのでぜひまた参加したいです。
Dear Masa,
Thank you very much for joining our Mobydick Sunset Dinner Cruise. While Okinawa is often associated with the image of blue seas and skies, it actually has many cloudy days. I'm glad to hear that you were able to enjoy a wonderful sunset on the day of your cruise.
I can imagine how engrossed you were in the BBQ, and I'm delighted to hear that you enjoyed it.
When you visit Okinawa again, I hope you will also enjoy the different atmosphere of our second-floor Western cuisine.
Thank you for your valuable feedback.
West Marine Ota
Masa 様
この度は弊社モビーディック号サンセットディナークルーズへご乗船いただき誠にありがとうございます。
青い海、青い空のイメージの強い沖縄ですが、実は雲が多い日が多くいんです・・・
ご乗船の日は、素敵なサンセットをご覧いただけたようで、うれしく思います。
BBQの方も食べるのに夢中になってたとのこと、創造するとその姿が思い浮かびますが、おいしく頂いたとの
ご感想、こちらもうれしく思います。
また、沖縄にいらした際には雰囲気の違った2階洋食の方も楽しんでいただけたらと思います。
貴重なご意見もいただき、誠にありがとうございます。
ウエストマリン大田
| Rating: | |
|---|---|
| Packages: | スタンダードバーベキュー(5月~9月) |
| Attended as: | Couples |
| Posted on: | 2018/07/18 |
| Activity Date: | 2018/07/16 |
Reviewed by: roi
The approach of the typhoon raised concerns about the departure, but the visibility conditions and the stability of the boat were displayed at the reception in advance, allowing us to board with peace of mind.
We arrived at the spot quickly from Naha Port and were able to enjoy the underwater scenery at a leisurely pace, with many fish coming close, likely due to feeding, which we thoroughly enjoyed.
On our way back, my husband and I talked about wanting to bring our grandchild next time!
台風接近で出航が危ぶまれましたが、事前に透明度の状況と船体の揺れ状況が受付へ表示されており安心して乗船することができました。
那覇港からすぐにスポットへ到着しゆっくり水中観賞でき、餌付けされているのか沢山の魚が寄ってきて十分に堪能することができました。
次は、孫を連れて来たいね!と夫婦で話して帰りました。
Thank you for boarding the Orca and for your high evaluation. All of our staff are looking forward to the day you can board again with your grandchild. We sincerely hope that the ocean conditions will be even better on that day. Thank you very much.
この度はオルカ号にご乗船頂き、また高い評価を頂きありがとうございます。お孫様とまたご乗船していただける日を、スタッフ一同お待ちしております。その時はもっと海洋状況がいい日であることを心より願っております。ありがとうございました。
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Couples |
| Posted on: | 2018/07/10 |
| Activity Date: | 2018/06/30 |
Reviewed by: ひかり
Every year, I participate in my child's birthday celebration. This is the third time, and this time I was disappointed for the first time.
The seat I had was completely blocked by a pillar, so I couldn't see anything. Even when they were singing the birthday song, I couldn't see, which made my child disappointed too.
I wondered why we were given this seat when there were so many other seats available. The photo with the cake also had the "Happy Birthday" text crooked and cut off halfway.
For the staff on the boat, it might just be another day out of 365, but for me, who participates once a year for my child's birthday, it's an important day. In the past two years, my child was happy and wanted to celebrate their birthday on the boat, so we traveled to Okinawa, but now I'm reconsidering for the next birthday.
毎年、子供の誕生日に参加してます。今回で3回目
今回は、初めてガッカリしたしました
ステージが柱のせいで全く見えない席でした。
子供の誕生日の歌を歌っているときも見えないので、子供もガッカリ
他にも席がたくさん余ってるなかで、なぜここの席❓っと思ってしまいました
ケーキと一緒の写真も誕生日おめでとうの字が曲がって途中で切れてるし
船の方々からすれば365/1日かもしれませんが、年に1回の誕生日に合わせて参加してる私からすれば大事な1日です。
前々回、前回と、子供が喜んで、舟で誕生日がしたいと沖縄旅行してましたが次の誕生日は、考えてしまいます
Dear Hikari,
We sincerely apologize for the lack of consideration in our onboard service despite your reservation on such an important day as your birthday. We have communicated your valuable feedback to the ship staff and the floor manager.
We understand how painful it must have been for your child to have a sad experience on a day that is meant to be a cherished memory once a year. We will make every effort to ensure that all staff members renew their commitment to treating each customer with the spirit of "ichigo ichie" (one time, one meeting) in our daily service.
Once again, we extend our deepest apologies.
June 20, West Marine Staff
ひかり様
この度はお誕生日という大切な日にご予約いただいたにも関わらず、船内でのご案内に配慮が欠けていましたこと大変申し訳なく存じます。
今回の貴重なご意見は、船スタッフ及びフロアマネージャーに申し伝えさせていただきました。
お客様にとっては1年に一度の大切な思い出の日に、お子様に悲しい思いをさせてしまったこと、心痛く存じます。
今一度、全スタッフが心を改め、毎日接客させていただくお客様一人ひとりと「一期一会の精神」で対応させていただくよう努めさせていただけたらと存じます。
度重ねてお詫び申し上げます。
6/20 ウエストマリン スタッフ一同
| Rating: | |
|---|---|
| Packages: | 牛フィレステーキ&ロブスターコース |
| Attended as: | Families |
| Posted on: | 2018/06/18 |
| Activity Date: | 2018/06/16 |
Reviewed by: Andy
A wonderful experience viewing the underwater world of fishes and corals
| Rating: | |
|---|---|
| Packages: | Underwater Observation and Nest Hotel Lunch Buffet Plan |
| Attended as: | Families with Young Children |
| Posted on: | 2018/06/10 |
| Activity Date: | 2018/06/07 |
Reviewed by: nishi
Since it was April, I thought it might not be possible to see anything, but I managed to catch a glimpse. Various companies' boats seemed to be communicating with each other, and the boat that spotted the whale was in contact with the other boats, so we were able to encounter it.
4月という事で ダメかなぁと 思って参加しましたが 何とか見れました
色々な会社の船が連絡を取り合いながら クジラを発見した船が 他の船に連絡を取っているようなので 遭遇できました
| Rating: | |
|---|---|
| Packages: | ホエールウォッチング |
| Attended as: | Couples |
| Posted on: | 2018/05/13 |
| Activity Date: | 2017/04/09 |
Reviewed by: しんちゃん
There was a shuttle service to the hotel, making it easy to participate. They provided a thorough explanation of the points for whale watching, which was great. The boat swayed more than I expected, but I thought it was a good experience for those who love the ocean. After it ended, they kindly provided a shuttle to my desired location, which was very helpful.
ホテルまでの送迎があり、参加しやすかった。
クジラを見るポイントを、丁寧に説明いただいたので良かった。
思った以上に船が揺れるので、海好きには良い企画と思った。
終了後、希望する場所まで送迎していただき、大変助かった。
Dear Shin-chan,
Thank you for your kind words.
Whale watching is becoming increasingly popular in Okinawa.
We aim to provide an even more comfortable whale watching experience, and we look forward to your next participation.
しんちゃん様
お褒めのお言葉ありがとうございます。
ホエールウォッチングは沖縄で人気がでてきてます。
より、快適なホエールウォッチングを目指していきますので、しんちゃん様のまたのご参加お待ちしております。
| Rating: | |
|---|---|
| Packages: | <午前便>9:00出港 |
| Attended as: | Solo Travelers |
| Posted on: | 2018/05/13 |
| Activity Date: | 2018/03/10 |
Reviewed by: みきぽん
I chose the best course called the Cattleya Course, but it was not delicious at all. The view was also average. I regret not opting for the barbecue plan without expectations. The main dish meat was tough and unappetizing. I took one bite and got off the boat to go somewhere else. It's important not to have excessive expectations. There were too many staff members who couldn't speak Japanese (laughs).
カトレアコースという一番いいコースにしましたが
全く美味しくありませんでした。景色も普通。期待せずバーベキュープランにすれば良かったと後悔。
メインディッシュのお肉は固くて不味い。一口でやめて船降りて別の所へ行きました。過度な期待は禁物です。スタッフも日本語通じない人多すぎ(笑)
Dear Mikipon,
Thank you for your valuable feedback. We will share your candid opinions regarding the meals with our head chef and all staff involved in the service, and we hope to use this to improve our meal offerings in the future.
Regarding our floor service, many overseas staff members who have moved to Okinawa with dreams from various countries are working hard every day to provide service. We understand that there may have been some discomfort due to their inexperience, and we appreciate your understanding as they continue to learn Japanese.
In the summer, our BBQ on the third-floor open deck is also quite popular. We hope you can enjoy the refreshing sea breeze on board during your next visit.
Your honest feedback is incredibly valuable for improving our services moving forward. Thank you very much for your comments. We sincerely look forward to the opportunity to welcome you aboard again.
May 12, West Marine Staff
みきぽん様
貴重なご意見いただきましてありがとうございます。
お食事に関しての率直なご意見は料理長以下、提供に携わる全スタッフに回覧周知させていただき、
今後のお食事内容の改善に役立てていきたいと存じます。
フロアサービスに関しては、各国から沖縄に夢をいだいて移住してきている多くの海外スタッフが毎日頑張って接客させていただいています。
まだまだ不慣れで、至らない点がありご不快な思いをされた点もあったかと存じます。
毎日、慣れない日本語を勉強しながら頑張るスタッフをあたたかく見守っていただけたらと存じます。
夏は、3階オープンデッキでのBBQも人気がございます。
海風を感じながらの解放感のある船上で次回はお楽しみいただけたらと存じます。
忌憚ないご意見は、これからの弊社のサービスの改善に役立つ大変ありがたいものです。
ご意見ご投稿いただきまして誠にありがとうございました。
またの、ご乗船ご機会がありますことをスタッフ一同心よりお待ち申し上げております。
5/12 ウエストマリン スタッフ一同
| Rating: | |
|---|---|
| Packages: | 牛フィレステーキ&ロブスターコース |
| Attended as: | Friends |
| Posted on: | 2018/05/10 |
| Activity Date: | 2018/05/08 |
Reviewed by: りりー
It was just us participating, and we received careful instruction in a private setting, which was really enjoyable! The photos were also very lovely, and although it was an option, I was happy to receive the photos in digital format as well. ^ ^
参加してるのは私たちだけで、貸切で丁寧に教えていただき、本当に楽しかったです!
写真もとても素敵で、オプションでしたが、写真もデータでいただけて嬉しかったです^ ^
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Friends |
| Posted on: | 2018/04/28 |
| Activity Date: | 2018/04/05 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for your feedback.
We will continue to strive to provide better service.
We look forward to your next boarding.
ご評価頂きまして誠にありがとうございます。
我々一同、より良いサービスをご提供できるよう励んでまいります。
またのご乗船をお待ちしております。