Reviewed by: あくせる
As a repeat visitor, I participated this time with seven friends. Since we joined on the last Sunday, it was not crowded, and we were smoothly guided without any waiting time for parking or lines. The guide was very polite and the photos were fantastic. I would like to use this service again!
リピーターで今回は友達と7人で参加しました。日曜日の最終で参加したので空いていて駐車場や待機列の待ち時間もなくスムーズに案内してもらえました。ガイドのお兄さんも丁寧に案内してくれたし写真も最高でした。また使いたいと思います!
| Rating: | |
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| Attended as: | Friends |
| Posted on: | 2019/05/14 |
| Activity Date: | 2019/05/12 |
Reviewed by: しおも
We participated as a family of five, and the guide was very kind and accommodating, which made my parents very satisfied! Next, we would like to try snorkeling!
家族5人で参加しましたが、ガイドさんがとても親切に色々対応してくれて両親も大満足でした!次はシュノーケリング参加したいと思います!
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2019/05/12 |
| Activity Date: | 2019/05/10 |
Reviewed by: Sue wong
Overall experience was good. The staffs were friendly, helpful and experience.
Would suggest to provide some fruits as I do not have the appetite to eat the bento lunch provided.
| Rating: | |
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| Packages: | Snorkeling Tour |
| Attended as: | Families |
| Posted on: | 2019/05/11 |
| Activity Date: | 2019/05/09 |
Reviewed by: ひぃー
It was my first time doing SUP and snorkeling, but it was so much fun and beautiful! Above all, the guide was really great! (*≧∀≦*) It was also a lot of fun to interact with the other participants on the same tour! I will definitely go again! (*^^*)
SUPもシュノーケリングも初めてだったけどすごい楽しかったし、綺麗だったー!
なによりガイドさんがとても良かったです!(*≧∀≦*)
同じツアーでご一緒の方々と交流できるのもとても楽しかったですよー!
絶対また行きます!(*^^*)
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Friends |
| Posted on: | 2019/05/11 |
| Activity Date: | 2019/05/09 |
Reviewed by: アユタヤ
I'm glad I could paddle happily with him! The sunset was incredibly beautiful, and we were able to enjoy it slowly! It was a tour where we could leisurely watch the sunset instead of a noisy, chaotic one! The shower facilities were also great!
彼と楽しく漕ぐことができてよかった!
夕日もめっちゃきれいに見れてゆっくり見れました!
ごちゃごちゃ騒いだツアーじゃなくてゆっくり夕日を眺めるツアーでした!
シャワー設備も良かった!
Dear Ayutaya,
Thank you for participating in our menu the other day. Every time we get to see a beautiful sunset, it lifts our spirits as well! It's best to enjoy it leisurely, just like in Miyakojima. Let's relax again in Miyakojima sometime (^ ^). All of our staff are looking forward to your next visit from the bottom of our hearts. Thank you!
アユタヤ様
先日は、弊社メニューへご参加いただきありがとうございます。綺麗な夕日が見れた時は、毎回私たちもテンションが上がります笑。宮古島らしくゆったり眺めるのがベストですよね♪ また宮古島でのんびりしましょうね(^ ^) スタッフ一同、またのお越しの心よりお待ちしております。ありがとうございました!
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2019/05/10 |
| Activity Date: | 2018/10/22 |
Reviewed by: らーめん
On the day I participated, May 6th, it was cloudy all day, but surprisingly, it started to clear up from the time we began stand-up paddleboarding, and we were able to see the sunset. It became a wonderful memory. The service provided by Takuhiro Kizawa was very polite and kind, which was also great. He took a lot of photos for us. Thank you very much.
参加した日、5月6日は一日中曇りでしが、まさかのS U Pを始めた頃から晴れてきて、夕日が見れました。とても素敵な思い出になりました。
担当してくれた、木澤拓大さんの対応がとても丁寧で親切でしたのもとても良かったです。
写真もたくさん撮ってくれました。ありがとうございました。
Thank you for your wonderful review, Ramen-san!
I’m Kizawa, the one who was in charge of your tour!
I’m really happy... (:_;)
On the day of the tour, we were able to see the sunset, and the sea was so clear that we could see fish and sea snakes from the SUP... haha
I had a great time too!
Please bring your friend who loves the ocean and come back to Adventure Island for more fun!
Thank you!!!
らーめんさん!嬉しい口コミ投稿ありがとうございます!
ツアーを担当させて頂きましたキザワです!
すごく嬉しいです。。。(:_;)
当日はサンセットも見れて海がとても澄んでいたのでサップの上から
魚が見れたりウミヘビが見れたり・・・笑
すごく僕もたのしかったです!
おっしゃっていた海好きの友達を連れてまた冒険島に遊びに来て下さいね!
ありがとうございました!!!
| Rating: | |
|---|---|
| Packages: | サンセットSUPクルージング |
| Attended as: | Families |
| Posted on: | 2019/05/08 |
| Activity Date: | 2019/05/06 |
Reviewed by: カエデ
My 6-year-old daughter has always been afraid of the ocean and has hardly ever put her feet in the water, insisting that she didn't want to try snorkeling. I thought we would end up waiting on the beach with one of the parents again this time, but thanks to the instructor who was very kind and attentive, my daughter was able to enter the water without fuss. Moreover, she was able to master the use of the snorkeling equipment and learned a lot about different types of fish and various ecological features, which sparked her interest in the ocean. The drone footage also captured some great videos and photos, creating wonderful memories for our family. We definitely want to do this again next time.
6歳の娘が、海が怖くて今までもほとんど海には足をつけたことがなく、シュノーケルも嫌だと言いはっていたので、今回も親のどちらかと浜辺で待機かなぁ〜と思いながらお願いしたのですが、担当してくださったインストラクターのお兄さんがとても丁寧に親切に接してくださったおかげで娘もグズらず海に入ることができました。その上シュノーケルの道具の使い方もしっかりマスターでき、お魚の種類やいろんな生態の特徴など、子供達はたくさん教えていただいて海に興味を持つことができました。ドローン撮影もとてもいい動画やお写真を撮っていただき、家族揃ってとても良い思い出ができました。又是非次回もお願いしたいと思います。
| Rating: | |
|---|---|
| Packages: | シーカヤック&青の洞窟シュノーケル ドローン撮影付き |
| Attended as: | Families with Young Children |
| Posted on: | 2019/05/07 |
| Activity Date: | 2019/05/05 |
Reviewed by: Rui
The third point was the most enjoyable! The coral was so close that I felt like I could touch it, and I was able to observe fish and various sea creatures at a very close distance. I even encountered a sea turtle and had the experience of swimming right next to it. It was fascinating to catch a glimpse of the fish's activities in the ocean, which I usually only see in aquariums.
The activity itself was very fulfilling, but I had two concerns.
The first point is that we went out to sea with two boats, but our group was instructed to move the boat multiple times before departure. The staff on the boat we moved to were not aware of the increase in the number of participants, which left us all confused. I felt uneasy as other explanations were given before we received sufficient instructions on the snorkeling equipment.
The second point is that I felt there was a difference in the staff's skills. There were many inbound customers, and a lot of staff who could speak foreign languages. As a beginner, I wanted more detailed instructions on how to use the snorkeling mask and tips for enjoying it safely, but it seemed that some staff were a bit unfamiliar with Japanese, leading to explanations that were hard to understand at times. I appreciated their efforts and was happy that they took many photos, but I felt that I would have liked more detailed explanations. I believe they will gain more experience, so I hope they continue to do their best in the future.
I understand that managing activities for a large group can be challenging, but I think it could have been even more enjoyable with a little more consideration.
Thank you for this experience.
3ポイント目が1番楽しかったです!足がつきそうな程サンゴが近く、とても近い距離で魚や色んな海の生き物を観察することができました。ウミガメにも出会うことができ、真横で一緒に泳ぐ体験ができました。水族館で見られる魚たちの、海での営みを垣間見ることができて面白かったです。
アクティビティ自体はとても充実していたのですが、2点気になる点がありました。
1点目は、2艘で海に出たのですが、我々のグループのみ出発前に何度も船の移動を指示されました。移動先の船のスタッフさんは体験人数の増を把握されておらず、お互い困惑しました。シュノーケリングの用具の説明を十分に受ける前に他の説明がなされ、不安に感じました。
2点目は、スタッフのスキルに差があるように感じました。インバウンドのお客さんが多く、外国語を話せるスタッフがたくさんいらっしゃいました。初心者でしたので、シュノーケリングのマスクの使い方や、安全に楽しむためのコツなど詳しく教えて頂きたかったのですが、少し日本語に不慣れな様で、わからない説明が何度かありました。一生懸命接してくださり、写真もたくさん撮ってくださって嬉しかったのですが、もっと解説して頂きたかったなと感じました。これから経験を積んでいかれるかと思うので、今後も頑張って頂きたいです。
大人数でのアクティビティとなり、運営が大変であるとは思うのですが、もう少し心配りくださればもっと楽しめたと思っております。
この度はありがとうございました。
Dear Rui,
Hello. This is Marine House Seasa Naha.
Thank you for participating in our one-day snorkeling tour.
I’m really glad to hear that you enjoyed swimming close to the sea turtles and fish. It’s quite rare to swim right next to a sea turtle, so that’s wonderful.
I apologize for the lack of guidance that caused some anxiety among everyone. With many overseas staff, I realize we need to be more aware of providing support in Japanese. I want to ensure we can improve in the future. Thank you for your feedback.
We would be happy to have you visit the waters of Kerama again.
Best regards,
Tomoyo Namioka
Marine House Seasa Naha
Rui様
こんにちは。シーサー那覇店です。
このたびは、当店の1日スノーケリングにご参加いただきましてありがとうございます。
ウミガメや魚たちと近い距離で泳げたとのこと、楽しんでいただけて本当に良かったです。
なかなかウミガメと真横で泳ぐのはむずかしいので、良かったです。
ご指摘いただきました、こちらのご案内不足でみなさまをご不安にさせてしまって申し訳ありませんでした。
海外スタッフも多くいますので、日本語でのサポートが少なかったのはこちらももっと意識しないといけないと痛感しています。
今後も改善出来るようにしていきたいと思います。ご指摘ありがとうございました。
またケラマの海に遊びに来ていただければうれしいです。
どうぞよろしくお願いいたします。
マリンハウスシーサー那覇店 浪岡知世
| Rating: | |
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| Packages: | 1日シュノーケリング |
| Attended as: | Friends |
| Posted on: | 2019/05/07 |
| Activity Date: | 2019/05/05 |
Reviewed by: ちゃぺ
The staff's talk and personality were very interesting, and they took a lot of photos for us. We were able to see many fish, and it was a lot of fun.
スタッフさんのトークや人柄がとても面白く、写真もたくさん撮っていただけて、魚もたくさん見れてとても楽しかったです。
| Rating: | |
|---|---|
| Attended as: | Solo Travelers |
| Posted on: | 2019/05/07 |
| Activity Date: | 2019/05/05 |
Reviewed by: だーぼん
Initially, the sunset tour we had planned was canceled due to heavy rain, so we were able to switch to a morning tour the next day. It was my first experience kayaking, and I was nervous because I’m not very athletic, but I learned how to paddle and gradually got the hang of it while actually on the water. On that day, everyone was in two-person kayaks. We encountered many mangroves and heard fascinating stories about the ancient banyan trees, especially the tale of the Kijimuna (spirit), which was very intriguing. I was also very satisfied to see both the white heron and the black heron. Be prepared to get your backside wet! There are changing rooms available, and you can borrow non-slip sandals. We were also able to take photos at various spots.
当初、予定していたサンセットツアーは大雨のため中止になったため、翌日の午前中のツアーに変更していただくことができました。カヤック初体験しかも運動神経鈍いのでドキドキでしたが漕ぎ方を教わり実際に乗っているうちにコツもつかめました。当日は全員2人乗りカヤックでした。多くのマングローブや古いガジュマルの神秘的なお話など…特にキジムナ(精霊)のお話はとても興味深いものでした。シロサギ、クロサギにも出会えて大満足です。お尻がビショビショになります。更衣室もありますし、滑り止め付のサンダルもお借りできます。所々で写真も撮っていただけました。
I'm glad to hear that you enjoyed the tour. It seems you also enjoyed observing the creatures and plants, as well as the staff's explanations. I hope it becomes one of the great memories of your trip to Okinawa. Please come back and visit us again if you have the chance. Thank you for participating.
ツアー楽しんで頂けました様で嬉しいです。
生き物や植物の観察やスタッフの解説も楽しんで頂けたようですね。
沖縄旅行の良い思い出の一つになれば幸いです。
また機会がありましたら遊びに来てください。
ご参加ありがとうございました。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Posted on: | 2019/05/07 |
| Activity Date: | 2019/05/01 |
Reviewed by: Lea
I went on my first trip to Ishigaki Island for a 1-night, 2-day stay. The main purpose of the trip was to do stand-up paddleboarding (SUP) at the stunning spot of Kabira Bay and to spend the day actively until my flight home, so I decided to join this one-day course.
On the morning of the trip, the weather was nice and sunny, but due to strong winds, SUP at Kabira Bay was canceled. Instead, there was a suggestion to do SUP in the mangroves, which I accepted. I usually do SUP in the ocean back home, but paddling through the mangroves while the guide explained about Ishigaki Island and the mangroves felt like a jungle cruise, allowing me to paddle leisurely and enjoyably.
For lunch, I chose a hamburger place recommended by the staff that used Ishigaki beef. I was able to lightly dry off my wet body and enter the restaurant as is, and the hamburger was hearty and very delicious.
In the afternoon, we went snorkeling at a natural beach that opened up after passing through lush trees. Since it was low tide, we explored a cave, which is a power spot, while walking, and during snorkeling, I was thrilled to see not only the clear water but also clownfish and beautifully colored fish.
Finally, we moved to a waterfall in another location where we did a tidal cleanse. Some participants even dove from the top of the waterfall or jumped like Tarzan using a rope, having a great time.
Among the participants were children around kindergarten age and older individuals, including some foreigners. At the beginning of the tour, everyone seemed a bit nervous, but by the end, we were chatting and the atmosphere became very friendly. Although there were many participants, I think the staff, who were present in several numbers, ensured safety.
Lastly, I stopped by a juice stand and enjoyed a very delicious smoothie.
I had a wonderfully fulfilling time. Since the UV rays in Okinawa are very strong, sun protection and heatstroke prevention are essential. I always participate with a backpack made from a net that contains water, sunscreen (the type that doesn't affect coral), and a small towel.
I would like to participate again to do SUP at Kabira Bay.
今回初めての石垣島旅行を1泊2日で行うことになりました。旅行のメインは絶景スポットである川平湾でSUPをすること、帰りの飛行機の時間までアクティブに過ごすことが目的だったので、この1日コースに参加することにしました。
当日の朝、天気は晴れてて良かったのですが、風が強かったので川平湾でSUPは中止となり、マングローブでのSUPの提案があったので、それに変更しました。いつも地元では海でSUPをしているのですが、マングローブを見ながらのSUPはガイドさんが、石垣島やマングローブなどの説明をしてくれ、ジャングルクルーズのようで、のんびりと楽しく漕ぐことが出来ました。
お昼はスタッフおススメの石垣牛を使ったハンバーガー店を選びました。濡れてる体の水気を軽く取ってそのまま入店出来、ハンバーガーはボリュームがあり、とっても美味しかったです。
午後からのシュノーケルは鬱蒼と生い茂った木々の中を通り抜けた後に広がる自然ビーチで行いました。干潮だったため、歩きながら途中パワースポットである洞窟に寄って探検をし、シュノーケルでは、海の透明度もさることながら、ニモ(カクレクマノミ)やキレイな色をした魚たちも見れ感激しました。
最後は別の場所にある滝まで移動して潮落としをしながら、参加者に中には、滝の上からダイブしたり、ロープを使って、ターザンのようにジャンプした方もいて楽しんでおられました。
参加者の中には、幼稚園児くらいのお子さんから、年配の方までいらっしゃり、外国の方も一緒で、ツアーの始めこそはみなさん緊張された様子でしたが、最後の方では、色々お話しして和気藹々とした雰囲気になっていました。参加者人数は多かったのですが、スタッフも数名いて安全に配慮されていたと思います。
最後にジューススタンドに寄って飲んだスムージーもとても美味しかったです。
とても充実した時間を過ごす事が出来ました。
沖縄の紫外線はとても強いので、日焼け対策と熱中症対策は必須です。私はいつもネットで出来たリュックの中に水と日焼けどめクリーム(サンゴにも影響しないタイプのもの)と小さいタオルを入れて背負って参加します。
川平湾でSUPするため、また参加したいと思います。
| Rating: | |
|---|---|
| Packages: | 【2人目無料!】人数限定モニター |
| Attended as: | Friends |
| Posted on: | 2019/05/06 |
| Activity Date: | 2019/04/24 |
Reviewed by: ちゃんくみ
We progressed through the mangroves by canoe and then trekked to Pinai Sara Falls. Along the way, they provided explanations about the flora and fauna and took photos at various points. They even used a 360-degree camera, which was quite innovative. After enjoying handmade Yaeyama soba for lunch, we took a boat to Barasu Island, where we also took commemorative photos. After that, we snorkeled at a snorkeling point for as long as we wanted until time was up. The sea around Iriomote was beautifully adorned with coral, resembling a flower garden, and we even encountered sea turtles, which was incredibly fun.
マングローブをカヌーで進み、途中からトレッキングでピナイサーラの滝へ。
道中、動植物の解説を交えながら、ポイントポイントで写真を撮ってくれます。
360度撮れるカメラでも撮ってくれて、なかなか工夫がされています。
ご主人手作りの八重山そばでランチをした後は、バラス島まで船で行き、そこでも記念撮影。
後は、シュノーケリングポイントで時間が来るまで好きなだけシュノーケリング。西表の海はサンゴがお花畑のように美しくて、海ガメとも遭遇できてとっても楽しかったです。
Thank you very much. If you have the opportunity, please come again.
ありがとうございました。機会あればまたぜひお越し下さい。
| Rating: | |
|---|---|
| Packages: | 1日コース(カヌー+シュノーケリング) |
| Attended as: | Couples |
| Posted on: | 2019/05/06 |
| Activity Date: | 2019/05/03 |
Reviewed by: タイガー
The attention and support from the staff members who took care of us were exceptional, and we had a great time! My only child was able to play with the staff, and it seems they had a lot of fun without getting bored. We were very satisfied! Thank you very much!
担当してくれた、お兄さん方の気配り、サポートから配慮まで至れり尽くせりで、楽しく過ごせました!一人っ子の子供もお兄さん方に遊んで頂き、退屈せずとても楽しく過ごせたようで大満足でした!ありがとう御座いました!
| Rating: | |
|---|---|
| Packages: | 【2020/1/31まで】幻の島+石西礁湖シュノーケル+14種のマリンスポーツ遊び放題! |
| Attended as: | Families |
| Posted on: | 2019/05/06 |
| Activity Date: | 2019/05/04 |
Reviewed by: レフティ
I participated in snorkeling during Golden Week. As expected during the holiday, there were about 30 to 40 people on a relatively small boat for the tour. However, the boat's restroom and shower were clean, which made it comfortable.
That said, the boat rocked a lot! It might have been the most unstable boat I've ever been on, haha. It's best to take motion sickness medication without hesitation.
There was one instructor for every 7 to 8 people as we entered the water. By the way, I was told on the boat that they would explain how to stand (or something like that) after entering the water, but nothing happened, which was a bit concerning. Well, it wasn't a major issue. Also, I was really looking forward to having photos taken during snorkeling, but we hardly got any... There were plenty of photos of a group of young girls from our group, but we only had two pictures from the boat (one of which was a group photo). (You can download them later via a QR code. There were over 500 photos in total, but when I looked closely later, they were mostly of families and girls, haha.)
During snorkeling, the guide seemed to focus only on those girls, showing them sea cucumbers and guiding them to the slide after the first session, which was a bit envious. Well, the instructor was a young man, so I understand his feelings, haha.
While there were some complaints, I thought the price wasn't too high and was probably reasonable. Since I had never participated in marine activities domestically, I might have had overly high expectations. The staff were very nice, and they used reliable equipment, which made me feel safe. If I have another chance, I’d like to visit during a less crowded time.
By the way, the photo is of the Okinawa soba from the soba shop next to the store. When we returned to the shop, others were quickly called to the shuttle, but since there were so many people, we had to wait quite a while before departure, so we decided to have lunch. It was really delicious, and I felt lucky! If you have time, I highly recommend it.
GW中にシュノーケルで参加しました。
流石に連休中だけあって、そこまで大きくない船に30〜40人位かな?乗り込んでのツアーでした。
ですが船のお手洗いもシャワーも綺麗でその点は快適でした。
ただ船は凄く揺れます!今まで乗ってきたボートの中で1番揺れたかもしれません笑
酔い止めは躊躇しないで飲んだ方が吉です。
イントラ1名で7.8人を見る形で海に入りました。
そういえば船上で予め「海に入ってから立ち方(?)の説明をします」と言われていたのですが何もなかったのが少し気になりました。まぁ特に問題は無いのですが。
あと、シュノーケル中に写真を撮って貰えるのが結構楽しみだったのですが、全然映してもらえず…同じグループの若い女の子チームの写真は大量にあったのに我々の写真は船上の2枚だけ…(しかもその内1枚は集合写真)(翌日以降にQRコードからDLできます。全体で500枚以上あったのに…後日じっくり見たら子連れ&女子組の写真ばかりでしたが笑)
シュノーケル中もその女の子達だけにガイドをしたりナマコを見せたり、1本目が終わった後に滑り台を案内したりとちょっと羨ましかったです。
まぁイントラさんは若い男性だったので気持ちはよく分かります笑
不満点もありましたが、値段も高い訳ではないし相応なのかな、と思いました。
国内でマリンアクティビティに参加したことが無かったので求め過ぎていたのかもしれませんね。
スタッフの皆さんの感じはとても良く、機材もしっかりした物を使っていて安心できました。
次があればもっと空いている時期に伺いたいです。
因みに写真はショップの隣の沖縄そば屋さんのソーキそばです。
ショップに戻ってきて、他の人達はあっと言う間に送迎の車に呼ばれていたのですが、人数が多くて溢れたのか?出発までかなり時間が開くとの事だったのでお昼を食べに入りました。
これがとても美味しくて逆にラッキーでした!
お時間がある方は是非。
Dear Lefty,
Hello. This is the Marine House Seasa Naha store.
Thank you for participating in our half-day snorkeling tour.
We had many customers during Golden Week!
Since it was a 10-day holiday, we appreciate everyone coming to enjoy their time with us.
I think many people are not used to being on boats, so even if the waves are not strong, the rocking can feel significant. Therefore, I recommend taking motion sickness medication to enhance your enjoyment!
I apologize for the oversight in our guidance and for the limited number of photos taken. I will ensure improvements are made!
During the summer, it is usually quite busy, but after Golden Week and throughout June, it seems there are relatively fewer customers. Please consider aiming for those times next time (*^_^*)
All of our staff are looking forward to welcoming you back.
Marine House Seasa Naha, Tomoyo Namioka
レフティ様
こんにちは。シーサー那覇店です。
このたびは、当店の半日スノーケリングツアーにご参加いただきましてありがとうございます。
GW中はお客様が多かったですね!
10連休だったので、みなさん遊びに来ていただいてありがとうございます。
ボートは普段乗り慣れていない方が多いと思いますので、それほど波は無くても揺れが大きく感じることがあると思います。
ですので、酔い止めは飲んでいた方がより楽しめると思います!!
ご案内が漏れてしまったり、お撮りする写真が少なかったとのこと。
至らず、申し訳ありませんでした。改善出来るように指導いたします!
夏場はなかなか空いている時期はありませんが、
GW明けや6月中は比較的お客様が少ないように感じます。
次回はぜひねらってみてくださいね(*^_^*)
スタッフ一同、お待ちしております。
マリンハウスシーサー那覇店 浪岡知世
| Rating: | |
|---|---|
| Packages: | シュノーケリング |
| Attended as: | Friends |
| Posted on: | 2019/05/06 |
| Activity Date: | 2019/05/04 |
Reviewed by: たぬき
We participated as two people in our late 20s. Since it was our first time in Ishigaki Island, we made a reservation to enjoy the beautiful sea. The original schedule was to do SUP at Kabira Bay in the morning and snorkeling in the afternoon, but due to weather conditions, it was changed to snorkeling in the morning and SUP in the mangroves in the afternoon. Although the weather was sunny with blue skies, it seems the change was made because of strong winds. I was a bit disappointed that we ended up with mangroves on consecutive days since we had also booked a canoe trip in the mangroves of Iriomote Island the next day, but in the end, the scale of the mangroves in Ishigaki Island and Iriomote Island was completely different, so I never got bored (the mangroves in Iriomote Island were much more expansive).
The snorkeling spot was truly beautiful, and the Blue Cave was magnificent. There were six participants in the tour, ranging from their 20s to 50s, with two guides. We were not rushed during our first experience changing into wetsuits, and the guides were very attentive, making it a fulfilling tour.
In the afternoon, the guide changed to a female guide for the SUP session. Since I had been in the water all morning, I ran out of energy to paddle during SUP, but the guide kindly suggested a way to pair up so I wouldn’t have to paddle on the way back, which was a great help.
The staff's consideration was wonderful, and I highly recommend this tour for fully enjoying the beautiful sea of Ishigaki Island in one day!
20代後半2名で参加。初の石垣島でしたのでキレイな海を堪能しようと予約しました。本来のスケジュールは午前に川平湾SUP、午後にシュノーケリングの予定でしたが、天候の都合で午前にシュノーケリング、午後はマングローブでのSUPになりました。天気は晴れており青空も出ておりましたが風が強いということで変更になったようです。翌日に西表島マングローブでのカヌーを予約していたので連日マングローブになってしまうな...と少し残念に思いましたが、結果的に石垣島と西表島のマングローブの規模が全然違く、飽きることはなかったです。(西表島の方が広大なマングローブでした)
シュノーケリングの海は本当に美しく、青の洞窟も見事なものでした。ツアーは20代〜50代くらいの6名に対しガイドさんが2名でした。初めてのウエットスーツの着替え等も急かされることなく、適宜声をかけてくださったりとても充実したツアーでした。
午後はガイドさんが女性の方に変わりSUPを行いました。午前中ずっと海に入っていたこともあり途中でSUPを漕ぐ体力がなくなってしまった私に、帰路は私が漕がなくても良いペアでの乗り方を提案してくださりとても助かりました。
スタッフの皆さんの気遣いも素晴らしく、丸1日で石垣島の美しい海を満喫できるオススメのツアーです!
| Rating: | |
|---|---|
| Packages: | 【2人目無料!】人数限定モニター |
| Attended as: | Couples |
| Posted on: | 2019/05/06 |
| Activity Date: | 2019/04/10 |
Reviewed by: ゆうゆ
I had a great time.
I participated on May 1st, the first day of the Reiwa era.
The tour guide and the driver were very nice, and even though it rained and we got caught in traffic, I didn't feel any of the difficulties and spent a fulfilling time.
On the way to the Okinawa Churaumi Aquarium, we were almost late for the last dolphin show due to traffic, but thanks to the quick thinking of the two of them, we were able to see it safely.
They provided water, candy, and snacks at good points, which lifted my spirits and made me feel relaxed.
Thank you very much.
The trekking was fun, but it started to rain heavily. When we got on the bus, they always kindly said, "It was tough, thank you for your hard work."
でしたが、楽しめました。
令和初日の5月一日に参加しました。
添乗員さん運転手さんのお人柄が良く、雨が降ったり渋滞にも巻き込まれたのに、そんな大変さも感じらことなく充実した時間を過ごしました。
美ら海水族館までの道中は、渋滞で最後のイルカショーに間に合わないところでしたが、お二人の機転で、無事に観ることが出来ました。
お水や、あめ、お菓子など良いポイントで提供していただき、疲れも吹っ飛び心が和みました。
どうもありがとうございました。
トレッキングは、楽しかったのですが、激しく雨がふってきましたが、バスに乗る時に、大変でしたね、お疲れ様でしたと、必ず優しい声をかけていただきました。
Dear Yuy,
Thank you very much for participating in the bus tour organized by Jumbo Tours. We sincerely appreciate your choice of the Hip-Hop Bus Tour for this trip.
The traffic was quite heavy in the northern area during Golden Week. Although it was rainy, we are glad to hear that you enjoyed your time!
Currently, we are distributing snacks as a limited-time offer. We hope it serves as a little souvenir from Okinawa.
When the weather is nice, the view of Yoronjima from Cape Hedo is truly beautiful!
In addition to the course you participated in, we also have a course that tours the southern part of Okinawa, so please consider it.
Thank you for your valuable feedback. We look forward to welcoming you back to Okinawa.
Jumbo Tours Co., Ltd.
Hip-Hop Bus Team
ゆうゆ 様
この度は、ジャンボツアーズ主催のバスツアーへご参加頂き、誠にありがとうございました。
今回のご旅行でHip-Hop Bus Tour をお選び頂けました事、心より感謝しております。
ゴールデンウィークの北部方面はとても渋滞していましたね。
雨天でしたが、お楽しみ頂けたようで何よりです!
只今期間限定で、お菓子をお配りさせていただいております。
ちょっとした沖縄のお土産になりましたでしょうか。
天候に恵まれると、辺戸岬から見える与論島はとても綺麗ですよ!
今回ご参加されたコースの他に、沖縄南部を周るコースもございますので是非ご検討下さいませ。
貴重なご意見ありがとうございました。
又のご来沖を心よりお待ちしております。
(株)ジャンボツアーズ
ヒップホップバスチーム
| Rating: | |
|---|---|
| Packages: | 【10月まで】大石林山+美ら海水族館コース |
| Attended as: | Solo Travelers |
| Posted on: | 2019/05/06 |
| Activity Date: | 2019/05/01 |
Reviewed by: RR6363
Despite being rated number one for 11 consecutive years in a specialized magazine, the service for individual customers was extremely poor! The basic experience of diving was mainly crowded with Korean families and Chinese tourists during Golden Week, leaving little space and making me feel abandoned and anxious… First of all, I had a hard time figuring out who my assigned staff member was (>_<)! Next, the area on the boat where shoes were prohibited was unclear, and when I walked around in sandals, a male staff member scolded me later, which was quite unpleasant T_T. The only good thing was that the female staff member I finally figured out was quite nice! The sea was truly beautiful with Kerama Blue, but overall, I’m unfortunately not interested in booking here again! Other organizing companies seemed to be better…
専門誌11年連続1位評価をうたってる割に個人客の対応が悪過ぎる!基本体験ダイビングメインでGWで韓国人家族?や中国人?などでごった返していて居場所がほとんど無く放置状態で不安ばかりでした…まず最初、自分の担当スタッフが誰だか分からなくてかなり困った(>_<)!次に船上の土足厳禁場所が分かりにくく、そのままサンダルのまま歩いていると、後から男性スタッフの人に注意されて散々でしたT_Tよかったのは、ようやくわかった担当スタッフの女性の対応が普通によかった!海はケラマブルーでホントに綺麗でしたが、でも全体的に考えて残念ながらもうここでは申し込みはしたくないです!他の主催会社の方まだマシでした…
Dear RR6363,
Hello. My name is Makiko Yamashita from Marine House Seasa. Thank you for participating in our snorkeling tour the other day. I apologize for any anxiety caused by our insufficient guidance on the boat.
As you pointed out, it was one of the busiest days during the Golden Week, and we had to hold the snorkeling and diving activities on the same boat. At the entrance to the cabin room, where we restrict entry while wet, we have signs stating "No shoes allowed" and "No entry while wet." Normally, we also provide verbal explanations from our staff in addition to these signs. Since you mentioned that the staff initially did not communicate this clearly, it seems there was a lack of handover among the staff, leading to insufficient guidance. I sincerely apologize for any unpleasant impression this may have caused.
The female staff member who was in charge that day is Iju, who is from Okinawa. I understand that you were satisfied with the staff and the waters of Kerama, but we will review our overall operations to ensure that we can provide a tour that meets all your expectations. Thank you for your valuable feedback.
Marine House Seasa
Makiko Yamashita
RR6363様
こんにちは。マリンハウスシーサーの山下と申します。
先日はシュノーケリングツアーにご参加いただきありがとうございました。
船上でのご案内不足により、ご不安をおかけしたことをお詫び申し上げます。
ご指摘の通り、ゴールデンウィーク期間中で最も混んでいた日ということもあり、
シュノーケルに参加される方もダイビングの方と同じ船での開催とさせていただきました。
濡れた格好でのご利用を制限させていただいているキャビンルーム入り口には、
「土足禁止」「濡れたままでの入室禁止」のサインが掲示してございますが、
通常はそれに加えて担当スタッフからも口頭で説明を行っております。
「当初担当スタッフがわからなかった」とのことですので、
スタッフ同士の引き継ぎ不足によってご案内が不十分だったと思われます。
ご不快な印象を与えることになってしまい大変申し訳ありませんでした。
当日担当した女性スタッフは伊集(いじゅ)という沖縄出身のスタッフでございます。
担当者と慶良間の海にはご満足いただけたとのことですが、
オペレーション全体を見直し、すべてにご満足いただけるツアーを開催できるよう改善してまいります。
この度は貴重なご意見をいただきありがとうございました。
マリンハウスシーサー
山下真紀子
| Rating: | |
|---|---|
| Packages: | 1日シュノーケリング |
| Attended as: | Solo Travelers |
| Posted on: | 2019/05/05 |
| Activity Date: | 2019/05/03 |
Reviewed by: ☆DJ☆
The guide was very nice, and since it was a small group, it was easy to get guidance. I received photos that I wouldn't normally be able to take, such as drone shots, which made for a great experience.
ガイドさんがとてもいいかたでしたし、少人数だったのでガイドしてもらいやすかったです。
ドローン撮影など、普通に撮れない写真がもらえてとてもいい経験になりました。
| Rating: | |
|---|---|
| Packages: | シーカヤック&青の洞窟シュノーケル ドローン撮影付き |
| Attended as: | Friends |
| Posted on: | 2019/05/05 |
| Activity Date: | 2019/05/03 |
Reviewed by: ウミガメ
I swam together with sea turtles at such a close distance that I could actually touch them! I highly recommend renting an underwater camera. They will give you the photos later on an SD (with microSD and adapter)! It was amazing!
本当に海ガメに触れるくらいの距離で,一緒に泳ぎました!水中カメラのレンタルは,お勧めです.あとでSD(microSD,Adapterつき)でくれます!最高でした!
Thank you very much for participating in the sea turtle snorkeling tour! I'm glad you were able to see the turtles safely! Please come back and visit us again when you are in Miyako Island!
この度はウミガメシュノーケルツアーへご参加頂き誠にありがとうございます!無事カメちゃんにあえて良かったです!また宮古島へいらっしゃった際にはぜひ遊びにいらして下さいね!
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Families |
| Posted on: | 2019/05/05 |
| Activity Date: | 2019/04/30 |
Reviewed by: tky
The tour itself was excellent, and the staff provided very thorough explanations and guidance, so I was very satisfied with their service.
I went during Golden Week, but unfortunately, the weather was rainy, which was the only disappointing aspect.
They were able to hold my valuables at the store, and there was space on the boat to store my luggage, so I brought my GoPro and filmed underwater.
They took photos with my GoPro, and I was able to download those photos later, which was great.
There was no rental for rash guards, so if you're concerned about that, it might be a good idea to bring something to wear under the wetsuit.
I only wore a long-sleeve rash guard, but there were many times during breaks or before the experience when I had to take off the wetsuit up to my waist, so it was very useful for sun protection and warmth.
ツアー自体はスタッフさんもすごい丁寧に説明や案内等していただけたので対応には大満足です。
GWに行ったんですが、天気があいにくの雨だったのが唯一残念な点。
店舗で貴重品も預かってもらえたり、荷物を置くスペースも船にあるのでgoproも自前で持参し海の中で撮影しました。
gopro で写真撮影していただき、後日その写真をダウンロードもできるのでその点も良かったです。
ラッシュガードの貸し出しは無かったので気になる方はウェットスーツの中に着るように用意した方がいいかもしれないです。
私は長袖のラッシュガードだけ着ていきましたが、休憩時間や体験前はウェットスーツを上半身まで脱いで待機する時間帯も多いので日差しよけや防寒用にあって重宝しました。
Dear tky,
Thank you very much for participating in our half-day diving experience the other day. We are delighted that you were able to enjoy your time, even in such a short duration.
As you mentioned, the sunlight can be strong on certain days, so bringing a rash guard can help prevent sunburn and also make it easier to wear a wetsuit. On sunny days, the sparkle of the ocean is enhanced, allowing for even more beautiful views of the sea.
We hope you can experience the stunning waters of Kerama on a sunny day next time!
We look forward to your next visit.
Marine House Seasar Naha, Hirobayashi Soe
tky様
先日は当店の半日体験ダイビングにご参加していただき誠にありがとうございます。
半日という短い時間の中で楽しんでいただくことができ私どももうれしいです。
tky様がおっしゃるように日によって日差しも強いためラッシュガードを持参されていただくと日焼け予防にもなり、またウェットスーツも来やすくなります。
晴れている日は海の輝きも倍増するのでさらに綺麗な海を見ることができます☆彡
是非とも今度は晴れた日のケラマの海を見ていただきたいです(*^▽^*)
tky様のまたのご参加スタッフ一同お待ちしております。
マリンハウスシーサー那覇店 平林 総惠
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Couples |
| Posted on: | 2019/05/04 |
| Activity Date: | 2019/05/01 |
Reviewed by: 匿名希望
Although it was cloudy, I was able to see turtles during two out of the three snorkeling sessions. In the morning, the water was clear and the view was great, but in the afternoon, the wind picked up, the waves became strong, and the water got murky. I also appreciated the hotel pick-up and drop-off service. The staff were very cheerful and polite.
曇り空の中でしたが、三回シュノーケリングしたうち、二回もかめさんに会えました。午前は透明度も高く、眺めも良かったのですが、午後から風があり波が強く、水が濁りました。ホテル送り迎えなのもありがたかった。スタッフさんも、とても明るく丁寧に声を掛けてくれました。
Dear Anonymous,
Thank you very much for participating in our one-day snorkeling tour the other day. It's amazing that you encountered turtles two out of three times! How lucky (*^▽^*).
The sea of Kerama is known for its high transparency, often referred to as "Kerama Blue." Just watching from the boat is so soothing, isn't it?
We hope you will come back to enjoy the sea of Kerama again. All of our staff are looking forward to your next visit.
Marine House Seasar Naha, Hirobayashi Sōe
匿名希望様
先日は当店の1日シュノーケルツアーにご参加していただき誠にありがとうございます。
3回のうち2回もカメに遭遇することができたのですね~!!
とってもラッキー(*^▽^*)
ケラマの海は通称、ケラマブルーといわれるほど透明度が高いのが特徴です。船の上から見ているだけでも癒されますよね~
是非ともケラマの海にまた遊びにいらしてください。
匿名希望様のまたのご参加スタッフ一同お待ちしております。
マリンハウスシーサー那覇店 平林 総惠
| Rating: | |
|---|---|
| Packages: | 1日シュノーケリング |
| Attended as: | Solo Travelers |
| Posted on: | 2019/05/04 |
| Activity Date: | 2019/05/02 |
Reviewed by: Ogii
The elementary school children and their parents were also beginners at snorkeling, but they were very kind and accommodating. It was amazing to see a sea turtle, which was a long-held dream! We're talking about wanting to go to Miyako Island again!
小学生の子供達、親もシュノーケリング初心者でしたが、とっても優しい対応でした。
念願の海ガメを見れて、最高でした!
また宮古島に行きたいね!と話してます。
Thank you very much for participating in the sea turtle snorkeling tour! I'm glad to hear that you enjoyed your first snorkeling experience! Please come back to Miyako Island, surrounded by beautiful ocean in every direction! Next time, I also recommend the coral snorkeling!
この度はウミガメシュノーケルツアーへご参加頂き誠にありがとうございます!初めてのシュノーケルを楽しんで頂けて嬉しいです!360度キレイな海に囲まれている宮古島へぜひまたいらっしゃってください!次はサンゴシュノーケルもおすすめです!
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Families |
| Posted on: | 2019/05/04 |
| Activity Date: | 2019/05/02 |
Reviewed by: クリリン
It seems that the wind direction is important, and although it was sunny, we experienced stand-up paddleboarding (SUP) on the river.
The advantages of the river include enjoying changing scenery and the ease of paddling due to the lack of waves. Compared to a surfboard, it's easier to maintain balance, and even the upper-grade elementary school children who participated were able to operate it easily. The shade of the mangrove trees was cool, and the dappled sunlight created an indescribable atmosphere.
Of course, sunscreen is essential, but it's also a good idea to wear clothes that can get wet. I think having sunglasses would be beneficial as well.
風向きが重要のようで、晴天でしたが川でのSUP体験に。
川のメリットは景色の変化を楽しめること、波がないため漕ぎやすいこと。
サーフボードと比べてもバランスが取りやすく、一緒に参加した小学校高学年の子どもでも簡単に操作できていました。マングローブの木陰は涼しく、木漏れ日が差してなんとも言えない空間です。
日焼け止めはもちろんですが、上には濡れていもいい服を着ましょう。サングラスもあった方がよいと思います。
| Rating: | |
|---|---|
| Packages: | 【半日/13時発】 |
| Attended as: | Couples |
| Posted on: | 2019/05/04 |
| Activity Date: | 2019/04/30 |
Reviewed by: よしだ
It was raining on the morning of the event. I hesitated about whether to participate, but I went to the meeting place and decided to join since it was a special opportunity.
By the time we were ready to start, the rain was pouring down. I wondered if it would be okay, but once I got on the kayak, the kids were super excited.
The guide was very attentive, and before I knew it, the tour was over. It would have been even better if it had been sunny, but it was still a very memorable tour. I would love to participate again when I visit Okinawa.
当日の朝は雨。参加しようか迷いながらも集合場所に行き、やはりせっかくだし参加する事に。
準備をしてはじまる頃には大粒の雨。大丈夫かな、、、と思いながらもカヤックに乗ってスタートしてみると、子供たちも大興奮。笑
ガイドさんの案内も丁寧であっという間に終わってしまいました。
晴れていたらもっと最高でしたが、それでもとても記念に残るツアーでした。
また沖縄に行った際には参加したいです。
Thank you for participating.
It was a rainy kayak experience, but it seems you enjoyed it.
There are good aspects to rain as well.
I believe it has become a wonderful memory.
Please join us again if you have the opportunity.
ご参加ありがとうございました。
雨カヤックでしたが、楽しめたようですね。
雨は雨で良い所もあるということです。
良い思い出になったことと思います。
また機会がありましたらご参加ください。
| Rating: | |
|---|---|
| Packages: | 家族割引(大人2~3名様) |
| Attended as: | Families with Young Children |
| Posted on: | 2019/05/04 |
| Activity Date: | 2019/05/01 |
Reviewed by: アッくん
Unfortunately, it rained while I was trekking at Oishi Forest Park, but there were free umbrellas available in various spots, allowing me to fully enjoy the power spot without any inconvenience. I think it would have been even better if the weather had been nice...
あいにくの天気で大石林山をトレッキングする時に雨に降られましたが、無料の貸し傘がところどころに置かれていて、不自由することなくパワースポットを満喫できた。
天気が良ければなお良いとは思いますが・・・。
Dear A-kun,
Thank you very much for participating in the bus tour organized by Jumbo Tours. We sincerely appreciate your choice of the Hip-Hop Bus Tour for this trip.
It seems that the weather during Golden Week was not great, with sunshine, clouds, and rain... When the weather is nice, the view of Yoron Island from Cape Hedo is truly beautiful!
We hope you will consider using our bus tours again on your next visit to Okinawa. We look forward to welcoming you back.
"See you again♪"
Jumbo Tours Co., Ltd.
Hip-Hop Bus Team
アッくん 様
この度は、ジャンボツアーズ主催のバスツアーへご参加頂き、誠にありがとうございました。
今回のご旅行でHip-Hop Bus Tour をお選び頂きました事、心より感謝しております。
ゴールデンウィーク中は晴れたり、曇ったり、雨が降ったりと天候が優れなかったようですね...
天候に恵まれると、辺戸岬から見える与論島はとても綺麗ですよ!
次回沖縄へお越しの際も、弊社のバスツアーをぜひご利用くださいませ。
又のご来沖を心よりお待ちしております。"まためんそーりよー♪"
(株)ジャンボツアーズ
ヒップホップバスチーム
| Rating: | |
|---|---|
| Packages: | 【10月まで】大石林山+美ら海水族館コース |
| Attended as: | Solo Travelers |
| Posted on: | 2019/05/03 |
| Activity Date: | 2019/05/01 |
Reviewed by: マミー
Due to strong winds, we couldn't experience the Kawahe Bay, and instead went to the Miyara River mangroves, which was disappointing... However, the cheerful staff member, Ike-chan, was very kind and ended up helping my husband in the end! It became an unforgettable and fun memory of Ishigaki Island.
強風で川平湾での体験出来ず、宮良川マングローブのグレーズになり、残念…でも明るいスタッフの池ちゃんが、とっても人柄が良くて、最後は主人を引っ張って下さいました!忘れられない石垣島の楽しい思い出になりました。
| Rating: | |
|---|---|
| Packages: | 【半日/9時発】 |
| Attended as: | Couples |
| Posted on: | 2019/05/03 |
| Activity Date: | 2019/05/01 |
Reviewed by: TTT
We participated with five people aged 3 to 60, and the staff were kind. They mentioned that the children would be looked after by the staff, so the adults could enjoy themselves, and indeed, the parents were having a great time while the kids were taken care of. Even though we were just off the coast, we were amazed by the beautiful blue and black-and-white tropical fish swimming around. The children were also delighted to see the blue fish through the box glasses. Unfortunately, the experience ended just as the kids were getting used to it. I would definitely like to participate again if the opportunity arises.
3歳~60歳の5人で参加、スタッフの方は親切で、子供はスタッフが見ていますので、大人の方も楽しんでくださいとの言葉、親は子供そっちのけで楽しんでいました。海岸からすくそこなのに、きれいな青色や、黒白の熱帯魚が泳いでいる姿に感動していました。子供も箱眼鏡を使って青い魚が見えたと喜んでいました。残念なのは、子供が慣れてきたころに終了となってしまったことです。また、機会があればぜひ参加したいと思っています。
| Rating: | |
|---|---|
| Packages: | おすすめプラン(送迎可能) |
| Attended as: | Families with Young Children |
| Posted on: | 2019/05/03 |
| Activity Date: | 2019/04/30 |
Reviewed by: ゆーみん
I had a very enjoyable time!
It was a windy day, but the weather was nice, and I was able to paddleboard comfortably.
It was fun not only to paddle but also to see some tricks and learn them!
I was able to have wonderful conversations with the other participants as well!
There was a little mishap when my camera ran out of battery, but they took plenty of photos with their smartphones!
Thank you very much!
Thank you so much, Kuri-chan! (^_^)
とても楽しい時間を過ごせました!
風が強かった日でしたが、お天気にも恵まれ、気持ちよくSUPをすることができました♪
漕ぐだけではなく、技を見せてもらったり、それを教えてもらったり、面白かったです!
一緒に体験した方々ともお話できて素敵な時間を過ごすことができました!
カメラの充電が切れてしまったハプニングもありましたが、スマホでも写真をたくさん撮ってくださいました!
ありがとうございました!
くりちゃん本当にありがとう〜(^_^)
| Rating: | |
|---|---|
| Packages: | 【2人目無料!】人数限定モニター / 14時発 川平湾SUP or カヤック |
| Attended as: | Couples |
| Posted on: | 2019/05/02 |
| Activity Date: | 2019/04/29 |
Reviewed by: なーの
The instructor who guided us was working very hard. However, perhaps due to being overwhelmed, I didn't feel much consideration for the children. Even after returning to the store, there was an unclear atmosphere about when we could leave, and we ended up having to speak up to indicate we were leaving... I thought it was normal for someone in charge to thank us or say something as we left, but it felt more like we were leaving on our own, which didn't leave a very good impression.
引率してくださったインストラクターさんは一生懸命お仕事されてました。
ただ、余裕がないのか、子供への気遣いがあまり感じられませんでした。
お店に帰ってからも、いつ帰っていいのかよく分からない雰囲気で
こちらから声を掛けて帰る始末…
今日はありがとうございました、とか、担当の方からの声がけで帰るのが当たり前だと思っていたんですが、
勝手に帰って感が強くてあんまり良い印象は残せませんでした。
Dear Nano,
Thank you very much for your valuable feedback.
I am Mayu, who was in charge on the day.
I apologize for any inconvenience despite your participation.
We will strive to create tours and shops that satisfy our customers based on your valuable feedback.
Thank you again for your valuable input.
なーの 様
大変貴重なご意見ありがとうございます。
当日担当させて頂いたマユです。
せっかくご参加頂いたのに申し訳ありませんでした。
この貴重なご意見を下にお客様が満足できるツアー、お店を目指していきます。
貴重なご意見ありがとうございます。
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Families with Young Children |
| Posted on: | 2019/05/02 |
| Activity Date: | 2019/04/29 |
Reviewed by: kkk
It was my first time diving, and the staff were kind and it was fun.
The weather was cloudy and the water visibility was low, which was disappointing. I felt very secure with the number of staff present. Since it was my first time diving and I couldn't equalize my ears very well, I ended up not being able to concentrate on the dive, and before I knew it, the 20 minutes were over. There were two customers for each instructor, which made me feel at ease.
Also, it was nice that there was a slide on the water to enjoy during the waiting time.
What was disappointing were the restrooms and shower rooms. As soon as I entered the restroom, there was detergent on the toilet bowl.
What I really disliked was the shower room. I was told in a strong tone by a female staff member that I must take off my wetsuit when showering. There were no doors or partitions in the shower, which made me very hesitant. There are people who are used to wearing swimsuits and those who are not. I would appreciate it if more consideration could be given to this. Unless this is improved, I don't think I will participate again.
I was satisfied with the snorkeling itself.
初めてのダイビングでしたが、スタッフの方が優しくて楽しかったです。
天気が曇りで海の透明度が低くて、残念でした。
スタッフの方の数が多くてとても安心できました。
ダイビングが初めてで、耳抜きがあまりできなくて、そのまま、ダイビングに行ったので、ダイビングに集中出来ずにあっという間に20分が終わってしまいました。
インストラクター1人に対してお客さんが2人でダイビングだったので安心できました。
また、待ち時間も海の上の滑り台もあってよかったです。
残念だったのは、トイレとシャワールームです。
トイレが入った瞬間に便器に洗剤がついていました。
本当に嫌だったのはシャワールームです。
シャワーを浴びる際には、必ずスウェットスーツを脱ぐようにと女性のスタッフから強い口調で言われました。
シャワーにはドアも仕切りもなく、とても躊躇しました。
水着に慣れている方もそうでない方もいらっしゃいます。
もう少し考慮して頂けたら嬉しいです。
そこが改善されない限り、もう参加しないと思います。
シュノーケリング自体は満足です。
Dear KKK,
Hello. This is Marine House Siisa Naha. Thank you for participating in our experience diving tour.
For those diving for the first time, it can be difficult to get used to the sensation of equalizing. I'm really glad you were able to dive. Our staff is also happy that you enjoyed it.
We will work on improving the shower situation based on your feedback. Thank you for pointing that out.
Please come back to enjoy the waters of Kerama again. All of our staff is looking forward to your visit.
Best regards,
Chiyo Namioka
Marine House Siisa Naha
kkk様
こんにちは。シーサー那覇店です。
このたびは、当店の体験ダイビングツアーにご参加いただきましてありがとうございます。
ダイビングが初めてだと、耳ぬきの感覚をつかむのはすぐにできない方もいます。
潜ることが出来て本当に良かったです。
楽しんでいただけて、スタッフも喜んでおります。
シャワーについてはご指摘いただいたことを改善出来るようにしたいと思います。
ご指摘していただき、ありがとうございます。
またケラマの海に遊びに来てくださいね。
スタッフ一同、お待ちしております。
マリンハウスシーサー那覇店 浪岡知世
| Rating: | |
|---|---|
| Packages: | 1ダイブプラン |
| Attended as: | Friends |
| Posted on: | 2019/05/01 |
| Activity Date: | 2019/04/27 |
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Thank you for having taken your time to provide us with your valuable feedback。
your feedback will help us to continually improve the standard of services.
Looking forward to see you again in the near future.