伏見稲荷大社＋清水寺＋金閣寺＋嵐山 1日ツアー 定番観光地を1日で巡る！ 昼食付きプランあり＜京都駅発／英語・日本語＞by 神姫観光 LIMON

What country is this?! ここは　いったい　何処の国?!

Reviewed by: Simchan

I participated in a course with lunch included from Osaka, visiting Fushimi Inari Taisha, Kiyomizu-dera, Kinkaku-ji, and Arashiyama. The outside temperature that day was 32°C. Since I was traveling with my elderly mother, I thought it was a good plan to efficiently tour the sights while comfortably riding on the bus.

I was surprised that at first, we were the only Japanese people on the bus... The tour guide initially explained in English and later in Japanese. Once we arrived in Kyoto, it was quite challenging to find other Japanese people; almost everyone around us was a foreign tourist. I wondered what country we had come to! There were conversations in Chinese, Korean, English, and Spanish?!

I had heard in recent news that Kyoto was becoming quite crowded, but I didn't expect it to be to this extent. It was a bit too much, and I felt it detracted from enjoying the atmosphere of Kyoto. However, I was impressed by how the bus guides were proficient in English and provided additional guides for those who didn't understand English, ensuring everyone was well taken care of. Overall, it was a fairly enjoyable trip.

伏見稲荷大社　清水寺　金閣寺　嵐山　お昼ごはん付コースで大阪から参加しました。
その日は外気温が32℃。
高齢の母と二人旅でしたので、効率よく　バスの中では快適に　観光地を巡るには良い企画だと思いました。　
びっくりしたのが、最初　日本人は私達二人だけ…バスの添乗員さんも最初は英語で後から日本語で説明をされていました。
京都へ着いたら、日本人を探すのが大変なくらい周りは　ほとんど海外の観光客。私達はいったい何処の国に来たのかしら？!と思うくらい。
中国語　韓国語　英語　スペイン語？！が飛び交っている
最近のNEWSでは京都が大変なことになっていることは知っておりましたが、ここまでとは…
ちょっと多すぎて　京都の風情を堪能する感じではなかったのが残念でした
しかしながら　バスの添乗員さんたちは　英語も堪能で英語がわからない国の方達には、別の添乗員さんをつけたりと　しっかりと対応していらっしゃるなぁと感心しておりました。
まずまず　楽しい旅行でした

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大阪市内観光バス 2階建オープンデッキバスで巡る名所の数々！ダイナミックな景観と季節の風を感じながら360度パノラマ観光！＜大阪駅発＞

It was hot, but I had a great time. 暑かったけど楽しめた

Reviewed by: メルばあば

It was very hot during this time, but I enjoyed it enough. The guide's explanations were easy to understand, and there was a bit of thrill when we were driving on the highway. A hat and long sleeves are essential for visiting during this season.

時期的にとても暑かったのですが、十分楽しめました。ガイドさんの話もよくわかり、高速を走るときはちょっとスリルがありました。この時期行くには、ぼうしと長袖が必須です。

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Kyoto Sightseeing Full-Day Bus Tour from Osaka with English-Speaking Guide

A good thing we added this tour in our itinerary.

Reviewed by: Diana

Our family stayed in Osaka for 4 days and we thought that this time being the end spring/start of summer season, we are definitely going to include Kyoto as part of our Japanese adventure.

We booked the Kyoto full day tour with Veltra and was able to meet with Jun at the designated meeting point. The meeting point was conveniently situated a 10 minutes walk from where we stayed at Hilton Osaka.

Jun was very well versed in the English language and explained our itinerary and places of interest clearly. We were given sufficient time at each places of interest to explore the place and took pictures.

However, because summer was upon us, there were a lot of people at the tourist attractions. Be prepared to jostle your way at the Fushimi Inari Taisha Shinto Shrin and the Bamboo Forest.

A lot of walking and guests with mobility difficulty may find this tour a bit demanding. Also not advisable for families with young children. We were a family of 4 with 2 teenage kids and even then, all four of us were tired out by the end of the day.

But hey, it was a worth day spent in Kyoto going to all the touristy places. We even thought perhaps next time we might explore Kyoto on our own at a slower pace.

For lunch, I initially booked a vegetarian option for our family as we are muslims and was pleasantly surprised that a halal lunch option was available. The place we went for lunch had a muslim friendly restaurant and the souvenir shop even had a corner selling halal certified souveniers.

At the end of the day, our family thoroughly enjoyed our day trip to Kyoto and would definitely try out other tours with Veltra should we go to Japan again.

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Kyoto 1-Day Tour: Arashiyama, Fushimi Inari, Kiyomizu-dera & Kinkakuji

A nice day tour of Kyoto

Reviewed by: NEKTARIOS GIANNAKIS

The tour was well organized.We did not have any problems Both guides were knowledgeable and friendly

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大阪市内観光バス 2階建オープンデッキバスで巡る名所の数々！ダイナミックな景観と季節の風を感じながら360度パノラマ観光！＜大阪駅発＞

Osaka sightseeing 大阪観光

Reviewed by: kuririn

It was a great time with old friends, even though I participated from nearby. There were many new discoveries with explanations, even in familiar places. Thank you for a fun moment.

近くからの参加でしたが、懐かしい友達とのいい時間になりました、
知ってる場所でも解説付きで、新たな発見いっぱいでした、楽しいひと時ありがとうございます。

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Kyoto Sightseeing Full-Day Bus Tour from Osaka with English-Speaking Guide

Kyoto full day bus tour

Reviewed by: Ross

We had a wonderful time and Ms. Hiro was a fantastic guide. She was full of good comments about each attraction and was a warm and friendly host. We walked almost 20,000 steps that day and enjoyed the sights. Having some built in free time let my colleague shop and experience more of the attractions.

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大阪市内観光バス 2階建オープンデッキバスで巡る名所の数々！ダイナミックな景観と季節の風を感じながら360度パノラマ観光！＜大阪駅発＞

First bus tour 初めてのバス観光

Reviewed by: へちゃりん

My siblings came from Tokyo and Chiba for my niece's wedding, and they wanted to do some sightseeing in Osaka. After considering various options, we decided on a two-story open-deck bus!

The weather was great, and riding the bus while enjoying the mist shower was very pleasant. We quickly passed by Midosuji, Shitennoji, Tsutenkaku, and Abeno Harukas in just an hour.

My siblings expressed their gratitude, saying they created wonderful memories. I've lived in Osaka for over 30 years, but this was my first time doing city sightseeing. The views from the deck of the double-decker bus felt very fresh everywhere we looked.

I heard that the scenery changes with the four seasons—spring, summer, autumn, and winter—so I thought it would be nice to see Osaka in the autumn!

姪っ子の結婚式で東京や千葉から
兄弟が来ることになり、大阪観光を
したいとの事で、色々検討した結果
2階建オープンデッキバスを！

天気も良く、ミストシャワーを浴びながら走るバスは心地良く、御堂筋や四天王寺、通天閣、アベノハルカスなど、あっという間の1時間でした^_^

兄弟からは、とてもいい思い出ができたと感謝の言葉を頂きました。
私自身も大阪に30年余り住んでいますが、市内観光は初めてでした^_^
２階建バスのデッキからの市内の景色は、どこもとても新鮮に感じました^_^

春、夏、秋、冬の四季によっても違う景色か見れるとの事なので、秋の大阪を見てみたいなと思いました^_^

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大阪市内観光バス 2階建オープンデッキバスで巡る名所の数々！ダイナミックな景観と季節の風を感じながら360度パノラマ観光！＜大阪駅発＞

First time sightseeing in Osaka as a couple~♪ 夫婦で初めての大阪観光～♪

Reviewed by: めるりんさん

About 80% of the users were older adults. There were more users than I expected. The weather was also nice, and my husband was happy. If it's your first time sightseeing in Osaka, the prices are reasonable, so I think it's a good option.

年配8割でした。思っていたより利用者多かったです。お天気にも恵まれ、旦那も喜んでいました。大阪観光はじめてでしたら値段も安いので良いのではないでしょうか。

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伏見稲荷大社＋清水寺＋金閣寺＋嵐山 1日ツアー 定番観光地を1日で巡る！ 昼食付きプランあり＜京都駅発／英語・日本語＞by 神姫観光 LIMON

Efficient sightseeing of attractions. 名所を効率良く観光

Reviewed by: 福島県から

I used this service for a two-night stay in Kyoto for sightseeing. I had read that there are many foreign visitors, and indeed, everyone was punctual and kind. The staff's guidance and explanations were quick, and they remembered my face. Even though I was coughing due to a cold, they helped me by explaining the sightseeing spots in the city while I was moving after getting off the bus.

One concern I had was the lack of clear markers and explanations for the pickup at Kyoto Station. Since it was my first time, there were many tourists around the station, and although I had asked about the meeting point in advance through the Shinki Bus Tour, I struggled to find the marker. I expected a yellow happi coat, but it seems they switched to polo shirts this summer, and I was flustered, not noticing the staff who passed by me multiple times. I would have liked them to use flags when gathering at Kyoto Station as well. Additionally, it would be helpful if there was some explanation about participants from Kyoto Station boarding the bus after taking the train to Fushimi Station and touring the grounds.

A couple with large luggage seemed distressed and complained to the staff, which was unfortunate for both parties.

I wish we had about 20 more minutes at each sightseeing spot, but given the time constraints, I am very satisfied that we were able to visit so many places in one day. I was able to take many photos while running around and create wonderful memories. I will definitely use this service again.

遠方から２泊で京都観光の中日に利用です。
外国の方が多いとは体験で読んでましたが、皆さん時間厳守で、親切でした。
スタッフの方の誘導も説明も迅速で顔をちゃんと覚えて下さり、風邪を引いて咳き込まれてるのにバス降りて移動中に、市内の観光スポット説明をしてくれてとても助かりました。

ひとつ気掛かりなのは、京都駅からﾋﾟｯｸｱｯﾌﾟの際の目印と説明の不備です。初めて行くと駅周辺では観光客が大勢で、事前に神姫バスツアーで集合場所を聞きましたが目印を見つけるのに戸惑いました。
黄色い法被のはずが、今夏からﾎﾟﾛｼｬﾂになったらしく目の前にを何度も往来するスタッフさんに気づかず焦りの右往左往。京都駅集合の時も旗を利用して欲しかったです。
また京都駅からの参加者がバスへ乗車するのは伏見駅まで電車移動の上境内観光後と、どこかに説明が書いてあると良いと思います。
大荷物でツアー参加したご夫婦が知らずに動揺され、スタッフさんへクレームを入れていて、どちらも気の毒でした。

各名所の観光時間はもう20分欲しいところですが、時間配分的に困難なので、これだけ沢山を1日で回れたことにとても満足してます。
走り回りながら沢山の写真を撮り、思い出を残すことが出来ました。
是非また利用させて頂きます。

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日帰りバスツアー 伏見稲荷大社＋清水寺＋金閣寺＋嵐山 定番観光地を1日で巡る！昼食付プランあり＜梅田・京都発／英語・日本語＞by 神姫観光 LIMON

It was good. 良かったです

Reviewed by: りーちゃん

It was very crowded due to Golden Week, but I thought I wouldn't be able to navigate as efficiently without the tour, so I decided to participate. When we entered the parking lot at Fushimi Inari, we were a bit behind schedule, but as expected from the professionals, they adjusted things so that we hardly lost any sightseeing time.

We also included a meal, and it was definitely the right choice! We were able to enjoy our meal in a relaxed manner, separate from the huge crowds outside.

There were so many highlights, and by the end of the day, my feet were sore. Thank you for taking our family photos and for your thoughtful considerations.

I had a great time. Thank you!

GWのため大変な混雑でしたが、ツアーでなければここまで効率良く回れないと思い参加させて頂きました。
伏見稲荷の駐車場に入る時、少し時間は押しぎみでしたが、さすがプロ❗修正してほとんど観光時間を短縮することはなかったと思います。
食事も付けていたのですが、頼んでいて大正解！外の大混雑とは別にゆったりと食べられる事が出来ました。
沢山の見所満載で、１日の終わりには足はパンパンでした。
家族写真を取っていただいたり、ご配慮ありがとうございました。

楽しかったです。ありがとうございました。

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大阪市内観光バス 2階建オープンデッキバスで巡る名所の数々！ダイナミックな景観と季節の風を感じながら360度パノラマ観光！＜大阪駅発＞

I had a great time! 楽しめました！

Reviewed by: yoshiko

I have been to Osaka a few times for work, but I hadn't properly done any sightseeing, so I was able to visit various famous spots and enjoyed the guide's easy-to-understand explanations. The day I took the ride was hot with strong sunlight, but there was mist, so it felt nice when the wind blew.

大阪には仕事で何回か来たことがありましたが、ちゃんと観光はしてかったので色々と名所を回れたしガイドさんの説明も分かりやすく楽しめました。
乗車した日は日差しが強く暑い日でしたがミストが出ていたので風が吹くと気持ち良かったです。

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大阪市内観光バス 2階建オープンデッキバスで巡る名所の数々！ダイナミックな景観と季節の風を感じながら360度パノラマ観光！＜大阪駅発＞

It's the best way to learn about the famous spots in Osaka! 大阪名所を知るには最高！

Reviewed by: こうたろー

I participated with my family during Golden Week. We were able to tour the famous spots in Osaka, and since it was an open-top bus, the scenery was amazing. The tour guide slowed down at times to make it easier to see, which made for a wonderful experience.

I would love to join this tour again in a different season to experience the changing seasons!

GWに家族で参加しました。
大阪のここ！って名所を巡ることができ、また、天井のないオープンバスだったので、
景色も最高でした。
途中、速度を落として見やすくしてくださったりととてもいいツアーでした。

四季を感じながら別の季節に参加して見たいと思いました！

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大阪市内観光バス 2階建オープンデッキバスで巡る名所の数々！ダイナミックな景観と季節の風を感じながら360度パノラマ観光！＜大阪駅発＞

Kitaumeda Route 北梅田ルート

Reviewed by: あべちゃん

On Children's Day, May 5th, I rode a double-decker bus for the first time. I came to Osaka from Kitakyushu for work 40 years ago, and the Umeda area has changed significantly. However, the flow of the Midosuji, Dojima, and the river has not changed, which brought back nostalgic memories. I will ride again if I have the opportunity.

５月５日こどもの日に２階建てバスに初めて乗りました。４０年前に大阪に北九州から就職で来ましたが、梅田の辺りは様変わりしてました。但し、御堂筋、堂島、川の流れは変わってなく懐かしく想いだしました。又機会あれば乗車します。

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伏見稲荷大社＋清水寺＋金閣寺＋嵐山 1日ツアー 定番観光地を1日で巡る！ 昼食付きプランあり＜京都駅発／英語・日本語＞by 神姫観光 LIMON

I had a great time. とても楽しめました。

Reviewed by: sasasa

I participated with an American acquaintance who came to Japan for the first time. It was very crowded, but thanks to that, we were able to see everything efficiently, and my acquaintance was very happy. Thank you very much.

初めて日本に来たアメリカの知人とともに参加しました。激混みの中でしたが、おかげさまで効率よく見て回ることができ、知人もとても喜んでくれました。ありがとうございました。

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大阪市内観光バス 2階建オープンデッキバスで巡る名所の数々！ダイナミックな景観と季節の風を感じながら360度パノラマ観光！＜大阪駅発＞

GWに translates to "during Golden Week." GWに

Reviewed by: ＨＡＮＡＫＯ

A friend came to visit Osaka after a long time, so we stayed in the north and chose the southern route! It was great because we were able to explore efficiently, and despite the traffic, we ended up having a lot of fun. We also got off at Harukas along the way, and my friend was really happy about it.

友人が久しぶりに大阪に遊びに来てくれたので、北に宿泊したので南コースを選択！効率よく周れたのと、道が混んでたので、逆にたくさん楽しめて良かったです。途中ハルカスで下車も出来、友人もよろこんでくれました。

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大阪市内観光バス 2階建オープンデッキバスで巡る名所の数々！ダイナミックな景観と季節の風を感じながら360度パノラマ観光！＜大阪駅発＞

解説がわかりやすかった。 The explanation was easy to understand. かいせたがわかりやすかった

Reviewed by: じうこ

そのときの状況でうまく対応していました。ありがとうございました。また機会があれば利用したいです。

そのときのじょうきょうでうまくたいおうしていました。ありがとうのざおました。またきかあがあればりようしたいです。

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Kyoto 1-Day Tour: Arashiyama, Fushimi Inari, Kiyomizu-dera & Kinkakuji

Kyoto tour

Reviewed by: Fred and family

The three must see places were wonderful. My family enjoyed the tour and our guides were excellent!

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伏見稲荷大社＋清水寺＋金閣寺＋嵐山 1日ツアー 定番観光地を1日で巡る！ 昼食付きプランあり＜京都駅発／英語・日本語＞by 神姫観光 LIMON

It became a memory. 思い出になりました

Reviewed by: 滝澤母

I participated from Hokkaido. Most of the participants were foreigners, but the guide, Mr. Yoshikawa, provided clear explanations and it was a lot of fun. The weather forecast predicted rain, but we didn't need to use umbrellas and were able to enjoy the wonderful scenery. I definitely want to request another tour next time.

北海道から参加させていただきました。殆どが外国人でしたが添乗員の吉川さんの説明はわかりやすく大変楽しかったです。
天気予報は雨でしたが傘をさす必要もなく素晴らしい景色を堪能出来ました。
是非次回も他のツアーをお願いしたいです。

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大阪市内観光バス 2階建オープンデッキバスで巡る名所の数々！ダイナミックな景観と季節の風を感じながら360度パノラマ観光！＜大阪駅発＞

Osaka sightseeing 大阪観光

Reviewed by: きらきら

I signed up for a tour with my grandfather and mother. It was enjoyable to visit the sightseeing spots without walking around the city.

祖父と母と一緒にツアーに申し込みました。街中を歩かずに、観光名所を巡るのもそれはそれで楽しかったです

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大阪市内観光バス 2階建オープンデッキバスで巡る名所の数々！ダイナミックな景観と季節の風を感じながら360度パノラマ観光！＜大阪駅発＞

I learned that there was such a place. こんなとこあったんだと勉強になりました

Reviewed by: みっくす

The traffic signals and signs overhead were exciting. The best part was how pleasant the highway drive felt. The guide was friendly, so I think it was a great experience that I won't forget!

信号とか看板が頭上でテンション上がりました。１番は高速が気持ちよかったです。ガイドさんが感じ良かったのでいい経験で忘れないと思います！

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伏見稲荷大社＋清水寺＋金閣寺＋嵐山 1日ツアー 定番観光地を1日で巡る！ 昼食付きプランあり＜京都駅発／英語・日本語＞by 神姫観光 LIMON

It was a day that was just a bit hot. ちょっと暑いくらいの一日

Reviewed by: たじら

I was disappointed that Kiyomizu Temple was under renovation. Other than that, everything was as I expected and there were no issues. However, I had assumed the pickup location was at the bus stop, thinking it was a bus from the beginning, and I waited at the bus stop at Kyoto Station. When the time came, I couldn't find the guide and started to panic. It would have been helpful if there was information available for participants coming from Kyoto about transferring to the bus at Fushimi by train.

清水寺が改修中で残念でした。後は、思っていた通りで問題なかったです。ただ、ピックアップ場所が、こちらの思い込みだったのですが、最初からバスだと思いバス停がわの京都駅で待っていて、時間になっても、案内の人が見つからなくて焦りました。京都からの参加者は、伏見まで電車で移動してバスに合流するのをどこかに掲載していてもらえたら良かったです。

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大阪市内観光バス 2階建オープンデッキバスで巡る名所の数々！ダイナミックな景観と季節の風を感じながら360度パノラマ観光！＜大阪駅発＞

It was fun!☆ 楽しかったです☆

Reviewed by: みさと

It was a bus tour blessed with great weather and a sense of liberation. The highway on the way back felt like a roller coaster, an experience you can't have on your own. The guide's commentary had a local touch, making it very enjoyable.

天気に恵まれ、解放感溢れるバスツアーでした。
帰りの高速はジェットコースターのようで、個人では体験できないです。
ガイドさんの案内が、地元ならでは！という感じでとても楽しめました。

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大阪市内観光バス 2階建オープンデッキバスで巡る名所の数々！ダイナミックな景観と季節の風を感じながら360度パノラマ観光！＜大阪駅発＞

First time in Osaka はじめての大阪

Reviewed by: 札幌より

The open-deck bus tour was my first tour visiting Osaka, and we got to see the sights at a height where we could almost reach the signs. It was a short time, but I had a lot of fun.

オープンデッキバスツアー、大阪を訪ねて初めのツアー、看板に手が届きそうな高さより、スポット見学。短時間でしたが楽しかったです。

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Hiroshima and Miyajima 1-Day Guided Tour from Osaka

Excellent

Reviewed by: Kerrie

Out guide was wonderful, unfortunately there was a very old Indian man in our tour, so spent a lot of time just waiting around. Otherwise it was excellent.

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日帰りバスツアー 伏見稲荷大社＋清水寺＋金閣寺＋嵐山 定番観光地を1日で巡る！昼食付プランあり＜梅田・京都発／英語・日本語＞by 神姫観光 LIMON

I came to Osaka for sightseeing by car. 大阪に　車で　観光に来て

Reviewed by: kame

We came to Osaka for a 2-night trip with our family of four (children in 5th grade and 1st year of high school).

On the first day, we went to the usual Universal Studios Japan. What should we do on the second day?

That's when we found this tour.

I was concerned about parking in Kyoto with our own car, so this was just perfect.

家族　4人（子供　小５　高１）で　２泊で大阪観光に来ました。

１日目は　お決まりの　ユニバーサルスタジオジャパン
２日目は　如何する？

その時に　見つけたのが　こちらのツアーでした。

京都観光は　マイカーでは　駐車場が大変と考えていたので

まさに　打ってつけでした。

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大阪市内観光バス 2階建オープンデッキバスで巡る名所の数々！ダイナミックな景観と季節の風を感じながら360度パノラマ観光！＜大阪駅発＞

From Shimane 島根から

Reviewed by: のりゆき

The guide was seated in the back, providing information. I think it's better when the guide uses gestures and body language. When they speak from the back, it feels like listening to a recording, which lacks excitement.

ガイドさん後部席に座っての案内書でした。やはりガイドさんの身ぶり手振りもありのほうがいいと思います。後ろで話されても録音聞いているみたいで面白みがないと思います。

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Hiroshima and Miyajima 1-Day Guided Tour from Osaka

Awesome tour .

Reviewed by: Beena

Very professional . I would chose only veltra tours in future .
V good service . Pick up n drop was given . It was lovely .tour guide was v good . V enjoyed it throughly .
Looking forward to join their all tours in future .
Miyajama was superb experience n also the Hiroshima experience was great .

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伏見稲荷大社＋清水寺＋金閣寺＋嵐山 1日ツアー 定番観光地を1日で巡る！ 昼食付きプランあり＜京都駅発／英語・日本語＞by 神姫観光 LIMON

I enjoyed my solo trip. 一人旅でも楽しめました

Reviewed by: つくし

The plan was to meet up with the group at Fushimi Inari Taisha after starting from Osaka, but I was the only participant starting from Kyoto Station, so I was lucky to hear a lot of stories before we met up. Compared to when I explored a few places on my own the day before, they pointed out must-see spots, and since we could freely explore at the destinations, I recommend this for those who want to efficiently visit famous places. Most of the participants were foreigners, and the guide's explanations were in both English and Japanese, so it was fun to listen and think about how much I could understand from the English explanations. Kyoto is a wonderful place, and there are still many places I want to visit. Next time, I would like to join another tour with a different course.

大阪初のグループと伏見稲荷大社で合流するプランでしたが京都駅初の参加者は私一人で、合流するまでたくさん話が聞けてラッキーでした。前日に自分で何ヵ所か観光した時と比べると見所ポイントを教えてくれて行った先では自由に観光できるので有名どころを効率よく回りたい人にはおすすめです。外国人の方がほとんどでガイドさんの説明も英語と日本語なので英語の説明がどこまで理解できるかなんて思いながら聞くのも楽しかったです。京都は素敵な所でまだまだ行きたいところがたくさんあります。その時はまた他のコースのツアーに参加したいと思います。

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大阪市内観光バス 2階建オープンデッキバスで巡る名所の数々！ダイナミックな景観と季節の風を感じながら360度パノラマ観光！＜大阪駅発＞

I couldn't cancel. キャンセル出来なかった。

Reviewed by: がっかり

On the day of my arrival, I started feeling unwell, and since it was two hours prior, I tried to cancel, but I couldn't do it at all. When I called Kintetsu, they told me to contact VELTRA. However, when I called VELTRA, I was directed to an automated voice response that instructed me to log into my account and proceed with the cancellation there. Even after logging in, I could only access the reservation page and couldn't cancel. In the end, I gave up.

Isn't there a better way to handle this?

当日、現地に到着したのですが体調が悪くなり、２時間前でしたのでキャンセルしよとしたのですが全くできなかった、近鉄に電話してもベルトラさんに問い合わせてくださいと言われ、ベルトラさんに電話しても音声案内が流れてマイページから入ってキャンセルの手続きを取れとの答え、マイページに入っても予約のページに入るだけでキャンセルできなかった、結局諦めました。
もう少し対応の仕方があるんじゃしのでしょうか。

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伏見稲荷大社＋清水寺＋金閣寺＋嵐山 1日ツアー 定番観光地を1日で巡る！ 昼食付きプランあり＜京都駅発／英語・日本語＞by 神姫観光 LIMON

NAO was amazing. NAOさん最高でした

Reviewed by: blueberry

We participated with three people while we were in Hokkaido for other business. Most of the attendees were inbound tourists, so there was no need for Japanese explanations, but the kind and accurate explanations made it very enjoyable for us.

The tour guide, Nao, was very attentive to the participants and provided explanations that were easy to understand. Her ability to appear anywhere, along with her dash and skip, was a big hit with my family.

I would be happy to meet again on another tour. It was a very enjoyable and memorable tour of Kyoto. Thank you very much.

北海道から用事のついでに３人で参加させて頂きました。インバウンドの方が大方で日本語の解説が必要ないくらいの状況でしたが、親切で的確に説明して頂きとても楽しませて頂きました。

添乗員のＮＡＯさんは参加者への気配り・説明共に非常に解りやすく、どこにでも神出鬼没　ダッシュからのスキップなどうちの家族には大受けでした。

又、どこかのツアーで会えたらうれしいです。とても楽しい記憶に残る京都ツアーでした。ありがとうございました。

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