Reviewed by: Yari
I love this great experience specially with our guy tour Allan Tan, he is great, keep you informed at time and give us excellent advice . I wish I done this trip the first day I arrived to Japan.
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| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/09/28 |
| Activity Date: | 2025/09/27 |
Reviewed by: んの
We participated as a family. The tour was mostly made up of foreign participants besides us. The guide provided information in English, but it was easy to understand, and they also offered explanations in Japanese. It had the feel of an overseas tour, and the content was well-organized and compact, which was great.
親子で参加しました。私達以外は外国の方ばかりのツアーでした。ガイドさんは英語の案内でしたがわかりやすく日本語でも案内していただけました。
海外ツアーの感じで内容もコンパクトにまとまって良かったです。
英語の勉強になりますし運転手さんは日本の方でした。
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| Packages: | 新宿発/日・月・金催行 |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/09/21 |
| Activity Date: | 2025/09/15 |
Reviewed by: たけゆみ
I participated with my mother. We met at the west exit of Shinjuku Station, and it was a bit difficult to find using the mobile map, but when we looked at the station signs and went above ground, there was a Starbucks right away, so we were able to meet up without any issues.
We could take a sightseeing bus close to Nikko Toshogu Shrine, which meant we had to walk less than other tourists, making it easier to pay our respects. The guide was from China, but their Japanese was very good, and they provided explanations in English first and then guided us carefully in Japanese. The meeting times and sightseeing durations were clearly indicated with numbers on a card, which made it very easy to understand and allowed us to participate with peace of mind.
There were many foreign participants, but I was relieved that the content was enjoyable even for Japanese people. Additionally, it was great that they introduced recommended local dishes as well. Both my mother and I were very satisfied, and it was a tour that made us want to participate again.
母と2人で参加しました。待ち合わせは新宿駅西口で、携帯の地図だと少し分かりづらかったですが、駅の看板を見て地上に出るとすぐにスタバがあり、無事に合流できました。
日光東照宮までは観光バスで近くまで行けたので、他の観光客より歩く距離が少なく、楽に参拝できました。ガイドさんは中国の方でしたが、日本語がとても上手で、英語で説明したあとに日本語でも丁寧に案内してくれました。待ち合わせ時間や観光時間はカードに数字で示してくれるのでとても分かりやすく、安心して参加できました。
外国人参加者が多かったですが、日本人でも十分楽しめる内容で安心しました。さらに、おすすめの観光料理も紹介してくれて良かったです。母も私も大満足で、また参加したいと思えるツアーでした。
Please check the route to the west exit of Shinjuku Station. It's recommended because it's close to the Tokyo Metropolitan Government Building, where you can see the projection mapping after getting o
新宿駅西口の場所の経路確認してください
帰りバスを降りたら近くにある、都庁のプロジェクションマッピングまで近いのでオススメです。
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| Packages: | 新宿発/日・月・金催行 |
| Attended as: | Families |
| Weather: | Cloudy |
| Posted on: | 2025/09/18 |
| Activity Date: | 2025/09/14 |
Reviewed by: しゅん
The tour had about 30 participants, and among them, our family of four was the only Japanese group. Although it was an English and Chinese guided tour, we were also provided with individual guidance in Japanese, which made it very reassuring and allowed us to enjoy the sightseeing without any worries.
外国人混在ツアーで参加人数は30人程度でした。その中で日本人は私達家族4人だけでした。英語・中国語ガイドということでしたが、日本語でも個別に案内いただき何の心配もいらずに観光出来たことが大変有り難かった。
You won't have any trouble even if you don't understand foreign languages.
外国語がわからなくても困らないですよ。
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| Packages: | 新宿発 |
| Attended as: | Families |
| Weather: | Cloudy |
| Posted on: | 2025/08/09 |
| Activity Date: | 2025/07/14 |
Reviewed by: NP
Thank you for communicating in Chinese while in China (our member is Taiwanese) and for driving us for a long time to Mount Fuji and the Kawaguchi Lake area!
中国の方で中国語でコミュニケーションを取ることができて(こちらのメンバーは台湾人です)、富士山、河口湖周辺まで長時間の運転をしていただき、ありがとうございました!
Thank you very much for using our private rental service! If you need anything else, please feel free to let us know. We look forward to serving you again.
この度は弊社の貸切サービスをご利用いただき誠にありがとうございます!
また何かございましたらいつでもお申し付けください。
またのご利用をお待ちしております。
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| Packages: | 富士山・箱根・鎌倉貸切サービス10時間 |
| Attended as: | Families |
| Weather: | Cloudy |
| Posted on: | 2025/05/24 |
| Activity Date: | 2025/05/23 |
Reviewed by: しんいち
I did not go to Nikko myself, but on the occasion of Mr. Haydar, the president of a Turkish agency, visiting Japan for the first time, he expressed a desire to see historical sites. On March 25th, he participated alone in your Nikko tour. He was satisfied with everything he saw, including Toshogu Shrine, Kegon Falls, and Lake Chuzenji. He mentioned that everything was beautiful. Thank you very much. In particular, he received an explanation about the sculptures at Toshogu Shrine, such as the Sleeping Cat, and after returning to Tokyo, I received an explanation as well. He said that the next time I travel to Turkey on business, he would definitely take me to Cappadocia as a thank you for this time. After looking at the photos, one thing that caught my attention was that the water volume of Kegon Falls seemed low. I guess it changes depending on the season.
私が日光に行ったわけではなく、トルコの代理店社長、Haydar氏の初来日に際し、歴史のあるものが見たいとの事で、3月25日、貴社の日光ツアーに1人で参加してもらいました。
東照宮、華厳の滝、中禅寺湖等、見るもの全てに満足しておりました。全てが美しかったとの事です。ありがとうございます。特に、東照宮は、眠り猫等の彫刻の説明を受けたからか、東京に戻ってきてから私が説明を受けました。次回、私がトルコに出張時は、今回のお礼に是非、カッパドキアに連れて行くと言ってました。写真を見せてもらって、1つ気になったのは、華厳の滝の水量が少なかったなと感じた次第です。時期によって変わるんでしょうね。
It's not advice, but I really think that if I had participated as well, it would have been a good opportunity to study English and have fun. Next time when guests from abroad come to Japan, I will joi
アドバイスではないですが、本当は、私も一緒に参加した方が、英語の勉強にもなるし、楽しめたと思います。次回、外国からのお客さんが来日した時は、参加します。
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| Packages: | 東京発 |
| Attended as: | Friends |
| Weather: | Sunny |
| Posted on: | 2025/04/21 |
| Activity Date: | 2025/03/25 |
Reviewed by: Sydney
It was almost an inbound tour, and I was surprised right from the start with two large buses. The inside of the bus was quiet, and the seats were clean, spacious, and comfortable.
Since the guide spoke both English and Chinese, it would be beneficial for participants to have some level of understanding in either language (especially for hearing the meeting place and time).
It was the peak season for autumn leaves, but since it was a weekday, the movement was smooth, and I was able to enjoy the entire itinerary without any issues.
Lake Chuzenji and Kegon Falls are about a 10-minute walk apart, and we had a longer stay at Kegon Falls for lunch, but I was able to take a stroll to Lake Chuzenji during the free time. The hot spring was a sulfur spring, a cozy day-use onsen facing Lake Chuzenji. Towels were provided (included in the tour cost). Only two of us, including myself, participated in the hot spring, while the others explored Lake Chuzenji. By the way, those who didn’t enter the hot spring received castella instead.
Overall, it was a pleasant sightseeing experience, and I recommend this tour.
ほぼインバウンド向けツアーで、大型バス2台となり初っ端から驚きました。バス内は静かで、座席もきれいで広く快適でした。
英語と中国語のガイドなため、いずれかある程度ヒアリングできる方がよいと思います(特に集合場所と時間の聞き取り必須)。
紅葉のハイピークでしたが、平日なため移動もスムーズで、全工程を問題なく楽しめました。
中禅寺湖と華厳滝は歩いて10分ほどの距離で、華厳滝でランチのため長めの滞在でしたが、空き時間に中禅寺湖まで散策できました。
温泉は硫黄泉、こじんまりとした中禅寺湖に面した日帰り温泉です。手拭い貸し出しがありました(ツアー 費用の内数)。温泉参加は私含めて2名のみで、他の皆さんは中禅寺湖散策していました。ちなみに温泉入らない方たちは、かわりにカステラをもらっていました。
全体的に気持ちよく観光できて、おすすめするツアーです。
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| Packages: | 新宿発 |
| Attended as: | Solo Travelers |
| Posted on: | 2024/11/05 |
| Activity Date: | 2024/11/01 |
Reviewed by: 御殿場226
This is my second time on the English and Chinese tour. Once again, I was the only Japanese person! I was approached in broken Japanese, and I enjoyed a delicious lunch, as well as received directions to the meeting place. Thanks to that, I was able to spend a pleasant time.
英語、中国語ツアーは、今回2回目です。またまた日本人は、私ひとり!片言の日本語で声をかけて頂き、ランチが、美味しく頂けましたし、集合場所を教えてもらったりしました。お陰で和やかな時間が過ごせました。
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| Attended as: | Solo Travelers |
| Posted on: | 2024/10/27 |
| Activity Date: | 2024/10/26 |
Reviewed by: デビーとペツ
The meeting place (somewhere in the building?) was hard to find. If it was this confusing, I would have liked to see a staff member arrive at least 30 minutes before the meeting time to help organize things. In fact, other tour staff members were already there.
The tour guide seemed to be Chinese and wasn't very proficient in languages other than Chinese. The English was also hard to understand (my daughter-in-law speaks English). What I found most disappointing was the lack of knowledge about Japan and the Japanese language. I participated with my daughter-in-law, who only speaks English and is from Canada, while I am a Japanese person who is okay with English.
The most unpleasant part was that the guide couldn't pronounce difficult words like Kegon Falls and Lake Chuzenji. They also couldn't explain Irohazaka (not understanding the meaning of "Iroha"). It was unfortunate that lunch was a vegetarian meal, but there was no explanation, so some participants were confused about whether there was meat in the meal (they didn't know what yuba was).
It's such a good tour, but as a Japanese person, I felt disappointed.
集合場所(ビルのどこか?)がわかりにくかった。
これだけわかりにくいのなら、少なくとも集合時間の30分前には係の人がきて整理してもらいたかった。実際にほかのツアーの係の人は、来ていました
ツアーの添乗員が中国人(?)らしい方で、中国語以外が上手でない。英語もわかりにくかった(義娘は英語)
一番だめだと思ったのが、日本や日本語の知識がない。
私はカナダから来た英語のみの義娘と参加した、英語は大丈夫な日本人です
最も不愉快だったのは、華厳の滝や中禅寺湖など難しい単語が発音できないこと。いろは坂の説明ができないこと(イロハの意味がわかっていない)
気の毒だったのは昼食が精進料理だったのですが、全く説明がなかったため、この食事の中に肉があるのかどうかわからず食べれず(ユバがなんだかわからないですよ)困っていた参加者がいました
せっかくこのような良いツアーなのに、日本人として残念でした
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| Attended as: | Families |
| Posted on: | 2024/06/15 |
| Activity Date: | 2024/05/23 |
Reviewed by: モンキー
I visited Nikko Toshogu Shrine for the first time after its renovation. It was during the autumn foliage season, so there were quite a lot of people, which would have made it difficult for individuals. However, we were able to view the shrine as a group without waiting in line for tickets, but even an hour and a half felt insufficient. The traffic on Irohazaka was terrible, and unfortunately, we couldn't see Kegon Falls as it was already dark. I participated in a tour in Chinese and English for the first time, and even with just one Japanese person, the perspective changed. It was a great opportunity to study English and feel like I was traveling abroad, making it an enjoyable experience.
日光東照宮を修繕後初めて見ました。紅葉の時期でかなり人手が多いので、個人では大変だったかと思います。団体でチケットなどまだ並ばずに観覧できましたが、滞在時間は1時間半でも足りない感じでした。いろは坂の渋滞はひどく、華厳の滝は残念ながら日没してしまい見れませんでした。中国語、英語のツアーに初めて参加しましたが、日本人1人でも視点が変わり、英語の勉強にもなり、海外旅行気分で、楽しく参加できました。
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| Packages: | 新宿発 |
| Attended as: | Solo Travelers |
| Posted on: | 2023/11/04 |
| Activity Date: | 2023/11/03 |
Reviewed by: Koichi
I have never participated in such a terrible tour. After gathering in Shinjuku, there was no announcement when the bus departed. I had no idea where we were going or how long it would take. Even when we arrived at the destination, there was no information about where we had arrived or when to regroup; everyone was checking on their own. I chose this tour because it was supposed to be in English and Chinese, but there was absolutely no explanation at each sightseeing spot. I regretted not joining a regular Japanese tour instead.
At Toshogu Shrine, the bus parking was a bit far away, and I was relieved that everyone (mostly Chinese) returned safely without any accidents. I participated in this tour thinking it would be nice for my overseas friends, but I was disappointed. I believe this is not just a problem with the guide but a quality control issue with Veltra. If the customers had been Westerners, I think there would have been complaints on the spot, and accidents like getting lost could have occurred.
I hope they work on improving the quality of the tours.
これだけ酷いツアーには参加したことがありません。
新宿集合後、バスが出発しても何のアナウンスもありません。どこに行くのかどのくらい時間が掛かるのか全く分かりません。バスが到着してもどこについたのかいつ再集合かボード、アナウンス全くなく各々確認していました。英語、中国語のツアーとのことで選んだのですが各観光地の説明は全くありません。これなら日本語の普通のツアーに参加すればよかったと思いました。
東照宮ではバスの駐車場は少し離れた場所で良くみんな(ほとんどが中国人)無事に事故無く帰ってきたと思いました。
ベルトラさんの海外のツアーに参加して今回は海外の友達にいいかなと思い参加しましたががっかりです。
これはガイドさんの問題でなくベルトラさんの品質管理の問題だと思います。お客が欧米人ならその場で文句が出ていたと思いますしはぐれて帰ってこないなどの事故が起こっていたかと思います。
ツアーの品質改善に取り組んでほしいと思います。
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| Attended as: | Friends |
| Posted on: | 2023/11/04 |
| Activity Date: | 2023/11/02 |
Reviewed by: やぎちゃん
I was able to fully enjoy my longed-for trip to Nikko. Although it rained unfortunately, Nikko Toshogu Shrine was truly magnificent. Chuzenji was also wonderful.
憧れの日光を満喫できました。
あいにくの雨でしたが、日光東照宮はとても素晴らしいものでした。
中禅寺も素晴らしかったです。
Thank you very much.
We look forward to your participation again.
Best regards.
ありがとうございます。
また、ご参加をお待ちしております。
よろしくお願いいたします。
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| Attended as: | Solo Travelers |
| Posted on: | 2023/06/25 |
| Activity Date: | 2023/06/24 |
Reviewed by: Murari
Excellent tour by an excellent guide (Taiji Endo). Very knowledgeable, flexible and was great with the kids. Taiji also ensured we got to see the important sights and experience the key highlights. Highly recommended
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| Packages: | 10 Hour Private Charter with Guide |
| Attended as: | Families with Young Children |
| Posted on: | 2018/06/11 |
| Activity Date: | 2018/06/01 |
Reviewed by: Choo Lee Lee
Had a great time in Yokohama & Kamakura with Taiji, our driver cum guide.
So glad that I opted for this tour provided by TSA
Saw beautiful golden maple leaves - remnants of Autumn. Trip was enjoyable as our guide was fluent in English which made communication a BIG plus
Patient & accommodating to our needs, young and old. Will highly recommend Taiji to anyone requiring driver cum guide services
We had a great day with sunny sky and beautiful maples trees in the garden. I hope you had enough time to enjoy Kamakura.
Thank you for the picture of the mt. Fuji that you took form the highway on our way back to Tokyo.
Thank you very much for your comment and recommendation, it will help me a lot.I hope to see you again.
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| Packages: | 8 Hour Private Kamakura Tour with Local Guide |
| Attended as: | Families |
| Posted on: | 2016/12/19 |
| Activity Date: | 2016/12/09 |
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It helps with studying English, and the driver was Japanese.