Our tour guide was fantastic, Friendly, and very informative. She gave us so much information about our surroundings, where we were going and Japan's history. I would definitely reccomend the Mt Fuji and Hakone tour to everyone it was a fantastic day out.
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Attended as: | Couples |
Activity Date: | 2019/05/10 |
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Excellent tour. Youshi - san was a great tour leader, informative and amusing and spoke excellent English. We were very fortunate to have a clear day to see Mount Fuji and the views were brilliant all day. The lunch was also very good. We enjoyed the sky gondola, the black eggs and the cruise over lake Ashi. Every thing was very punctual and at no point did we feel rushed.We took the option of the bullet train back and Youshi helped us with navigating the station. In all a lovely tour which we thoroughly recommend.
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Attended as: | Friends |
Activity Date: | 2019/05/10 |
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We had a long bus ride to Mt Fuji but were disappointed the clouds came in and covered the mountain. We could only get to Level 2 as there was too much congestion and traffic higher up at Level 4. Our lunch was a wonderful selection of local dishes and the cruise on the Pirate Ship on Lake Ashi was crowded and chilly but fun to be part of.
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Attended as: | Couples |
Activity Date: | 2019/04/20 |
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Enjoyed the day. It would have been better to spend more time in the surrounding areas of Mt Fuji rather than spending the last two hours in the shopping mall close by. Well organised though thank you!
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Attended as: | Couples |
Activity Date: | 2019/05/05 |
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The trip was generally good and was saved from an OK rating by actually seeing Mt Fuji from the bus and the first stop. After that we drove to the other side of the mountain where it was covered by cloud and we didn't see it again all day. (Cloudy weather can't be helped but guide said "we are driving to the other side as it is less crowded".) Everything ran on time but better explanation of how to manage Japanese lunch (our first such experience) would have been appreciated. Cruise on Lake Ashi was picturesque but boat was very crowded with standing room only for some guests.
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Attended as: | Families |
Activity Date: | 2019/04/18 |
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The drive going to Mt. Fuji was smooth. Our tour guide, Amy was excellent and helpful. Too bad we didn't see it at the base or during the boat ride. However, we saw it during the bus ride at least and we're happy.
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Attended as: | Families |
Activity Date: | 2019/04/11 |
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We did get to see Mt Fuji which was why we went on this tour. Because of this, I rated it fair rather than poor... The boat and sky tram filled in time out of the bus... neither was interesting or exciting. Our tour guide was very bland...he certainly did not make this an enjoyable day. For a couple to go on this excursion at a cost of $250 to 300USD... spend your money elsewhere.
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Attended as: | Couples |
Activity Date: | 2019/04/24 |
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Completely recommend this tour and is well worth it. The scenery and guide are both terrific and it was an awesome day and experience overall. I must say that it is best to do your research regarding the train option before finalising your booking to ensure that you get the best deal. The tour operator offers a discounted ticket for the bullet train if it is bought through them as opposed to buying the ticket at the station.
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Attended as: | Couples |
Activity Date: | 2019/04/23 |
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The guide was very informative. However couldn't go to fifth station of Mt. Ashi as promised in the tour plan. Instead went to the second station due to whether conditions. It would have be better if this clause was mentioned. One among the very less tours that cover both mount Ashi and Hakone in one day. Covers all the important look out points.
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Attended as: | Families |
Activity Date: | 2019/04/17 |
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Honestly, I expected something completely different. The way was very long, the tour guide was not that excited about the information he presented and most of the facts I knew from the internet tourist sites beforehand. We clearly expected more insight into the history of the place: beautiful legends and folk tales or anecdotes from a local guide.
5-station was closed that day. As for sky gondola and the boat cruise, well, probably on a sunny day, but not on a windy April day. The sky was grey and it was freezing. Smoking valley was just a viewing spot to take a photo and taste a black ice-cream. Sorry to say, but I wouldn’t recommend this trip. I would go for another tour provider.
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Attended as: | Families |
Activity Date: | 2019/04/17 |
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Excellent guide. Very informative and helpful throughout the whole trip.
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Attended as: | Solo Travelers |
Activity Date: | 2019/04/16 |
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The places of interests were worth going although it's packed with tourist. I wasn't too happy with the guide because he didn't even bother to explain much about the places of interest. He just took us there and told us to return at a specific time without introducing the place. A bus driver could have done his job. In the package, I was promised to have vocanlo eggs but didn't receive anything at all.
I should opt to visit the places myself instead of following this tour. Disappointed.
Thank you for your participation and your comments! We will keep improving our itinerary and service standard to make better trips for customer.
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Attended as: | Couples |
Activity Date: | 2019/04/13 |
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I was here in April and I found out that April is time when there is most snow on Mt Fuji . it happened to me and we had to stop at 2 point .. but everything else was nice and perfect. guide was outstanding and ride smooth
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Attended as: | Solo Travelers |
Activity Date: | 2019/04/11 |
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We were picked up from a nearby hotel to our own hotel. we were picked up with a bus which goes to our actual transport bus. There were around 3 or four busses which were to same direction to mount FUJI all together 100 people only from the same company which is GRAY LINE.
First stop was mount Fuji 4th station. (We were told that 5th station was closed due to weather conditions, which is OK) however the problem was to enter 4th station it took 40 minutes, as I believe there were many other tours.
Super crowded, people were on top of each other to take pictures of Fuji view. The queue in front of the toilet was long impossible to use.
Indeed we were only given 20 minutes in the area.
By the time you get off and on the bus is already a lot of time passed.
After that next station was lunch break, it was given only 30 minutes, which I am glad we requested no lunch as well.
When we goy on the boat on lake Ashi, there was no place to sit down, boat was overcrowded obviously we stood indoors.
Overall I wanted to see mount FUJI close by which was done.
But it was rushed and very crowded. Tour guide was robotic overall no enthusiasm.
If you are OK with such tight schedule and dont mind being rushed everywhere it is alright.
I believe these kind of tours have a limited quota and not oversold just for money.
End of the day it was over 100 dollars per person still with no lunch.
You might better do the tour by yourself or pay more and find a private kinda tour.
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Attended as: | Couples |
Activity Date: | 2019/04/03 |
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This tour was wonderful! I think the only downfall was because the weather was overcast so didn't get to see really good majestic pictures of Mt. Fuji but no fault of anyone but nature. LOL. The tour guide was very well versed in knowing all there was about cities, history, and spoke pretty good English. Everything went very smoothly and the traditional Japanese style lunch they planned was also right on point. I ate my very first and famously known black hard boiled egg straight from the site itself. Looking forward to the next trip and more planning through Veltra. Use Veltra as well as they seem to have more variety when all the other sites were all sold out, instant confirmations on most and a bit cheaper too. All bonuses!!
Thank you again, team, Veltra
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Attended as: | Solo Travelers |
Activity Date: | 2019/03/29 |
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Staff service was very good even prior to the start of the tour. At pickup point staff made sure we were at the right tour and everyone was on board. On the actual tour bus the guide talk about the different sights in Tokyo city before we got out of the city, and through out the drive to Mt. Fuji provide us with various cultural and scenic information. We had a good view of Mt Fuji, even though we did not get to the 5th Station. The ropeway ride was also good and well guide but the tour guide to make sure we got on board. The disappointing part was the boat ride on Lake Ashi - since our tour was part of a larger group of people, too many in our opinion as we had no place to sit down and had to stand in several crowded areas until we reach the other side. So we had no commentary about the Lake and it surrounds, so basically it was just a ferry ride to the other side of the lake. The guide look after us during lunch and had a place for us to sit even though we did not get a lunch package, and finally made sure we got the the Odawara Station OK and directed us to the correct train and platform.
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Attended as: | Families |
Activity Date: | 2019/03/25 |
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We had a great trip to Mt Fuji and Hakona day trip. The guide was absolotley the best guide we ever had in our life.
Recomend it very much
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Attended as: | Couples |
Activity Date: | 2019/03/28 |
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Day trip to Mt. Fuji and Hakone and cruise on Lake Ashi was amazing . We were lucky enough to have an amazing view of Mt. Fuji .the coach trip was great and tour guide made the day lots of fun.
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Attended as: | Families |
Activity Date: | 2019/03/26 |
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At first we were worried about the pickup service, since we are not sure which bus to board, but then there is actually a guide? Which will meet us at the pickup location and check the attendance, then only we board the bus to daiichi hotel and change to another bus to hakone. The way to hakone from daichi hotel is about 2h30min, but we get to have a 15min break after an hour on the bus and we are also able to see mt fuji from the break spot. We have mr yoshi as our tour guide, and he was informative. While in the bus, mr yoshi also teaches us how to count from 1-10, sang a mt fuji song, and fold an origami of mt fuji. The lunch was also delicious.
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Attended as: | Families |
Activity Date: | 2019/03/25 |
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So glad to be able to find a tour that covers our ideal list of destinations. The scenic parts of the tour was great but quite rushed and almost no time for lunch. Time at premium outlet was quite short and rushed, after we managed to settle our late lunch there. The tour guide could have provided more info about the scenic areas or share some history about those places. His sharing were very brief compared to other day tours that we have joined.
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Attended as: | Families with Young Children |
Activity Date: | 2019/03/21 |
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A good tour, a good day with clear blue skies. Excellent view of Mt Fuji & well planned itinerary. The tour guide is helpful and gave us good description of the places we visited.
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Attended as: | Friends |
Activity Date: | 2019/03/18 |
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It was a very fun day trip with plenty to do and beautiful scenery. It was perfect for our 10 year old too. He said he really enjoyed it. We even really liked the Japanese style lunch...the portion was quite large. We got lucky because it was a clear and beautiful day.
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Attended as: | Families with Young Children |
Activity Date: | 2019/03/20 |
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Overall was very impressed with the day trip. Coach was comfortable and didn't feel like the journeys were too long overall. Host was very nice and informative.
Only two slight downsides to note was that we went for the 'no set lunch option' thinking there would be a shop to purchase food from or the option to pay for lunch when we got there but neither was correct.
Also, slightly surprised we did not get closer to Fuji.
Overall would definitely recommend.
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Attended as: | Couples |
Activity Date: | 2019/03/12 |
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The one-day tour was really simple to navigate. They brought us to nice spots to take pictures and buy souvenirs. The guide was very informative, too.
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Attended as: | Solo Travelers |
Activity Date: | 2019/02/07 |
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Nicely arrange with a lively and helpful Eko -san as a tourist guide. Enjoyed the bus ride. Bullet train experience was terrific.
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Attended as: | Families with Young Children |
Activity Date: | 2019/01/27 |
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While on holiday in Japan we participated in the Mt Fuji and Hakone sightseeing tour with Gotemba outlet shopping guided tour guided by Vicky, who was wonderful and very helpful to us Aussie’s with her excellent English.
It took a little while to find the meet up spot because the Subaru building was under construction, it did not take long however for us to find our guide with her sign as indicated in the meet up instructions.
The first stop was a lengthy but nice drive in an air conditioned vehicle which gave us a great opportunity to see some country side along the way. Vicky spoke to us a little on the way to share information about our upcoming adventure.
Our first stop was in Hakone where we cruised Lake Ashi on a pirate ship, although it was very cold the lake was beautiful with 360 degrees of magical views. We took a bunch of photos which Vicky was more than happy to assist with.
Once we crossed the lake we started on the cable car after a quick pit stop at the souvenir store. The weather was very overcast, the fog and steam didn’t allows much of a view of anything not right in front of us (The clouds and steam broke as quickly as it arrived the whole time we were there, somehow this added to the adventure. I really enjoyed watching the speed with which our view left and returned). We were blessed with moments of breaks in the clouds showing us the top of Mount Fuji from Owakudani.
After that we took a trip to a shopping outlet, the outlet was much bigger than I anticipated, again Vicky shared with us information about the layout of the outlet which enabled us to make the most of our time there. We then began our trip home with beautiful photos and great memories.
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Attended as: | Families |
Activity Date: | 2019/01/12 |
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On the 12th of January my family & I took part in the Mt Fuji & Hakone sightseeing tour with Gotemba outlet shopping guided tour. The meet up point for our journey was clearly stated however the land mark building used as a directory was under renovation which made it a little tricky to locate. Many tours were leaving from this location, we soon found our guide with sign as promised.
The trip to Hakone was quiet & comfortable with air conditioning, our tour guide Vicki spoke good English & provided us with great information on the upcoming activities and local history. On arrival, we were given ample time to locate a lavatory & buy umbrellas for mild downpour we encountered, as well as find some morning tea before departing on our pirate ship cruise.
We boarded the pirate ship to cruise Lake Ashi. The boat ride itself was cold but the views more than made up for it. Vicki happily took photos of our family which was greatly appreciated.
We then arrived for our cable car journey, we were given time to browse the souvenir shops prior to boarding the cable car which was fun & surprisingly calm for our family members with a fear of height, it did not make them nervous at all, and the view was spectacular! The cable car took us to Owakudani to sample some black eggs and view the gas releases in the dormant volcano. This is the place we had hoped to for a great view of Mt Fuji, as our hopes were fading due to cloud cover, the clouds broke just in time for us to see Mt Fuji, again our guide Vicki was present and ready to take photos for us.
Off to a shopping outlet in Gotemba, here we were able to eat some spectacular treats in the food court and make a few small purchases of souvenirs. There were many offerings of well known western outlets for those who love their brand names.
Overall the tour was enjoyable and well directed, i would highly recommend this tour for those wanting a view with a difference of Mt Fuji.
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Attended as: | Families |
Activity Date: | 2019/01/12 |
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Here are the bullet points of this trip:
1. Met by Shinjuku station, the meeting place instructions were a bit confusing but it actually ended up being right outside of the train station exit on the same block as where you exit
2. Our group was small, 6 including the guide, I preferred it to the big tour bus with a lot of people. The van was medium sized with plenty of seats and space and there was a guide and driver.
3. If you are someone who needs a lot of history and guidance this trip is not for you. But I enjoyed the fact that they dropped you off and told you what time to come back. We went to Hakone then shopping and had a boat ride in the middle where you can see Mt. Fuji.
4. Could have used a little more instruction and guidance but I also liked being left alone as well. This is a good way to catch a ride and get around and the guide will buy your tickets so it was pretty worry free.
5. Overall, recommend, I would boo again. But I think it's helpful to know that this is not "hold-your-hand" kind of tour, at least not our experience. Could have used a little more communication and instructions and maybe some water in the van...but overall, it was a very pleasant experience and I would book with them again.
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Attended as: | Couples |
Activity Date: | 2019/01/17 |
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Everything mentioned was included, and our tour guide was great. Also did a little karaoke session on the tour bus on the way there it was really nice and a great way to involve everyone. It was a beautiful day, just remember to dress warm at this time of the year (January).
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Attended as: | Couples |
Activity Date: | 2019/01/04 |
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They are well organized, japoneze style, experienced guide, the food is really good. Fujisan is a symbol of Japan and all the respect for it........but if you’re coming from Central or Eastern Europe will be disappointed, whatever give a chance to this trip is absolutely worthy.... I recommend the coach rather than Shinkansen.... drivers they are impeccable!
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Attended as: | Families |
Activity Date: | 2018/12/29 |
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Thank you for your participation and your comments! We will keep improving our itinerary and service standard to make better trips for customer. We are looking forward to see you again in the future!