Tokyo Cherry Blossom Bus Tour with Shinjuku Gyoen Visit and Meguro River Cruise
Overall Rating
2.67
A Day Out
Reviewed by: MBL, 2019/05/24Some aspects of the tour was interesting and even charming but not a tour I would want to repeat even though our guide was excellent. The food was not to my liking but the wife liked it.
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| Attended as: | Couples |
| Activity Date: | 2019/03/21 |
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Worst tour guide I have EVER experienced.
Reviewed by: Koufax, 2019/03/31Entire tour the guide said almost NOTHING. We were virtually on our own. On one stop he just began walking and no one knew whether we should follow him or wait. On another stop he began to lead us back away from where the buses were, then suddenly realized he was going the wrong way. Worthless.
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| Attended as: | Couples |
| Activity Date: | 2019/03/29 |
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A beautiful day with beautiful Blossoms
Reviewed by: Kit, 2017/04/10This day was perfect as the Blossoms have just bloomed. Honestly the company should be more organized as the tour started late and no one knew where we were supposed to go. And the guide only had a hand written sign that said "chrrry blossom tour" on a piece of paper. It was a mad house. However I noticed that each tour had a separate colored sticker. Perhaps the guide can wear a sticker or coordinating shirt so they can be identified easier. Other than that our guide Amy was absolutely charming and super helpful. It was a lovely start to my first trip to Tokyo.
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| Attended as: | Solo Travelers |
| Activity Date: | 2017/04/10 |
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Dear Koufax,
Thank you for choosing VELTRA for your travel needs.
We regret to hear that the tour was not able to meet your expectations. We have confirmed with the tour provider regarding this matter, and they have given the following reply:
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Due to the peak season and the volume of people, the guide encountered difficulties in making sure his voice reached everyone. For this, we sincerely apologize.
Please rest assured that we will be more careful moving forward.
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Again, we regret that your experience was unsatisfactory. Allow us to use this case to improve our services so that we may serve you better next time.
We wish you a good day ahead.
VELTRA Staff