All Reviews for Outdoor Activities

The instructor was very kind and explained everything in detail, which allowed me to successfully ride the kayak. Due to strong winds from the typhoon, we couldn't go to Lake Shikotsu and instead paddled up the Chitose River. The Chitose River... the water was so clear. I was thrilled when I saw fish and shrimp. During the kayaking, the instructor took many photos, and I received them immediately after the experience via AirDrop. It was a fun and fulfilling experience.

　インストラクターさんがとても親切で丁寧に説明をしてくださったので，うまくカヤックに乗ることができました。
　台風からの強風で波が高く，支笏湖には行くことができず，千歳川をのぼっていきました。千歳川・・・とても水がきれいでした。魚やスジエビが見れた時にはテンションがあがりました。
　カヤック中はインストラクターさんが何枚も写真を撮ってくれ，写真は体験終了後にair dropを通じてすぐいただけます。
　楽しく充実した体験でした。
　

The weather was unfortunately bad on the day, but I had a great time. If I have the opportunity to visit Hokkaido again, I would like to participate.

当日はあいにくの天候でしたが非常に楽しめました。
また北海道に遊びに行く機会があれば参加したいです。

There were foreigners, so they explained to the customers in both English and Japanese. The explanations were very polite, and the humorous speaking style made it enjoyable. Thank you very much.

外国人もいたので、英語と日本語でお客様に説明されていました。とても丁寧な説明で、ユーモアな喋り口調で楽しかったです。ありがとうございました。

I participated during a very cold period when even the water was freezing, but with the rental of dry suits and knit caps, I was able to fully enjoy the activities without worrying about the cold. The guide (a former ranger!) provided insights about the nature of the lake and took photos, allowing us to leisurely cruise around Lake Shikotsu and the Chitose River. Even as a beginner, I was able to paddle the kayak easily and without much effort. I definitely want to join again with my family (the kids) during summer vacation! Thank you to all the staff.

水も凍るとても寒い時期に参加しましたが、ドライスーツやニット帽のレンタルもあってアクティビティ中は寒さも気にならずに満喫しました。ガイドさん（元レンジャー！）が湖の自然をガイドしてくれたり写真を撮ってくれたりと終始のんびりと支笏湖&千歳川をクルージング。初心者でも簡単に、そしてそんなに力も要らずにカヤックが漕げました。次は夏休みに是非家族（子どもたち）と参加したいです！スタッフの皆さん、ありがとうございました。

I experienced rafting in mid-October, and while I thought it wouldn't be too intense since it was October, we ended up just floating on the boat without getting a single drop of water on us. I was really looking forward to it, so I was truly disappointed.

However, since we were just floating, I was able to take a few pictures of the autumn leaves, so that was a plus. Still, I think 5,000 yen is too expensive for this experience. I believe they should provide a proper explanation or lower the price a bit during times when the rapids aren't strong.

10月半ばにラフティングを体験しましたが、10月なのでそんなに激流ではないかなとは思っていましたがボートにプカプカしてるだけで一滴も濡れることなく終わってしまいました。とても楽しみにしていただけに本当にガッカリしました。
ただプカプカしてる分、紅葉の写真を何枚か取れたのでまだ良かったですがこれで5000円とは高すぎると思いました。激流ではない時期ならちゃんと説明書きをするなり値段を少し安くするなりしてくれるといいと思います。

I was anxious about my first canoe trip in the Kushiro Wetlands, but the guide was very kind and explained the tour in detail, teaching us about the animals as well. It was so much fun!

I want to participate again!

初めての釧路湿原カヌーで不安でしたが、
ガイドさんがとても親切で
ツアーの説明も丁寧に教えてくれて、
動物たちのことも教えてくれて
とっても楽しかったです＼(^o^)／

また、参加したいです！

The weather was uncertain, and there were places we couldn't explore around the lake, but it was truly a fun experience to have unique adventures and strolls with our kind guide during that season! I would love to book here again next time. Thank you very much!

不安な天気で、湖も回れないとこもありましたが、その時期だからこその体験や散策も優しいガイドさんとできて本当に楽しい体験でした！
次もここで予約したいと思います^_^
ありがとうございました

The clear kayak experience was amazing! I thought I might have to give up because of the strong winds at Lake Shikotsu, but surprisingly, they said, "You can do it!" We spent two hours on the Chitose River. There were various missions, and I might have enjoyed this more than the lake itself! The fun conversations with the guides and taking commemorative photos were great. I did have a little mishap getting out and ended up with one foot soaking wet, but that became a good memory! If you're going kayaking, I recommend Shikotsukamui!

クリアカヤック体験、支笏湖の風が強くて断念かと思いましたが、まさかの「できますよー」千歳川で2時間。色々ミッションもあって、ひょっとして湖よりこっちが楽しかったかも？と思いました。ガイドさん達との楽しい会話や記念撮影。下りるのにちょっと失敗して片足ずぶ濡れになったけどそれもいい思い出になりました！カヤックならシコツカムイ！おすすめです♬

In October 2019, I participated with three generations of my family. The planned lakeside area became inaccessible due to a bear sighting two days prior, so we had to switch to a guided tour of the primeval forest. However, this turned out to be a very valuable experience. The guide's enjoyable explanations about the forest and wildlife, as well as the consideration shown towards my elderly mother, were greatly appreciated. Next time, I would like to join the lakeside course and enjoy the unique guidance from the guide while walking!

2019年10月に家族三世代で参加しました。予定していた湖周辺は二日前に熊が出没した関係で入場できなくなってしまい、ガイドさん連れでしか行けない原生林コースに変更になってしまいましたが、それがかえって大変貴重な体験になりました。森や野生動物に関するガイドさんの楽しい解説、高齢の母に対する気遣いなど、大変ありがたかったです。今度は湖コースに参加して、ガイドさんならではの案内をいただきながら歩きたいです！

We boarded the boat with just the three of us on a girls' trip and our Nepali staff member, Tab-chan! Most of the time, Tab-chan was doing the paddling, but it was our job to shout. There were laughs, splashes of water, and although our hands were freezing and barely moving, and our feet were so cold we were losing feeling, we had an incredibly fun rafting experience. Next time, I want to join during the hot summer!

女子旅3人だけの参加とスタッフのネパール人のタブちゃん⁉️と4人でボートに乗り込みました。
ほとんどダブちゃんが漕いでくれてたけど、叫ぶのは私達の仕事。笑いあり水しぶきあり、寒さで手がかじかんで動かない、足も冷たくて感覚がなくなりかけてたけど、最高に楽しいラフティングが出来ました。
今度は夏の暑い時に参加したいと思います

It was a beautifully sunny day. The captain's stories were very enjoyable, and the boat had a roof, with the back designed like an open deck, which made it a lot of fun! The captain was very kind, stopping the boat at interesting spots and sharing fascinating stories. He even asked if I was cold, showing great consideration. I'm really glad I participated!

すごく快晴の日でした
船長さんの話がとても楽しくて、ボートも屋根があって、後ろはオープンデッキのようになってて、とても楽しめました！
見どころ見どころで船を停止させ、面白い話を聞かせてくれたとても優しい船長さんです。
寒くないですか？と気を使っていただいたり、とても参加して良かったです！

Unfortunately, it was drizzling, but there was no problem at all with the 13-person boat that had a roof and windows (for reference, most of the other boats we saw near the cave had no roofs and their passengers were wearing raincoats). Captain Alexei provided guidance in fluent Japanese and English, including puns, which everyone enjoyed. It was said that the blue of the cave looks better on cloudy days, and indeed, we were able to see a wonderful shade of blue that we had never seen before, and we thoroughly enjoyed it!

あいにく小雨の降る天気でしたが、屋根/窓のある13人乗りボートで雨でも何ら問題ありません（参考まで、洞窟近くで見た他の船の殆どが屋根もなく雨合羽を着ていました）。船長のアレクセイさんは流暢な日本語と英語で乗船中はダジャレも含め案内して頂き皆楽しんでいました。洞窟の碧は曇りのほうが良いとのことでしたが、確かに今まで見たことのない素晴らしい”碧”が見れ、満喫しました！

[Meeting] I was worried about being late for the 8:50 meeting time, so I called but couldn't get through. I arrived at the meeting place, the ski resort, feeling anxious. There were other participants waiting, but I couldn't find any staff, and we exchanged looks as if to confirm we were in the right place. Around 9:00, the staff arrived and kindly confirmed the participants and gave instructions for changing clothes. There might be a misunderstanding between the booking site, Veltra, and the Blue Marble staff, so I hope that can be improved.

[Preparation] We moved to the preparation area in our cars. There, we borrowed and put on life jackets, helmets, and shoes. We received a thorough lecture on how to use the paddles. We moved our cars to the finish point, then returned with the staff's vehicle to the starting point.

[Travel] We loaded the boat onto a wheeled cart and moved through the bushes for about five minutes. Along the way, there was an adventure where we had to grab a rope to descend a steep cliff, which delighted the kids while the dads stumbled. The starting point had a gentle river flow, and we practiced paddling and turning before starting the rafting.

[Fun] With low water levels, we floated down the river while enjoying the staff's fun talk. At one point, we charged into a waterfall with a hot spring, repeating it five times upon request. After that, we arrived at the dive point, where we jumped into the river from rocks about 2m and 10m high. Even the 2m jump was quite scary. We were allowed to jump as much as we wanted, and soon we reached the finish point. Once we finished, the staff set up a changing tent on the shore. After settling payments and purchasing photos, the process was complete. We finished before noon, so it was effectively about an hour of rafting. It was a lot of fun.

[Photos] I purchased a DVD of the photos taken by the photographer. After returning home and looking at them, while there were some interesting river landscapes, the camera and subjects were far away, so the expressions weren't clear. There was also a note about joining the boat, which was a bit disappointing.

[Others] Veltra's site states that the meeting and disbanding locations are at the ski resort, but the disbanding location was at the finish point. Since I received an explanation during the meeting, I didn't have any issues, but as a first-time participant, I was quite anxious, so I hope accurate information can be provided.

【集合】集合時刻8:50ギリギリになりそうだったので電話してもつながらず、不安になりながら集合場所のスキー場に到着。参加者と思われる方々が待っていましたが、スタッフさんは見当たらず、お互いにここでいいんですよね、的なアイコンタクト。9:00頃スタッフさん到着。参加者の確認と着替えの指示を丁寧にしてくれました。もしかして、申し込みサイトのベルトラ さんとブルーマーブルスタッフさんの認識に違いがあるのかもしれないので、そこは改善してほしいです。
【準備】各自の車に乗って準備地点へ移動。そこで、ライフジャケット、ヘルメット、靴などを借りて装着。パドルの使い方など、ひと通りレクチャーを受けました。各自の車をゴール地点に移動させ、スタッフさんの車で戻り、いざスタート地点へ移動。
【移動】ボートを車輪付きの台に乗せ、５分ほど藪の間を移動。途中、急な崖を張られたロープを掴んで降りるアドベンチャーもあり、子供は喜び、親父は転ぶ。スタート地点は川の流れが穏やかで、乗り込んでパドルの漕ぎ方や転回などを練習し、ラフティングスタート。
【遊ぶ】水量が少なく、穏やかに川を下りながら、スタッフさんの楽しいトークとともに進む。途中、温泉を被る滝に突っ込み、希望もあり５回繰り返す。その後、ダイブポイントに到着。２mと１０m位の岩の上から川ダイブ。２mでも結構怖かったです。好きなだけ跳ばせてもらい、程なくゴール地点。ゴールしたら、スタッフさんが岸辺に着替えテントを張ってくれました。精算と写真の購入などを終えて工程終了。正午より前に終わったので、実質１時間位のラフティングでした。とても楽しかったです。
【写真】カメラマンさんが撮った写真をＤＶＤに焼いてくれたものを販売してくれたので購入。帰宅後見てみると、川の地形などもあるのでしょうが、カメラと被写体が遠くて表情ははっきりしませんでした。ボートに同乗してくれるという書き込みもあったので、少し残念。
【その他】ベルトラ さんのサイトには集合場所と解散場所がスキー場とありますが、解散場所はゴール地点でした。集合時に説明してもらったので困ることは何もありませんでしたが、申し込む側としては、初めてで不安だらけなので、正しい情報を載せてほしいなぁと思いました。

The guide was very friendly and interesting, and they took a lot of photos for us. They also taught us about the traces of animals and the plants. Without the guide, we might have just passed by some places, but we were able to stop and get explanations, making for a very fulfilling experience. I would love to come back at a different time!

とっても気さくで面白いガイドさんで、沢山写真も撮って頂きましたし、動物たちのいた形跡や植物についても教えて頂きました。
ガイドさんがいなければ素通りしてしまいそうなところで立ち止まって説明を頂けたので、非常に充実した時間でした。
また違う時期に来たいです！

Unfortunately, the Shiretoko Five Lakes tour was canceled due to a bear sighting, but instead, I was taken on a trekking tour through the primeval forest. Walking through the forest while listening to explanations was really interesting and I gained a lot of knowledge. The guide's explanations were entertaining, and I was able to see stunning ocean views, making it a fantastic trip.

I also appreciate the thoughtfulness of providing an alternative tour instead of just canceling.

あいにく知床五湖に熊が出たーということで知床五湖ツアーは中止になりましたが 代わりに原生林の森トレッキングに連れて行ってもらいました。
説明を聞きながら 森を歩き 知識も増え 本当に面白かったです。
ガイドの方の説明が面白く、海の絶景も見られ
最高の旅になりました。

キャンセルではなく 他のツアーを用意してくださる心遣いにも感謝です。

It really is possible to create a truly enjoyable experience.

It was cloudy on the day of the tour, but I learned that the sea looks more beautiful when it's cloudy. You won't know until you try.

The guide, who always entertains us, also seemed to have a solid philosophy on life.

Even if the boat doesn't look luxurious, you can still create plenty of enjoyment.

I thought the eyes of the guide, who had that kind of spirit, were much clearer and bluer.

I'm glad I was able to experience this tour.

本当に楽しい体験というのは作れるものですね。

当日は曇りだったのですが、曇りのほうが海が綺麗に見えると学べました。
行ってみないと分からない。

いつも愉しませてくれるガイドさんでいながら、人生論もしっかり語っているようでした。

船のみてくれが豪華でなくても、楽しみは十分作っていける。

そんな意気込みを持った、ガイドのオジサンの目のほうがずっとキレイに澄んでいて青いと思いました。

このツアーを体験できてよかったです。

Despite the heavy rain, it was still enjoyable. Lake Shikotsu was beautiful even in the rain, and kayaking on the lake made for great memories.

大雨の中でしたが、それでも楽しかったです。
支笏湖は、雨でも綺麗でしたし、カヤックで湖を散策できて、いい思い出になりました。

I had a very meaningful time learning about various plants, trees, and mushrooms while walking slowly.

Unfortunately, I didn't encounter many animals or birds, but I was able to truly feel the nature of Shiretoko. I definitely want to come back in a different season.

*I was grateful that they lent me rubber boots since the path was quite muddy.*

草や木やキノコなどたくさん知識をゆっくり歩きながら教えてもらえてとても有意義な時間でした。

残念ながらあまり動物や鳥などには会えませんでしたが、知床の自然は肌で感じることができました。また違う季節にも是非来てみたいです。

※道が結構ぬかるんでいて長靴を貸してもらえるのはありがたかったです。

At the end of July, I participated with two families, including a friend who came from Australia. We had a blast rafting in the refreshing cold stream, and both kids and adults enjoyed it to the fullest! The photos we received also had many amazing shots, making it the best memory of this trip to Hokkaido! Thank you to our veteran guide, Sho, who is also a new dad!

7月末にオーストラリアから来た友人家族と二家族で参加しました。ヒンヤリ冷たい清流でのラフティング、子供も大人も思いっきり楽しめました！頂いた写真も最高のショットが多数あり、今回の北海道旅行で一番の思い出になりました！ベテランガイドで新米パパのショーさん、ありがとうございました！

I participated with my 8-year-old son. It was wonderful to connect with nature by jumping into the beautiful river. We also took a lot of photos, which made for great memories.

However, there were a couple of things that concerned me. The meeting point was hard to find, and when the time came, the person in charge did not show up, which made me a bit anxious. The dress code mentioned long sleeves and long pants, but in reality, shorts and swimsuits were also acceptable, and I would appreciate more accurate announcements regarding this.

One of the children on the tour got injured and seemed to struggle a bit when jumping into the river, crying a lot... I wondered about the safety measures in place.

This was my third time rafting, so I was familiar with it and had a great time, but I hope that for those coming from Honshu and beginners, the experience can be enjoyable as well. I would like to see a more customer-oriented approach and ensure complete safety, so that everyone feels they want to participate again. I am sharing this feedback because the staff were wonderful.

8歳の息子と2人で参加しました。綺麗な川に飛び込んだりしながら自然に触れ合うことができとても良かったです。また写真もたくさん撮っていただきいい記念になりました。
少し気になったことがありました。待ち合わせの場所が分かりづらかったこと、また時刻になっても担当の方が現れず、少し不安に感じました。服装は長袖長ズボン、と書いていたが、実際は短パンや水着でもOKであり、正確にアナウンスしていただきたい。
ツアーで一緒だった子供が怪我をしたり、川に飛び込んだ際に少し溺れたような感じになり大泣きしてしまつたり…安全面は大丈夫か？と思いました。
私はラフティング自体3回目で慣れていることもあり存分に楽しめたのですが、本州から来た方や初心者にも心から楽しんでいただけるよう、もっと顧客目線で、そして万全の安全性を確保し、誰もがまた参加したい、と思えるツアーになってほしいな…すてきな担当者様だったのであえてコメントさせていただきます。

In August, the Shiretoko Five Lakes may close depending on bear sightings, and I was about to give up after hearing that they hadn't opened even once since the beginning of the month. Just as I started walking on the elevated wooden path that remains open, they surprisingly opened at 9 AM! I was able to complete the Shiretoko Five Lakes walking trail loop! With the extensive knowledge of our guide, Umebayashi, I thoroughly enjoyed the Shiretoko Five Lakes for three hours. In the afternoon, we began a trek through the primeval forest called "Men's Tears," where we looked out over Shiretoko Cape from the edge of a cliff. It was a hike that you could never do alone, and I had a great time! At the end, Umebayashi quietly suggested we leave the area, and I wondered what he meant until I spotted a bear just a few meters away! We almost had an encounter, but thanks to Umebayashi's quick thinking, we avoided danger. He is an amazing guide, able to sense the presence of bears that we amateurs would never notice!

８月に入ると熊出現情報次第で閉鎖されてしまう知床五湖、８月に入ってから一度も開いてないとの報に諦めかけて、閉鎖されない高架木道を歩き始めたところに、まさかまさか朝９時から開放に！知床五湖遊歩道大ループを踏破できました！ガイドの梅林さんの豊富な知識に３時間、知床五湖を満喫できました。午後は、藪漕ぎから始まる“男の涙”原生林散策、崖っぷちから遥か知床岬を望んだり、決して個人では歩けないハイキング、楽しみました！最後には、梅林さんがそっとこの場を離れるようにというので何のことかと思ったら、わずか数m先に熊が！危うく遭遇するところでしたが、梅林さんの機転で危険回避。僕ら素人には全くわからない熊の気配を感じ取るなんて、梅林さんはスゴいガイドです！

I parked my car at Katsuna Park and crossed the road (you can go under the road from the right side with your back to the sea). A young man from Russia, born in Japan, helped me at the reception. (I paid in cash, but I realized I had already completed the credit card payment through VELTRA and got a refund.) The departure was at 13:30, but we were about 10 minutes late (it's better to have some buffer time in your schedule). There is one temporary toilet at the boarding area, but it's better to take care of that somewhere else beforehand. It's best to have your luggage as small as possible. (It's not the kind of situation where you can drink juice while on board.) The boat shakes quite a bit; I get motion sickness easily, so it was tough. However, the Blue Cave was incredibly beautiful! (You can also go out on deck from the cabin to see it. It's even more beautiful than the photos posted!) You might get a little splashed (but it's not enough to need a raincoat). Since the boat has a cabin, it was nice to be sheltered from the sun. (I think it's good for colder weather too.) My parents in their 70s also said they had a great time.

勝納公園に車停めて、道路向かい（海を背中にして右側から道路下くぐって行けます）日本生まれのロシアの若者が受付してくれました。（現金払いましたが、VELTRAでクレジット決済済みに自分で気付き返金してもらいました）13:30発で、10分位遅れました（前後の予定は余裕持った方が良い）乗り場に1個、仮設トイレありますが、先にどこかで済ませて来た方がいいです。荷物はなるべく小さいほうがいいです。（ジュース飲みながら…という感じではないです）かなり揺れます、私は酔いやすいので、辛かった。でも、青の洞窟はすっごい綺麗でした！（キャビン出て甲板の上に上がって見ることも可能。投稿写真よりもっともっと綺麗です！））少しだけ、しぶきがかかります。（カッパ着るほどではない）船がキャビンなので、日差し避けられ良かった。（寒い時もいいと思う）70代の両親も楽しかったと言ってました。

It was raining on and off, but when we tried to go out to Lake Shikotsu, it started to rain quite heavily. We were able to observe river fish closely under the bridge. Although we ended up doing a tour on the river instead of the lake, my daughter seemed to enjoy catching shrimp. I hope we can experience the lake course next time.

雨が降ったりやんだりでしたが、支笏湖に出ようとしたら結構強い雨が降り、橋の下で川魚をじっくり観察できました。湖に出ないで川でのツアーになりましたが、娘はエビ捕りが楽しかった様です。次回は湖コースが体験出来ると良いなぁと思いました。

I participated with my mother. It was cloudy when we joined, and I was worried because it had been raining in the morning, but even with the clouds, the cave was very beautiful and it was amazing!
I think Otaru can be fully explored in two days, so I believe you should include the Blue Cave in your schedule.
The voyage to the cave was also pleasant and thrilling, and it will definitely be a great memory.

母と2人で参加しました。午前中雨模様で参加した時も曇りだったので心配でしたが、曇りでも洞窟内はとても綺麗で最高でした！
小樽は2日あれば制覇できる場所だと思うので、スケジュールに青の洞窟は入れるべきかと思います。
洞窟に行くまでの航海も気持ちよくスリルもあり良い思い出になること間違いなしです。

Although it was unfortunately drizzling and the water level was low with a slow speed, my daughters, who were rafting for the first time, still seemed to have an amazing time. The staff were friendly and their service was excellent, so I definitely want to repeat this experience. Next, I'm looking forward to enjoying rafting with a higher water level around Golden Week!

生憎の小雨の中、水量は少なくスピードもゆっくりだったけど、ラフティング初めての娘達はそれでも凄い楽しめたみたいです。
スタッフが気さくで対応も素晴らしく、是非リピートしたいです。
次はGW頃に水量が多いラフティングを楽しみに行きます！

Friendly staff, although the guide did not speak English. The lake is very beautiful! The kayak trip was rather short, not more than hour, with many stops for pictures (we would have liked to kayak a bit more).

The weather was favorable, and we could see the mountains clearly.
We took three hours to cover 3 km, so it was quite a slow pace.
Our guide, Mr. Umebayashi, was excellent.
He made it easy to understand the formation of the Shiretoko Five Lakes and shared interesting stories about the trees.
It was hot in the sunny spots, but when the wind blew, it was refreshing, and we enjoyed a nice forest bath.

天気に恵まれ山がくっきりみれました。
3ｋｍを3時間ですので、かなりゆっくりペースです。
ガイドの梅林さんがとてもよかったです。
知床5湖の成り立ち、木の話など聞きやすかったです。
日が当たる場所は暑かったですが、風が吹くとさわやかで、いい森林浴ができました。

Although August is a poor time for rafting in Hokkaido as the water level is low and the it's so hot with extreme UV rays, the whole experience has been enjoyable and the guide, from Nepal, spoke great English and had great energy.

The whole activity can be enjoyed from young child to elderly as it's not very strenuous but is still alot of fun for beginner rafters involving alot of wetness and fun.

Recommends to bring a change of clothing when you get out of the water.

The morning of midsummer at Lake Shikotsu was sparkling and very beautiful. I was lucky to see the Chitose plum blossom algae as well. You do get a bit wet from the water, but I highly recommend it.

真夏の朝の支笏湖はキラキラとして、とても綺麗でした。千歳梅花藻も見ることが出来てラッキーでした。まあまあ水はかかって濡れますが、おススメです。

The blue cave I saw on the early morning boat with no other people was very mysterious and beautiful, leaving a strong impression on me. The captain's cheerful guidance was also very charming and enjoyable, allowing me to fully enjoy the cruise with peace of mind. Thank you!

人の入っていない早朝便でみた青の洞窟は、とても神秘的で美しく感銘を受けました。船長さんの愉快な案内もとてもチャーミングで楽しくまた、安心してクルーズを満喫できました。
ありがとうございました！