WiFi Router Rental with Easy Airport Pick-up or Hotel Delivery in Tokyo reviews, Tokyo tours & activities, fun things to do in Tokyo | VELTRA

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WiFi Router Rental with Easy Airport Pick-up or Hotel Delivery in Tokyo

Overall Rating

4.65 4.65 / 5

Reviews

84 reviews
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Exactly As Expected

Reviewed by: UStraveler, 2019/11/12

Was able to obtain the router with little hassle, easy location for pick up. Had some issues using it on the Shinkansen but was able to log on to the free wifi available on the bullet trains. Would recommend. Much cheaper than other options seen online.

Rating:
Attended as:Couples
Activity Date:2019/10/14
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Good choice

Reviewed by: PSG1, 2019/11/11

Good experience overall with easy pick-up and smooth usage - went to some more remote regions and it worked very well.

Rating:
Attended as:Couples
Activity Date:2019/10/18
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Good connection while in Tokyo!

Reviewed by: Chel-C, 2018/07/20

We rented a router during our stay in Tokyo and it provided decent connectivity. The only thing we didn't realize is the more devices which are connected to the router drains the battery faster. So if you're planning on having multiple devices hooked up to the same router, ensure you have a back-up power source if you plan on being out and about for long periods of time.

Rating:
Attended as:Families
Activity Date:2018/06/28
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Thank you!

Reviewed by: Bosco , 2018/05/05

We didn’t receive the WiFi on time so I email to veltra. They send me another WiFi for free. We ended up three WiFi from original order and extra one.
Thank you for quick support.

Rating:
Attended as:Families with Young Children
Activity Date:2018/04/13
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Great Wifi

Reviewed by: Yoshi, 2017/05/07

This is second time to use pocket WIFI from Veltra.. I really enjoy this service especially in Japan .
My home town in Hokkaido, and mother have no internet, so this pocket wifi is so important for me to keep in touch with family in US. Thanks to Veltra :-)

  • Great views of cherry blossom in Tokyo !

Rating:
Attended as:Solo Travelers
Activity Date:2017/04/01
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Pocket Wiifi

Reviewed by: Nic, 2017/03/15

Pick ups and returns are always confusing as I don't know which counter to go to (Global wifi? Ninja wifi? something else?), especially after the long flights or running late to get on board.
Other than that, pleasant and helpful people at the counter, connections are mostly good (sometimes you have to restart the router or it stops working), and affordable. It's a must traveling in Tokyo!

Rating:
Attended as:Solo Travelers
Activity Date:2017/02/17
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Should be on your packing list to Japan....

Reviewed by: opm, 2016/09/30

Good signal throughout Tokyo except when you are in subway stations. Mailed to hotel and ready for use right after checked in. Save you lot of times finding direction if you are not fluent in Japanese. My party had 2 iphones signed into the mobile wifi. The power lasted around 6-8 hrs depending on usage. Easy return, just drop off at Haneda International Terminal on the 2nd Floor. Will definitely rent again if going to Japan in the near future.

Rating:
Attended as:Couples
Activity Date:2016/09/19
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Service was good, but the WiFi dies so quickly...

Reviewed by: C.S., 2016/03/24

My trip was scheduled at the very last minute for my business, and I requested this device right away. But it took a few days for them to process my request, and I had to go without it for the first 2.5 days. It finally arrived on my 3rd day of this trip in the afternoon.

The device worked well, but it dies so quickly. After it was fully charged, it can work about 4, 5 hours depending on how much you use it. I felt like that was too short. I own a pocket WiFi (hot spot) in the U.S., and that lasts all day. So I was really disappointed about it.

The return process at the airport was very simple and easy. I appreciate that because I had a lot stuff to carry with me.

I would say this plan was good overall because of the price. I paid about $60 for 10 days, and it was cheaper than other options I had.

Rating:
Attended as:Solo Travelers
Activity Date:2016/02/28
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great wifi rental deal

Reviewed by: AWAT, 2016/01/10

This is the second time we used this rental service, & altho we encountered some hiccups on our 1st time, everyone was so gracious & helpful in trying to resolve the situation that we ordered again. Plus, it really is a good deal compared to other services. This time around, there were no problems except for some due to Japan's spotty wifi service & not this rental - you will encounter some areas that are difficult to get wifi, but this will likely happen with any mobile wifi. We will likely order this again on our next trip to Japan.

Rating:
Attended as:Families
Activity Date:2015/12/16
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Very convenient

Reviewed by: Tokyolover, 2016/01/10

Shipped it to me on time and easy to ship it back.
The price can be lower.

Rating:
Attended as:Solo Travelers
Activity Date:2015/12/17
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EXCELLENT POCKET WIFI THAT GETS ME CONNECTED TO INTERNET EVERYWERE AND ANYTIME

Reviewed by: JOE015, 2015/10/22

I can't wait to write this review. The pocket wifi is amazing work of technology. It is so simple and yet powerful stuff. I am a wonder to myself and to get connected to Internet everywhere I go within the city. I don't have to rush back to my hotel for anything ( especially alongside my power bank). Once I hit the road, the hotel people never see my back until close to midnight. Yet, this pocket wifi never looses its power. Thank you and thank you. It makes my holiday a memorable one.

I highly recommend this Pocket wifi to anyone that want to have a fun filled holiday .

Unfortunately after my above review, my bag was stolen and this pocket wifi was one of the items lost. The company charged me ¥31000 for the lost router! Please keep the router securely at all times.

Rating:
Attended as:Solo Travelers
Activity Date:2015/10/16
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Very useful device when traveling in Japan

Reviewed by: Yna Cuartero, 2015/09/20

We rented Veltra's pocket wifi for 7 days. we asked that it be dropped off in our hotel. however, upon arriving in the hotel, we were informed by the front desk person that it has not arrived yet (that was around 11am). I was actually expecting that it will be there when we arrived, so this was quite disappointing for me. however, when our time for our check in has come, the receptionist handed it to me already (around 1pm), so i was happy already.

it was very useful especially when navigating around Japan. it helped us check the right routes to take. it was able to save us when we almost got lost when we accidentally missed our train stop.

We were not able to use the device however for one day because there was no signal. this was in Koyasan. Not a big deal however, because the place was small and we did not need it much for navigation.

The drop off was also very easy - we just left it in a box in their small booth in KIX airport.

Overall, we will still use Veltra when we go back to Japan.

Rating:
Attended as:Couples
Activity Date:2015/08/28
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Very convenient

Reviewed by: Tokyolover, 2015/07/07

WiFi worked great in Japan. It was delivered to my parent's house and return it to nearest postal place. There is no extra charge for delivery. Including returning it.

Reply from activity provider

Thank you for using our service. We hope to see you again soon. :)

Rating:
Attended as:Families with Young Children
Activity Date:2014/12/24
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Reliable and Fast Internet anywhere in Tokyo

Reviewed by: Gus, 2014/04/29

Hassle free pick up from our hotel's lobby.
We stayed connected while touring around Tokyo, even inside the trains. Battery life was amazing that lasts for 1 whole day. Even though Tokyo has lots of free wifi hotspots, it is very handy to bring along your own wifi, it's not so expensive after all. Speeds come up to 30 mbps.
Hassle free return also through any convenience store.

Reply from activity provider

Hello Gus,
Thank you for choosing our service.
We are glad to hear you enjoyed your time in Tokyo.
Thank you for your kindly feedback , we are looking forward to servicing you again.
Best Regards,
Wei

Rating:
Attended as:Families with Young Children
Activity Date:2014/04/02
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