All Reviews for Sightseeing Tours

I could clearly see the efforts of everyone at ANA to ensure aviation safety. The realism during the entrance to the observation facility really gave a sense of being on a plane, which was very nice. Thank you!

航空の安全を守るためのANAの皆さんの努力の様子がよくわかりました。見学施設入場の際のリアリティさも飛行機に乗る感じが出てとてもよかったです。ありがとうございます。

I might be repeating what was said in the survey, but when I was told by the current flight attendants that my comments were wonderful, I was very happy. Being able to see the emergency evacuation training in person was a valuable experience.

In the context of prioritizing safety, I was deeply impressed by a certain employee's work, which was described as "thoughtfulness," in a program aired by NHK at the end of last year featuring 100 cameras. I was able to gain a deeper understanding of that meaning while observing and receiving explanations.

I have participated several times, and what I gained from the tours has been very helpful in boosting my motivation at work each time. I look forward to visiting again next time.

アンケートと重複するかもしれないが、
案内役の現役CAさんからいつも素晴らしい
コメントありがとうごさいますと言われた時は、
とても嬉しかった。
実際に緊急脱出の訓練を見れたのは
貴重な体験になった。
安全の取り組みが第一という中に、
以前年末NHKで放送された100カメの
中で、ある社員の仕事は思いやりと
言う言葉にとても感銘を受け、
見学しながら説明をしてもらい、
改めてその意味を深く理解する
事ができてよかった。
何度か参加させてもらっているが、
見学で得た事が毎回仕事のモチベーションを
高めるのにとても役にたっている。
今度、またお邪魔させてもらいます。

The content was easy to understand and full of emotional moments. The facilities have been updated, and I was able to observe the training scenes, which made me feel reassured about using the service and boarding. The guides provided clear explanations and had a friendly demeanor, which was very nice. I would definitely like to participate again if the opportunity arises.

内容が判りやすく、感動の連続でした。
施設も新しくなり、研修風景も見学でき内容もこんなこともやっていると
判り安心して利用でき、搭乗出来ます、
案内の方が判りやすい説明で親近感のある方で大変良かったです
また機会があれば是非参加したいです。

I'm in the tour guide business in Hawaii, and I thought my tour guide Steven did a very good job. He spoke in English and in Chinese, which I thought was awesome! It was a very long day, but well worth it. I will use some of the actions that Steven did during my tour when I get back to work. Please tell Steven that I said thank you for a great day. The Mt. Fuji cake was delicious; get the hot drink in the can and use it to try to keep warm.

I’m in the tour guide business in Hawaii and I thought my tour guide Steven did a very good job. He spoke in English and in Chinese which I thought was awesome! It was a very long day, but well worth it. I will use some of the actions that Steven did during my tour, when I get back to work. Please tell Steven that I said thank you for a great day. The Mt. Fuji cake was delicious，get the hot drink in the can and use it for trying to keep warm.

I understood ANA's safety initiatives very well. I was grateful that the current flight attendants guided us with smiles. ANA is a great company.

ANAさんの安全取り組みが良くわかりました。
現職のCAさんが笑顔で案内して頂いて、有難かったです。ANAさんて良い会社だ。

We had a wonderful time spending the entire day with Makoto. He is very knowledgeable, has a good attitude, and is a very respectful person! I am very happy I had Makoto as a tour guide! He always had a smile on his face, which set the tone from the very first moment we saw him!!!!!

We had a wonderful spending the entire day with Makoto. Very knowledgeable, good attitude, very respectful person! I am very happy I had Makoto as a Tour Guide! Always had a smile on his face, which set the tone at the very first moment we saw him!!!!!

I made a mistake with the train transfer and ended up being 5 minutes late. They kindly suggested that I join the next session in 15 minutes, and I was able to participate without any issues. I was very grateful for that. The explanations were clear, and they even provided quizzes. I'm glad I was able to visit places that I wouldn't have been able to see without joining the tour.

電車の乗り継ぎを間違え、5分遅刻してしまいました。
15分後の回での参加を提案してくださり、無事に参加することができました。
とてもありがたかったです。
説明がわかりやすく、クイズなども出してくださいました。
ツアーに参加しなければ、見ることができない場所の見学ができて良かったです。

I really appreciate the emphasis on safety. It was great to see the behind-the-scenes aspects that are usually not visible. The staff members in charge were very kind and attentive.

安全性に対して、すごく重視していること、
日頃見れない裏側が見えて良かった。
担当のスタッフのみなさんは、すごく、親切、丁寧だった。

I had been curious about this for a long time, and this was my first time riding.

Positive points:
The weather was great, making it comfortable, and the scenery was beautiful.
The guide was very attentive.
Since it was a relatively empty trip, they changed all reserved seats to free seating.

Other:
With the free seating, passengers were able to choose their own seats and spread out happily, but a couple moved to the front seats after the bus departed.
I would have preferred if seat changes during the driving portion of the tour were not allowed (there are safety concerns, and there was no specific warning about this).
After moving, they kept taking selfies, constantly worrying about being in the frame.
It was unfortunate that the bad manners of the couple who moved to the front seats blocked my view, especially since it had been so comfortable before.

I was very pleased with the consideration of having free seating, so it would have been appreciated if there had been an announcement to discourage moving after the tour started.

I think the bus experience was very enjoyable. Thank you.

ずっと気になっていて今回初めて乗車しました。

よかった点
天気に恵まれて快適にすごせ、景色もよかった
ガイドさんも丁寧だった
比較的空いている回だったので、指定席を全席フリーに変更してくださった


その他
フリー席になって乗客も各々好きな座席を確保し、散らばってよろこんでいたものの、バス出発後に、前の席に移動してきたカップルがいた。
ツアーが始まってからの運転走行中の座席移動はやめていただきたかった(そもそも安全面で疑問ですが、特に注意もなかった)
移動後はずっと自撮りをされていて、こちらが画面に映り込むのを終始気にする始末
せっかく快適だったのに途中から移動してきた前席のマナーが悪く、視界が遮られて残念だった

フリー席にしてくださる配慮はとても嬉しかったので、ツアー開始後の移動はやめるようアナウンスをいれていただけるとありがたかったです

バスはとても楽しいものだったと思います。
ありがとうございました。

The time allocation for sightseeing was rushed. There wasn't enough information provided regarding lunch. After having a meal at Oshino Hakkai, there was hardly any time left for sightseeing.

観光する時間配分が慌ただしい。
昼食に関する情報案内が足りなかった。
忍野八海で食事をしたら観光する時間がほとんどなかった。

I was able to tour the training facilities and truly felt that the safety of aircraft is supported by many people. Additionally, the guide was very accommodating and had a wealth of knowledge, answering various questions accurately.

研修設備を見学出来て、多くの人達によって航空機の安全が支えられているのが実感できました。またガイドの方の対応も非常に良く、且つ知識も豊富でいろいろな質問にも的確に答えられていました。

ANA's super popular tour! It fills up quickly, so I made a reservation a month in advance and was really looking forward to it! The content exceeded my expectations. I was especially impressed that I could see the actual training scenes of the cabin crew and pilots from a distance. It was truly amazing and very engaging!

I was moved by the training scenes that I normally wouldn't get to see in everyday life! The tour guide was also an active cabin crew member, and everything about their attitude, movements, and speaking style was perfect!

This tour for 2000 yen is incredibly generous! Laughing aside, the content was more than sufficient! The only tour that left me wanting to repeat it again was this ANA tour! If I have the chance, I will definitely do it again! I love ANA!

ANAの超人気ツアー！すぐ満席になるので、
1ヶ月前から予約し楽しみにしてました！
期待以上の内容、ANAの世界観で特に実際のCAやパイロットの訓練風景も遠くから観ることができまして、いやーすごい見応えがあった！
普段の日常ではお目にできない訓練風景に感動！
引率ナレーターの方も現役のCAの方で、態度や動き、話し方もろもろ全て完璧でした！！
このツアーで2000円は親切すぎ！笑
のわりには内容が十分過ぎる！！
見学ツアーでまたリピートしたいって感動したのはANAのこのツアーだけです！
また機会があればリピートします！！
ANA大好き！

I've experienced Tokyo sightseeing several times, but seeing Tokyo from the high vantage point of the Sky Bus was something else. The detailed explanations from the guide at key points made it even more enjoyable.

東京観光は何度の経験しているけど、あのスカイバスの高い目線で見る東京は別物でした。またガイドさんの要所要所での詳しい解説があってより一層楽しい一時になりました。

Since it was my first time making a reservation online, I was a bit anxious about how it would turn out, but the guide, Kousei, was very good at Japanese and explained everything clearly, making it a lot of fun (*´∀｀*🎶). There were people from various countries, and even though I was in Japan, it felt like I was abroad, which was enjoyable 🙆. I highly recommend it because you can see Mount Fuji from various angles 🗻.

初めてネットで予約したので、どの様になるか不安でしたが、ガイドのkouseiさんは日本語も上手な方で分かりやすくとても楽しかったです(*´∀｀*🎶)
色んな国の方も来ていて、日本に居てますが海外に来てるみたいで楽しかったです🙆
色んな角度の富士山を見れるのでおすすめです🗻

I was able to participate at just the right time since it was held on a holiday.

A current flight attendant served as the guide, and I was able to see related aspects of the event.

There was also a souvenir corner, which had some modern items, but the selection was limited.

祝日に開催してくれてるのが
タイミング良く参加できました。

現役のCAさんが案内役で案内して
下さり、関連してる様子など拝見
出来ました。

お土産コーナーもあり、現代品とか
ありましたが品数は少なかったです。

I went on a sightseeing tour in Tokyo with friends for the first time during the Golden Week event, riding on an open deck. It was quite thrilling to see the Rainbow Bridge and Kachidoki Bridge from below while being in the city. I never imagined I would be driving on the highway with the top down; it felt unbelievable! The day after Children's Day, there were carp streamers and sanma streamers at Tokyo Tower. I was impressed by the guide's skillful explanations, and before I knew it, the tour was over. I would like to participate again in a different season. Thank you for your hospitality.

GWのイベントで友人と初めてオープンデッキでと都内観光しました。都内にいながら下から見るレインボーブリッジやかちどき橋はなかなかスリル満点でした。
高速道路をオープンで走るなんて考えてもみなかったからウソでしょ?って感じでした。
こどもの日の次の日で東京タワーには鯉のぼりとサンマのぼりがありました。
ガイドさんの巧みな説明に感心しながらあっという間に終わってしまいました。
今度は季節を変えて参加したいと思っています。
お世話になりました。

I participated in the May holiday break. There were many families in the same group. I think the panel exhibits are designed with families in mind, but I believe the content is satisfying enough for adults as well. I think it would be great to set up a "long, in-depth viewing course," even if it meant doubling the price.

5月連休に参加しました。同じ組は家族連れが多かったです。
パネル展示は家族連れを意識していると思いますが、中身は大人でも十分に満足できる内容だと思います。
料金が倍になってもよいので「長時間じっくり見学コース」を設定してはどうかと思います。

I had wanted to go for a long time, but I couldn't make a reservation until now, so I finally got to participate. I took the monorail to get there, and I got a bit lost, but I arrived safely. I wish I could have bought a drink near the entrance.

以前から行きたかったけど予約が取れなくてやっと参加できました。モノレールで移動したのでちょっと迷ってしまいましたが無事に到着。入口当たりで飲み物と買えたらよかったな〜

There was a lot of traffic, and the driver had a tough time, but the tour guide was kind, and it was great with a small group. Of course, the weather was nice, and Mount Fuji was amazing.

渋滞ばかりで、運転手さんは大変やったけど、添乗員さんは親切で、少人数で大変よかったです。もちろん天気が良くて富士山は最高でした。

The staff provided detailed explanations about the duties of each position and the various training areas. The female staff member actively checked to see if there was anything I didn't understand.

スタッフは各ポジションの仕事内容やそれぞれの訓練エリアについて詳しく説明してくれました。女性スタッフは私がわからないところがないか積極的に気にかけてくれました。

I participated in a day trip to Mount Fuji on April 29th. I felt it was great to be able to efficiently sightsee within a limited time. My wife and I were the only Japanese participants, but our conductor, Mr. Zhang Yu, was always polite and provided clear explanations, for which I am grateful. I wish you continued success in the future.

４月29日の富士山日帰り旅行に参加いたしました。
限られた時間で効率良く観光でき、参加して良かったと思いました。
日本人は私共夫婦二人だけでしたが、コンダクターの張宇さんには、終始丁寧に
解りやすく対応頂き、感謝しております。
今後とも、より一層のご活躍祈念いたします。

The person who attended to us was a flight attendant, and this time there were two observers, including myself. The other observer was someone aspiring to become a flight attendant with ANA. They informed me in advance and guided us from that person's perspective, which was very heartwarming. It was quite impressive to see how their eyes sparkled with excitement.

アテンドして頂いた方が客室乗務員の方でして、今回は私を含めて2人の見学者でして、もう1人の見学者はANAの客室乗務員を目指しておられる方で、私に断りをいれて、その方の目線に立って案内され、とても微笑ましく、その方は目を輝かしておられたのがとても印象的でした。

I was able to visit the facility where the ANA Group conducts training, and I witnessed the training in action. It made me realize the daily efforts they put in for safe and stable transportation.

ANAグループの皆さまが実際に研修する施設を見学できるとあって、実際に研修しているのを目の当たりにすることができました。
日々の安全安定輸送の為に日々努力されているのだなと思いました。

It felt like an overseas trip since everyone except for my spouse and me were foreigners, which was refreshing. The tour guide's service was the best I've ever experienced. Although the tour itself had a bit less time at each location, we enjoyed it thoroughly.

私達夫婦以外全て外国人、まるで海外旅行の様で新鮮でした。
添乗員さんの方の対応過去1番良かったです。
ツアー自体は各所時間少なめでしたが十分楽しめました。

I visited the training facility and observed from above. The flight attendant explained everything to us. It was very interesting and enjoyable to learn about the behind-the-scenes efforts and the important training that the staff, whom we usually see at the airport, undergo for safety. Even though I'm in my 50s, I felt excited. What was once just a means of transportation has become something special that I appreciate while flying. I'm glad I went. I highly recommend it.

訓練施設を、上から見学しました。CAさんが説明してくださいました。普段、空港で見ているスタッフの方々が、安全のためにどのようなことを大切にし訓練しているかなど、裏の努力を知ることができ、とても興味深く楽しかったです。50代ですがワクワクしました。ただの移動手段だった飛行機が、感謝しながら乗る特別なものになりました。行って良かったです。おすすめです。

I was able to see the training facility of ANA, and my grandchild was so excited, saying that they want to come with the whole family next time. I'm really glad we came.

ANAの訓練する施設を見る事ができて孫もワクワクして今度は家族みんなで来たいと言ってたのが本当に来てよかったんだなぁと思いました

It's just watching a low-quality synthetic screen on the TV in the car. The content isn't interesting either. I feel nauseous from seeing the real streets through the screen. On top of that, it encountered an error and had to restart the system. I felt like I missed out on the parts that were skipped due to the error.

車の中で質の悪い合成画面をテレビで見るだけ。内容も面白くない。現実の街並みを画面を通して見ることで酔う。おまけに途中でエラーになり、システム再起動。エラーで通り過ぎた部分は飛ばされたので、損した気分。

Thank you for your help. I enjoyed my grandson's spring break. However, I think it would have been even better if we could have gotten closer to experience the size of the airplane and such.

お世話になりました。孫の春休みで楽しめました。しかし　もう少し近くに行って飛行機の大きさ等が体験できたら　もっと良かったのではと思いました。

I was guided by Kousei. He is fluent in Japanese, so I had nothing to worry about. In advance, he sent me an email with not only the meeting time and place but also the bus number we would be taking that day and a photo of the flag as a landmark, which made it easy for me to head to the meeting spot. We were the only Japanese people, but I really appreciated that he provided the guidance in English first and then in Japanese. If I have another opportunity, I would love to join him on another tour.

We were able to see Mount Fuji beautifully without any clouds. The black eggs at Owakudani were delicious and had a mild flavor. It was a bit disappointing that Oshino Hakkai had become too commercialized.

Kouseiさんにガイドしていただきました。日本語も堪能で何も心配することはありませんでした。事前にEmailで、集合時間や集合場所はもとより、当日乗車するバスのナンバーや、目印となる旗の写真も送っていただいて安心して集合場所へ向かうことができました。日本人は私たちだけでしたが、英語でガイドのあと、日本語でもしていただきとても感謝です。また機会がありましたら、他のツアーでご一緒させていただきたいです。
富士山は雲がかかることなくきれいに観ることができました。大涌谷の黒たまご、味がまろやかで美味しかったです。忍野八海は観光地化されてしまって少し残念でした。

It was fun to have an active flight attendant explain things to us and answer our questions politely. We also got to take a commemorative photo together.

現役のCAさんが説明していただき、また質問にも丁寧に回答していただき楽しかったです。
一緒に記念撮影もしていただきました。