All Reviews for Sightseeing Tours

Compared to the "Blue Hangar Tour," which is quite difficult to book, this one is much easier to participate in. I was able to observe the staff from various departments who support safe operations as they trained just like in a real situation, and I gained information that could be useful in my own workplace.

なかなか予約が取れない｢Blue Hangar Tour｣に比べると、こちらはかなり簡単に参加できます。
安全運航を支える各部門スタッフが本番さながらに訓練を受ける様子を間近で見学しながら、自分の職場でも参考になるような情報を得ることができました。

First, there was extremely little information about the history and description of Kamakura. There was only a brief explanation at the beginning of the tour, and after that, it was more of an introduction to the locations rather than providing any substantial historical context. They should definitely add more background about each place.

At each location, there wasn't enough time to really see everything, and we felt rushed the whole time, which made it hard to enjoy. It was also inconvenient that we couldn't eat or drink on the bus.

Michael was pleasant and nice.

まず鎌倉の歴史や説明が極端に少なかった。
ツアーの初めに少し説明があっただけで、後は簡単な最低限の説明と言うより、その場所の紹介だけ。
もっとそれぞれの歴史などの背景を加えるべき。

それぞれ行った場所でも充分に見る時間がなく、ずっと急いで周り、楽しめなかった。
バスの中で飲み食いできなかったのも不便。

マイケルは感じが良かったしナイスだった。

It was a very valuable experience to be able to observe the current staff members undergoing training. The staff member who guided us was also a flight attendant, and I had a lot of fun hearing various stories from them.

実際に現役の職員の方々が訓練されている様子を見学することができて、とても貴重な体験でした。ご案内してくださる職員の方もフライトアテンダントの方で、いろいろなお話を聞くことができて、とても楽しかったです。

I thoroughly enjoyed the time trip. The driver's service was also excellent. Traveling from Tokyo Station to Asakusa can be quite challenging with transfers, so this was convenient and fun 🎶 I highly recommend it!

タイムトリップ満喫できました。
ドライバーさんの対応も非常に良かった。
東京駅から浅草まで行くのは乗り換えとか大変なので、便利かつ楽しい🎶
オススメです

I'm glad I was able to see how people involved with airplanes are trained and educated in their environment within the 70-minute timeframe.

70分という時間の中で飛行機に係る人達がどういう環境で訓練、教育を受けておられるのか実際に見れて良かったです。

My friend, who is a university student aspiring to be a teacher, said that they want to provide such educational opportunities to others as well. I believe that having practical opportunities like this before working as a teacher would have a positive effect on the students being taught. I was simply happy that the trainees waved and welcomed the visitors.

一緒に行った、教師志望の大学生を教えている友達曰く
彼らにもこのような教育機会を与えたいとのこと。
教師として働く前にこのような実践的な機会があれば、教えられる側にも良い効果があると思う。
私は単純に訓練生が見学者に手を振って歓迎してくれたのが嬉しかった。

It was great to see the behind-the-scenes operations of a passenger aircraft, something that is usually not visible. It provides a different experience compared to visiting a hangar.

通常であれば見られない、旅客機を運航する裏側が見られて良かった。格納庫の見学とはまた違った経験が得られる。

Everyone else was a foreign tourist, but the male guide from Nepal spoke English and Japanese very well with a smile, and I had a great time. This is the most popular tour to see Mount Fuji, which represents Japan, from various angles, so there were a lot of people everywhere we went.

自分以外は外国人観光客でしたが、ネパール人ガイドの男性が英語も日本語も笑顔で上手に親切に話してくださりとても楽しめました。日本を代表する富士山を色んな角度から観光する一番人気のツアーなので行く先々めちゃくちゃ人が多かったです。

I dropped off my luggage at the locker (which has a three-letter code like at the airport) and started my tour feeling light. The check-in process began, and the person who guided us was a pilot trainee. They were kind and explained everything in a way that was easy to understand.

At that moment, they were conducting training for ground staff and pilots. I was disappointed that the time at the final experience booth was short; I wanted to take more photos.

ロッカー(空港のスリーレターになっている)に荷物を預け身軽になって見学スタート。チェックインから始まり案内してくれた方はパイロットの訓練生。親切、丁寧に説明してくださりわかりやすかった。
ちょうどグラウンドスタッフとパイロットの訓練をやってました。
最後の体験ブースの時間が短かったのが残念でした。もっと写真を撮りたかったです。

Current employees guide you through the facilities and training. This time, it was the ground staff who showed us around. The explanations were very clear, and it was a fun and meaningful experience. I learned about the challenges faced by the ground handling staff and maintenance crew, which I wouldn't have understood just by flying on a plane. Next time I visit the airport or watch live footage from the airport, I want to pay attention to the work of the ground handling staff. My enjoyment of the time spent at the airport has increased. Thank you very much.

現役の社員の方が施設や訓練の様子を案内してくださいます。今回はグランドスタッフさんが案内してくれました。説明がとてもわかりやすく楽しい有意義な体験ができました。飛行機に乗っただけでは分からなかったグランドハンドリングさんや整備の方々のお仕事の大変さがわかりました。今度空港に行った時や空港のライブ映像を見たときにはグランドハンドリングさんのお仕事の様子を注目したいなと思います。空港で過ごす時間の楽しみが増えました。ありがとうございました。

Since it was a Saturday tour, my family was able to participate. We had a great time watching the training of the new ground staff at the counter and the water evacuation training for the cabin crew. The guide mentioned that even staff members rarely get to see the water training, so we felt very lucky. It was interesting to learn that 70% of the training for the glamorous cabin crew is focused on safety operations, which made me realize that safe flights are made possible thanks to each and every one of them. The pilots who finished their training in the flight simulator also waved to us in a friendly manner.

土曜日の見学ツアーだったので家族で参加できました。
新人グランドスタッフさんのカウンターでの訓練の様子や、客室乗務員さんの水上脱出訓練を見ることができとても楽しかったです。説明員の方がおっしゃってましたが、水上訓練はスタッフでもなかなか見る機会がないとのことで、とてもラッキーでした。華やかに見える客室乗務員さんの訓練の７０％は安全業務だということで、改めて安全なフライトは皆さん一人一人のお陰で成り立っているのだと実感できました。フライトシュミレータから訓練を終えたパイロットさんも気さくに手を振ってくださいました。

I needed a cane to walk due to my mobility issues, but for the stair area, an elevator was arranged, and explanations were also prepared separately for everyone. As a result, I was able to take my time and explore various places while listening to the explanations.

私は足が不自由なため、歩くのに杖が必要でしたが、階段エリアについては、エレベーター手配していだき、また説明ほ皆さんと別にご準備していただけました
そのため、ゆっくりと、いろいろな場所をゆっくり説明聞きながらまわることができました

I saw a facility for evacuation drills when an airplane lands in the sea. It's important to train for everything that could possibly happen so that we can respond without panic when it occurs.

海に飛行機が着陸した時の避難訓練の施設を見ました。あり得ることは全て訓練しておくことで、発生した時に慌てずに対応出来るようにしておくことが重要ですね。

It was my first time participating. I was able to enter the facility 20 minutes early, checked in with my reservation form, and waited in the lobby while looking around until the start time.

When it was time, I was guided in, and the tour began.

A pilot trainee was the one who guided us.

初めての参加でした。
20分前に施設に入る事ができ、予約表と共に受付し開始までロビーで色々見ながら待ってました。

時間になり案内されツアー開始しました。

パイロット訓練生の方が案内してくれました。

I felt that each of the 15 people was different. Technical terms came up, and the conversation moved on without explanation, leaving me confused about the meaning of the subject at the end. I still couldn't understand it.

15名それぞれだなと感じた。専門用語がでてきてそのまま話が進んでしまい最後に主語の意味がわからす戸惑ったが、やはり理解ができなかった。

Compared to the hanger tour, there are some somewhat harsh comments like "plain" and "you can't see real airplanes," but I think this tour, which allows you to see the actual training facility, is valuable.

When I saw the cabin crew and maintenance staff seriously undergoing training as part of their jobs, I was reminded that even on the flights I casually board, there are so many people working behind the scenes to make it happen.

The guides come from various backgrounds, such as cabin crew and ground staff, and they take turns leading the tours. They not only have their own experiences but also possess extensive knowledge about the facility and ANA as a whole, answering visitors' detailed questions accurately. It was a significant gain to resolve some of my long-standing questions, in addition to appreciating the facility itself.

　ハンガー見学に比べると、「地味」「本物の飛行機を見られない」など少々厳しいコメントもありますが、訓練施設の実物を見学出来る本ツアーは貴重だと思います。
　CAさん、整備士さんが、業務として真剣に研修を受けられている姿を拝見すると、自身が何気なく搭乗する便でも、こんなに色々な方々のお仕事があっての運行だと、改めて思いを致しました。
　ガイドさんは、CAさん、グランドスタッフさんなど、色々バックボーンを持たれる方が、その時々にコースを担当されるとのことです。しかし、ご自身のご経験以外にも、広く本施設やANA全体への知識をお持ちで、見学者の細かな質問にも適格に答えて下さいました。施設も然ることながら、以前からの疑問を解決出来たのが大きな収穫でした。

Thanks! Great trip with great people & many impressions!

It was a tour for foreigners, but everyone was punctual for the meeting time, and the bus was not noisy. There were two Japanese guides who were very considerate, making it an enjoyable bus tour. Thank you very much. The driver was also very skilled and drove safely.

外人向けのツワーでしたが、集合時間も皆さんよく守られ車内もやかましくはなかった　ガイドさん日本人は私たち二人でしたが気を遣ってくださり楽しいバスツアーでした　ありがとうございました　ドライバーの方も非常に上手で安全運転でした

My son really wants to become an airport mechanic or crew member, so we came to see the actual training process. They kindly answered all of our detailed questions. They even researched things we didn't understand on the spot. I felt the depth of their knowledge and the amazing teamwork within the company.

息子が空港の整備士か乗務員にどうしてもなりたいと言ったため。実際の研修模様を見せにきました。細かな質問も気さく答えてくださいました。その場で分からないことも調べてくださり。知識の深さや社内連携の凄さを感じました

It was fun and exciting, definitely worth the money.

I could clearly see the efforts of everyone at ANA to ensure aviation safety. The realism during the entrance to the observation facility really gave a sense of being on a plane, which was very nice. Thank you!

航空の安全を守るためのANAの皆さんの努力の様子がよくわかりました。見学施設入場の際のリアリティさも飛行機に乗る感じが出てとてもよかったです。ありがとうございます。

I might be repeating what was said in the survey, but when I was told by the current flight attendants that my comments were wonderful, I was very happy. Being able to see the emergency evacuation training in person was a valuable experience.

In the context of prioritizing safety, I was deeply impressed by a certain employee's work, which was described as "thoughtfulness," in a program aired by NHK at the end of last year featuring 100 cameras. I was able to gain a deeper understanding of that meaning while observing and receiving explanations.

I have participated several times, and what I gained from the tours has been very helpful in boosting my motivation at work each time. I look forward to visiting again next time.

アンケートと重複するかもしれないが、
案内役の現役CAさんからいつも素晴らしい
コメントありがとうごさいますと言われた時は、
とても嬉しかった。
実際に緊急脱出の訓練を見れたのは
貴重な体験になった。
安全の取り組みが第一という中に、
以前年末NHKで放送された100カメの
中で、ある社員の仕事は思いやりと
言う言葉にとても感銘を受け、
見学しながら説明をしてもらい、
改めてその意味を深く理解する
事ができてよかった。
何度か参加させてもらっているが、
見学で得た事が毎回仕事のモチベーションを
高めるのにとても役にたっている。
今度、またお邪魔させてもらいます。

The content was easy to understand and full of emotional moments. The facilities have been updated, and I was able to observe the training scenes, which made me feel reassured about using the service and boarding. The guides provided clear explanations and had a friendly demeanor, which was very nice. I would definitely like to participate again if the opportunity arises.

内容が判りやすく、感動の連続でした。
施設も新しくなり、研修風景も見学でき内容もこんなこともやっていると
判り安心して利用でき、搭乗出来ます、
案内の方が判りやすい説明で親近感のある方で大変良かったです
また機会があれば是非参加したいです。

I'm in the tour guide business in Hawaii, and I thought my tour guide Steven did a very good job. He spoke in English and in Chinese, which I thought was awesome! It was a very long day, but well worth it. I will use some of the actions that Steven did during my tour when I get back to work. Please tell Steven that I said thank you for a great day. The Mt. Fuji cake was delicious; get the hot drink in the can and use it to try to keep warm.

I’m in the tour guide business in Hawaii and I thought my tour guide Steven did a very good job. He spoke in English and in Chinese which I thought was awesome! It was a very long day, but well worth it. I will use some of the actions that Steven did during my tour, when I get back to work. Please tell Steven that I said thank you for a great day. The Mt. Fuji cake was delicious，get the hot drink in the can and use it for trying to keep warm.

I understood ANA's safety initiatives very well. I was grateful that the current flight attendants guided us with smiles. ANA is a great company.

ANAさんの安全取り組みが良くわかりました。
現職のCAさんが笑顔で案内して頂いて、有難かったです。ANAさんて良い会社だ。

We had a wonderful time spending the entire day with Makoto. He is very knowledgeable, has a good attitude, and is a very respectful person! I am very happy I had Makoto as a tour guide! He always had a smile on his face, which set the tone from the very first moment we saw him!!!!!

We had a wonderful spending the entire day with Makoto. Very knowledgeable, good attitude, very respectful person! I am very happy I had Makoto as a Tour Guide! Always had a smile on his face, which set the tone at the very first moment we saw him!!!!!

I made a mistake with the train transfer and ended up being 5 minutes late. They kindly suggested that I join the next session in 15 minutes, and I was able to participate without any issues. I was very grateful for that. The explanations were clear, and they even provided quizzes. I'm glad I was able to visit places that I wouldn't have been able to see without joining the tour.

電車の乗り継ぎを間違え、5分遅刻してしまいました。
15分後の回での参加を提案してくださり、無事に参加することができました。
とてもありがたかったです。
説明がわかりやすく、クイズなども出してくださいました。
ツアーに参加しなければ、見ることができない場所の見学ができて良かったです。

I really appreciate the emphasis on safety. It was great to see the behind-the-scenes aspects that are usually not visible. The staff members in charge were very kind and attentive.

安全性に対して、すごく重視していること、
日頃見れない裏側が見えて良かった。
担当のスタッフのみなさんは、すごく、親切、丁寧だった。

I had been curious about this for a long time, and this was my first time riding.

Positive points:
The weather was great, making it comfortable, and the scenery was beautiful.
The guide was very attentive.
Since it was a relatively empty trip, they changed all reserved seats to free seating.

Other:
With the free seating, passengers were able to choose their own seats and spread out happily, but a couple moved to the front seats after the bus departed.
I would have preferred if seat changes during the driving portion of the tour were not allowed (there are safety concerns, and there was no specific warning about this).
After moving, they kept taking selfies, constantly worrying about being in the frame.
It was unfortunate that the bad manners of the couple who moved to the front seats blocked my view, especially since it had been so comfortable before.

I was very pleased with the consideration of having free seating, so it would have been appreciated if there had been an announcement to discourage moving after the tour started.

I think the bus experience was very enjoyable. Thank you.

ずっと気になっていて今回初めて乗車しました。

よかった点
天気に恵まれて快適にすごせ、景色もよかった
ガイドさんも丁寧だった
比較的空いている回だったので、指定席を全席フリーに変更してくださった


その他
フリー席になって乗客も各々好きな座席を確保し、散らばってよろこんでいたものの、バス出発後に、前の席に移動してきたカップルがいた。
ツアーが始まってからの運転走行中の座席移動はやめていただきたかった(そもそも安全面で疑問ですが、特に注意もなかった)
移動後はずっと自撮りをされていて、こちらが画面に映り込むのを終始気にする始末
せっかく快適だったのに途中から移動してきた前席のマナーが悪く、視界が遮られて残念だった

フリー席にしてくださる配慮はとても嬉しかったので、ツアー開始後の移動はやめるようアナウンスをいれていただけるとありがたかったです

バスはとても楽しいものだったと思います。
ありがとうございました。

The time allocation for sightseeing was rushed. There wasn't enough information provided regarding lunch. After having a meal at Oshino Hakkai, there was hardly any time left for sightseeing.

観光する時間配分が慌ただしい。
昼食に関する情報案内が足りなかった。
忍野八海で食事をしたら観光する時間がほとんどなかった。