Reviewed by: Jennie
It was well planned and the places we visited were wonderful. Yusuke san, the guide was helpful and entertaining all the way. The only thing which was upsetting was that some of the visitors from other tour groups who joined in the Lake Kawaguchi Cruise threw their plastic wrappers into the lake for convenience :(
I hope there are stronger measures to stop this littering to help preserve the beautiful lake.
| Rating: | |
|---|---|
| Packages: | Ropeway, Cruise and Western Lunch Plan |
| Attended as: | Families with Young Children |
| Posted on: | 2019/11/25 |
| Activity Date: | 2019/11/21 |
Reviewed by: Raymond Tan
Despite me losing my wallet, I must still compliment the guide Ms Akiko, the bus captain and Mr Zhang a staff from their Osaka back office for trying to help me locate my lost wallet.
The service is simply outstanding. Despite the fact I didn’t recover my wallet, my family and I still really enjoyed the trip. Thank you...
Dear Customer,
Thank you for your review.
We are sorry to hear that you lose your wallet.
We are so honored that you enjoyed your trip and really looking forward to seeing you again in the next time!
Best Regards,
Team LIMON
| Rating: | |
|---|---|
| Packages: | Bus Only Plan |
| Attended as: | Families with Young Children |
| Posted on: | 2019/11/24 |
| Activity Date: | 2019/11/24 |
Reviewed by: Patsy McLaughlin
Ken and Ishi made our day very special. We appreciate their efforts very much and would highly recommend them for their knowledge and professionalism.
Ishi was a most excellent driver in heavy traffic.
Ken answered our questions about the tour sights, as well as many about Japanese culture. He also amused us with a Japanese lesson during the long drive. When weather prevented us from seeing Mt. Fuji, they substituted other sights to compensate. The Hoto restaurant they chose for lunch was also excellent. We could not have had better, more attentive guides.
We give them the highest recommendation.
Dear Patsy,
Thank you very much for your review. We are so glad you enjoyed our tour even in a rainy day. Though we couldn’t blow away clouds from Mt. Fuji with our breath, as you found, the area has many things that attract tourists around the year such as autumn foliage, cherry blossoms, museums, breweries etc. We are looking forward to serving you again.
Best wishes,
Ken
| Rating: | |
|---|---|
| Packages: | 8-10 Hours Port Stay (Fuji Five Lakes & Lake Kawaguchi Course) |
| Attended as: | Families |
| Posted on: | 2019/11/24 |
| Activity Date: | 2019/11/23 |
Reviewed by: Alan
The western lunch package is very nice. Three course meal and you can take photo outside of restaurant.
Dear Customer,
Thank you for your review.
We are so honored that you enjoyed the trip and lunch. We are all starving by only just looking at your picture.
Thank you for your time writing this and your picture!
And we are really looking forward to seeing you again in the next time!
Best Regards,
Team LIMON
| Rating: | |
|---|---|
| Packages: | Ropeway, Cruise and Western Lunch Plan |
| Attended as: | Friends |
| Posted on: | 2019/11/24 |
| Activity Date: | 2019/11/21 |
Reviewed by: Cyrus Van
The tour was very well organized, meeting place and all instructions are clear, receptionists and tour guides spoke very good English. The activities are given enough time to enjoy and appreciate Mt Fuji from the 5th Station to the Ropeway and the Cruise. Lunch buffet was at a hotel near Fuji Q with a wide variety of food.
I read a lot of reviews complaining about not seeing Mt Fuji - it’s not the tour agency’s fault. Luckily it was very sunny and we saw Mt Fuji in all its glory.
Dear customer,
Thank you for your booking.
We are honored to hear that you speak so highly of this tour. It is our pleasure to provide this service for you and thank you again for your time to write this feedback.
Wish you a good day and hope to see you again in the next time.
Sincerely,
Team LIMON
| Rating: | |
|---|---|
| Packages: | Ropeway, Cruise and Lunch Buffet Plan |
| Attended as: | Solo Travelers |
| Posted on: | 2019/11/23 |
| Activity Date: | 2019/11/21 |
Reviewed by: Karoliina
The tour timetables was well organised, views to mt Fuji and cruise on lake Ashi were amazing. We had good weather but on a bad weather the tour would be very poor because the success is depending on the scenery. The food experience at the restaurant was fine but I dont recommend this trip for vegetarians. The tour guides were polite and friendly but gave only the info about timetables and toilets. The english speaking guide could speak so little english that the we didnt get to hear anything about history or details of the area which we had looked forward to. I wouldn't recommend this tour if youre interested about more than just photographic scenery, pork food and shopping.
| Rating: | |
|---|---|
| Packages: | Shinjuku Washington Hotel Check-in |
| Attended as: | Families |
| Posted on: | 2019/11/23 |
| Activity Date: | 2019/11/19 |
Reviewed by: Maria
My family and I had a magical experience of seeing Mt Fuji up close and personal. She was majestic and so kind to have her snow-capped grandeur be visible all throughout the day. Since we went around her to see the crystal clear ponds and awesome waterfalls as well, it made our tour more meaningful.
I think a major ingredient to the great experience is our tour guide, Marie. She was lively, knowledgeable and very entertaining! Thank you, Marie! Thank you also to our bus driver, Mr. Ito-san!
| Rating: | |
|---|---|
| Packages: | Bus Tour Without Lunch |
| Attended as: | Families |
| Posted on: | 2019/11/21 |
| Activity Date: | 2019/11/18 |
Reviewed by: Keren
Great day for the price, lovely tour guides, the boat was a great experience. The buffet bbq lunch was so good, a very unique experience.
| Rating: | |
|---|---|
| Packages: | Shinjuku Washington Hotel Check-in |
| Attended as: | Couples |
| Posted on: | 2019/11/20 |
| Activity Date: | 2019/03/17 |
Reviewed by: Ivy
The tour guide and driver are so nice and friendly, they made sure everyone had a great time. Not to mention the restaurant they took us for lunch has an epic My Fuji view!
Dear Customer,
Thank you for your review.
We are so honored that you enjoyed your trip and really looking forward to seeing you again in the next time!
Best Regards,
Team LIMON
| Rating: | |
|---|---|
| Packages: | Ropeway, Cruise and Western Lunch Plan |
| Attended as: | Solo Travelers |
| Posted on: | 2019/11/20 |
| Activity Date: | 2019/11/18 |
Reviewed by: Ross
The variety throughout the day was great! I thought we saw many unique parts of the are around Mt. Fuji. The bus trip took us through beautiful Japanese hillsides and our driver got us to each destination quickly and safely. Unfortunately, when we stopped at the ropeway, Mt. Fuji was fogged in, but the ride was fun and the view is the lake was fantastic! Maybe check the weather for your destinations before booking. We definitely enjoyed walking around 5th Station and the view of the mountain was fantastic. Our guide had cool little tidbits about each place we went, which helped make our trip personal. When we stopped for lunch, our food was already ready and waiting, making us feel very taken care of. Regarding the variety, we enjoyed seeing the grape farm as well as the winery. They were both a peak inside Japan’s culture!
There are lot a of places to shop for souvenirs so budget wisely if you’re planning on making purchases. There’s a wide variety ranging from trinkets and mugs to sweets and exotic foods. Other than that, enjoy the countryside and the amazing sights.
| Rating: | |
|---|---|
| Packages: | Review Rebate Special / Standard Plan |
| Attended as: | Families |
| Posted on: | 2019/11/18 |
| Activity Date: | 2019/11/09 |
Reviewed by: Bernice
Amazing experience enjoyed everything about the day and the host was super lovely and very informative highly recommend
| Rating: | |
|---|---|
| Packages: | Bus Tour with Ekiben Box Lunch |
| Attended as: | Friends |
| Posted on: | 2019/11/17 |
| Activity Date: | 2019/11/14 |
Reviewed by: Deepali Prabhu
It was a good experience for us visiting Mount Fuji and Hakone. The weather was perfect and we could see Mount Fuji clearly. We started at 7.45 from our hotel but left at only 9.15 from Hamamoutchi bus terminal. A lot of time was spent in picking up guests from each location. By the time we left we faced a lot of traffic. We didn't get enough time at each stop with about 45mins at 5th station, 15 mins cruise and about 30 mins at the Ropeway. So for a total of 90 mins of actual sightseeing we spent about 8.5 hours in bus (including an hour for lunch). Hence I think time management could have been better with only 1 pickup location at leaving Tokyo at 8 to avoid traffic. Hamamoutchi should be completely avoided.
Apart from this, the tour was good. The bus was comfortable. The guide spoke English well and provided a lot of information. There were 2 options for lunch, vegetarian and chicken. The lunch was good and the staff at the restaurant was very friendly. Overall it was a good experience but they could have managed the time better.
| Rating: | |
|---|---|
| Packages: | Return by Bus (Until Dec 27, 2019) |
| Attended as: | Families with Young Children |
| Posted on: | 2019/11/17 |
| Activity Date: | 2019/10/26 |
Reviewed by: John & Nok Stasio
We wished the boat cruise was longer down the river and the viewing at Mt. Fuji station 5 was longer. Restaurant food was really good, again we wished we had about 15 minutes longer to enjoy our meal and view. If the bus left an hour or two earlier from the starting point we would have had more time to enjoy the sites and not be so rushed.
Dear Customer,
Thank you very much for your feedback.
We are so glad that you spent your precious time writing the feedback. Thank you again for you valuable advice about the bus time . We will try our best to reach your satisfaction and hope to see you again next time.
Hope to see you again in a near future.
Best regards,
Team LIMON
| Rating: | |
|---|---|
| Packages: | Ropeway, Cruise and Western Lunch Plan |
| Attended as: | Couples |
| Posted on: | 2019/11/16 |
| Activity Date: | 2019/10/26 |
Reviewed by: Anat Brener
Very good tour guide. beautifull tour. Nikko is very intersting place to visit
| Rating: | |
|---|---|
| Packages: | Nikko Tour with Lunch |
| Attended as: | Couples |
| Posted on: | 2019/11/16 |
| Activity Date: | 2019/11/12 |
Reviewed by: Prabu
Good experience. English speaking guide was informative
Thank you for your review.
It is our pleasure to have you joining this tour. We are so glad that you quite enjoyed your trip. Besides Kyoto, Nara, Kobe we have other routes waiting for you to participant. We believe that you will also have a great time joining other tours.
Thank you again for booking with us.
Hope to see you again in a near future.
Sincerely,
Team LIMON
| Rating: | |
|---|---|
| Packages: | Ropeway, Cruise and Western Lunch Plan |
| Attended as: | Solo Travelers |
| Posted on: | 2019/11/16 |
| Activity Date: | 2019/11/14 |
Reviewed by: Travel_with_G
We traveled with a 2 year old baby and we were not provided with proper informations regarding baby related informations.
Dont take the rope tour we were just chucked in the cart like a sardine and were not able to see anything on the way up and down.
The tour guide were not friendly.
It was a rush at every stop.
The bus journey and bus driver was good.
With all said it was a worth it journey because Mount Fuji is just too beautiful to be missed.
Dear Customer,
Thank you very much for your feedback.
We are so glad that you joined us this time and spent your precious time writing the feedback. Thank you again for you valuable advice. We will try our best to reach your satisfaction and hope to see you again next time.
Hope to see you again in a near future.
Best regards,
Team LIMON
| Rating: | |
|---|---|
| Packages: | Ropeway, Cruise and Western Lunch Plan |
| Attended as: | Families with Young Children |
| Posted on: | 2019/11/16 |
| Activity Date: | 2019/11/08 |
Reviewed by: Ravi
Mt. Fuji tour was fantastic (unfortunately could not go up to the 5th station due to weather). Guide was very nice and very heloful. Mt. Fuji's views were breathtaking, Highly recommend the visitors to go to Mt. Fuji.
| Rating: | |
|---|---|
| Packages: | Bus Tour Without Lunch |
| Attended as: | Families |
| Posted on: | 2019/11/16 |
| Activity Date: | 2019/11/11 |
Reviewed by: Ewa
Very friendly guide and perfectly planned trip for people who want to be taken to all important places. I think i would recommend it to the ones tired with walking for too long :)
Dear customer,
Its our great honor that you enjoy the trip.
Thank you for your precious time to write down this feedback .
Wish you a lovely day and hope to see you soon again in a near future.
Best regards,
Team LIMON
| Rating: | |
|---|---|
| Packages: | Bus Only Plan |
| Attended as: | Friends |
| Posted on: | 2019/11/15 |
| Activity Date: | 2019/11/13 |
Reviewed by: Traveler
I was very satisfied with this tour. Bus was modern and comfortable. Everything was very well organized and the views were spectacular. Highly recommend
Thank you for your joining our tour.
We have tours in Kyoto as well.
If you happened to come to Japan again, we are looking forward to your join again.
LIMON Team
| Rating: | |
|---|---|
| Packages: | Ropeway, Cruise and Western Lunch Plan |
| Attended as: | Solo Travelers |
| Posted on: | 2019/11/14 |
| Activity Date: | 2019/11/12 |
Reviewed by: Deandra
I have doubts about Veltra since there are only a few reviews, I didn't know whether it's trusted or not. My tour was on Sunday and there was no phone number available on Sunday in case I have questions. However, I got an email with instructions and directions to the meeting point, and yes there they are! On-time and clear activity schedule. Recommended!
Thank you for your joining our tour.
We are happy to know you enjoyed the tour with guide.
Please contact to Veltra Customer Center if you have questions or email us to cs_limon@shinkibus.co.jp
We are waiting for your next ride.
LIMON Team
| Rating: | |
|---|---|
| Packages: | Ropeway, Cruise and Western Lunch Plan |
| Attended as: | Friends |
| Posted on: | 2019/11/14 |
| Activity Date: | 2019/11/10 |
Reviewed by: Hayley Buckley
We really enjoyed out tour. Our guide Yuki was very informative and a really nice person. We were lucky enough to see Mount Fuji before it hid behind the clouds. We were unable to go to the 5th station due to snow and icy roads, so we went to the world heritage centre instead. Yuki pointed out various interesting places throughout the day. Shiraito Falls were amazing to see, as was Oshino Hakkai and the shrine. The weather wasn't always on our side but it didn't ruin the day in the slightest. If you're staying in Tokyo it's a great way to escape the hustle and bustle of the city scene.
| Rating: | |
|---|---|
| Packages: | Bus Tour Without Lunch |
| Attended as: | Families |
| Posted on: | 2019/11/13 |
| Activity Date: | 2019/11/11 |
Reviewed by: Marie
The tour was very interesting. The guide was knowledgeable and spoke good English
| Rating: | |
|---|---|
| Packages: | 【Until December】Tokyo Morning Tour |
| Attended as: | Couples |
| Posted on: | 2019/11/13 |
| Activity Date: | 2019/11/10 |
Reviewed by: Mary
The most interactive tour I’ve ever been to. Learnt so much about Japan. Quite an enjoyable experience.
| Rating: | |
|---|---|
| Packages: | Bus Tour Without Lunch |
| Attended as: | Families |
| Posted on: | 2019/11/12 |
| Activity Date: | 2019/11/09 |
Reviewed by: Wei
The trip was absolutely amazing!
First off the bus that is provided is very comfortable. It is very clean and a smooth ride.
Our guide, Yusuke, was very kind and informative. Constantly pointing out landmarks and giving tidbits as we were riding towards Mount Fuji. His English is good, so feel free to ask questions!
The first part of the trip, they took us very close to the summit of the mountain. It was an amazing view. The day we went, it was very clear to see Fuji. Gorgeous!
Afterwards we were brought to a French restaurant. The food was good. I'm personally not big on French cuisine, but both of us enjoyed it.
The ropeway is probably my favorite part of the trip. The view that it brings you was absolutely mind blowing. The mountain was full view along with the city.
The cruise was fun. We timed the cruise to coincide with the sunset. The sunset along with a clear view of the mountain is fantastic. It was about a 15 minute ride so theres plenty of opportunities to get some good pictures.
Finally, you are given a voucher for some soft serve ice cream. We both chose the lavender flavour, surprisingly delicious :)
We highly recommend this day trip, especially if you just want to see the mountain and don't plan on staying in the area longer than a day.
Thank you for your joining our tour.
We are happy you visited there with good weather.
We have tours of Kyoto 1 day tours.
If you happened to visit Japan again, we are waiting for you.
LIMON Team
| Rating: | |
|---|---|
| Packages: | Review Rebate Special / Ropeway, Cruise and Lunch Plan |
| Attended as: | Couples |
| Posted on: | 2019/11/11 |
| Activity Date: | 2019/11/01 |
Reviewed by: Nando
Thanks for the tourist guide that made a pleasant trip and all time was kind with us
Thank you for your joining our tour.
We are happy you had good time with the guide.
We have tours in Kyoto as well. If you happened to be in Japan again,
we are waiting for you.
LIMON Team
| Rating: | |
|---|---|
| Packages: | Ropeway, Cruise and Lunch Buffet Plan |
| Attended as: | Solo Travelers |
| Posted on: | 2019/11/11 |
| Activity Date: | 2019/11/09 |
Reviewed by: Angeline
Meeting point was easy to find and pick up was on time. Bus was comfortable. Staff Akito was friendly, though her English was not easy to understand but she was helpful. We had a short toilet break halfway. Weather was great that day, we got lucky. Stopped at the 5th Station for around 40 mins. Very cold, beware. 3 course lunch was nice. Cruise was short but nice. Same area was the ropeway ride which we spent an hour at the top waiting for the foggy weather to clear but it didn't. We got the ¥300 worth voucher, u can redeem either an ice cream or a souvenir. Left at 4.30pm and got to Shinjuku around 6.15pm.
Thank you for your joining our tour.
We are happy to know you enjoyed in good weather.
We have tours for Takayama and Shirakawago, also 1 day tours in Kyoto.
We are waiting for your visit again/
Thank you.
LIMON Team
| Rating: | |
|---|---|
| Packages: | Review Rebate Special / Ropeway, Cruise and Lunch Plan |
| Attended as: | Families |
| Posted on: | 2019/11/11 |
| Activity Date: | 2019/11/08 |
Reviewed by: DazzS
We had a wonderful day out with our driver, Tuk and our local guide, Yuko. We saw a quick film of Fuji and the information centre then went to fifth station to visit the shrine and to admire a closer view of Mount Fuji and the surrounding areas. We then visited a local restaurant for delicious noodles and sake. We then continued to Arakurayama Sengen Park to take photos of Mount Fuji with the Pagoda and continued to enjoy the local markets and stalls and the Autumn Leaves Festival at Kawaguchiko. We were able to take phots of Mount Fuji from a variety of different locations and our day was well paced as we have young children (3, 6 and 11 years).
Our day was pleasant as our guide and driver were very knowledgeable, polite, friendly and accommodated our preferences. Highly recommend this tour if you like your own space and you’re travelling in a small group.
| Rating: | |
|---|---|
| Packages: | Mt.Fuji Viewing and Fuji Kawaguchiko Autumn Leaves Festival |
| Attended as: | Families with Young Children |
| Posted on: | 2019/11/09 |
| Activity Date: | 2019/11/07 |
Reviewed by: E & K AM
The tour was very well organized, interesting, and awe inspiring! Thank you so much to our tour guide Amy! I’ve had the good fortune of going on tours all over the world, and Amy is probably the kindest and best tour guide I’ve had the great fortune to meet. Thank you again so much, and it’s worth every penny to see these amazing sights with such great info from Amy!
| Rating: | |
|---|---|
| Packages: | Bus Tour with Ekiben Box Lunch |
| Attended as: | Couples |
| Posted on: | 2019/11/08 |
| Activity Date: | 2019/11/06 |
Reviewed by: Tanya
Unfortunately the Tour guide was not very good at English which made it difficult for us to get an understanding of the sites we visited.
She was very sweet and tried her best but overall it left ya disappointed.
There is also A LOT of bus time on this tour, it was tiring.
| Rating: | |
|---|---|
| Packages: | Bus Tour with Ekiben Box Lunch |
| Attended as: | Couples |
| Posted on: | 2019/11/08 |
| Activity Date: | 2019/11/06 |
Reviewed by: めるめる
I participated because I really wanted to see the night view of the factory district in Yokohama from the sea. About ten days ago, I applied and received a "tentative reservation" notice, which made me anxious about whether I could go or not... The confirmation came a week before the event. My long-held wish came true, and I was able to go!
I participated in early November, and it was a warm night, but it's better to take precautions against the cold. I was captivated by the captain's wonderful narration, and he stopped the boat at the highlights, allowing us to hear stories from previous passengers. I had a great time.
The boat does sway, so taking photos was quite difficult... With my skills, I could only manage to take a few.
横浜の工場群の夜景をぜひ海から見てみたくて参加しました。10日くらい前に申し込んだら、「仮予約」の連絡が来て、行けるのかしら、とドキドキ…。催行決定の連絡は一週間前。念願叶って、行けました!
11月上旬の参加で、暖かな夜でしたが、防寒対策はしていった方がbetter。船長さんの名調子に聞きほれ、見どころでは船を止めてくださったり、今までお船に乗った方々のお話を聞かせていただいたり。楽しく過ごせました。
船は揺れますから、写真はやっぱり、なかなか難しい…。私の腕では、数を撮るしかなかった。
Dear Merumeru,
Thank you for joining our Factory Night View Cruise and for your high rating! We apologize for the inconvenience caused by the minimum participant requirement of 15 people, which resulted in a provisional reservation period.
During this season, we recommend wearing a scarf, gloves, and warm clothing that is easy to put on and take off. Please feel free to warm up inside the boat if it gets cold.
The Factory Night View Cruise is available year-round, so we hope you will consider joining us again next time, perhaps when the weather is nicer.
Sincerely,
Keihin Ferry Boat Co., Ltd.
All Staff
めるめる 様
【交通船で行く 工場夜景クルーズ】にご乗船いただきまして、また、高い評価でのご投稿ありがとうございました!
最少催行人数が基本15名様に設定されていますので、仮予約の期間が発生してしまいまして申し訳ございませんでした。
今の時期は、マフラー 手袋 身軽で脱ぎ着のできる暖かい服装でのご乗船をお勧め致します。 寒くなったら船内で暖をおとりください。
工場夜景クルーズは通年募集しておりますので、是非また次回、お次は気候が良くなってからでもリピートご乗船のご検討を、どうぞ宜しくお願い致します。
京浜フェリーボート株式会社
スタッフ一同
| Rating: | |
|---|---|
| Packages: | 京浜運河コース |
| Attended as: | Families |
| Posted on: | 2019/11/08 |
| Activity Date: | 2019/11/06 |
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Dear Customer,
Thank you for your review.
We will try our best to improve the travel.
We are so honored that you enjoyed your trip and really looking forward to seeing you again in the next time!
Best Regards,
Team LIMON