All Reviews for Japan Autumn Tours 2024

My mom (in her 60s) participated in a bus tour and said she had a great time. The scenery was very beautiful, and I highly recommend it.

The guide (Ikuko) was very kind, always smiling when she spoke, and she was a really lovely woman. She clearly explained the course as well. During the walk, she took my mom along and took pictures for her. We are very grateful for her help.

At one point, my mom accidentally dropped her clothes in the restroom, and the guide contacted us and helped find them, for which we were very thankful. The driver was also very skilled at driving.

It was a fun trip.

ママ(60代)はバスツアーを参加して、楽しく過ごしたと言われました。
景色もとても綺麗で、おすすめです。

ガイドさん(郁さん)もすごく優しくて、話するときにこにこして、とても可愛い女性でした。コースもはっきり説明していただきました。
散歩中にママを連れていて、ママに写真を撮ってくれました。お世話になりました。
途中でママが洋服をお手洗いに落としちゃって、ガイドさんが連絡して見つけてくれて、大変感謝致しました。
運転手さんも運転がしっかりしてました。

楽しい旅行でした。

The Rainbow Bridge course was impressive, but it was a bit fast and scary, so I preferred this one because it was slower, and the announcements were easier to hear.

レインボーブリッジコースも迫力があって良かったですが、ちょっとスピードも早くて怖かったので、こちらの方がゆっくり，アナウンスもよく聞こえて好みでした。

I participated in a tour guided by a Chinese guide in English for the first time. The participants were more cooperative than I expected, and we were able to enjoy the trip smoothly without significant delays in departure or meeting times throughout the day. Although the participants were from different countries, everyone’s smiles left a strong impression. I truly think it was a comfortable tour.

As for the negative points, if the tour title is "Fifth Station of Mount Fuji" or "Mount Fuji Heritage Center," I personally think that if "Fifth Station of Mount Fuji" is written first, it should be the first destination we visit. I was particularly looking forward to going to the Fifth Station with my husband.

There were some traffic conditions, but on the day I participated, I felt like it would be manageable.

I have no other complaints. Thank you for a truly enjoyable day of travel.

初めて中国人のガイドさんが英語で案内されるツアーに参加しました。思った以上参加者の方々も協力的で出発時間、集合時間、一日中大きなディレイもなく、スムーズに旅行を楽しめることが出来ました。参加者は国々が違うようですが、みなさんの笑顔が印象でした。本当に快適なツアーだと思います。
マイナスなポイントでは、ツアーのタイトルは富士山五合目or富士山遺産センターでしたら、個人的で富士山五合目が前に書かれるとしたら、富士山五合目が先に行くべきかなと思います。また主人と共に五合目に行けるのが何より楽しみにしていました。
道路の混み合い状況はありますが、参加した日はなんとなく、実行できるような気がします。
他に不満はありません。本当に一日楽しい旅行ができて、ありがとうございます。

Considering the price, it felt about right. What I really want to emphasize is that the tour guide should make it easier to find the tour by displaying the tour name or something similar during the morning gathering. Everyone was anxious because they couldn't find their tour. Moreover, the tour guide arrived late, and there wasn't enough time for a bathroom break after check-in before the departure time.

内容は値段から考えて、まあこんなもんかって感じ。とにかく何よりも言いたいのは、朝の集合の時にツアーガイアの人はツアー名を書いた表示をするとかもっと探しやすくする工夫をした方がいい。みんな自分のツアーが見つけられなくて不安になっていた。そもそもツアーガイドは来るのも遅くて、チェックイン後、出発時間までにトイレの時間取れない。

Could see many places around Tokyo. Only thing is they don't allow to get off the bus.

The meeting place (somewhere in the building?) was hard to find. If it was this confusing, I would have liked to see a staff member arrive at least 30 minutes before the meeting time to help organize things. In fact, other tour staff members were already there.

The tour guide seemed to be Chinese and wasn't very proficient in languages other than Chinese. The English was also hard to understand (my daughter-in-law speaks English). What I found most disappointing was the lack of knowledge about Japan and the Japanese language. I participated with my daughter-in-law, who only speaks English and is from Canada, while I am a Japanese person who is okay with English.

The most unpleasant part was that the guide couldn't pronounce difficult words like Kegon Falls and Lake Chuzenji. They also couldn't explain Irohazaka (not understanding the meaning of "Iroha"). It was unfortunate that lunch was a vegetarian meal, but there was no explanation, so some participants were confused about whether there was meat in the meal (they didn't know what yuba was).

It's such a good tour, but as a Japanese person, I felt disappointed.

集合場所（ビルのどこか？）がわかりにくかった。
これだけわかりにくいのなら、少なくとも集合時間の30分前には係の人がきて整理してもらいたかった。実際にほかのツアーの係の人は、来ていました

ツアーの添乗員が中国人（？）らしい方で、中国語以外が上手でない。英語もわかりにくかった（義娘は英語）
一番だめだと思ったのが、日本や日本語の知識がない。
私はカナダから来た英語のみの義娘と参加した、英語は大丈夫な日本人です

最も不愉快だったのは、華厳の滝や中禅寺湖など難しい単語が発音できないこと。いろは坂の説明ができないこと（イロハの意味がわかっていない）
気の毒だったのは昼食が精進料理だったのですが、全く説明がなかったため、この食事の中に肉があるのかどうかわからず食べれず（ユバがなんだかわからないですよ）困っていた参加者がいました

せっかくこのような良いツアーなのに、日本人として残念でした

Even though it's a city, the bus passes through refreshing greenery.

With the guide's instructions, we were able to enjoy the scenery by turning right and left.

It was truly a delightful moment.

都会なのに爽やかな緑の中をバスが、通り抜けます。

ガイドさんの案内で、右向いたり、左向いたりと景色を堪能できました。

本当に楽しいひとときでした。

Good trip if no raining. But with rain it's not good. That's all. The recording should be synchronised. The descriptions in English should be more discriptive.

It was more fun than I expected. I think it would be better to extend the time for the fifth word a little more and shorten the time at Gotemba Outlet a bit. I'm glad the guide was a kind person.

思ったより楽しかった、5語目の時間もう少し伸ばして御殿場アウトレット少し短くてもいい気がします、
ガイドさんが優しい人で良かった、

We had an amazing time with Mina and Testu!! Ellos son muy simpáticos y punctuales. The van was very wheelchair accessible and all the places visit were accessible also! Gracias para las memorias buenas!! Matane!! :)

The journey while gazing at Mount Fuji from the bus was amazing. Since it was during Golden Week, the expressway was heavily congested, but I enjoyed the beautiful scenery so much that I forgot about it. The participants were diverse, coming from America, Europe, Australia, and Asia, which made me feel like I was traveling abroad. Both the guide and the driver were wonderful people.

バスから富士山をずーっと眺めながらの旅は最高でした。
GW中なので高速道路は大渋滞ですが、それを忘れてしまうほど美しい景色を堪能しました。
参加者は、アメリカ、ヨーロッパ、オーストラリア、アジアとバラエティに富んでいて、海外旅行をしている気分も楽しめました。
ガイドさんもドライバーさんも素敵な方でした。

It was my first time riding the Sky Bus. It was a cold day. Since I came from Aomori for the trip, I thought it would feel warm, but the Sky Bus was quite chilly.

However, even while shivering from the cold, I appreciated the words of the guide that reached my ears. I was very grateful for the cheerful words meant to entertain the tourists. While listening to the stories, I felt it was a good choice to take the Sky Bus today. The wind was extremely cold, but thank you for the heartwarming experience.

　スカイバスに乗ったのは初めて。風が冷たい日でした。青森から旅行に来たということもあり、体感は暖かく感じられるだろうと思って乗ったスカイバスの寒かったこと。
　しかし、寒い寒いと震えながらも耳に入ってくるガイドさんの言葉。観光客を楽しませようとする楽しい言葉がとてもありがたく思いました。お話しを聞きながら、今日はスカイバスを選んで良かったと思う時間でした。風は最高冷たかったけど、心温まる時間をありがとうございました。

My wife and I came to Tokyo to run the marathon and had limited time available to sightsee. This tour hit so many items on our hit list and the conductors were so knowledgeable about the history of the places. The only downside is that we wish we had more time to explore some of the places like the temples and the imperial gardens, but I understand with all the places we needed to get in that just wasn't possible. The only thing I might change is the cruise part since there just wasn't much to see on the cruise and the tour guides couldn't really talk much during the trip because there were other passengers not from our group. I would have preferred to get additional time at either of the temples. However it was still enjoyable and if we return to Tokyo we would definitely consider doing this tour again.

I had a great time interacting in English with foreign friends who love Japan. It was wonderful to engage in cultural exchange with people from Taiwan, Malaysia, Singapore, and Australia. I was glad to explain the matcha experience. Although Mount Fuji was obscured by clouds, I was happy to take photos by Lake Yamanaka. Overall, I was about 70% satisfied. The meeting point in the morning was confusing due to various tour buses arriving one after another, so I think it would have been better to have clearer and more noticeable signs.

親日の外国の方々と英語で交流でき、楽しかった。
台湾、マレーシア、シンガポール、オーストラリアの方々と異文化交流ができ良かった。
お抹茶体験を説明できてよかった。富士山は雲がかかって見えなかったが、山中湖畔で、写真が撮れたのでよかった。
全体的には、70パーセントの満足。
朝の集合場所が、色々なツアーバスが次々と来て、迷ったので、もう少し分かりやすい目につきやすい看板などあると良かったと思う。

Since she is Filipino, we participated with 10 people including relatives and friends. Most of the tour guests were from Southeast Asia and had a warm atmosphere. The guide was young and made a great impression with their earnest efforts. The only complaint, if I had to mention one, was that the price was a bit high. I would like to use the tour again next time.

彼女がフィリピン人なので、親戚友人含め10人で参加しました。ツアー客は、ほぼ東南アジアの方でほんわかしてました。ガイドさんは若く一生懸命対応してたのが好印象です。金額が少し高かったのが強いて言えば不満点。次回もツアーを利用したいと思います。

traveled with parents, personally the travel spots in the itinerary is just average for me. Anyway, would like to thank driver and tour guide as we needed to board Shinkansen at 8 pm so they really managed the time for us to catch up with the train.

I have never participated in such a terrible tour. After gathering in Shinjuku, there was no announcement when the bus departed. I had no idea where we were going or how long it would take. Even when we arrived at the destination, there was no information about where we had arrived or when to regroup; everyone was checking on their own. I chose this tour because it was supposed to be in English and Chinese, but there was absolutely no explanation at each sightseeing spot. I regretted not joining a regular Japanese tour instead.

At Toshogu Shrine, the bus parking was a bit far away, and I was relieved that everyone (mostly Chinese) returned safely without any accidents. I participated in this tour thinking it would be nice for my overseas friends, but I was disappointed. I believe this is not just a problem with the guide but a quality control issue with Veltra. If the customers had been Westerners, I think there would have been complaints on the spot, and accidents like getting lost could have occurred.

I hope they work on improving the quality of the tours.

これだけ酷いツアーには参加したことがありません。
新宿集合後、バスが出発しても何のアナウンスもありません。どこに行くのかどのくらい時間が掛かるのか全く分かりません。バスが到着してもどこについたのかいつ再集合かボード、アナウンス全くなく各々確認していました。英語、中国語のツアーとのことで選んだのですが各観光地の説明は全くありません。これなら日本語の普通のツアーに参加すればよかったと思いました。
東照宮ではバスの駐車場は少し離れた場所で良くみんな（ほとんどが中国人）無事に事故無く帰ってきたと思いました。
ベルトラさんの海外のツアーに参加して今回は海外の友達にいいかなと思い参加しましたががっかりです。
これはガイドさんの問題でなくベルトラさんの品質管理の問題だと思います。お客が欧米人ならその場で文句が出ていたと思いますしはぐれて帰ってこないなどの事故が起こっていたかと思います。
ツアーの品質改善に取り組んでほしいと思います。

Good trip I loved the pirate ship the most, overall experience was good

Hello Veltra,
Just wanted to share the great experience I had on the Mt Fuji Tour package with Jojo. This tour was my second time in six years and lived up to expectations each time. I especially want thank Jojo who was very professional, personable and courteous. The trip to Mt Fuji was terrific but, especially terrific because of Jojo’s effervescence as Japanese cultural background Ambassador and delivered it with humor and kindness,
Thank you all for an amazing day!

I rode with three friends who came from the countryside. The view from above looked different than usual. My friends also said it exceeded their expectations.

田舎から出てきた友人達と4人で乗車しました。上から、眺める景色がいつもと違う景色に見えました。友人も期待以上だったと言ってくれました。

I am a bilingual Japanese person. I participated in the tour because it was conducted in English and Chinese. Even though I arrived late, I was able to enjoy the planned duration of the stay and explore various places. The highlight was that the guide (Christy) provided information in advance and answered questions, which was satisfying. This tour may not be suitable for those who only understand Japanese, but for those studying English, I think it’s a great opportunity to talk with people from different countries and have fun. Since there is quite a bit of walking, I recommend wearing sneakers. At Oshino Hakkai, there is spring water from Mount Fuji, so if you bring a plastic bottle, you can fill it up for free.

バイリンガルの日本人です。英語、中国語での
案内ということで、参加しました。
時間は、遅れて到着しても、予定通りの滞在時間
がもらえて、各地楽しく散策できました。
ポイントは、ガイドさん(Christy)が、事前に教えて
くれるし、質問にも答えてくれるし、満足でした。日本語しかわからない方は、不向きなツアーですが
英語を勉強している方には、色んな国の方と
お話できるし、楽しめると思います。
かなり、歩くのでスニーカータイプがお薦め。
忍野八海では、富士山の湧水があるので
ペットボトルを持って行ったら無料でお水が
汲めますよ。

I thought there would be a guide in Japanese. If there is no Japanese information, I would like it to be clearly stated. The guide was very polite.

Also, we could not go to Gotemba Outlet due to traffic congestion.

日本語でのガイドがあるのかと思っていた。日本語の案内がないならわかりやすく記載してほしいです。ガイドさんは非常に丁寧でした。

また、旅程に含まれていた御殿場アウトレットに交通渋滞により行けなかった。

My grandson and his mother (both Americans) wanted to see Mount Fuji, so we participated in the tour.

The English guide was great. Although we couldn't see Mount Fuji, we had plenty of fun with the matcha experience, Oshino Hakkai, and Gotemba Outlet.

日本初めての大学生になる孫と母親(共に米国人)が富士山を見たいというので参加しました。

英語ガイド良かったです。富士山は見えませんでしたが、抹茶体験、忍野八海、御殿場アウトレットで十分楽しんでもらえました。

We Hadès a wonderful journey to Mount Fuji.
Our guide and chauffeur where very kind and helpful.
The lake kawaguchi and the visit of the sanctuary so peaceful after the crowded lake was magical.

I participated with my elderly mothers. The weather and breeze were pleasant. The meeting place was close to Tokyo Station and easy to find. If I have the opportunity, I would like to participate again.

高齢の母達を連れての参加でした。
天気や風も気持ち良く。東京駅から近い集合場所も、解り安く機会があれば、また参加したいです。

It was drizzling, but they provided simple raincoats, which helped. Even though it was a two-hour course, we had one hour of free time in Odaiba. The tour was about enjoying the night view by finding our own spots. When the bus came to pick us up after free time, the seats were still wet, probably because of the light rain. Since it’s a paid tour, I thought there should have been at least some consideration to wipe them down, which might have made me want to use their services again.

In the end, the highlight was just the illumination of Tokyo Tower. Passing by the closed Tsukiji at night and getting explanations was not interesting at all. The lights of Ginza were just glamorous.

Well, it was a tour that matched the price. I was disappointed in myself for having too high expectations.

小雨だったけど簡易レインコートを配ってくださり、凌げた。2時間コースなのにお台場で1時間のフリータイム。
夜景は自分で場所を探して堪能するツアーでした。乗客を下ろし、フリータイムが終わる時間に来たバスは小雨だからか座席は濡れたまま。金とってるツアーなんだからせめて拭いておくくらいの心遣いはあったほうが次も利用しようと思ったかもしれない。
結局目玉は東京タワーのライトアップのみ。夜の閉まっている築地の前を通って説明されても面白くもない。銀座の明かりが華やかだっただけ。
まぁ値段並みのツアーでした。
期待しすぎた自分が残念でした。

I was able to fully enjoy my longed-for trip to Nikko. Although it rained unfortunately, Nikko Toshogu Shrine was truly magnificent. Chuzenji was also wonderful.

憧れの日光を満喫できました。
あいにくの雨でしたが、日光東照宮はとても素晴らしいものでした。
中禅寺も素晴らしかったです。

It was incredibly pleasant, with Tokyo Tower in front, beside, and behind me; it was very lovely. I could also see the Yurikamome beside me. While running on the Rainbow Bridge, there was a strong wind that messed up my hair, but since it was a hot day, it felt nice. The 50 minutes went by in no time.

凄く気持ちよくて東京タワーが前にあったり横にあったり後ろにあったり、とても素敵でした。横にゆりかもめも見えました。レインボーブリッジを走っていたら、もうすごい風で、髪の毛は乱れましたが、暑い日だったので気持ち良かったです。あっという間の50分でした。

I experienced the Rainbow Bridge course that departs at 4:30 PM! Just before arrival, I was on the verge of freezing, but I became so engrossed in the photo opportunities along the way that I forgot about the cold. Above all, the guide's gentle voice and good tempo combined with the flowing scenery made it very enjoyable. It was a refreshing bus tour that cut through the wind, so I would like to use it again when I visit Tokyo. Since there is a temperature difference in the evening, it's best to be well-prepared for the cold.

16時半出発のレインボーブリッジコースを体験しました！
到着間際は寒さで限界ギリギリでしたが、途中途中のシャッターチャンスに寒さを忘れる程夢中になりました。
なんと言っても、ガイドさんの優しい声と、テンポの良さが、流れる景色と重なりとても楽しかったです。
風を切り走る爽快なバスツアーでしたので、東京に行った際はまた利用したいと思います。
夕方からは寒暖の差があるので、寒さ対策はしっかりした方がいいです。

It was cold and I felt like I might freeze, even though it was spring, because we left in the evening. However, being able to see various things in a short amount of time was efficient, and since it was my first time in Tokyo, I was satisfied.

夕方出発のため春とは言え風が冷たくて凍えそうでした。でも短時間で色々観れるのは、効率的で初の東京だったので満足でした。