All Reviews for Tokyo Walking Tours

I was able to see the training facility of ANA, and my grandchild was so excited, saying that they want to come with the whole family next time. I'm really glad we came.

ANAの訓練する施設を見る事ができて孫もワクワクして今度は家族みんなで来たいと言ってたのが本当に来てよかったんだなぁと思いました

Thank you for your help. I enjoyed my grandson's spring break. However, I think it would have been even better if we could have gotten closer to experience the size of the airplane and such.

お世話になりました。孫の春休みで楽しめました。しかし　もう少し近くに行って飛行機の大きさ等が体験できたら　もっと良かったのではと思いました。

It was fun to have an active flight attendant explain things to us and answer our questions politely. We also got to take a commemorative photo together.

現役のCAさんが説明していただき、また質問にも丁寧に回答していただき楽しかったです。
一緒に記念撮影もしていただきました。

This was my third time participating in the Blue Base Tour, and even though it's the same facility, having different navigators provides new perspectives and explanations. The training scenes I get to see also vary each time depending on the timing, which adds a completely fresh enjoyment! The employees' wealth of knowledge, clarity in their explanations, and friendly hospitality are truly outstanding every time I visit.

Blue Base Tourの参加は今回で3回目でしたが、同じ施設でもナビゲーターの方が違うとまた新たな観点でご説明いただけたり、拝見できる訓練風景も毎回タイミングによって異なるので全く新鮮な楽しさがあります！社員の方々の知識の豊富さやご説明のわかりやすさ、おもてなしの親しみやすさはいつ伺っても本当に素晴らしいです。

I was pleasantly surprised that a current flight attendant provided the explanation. The content was well memorized and easy to understand. I brought my grandchild along, and I think they became interested in the airline, so I am very satisfied with the participation.

説明を現役CAの方が行ってくださったのは良い意味でびっくりでした。
説明内容もよく暗記されていてよく理解できました。　孫を連れて行きましたので航空会社に興味を持ってくれたと思いますので、参加して大変満足です。　

I came here for the first time.
I've been looking forward to visiting this facility for a long time.
I was excited from the moment I got the locker key to store my luggage!
While looking around the facility and listening to the explanations, they kindly answered any questions I had.
After the tour ended, we talked a lot about our love for airplanes and ANA.

初めて来ました。
ずっと訪ねてみたかった施設なので楽しみにしておりました。
荷物を預けるロッカーの鍵からわくわく！
施設を見ながら、解説を聞きながら、不明点があれば調べて丁寧に教えてくれました。
ツアー終了後も飛行機愛、ANA愛をたくさん語りました。

I had the opportunity to witness a training facility for passenger aircraft operation support, which is something I usually never see. This experience made me re-recognize the difficulty and importance of the extensive and diligent work that goes on behind the scenes, which I usually take for granted. I would like to use this service again next time with even more gratitude.

通常全く目にすることのない旅客機運航支援業務の訓練施設を目の当たりにし、普段何気なく利用している裏の広範で地道な仕事の大変さ・重要さを再認識しました
次の機会には更なる感謝を込めて利用させて頂きたい

ANA Blue Base Tour
I was finally able to make a reservation after always being unable to do so, and it seems that another group canceled, so we had a private guide. The guide, who was a flight attendant, kindly shared information about training and licensing, and we had a very enjoyable time. Thank you to everyone involved.

ANAブルーベースツアー
いつも予約が取れないでやっととてましたところ、もう一組のお客さんがキャンセルとなった様で、貸切りガイドさんはＣＡの方で研修やライセンスの話も親切にしていただき大変楽しく良い時間を過ごす事ができました。
担当の方々ありがとうございました。

一开始走错门了，ana的工作人员还把我带到正确的地点了，非常感谢，整个参观安排非常合理，讲解员姐姐一直在引导大家互动，感觉更有tour而不是speech 的感觉，很有参与感，vr体验也很棒，下次再来吧

Must visit if you love this airline or interested in airline companies. You will also have some understand about how the airline train their staff, and also some of their history.
There are many souvenirs for you to buy at the end. Overall the experience is quite good.

This is a tour where you can visit training facilities that are usually not open to the public. The guide's explanations were also very interesting. They answered each of our questions carefully, which made the tour even more enjoyable! It's fun for people of all ages!

普段は見ることができない訓練施設をまわれるツアーです。ガイドの方の説明もとても興味深い内容でした。こちらからの質問にも一つ一つ丁寧に答えて頂き、ツアーをさらに楽しめました！老若男女楽しめます！

I have visited many times, and I'm always happy to make new discoveries each time. I couldn't actually see the training in action, but I hope to see it next time I visit. It's clear that ANA takes safety very seriously.

何回も訪れているが、毎回新たな発見が
できて嬉しい。
実際に訓練の様子は観る事は出来なかった
が、今度訪れた際には観たいものだ。
ANAが安全に対してとても真剣に
取り組んでいる事がよくわかる。

Many museums and art galleries are closed on Mondays, which was a bit of a hassle, but I found this place and made a reservation. The flight attendants provided a thorough explanation, and I was able to learn about ANA and the safe operation of airplanes. Since it was Monday, it was great to see ANA employees actually training. I wanted to buy a lot of souvenirs, but there weren't as many as I expected, and since the admission fee is 1,500 yen, I would rate it 4 stars.

月曜日休みの博物館、美術館が多く困っていたら、こちらを見つけ申し込みました。
客室乗務員の方が丁寧に説明してくださり、ANAや飛行機の安全運行について知ることができます。
月曜日だったので、ANAの社員さんが実際に訓練しているところを見られましたのも良かったです。
おみやげをたくさん買いたかったが、思ったほど置いていなかったのと、入場料1500円かかるので評価は☆4つです。

CA's explanation was easy to understand and good. It's a shame I couldn't see the planes since I went on the Blue Hanger tour first.

CAさんの説明は分かりやすくて良かった。先にBlue hanger tourに行ってたので飛行機など見れなかったのが残念でしたね。

This facility replicates an actual airport environment, allowing for realistic training.

Having such training facilities means that when you start working at a real facility, you can respond without feeling out of place.

By observing this training, you can feel more at ease when traveling by air.

この施設は実際に空港にある施設を同じように再現して実践さながらの訓練を行っています。

こうした訓練施設があることで実際の施設で仕事を始めても違和感なく対応に当たれるのだと思います。

この訓練を見学する事により安心して空の旅ができますね。

You can actually visit the training facilities and observe the training while receiving explanations from ANA staff (this time it was a cabin attendant). I was able to see the training for ground staff, mechanics, and pilots, and they answered my questions kindly, which made me very satisfied.

実際に訓練されている所を、ANAスタッフ(今回はCAの方でした)の解説を伺いながら見学することが出来ます。グランドスタッフ、整備士、パイロットの訓練が見れ、質問にも丁寧に答えていただき大満足でした。

I had a great time! The staff was very polite and attentive! Above all, it was a sight that I don't usually get to see! It was definitely worth it!

楽しかったです！
アテンドの方に丁寧に、対応して頂いて！
何よりも普段見られない光景！
価値ありてますね！

One of the means of transportation when traveling is by airplane... but it's not just that; it's a valuable experience to see a part of the aviation industry behind the scenes. Even if you don't usually see it, it's reassuring to know that there is effort put into it. I believe this is enjoyable not only for airplane enthusiasts but also for families.

旅行へ行く時の手段のひとつが飛行機…だけではない、航空業界の裏側の一部を見学できる貴重な体験です。
普段見ることがなくても、努力があるから安心して乗ってられるのね。
と思いますし、飛行機好きはもちろん、親子で楽しめます。

I was able to see how the employees are committed to safety. I was lucky to see the mock-up actually in action! It was clear that they are conducting training focused on realism! I would like to experience another tour!

安全に対してどのように社員の皆さんが取り組んでいるかが分かりました。モックアップが実際に動いているのを見られてラッキーでした！リアルを追求した訓練を行なっていることが分かりました！別のツアーを体験してみたいと思いました！

準備充分的中文化導覽解說，能好好銜接原本是日語內容的導覽行程。
在參觀後在機場商店看到ANA週年的特刊，更能感受到裡面提及的亮點。

I have participated in the Blue Hangar Tour several times, but this was my first time joining the Blue Base Tour. It had a different sense of presence compared to the Hangar Tour, and it was a valuable experience that reaffirmed ANA's high awareness of safety.

これまでブルーハンガーツアーは何度か経験させていただきましたが、ブルーベースツアーは初めての参加でした。
ハンガーツアーとは違った臨場感があって、ANAの安全に対する意識の高さが再認識できて貴重な体験となりました。

This time, the attendant was an employee from Grahan. I was able to hear behind-the-scenes stories directly, which added a different level of interest compared to before.

今回のアテンド役ははグラハンの社員の方でした。裏話なども直接聞くことが出来て、今までとは違った面白さがありました。

My visit to ANA Blue Base was absolutely worth it. One of the best parts was that I could join a guided tour in Chinese in Japan, and the explanation was clear and well organized. The tour gave me a great overview of ANA’s history, and it was impressive to see real training scenes where ANA staff practice and prepare for their work. The souvenir shop also had some unique and interesting items, which made the experience even more memorable. Highly recommended if you’re interested in aviation or ANA—definitely a place worth visiting.

The most impressive thing was how kind everyone, including the person who guided us, was. It was very helpful to see the behind-the-scenes operations that I usually only observe at the airport! It's clear that they work hard every day for the safety of customers, allowing us to use their services with peace of mind! I also saw for the first time that there are various tools depending on the job type! Please continue to prioritize safety and treat customers with kindness and smiles. Thank you very much!

案内していただいた方も含め皆さん親切なのが1番印象的でした。
いつも空港で見ている業務の裏側を見れて大変参考になりました！
お客様の安全第1のため日々努力されているので私たちが安心して利用できるのですね！
職種によっていろいろとツールがあることも初めて見ました！
これからも安全第1でお客様に親切で笑顔で接してください
ありがとうございました

This tour allows you to see ANA's training facility. The tour is explained by cabin crew members. On the day of the tour, I happened to see the cabin crew conducting emergency rescue training. Additionally, a pilot was performing simulation training. In this way, you can witness aspects that are usually not visible at this facility.

The tour provides explanations about cabin crew members, ground staff, pilots, and maintenance personnel. It is a tour that anyone, even those who have never flown on an airplane, can learn from thoroughly.

本ツアーは、ANAさんの訓練施設を見ることができます。ツアーは、CAさんが説明して頂けます。当日は、たまたまCAさんの救命救護の訓練を見ることができました。また、パイロットの方がシュミレーションの訓練を行なっていました。このように、この施設では普段見ることのできない様子を見ることができます。
ツアーは、CAさん、グランドさん、パイロットさん及び整備士さんについて説明して頂けます。
飛行機に乗ったことのない方でも十分に学べるツアーです。

Since joining ANA, I've been learning about various training and studies! I had the opportunity to visit places that are not easily accessible, and I realized how important it is to learn in an environment that prioritizes passenger safety. The facilities are equipped to train in conditions similar to real-life situations, allowing us to learn through experience, which I believe is very valuable. When I board a plane, I feel a strong desire to support each of the staff members.

ANAに入社してどんな訓練や勉強をしているか！なかなか見ることの出来ない場所を見学出来て、乗客の安全を１番として様々な分野を学ばれて、現場と同じ状況で訓練が出来る設備が整っている事で、体感しながら学べる事はとても大切な事だと思いました。
飛行機に乗る時に、それぞれのスタッフの方へ応援したい気持ちになりました。

I realized how amazing the people working at the airport are! It's because of their daily efforts that we can safely and enjoyably board airplanes, and I can't help but feel grateful. I understood well during this tour how both jobs that directly interact with passengers and those that don't are essential. The facilities also made me feel the airport atmosphere, and I think those who love airplanes and airports were thrilled the entire time! The staff who guided us were fun and explained everything clearly, and I was delighted by their offers to help with photos! Lastly, when I bought some merchandise, I noticed the ANA logo on my credit card, and I was impressed when they said, "Thank you for always supporting us." I want to learn from their thoughtful consideration and friendly interactions. Thank you for everything! I look forward to being taken care of on the plane next time!

空港で働く方々の凄さがわかりました！日々の努力してくださっているからこそ私たちが安全に楽しく飛行機に乗れているんだと思うと頭が上がりません。直接乗客に関わる仕事もそうでない仕事も今回のツアーでよくわかりました。施設内も空港を感じられて飛行機や空港が好きな方は終始大興奮だったと思います！また案内してくださった係の方も楽しくわかりやすく教えてくださりましたし写真のお手伝いの声かけも嬉しかったです！最後にグッズを買いましたが私のクレジットにANAのロゴが付いていたのを見逃さず「いつもありがとうございます」とお声かけくださったのには脱帽でした。細やかな配慮と声かけ見習いたいです。こちらこそいつもありがとうございます！次は機内でお世話になります！

这次旅行主要介绍了ANA航司的常见工种及相关知识，小孩很开心，开拓了眼界，我觉得讲解人员非常专业，热情。她对工作的热爱，使我们一群中国游客感同身受，今后还会选择ANA航班

I was very satisfied that I could not only see the equipment used for training but also observe the actual training. I hope to never encounter an emergency while on a plane, but the training was extremely interesting. The hour flew by so quickly that I felt a bit sad when it was over.

訓練で使用する機材はもちろん、実際の訓練も見学できて大変満足です。
飛行機に乗っているときに緊急事態には遭遇したくないものですが、訓練は非常に興味深かったです。1時間あっという間に終わってしまいさみしいくらいでした。

Arriving a little before the meeting time, there was a panel where you could take pictures in your favorite uniform, which was also interesting. There were items for sale that seemed like nice souvenirs, so it was enjoyable to look at those as well. During the tour, you mostly just listened to explanations and couldn't take many photos, but the explanations were clear and thorough, using panels to illustrate the points, making it very engaging. I thought it would have been even better if I had some kind of material to keep since I couldn't take photos. During this tour, I saw various professionals when boarding the plane and wondered what kind of work they do. Naturally, I realized that it’s a much more challenging job than I had imagined. I also heard suggestions like, "Next time you fly, look out for this," which made me even more excited about flying. Overall, it was a short but rich tour that I found very fulfilling.

集合時間の少し前に到着するとパネルがあって好きな制服で写真撮れるコーナーがあるのでこれも面白いかも。記念のお土産になりそうな物も売っているのでそれらを見てても楽しいです。見学中は説明を聞くのみでほとんど写真は撮れるませんが、説明はわかりやすく丁寧でパネルなども使って話してくれるのでとても興味深いものでした。写真が撮れないぶんちょっとした資料みたいのが手元に残ったらもっとよかったと思いました。今回のツアーで飛行機に乗るときいろんな職業の人がいて実際どんな仕事しているんだろうって思いながら見ていてましたが、当然のことながら思っている以上に大変な仕事だと思ったし、今度飛行機に乗るときはこんなところも見てください。みたいな話も聞けてますます飛行機に乗るのが楽しみな短時間ながら中身の濃いツアーだったと思います。