Tokyo
I can recommend the hop on/off bus. Gives a heap way to see the city and sites.
Thank you for using Sky Hop Bus. We will continue to develop services to provide travelers with wonderful experiences. And if there is an opportunity, we would recommend "Sky Hop Bus KYOTO".
Thank you
We had a wonderful introduction to the Golden Gai and tried food items we would have never thought to...our guide was interesting and fun...she shared the history of the area, interesting details of life in Tokyo, and took us to cool places we would have been too intimidated to go into on our own. I HIGHLY recommend booking a tour!
Outstanding tour of Mount Fuji and overall great experience. Mr. Koizumi did a fantastic job as our guide and I would definitely recommend him for anyone taking this tour. His knowledge and overall attitude made the trip something I know my family and I will not soon forget. Thanks to everyone that made the tour what it was.
Dear Bob
Thank you very much for your kind review. I was so happy to find and read it in Veltra site today. I am very pleased to know that you and your family enjoyed the tour of Mt. Fuji very much and that I contributed into your spending good time in Japan. It was my pleasure to guide such a wonderful family as you around the region. Please give my best regards to the rest of the family. Takashi
My family and I took the private tour arranged by Tokyo Star Agency to the Mt. Fuji area, not to the Mt. Fuji itself, but rather to the surrounding areas such as Lake Saiko, Saiko Iyashino-Sato Nenba, Hanaterasu, Mt. Fuji Ropeway and also a visit to the local sake brewery, Ide Sake. Our tour guide, Mrs. Yuko Matsuka was an amazing lady and spoke good English. She lives in the Mt. Fuji area so she has extensive knowledge about this particular region. I really adored her. She also paid attention to my daughters' needs, I could tell that she's sincere and thoughtful. She took us for lunch at Maple Restaurant, the food was very good, enjoyed by my kids and also myself. It was one of the many great meals I've had during my trip in Japan.
Although what we hoped for was to see Mt. Fuji from a far unfortunately didn't come true due to the weather (it was covered with clouds), yet we weren't disappointed since Mrs. Yuko tried her best to entertain us and took us to alternative spots for us to enjoy the day. I also need to mention our driver, Mr. Kenichi Higashi, who was a good driver and also very friendly. He made sure that we're well informed about the traffic condition; also was keen to offer us to make stops at the rest station along the highway.
Overall, I do recommend everyone who's interested in taking a private tour to Mt. Fuji area, to choose the Tokyo Star Agency's service.
Dear Intan-san,
Thank you for writing such a positive review for the driver, Kenichi-san and me!
We are so flattered. Also, we appreciate your detailed description of our tour.
I suppose your recommendation will invite other people, especially the people who want to travel with their family,
to the places you have visited. I would like to say thank you again and I expect hopefully we will be able to meet you and your family here in Japan next time.
We have enough experience with hop on hop off buses in many cities around the world and I believe that the info given during Tokyo tour could become more interesting if they talk about Japanese culture, tradition and the county it self instead of just taking when there is interesting city seen place !
The rest of the tour was music back ground
I hope the next time something could change
Regards
I was on the fence between booking a private tour or a bus tour to visit Mt. Fuji but I’m so happy I decided to book a private tour. I couldn’t have asked for a more knowledgeable and accommodating tour guide. Taiji made sure we were able to visit all the places we wanted to see around Mt. Fuji even if it went beyond the allotted time. He and the driver, Toshi, we’re fun to be with. I highly recommend their services to anyone who wants to visit Japan.
Dear Marie, it was a great pleasure to welcome you and thank you so much for leaving us a warm comment of your experience in the Fuji are.
Thank you also for booking both transfer services and I am sure Toshi welcomed you with his funky jokes since the day you arrived.
Hope that you will be back to Japan and to serve you again.
Sincerely,
Taiji
Best way to keep awake after trip from Europe and see as much as possible from Tokyo in short time
Thank you for using SkyHopBus TOKYO and your valuable opinion.
We will strive to provide better services.
We look forward to your future use.
Thank you very much.
It was a great overall tour of Tokyo BUT too many customers on the tour were VERY late arriving back at the tour bus again and again. This totally inconvenienced all the other people on the tour, cut into the time spent at tour sites including lunch and made the itinerary more rushed then should have been necessary. Customers waiting on the bus wanted the tour guide to leave these people behind so we could have the designated time at tour sites but instead, we waited an average of 15-30 minutes on the bus waiting for people who could care less about keeping us all waiting. The tour guide was great but went out looking for these late people, then jammed us through the rest of the program. Customers who were either slow, older or physically challenged such as using a cane for walking couldn’t keep up.
Grey Line needs to adhere to the rule of “make it back to the bus on time or we leave you behind” instead of making others angry at the tour guide, Greyline and the late customers. NOT what I paid for.
saw interesting buildings, very hot and crowded day.
guide tried hard, her english was a little difficult for us to understand and her architecture background was
limited.
As promised the Hop-On Hop-Off bus made its’ way through the route, allowing us to get a sense of part of Tokyo. Unfortunately, the commentary was very stilted, and lacked history, and details. I usually enjoy getting an overview of a city on a Hop-On Hop-Off bus, but felt that we hit only a few highlights of Tokyo and the information received was less than satisfactory. The Hop-On Hop-Off offered a means to get to some places, but beyond that it was disappointing.
Dislike the multi dips , guide changing in mid day, and bus changing to max out the margins for the agency, sacrificing the comfort level and experience of the users. Morning guide was really poor as she waited for the return passengers from the shrine at the bus parking area instead of providing some sort of assistance in between the shrine and the bus lot
The walking tour was really very nice and interesting.
Our guide Hizuru gave us much information about the history and the culture of Yanaka. She had a book with her and she explained a lot with pictures and so on and it was very easy to understand. We were also very lucky to see the beautifull flowers at the temple. Our guide has made many photo's of us and she had sent the photo's by mail to us. That was very nice. We have enjoyed the tour and recommend this tour.
Thank you, Joanna-san
We appreciate your participation and review!
Hizuru & Takeshi
French language
The voice in French was recorded with an automatic and robotic voice like Google translate. It was totally unnatural.
Also, the story suddenly stopped when the bus was crossing a new building in order to explain the new building.
Please take care of non English languages guys!
You can get a fun duck whistle, but it was quite difficult to blow. However, it was enjoyable. There was also a detailed explanation about the townscape along the way, which was informative.
楽しいダック笛がもらえますがなかなか吹きにくかった。けど、楽しかったです。途中の街並みについても詳しく説明がありためになります。
ただ日本語のみ。
We had a great day on this sightseeing tour. Both our guides were knowledgeable about Tokyo and gave good extra information about daily life etc. Good choiches of landmarks, well organized lunch with fine presentation of Japanese food. Bus was very clean and comfortable.
We can highly recommend this full day sightseeing in Tokyo.
Hiro was the perfect guide. We have never travelled to a big city before and she was very patient, knowledgeable and easy to understand.
We asked her to help us on our first day in Tokyo. She helped us complete rail passes, subway navigation, the right way to catch a train, how to book a bullet train. We also made sure on that first day that we did all the 'must see' things so we didn't miss out. Hiro gave us the confidence to tackle the subway the next day and also gave us lots of suggestions for things to do and places to see over the following days.
She also took us to a fabulous eating spot for lunch and also took us back there that afternoon because we left some of our souvenirs there. A lovely lady.
Thank you Wendy-san, for your warm review to our guide!
We are glad to know that you enjoyed Tokyo with Hiro.
Hopefully you come back to Japan again!!
best regards
Yukiko and Japan Wonder Travel
This half day tour included a number of key sights in Tokyo. We were fortunate to have booked (purely by chance) on the first day of the new Era following the inauguration of the new Emperor. The guide was clear and helpful and we gained much from this tour.
It was cold on the day of the tour, and there was a bit of wind, but the content of the tour was outstanding! Of course, I got to see the places I wanted, but the guide's explanations were surprisingly interesting and well done, which made the atmosphere on the bus lively. There were also useful trivia points throughout, making the bus drive feel like it went by in no time.
当日は寒くて少し風もありましたが、ツアーの内容は満点以上でした(^^)
見たかった場所は勿論ですが、ガイドのお姉さんの説明も想像以上に面白く上手でバス内も盛り上がりました。為になる雑学も要所要所にあり、あっという間のバスドライブでした。
We had a free day in Tokyo so decided to book this tour on line before we arrived as was highly recommended by a friend! We weren’t disappointed! Didn’t do a pickup from the hotel we were staying at so we had to jump on the subway to get to the pickup, was easy! Then we were transported to yet another hotel by taxi! Our tour guide Yoshi was brilliant! He covered so much in the full day tour, loved every minute of it! We booked the tour which included the Japanese lunch which was a delicious! Saw all the highlights of Tokyo, even included a boat ride down the river! At the end of the tour the bus dropped us off at the subway as we decided to go to Shibuya before returning to our hotel! Don’t miss this tour!
Very professional and informing. I would recommend and use again.
Enjoyed the morning tour better than the afternoon tour. Lunch should include alternatives for Western tastes.
The tour itself was an excellent way of seeing some landmarks in Tokyo if you are short of time. We highly recommend online booking before you turn up at one of stations. Although the sign at the station states you can purchase tickets on the bus, at the counter, and sales offices, and no reservations required, when we turned up at the Skytree Station on 15 April, the lady at the ticket booth insisted that the buses are full and there are no seats available. She told us even if we waited for the next buses, there were no guarantee there would be seats. I went outside, booked and paid for 2 same day tickets via Veltra, went back inside the ticket office, gave the lady my booking reference number, got my tickets straight away and got on the next bus. I didn't understand why she was adamant she couldn't sell us tickets and the buses were all full when we first went in. As we were leaving Tokyo the next day, we almost missed out on experiencing the bus tour if I had not tried getting the tickets via Veltra. To avoid same experience, we highly recommend booking via Veltra.
Staff was very friendly but the overall experience didn't compare with other open air bus trips in other major cities. The monotone English audio was minimal and mostly uninteresting. Lots of room for improvement there. Not many stops and gap time between stops is quite long. I agree with other reviewers- spend your money on a cab.
The tour was nice and so was Mina, our guide. She was very knowledgeable and funny.
The only confusing thing was finding the Hamamatsucho Bus Terminal if you are not familiar. The check-in counter was a little unorganized at first, but it got straightened out.
So much t o see with little time - do this tour!
This was our second 2-day tour with Taiji in 3 years, and everyone had so much fun! Not only is Taiji super detailed oriented in planning a wonderful itinerary for our group, and equally efficient in executing even the most complicated and busiest schedules, it is all accomplished without making the tour group feel rushed at all. At the end, we were able to enjoy a fantastic customized experience that catered to the varied preferences that ranged from a 15-year old teenage girl up to grandparents in their 70's and 80's!
Best of all, Taiji not only provides a great tour service, but does so by enhancing the experience through his fun personality. Not only is his English excellent, but it is very difficult to find someone who is as humorous as Taiji who can not only understand but participate in sarcastic humor! Thank you so much again for the truly memorable and fun times, Taiji!
Dear Derek
It was such a pleasure to see you again here in Japan.
Yes 3 years was very fast since the first time you booked my tour when I just started this business but din't feel that much time have past when I saw you first at the hotel.
I was very pleased to hear from Veltra that you were requesting me again and myself enjoyed very much the fun time with you as well with your humors too and I remember just like we have been laughing all the way and also to visit new places from your request.
As you know i can manage to bring you to any place including your favorite shopping site Costco.
Oh, and thank you for the gift, I opened that Champagne on my birthday.
Hope that all of your team is doing well and hopefully see you again in Japan to explore new places.
Taiji
Booked this tour a couple of months ago, when the weather forecast said it will be sunny. Unfortunately, the day of the tour itself, there was rain and snow, obviously Fuji-san would be a no-show. However, Taiji made the tour as comfortable for the group as possible, offering alternative activities for the day, since the situation is beyond anyone's control. Have to admit, Fuji-san was just the really optional part of the tour, and the priority was Gotemba Outlets. So we spent more the most part of the day there, taking our sweet time shopping and enjoying what the day has to offer. Taiji is very friendly, on time, drives safely, adaptable to our requests who would go above and beyond. Over all, I would have to say we were in very good hands, and I couldn't have asked for anyone better, would book a tour with them again in the near future.
Dear Jeremy
As said, we had a very difficult day with the weather but nevertheless thank you so much for leaving such kind comment. I work and do all the best especially on a cloudy day knowing that the priority of Fuji tour is to see and get good shots of the mountain.
Please let me know if you plan to come to Japan again. We are not just only doing Fuji tour but we can customize any location according to what you expect.
Looking forward to seeing you again.
Taiji
Difficult to hear what the guides were saying.
Very busy between the different sights. When we finally found cherry blossoms there was no time to take photos.
Not too interesting to see the gardens and the shrine that was under reconstruction.
I had a great experience before, so I participated with my brother's family as well. The freshness of being able to view various buildings and landscapes from the high position of the bus is truly wonderful. Since it was a nice spring season, we were able to see the cherry blossoms, which made it even more enjoyable. The guide's performance really enhances the tour. Everyone, both children and adults, gets very excited when passing under the bridge. I think it would be great if there were a tour that also includes Tokyo Tower and other places for about an additional 30 minutes.
前に利用して良かったので兄弟の家族も一緒に参加しました。
色んな建物や景色がバスの高い位置から眺められるという新鮮さは本当に良いです。
春の良い季節だったので桜も見れてより楽しめました。
ガイドさんの演出がよりツアーを盛り上げてくれます。橋の下をくぐる時は子供も大人も大興奮です。
プラス30分くらいで東京タワーや他の場所も一緒にまわれるツアーもあったらいいなと思います。
This tour was exceptional in that it was possible to select and change the itinerary as the day progressed. The tour guide spoke good English, was knowledgeable about the places we visited, and was happy and adept at discovering additional places to visit to fit our interests. In addition, the driver also spoke good English, drove well and safely, and also was helpful in support of the guide. We also had a very nice lunch in a beautiful and peaceful restaurant. All in all, this was without doubt the best tour we had in Japan.
The tour comprised a married couple and a friend - all fairly elderly, but the guide made sure we were able to see all the important sight seeing aspects of the tour.
Higashi is my Chinese-speaking Japanese born private
tour guide and having worked in China for many years, he is a gem that could give us Japanese culture and yet be able to relate to us - we are a Singaporean family (I was with my 70 year old mother and 2 sisters). He paced the entire trip nicely taking into account our speed, to the extent of serving our food needs and even accompany us to shopping to wherever we want and with such patience for a man! Encourage all to book him!
东谦一是我们的日本长大又能说中文的私人导游。他在中国工作了很多年,所以美好的融合了日本传统又能够跟我们的文化接近。由于我带了70岁的妈妈和两个妹妹,他完美得随我们的步伐导游,恰到好处。他更帮我们照顾周到, 餐饮和购物都随我们一起走,帮我们翻译,难能可贵的一个导游。大家请指定他为你的导游!