All Reviews for Tokyo Sightseeing Tours

Overall tour was excellent. Long drive, but that was to be expected. Nori was friendly and informative.
Climate control in van needed to be more efficient.
Lunch stop location was excellent. Participants pay for own lunch, not included with tour price.
Tour stops were not the typical tourist stops, but more local attractions which were wonderful and not at all crowded.

I joint this tour with my parents, who tey are senior citizen
The guide very friendly and helpful to all the members or this tour especially for my parents
Time schedul very tight but arrange very well, so we can enjoy and follow all the tours even rainy in Nara

Buffet lunch very delicious

Everything are well

I felt a bit cheesy having to book a tour to see places on Tokyo that you could just take the train to go see, but it was worth it. Our tour guide was down to earth and knowledable. Learned a lot about Japan while on the tour, as well as enjoyed being stress free with being on a bus rather than navigate the city myself. No one batted an eye when I ordered wine with my lunch, and others even joined. Would recommend. Get the skytree tower included, as it was amazing to see once up there.

The staff and Bus are good.The Bus is ok and sitting only on top floor and due to Sun Shine very inconvenient and very hot.
Need to take care of this.

Overall the tour was a great experience for me and my family.

Our guide Taiji was very knowledgable about the places we visited and was very flexible and accomodating to our plans. He was also very engaging towards the group.

We would definitely engage him again when we tour Japan again and strongly recommend him to travellers.

Very good tour, complete value for money. Guides are very pleasent and helpful

We were picked up on time by our guide Tom Harada. He was very throughout and thoughtful in planning what we should visit and made all the different sites arrangement efficiently . He is knowledgeable about the itinerary on hand . His approach is filled with dedication and heart . I would recommend to anyone looking for an English speaking guide to reserve Tom Harada. You will not be disappointed.

Hop on/off bus offer convenient way for quick sightseeing. Bus schedule is on time. Be aware there is no lower deck seating. Passenger need to be able to ascend steep steps to upper deck.

they would not allow you to sit on the bottom level although it was extremely hot and started to sprinkle. Bring an umbrella for shade and rain.

The bus never came during the allotted time.

The bus did not make a stop like it was supposed to. The lady would not allow us to get off when there is clearly a stop on the map they give.

I spent a lot of $ on cab rides because they never came by the stop. We were 20+ minutes early.

Guide was very helpful. Food was great. We had to cut short our tour due to a commitment and she helped us manage the public transpo in tokyo which can be nerve wracking

very nice tour, wonderful tour guide, good driver, on-time.

The day was hot as hades. There is no cover, we were told not to go downstairs and we were also told not to use umbrellas to help with the sun. It would be nice to add 2 more busses on the Roppongi loop, there is way too much time between busses.

Decided last minute to take a bus tour as in it was 10:00 AM and we bought the tickets online and got on the tour bus at 1:00 PM! (There are times running throughout the day). No issue getting our information and the staff was extremely helpful and pleasant. They even helped us find out information regarding other landmarks in the city and typical tourist questions like where to eat, shop, and metro stations near landmarks. Highly recommend it and would do it again!

Our tour guide could not have been more informative or funny. She was hilarious and we recommend she does stand up comedy. She was very timely and knew every answer to every question anyone asked. We really loved Tomoko and thought she did an incredible job. We got so much done during our tour.

My mom and I were at the meeting location 10 min before check in time (as stated to do so on the itinerary) and the bus/your guide didn’t arrive until about 15min past our check in time which caused us to stress thinking we were in the wrong spot and potentially missed the tour. When the tour guide did show up she didn’t really say anything just promptly motioned for us to follow her to the bus. Our tour guide was very sweet and knowledgeable. She was very clear with directions and meet up times. Some things I found misleading (besides the pick up time) were regarding the Imperial Palace and the “lunch buffet”. When we visited the Imperial Grounds, we didn’t get to see anything other than a very small garden a few steps into the grounds. I know not all areas are accessible to the public or all year round but we saw more of the Palace by briefly driving by in the bus which was unfortunate. Secondly, the lunch we were provided was not a buffet. We all chose between grilled salmon, grilled chicken or a vegetarian dish with two pieces of steamed carrot/broccoli/potato a small cup of vegetable soup and two small (dry/hard) buns :( when I asked the guide if we were able to get the buffet lunch as I referred her to the online day plan she said, “oh that information is very old”. The view from the restaurant was amazing and enough to make up for it but it was a little disappointing when I was expecting to have access to more of a variety. Overall, it was a good way to see some amazing/beautiful parts of Tokyo with added guidance and transportation but I suggest the website be updated to avoid further frustration from customers expecting what they signed up for.

This service worked out wonderfully! My wife and I decided last minute to do a tour bus ride to visit spots around Tokyo. When I say "last minute" I mean at breakfast around 0800 we decided to do the hop on hop off bus tour at 1030. From the time I booked it on my phone and when we checked in, the Representative already had our information printed out and confirmed our activity. Check in was smooth. The bus ride tour was perfect for us. We were able to hop off and visit a few popular locations. All in all, it was a great experience. I will use Veltra, again. Thank you.
EB

We (2 adults) visited Tokyo during the Sakura season and were fortunate to have Tom Harada as our personal guide for a whole day. The driver was a colleague of his who normally does Chinese guided tours so we had two very nice professionals on board.
On our way to Mount Fuji Tom asked us thoroughly about our interests and what we would prefer to see. So he made an individual plan for us and it was great.
The weather was perfect and we had a beautiful view of Mt. Fuji.
Tom knows literally EVERYTHING and he is also very entertaining.
He is not only the perfect guide who can read his clients very well and adapt to that but he is also a great photographer. This has probably something to do with his former job. He took beautiful pictures of us always telling us where to stand so the light and the view would be better.
He took us to a great restaurant for lunch.
We could tell that he is very passionate about what he does and that genuineness is great to see and that is exactly what makes this tour so special.

We strongly recommend this tour for everybody visiting Mt. Fuji.
It was one of the best experiences we had in Japan.
And make sure you ask for Tom.

I had a great time on this tour. I saw many attractions as well as learned the history (how, where, why's) to the culture or architecture that we saw on our walk. Our guide even was very agreeable to help us purchase products during our stops into shops/bakeries/boutiques along the way. The time went by so quickly I was sad that it was over. Her knowledge of English was superb!

Our custom family private day trip with Mr. Tom Harada and his associates was exactly what we wanted. His English was perfect, he was extremely patient, courteous, friendly, and knowledgeable about both the history of the areas we visited as well as their current attractions and features. He was waiting for us in our hotel when we arrived in the lobby, and was always managing our time throughout the day so we were able to see everything we wanted. He customized the tour to our preferences and specifications, and also recommended other areas that were convenient and very enjoyable. The transportation was very clean and comfortable, and the driver was very safe. He even assisted us with our bags and booking tickets on the shinkansen at the conclusion of the tour, ensuring we were safely on our way to our next destination. He also offered us his phone number if we had any problems the rest of our trip in Japan he could help with.

This tour is highly recommended, and I would encourage you to trust Mr. Harada with your tour, as he knows all the secrets, hidden gems, and in's-and-out's to ensure your valuable time is spent wisely.

It's a good service if you are short on time but want to experience Tokyo.

The staff was helpful and the service started promptly.

The issue I faced was, the audio commentary and the location I was viewing was different.

If this could be coordinated, it would be worth it.

We were so lucky to meet Taici. His knowledge, kindness, helpfulness and energy made our 8 hr trip full of fun, education and great shopping. He took us to the places we enjoyed so much as if he has known us for years. We did not want our trip to end with him. We can’t wait to be back on a trip with Taici again.

Location which were visited are good and guide and process is all based on professionals and a coordinated process.

Was a great experience in a group of 8 from the entire world - liked the exchange between the entire group. Our guide was awesome, Yoshi, from Yokohama - great person great explanations - deep knowledge of the bar / restaurant area around Ginza and nearby locations.
The restaurants and bars which we visit were all great, good food and nice drinks! Overall fantastic experience

see most of the city, with excellent commentary and history. Helpfull staff.

Tour was really good except food.
Tour guide she was really a good girl... we thoroughly enjoyed our trip with her.

Food was not good
Though it was traditional but it was yukk.
We got some pastry n coffee to fill our tummy afterwards as we were hungry since morning and got to have this lunch which we couldn’t eat.
Hope to have some room of improvement for food in coming trips.
Thank you

Excellent tour by an excellent guide (Tom Harada). Very knowledgeable, patient , flexible and was great with the kids. Tom also ensured we got to see the important sights and experience the key highlights and more importantly was always ensuring our welfare was the highest priority. Highly recommended

Excellent tour by an excellent guide (Tom Harada). Very knowledgeable, patient , flexible and was great with the kids. Tom also ensured we got to see the important sights and experience the key highlights and more importantly was always ensuring our welfare was the highest priority. Highly recommended

Excellent tour by an excellent guide (Taiji Endo). Very knowledgeable, flexible and was great with the kids. Taiji also ensured we got to see the important sights and experience the key highlights. Highly recommended

Both guides were amazing! I would recommend this tour to anyone, the price is not bad at all and it’s worth it! Specially when traveling with small children and dealing with jumping from train to train to see each sight. This tour was beyond helpful! Convenient and if you don’t plan to take the lunch option, he location where you get drop off has other lunch options available as well.

I rode all three courses, and it was a very good ticket for efficiently sightseeing in Tokyo. Since I could get off at various stops, I was able to enjoy different places by checking the timetable in advance. I plan to use it again for my next Tokyo sightseeing trip.

３つのコース全て乗車し、効率的に東京観光出来るので、私にとってはとてもよい乗車券でした。
途中下車出来るので、自分が行きたい場所で乗り降り出来るので、予め時刻表を確認する事で、いろいろな場所を楽しむ事が出来ました。
次の東京観光の時にも、利用しようと思います。