Reviewed by: Barry Kingsland
Mother Nature defeated all attempts by the enthusiastic travel team to make it a great day. Unfortunately we caught the tails winds and rain from a typhoon that went through and there is no cancellation, just changes to routing schedule, they do warn you of this possibility. Every change of plan was thrawted with more wind and rain. Tour guide tried her hardest to make a go of it and was very knowledgeable and forthcoming with interesting information and felt a tad sorry for her and the driving team who were also very pleasant. Mother Nature won out on this one, just a shame there isn’t the ability to take a rain check as our US cousins would say, the weather ended up so bad it was hard to stand up and MT Fuji itself was closed. I imagine it is a great tour in any other circumstances.
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return without Lunch |
| Attended as: | Couples |
| Posted on: | 2018/08/26 |
| Activity Date: | 2018/08/24 |
Reviewed by: Monty
Very good tour, complete value for money. Guides are very pleasent and helpful
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| Packages: | 【Until December】Tokyo Bus Tour with Lunch |
| Attended as: | Friends |
| Posted on: | 2018/08/25 |
| Activity Date: | 2018/08/23 |
Reviewed by: Ming
We were picked up on time by our guide Tom Harada. He was very throughout and thoughtful in planning what we should visit and made all the different sites arrangement efficiently . He is knowledgeable about the itinerary on hand . His approach is filled with dedication and heart . I would recommend to anyone looking for an English speaking guide to reserve Tom Harada. You will not be disappointed.
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| Packages: | Plan B: Suntory's Hakushu Whisky Distillery & Lake Kawaguchi Course |
| Attended as: | Families |
| Posted on: | 2018/08/21 |
| Activity Date: | 2018/08/20 |
Reviewed by: Daniel Tan
We were very fortunate that the summer weather was very good; skied were clear. From afar on the coach, we were able to see Mount Fuji in its elegance. A great guide (Joji) was passionate about the mountain, sharing her own experience when she did the ascent to the crater top. That made the emotional connection. The cable car ride was beautiful; it brought us to the sulphur “mine” that added to the volcanic heritage of Mount Fuji. The ride on the pirate ship in the lake was nice as a good conclusion to the excursion.
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
| Attended as: | Couples |
| Posted on: | 2018/08/21 |
| Activity Date: | 2018/08/19 |
Reviewed by: Travel with elderly
Hop on/off bus offer convenient way for quick sightseeing. Bus schedule is on time. Be aware there is no lower deck seating. Passenger need to be able to ascend steep steps to upper deck.
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Families |
| Posted on: | 2018/08/19 |
| Activity Date: | 2018/07/26 |
Reviewed by: Travel with elderly
Perfect quick tour if looking for brief sight-seeing on time constrain. Also suitable for elderly with limited mobility as walking is minimal (location sight-seeing is self-paced). 2 drivers provided for safe-driving for comfortable long distance coach/bus trip. Tour guide, Michika was informative, engaging and clear with instructions.
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
| Attended as: | Families |
| Posted on: | 2018/08/19 |
| Activity Date: | 2018/07/27 |
Reviewed by: Karen
The trip is fun.
Our tour guide seiji-san is cheerful, has good command of english and thoughtful. He shared information on the places we went to.
I didnt get to see the peak of mt. Fuji because it was very foggy that day. Nevertheless, i enjoyed the very cold breeze.
The 4d experience of mt. Fuji was a blast.. Fun, fun, fun.
I guess the only thing that i regret is that time allotted for each activity is quite short. But it is understandable considering the time constraint we had and the traffic that day.
All in all, i enjoyed the experience. Thank you veltra, seiji san and funabashi san for driving us safely backto shinjuku.
Thank you you for joining our tour.
We are happy to get 5 stars and a great comment.
Please visit Japan again.
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| Packages: | Mt. Fuji Tour with Lunch |
| Attended as: | Solo Travelers |
| Posted on: | 2018/08/19 |
| Activity Date: | 2018/08/16 |
Reviewed by: Pang
they would not allow you to sit on the bottom level although it was extremely hot and started to sprinkle. Bring an umbrella for shade and rain.
The bus never came during the allotted time.
The bus did not make a stop like it was supposed to. The lady would not allow us to get off when there is clearly a stop on the map they give.
I spent a lot of $ on cab rides because they never came by the stop. We were 20+ minutes early.
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Friends |
| Posted on: | 2018/08/15 |
| Activity Date: | 2018/08/13 |
Reviewed by: Amorado family
Guide was very helpful. Food was great. We had to cut short our tour due to a commitment and she helped us manage the public transpo in tokyo which can be nerve wracking
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| Packages: | 【Until December】Tokyo Bus Tour with Lunch |
| Attended as: | Families |
| Posted on: | 2018/08/01 |
| Activity Date: | 2018/07/30 |
Reviewed by: PK_
very nice tour, wonderful tour guide, good driver, on-time.
Very happy to hear from you! We also really enjoyed eating, shopping and taking pictures a lot with you all!!! Please let us know when you come to Japan again! Many thanks... Noriko
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| Packages: | Plan A: Mt Fuji & Hakone Tour < 10-Hour > |
| Attended as: | Families |
| Posted on: | 2018/08/01 |
| Activity Date: | 2018/07/26 |
Reviewed by: Rita L
The weather was unfortunately not good. We could not see Mt. Fuji due to the fog. But the whole trip was fun. We got to see the 4D Mt. Fuji with Fuji Airways. Better than nothing. The tour guide was fun and helpful as well.
Thank you you for joining our tour.
We are happy to get 5 stars and a great comment.
Please visit Japan again.
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| Packages: | Mt. Fuji Tour with Lunch |
| Attended as: | Couples |
| Posted on: | 2018/07/25 |
| Activity Date: | 2018/07/12 |
Reviewed by: Travelers
The day was hot as hades. There is no cover, we were told not to go downstairs and we were also told not to use umbrellas to help with the sun. It would be nice to add 2 more busses on the Roppongi loop, there is way too much time between busses.
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Families |
| Posted on: | 2018/07/25 |
| Activity Date: | 2018/07/23 |
Reviewed by: JuTi
There was only short time to look around
Simulator was great
Ninja village top
Mt Fuji a „Must“
Thank you you for joining our tour.
We are happy to get 5 stars and a great comment.
Please visit Japan again.
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| Packages: | Mt. Fuji Tour with Lunch |
| Attended as: | Families |
| Posted on: | 2018/07/19 |
| Activity Date: | 2018/07/16 |
Reviewed by: Chel-C
The bus tour allowed us to sit back, relax and take in the scenery. Our tour guide was very friendly and knowledgeable about the areas we visited and kept us on schedule. Ample time was given to peruse and shop at the different stops. Lunch was very yummy!
We are very happy we decided to take this tour.
A word of advice - if you are prone to motion sickness, please take precautions to minimize it or consider a different tour. The road up to and down Mt. Fuji has many switchbacks. Also, if you have trouble breathing take into consideration the thinner air due to the higher altitude while walking around at the Mt. Fuji stop.
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
| Attended as: | Families |
| Posted on: | 2018/07/19 |
| Activity Date: | 2018/06/30 |
Reviewed by: Umniyah
I went on this trip during a consecutive 3 day holiday , so the traffic jam was unbearable and we spent most of our time on the bus instead in the actual attraction , however our tour guide Madora was amazing ! She did her best to show us everything there is to see , my halal meal at Ninja village was top notch ! Thankfully Mt.fuji summit was visable and we were able to go up to the 5th station where i took amazing photos , to me lake kawaguchi was the highlight of the tour , i'd love to spend the night there one day !
Thank you you for joining our tour.
We are happy to get 5 stars and a great comment.
Please visit Japan again.
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| Packages: | Mt. Fuji Tour with Muslim Friendly Lunch |
| Attended as: | Solo Travelers |
| Posted on: | 2018/07/17 |
| Activity Date: | 2018/07/15 |
Reviewed by: Priyanka B.
Decided last minute to take a bus tour as in it was 10:00 AM and we bought the tickets online and got on the tour bus at 1:00 PM! (There are times running throughout the day). No issue getting our information and the staff was extremely helpful and pleasant. They even helped us find out information regarding other landmarks in the city and typical tourist questions like where to eat, shop, and metro stations near landmarks. Highly recommend it and would do it again!
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Families |
| Posted on: | 2018/07/15 |
| Activity Date: | 2018/07/13 |
Reviewed by: Ricky Santa Cruz
It was a great travel experience with VELTRA tours. The staff were very friendly and accommodating.
Miyuki was our guide and she took good care of our tour bus group always checking that we are complete and no one was missing.
I would highly recommend this tour group should you have any plans to visit Japan
Thank you for joining tour and review.
We are happy to hear that.
We hope you have a lot of memories.
Best regard
Japan Panoramic Tours
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| Packages: | Mt. Fuji Tour without Lunch |
| Attended as: | Couples |
| Posted on: | 2018/07/08 |
| Activity Date: | 2018/07/05 |
Reviewed by: Tokyo Time
This service worked out wonderfully! My wife and I decided last minute to do a tour bus ride to visit spots around Tokyo. When I say "last minute" I mean at breakfast around 0800 we decided to do the hop on hop off bus tour at 1030. From the time I booked it on my phone and when we checked in, the Representative already had our information printed out and confirmed our activity. Check in was smooth. The bus ride tour was perfect for us. We were able to hop off and visit a few popular locations. All in all, it was a great experience. I will use Veltra, again. Thank you.
EB
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Families |
| Posted on: | 2018/06/28 |
| Activity Date: | 2018/06/26 |
Reviewed by: Mieri & Alethea
We (2 adults) visited Tokyo during the Sakura season and were fortunate to have Tom Harada as our personal guide for a whole day. The driver was a colleague of his who normally does Chinese guided tours so we had two very nice professionals on board.
On our way to Mount Fuji Tom asked us thoroughly about our interests and what we would prefer to see. So he made an individual plan for us and it was great.
The weather was perfect and we had a beautiful view of Mt. Fuji.
Tom knows literally EVERYTHING and he is also very entertaining.
He is not only the perfect guide who can read his clients very well and adapt to that but he is also a great photographer. This has probably something to do with his former job. He took beautiful pictures of us always telling us where to stand so the light and the view would be better.
He took us to a great restaurant for lunch.
We could tell that he is very passionate about what he does and that genuineness is great to see and that is exactly what makes this tour so special.
We strongly recommend this tour for everybody visiting Mt. Fuji.
It was one of the best experiences we had in Japan.
And make sure you ask for Tom.
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| Attended as: | Friends |
| Posted on: | 2018/06/26 |
Reviewed by: Brian Shelton
Our custom family private day trip with Mr. Tom Harada and his associates was exactly what we wanted. His English was perfect, he was extremely patient, courteous, friendly, and knowledgeable about both the history of the areas we visited as well as their current attractions and features. He was waiting for us in our hotel when we arrived in the lobby, and was always managing our time throughout the day so we were able to see everything we wanted. He customized the tour to our preferences and specifications, and also recommended other areas that were convenient and very enjoyable. The transportation was very clean and comfortable, and the driver was very safe. He even assisted us with our bags and booking tickets on the shinkansen at the conclusion of the tour, ensuring we were safely on our way to our next destination. He also offered us his phone number if we had any problems the rest of our trip in Japan he could help with.
This tour is highly recommended, and I would encourage you to trust Mr. Harada with your tour, as he knows all the secrets, hidden gems, and in's-and-out's to ensure your valuable time is spent wisely.
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| Attended as: | Families |
| Posted on: | 2018/06/24 |
Reviewed by: Varzavand Debara
It's a good service if you are short on time but want to experience Tokyo.
The staff was helpful and the service started promptly.
The issue I faced was, the audio commentary and the location I was viewing was different.
If this could be coordinated, it would be worth it.
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Solo Travelers |
| Posted on: | 2018/06/22 |
| Activity Date: | 2018/06/20 |
Reviewed by: Selva
We were so lucky to meet Taici. His knowledge, kindness, helpfulness and energy made our 8 hr trip full of fun, education and great shopping. He took us to the places we enjoyed so much as if he has known us for years. We did not want our trip to end with him. We can’t wait to be back on a trip with Taici again.
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| Packages: | 8-Hour Private Charter with Guide |
| Attended as: | Families with Young Children |
| Posted on: | 2018/06/22 |
| Activity Date: | 2018/06/20 |
Reviewed by: Toby
Overall experience is great. Tour guide - Ms Kanako was patient and really trying her best to finish completing the venues on time. The time spent on Mount Fuji was really too short. My wife and I do not have enough time patronising all the shops and the photos were taken in a rush (at least 45to60min instead of just 25min). Should have taken out the ropeway since the cable cars are not so impressive. The pirate ships were nicely decorated and the views were amazing. Advice to future participants would be to take the bullet train back to your hotels. My wife and I got back to Tokyo in a breeze around 40min. Those opting to take bus back will need at least 2.5to3hrs since it’s the peak hours. The food at Mount Fuji restaurant was good as well. Do opt for the meals included.
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return without Lunch |
| Attended as: | Couples |
| Posted on: | 2018/06/22 |
| Activity Date: | 2018/06/19 |
Reviewed by: Thomas
see most of the city, with excellent commentary and history. Helpfull staff.
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Solo Travelers |
| Posted on: | 2018/06/17 |
| Activity Date: | 2018/06/15 |
Reviewed by: Prigag
Tour was really good except food.
Tour guide she was really a good girl... we thoroughly enjoyed our trip with her.
Food was not good
Though it was traditional but it was yukk.
We got some pastry n coffee to fill our tummy afterwards as we were hungry since morning and got to have this lunch which we couldn’t eat.
Hope to have some room of improvement for food in coming trips.
Thank you
Thank you for joining tour and review.
We are happy to hear that.
We hope you have a lot of memories.
Best regard
Japan Panoramic Tours
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| Packages: | Tour with Lunch and SKYTREE Ticket (Until Dec 31, 2018) |
| Attended as: | Couples |
| Posted on: | 2018/06/16 |
| Activity Date: | 2018/06/16 |
Reviewed by: j.tsjelach@gmail.com
Goed excursion, fantastic organized!
Guide Icko was super!!!!
| Rating: | |
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
| Attended as: | Couples |
| Posted on: | 2018/06/16 |
| Activity Date: | 2018/06/14 |
Reviewed by: Michael
Overall the trip was really nice. We had a very good view of Mount Fuji and the lady that guided us was very professional and very well prepared, maintaining a pleasant atmosphere all the time. Unfortunately we've done this trip at the beginning of raining season (beginning of June) so Hakone area and Lake Ashi was immersed in a very thick fog (luckily the weather around Mount Fuji was very good and we had a clear view of the mountain). But again check very carefully the weather before booking the trip! The success of this trip will be defined by the weather conditions! The lunch wasn't very rich but overall OK (hot pot with rice). You can pack some sweets to have it with you.
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
| Attended as: | Couples |
| Posted on: | 2018/06/11 |
| Activity Date: | 2018/06/08 |
Reviewed by: Murari
Excellent tour by an excellent guide (Tom Harada). Very knowledgeable, patient , flexible and was great with the kids. Tom also ensured we got to see the important sights and experience the key highlights and more importantly was always ensuring our welfare was the highest priority. Highly recommended
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| Packages: | 4 Hour Private Charter with Guide |
| Attended as: | Families with Young Children |
| Posted on: | 2018/06/11 |
| Activity Date: | 2018/05/27 |
Reviewed by: Murari
Excellent tour by an excellent guide (Tom Harada). Very knowledgeable, patient , flexible and was great with the kids. Tom also ensured we got to see the important sights and experience the key highlights and more importantly was always ensuring our welfare was the highest priority. Highly recommended
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| Packages: | 6 Hour Private Charter with Guide |
| Attended as: | Families with Young Children |
| Posted on: | 2018/06/11 |
| Activity Date: | 2018/05/31 |
Reviewed by: Murari
Excellent tour by an excellent guide (Taiji Endo). Very knowledgeable, flexible and was great with the kids. Taiji also ensured we got to see the important sights and experience the key highlights. Highly recommended
| Rating: | |
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| Packages: | 10 Hour Private Charter with Guide |
| Attended as: | Families with Young Children |
| Posted on: | 2018/06/11 |
| Activity Date: | 2018/06/01 |
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I hope all is well with you and your wonderful family. I want to thank you for your very kind and generous review on Veltra site. It means a lot to me ! My work on 20 August around Mt. Fuji has become a great memory thanks to your kindness and quality personality of all your family.. Thank you for giving me a fond memory. Once again, I will be wishing nothing but the very best for you and yours.