Reviewed by: Edith
Taiji Endo san was our tour guide who provided us (a group of 8 people) excellent service. He accommodated our requests due to plan changes and suggested some fabulous ideas to our visits in Hakone. We all enjoyed every moments and had lot of laughter and good stories from Taiji.
We highly recommend Taiji and Veltra for your next visits to Japan.
Edith
| Rating: | |
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| Packages: | Plan A: Mt Fuji & Hakone Tour < 10-Hour > |
| Attended as: | Friends |
| Posted on: | 2018/03/05 |
| Activity Date: | 2018/02/08 |
Reviewed by: Jason
We found the tour really easy to find and pay for online. The details of the tour and pick up area were emailed to us immediately which helped us work out where to go etc really quickly and easily.
We found the pick up spot easy in the morning of the tour. Our tour guide was really friendly and helpful. He was English speaking but also spoke fluent Japanese. The group was only small so it was really easy to talk to the guide and ask questions, and I found him to be quite knowledgeable about the area and the sites we went to. He was wonderful with the guests and really took an interest in each of our needs as there were guests with a baby and an older couple with some mobility restrictions.
We found the river cruise a little boring but I think that was because the speakers may not have been working where we were sitting so we couldn’t hear anything.
Overall the tour was fantastic, it was a great way to see the sights of Tokyo and to work out which places you want to visit again, I only wish we did this tour on our first day in Tokyo.
The lunch was delicious and definitely worth adding to the tour.
Thank you so much I will be recommending this to our friends that visit Tokyo!!
| Rating: | |
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| Packages: | Review Rebate: Full Day Tour with Lunch and Skytree Ticket |
| Attended as: | Couples |
| Posted on: | 2018/03/05 |
| Activity Date: | 2018/02/12 |
Reviewed by: Ham and Foxy
We unfortunately were not able to see Mt Fuji on our tour. We instead had a wonderful tour and tasting at the Hakushu Distillary. I highly recommend!
Finished the day at the hot springs...bliss!
Though I was expecting that the sky will get more clear in the afternoon, there are unfortunately days with bad visibility. Despite what we missed, I'm glad to hear that you enjoyed the tasting at the Hakushu wiskey disillery and hot spring.
Hopefully looking forward to seeing you in the future.
Cheers!
| Rating: | |
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| Packages: | Plan A: Mt Fuji & Hakone Tour < 10-Hour > |
| Attended as: | Friends |
| Posted on: | 2018/02/28 |
| Activity Date: | 2018/02/26 |
Reviewed by: Nagesh Rao
Tour was overall good with English speaking Guides. All the activities were good with nice handling. May be bullet train option will be better to choose as we were running quite behind the schedule due to some block on the road...
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
| Attended as: | Families |
| Posted on: | 2018/02/28 |
| Activity Date: | 2018/02/24 |
Reviewed by: Nagesh Rao
Guides were excellent... if you are on short trip this is excellent tour to get acquainted with the main attractions in Tokyo.
| Rating: | |
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| Packages: | 【Until December】Tokyo Bus Tour with Lunch |
| Attended as: | Families |
| Posted on: | 2018/02/28 |
| Activity Date: | 2018/02/26 |
Reviewed by: Callum B
This was one of the better hop on/off bus tours I did in Japan. The timetables were fairly good and there was a good number of stops. Staff were all very friendly and well informed about the bus routes. I recommend doing both blue and purple routes.
On the blue route most people only get off at Tokyo Skytree and it is worth it. However, the next bus is in an hour and then 1.5hrs (2.5hrs from when I got off). I just about managed to get back down within an hour because I bought a fast lane ticket at double the price, because I didn't want to spend 2.5hrs at the one spot.
As they only accepted a printed ticket from their office it meant finding Veltra office. However, I wasted a bit of time in the morning finding Veltra. I eventually found it when I asked Sky Bus Tours office where Veltra was and they said "that's us" - don't know how I was suppose to know that. So you should google map search Sky tours not Veltra.
The most annoying thing about the tour was the timing of the guide audio; it was either interrupted by the next location fact or it'd say "look to your left and you'll see..." and it was nowhere in site. I think this could be resolved if the driver went slower. Alternatively, investment in a better audio system would be ideal judging from other people's reviews.
| Rating: | |
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Solo Travelers |
| Posted on: | 2018/02/21 |
| Activity Date: | 2018/02/18 |
Reviewed by: Cindy
The weather was perfect, it was very clear to see the top of Mt Fuji. The guide was very talkative and informative. We really enjoyed our trip. Ninja village was very attractive.
Thank you for joining tour and review.
We are happy to hear that.
We hope you have a lot of memories.
Best regard
Japan Panoramic Tours
| Rating: | |
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| Packages: | Mt. Fuji Tour with Lunch |
| Attended as: | Families |
| Posted on: | 2018/02/21 |
| Activity Date: | 2018/02/09 |
Reviewed by: Nurhayati Rachman
amazing trip for only one day
good tour guide
good food
enjoy nature and fuji mountain air that looks pretty on top of the fuji mountain top station by feeling the cold udaha -7.
enjoy eating bluebery flavored ice cream and beautiful lake Kawaguguchi.
Experience enjoying a 4 dimensional simulator ride to see the sights around the fuji mountain area.
Thank you for joining our tour.
We are happy to get 5 stars.
Best regard
Japan Panoramic Tours
| Rating: | |
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| Packages: | Mt. Fuji Tour with Muslim Friendly Lunch |
| Attended as: | Friends |
| Posted on: | 2018/02/21 |
| Activity Date: | 2018/02/18 |
Reviewed by: Nellie
This tour was one of the best we’ve had. We got to see so many sites in one day. Tour was on time and the journey in the bus was made interesting and fun thanks to our knowledgeable and entertaining tour guide Levin! Oh we also got to see the magnificence of Mt Fuji because it was a clear day! What a treat!!
Thank you for joining our tour.
We are happy to get 5 stars.
We hope that you have a lot of memories in Japan.
Best regard
Japan Panoramic Tours
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| Packages: | Mt. Fuji Tour without Lunch |
| Attended as: | Families with Young Children |
| Posted on: | 2018/02/15 |
| Activity Date: | 2018/02/12 |
Reviewed by: Andrew
The bus and the route were good but the commentary was poor. There could have been so much more information provided, about the history of the city, interesting characters that have lived in Tokyo, about the design of the city, about the evolution of architectural styles, about how people lived 100, 200 years ago. I stead the commentary was dull. A pity.
| Rating: | |
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Families |
| Posted on: | 2018/02/10 |
| Activity Date: | 2018/02/07 |
Reviewed by: Nishal
This was my first time in Tokyo with my wife, and It was a perfect day for city tour with clear sunny day and little bit of cold .Ar the imperial palace we took lot of pictures and the guide also assisted us in taking our couples pictures , we had ample time to see around the imperial palace .at akasuka temple area, we got ample time to go around and explore the area on our own and we really enjoyed the place.thwn we had a nice lunch in a nice restaurant, specially the guide told us that sumo wrestlers take this lunch and the sumo stadium was right across the restaurant.
Then we also enjoyed the fish market and particularly my wife enjoyed the cruise part which was thirty minutes in which you again go through all the important bridges of the city and gives you a nice view of the city .it was really nice tour which we enjoyed a lot and we had time for shopping at some places which was very cheap. And the guide was very helpful and and he gave us tip all the time during the tour like where we can shop and eat if we like , and those tips were very helpful. I really liked the guide , he was very helpful.
Thank you for joining our tour and review.
We are happy to get a great review.
Please visit Japan again.
Best regard
Japan Panoramic Tours
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| Packages: | Review Rebate: Full Day Tour with Lunch and Skytree Ticket |
| Attended as: | Couples |
| Posted on: | 2018/02/10 |
| Activity Date: | 2018/02/08 |
Reviewed by: Chia wen
We hada gret time for this trip. Especially my boy was very happy because it was the first time of seeing snow. The lunch also very nice. Too bad we only can go to2nd station due to the snow and weather. Highly recommend to return Tokyo by Shinkansen because it save much more time.
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
| Attended as: | Families with Young Children |
| Posted on: | 2018/01/31 |
| Activity Date: | 2018/01/26 |
Reviewed by: JellyfishKing
We booked this tour for our first day in Japan.
It was a great introduction to Japanese culture and history.
The pickup and timing was all very efficient. The two tour guides where friendly, knowledgeable and entertaining.
| Rating: | |
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| Packages: | 【Until December】Tokyo Bus Tour with Lunch |
| Attended as: | Couples |
| Posted on: | 2018/01/29 |
| Activity Date: | 2018/01/20 |
Reviewed by: Erth C4
The tour was really enjoyable and educative. The sceneries were amazing. The tour guide was very kind and accommodating to assist us and extend extra services to his customers.
It was only frustrating that we did not reach the 5th station since the access was closed due to the climate condition. However, the overall experience was great
| Rating: | |
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| Packages: | Mt.Fuji 5th Station and Lake Kawaguchi Tour < 10-Hour > |
| Attended as: | Families |
| Posted on: | 2018/01/28 |
| Activity Date: | 2018/01/04 |
Reviewed by: Valerie
Fun tour! The no lunch options are slim but still delicious. Mario was very helpful and nice. Definitely worth going to see Mt Fuji.
Thank you for your message.
We are happy to hear that !!
We hope you have a lot of memories in Japan.
| Rating: | |
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| Packages: | Mt. Fuji Tour without Lunch |
| Attended as: | Couples |
| Posted on: | 2018/01/26 |
| Activity Date: | 2018/01/24 |
Reviewed by: fgb
We were not able to see the whole of Tokyo. Since they hardly speak english, we missed our bus. And the next bus we had to take was on its way back to our pick up point. If we take another color coded bus, it would be too late for us to go back to Shinjuku where we are staying.
| Rating: | |
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Families |
| Posted on: | 2018/01/24 |
| Activity Date: | 2018/01/20 |
Reviewed by: Joseph
Everything was great. The tour guide was pretty good. Bus and the drivers were pretty good. Overall everything was good. Nothing to complain.
Depending on where you are picked up, the pick up can take some time before the tour starts. In my case, it was more than an hour. Just be prepared for this.
| Rating: | |
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return without Lunch |
| Attended as: | Solo Travelers |
| Posted on: | 2018/01/22 |
| Activity Date: | 2018/01/20 |
Reviewed by: las
While in Japan I saw some of the most breathtaking places I have ever visited, including Mt. Fuji. We were going to attempt a trip on our own, but were so very glad we signed up for this tour!
| Rating: | |
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
| Attended as: | Friends |
| Posted on: | 2018/01/20 |
| Activity Date: | 2017/12/30 |
Reviewed by: Julie
I booked a 12 hour private tour for a group of 8 with transportation - October,2017.
Our quide (Taiji) met us at the Yokohama port (we arrived via cruise ship) at the designated time. We visited Rikugien Japanese Gardens, Imperial Palace-East Garden, National Museum of Tokyo, Senso-ji temple & Nakamise St.
We had an amazing lunch and traditional Japanese dinner. The only thing would have been to have some time for shopping. We also went to Shibuya Crossing before returning to Yokohoma. The weather was rainy so that contributed to a long day!
Guide needs a microphone in van so all can hear him.
Our group was VERY pleased with the service and sites!
Do Not hesitate to use Veltra!
Dear Julie
Thank you very much for choosing my service and booked for a whole day tour.
It's been a while and I hope you had some more good times on your cruiser ship discovering different countries and cities around the world.
I'm very happy to have received such nice feedback with 2 very nice pictures.
It was also a good experience for me to have organised a long day tour and have contributed to make you know little better than before.
Please feel free for any assistance in Japan if you or your friend will ever have the chance to come.
I myself enjoyed the dinner in that authentic restaurant.
Thank you for everything.
Taiji Endo
| Rating: | |
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| Attended as: | Friends |
| Posted on: | 2018/01/16 |
Reviewed by: Haru
The places we visited were all great with magnificent views! But we wish we could’ve stayed longer per area. We wanted to try out more activities at the ninja village and also stroll around a bit more ti check out stalls and souvenirs at Oshino village. Our tour guide Kim was helpful and accomidating as well!
Lunch was great! It was a buffet and everything was delicious. Blueberry Ice cream at Kawaguchiko lake was phenomenal. Even though it’s in the middle of winter, it’s highly recommended!
Overall, it was an amazing trip. We were able to go to all places since it was a sunny day.
Thank you for your message.
We will improve the time management.
We hope you have great days in Japan.
Best regard
Japan Panoramic Tours
| Rating: | |
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| Packages: | Mt. Fuji Tour with Lunch until December 2017 |
| Attended as: | Families |
| Posted on: | 2018/01/13 |
| Activity Date: | 2017/12/23 |
Reviewed by: Michelle W.
My husband and I took this tour as part of our first full day in Tokyo. We didn't really know what to expect. We are normally brave travelers who use public transit to see metropolitan cities. However, the more I researched more about Tokyo's attractions the more I began to feel overwhelmed. Enter Veltra and the Grand Tour Highlights with English Guide and Lunch Included!!! It was everything we could've hoped for. A great mix of traditional Japanese shrines and temples with a touch of modern tour attractions. The tour guides were so informative and friendly. Our bus driver was skilled and friendly, too. We actually missed our meeting time by 7min (because we exited the wrong exit in the Tokyo train station - we should've given ourselves more time to navigate that train station...read it'll take you 15 minutes - no joke- to go from one end to the other). Even though we missed our scheduled pick-up time, because we had pre-paid they left someone behind to wait for us and take us by cab (we paid $11 for the cab ride) to where the bus was making it's final pick up of people. The lunch that was included was delicious! We felt like we had enough time at each stop to explore on our own and make it back to the bus. Our guides were always very clear about what time and where exactly to find the bus. They counted us each time to make sure we didn't get lost - we felt very safe and well taken care of.
I was so impressed with the booking process on Veltra that I did not hesitate to book a similar tour to this in Kyoto. The instant confirmation and voucher system on the app makes it easy to use on the go!
| Rating: | |
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| Packages: | End of the Year Plan (Dec 28~31, 2018) Lunch Included |
| Attended as: | Couples |
| Posted on: | 2018/01/07 |
| Activity Date: | 2017/12/31 |
Reviewed by: Venkatesh
I must say this was one of the best way to see complex city like Tokyo. It was far beyond my expectations. The route covered was awesome, buses were excellent. This saves lot of time that one would spend otherwise understanding Tokyo subways, finding way to the station and out of station (this is huge concern if you have kids). The flexibility to get down on designated spot and hopping on was great. Only suggestion I would give is like in case of Roppongi Odaiba course, the gap between hop on and hop off is too large (almost 3 .5 hours). If they can shorten this, it will provide more flexibility to hop off at more places. Thanks for the good times.
| Rating: | |
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Families |
| Posted on: | 2018/01/04 |
| Activity Date: | 2018/01/02 |
Reviewed by: Sam
Our tour guide, Masayuki (Masa is his nickname), was very kind and patient to us. He speaks good english so there was no language barrier. He always tries to grant our requests such as bathroom breaks etc. Since it is a private tour, the tour itself is very flexible.
| Rating: | |
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| Packages: | Plan A: Lake Kawaguchi & Gotemba Outlets < 10-Hour > |
| Attended as: | Families |
| Posted on: | 2017/12/31 |
| Activity Date: | 2017/12/28 |
Reviewed by: Be greedy to welcome
In this course, I could see the outline of Tokyo.
But it was really boring.
-It was freezing day, so I had an impression that would have been needed something to make us warm, like hokkairo. I doubt the company can't make an effort to let the customer spend good time.
-Audio explanation had often been interrupted before it finished. Automatic audio system seems difficult to function in this type of the transportation. The company should provide the human guide for us to explain.
-The explanations itself were sometimes trivial matters, not essence of things.
It wasn't worth to pay enough for 3500yen.
| Rating: | |
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Solo Travelers |
| Posted on: | 2017/12/30 |
| Activity Date: | 2017/12/28 |
Reviewed by: Budi S. Prasetyo
We were having a grreat time during one day tour in Mt. Fuji. Eventhough the wheather was not perfect, and we can not visit the station 5, but they compensate it in a fair way. The tour leader, Levin San, is very friendly and warm. We are satisfied with all the services.
Thank you for joining our tour and review.
We are happy to get the 5 stars !
We will share with him this message.
Best reagrd
Japan Panoramic Tours
| Rating: | |
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| Packages: | Mt. Fuji Tour with Lunch until December 2017 |
| Attended as: | Families |
| Posted on: | 2017/12/29 |
| Activity Date: | 2017/12/27 |
Reviewed by: Hayati Haque
Time provided at each place is quite short.
The drop-point is different from the pick-up point.
Thank you for your review .
We will put much value on how you felt about our Mt.Fuji tour.
Thank you again.
Best Regards,
Japan Panoramic Tours
| Rating: | |
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| Packages: | Mt. Fuji Tour with Halal Lunch until December 2017 |
| Attended as: | Friends |
| Posted on: | 2017/12/26 |
| Activity Date: | 2017/12/16 |
Reviewed by: Maria Salazar
I am a returning customer of dicovery tours/veltra. The 1st time was last january 1,2017 and this time december 1,2017.
| Rating: | |
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| Packages: | Plan A: Lake Kawaguchi & Gotemba Outlets < 10-Hour > |
| Attended as: | Friends |
| Posted on: | 2017/12/24 |
| Activity Date: | 2017/12/01 |
Reviewed by: Gek Kee Png
We thank Levin for a wonderful time. Fuji Airway was a fantastic and wow experience...Mt Fuji 5th station view was beautiful...our guide Levin ensure we can get there impressed upon me that he cares.
Thank you for such a wonderful review with 5 stars!
We are very glad to hear that you enjoyed our tour with him.
I hope all the journey in Japan was awesome for you.
See you someday again.
Best regards,
Japan Panoramic Tours
| Rating: | |
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| Packages: | Mt. Fuji Tour with Lunch until December 2017 |
| Attended as: | Friends |
| Posted on: | 2017/12/23 |
| Activity Date: | 2017/12/22 |
Reviewed by: Jazz & Phoebe
Bus is always on time and does not stay long at every post. You'll get to every destination without having to worry about the travel time.The audio guide is useful as well since it is in sync every time we approach a certain stop. For a tourist with limited time to explore, this activity is very much recommended!
To be candid, I feel the limited time per location 2-3mins tops (if I remember it right) is too short to fully appreciate the experience. But the good thing about this, you'll be able to visit and take pictures at these iconic places.
| Rating: | |
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Friends |
| Posted on: | 2017/12/17 |
| Activity Date: | 2017/11/24 |
Reviewed by: Abansal
I took this trip last week with my family and had a wonderful time. We got a pick-up from Hotel New Otani which was near to the hotel we were staying. Then we were ferried to Shinjuku where we were transferred to our day tour bus headed for Mt Fuji . It was well managed and best part was the seats in the bus were pre-allocated so all the passengers were settled in no time. Even my daughter got a seat.
The tour guide ‘assistant’, as he called himself, was very friendly and real, talking from the heart and sharing his experiences in Japan.
It was a very pleasant and sunny day, perfect for viewing MtFuji, and that is what we got. We were able to go all the way to fifth station and click a few clear sights of the MtFuji.
On the way we stopped at few locations as per the itinerary. The stop at ninja village was awesome where we were also served Japanese style lunch with lot of vegetarian options. The food was great and well presented. There was a ninja show (not included in the tour price) which was also great. There were fun activities for all to do around the place.
On the way back we stopped for the 4D flight simulator ride which was not to be missed.
Overall we had a great time and we will recommend this tour to anyone visiting Tokyo.
Thank you for such a wonderful review with 5 stars!
We are very glad to hear that you enjoyed our tour with him.
I hope all the journey in Japan was awesome for you.
See you someday again.
Best regards,
Japan Panoramic Tours
| Rating: | |
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| Packages: | Review Rebate: Mt. Fuji Tour with Lunch until December 2017 |
| Attended as: | Families with Young Children |
| Posted on: | 2017/12/16 |
| Activity Date: | 2017/12/02 |
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Thank you for joining tour and review.
We are happy to hear that.
We hope you have a lot of memories.
Best regard
Japan Panoramic Tours