Tokyo
I chose this tour because the points I had were about to expire, and it was the same price as the number of points. My son was looking forward to it, and since we had a free day, I was determined to ride all three routes, but I ended up getting bored along the way. However, I think this season is particularly pleasant. It's fun to see the traffic lights and trains from a different perspective. The ability to get off at various stops and switch to other routes is also appealing.
I rode two routes on three buses. There was a female guide, but one person had very poor manners and behaved in a way that was quite unprofessional, which was very unpleasant. It seemed that the guide on the second floor could communicate with the driver via a built-in phone, and she would frequently scream and report things she saw or thought over the phone. The driver also received calls quite often. I wish they would stop during the drive. They might be friendly, but they should be more reserved while working. Moreover, she even gave nicknames to foreign guests and made jokes, which should not be said in front of us customers. Other guests were also looking at her with disapproval due to her inconsiderate behavior and loud voice, but she continued to talk loudly without caring, and the content of her conversation was not what one would expect from an adult. Unfortunately, we were seated very close to her, and it was truly unpleasant. My young son also looked surprised. The other two buses had female staff who were professional, but the impression was significantly tarnished because of that one person, which is disappointing. I remember her name and face well, so if you would like, I can provide that information. I hope this can be improved.
ポイントの有効期限がギリギリだったのでポイント数と同じ値段のこのツアーを選びました。
息子も楽しみにしていたし一日フリーだったので3ルートすべて乗ろうかと気合を入れていましたが、さすがに途中で飽きてしまいました。ただ、今の季節は特に気持ちがいいと思います。信号や電車の見える位置がいつもと違うのも楽しいです。途中下車をしたり他のルートに乗り換えたりできるのも魅力的です。
2ルート、3台のバスに乗りました。女性のガイドが一人付きますが、ひとりマナーも悪くとても仕事中だとは思えない態度で大変不快な思いをしました。2階のガイドの席と運転手とは備え付けの電話で話せるようになっているようで、なにかを見つけてはキャーキャー騒ぎ、見たことや思ったことを頻繁に電話で報告していました。また運転手からもかなりの頻度で電話がかかってきました。運転中なのにやめて欲しいです。仲がいいのかもしれませんが、仕事中は慎むべきです。しかも外国のお客さんに勝手にアダ名をつけ茶化すようなことまで言っていました。私たちお客に聞こえるように言うことではありません。他のお客さんもあまりに非常識な態度や大きな声に白い目を向けていましたが全く気にすることなく何度も大声でペチャクチャ話し(話し方もとても大人の会話とは思えないような内容でした)不運なことに私たちはその女性のすぐ近くの席だったので本当に嫌な思いをしました。小さな息子もびっくりした顔をしていました。ほか2台のバスの女性の方はきちんとしたプロの対応をしていましたが、その一人のせいで印象がかなり悪くなり残念でした。名前も顔もよく覚えているのでご連絡いただければお知らせ致します。ぜひ改善していただきたいです。
Dear Ms. Aoi Kondo,
Thank you for using the Sky Hop Bus.
We sincerely apologize for the unpleasant experience you encountered during your recent use of our service.
Regarding the incident that occurred, we deeply reflect on the inadequacy of our employee training that led to this situation.
We would like to extend our heartfelt apologies once again for the significant discomfort and inconvenience caused to you and your family during this tour.
As a company, we are committed to ensuring that similar incidents do not occur in the future. We will thoroughly re-educate and guide not only the involved guide but all related employees.
Once again, we sincerely apologize to you, Ms. Aoi Kondo.
Sincerely,
Hinomaru Motor Co., Ltd.
Marunouchi Sales Office
Director Kunio Majima
コンドウ アオイ 様
この度は、スカイホップバスをご利用賜りありがとうございました。
また、この度のご利用に際し、大変ご不快な思いをお掛けいたしましたことを心よりお詫び申し上げます。
今般、惹起致しました事案でございますが、弊社としての従業員に対する
教育の不備がまねいたことと深く反省を致しております。
このような事態により、この度ツアーにご参加のコンドウ様とご家族様に
大変なご不快及びご迷惑をお掛けいたしましたこと、重ねまして深くお詫び申し上げます。
弊社と致しましては、今後、同じような事態が発生しないよう、当該ガイドは基より、
全ての関係従業員の再教育及び指導を徹底してまいる所存でございます。
重ねまして、コンドウアオイ様に心よりお詫び申し上げます。
日の丸自動車興業株式会社
丸の内営業所
所長 間嶋邦夫
When I saw it on a television information program, it looked very interesting, so I decided to participate at the last minute. The weather was nice on the day of the event, and the winter breeze was not too cold, creating a comfortable environment. Almost everyone besides me were foreign travelers. The second floor had a great view, allowing us to see Tokyo's famous landmarks from perspectives that are usually not accessible.
テレビの情報番組で見たときに、大変面白そうだったので急きょ参加することにしました。当日は天気も良く、真冬の風も寒すぎず快適な環境でした。
私以外はほとんど外国人旅行者の方たちでした。2階部分は見晴らしも良く通常では見ることのできない視点で東京の名所を見て回ることができました。
The guide was good and entertain us throughout the journey. At mount hanoko, we should see mount fuji but weather too bad. Best to go during early spring to see it.
It is a very good and easy way to known Tokyo, especially for those who visit this city for first time. We had the opportunity to visit important landmarks. Take advantage to book two days because there is a lot to see. We recommend this tour.
There is very little time on this tour at the actual attractions, we had less than 25 mins at Fuji 5th station the highlight of the tour, less if you include the walk to find the bus afterwards.
Lunch at a hotel takes up valuable time on the tour and the food is definitely not worth the cost, is pre-laid out ready so is therefore cold when we arrived (western menu soup, fries, chicken).
Heavy traffic due to a long public holiday delayed the tour by a couple of hours, of course traffic cannot be predicted but on a public holiday weekend it’s almost a guarantee. The tour should have departed early for example on this particular day to allow time at the attractions.
Due to Volcanic activity for the past few months there are some changes to the tour – we were offered that we could cancel once on the bus at the start of the tour – again this could have been pre-advised via email. There is a clause in the fine print that attractions may change – but again this volcanic activity is a pre-understood change to the schedule. Not something that arose on the day itself. So no Hakone Sky Gondola and no Owakudani Valley stop.
Our guide Hitomi was excellent, very organized and knowledgeable and really made the tour – even with the challenges of time a success.
Tip 1 - I would advise getting yourself to the starting point of the tour, we had 1 hour 15 mins wait from the pick-up point which would have been a quick taxi from our hotel.
Tip 2 – Definitely take the bullet train return taking 2 hours off the travel time.
Tip 3 – Order a la carte from the hotel not pre-set as this will be cold and is very expensive and poor quality.
Whole tour expensive for what you get to see
travelled in july....weather was cloudy and could not visualise mt fuji clearly....tour is well organised....which includes 5th station , komitake ropeway and beautiful lake ashi cruise in hakone which is a beautiful place...will advise to book for two days tour which would be even more ..enjoying in that serene atmosphere...
Thank you Veltra for this enjoyable and great tour! It was a gift for my friend for her birthday and it was definitely the highlight of our trip in Tokyo.
The bus was on time to pick up us up from the hotel. The tour started smoothly all the way to the end. Guide was funny and shared about some Japanese cultures. She also had some jokes that are really funny. It was a perfect day when we were on the 5th station. Sky was blue and you can see the top of the Mt Fuji clearly. It was beautiful.
Lunch at the hotel was pretty good. And yeah we love the pirate boat cruise. Unfortunately, the sky gondola was not available because of the strong winds. We went to the temple instead which was pretty good as well.
The guides are friendly and helpful. Very informative about the great sites of Tokyo. Many attraction and stops. It's just not easy to navigate between different lines once a tour is over
I had been interested in the open-top red bus for a while and thought I would ride it someday. Wanting to have an interesting experience with my friends, I made a reservation this time.
You can choose to exchange your tickets either near Tokyo Skytree or Tokyo Station. We opted for Tokyo Station. The one-day ticket allows you to choose from three courses: Roppongi Course, Odaiba Course, and Asakusa Course. We initially chose the Odaiba Course because we thought the views would be beautiful.
Once we boarded, I was surprised by the height of the bus. It departs from Marunouchi, and the various buildings I usually see looked completely different from up high. It's amazing how much your perspective changes with height.
There was a lot of greenery and beautiful buildings, and I felt proud to be living in such a beautiful city. The bus headed towards the bay area, and surprisingly, it even went onto the expressway! I was a bit nervous about that.
It was a very sunny day, so the views of Odaiba were stunning. About 60% of the passengers were from overseas, and when Odaiba came into view, everyone cheered! We also passed by the Rainbow Bridge!
After that, we had lunch in Odaiba and returned to Marunouchi to join the Asakusa Course. Unlike the Odaiba Course, there weren't many scenic views, but we went under elevated tracks multiple times, which felt like an attraction.
At first, I thought I might get bored quickly, but it was so much fun that I didn't want to go back at all. Next time, I plan to dress warmly! I want to ride again!
前々から、オープントップの赤いバスが気になっており、いつか乗ろうと思ってました。友達と何か面白い体験をしたいと思い、今回予約しました。
チケット交換所は、スカイツリーか東京駅近くかで選べます。
私たちは東京駅からにしました。一日券は3コースから選べます。六本木コース、お台場コース、浅草コース。私達は景色がキレイそうという理由で、はじめはお台場コースに。乗車してバスの高さにびっくり。初めは丸の内から出発ですが、いつも見るいろんなビルが違うビルに見えてびっくり。高さでこんなにも見方な変わるのですね。
緑が多くて、キレイな建物がいっぱいで、私はこんなキレイな都市に住んでいたのかと誇らしくなりました。
湾岸の方に向かうバス。なんとこのバス首都高にもこのまま乗ります。ちょっとドキドキでした。
すごく晴れていた日だったので、お台場の景色がキレイに見えます。乗客は6割くらいは海外からの方でしたが、お台場がきれいに見えた瞬間わ皆さん歓声があがりました!レインボーブリッジも通りますよん!
その後私たちはお台場でランチしてまた丸の内まで戻り、浅草コースに参加しました!
お台場コースと違い、景色に花はないですが、高架下を何回も通るのでアトラクションみたいな気分を味わえました。
初めはすぐ飽きちゃうかなと思ったのですが、すごく楽しく、寒全然帰りたくありませんでした。
今度は厚着して挑もうと思います!また乗りたいです!
We were picked up at our hotel by our guide, Hashi and driven to where we boarded our bus for the day. Our first view of Mt Fuji was from the bus, and it was magical, with rivers of snow cascading from the the peak. We were driven to the 5th station, however, by the time we arrived, the peak was obstructed by cloud. From here we proceeded to a lovely hotel where we had a rather strange lunch, cold french fries, hot chicken and lovely crumbed prawn with a very watery miso soup. Following this we were taken to a gondola ride to a thermal region behind Lake Ashi, where the bus met us and took us to Lake Ashi for a cruise in a beautifully designed and decorated replica of a French Galleon. Hashi then explained how we would catch the Bullet Train back to Tokyo, and we were driven to the railway station. Several trains sped through the station whilst we were waiting, which was an experience. Our train ride to Tokyo was very comfortable and an experience not to be missed. We thoroughly enjoyed our day, and would recommend it to anyone traveling to Tokyo.
Thank you Veltra, we had a wonderful day and enjoyed the tour.
The tour was very well paced, not fast and hurried, we arrived at the 5th Station well in formed.
The visit to the Hakone "black eggs" and Sulper Leak was interesting along with the lake cruise, after such a long day the Bullet Train return is a must, back to you hotel as soon as possible.
A wonderful experience, certainly recommended.
This was a good tour. Although we didn't get to view Mt Fuji due to the weather it was still good to go. It's a long day and would suggest taking the bullet train back. Our guide Hashi was knowledgable and helpful. In our opinion we spent too much time at the thermals and the meal we had at the hotel was the worst we had in Japan. But although quite expensive it was a good but not great tour.
I often use Hop-on-Hop-off buses when traveling abroad, but I didn't know they were available in Japan. This time, I took all three routes to enjoy cherry blossom viewing. I was a bit worried that traffic jams might disrupt the bus schedule, but I was amazed at how accurate it was. I would love to ride again in a different season.
海外旅行時には現地でHop-on-Hop-offのバスをよく利用しますが、日本でもあるなんて知りませんでした。今回は桜見物を目的に3ルート全て乗りました。車の渋滞があったりしてバスのスケジュールが狂わないかなとおもいましたが、ま~~正確でおどろきました。また違う季節に乗りたいです。
I 'm remiss in posting this review. My daughter and I took this trip last year. We traveled from Boston to Tokyo and were thrilled that the cherry blossoms were in bloom. We only had three days in Tokyo before heading to Kyoto so this tour was fantastic. We hit all the high points. We started by going to Tokyo Tower. The views were awesome and we were lucky to be able to see Mt. Fuji. We had a tour of the city, a visit to the royal palace, several shrines, a park, lunch and a boat ride. I found the prices very reasonable for all we got and the lunch was terrific as well. Our guide was very knowledgeable and was happy to answer questions. The day was rainy and cold but the spirit of all was very bright. We were lucky that it warmed up and we were able to return on our own to some of the spots we saw. I looked at several tour companies before I left and this was the best. I have recommended this company to my boss when she went to Paris and she was happy with her tours as well. I will be using this company next year when I visit Italy.
Thouh we encountered traffic on the way to mt. Fuji and had to hurry up to finish the tour without skipping an activiy, it was still an awesome activity. The only thing i will change for my next travel is taking a shinkansen train back to tokyo because the hiway is traffic.
Wonderful Mount Fuji, we were lucky to have good weather so able to see the Mount Fuji clearly.. Great tour guide.. Very funny.. During the bus ride, she introduce the japan culture and language.. Hope to join this tour again.. Thank you Gray Lines tour..
I used the service from March 20 to 21.
I felt a thrill when passing just under the bridge supports, near the highway entrances, and right next to the plantings at each stop.
There were times when we had a Japanese guide and times when we didn't, and I thought it would have been better to have explanations.
It was extremely cold with the wind blowing, but I still enjoyed it to some extent.
3月20日から21日にかけて利用しました。
橋脚のすぐ下や高速道路の入り口や、各停留所の植え込みギリギリを通過するときはドキドキしました。
日本語のガイドさんが付いているときとそうでないときがあって、せっかくなら説明があったほうがよいと思いました。
風に吹かれて超寒かったですけど、それなりに楽しめました。
This tour is definitely worth it!
We did it in Feb 1st week and it was cold but worth the visit to Hakone and Mt. Fuji.
All the sites were very pretty and luckily we got a clear view of the Mt. Fuji.
Our tour guide was extremely sweet and very patient with all our questions.
The cruise at Lake Ashi was also exhilarating.
The most amazing part was the return by bullet train. The most amazing and fast Shinkasen experience!
Would definitely do this entire tour again in another season to see different scenic views!!!!
Thank you Veltra for this awesome trip!!!!
Thank you very much for your message. We are very happy to hear from you and you had very good time in Mt. Fuji & Hakone tour.
We hope to see you soom.
Thank you
Japan Gray Line Co., Ltd.
Pick up location is easy to find,bus arrived on time.
Thank You Veltra for making our Mt.Fuji tour experienced fun & memorable.
A good tour to save time. It is very difficult to navigate these places via public transport in Japan and it also saved a lot of time having to line up to purchase tickets.
During this season, the second floor was cold, but it was refreshing to look down at the streets of Tokyo from above. I would appreciate it if you could increase the number of trains a bit more.
この季節、2階は寒かったが東京の町並みを上から眺めるのは爽快であった。本数をもう少し増やしていただけると有難い
This was a great way for my family and I to tour Tokyo. Using the trains you cannot see the city, and it was very useful to see how to get around Tokyo and how the neighborhoods connect. We stopped at Sky Tree, Asakusa, Akihabara and Nihonbashi, and had enough time to explore each place without rushing. My parents really enjoyed it.
I took a friend from overseas who just started working in Tokyo. We took the SKY HOP bus with the greatest weather. It made our day the best. Even though I live in Tokyo, thanks to the guide I found something new in Tokyo. It truly changed my mood by sightseeing, shopping and the lunch. The sightseeing course is perfect for couples or families. Today we took only one course from the three. Next time I would like to try the others.
<Translated by Veltra.com>
I went sightseeing in Tokyo at the request of a friend who is being transferred overseas for a long term! The weather was great, and the breeze from the SKY HOP bus felt wonderful. With a guide accompanying us, I discovered new things about Tokyo, even though I live here. It was a nice change of pace with sightseeing, shopping, and lunch! I think it would be enjoyable for dates or families as well. Today, we only went through one of the three courses, but I felt like I wanted to try a different course next time!
長期海外転勤になる友人の希望で東京観光をしました!!
天気も良く、SKY HOPバスならでわの風が気持ち良く最高です。ガイドさんもついて、東京在住ですが新しい東京の発見がありました。
観光、ショッピング、ランチと良い気分転換になりました!
デートや家族でも楽しめると思います。
今日は3コース中1コースだけ回りましたが、次は別のコースも行きたいと感じました!
I used this as I had saved enough points, it was more fun than I had imagined. Some points that you can only see because they are connected by the train line. It was very thrilling moving at high speed.
<Translated by VELTRA.com>
I had a one-day ticket, so I rode twice, first at 10:20, from Marunouchi to Skytree, second at 17:30 from Marunouchi to Odaiba. When I was on the first row, it felt like a rollercoaster even though it was a normal curve. You can see a 360 degree panoramic view in the middle as well as in the back. It was so overwhelming. I would highly recommend it for small children. As a grownup, I enjoyed the bus guide’s story, full of knowledge.
<Translated by VELTRA.com>
I used it because I accumulated points, and I enjoyed it more than I expected.
The locations that can only be accessed by train are now connected by the line.
The high-speed travel is thrilling.
ポイントがたまったので利用しましたが、想像以上に楽しめました。
電車でしかいかない点の場所が線でつながりました。
高速走行などスリリングです。
I exchanged my points for a bus ticket since Alan's points were about to expire. It was valid for 24 hours, covered three routes, and included a live guide, which was very good.
アランのポイント期限切れ間近のためバスチケットに交換。24時間有効で3路線、生のガイド有りとても良かった。
I wanted to ride the red buses I saw around the city, so I signed up. I thought the one-day pass was only valid for the day it was exchanged, but it’s actually valid for 24 hours from the time of exchange. I was surprised it was valid until the next day (though I didn’t use it…).
I took two routes: one around the Tokyo Skytree and another around Odaiba. Each route takes about an hour. I was able to get off at the Skytree and stroll around Solamachi.
What surprised me was that the bus runs on the highway. Riding an open-top bus on the Shuto Expressway and crossing the Rainbow Bridge is a rare experience, and I can recommend this ticket just for that.
However, even in late March, it starts to get cold after around 4 PM. I think late April would be a better season. The guide's explanations were enjoyable, but sometimes their voice was too soft or they spoke too quickly, which was a downside.
Also, some bus stops were hard to find and in slightly awkward locations. For example, at Senso-ji Temple, I worried about whether I could reach it after being dropped off there! There might be regulations affecting this, but I hope improvements can be made.
Still, I think it’s fun for even those living in the city to ride just for a bit of a change!
街中で見かける赤いバスに乗ってみたくなって申し込み。
1日券って引き替えた日のみかと思ったら、引き替えた時間から24時間なんですね。次の日まで有効でびっくり。(使いませんでしたけど…)
スカイツリーをまわるコースとお台場をまわるコースの2つに乗車。1コースおおむね1時間程度ですね。途中でスカイツリー下車をしてソラマチをぶらぶらしたりもできました。
びっくりなのが高速道路を走ること。オープンバスで首都高を走ったり、レインボーブリッジを駆け抜けたりは滅多にできない体験で、これだけでもこのチケットおすすめできちゃいます。
ただ、3月下旬でも16時過ぎたくらいから寒くなってきます。4月下旬からが良いシーズンかな?
ガイドさんの解説も楽しいけど、声が小さかったり早口すぎたりするのがマイナス。
あと、バス停がわかりにくい&ちょっと場所が微妙なところがちらほら。浅草寺なんか、あそこで下ろされてたどり着けるのかな!?と入らない心配をしてしまいました。規制などもあるかもしれないけど、改善されると良いですね。
でも、都内在住者でもちょっと話題程度に乗ってみるのも楽しいと思いますよ!