Reviewed by: Dnz
Service was professional and efficient. Our driver was very helpful. We had such a short wait and we were back in Tokyo
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| Packages: | One-way (From Yokohama Port) Shared Ride to Hotel |
| Attended as: | Couples |
| Posted on: | 2018/10/18 |
| Activity Date: | 2018/10/16 |
Reviewed by: Capercats
Take the Green Tomato from your hotel to Yokohama Port. They service all Diamond Princess cruises. An on time and direct service to Yokohama. Just wished they had a service from the port to Narita Airport!
Thank you for review and suggestion.
We will think about that.
Warm regards,Sherpa/Green Tomato
| Rating: | |
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| Packages: | One-way (To Yokohama Port) Shared Ride from Hotel |
| Attended as: | Couples |
| Posted on: | 2018/10/13 |
| Activity Date: | 2018/09/25 |
Reviewed by: Zoey
Got both the airport pickup and return to and from Shinjuku and everything was incredibly smooth.
From the airport a lady was stood with my name on a board in the arrivals Hall and I was taken straight to the shared shuttle.
From the hotel to the airport we were given a pick up time (just over 4 hours ahead of our flight time), the driver came into our hotel lobby, loaded our bags into the shuttle and off we went back to the airport. Easy as!
| Rating: | |
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| Packages: | Shuttle To Narita Airport - Shared Ride |
| Attended as: | Couples |
| Posted on: | 2018/10/13 |
| Activity Date: | 2018/10/11 |
Reviewed by: Mick
Used it to get to Suzuka (Shiroko station) from Nagoya for 3 days of F1 GP so easily paid for itself. Will also get me to Kyoto but for that I will pay extra for the ^Limited Express^ as I need space for luggage and the time saying is bigger & get reserved seats.
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| Packages: | Kintetsu Rail Pass (Until Sept 30, 2018) |
| Attended as: | Friends |
| Posted on: | 2018/10/08 |
| Activity Date: | 2018/10/05 |
Reviewed by: Thomas
The service was more than what I expected. The van ride was comfortable and accommodated all of our luggage with ease. Great price!
| Rating: | |
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| Packages: | One-way (From Yokohama Port) Shared Ride to Hotel |
| Attended as: | Friends |
| Posted on: | 2018/09/14 |
| Activity Date: | 2018/09/12 |
Reviewed by: PD McLean
We walked off the cruise ship and a Green Tomatoe representative was there to greet us. We sat down while our vouchers were checked and assigned to the correct driver. Our luggage was loaded up and we were on route with a number of passengers right on time. We were delivered to our hotel as we expected. We would highly recommend this service to all cruise passengers disembarking at Yokohama port.
| Rating: | |
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| Packages: | One-way (From Yokohama Port) Shared Ride to Hotel |
| Attended as: | Couples |
| Posted on: | 2018/09/14 |
| Activity Date: | 2018/09/12 |
Reviewed by: Aussie Brian
Driver was prompt, he had a smile. He knew what was required and made sure we received first class service. His vehicle was well presented.
Dear Aussie Brian
We feel happy that you liked our service.
Your feedback gives us more encouragement to improve our service.
Thank you so much for your comment.
We hope to serving you again.
Best regards,
Fukuhara
GREEN TOMATO
| Rating: | |
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| Packages: | One-way (To Yokohama Port) Shared Ride from Hotel |
| Attended as: | Couples |
| Posted on: | 2018/09/13 |
| Activity Date: | 2018/08/27 |
Reviewed by: gan
kintetsu pass is good!
it can be better if kintetsu railway to offer 5-10 places/tourist spots with huge discount such as
for example, offer free ticket to
-Osaka Umeda sky building,
-Nara temple ticket( forgot which one) ,
-Nagoya castle ticket,
-Uji 平等宫 ticket
to attract ppl travel along the line.
in my opinion, the small discount is not going to attract tourists much.
hope my idea help you.
Gan
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| Packages: | Kintetsu Rail Pass (Until Sept 30, 2018) |
| Attended as: | Couples |
| Posted on: | 2018/09/10 |
| Activity Date: | 2018/09/08 |
Reviewed by: Alex
Instructions to pick up the wifi unit was totally unclear and there were 3 counters providing similar services in the small and crowded arrival hall of Fukuoka Airport. Took a while to figure out which one to pick up the wifi from.
It also soon became obvious that this is a very old unit with battery problems. The unit instantly drops to 90% battery life once you remove it from charge, and it can't last through the day; rather disappointing.
| Rating: | |
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| Packages: | 11 to 30 Day Plan |
| Attended as: | Families |
| Posted on: | 2018/09/04 |
| Activity Date: | 2018/08/25 |
Reviewed by: Vaidyanathan
The staff and Bus are good.The Bus is ok and sitting only on top floor and due to Sun Shine very inconvenient and very hot.
Need to take care of this.
| Rating: | |
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Families |
| Posted on: | 2018/08/31 |
| Activity Date: | 2018/08/28 |
Reviewed by: Travel with elderly
Hop on/off bus offer convenient way for quick sightseeing. Bus schedule is on time. Be aware there is no lower deck seating. Passenger need to be able to ascend steep steps to upper deck.
| Rating: | |
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Families |
| Posted on: | 2018/08/19 |
| Activity Date: | 2018/07/26 |
Reviewed by: Gemma (Australia)
Veltra was our choice for collection after our cruise around Japan, very happy with procedure from collection to drop-off at our hotel.
Would definitely use this company again and certainly recommend!
| Rating: | |
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| Packages: | One-way (From Yokohama Port) Shared Ride to Hotel |
| Attended as: | Couples |
| Posted on: | 2018/08/18 |
| Activity Date: | 2018/08/15 |
Reviewed by: Pang
they would not allow you to sit on the bottom level although it was extremely hot and started to sprinkle. Bring an umbrella for shade and rain.
The bus never came during the allotted time.
The bus did not make a stop like it was supposed to. The lady would not allow us to get off when there is clearly a stop on the map they give.
I spent a lot of $ on cab rides because they never came by the stop. We were 20+ minutes early.
| Rating: | |
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Friends |
| Posted on: | 2018/08/15 |
| Activity Date: | 2018/08/13 |
Reviewed by: Lana Einschlag
He should have come into the hotel and then he would have seen us. My husband, Michael, just happened to walk out of the hotel and noticed a white van in front. He asked if it was our tansfer...........he answered "yes".
| Rating: | |
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| Packages: | One-way (To Yokohama Port) Shared Ride from Hotel |
| Attended as: | Couples |
| Posted on: | 2018/07/29 |
| Activity Date: | 2018/07/03 |
Reviewed by: Edgar
Perfect for travelers on a budget. You cannot get a better deal to travel between Nagoya and Osaka (beautiful Kyoto included), and even other areas. The trips take longer but you get to know many places and scenery that you would miss if you were to take the shinkansen. You cannot ride the limited express trains with this pass. TIP: take the express trains that skip many stations, DO NOT take the semi-express or the local trains as they stop at every station.
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| Packages: | Kintetsu Rail Pass (Until Sept 30, 2018) |
| Attended as: | Families |
| Posted on: | 2018/07/26 |
| Activity Date: | 2018/07/21 |
Reviewed by: Travelers
The day was hot as hades. There is no cover, we were told not to go downstairs and we were also told not to use umbrellas to help with the sun. It would be nice to add 2 more busses on the Roppongi loop, there is way too much time between busses.
| Rating: | |
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Families |
| Posted on: | 2018/07/25 |
| Activity Date: | 2018/07/23 |
Reviewed by: Lana Einschlag
NRT airport is very busy but we found the transfer person. She told us she had a few other passengers and told us where to wait. It didn't take that long and we were on our way. Even though the driver didn't speak English, he got us to our hotel in the Ginza area of Tokyo.
Dear Lana Einschlag
Thank you for your comment. We are always trying to give our customer the best of the service.
Your feedback gives us more encouragement to improve our service.
We hope to serving you again.
Best regards,
Fukuhara
GREEN TOMATO
| Rating: | |
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| Packages: | Shuttle From Narita Airport - Shared Ride |
| Attended as: | Couples |
| Posted on: | 2018/07/24 |
| Activity Date: | 2018/07/01 |
Reviewed by: Chel-C
While on the cruise there was a situation which caused the ship's arrival to port to be delayed. Worried that our transportation wouldn't wait for us, we reached out to Veltra for assistance. Veltra was extremely helpful in ensuring we would still have our transportation. They communicated efficiently each time and eased our worries.
The vehicle was very clean and easily accommodated all of our luggage.
The driver was very professional and friendly.
| Rating: | |
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| Packages: | One-way (From Yokohama Port) Shared Ride to Hotel |
| Attended as: | Families |
| Posted on: | 2018/07/20 |
| Activity Date: | 2018/07/11 |
Reviewed by: Chel-C
We rented a router during our stay in Tokyo and it provided decent connectivity. The only thing we didn't realize is the more devices which are connected to the router drains the battery faster. So if you're planning on having multiple devices hooked up to the same router, ensure you have a back-up power source if you plan on being out and about for long periods of time.
| Rating: | |
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| Packages: | 11 to 30 Day Plan |
| Attended as: | Families |
| Posted on: | 2018/07/20 |
| Activity Date: | 2018/06/28 |
Reviewed by: Chel-C
Punctual, clean and comfortable!
Vehicle was able to accommodate 7 passengers and MANY bags!
| Rating: | |
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| Packages: | One-way (To Haneda Airport) Chartered Shuttle from Hotel |
| Attended as: | Families |
| Posted on: | 2018/07/19 |
| Activity Date: | 2018/07/12 |
Reviewed by: Priyanka B.
Decided last minute to take a bus tour as in it was 10:00 AM and we bought the tickets online and got on the tour bus at 1:00 PM! (There are times running throughout the day). No issue getting our information and the staff was extremely helpful and pleasant. They even helped us find out information regarding other landmarks in the city and typical tourist questions like where to eat, shop, and metro stations near landmarks. Highly recommend it and would do it again!
| Rating: | |
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Families |
| Posted on: | 2018/07/15 |
| Activity Date: | 2018/07/13 |
Reviewed by: Kerry
Forget about struggling with heavy suitcases whilst negotiating swarming train station crowds. Avoid the high costs of a taxi transfer. The Green Tomato door-to-door shared ride service saved me from the stress associated with navigating an unfamiliar route with a needy companion and cumbersome luggage. Upon disembarking a cruise ship, I had no difficulty locating the Green Tomato desk within the port building. Soon after, a small number of passengers were transported in comfort from the carpark below the arrival hall to their Tokyo destinations. The train may less expensive but, for ease, comfort and a stress-free transfer, I highly recommend this service.
Dear Kerry
We appreciate so much your comment.
Your feedback gives us more encouragement to improve our service.
We hope to serving you again.
Best regards,
Fukuhara
GREEN TOMATO
| Rating: | |
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| Packages: | One-way (From Yokohama Port) Shared Ride to Hotel |
| Attended as: | Couples |
| Posted on: | 2018/07/05 |
| Activity Date: | 2018/07/03 |
Reviewed by: Teong Lim
VERY GOOD SERVICE! The driver was very courteous, helpful and friendly.
We will use this service again in the future.
Dear Teong Lima,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards/Jyoti
| Rating: | |
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| Packages: | Shuttle To Narita Airport - Shared Ride |
| Attended as: | Couples |
| Posted on: | 2018/06/28 |
| Activity Date: | 2018/06/22 |
Reviewed by: Tokyo Time
This service worked out wonderfully! My wife and I decided last minute to do a tour bus ride to visit spots around Tokyo. When I say "last minute" I mean at breakfast around 0800 we decided to do the hop on hop off bus tour at 1030. From the time I booked it on my phone and when we checked in, the Representative already had our information printed out and confirmed our activity. Check in was smooth. The bus ride tour was perfect for us. We were able to hop off and visit a few popular locations. All in all, it was a great experience. I will use Veltra, again. Thank you.
EB
| Rating: | |
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Families |
| Posted on: | 2018/06/28 |
| Activity Date: | 2018/06/26 |
Reviewed by: Varzavand Debara
It's a good service if you are short on time but want to experience Tokyo.
The staff was helpful and the service started promptly.
The issue I faced was, the audio commentary and the location I was viewing was different.
If this could be coordinated, it would be worth it.
| Rating: | |
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Solo Travelers |
| Posted on: | 2018/06/22 |
| Activity Date: | 2018/06/20 |
Reviewed by: Toby
Easy to use. Once on it, connect and enter password - you are good to go!
Either get one from the airport or your can ask them to send to your hotel.
You wont regret it!
| Rating: | |
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| Packages: | 4 Day Plan |
| Attended as: | Couples |
| Posted on: | 2018/06/22 |
| Activity Date: | 2018/06/18 |
Reviewed by: Thomas
see most of the city, with excellent commentary and history. Helpfull staff.
| Rating: | |
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Solo Travelers |
| Posted on: | 2018/06/17 |
| Activity Date: | 2018/06/15 |
Reviewed by: Ninja N.
First time buying this pass. Biggest problem was having to go to some specific stations to get the actual pass. This should all be electronic and the pass can be obtained anywhere by scanning a QRcode for example. All train tickets should not read a piece of paper in this day an age.
| Rating: | |
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| Packages: | Kintetsu Rail Pass (Until Sept 30, 2018) |
| Attended as: | Couples |
| Posted on: | 2018/06/16 |
| Activity Date: | 2018/06/14 |
Reviewed by: しんちゃん
I rode all three courses, and it was a very good ticket for efficiently sightseeing in Tokyo. Since I could get off at various stops, I was able to enjoy different places by checking the timetable in advance. I plan to use it again for my next Tokyo sightseeing trip.
3つのコース全て乗車し、効率的に東京観光出来るので、私にとってはとてもよい乗車券でした。
途中下車出来るので、自分が行きたい場所で乗り降り出来るので、予め時刻表を確認する事で、いろいろな場所を楽しむ事が出来ました。
次の東京観光の時にも、利用しようと思います。
| Rating: | |
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| Packages: | 1日(24時間)券<~10/31> |
| Attended as: | Solo Travelers |
| Posted on: | 2018/06/09 |
| Activity Date: | 2018/06/02 |
Reviewed by: C.Chee
It's very easy to use and just show the voucher at the counter and you will get the pass.
| Rating: | |
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| Packages: | Kintetsu Rail Pass (Until Sept 30, 2018) |
| Attended as: | Couples |
| Posted on: | 2018/06/01 |
| Activity Date: | 2018/05/11 |
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