Reviewed by: Dave
Driver was on time, actually a few minutes early. Van was clean, driver was courteous and helpful. Booking was easy and problem free and everything went as expected. Will definitely use this service again when we are in Tokyo.
| Rating: | |
|---|---|
| Packages: | Shuttle To Narita Airport - Shared Ride |
| Attended as: | Couples |
| Posted on: | 2019/05/01 |
| Activity Date: | 2019/04/29 |
Reviewed by: Stew Mahoney
The pick up was prompt and fast but the driver left us around the corner, not in front of a hotel but it was the wrong hotel. We had to drag our luggage to the next block to the correct hotel.
| Rating: | |
|---|---|
| Packages: | Shuttle To Narita Airport - Shared Ride |
| Attended as: | Couples |
| Posted on: | 2019/05/01 |
| Activity Date: | 2019/04/29 |
Reviewed by: shawn
pick up was on time, van was comfy, would book again
| Rating: | |
|---|---|
| Packages: | Shuttle From Narita Airport - Shared Ride |
| Attended as: | Couples |
| Posted on: | 2019/04/13 |
| Activity Date: | 2019/04/10 |
Reviewed by: Talisi
When leaving Tokyo from our hotel to the Narita airport we decided to contract for a shared shuttle with Veltra. Your instructions say to be at your hotel lobby 15 minutes before scheduled pickup. We arrived at exactly that time and our driver was driving in at that moment. After loading our luggage and getting us in the van and showing where the heat controls were and what the wifi password was we started for the airport. I asked him if he had to stop for others and he said that we were the only ones on the trip. As I looked around the van I was amazed at how clean everything was, Not a single piece of trash or even lint on the carpet. The ride took a little over a hour and he answered questions along the way about things we were curious about. At the airport he unloaded our luggage and thanked us for using his company and was very appreciative when we told him that we definitely would.
| Rating: | |
|---|---|
| Packages: | Shuttle To Narita Airport - Shared Ride |
| Attended as: | Couples |
| Posted on: | 2019/02/18 |
| Activity Date: | 2019/02/15 |
Reviewed by: CRR
Our flight to Tokyo was delayed four hours, but someone was waiting for us at the baggage claim exit. The vehicle was very clean, and the driver dropped us off right at the hotel door. Very happy with the overall experience, and will definitely use again.
Dear customer,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
GREEN TOMATO
| Rating: | |
|---|---|
| Packages: | Shuttle From Narita Airport - Shared Ride |
| Attended as: | Couples |
| Posted on: | 2018/12/09 |
| Activity Date: | 2018/12/06 |
Reviewed by: Zoey
Got both the airport pickup and return to and from Shinjuku and everything was incredibly smooth.
From the airport a lady was stood with my name on a board in the arrivals Hall and I was taken straight to the shared shuttle.
From the hotel to the airport we were given a pick up time (just over 4 hours ahead of our flight time), the driver came into our hotel lobby, loaded our bags into the shuttle and off we went back to the airport. Easy as!
| Rating: | |
|---|---|
| Packages: | Shuttle To Narita Airport - Shared Ride |
| Attended as: | Couples |
| Posted on: | 2018/10/13 |
| Activity Date: | 2018/10/11 |
Reviewed by: Lana Einschlag
NRT airport is very busy but we found the transfer person. She told us she had a few other passengers and told us where to wait. It didn't take that long and we were on our way. Even though the driver didn't speak English, he got us to our hotel in the Ginza area of Tokyo.
Dear Lana Einschlag
Thank you for your comment. We are always trying to give our customer the best of the service.
Your feedback gives us more encouragement to improve our service.
We hope to serving you again.
Best regards,
Fukuhara
GREEN TOMATO
| Rating: | |
|---|---|
| Packages: | Shuttle From Narita Airport - Shared Ride |
| Attended as: | Couples |
| Posted on: | 2018/07/24 |
| Activity Date: | 2018/07/01 |
Reviewed by: Chel-C
Punctual, clean and comfortable!
Vehicle was able to accommodate 7 passengers and MANY bags!
| Rating: | |
|---|---|
| Packages: | One-way (To Haneda Airport) Chartered Shuttle from Hotel |
| Attended as: | Families |
| Posted on: | 2018/07/19 |
| Activity Date: | 2018/07/12 |
Reviewed by: Teong Lim
VERY GOOD SERVICE! The driver was very courteous, helpful and friendly.
We will use this service again in the future.
Dear Teong Lima,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards/Jyoti
| Rating: | |
|---|---|
| Packages: | Shuttle To Narita Airport - Shared Ride |
| Attended as: | Couples |
| Posted on: | 2018/06/28 |
| Activity Date: | 2018/06/22 |
Reviewed by: FamilyBonding
Veltra staff made things easier for us. It was a wonderful trip afterwards because it started off right.
Thank you for your review. Please, come again!
Best Regards
Green Tomato
| Rating: | |
|---|---|
| Packages: | Shuttle From Narita Airport - Shared Ride |
| Attended as: | Families |
| Posted on: | 2018/05/21 |
| Activity Date: | 2018/05/19 |
Reviewed by: Narita traveler
Agent meet me to locate the shuttle. Very fast and convenient.
Thank you for your review! We hope you had a pleasant trip. Please, come again!
Best Regards,
Green Tomato
| Rating: | |
|---|---|
| Packages: | Shuttle From Narita Airport - Shared Ride |
| Attended as: | Couples |
| Posted on: | 2018/05/19 |
| Activity Date: | 2018/04/23 |
Reviewed by: Denise McLennan
Confirmation the day we arrived at our motel in Japan. Pick up was on time and easy ride to airport. Very reliable and would recommend them for any transfer either from a cruise ship port or to airport. Tours are well ran also .
Dear Denise McLennan, thank you for rating us. We hope you had a pleasant trip.
Please, come again!
| Rating: | |
|---|---|
| Packages: | One-way (To Haneda Airport) Shared Ride from Hotel |
| Attended as: | Couples |
| Posted on: | 2018/05/12 |
| Activity Date: | 2018/04/16 |
Reviewed by: May
Picked up from our hotel. Luggage taken cared of. Driver very nice and a safe driver.
Dear May,
Thank you for your kind words.
We hope you enjoyed your stay. Please, come again!
Best Regards,
Green Tomato
| Rating: | |
|---|---|
| Packages: | Shuttle To Narita Airport - Shared Ride |
| Attended as: | Families |
| Posted on: | 2018/05/05 |
| Activity Date: | 2018/05/02 |
Reviewed by: RITA L OSBORN
The car arrived on time. The driver was courteous and the car was clean and comfortable. The Hotel Staff Fare welled us, politely.
After picking up one more client, in the centre of Tokyo, we went straight to the airport. Fast, efficient and friendly service, all the way.
HAPPY to Recommend.
Dear customer,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards/Jyoti
GREEN TOMATO
| Rating: | |
|---|---|
| Packages: | Shuttle To Narita Airport - Shared Ride |
| Attended as: | Couples |
| Posted on: | 2018/04/20 |
| Activity Date: | 2018/04/17 |
Reviewed by: Leeanne
Everything went smoothly from the moment we left the customs area and arriving at our hotel. The guide was there to greet us and the van for the transfer was extremely comfortable and clean. Great experience .
Dear customer,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards/Jyoti
GREEN TOMATO
| Rating: | |
|---|---|
| Packages: | One-way (From Haneda Airport) Shared Ride to Hotel |
| Attended as: | Couples |
| Posted on: | 2018/04/18 |
| Activity Date: | 2018/04/16 |
Reviewed by: Sam
Our driver was on time. Very efficient way of travelling if you don’t want to take the public transport. There’s also wifi in the car. The driver also helped carry our luggages to the car.
Thank you for your compliment. We will tell the driver about your compliment.
Looking forward to serving you again.
Regards/Buddha
| Rating: | |
|---|---|
| Packages: | Shuttle To Narita Airport - Shared Ride |
| Attended as: | Families |
| Posted on: | 2018/01/20 |
| Activity Date: | 2018/01/03 |
Reviewed by: Sam
Our flight was delayed for a bit but the Person in charge was still patiently waiting for us at the arrivals area with my name on the paper that he was holding. Very efficient way of travelling if you don’t want to take the public transport. There’s also wifi in the car. The driver also helped carry our luggages to the car.
Thank you for your compliment. We look forward to provide more good services next time when you visit japan.
| Rating: | |
|---|---|
| Packages: | Shuttle From Narita Airport - Shared Ride |
| Attended as: | Families |
| Posted on: | 2018/01/20 |
| Activity Date: | 2017/12/26 |
Reviewed by: Holoholo
I had difficulty walking and used wheelchair service at the airport and a cane outside of the airport. Your staff was so kind and gracious with helping with my luggage to and from the airport and also when I arrived and departed my hotel. I am very glad I found your company on line and will use your services again when I fly in and out of Tokyo. Just a note about the Hotel Villa Royal Fontaine Tokyo Roppongi--there is a driveway from the street fronting the hotel that allows vehicles to drop and pick up passengers more easily instead of from the street fronting the hotel. That would be more convenient and accessible for both the van driver and passenger. Thank you for the great service.
Dear customer,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards,Jyoti
GREEN TOMATO
| Rating: | |
|---|---|
| Packages: | Shuttle To Narita Airport - Shared Ride |
| Attended as: | Solo Travelers |
| Posted on: | 2018/01/06 |
| Activity Date: | 2018/01/04 |
Reviewed by: EKrau
Excellent service which I can highly recommend and will definitely use again.
Dear customer,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards,Jyoti
GREEN TOMATO
| Rating: | |
|---|---|
| Packages: | Shuttle From Narita Airport - Shared Ride |
| Attended as: | Solo Travelers |
| Posted on: | 2017/12/03 |
| Activity Date: | 2017/11/20 |
Reviewed by: Janice Hobby
Driver arrived early at our hotel, only 2 of us in the van. Van spotless, driver took our bags down in the lift for us, the drive to Narita airport, takes about 3-4 hrs, lucky we did not have any other pick- ups, so glad to have plenty of time to get there for our checkin. Recommend this service to anyone.
Dear customer,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards,Jyoti
GREEN TOMATO
| Rating: | |
|---|---|
| Packages: | Shuttle To Narita Airport - Shared Ride |
| Attended as: | Couples |
| Posted on: | 2017/11/24 |
| Activity Date: | 2017/11/21 |
Reviewed by: CLM
We arrived at Narita airport last November 1, and a representative from green
Tomato met us and guided us to our driver immediately. The driver was polite and made sure we were comfortable during the ride going to Tokyo.
| Rating: | |
|---|---|
| Packages: | Shuttle From Narita Airport - Shared Ride |
| Attended as: | Families |
| Posted on: | 2017/11/07 |
| Activity Date: | 2017/11/01 |
Reviewed by: Ron weddle
Very pleasant experience. Van was clean - driver courteous - was prompt
Dear customer,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards,Jyoti
GREEN TOMATO
| Rating: | |
|---|---|
| Packages: | Shuttle From Narita Airport - Shared Ride |
| Attended as: | Families |
| Posted on: | 2017/11/04 |
| Activity Date: | 2017/10/15 |
Reviewed by: Ron weddle
Outstanding - Green Tomato is a class act - very professional - would recommend highly
Dear customer,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards,
Jyoti
GREEN TOMATO
| Rating: | |
|---|---|
| Packages: | Shuttle To Narita Airport - Shared Ride |
| Attended as: | Families |
| Posted on: | 2017/10/30 |
| Activity Date: | 2017/10/28 |
Reviewed by: Mary K, USA
Our driver arrived before the scheduled time. He was professional and courteous. The van was immaculate. It was to be a shared ride but the other couple cancelled. We enjoyed the ride to the airport and arrived in plenty of time for our flight. We would definitely use this company again for our future trips. Thanks to all you organized our transportation.
Dear Mary K,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
Please contact or email us whenever if you have any inquiries for any place in Japan.
We are waiting for your next booking.
Best regards,
Jyoti
GREEN TOMATO
| Rating: | |
|---|---|
| Packages: | Shuttle To Narita Airport - Shared Ride |
| Attended as: | Couples |
| Posted on: | 2017/09/30 |
| Activity Date: | 2017/09/27 |
Reviewed by: Dannie
My wife and I arranged transport to Narita Airport. They were on time, courteous and drove us in a professional manner.
We would definitely recommend this service.
Dear Dannie
We feel happy that you liked our service and we appreciate so much your comment.
Your feedback gives us more encouragement to improve our service.
We hope to serving you again.
Best regards,
GREEN TOMATO
Fukuhara
| Rating: | |
|---|---|
| Packages: | Shuttle To Narita Airport - Shared Ride |
| Attended as: | Couples |
| Posted on: | 2017/09/12 |
| Activity Date: | 2017/09/03 |
Reviewed by: Chibichanga
There was a slight difficulty in finding the reps for green tomato shuttle. Once we got on the shuttle, it was a hassle free and comfortable ride into Tokyo and our hotel. We forgot to make reservations for our return to narita so we took the airport limousine service (bus). It took much longer since we stopped at so many hotels and it cost only 1000 yen less. Definitely recommend the shuttle over train or bus.
Dear Chibichanga
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
Please contact or email us whenever if you have any inquiries for any place in Japan.
We are waiting for your next booking.
Best regards,
Jyoti
GREEN TOMATO
| Rating: | |
|---|---|
| Packages: | Shuttle From Narita Airport - Shared Ride |
| Attended as: | Families |
| Posted on: | 2017/08/19 |
| Activity Date: | 2017/08/09 |
Reviewed by: azuly10
Used from Rusutsu Resort.
I visited in March. I was relieved by the on-time departure amidst the remaining snow.
There was also a restroom break along the way, which made it comfortable.
ルスツリゾートから利用。
3月の利用でした。雪が残る中、定刻通りの出発に安心しました。
途中のトイレ休憩もあり、快適でした。
| Rating: | |
|---|---|
| Packages: | ルスツ⇒新千歳空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2017/06/18 |
| Activity Date: | 2017/03/19 |
Reviewed by: Liza Maria
We just arrived from a fun filled experience tour in Tokyo. Our pickup transfer driver/guide arrived on time but unfortunately we got lost in locating the exact meeting area because of the wrong map that was given by the agency. Through the help of a Filipina working at Narita airport we were able to contact our guide. Inspite of the rain, our guide Taji still managed to bring us to Meguro River with full bloom cherry blossom trees and to the (secret) as described by our guide long stretch of cherry blossom trèes not popular to tourists.He also recommended an authentic and tasty ramen for our group to try. Thank you Taji for the wonderful experience!
| Rating: | |
|---|---|
| Packages: | 6-Hour Private Charter with Guide |
| Attended as: | Friends |
| Posted on: | 2017/04/22 |
| Activity Date: | 2017/04/11 |
Reviewed by: ERT-Washington, DC
The driver arrived early, was extremely courteous, and knew some English. The vehicle was very nice and tidy. Ride to airport was pleasantly uneventful. Bear in mind, these are shared rides. We traveled quite a way across the city to reach the other passenger who was going out to the airport, but arrived at Narita in plenty of time to catch our intercontinental flight. Since one normally walks and rides the Metro in Tokyo, it can be interesting to see some of the city by car. I would recommend the service highly.
Dear customer,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
| Rating: | |
|---|---|
| Packages: | Shuttle To Narita Airport - Shared Ride |
| Attended as: | Couples |
| Posted on: | 2017/03/19 |
| Activity Date: | 2017/02/20 |
Reviewed by: Shawn
It had reasonable prices but be prepared to wait since it is a shared shuttle so you may have to wait a little while before leaving if they have more pick ups for the day. Had to wait 45-1hr for the next party to come in
Dear Shawn,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
Please contact or email us whenever if you have any inquiries for any place in Japan.
We are waiting for your next booking.
Best regards,
Jyoti
GREEN TOMATO
| Rating: | |
|---|---|
| Packages: | Shuttle From Narita Airport - Shared Ride |
| Attended as: | Solo Travelers |
| Posted on: | 2016/04/10 |
| Activity Date: | 2016/04/08 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Dear Talisi
We feel happy that you liked our service and we appreciate so much your comment.
I will forward your comment also to the driver.
Your feedback gives us more encouragement to improve our service.
We hope to serving you again.
Best regards,
Fukuhara
GREEN TOMATO