Reviewed by: ミッキー
I was disappointed that I couldn't get on the bus I wanted because I didn't have much knowledge and made a reservation. I reserved a designated seat and went to the bus center to confirm, only to find out that this reservation was only for a bus with unreserved seats. I had to wait in line for 30 minutes to board. As an elderly person, I thought I had secured a designated seat, so I was quite disheartened.
あまり知識がなく予約してしまって
乗りたいバスに乗れなくて残念でした。
バスの指定席を予約してバスセンターに行って確認したらこの予約は自由席のみのバスしか乗れなくて30分ならんで乗りました。高齢者なので指定席がとれていたと思っていたのでがっかりでした。
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2024/04/10 |
| Activity Date: | 2024/04/09 |
Reviewed by: あん
It was a fun moment that passed in the blink of an eye. I appreciated being able to store my belongings in a locker during the visit.
あっという間の楽しいひとときでした。
見学の際は、ロッカーに荷物を預かっていただけるので助かりました。
| Rating: | |
|---|---|
| Packages: | 一般ツアー |
| Attended as: | Solo Travelers |
| Posted on: | 2024/04/10 |
| Activity Date: | 2024/04/09 |
Reviewed by: このツアーやめとけマン
I absolutely do not recommend using this tour company.
I have used various travel companies and sites before, but this was the worst experience.
Despite making a reservation for a single passenger one month before the departure date, I was assigned a seat on the day of the tour that was an unfavorable aisle seat where I couldn't see the scenery out of the window.
Other seats on the bus were available for single passengers without anyone sitting next to them, so I was really frustrated and upset.
As a result, I could hardly see the scenery that the guide was explaining, ruining the value of the trip.
A well-organized travel tour would consider changing seats during the itinerary to avoid any advantages or disadvantages, but there was none of that here.
If I had known I would get such a seat from the seating chart at the time of booking, I wouldn't have made the reservation. Moreover, this tour was already overpriced, lacking meals, activities, or souvenirs, and I was completely dissatisfied to be charged the same price as everyone else for such a seat.
To make matters worse, I had to sit next to an unfamiliar elderly woman of the opposite sex in a cramped seat, who repeatedly dozed off and leaned on me during the journey, which was infuriating.
The final straw was the female guide.
She talked incessantly, and it seemed like she wanted to show off her proficiency in Chinese. She would take about two minutes to explain something in Japanese, then spend three times as long repeating it in a high-pitched voice in Chinese, which was utterly exhausting.
Even during the time outside of guiding, she chatted in Chinese with inbound Chinese tourists on the bus, making me want to tell her to be quiet!
In addition to Chinese, she also repeated similar guidance in broken English for inbound guests, making me wonder if this was even a domestic tour in Japan.
If this is the kind of tour guide they have, I would prefer to have her assigned to a bus exclusively for inbound passengers.
It was so noisy that it doubled my fatigue.
I will never use a tour company that lacks such consideration again!
ここのツアーは絶対利用しない方がいいです。
今までいろんな旅行会社、サイトのツアーを利用しましたが最低でした。
一名利用の予約を出発日の1ヶ月前にしたにも関わらず、当日のガイドから割り振られた座席が、車窓の景色が見えない不利な通路側。
バス内他の座席では隣席に人のない一名利用をさせていたので納得いかず本当に頭にきました。
おかげでガイドの案内する車窓の景色は殆ど見えず、旅の値打ちは台無し。
気の利いた旅行ツアーなら席を旅程中に入替え、有利不利などないように配慮しますがここはまるで無し。
こんな席だと予約時の座席表で分かれば予約などしませんでしたし、只でさえ食事もアクティビティも土産も何もつかない割高のツアーなのに、こんな席で全員同一の料金をとられたことに全く納得がいきません。
挙げ句に、狭い座席なのに隣席が見知らぬ年配女性と異性で、道中、居眠りを繰り返し何度も当方にもたれかかってくる始末で、怒鳴りたくなるほどでした。
極めつけは、添乗員の女性ガイドです。
とにかくよく喋ることこの上なく、しかも自らが中国語を堪能なことひけらかしたいのか、日本語で2分ほど話した内容を中国語でその3倍ほども時間をかけて延々と中国後で甲高くまくし立てて話すのにはほとほとうんざり。
ガイド案内以外の時間も、バス内のインバウンド中国人と中国語でお喋りする始末で、少しは黙ってろよ!と言いたくなりました。
中国語以外にも、カタコトの拙い英語でインバウンド客に同様のガイドを繰返すため、ここは日本の国内ツアーではないのか?と首をかしげたくなりました。
こういう添乗員ならば、いっそ、インバウンド乗客だけを乗せたバスに配置してもらいたい。
うるさすぎて疲れも倍加しました。
こんな配慮のかけらもないツアー会社は二度と利用などしません!
| Rating: | |
|---|---|
| Packages: | 【4~10月】基本プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2024/04/10 |
| Activity Date: | 2024/04/10 |
Reviewed by: MG3
I was able to catch a glimpse of how hard the ANA staff involved with airplanes are working in various fields, making me appreciate airplanes even more.
飛行機に携わるANAスタッフの方々が、色々な分野でとってもがんばっていることを垣間見ることができ、ますます飛行機が素敵に思えます。
| Rating: | |
|---|---|
| Packages: | 一般ツアー |
| Attended as: | Families |
| Posted on: | 2024/04/10 |
| Activity Date: | 2024/04/08 |
Reviewed by: まりりん
It was a meaningful day, guided by a kind driver and a reliable guide to places that are very difficult to reach on a solo trip, from 7:30 AM to 6:30 PM. I was happy to meet Kuuta-kun, the Okinawa rail.
朝7:30から18:30まで、一人旅ではとても行けない場所を優しい運転手さんとしっかり者のガイドさんに案内して頂き、有意義な一日でした。
ヤンバルクイナのクー太くんに会えて嬉しかった。
| Rating: | |
|---|---|
| Packages: | 【4月30日まで】基本プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2024/04/10 |
| Activity Date: | 2024/04/09 |
Reviewed by: 文殊トリオ
The person in charge of the weather forecast called in advance to say not to worry about the all-day rain, which made me feel relieved. Indeed, it rained and stopped, allowing us to see moss droplets and Japanese macaques. Above all, the guide's thoughtful consideration and kindness were the best. I truly had a wonderful, dream-like time.
天気予報の終日雨を担当者の方が気にしなくて良いですよって前もって電話で話してくださり気持ち楽になりました
その通り、降ったりやんだりで苔雫、ヤクザルを見ることもできました
何よりガイドさんの細かい配慮、優しさが、最高でした
本当に素敵で夢のような時間を過ごせました
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Friends |
| Posted on: | 2024/04/09 |
| Activity Date: | 2024/04/08 |
Reviewed by: パパリンコ
The venue opens at 10:40 for the 11 o'clock event! If you arrive too early, you'll have to wait outside. A current flight attendant kindly guided us through the base. She was very friendly and responded clearly to our questions. I think it would be great for you to visit at least once.
11時からのは
10時40分に会場が開きます!
早く行きすぎると外で待つ事になります。
現役CAさんがbase内を丁寧に案内してくれました。
すごく親切でこちらからの質問にもわかりやすく対応してくださいました。
ぜひ一度行かれたら良いと思います。
| Rating: | |
|---|---|
| Packages: | 一般ツアー ビークル付き |
| Attended as: | Solo Travelers |
| Posted on: | 2024/04/09 |
| Activity Date: | 2024/04/08 |
Reviewed by: Pararyuryu
That's great!
As a foreigner, I can't have a Japanese phone number. The staff confirmed my reservation for when I arrive in Yakushima. I felt relieved.
On the day of departure, it rained, heavily rained, and it was really pouring, but I had fun!
Everyone was in separate groups, with participants ranging from 2 to 8 and one kite.
There was a break in the middle. The first stage was normal, but the second stage was intense!
But don't worry, there’s a kite, so you can feel at ease!
いいっすね~
外国人でありますので、日本の電話番号が持てないです。Staffが私の屋久島の到着する場合で予約確認しました。安心しました。
出発当日は雨、大雨、めっちゃ大雨でしたが、楽しかったわ~
皆さんが別々のグループを、2~8名参加者と1名カイトの感じ
中途に休憩時間がありました。第一段階は普通ですけど、第二階段はヤバーーーーーすっ
でも、カイトがいますので、安心してください!
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2024/04/08 |
| Activity Date: | 2024/04/07 |
Reviewed by: Shim
これは私の沖縄への2回目の訪問ですが、主要な観光地を一度に巡るツアーを強くお勧めします。とても親切なガイドがいて、沖縄の主要な観光地を選んで案内してくれ、沖縄旅行を楽しむための素晴らしい場所に導いてくれました。もし後で機会があれば、再度参加したいと思います。
This is my second visit to Okinawa, but I highly recommend this tour if it is to tour all the major attractions at once. They showed you a very friendly guide and a selection of major attractions in Okinawa, and guide you to a wonderful place to enjoy your trip to Okinawa. If I have a chance later, I would like to attend again.
| Rating: | |
|---|---|
| Packages: | 【9/30まで】沖縄美ら海水族館入館券付きコース |
| Attended as: | Solo Travelers |
| Posted on: | 2024/04/08 |
| Activity Date: | 2024/04/07 |
Reviewed by: ありんこ
It was a very windy day, and the boat ride from Ishigaki to Iriomote was extremely bumpy. (This was due to the weather, and not because of any issues with the tour!) It felt like being on a roller coaster, and even though I took motion sickness medication beforehand, it was quite tough. There were quite a few screams echoing inside the boat.
After a challenging journey, we finally arrived at Iriomote Island, but I felt unwell for a while. In my case, I had to take a mangrove cruise right away, which made me fearful of being on another boat, but this one was stable and well-ventilated, so I was okay.
After that, I was able to enjoy the tour smoothly!
I was very worried about the return trip to Taketomi Island, but the wind calmed down, and the boat was less rocky, so it was fine.
On Taketomi Island, I had chosen a free walk option because the bus tours were fully booked at the time of reservation, but it was a hot day, making walking quite difficult. We walked to the center, but my child got tired, and we didn't feel like walking to the beach, so we turned back and returned.
During the hot season, if you're good with the heat, renting a bicycle might be a good option, but there are quite a few hills, so that could also be tough.
風の強い日だった為、石垣~西表までの船がもの凄い揺れでした。
(※天候のせいであって、ツアーが悪いわけではありません!)
ジェットコースターに乗っている様で、酔い止めを飲んでから乗ったにも関わらず、かなり辛かったです。
船の中で結構悲鳴が響いていました。
やっとの思いで西表島に着いて、しばらく具合が悪く、私の場合はすぐにマングローブの遊覧船だったので、また船かと恐怖でしたが、こちらは揺れずに、風通しも良い船だったので、大丈夫でした。
その後は順調にツアーを楽しめました!
帰りの竹富島までの移動がとても心配でしたが、風が落ち着いて、船の揺れも少なくて、大丈夫でした。
竹富島では、予約時にはバスツアーがもういっぱいで、フリーウォークを選択しましたが、暑い日だったので歩くのが大変でした。
中心部まで歩きましたが、子供が疲れてしまい、ビーチ等まで歩く気が起きずに、そのまま引き返して帰りました。
暑い季節は、暑さに強い方はレンタサイクルでもいいかもしれませんが、坂道多めなので、それも辛いかもしれません。
| Rating: | |
|---|---|
| Packages: | 竹富島フリーウォークプラン |
| Attended as: | Families with Young Children |
| Posted on: | 2024/04/08 |
| Activity Date: | 2024/04/04 |
Reviewed by: るびるび
The weather was mostly cloudy, and it was lucky that it cleared up for a moment at Kabira Bay. However, thanks to the humorous storytelling of our male guide, we enjoyed a pleasant atmosphere throughout the tour. I was thrilled to see sea turtles swimming while on the glass-bottom boat! The tour was nearly full, but it was packed with highlights, which explains its popularity. I highly recommend it. I would like to try again on a sunny day.
終始曇りで、川平湾で一瞬晴れたのがラッキーくらいの天気でした。
しかし、男性のガイドさんのユーモアあふれる話術で、終始和やかな雰囲気で楽しめました。
グラスボートで泳いでいるウミガメを見ることができて感激です!
ほぼ満員のツアーでしたが、見どころがぎゅっと詰まった内容で人気もうなづけます。オススメです。
また晴れた日に再チャレンジしてみたいです。
| Rating: | |
|---|---|
| Packages: | 石垣島一周定期観光バス |
| Attended as: | Families |
| Posted on: | 2024/04/07 |
| Activity Date: | 2024/03/14 |
Reviewed by: TARO
The mangrove tour was fascinating. We were able to observe the roots well at low tide. I've heard that the characteristic roots of the mangroves are not visible at high tide, so I think participating on a day when low tide occurs from the morning to noon would be more enjoyable. The ox cart on Yubu Island was peaceful, and it truly looked like a slow-life scene straight out of a guidebook. I didn't have high expectations for the lunch bento since it was part of the tour, but it was very delicious, featuring local ingredients. The glass-bottom boat tour in Taketomi Island was great; the captain was very knowledgeable about where to find fish, and we were able to see a lot of tropical fish, which made my elementary school-aged child very happy.
マングローブツアーが興味深いです。ちょうど干潮のタイミングで、根っ子がよく観察できました。満潮だとマングローブの特徴の根っ子が見えないそうなので、午前中からお昼にかけて干潮になる日に参加した方がより楽しめると思います。由布島の牛車も長閑で、まさにガイドブックで見るスローライフの景色そのものでした。昼食の弁当はツアーなのであまり期待していませんでしたが、地元の食材を使った品々でとても美味しかったです。竹富島のグラスボートは船長さんが魚がいるポイントを熟知していらっしゃって熱帯魚を沢山見ることができ、小学生の子供も大喜びでした。
| Rating: | |
|---|---|
| Packages: | 竹富島グラスボートプラン |
| Attended as: | Families with Young Children |
| Posted on: | 2024/04/07 |
| Activity Date: | 2024/04/05 |
Reviewed by: うめこ
It was a highly satisfying tour that allowed us to efficiently visit three islands. I participated on a slightly cloudy day, but it was not too hot, making it a perfect temperature for strolling around.
3つの島を効率よく巡ることができて、とても満足度の高いツアーでした。少し薄曇りの日に参加しましたが、暑すぎず、散策にはちょうど良い気温でした。
| Rating: | |
|---|---|
| Packages: | 竹富島フリーウォークプラン |
| Attended as: | Solo Travelers |
| Posted on: | 2024/04/06 |
| Activity Date: | 2024/04/06 |
Reviewed by: yoshie
About half of the group was made up of foreign tourists, and the guide provided information in both Japanese and Chinese. The guide was really nice, which doubled the fun. On the last day in Hokkaido, we were able to see all the highlights, and it became a memorable experience.
半分くらいは外国人の観光の方で、ガイドさんは日本語と中国語両方で案内していました。
ガイドさんがとってもいい人で楽しさ倍増でした。
北海道最終日にぐるりと見所を一周できて思い出に残りました。
| Rating: | |
|---|---|
| Packages: | 【2月】冬季 支笏湖氷濤まつり期間 昭和新山クマ牧場入場券付きプラン |
| Attended as: | Families |
| Posted on: | 2024/04/06 |
| Activity Date: | 2024/03/17 |
Reviewed by: きのこ
It was a lot of fun and became a great memory! The air was clean and refreshing. On the way there, the weather was clear and I enjoyed the scenery, but on the way back it rained, and feeling tired, I kept my head down and descended quietly. The temperature was just right. I was fortunate to have a great guide, making it a memorable trip.
とても楽しく良い思い出になりました!空気がキレイで気持ちよかったです。行きは晴れて景色も堪能できましたが、帰りは雨が降り、疲れもあったため下を向いて黙々と下りました。気温はちょうど良かったです。ガイドさんにも恵まれ思い出に残る旅になりました。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Friends |
| Posted on: | 2024/04/06 |
| Activity Date: | 2024/03/17 |
Reviewed by: ayk
It was in the order of Ishigaki > Iriomote > Yufu > Taketomi!
On Iriomote, not only did we take a boat, but the bus driver also guided us during the ride, and we got to hear various stories.
In Taketomi, I chose to do a free walk, but my legs were completely exhausted, so I ended up renting a bicycle on-site.
I felt it might have been better to have that arranged from the start.
石垣〉西表〉由布〉竹富〉石垣の順でした!
西表では船はもちろん、バス移動の間も運転手さんがガイドしてくださり、色んなお話しが聞けました。
竹富ではフリーウォークを選択しましたが、足が疲れ切っていたので、結局現地でレンタサイクルを借りました。
最初からつけといてもいいかも?と感じました。
| Rating: | |
|---|---|
| Packages: | 竹富島フリーウォークプラン |
| Attended as: | Couples |
| Posted on: | 2024/04/06 |
| Activity Date: | 2024/04/05 |
Reviewed by: SH
It was a short trip, but I was able to efficiently visit the highlights of Iriomote Island, Yufu Island, and Taketomi Island from the morning, and return to Ishigaki Island before the evening, making good use of my time.
短い旅行でしたが朝から西表島・由布島・竹富島の見どころを効率的に回り、夕方前には石垣島に戻れるので時間を有効に使えました。
| Rating: | |
|---|---|
| Packages: | 竹富島バス観光プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2024/04/06 |
| Activity Date: | 2024/03/22 |
Reviewed by: ヒデキ
We participated as a couple on April 5th. We were informed in advance that most of the bus passengers were foreigners and that the guide's announcements would prioritize English, which made us feel a bit blue. However, the attentiveness of our guide, Maria, was wonderful, and she frequently checked in with us at the sightseeing spots, making it a memorable experience. We will use this service again if we have the opportunity. Thank you, Maria.
4月5日に夫婦で参加しました。バスの同乗者が、ほぼ外国人の方でガイド案内も英語優先になると事前に伝えられ、少々ブルーな気分になりました。しかしガイドのマリアさんの気配りが素晴らしく、観光地でも度々声掛けをしていただき楽しい思い出となりました。また機会があれば利用します。マリアさんありがとう。
Dear Hideki,
Thank you very much for participating in the LIMON tour. We are very pleased to hear that you were satisfied with the tour. Additionally, we are honored to receive your kind words about our tour guide. We will do our utmost to ensure that you can join us again next time. We sincerely look forward to your next participation.
Sincerely,
Shinki Kanko, LIMON
ヒデキ様
この度はLIMONツアーにご参加いただき、誠にありがとうございます。
ご満足いただけるツアーでありました事、大変嬉しく拝読いたしました。
また、添乗員へのお褒めのお言葉をいただき、大変光栄でございます。
次回もご参加いただけるよう、社員一同全力で取り組ませていただきます。
またのご参加を心よりお待ちしております。
神姫観光 LIMON
| Rating: | |
|---|---|
| Packages: | 【京都発】昼食・拝観料なしプラン |
| Attended as: | Couples |
| Posted on: | 2024/04/06 |
| Activity Date: | 2024/04/05 |
Reviewed by: チナ
I was able to spend a wonderful time following the schedule. I would like to use this service again if the opportunity arises.
時間に沿ったスケジュールで素敵な時間を過ごすことができました。
また機会がありましたら利用したいと思います。
Dear China,
Thank you very much for participating in the LIMON tour. We appreciate your sharing your experience. Our entire team is committed to ensuring that we continue to provide tours that satisfy our customers. We sincerely look forward to your next participation.
Sincerely,
Shinkei Kanko, LIMON
チナ様
この度はLIMONツアーにご参加いただき、誠にありがとうございます。
体験談をご投稿いただきありがとうございます。
弊社としましても、今後ともお客様にご満足いただけるツアーでありますよう
社員一同全力で取り組ませていただきます。
またのご参加を心よりお待ちしております。
神姫観光 LIMON
| Rating: | |
|---|---|
| Packages: | 【京都発】昼食・拝観料なしプラン |
| Attended as: | Couples |
| Posted on: | 2024/04/06 |
| Activity Date: | 2024/03/31 |
Reviewed by: mallycoco
The timing was accurate, but Akama Shrine was skipped.
It was good that I was told at the beginning, "I'm just a driver," so I didn't have any unnecessary expectations.
There were many places that couldn't be accessed by public transportation.
Thank you for your help.
時間に正確でしたが赤間神宮はスキップされました
ガイドさんではなく
「運ぶだけのドライバーです」
最初に言われて余計な期待をしなかったのも良かったのかもしれませんね
公共交通機関では行けないところばかり、
お世話になりました
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2024/04/06 |
| Activity Date: | 2024/04/04 |
Reviewed by: よっしー
I booked during the cherry blossom peak season, but unlike the photos, the cherry blossoms weren't close enough to see, and I didn't really need to ride the cold double-decker bus. I only saw one cherry blossom tree at the entrance of Ueno Park as I passed by, so I couldn't see anything inside. It felt like a trip just to visit tourist spots. It was inexpensive, and the guide was decent.
桜は満開シーズンで予約しましたが、写真とは違い桜が近くにあって見えるわけでもなく、寒い二階建てバスに乗る必要もないかなと。
上野公園は入り口の一本の桜を見たのみで横を通ったので中は全く見えず。
観光地を回る旅だったかな。
お安かったし、ガイドさんもそれなりかと。
| Rating: | |
|---|---|
| Packages: | 通常プラン(14:00出発) |
| Attended as: | Families |
| Posted on: | 2024/04/06 |
| Activity Date: | 2024/04/05 |
Reviewed by: 出張の天使
I saw wonderful views! The historical explanations of each sight and the descriptions of what to see were rich and interesting. Discount information for products was also provided. It was very helpful.
素晴らしい景色を観ました!また各景色の歴史説明と見ることの説明が充実且つ面白い。商品の割引情報も提供されました。非常に助かった。
| Rating: | |
|---|---|
| Packages: | 【4~10月】基本プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2024/04/06 |
| Activity Date: | 2024/04/05 |
Reviewed by: ぷる
We were able to go to the desired route, but the guide mentioned that they would make a group reservation for us to enter Kinkaku-ji, and they asked for the children's ages. Even though I told them my child is a middle school student, they immediately asked my child, "How old are you?" to confirm. Since the answer was the same as mine, the guide chuckled a bit.
I felt very uncomfortable about that interaction, especially since I wasn't lying as a parent. Even after returning from the trip, I am still filled with unpleasant feelings about that response. I have never experienced such treatment with other tour companies.
希望のルートへは行けましたが、金閣寺へ入館する為ガイドさんが団体申し込みをしてくださるとの事で子供の年齢を聞かれ親が中学生ですと伝えて居るのにその側ですぐさま子供に年齢は幾つ?と言い確認しておりました。
親と同じ答えなのでガイドさんはクスッと笑っておりました。
親が嘘を言ってるわけでもなくお伝えしたのに、旅行から帰ってからもあの対応に不愉快な気持ちで一杯です。
他のツアー会社でもこの様な扱いはされた事がありませんでした。
Dear Puru,
Thank you very much for using our tour service.
We sincerely apologize for the unpleasant experience you had during your important trip. We will promptly share your feedback within our company and work on improvements to ensure that such incidents do not occur in the future. We appreciate your participation in our tour, and we deeply apologize for the discomfort caused by the behavior of our tour guide.
Sincerely,
Shinkimi Kanko, LIMON
ぷる様
この度は弊社ツアーをご利用いただき誠にありがとうございます。
大切なご旅行にも関わらず大変ご不快な思いをさせてしまいましたこと、
心よりお詫び申し上げます。
お客様より頂戴しましたご意見は弊社内でも早急に共有するとともに、
今後こういった事が無いよう、改善を進めて参ります。
この度は弊社ツアーへご参加頂きましたこと御礼申し上げるとともに、
添乗員の言動により大変ご不快にさせてしまいましたことを
心より深くお詫び申し上げます。
神姫観光 LIMON
| Rating: | |
|---|---|
| Packages: | 【京都発】昼食・拝観料なしプラン |
| Attended as: | Families |
| Posted on: | 2024/04/06 |
| Activity Date: | 2024/03/25 |
Reviewed by: Ellen
The tour guide was lovely. She didn’t speak much English but she had a book of phrases she needed to tell us written out so we knew what was going on. The bus ride had an English audio guide which was generally interesting. The train was beautiful, and the scenery was amazing. The boat trip was unfortunately cancelled due to the heavy rain the day before, so we had a long coach journey instead. The bamboo forest was incredible but very busy so if you want quiet maybe go by yourself instead of on a tour. we had three hours at Arashyama which was actually perfect, if we’d had a boat trip too it would have only been an hour which would have been too short!
| Rating: | |
|---|---|
| Packages: | Standard Plan |
| Attended as: | Couples |
| Posted on: | 2024/04/06 |
| Activity Date: | 2024/04/04 |
Reviewed by: みい
It was a tour for overseas travelers, but the tour guide was kind and explained everything in Japanese individually, so I was able to enjoy sightseeing without any worries.
海外向けツアーでしたが、添乗員さんが親切で個別に日本語で説明してくれたので、何も不安にならず楽しく観光出来ました。
| Rating: | |
|---|---|
| Packages: | 【3/19まで】通常プラン |
| Attended as: | Families |
| Posted on: | 2024/04/04 |
| Activity Date: | 2024/03/10 |
Reviewed by: たかひろ
It was a packed and fulfilling tour. The sightseeing boat and the water buffalo cart were experiences I wouldn't normally have, so it became a wonderful memory!
The weather was cloudy, but for this tour, cloudy weather is actually better. If it were sunny, it would be hot and tiring.
盛りだくさんで、1日が充実したツアーでした。 遊覧船も、水牛車も、普段は経験出来ないので、すごくいい思い出になりました!
天気は曇りでしたが、このツアーに参加するなら、曇がいいですね。 晴れだと暑くて疲れちゃいます。
| Rating: | |
|---|---|
| Packages: | 【VELTRA限定】竹富島レンタサイクルプラン |
| Attended as: | Families |
| Posted on: | 2024/04/04 |
| Activity Date: | 2024/03/30 |
Reviewed by: のんてぃー
It was a tour that was quite enjoyable, with the guide's words being educational and keeping us engaged. It was a shame that the Churaumi Aquarium was crowded and we couldn't see much, but we had fun playing in the ocean. However, it was a rather busy tour ( ̄∀ ̄), but it was good because we got to go to various places.
退屈せず、ガイドさんの言葉は勉強になり、かなり楽しめたツアーでした。
美ら海水族館が混雑してて、あまり見れないのが残念でしたが、海で遊んだり楽しかったです。
ただ、かなり忙しいツアー内容ですが( ̄∀ ̄)色々行けたから良いです。
Dear Nonti,
Thank you very much for riding the Lad Churaumi bus for the one-day tour of Okinawa, which includes admission to the Okinawa Churaumi Aquarium.
We appreciate your feedback and have reviewed your comments.
Your valuable opinions and impressions will be taken into consideration for our future operations.
We look forward to your continued patronage.
Best regards.
のんてぃー様
このたびは
ラド美ら海号 沖縄1日観光バス / 沖縄美ら海水族館入館券付きコースにご乗車いただき誠にありがとうございます。
口コミのご記入ありがとうございます。
お客さまの書き込みを確認させていただきました。
頂いた貴重なご意見やご感想は、
今後の運営の参考とさせていただきます。
今後とも引き続きご愛顧のほど
どうぞよろしくお願い申し上げます。
| Rating: | |
|---|---|
| Packages: | 【9/30まで】沖縄美ら海水族館入館券付きコース |
| Attended as: | Families |
| Posted on: | 2024/04/03 |
| Activity Date: | 2024/04/02 |
Reviewed by: チカ
The tour guide was approachable, very kind, and it was great. There are set meeting times at each sightseeing location, but they pass relatively quickly, so I think it's best to confirm any places you definitely want to visit in advance (including regular shops and many stalls, which can be confusing!).
添乗員の方が接しやすく、とても親切で良かったです。各観光場所で集合時間が決まっているのですが、わりとすぐに経つので必ず行きたい場所などは事前に確認しておいた方がいいと思います(普通のお店を含め屋台なども沢山あるので迷ってしまいます!)
Dear Chika,
Thank you very much for participating in the LIMON tour. We are truly honored to receive your kind words about our tour guide. We will do our utmost to ensure that you can join us again next time. We sincerely look forward to your next participation.
Sincerely,
Shinkitourism, LIMON
チカ様
この度はLIMONツアーにご参加いただき、誠にありがとうございます。
添乗員へのお褒めのお言葉をいただき、大変光栄でございます。
次回もご参加いただけるよう、社員一同全力で取り組ませていただきます。
またのご参加を心よりお待ちしております。
神姫観光 LIMON
| Rating: | |
|---|---|
| Packages: | 【京都発】京料理御膳+拝観料付きプラン |
| Attended as: | Solo Travelers |
| Posted on: | 2024/04/03 |
| Activity Date: | 2024/04/01 |
Reviewed by: Brooklynite
A trip with my elderly mother. We usually enjoy freedom and spontaneity, so initially, we thought about taking a highway bus from Kanazawa Station to Shirakawa-go on our own. However, we decided to join this tour because it allows us to visit both Shirakawa-go and Gokayama in one day. It was the right choice. Having the tour guide manage the time made it easy for us, and during the ride to our destination, we learned about the route we were taking, local specialties, recommended spots in Shirakawa-go, and interesting facts about the history of Gokayama. This increased our satisfaction with the tour and sparked further interest. My mother was also happy to be able to enjoy the trip without any strain. Thank you for your assistance.
高齢の母との二人旅。いつもは自由、気ままが好きなので、当初は自分達で金沢駅から高速バスに乗って白川郷へ行こうかと思っていたのですが、こちらのツアーでは白川郷と五箇山両方を日帰りで回れるということで、申し込みました。選んで正解でした。添乗員さんに時間管理をして頂くので楽であったことは勿論、目的地までの車中にて どんな経路で向かっているのか、名産品や白川郷おすすめスポットの紹介、五箇山という土地の今昔に関する豆知識なども教えて頂き、ツアー後の満足度も上がりましたし、更なる興味も湧きました。母も無理なく回れて喜んでいました。お世話になりありがとうございました。
Dear Brooklynite,
Thank you for participating in our tour the other day. I believe you noticed the significant differences between Shirakawa-go and Gokayama, even though they are both gassho-zukuri villages. I am very pleased to hear that the time allocation for the tour allowed for a leisurely stroll. Thank you for your high overall rating. I have shared your experiences with our tour guide, who was very happy to hear them.
White Ring Co., Ltd.
Brooklynite様
先日は弊社ツアーにご参加いただきありがとうございました。白川郷・五箇山は同じ合掌造り集落でも大きな違いにお気づきになられたと思います。ツアーの時間配分もゆっくり散策できたようで大変嬉しく思います。高い総合評価をいただきありがとうございました。添乗員に体験談をお伝えいたしました。とても喜んでいました。
株式会社ホワイトリング
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Families |
| Posted on: | 2024/04/03 |
| Activity Date: | 2024/04/02 |
Reviewed by: 昭和の観光客
This was my first time sightseeing in Kyoto with my wife, and it was a one-day bus tour for us after 40 years. We arrived at the meeting place an hour early and waited for the guide to check in. Even 15 minutes before the start, no one had arrived at the designated meeting point on the map (Hachijo-guchi Bus Terminal).
In a hurry, I called the emergency contact, and they asked if there was anyone in a yellow happi nearby. Looking around, I spotted three people in yellow happi about 30 meters away, so I went over. A large number of participants had already gathered there. However, there was no sign for "Veltra," and the staff with "LIMON" written on their backs were checking in. You might think, "It’s just 30 meters away, how could you not find it?" but when you're in an unfamiliar place, it's hard to spot something even if you're close to the indicated location on the map. I might be being a bit unreasonable, but the tour schedule ended up being significantly delayed by over an hour, causing us to miss our dinner reservation, and we had to leave the tour during the last sightseeing stop in Arashiyama, unable to participate in the bus ride back to Kyoto Station.
I walked over a kilometer from JR Saga-Arashiyama back to JR Kyoto Station on my own. I even paid for train fare that wouldn’t have been necessary if I had returned with the tour. Other participants on different days have also commented that they wished they had been informed of the final disbanding time during the tour.
Above all, if you are conducting sightseeing tours every day, you should plan the sightseeing schedule with more flexibility! Since "Veltra" is used by many people around the world, I let my guard down and failed to manage the risk of lost time. Unfortunately, my initial impression of the tour's potential was confirmed by the error at the meeting point.
I don't think I will be able to participate again, but I hope our disappointment leads to improvements for future participants, allowing everyone to enjoy a better sightseeing experience in Kyoto!
今回は初めて京都観光をする妻と私は40年ぶりの京都1日バスツアーでした。
最初に集合場所に1時間前に到着しガイドの点呼を待っていました。15分前になっても誰も地図の集合場所(八条口バス乗降場)には来ませんでした。
あわてて緊急連絡に電話すると近くに黄色いハッピの者はいませんか?と言われて見渡すと約30m離れたあたりに黄色のハッピの方が3名見えたので行って見ました。既に大勢の参加者が集まっていました。しかしそこには「ベルトラ」の表示はなく「LIMON」と黄色のハッピの背中に書かれたスタッフが点呼していました。結果で見ると「たかが30mぐらいの離れた場所ぐらいわかるだろう」とおっしゃるでしょうが、初めて訪れる土地で、自分は案内地図の示された場所にピンポイントにいれば少し離れてもなかなか見つけられないものです。甘えているかもしれませんがツアーのスケジュールも最終的には大幅に1時間以上遅れ夜の食事処の予約に間に合わなくなり最後の嵐山観光の途中でツアーを離れてツアーバスでの京都駅解散まで参加できませんでした。
1㎞以上歩いてJR嵯峨嵐山からJR京都駅に自分で戻りました。
ツアーで戻れば必要ない電車賃も払いました。
このツアーの別日の参加者の方もコメントされていましたが、ツアーの途中案内で最終解散時間を連絡してほしかったです。
なにより毎日観光ツアーしているのなら観光時間スケジュールをもっとゆとりをもって組むべきでしょう!
世界中のたくさんの方が利用しているVELTRA”なので、私もつい安心してロスタイムの危機管理ができていませんでした。
ツアーの始まり(集合場所)の誤差からツアーのポテンシャルが低そうな予感が当たってしまい残念でした。
この先、何度も参加はできないと思いますが「私共の残念」がこれからのツアー参加者様達に改善されて皆様がより良い京都観光ができますように!
Dear valued customer,
Thank you very much for participating in the LIMON tour. First of all, I sincerely apologize for any anxiety caused by our insufficient guidance regarding the meeting location. We will promptly share your valuable feedback within our company and work on improvements and training.
Additionally, due to the cherry blossom season and the large number of foreign tourists visiting Japan, there were significant delays caused by traffic congestion. I deeply regret that you were unable to fully enjoy the tour, but I hope you were able to have a wonderful time in Kyoto before and after the tour.
In closing, I would like to express my gratitude for joining our tour and sincerely apologize for any discomfort or unease we may have caused.
Sincerely,
Shinki Kanko, LIMON
昭和の観光客様
この度はLIMONツアーにご参加いただき、誠にありがとうございます。
まずは、ご集合場所のご案内不足によりお客様にご不安を与えてしまい、大変申し訳ございません。
お客様よりいただきました貴重なご意見は弊社内で早急に共有するとともに、指導・改善を進めてまいります。
また、桜シーズンと訪日外国人観光客のお客様が大変多く来日されており渋滞混雑の為、予定が大幅に遅れておりました。
最後までツアーをお楽しみいただけず心苦しい限りですが、前後の京都でのお時間等は素敵なひとときをお過ごしいただけておりましたら嬉しく思います。
最後となりますが、この度は弊社ツアーへご参加頂きましたこと御礼申し上げるとともに、
ご不安・ご不快にさせてしまいましたことを心より深くお詫び申し上げます。
神姫観光 LIMON
| Rating: | |
|---|---|
| Packages: | 【京都発】昼食・拝観料なしプラン |
| Attended as: | Couples |
| Posted on: | 2024/04/03 |
| Activity Date: | 2024/03/29 |
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親愛なるシム様
沖縄美ら海水族館入場券付きの1日観光バスツアー「ラッド美ら海沖縄」にご参加いただきありがとうございます。
ご感想をいただき、ありがとうございます。
お客様の投稿を確認いたしました。
貴重なご意見や感想に感謝申し上げます。
今後の運営の参考にさせていただきます。
引き続きのご愛顧を賜りますようお願い申し上げます。
敬具。
Dear Shim
Thank you for taking the sightseeing bus tour Rad Churaumi Okinawa 1-day sightseeing bus / Course with Okinawa Churaumi Aquarium admission ticket
Thank you for your review.
We have confirmed the customer's post.
We would like to thank you for your valuable opinions and impressions.
We will use this as a reference for future operations.
We look forward to your continued patronage.
Best regard.