Japan
The duration of stay at each point was just right, and at Oishi Forest Park, I was able to walk leisurely while taking photos without feeling rushed. The course with the strange rocks and views usually takes an hour, but I was able to complete it faster than expected, so I extended my visit to another course to see the banyan trees, and in the end, I managed to cover all the courses within 80 minutes. I think younger people or those with a decent level of fitness can see all the courses. The Churaumi Aquarium seemed to be planned so that we could make it in time for the dolphin show. The show started at a good time after we arrived, so it was possible to see it. I had enough time for the three-hour aquarium visit, so I also went to Emerald Beach, which is located in front of the aquarium, and enjoyed the scenery. The local guide was friendly and full of love for Okinawa. I was also happy to receive a complimentary bottle of water. Thank you very much.
各ポイントでの滞在時間も丁度良く、大石林山ではあせることなくルートをのんびり写真取りながら歩けました。奇岩と展望が見れるコースは、通常なら一時間掛かるのですが、思いの外早く回れたのでガジュマルを見にもう1つのコースへも足を伸ばし、結果全てのコースを80分という枠内で回りきれました。若手の方やある程度の健脚なら全コース見れると思います。美ら海水族館はイルカショー開催時間に間に合う様なプランニングだったのでしょうか。到着して程よい時間にイルカショーがスタートするので、見ることも可能です。水族館3時間の枠は余裕があったので私は水族館先にあるエメラルドビーチへも行き、景色を楽しむ事ができました。現地ガイドさんが気さくて沖縄愛に溢れた素敵な方でした。お水一本のサービスも嬉しかったです。有難うございました。
Dear Chocolate Girl,
Thank you very much for participating in the bus tour organized by Jumbo Tours. We sincerely appreciate your choice of the Hip-Hop Bus Tour for this trip.
We are delighted to hear that you enjoyed the sightseeing at various locations! From Cape Henoko, blessed with good weather, you can see Yoron Island and Okinoerabu Island in Kagoshima Prefecture! The trekking at the stunning Oishi Forest is a mystical place where you can also feel the coolness. The Gajumaru tree at the shrine allows you to experience the beauty of nature.
The view of the northern scenery from Emerald Beach, after the aquarium, is truly beautiful.
We are thrilled that you were able to fully experience the charm of Okinawa.
When you visit Okinawa again, please consider using our bus tours. We look forward to welcoming you back to Okinawa.
"See you again soon♪"
Jumbo Tours Co., Ltd.
Hip-Hop Bus Team
chocolate girl 様
この度は、ジャンボツアーズ主催のバスツアーへご参加頂き、誠にありがとうございました。
今回のご旅行でHip-Hop Bus Tour をお選び頂きました事、心より感謝しております。
各地での観光をお楽しみ頂けたようで何よりです!
天候に恵まれた辺戸岬からは、鹿児島県の与論島や沖永良部島が見えるんですよ!
絶景の広がる大石林山でのトレッキングは涼しさも感じられる神秘的な場所ですよね。
御願ガジュマルも自然の素晴らしさを感じます。
水族館先のエメラルドビーチから見える北部の景色はとても綺麗ですよね。
沖縄の魅力を存分に感じて頂けたようで、私共も嬉しい限りでございます。
次回沖縄へお越しの際も、弊社のバスツアーをぜひご利用くださいませ。
又のご来沖を心よりお待ちしております。"まためんそーりよー♪"
(株)ジャンボツアーズ
ヒップホップバスチーム
It was our first time in Tokyo and I want it to be stress free so we decided to get a hop on hop off bus. The experience was wonderful. We had the top view of the Tokyo with the cold weather. It was awesome. Not to mention it was very easy to book thru VELTRA. We booked the day before only but they still had available seats. Awesome!
I was anxious about my first long trek, but thanks to our guide, the experienced couple who joined us, and the favorable weather, it was challenging yet enjoyable. Thank you very much.
I appreciated the advice and support provided.
I believe the enjoyment of the trek depends on the guide. I am grateful to have met such a wonderful guide. Thank you.
初めての長時間トレッキングに不安がありましたが、ガイドさん、ご一緒に参加された登山達人のご夫婦、そして天気に恵まれて、大変でしたが楽しく参加する事が出来ました。ありがとうございます。
アドバイスやフォローもして頂き助かりました。
ガイドさん次第で楽しさが変わると思います。良きガイドさんに巡り会えて感謝です。ありがとうございました。
It was great to be able to tour the main attractions in Naha all day. I especially recommend it for those visiting Okinawa for the first time! Since I didn't have a rental car during my two-night, three-day trip, including this tour in the middle made for a fulfilling Okinawa experience.
終日那覇の主要な場所を観光できてとても良かった。特に初めて沖縄にいく人にはおすすめ!今回二泊三日でレンタカーもなかったので、このツアーを中日にいれたところ、充実した沖縄旅行となった。
Dear H-M,
Thank you for participating in our sightseeing bus tour.
This tour covers the classic tourist spots in northern Okinawa. Therefore, it is a very convenient and fulfilling bus tour for customers visiting Okinawa for the first time. Additionally, it includes admission tickets to the Churaumi Aquarium and Ryukyu Village, making it one of our recommended plans!
We are very pleased to hear that your trip to Okinawa was fulfilling. We also have other plans available, so we look forward to your participation when you visit Okinawa again.
Thank you very much for joining our sightseeing bus tour.
Cerulean Blue Staff
H-M様
この度は、弊社観光バスツアーへご参加いただきありがとうございます。
沖縄北部の定番観光地をコースにした、バスツアーになります。
そのため、初めて沖縄にお越しのお客様には、とても便利で充実したバスツアーになっております♪
また、美ら海水族館・琉球村の入場券も含まれておりますので、弊社おすすめのプランでございます!
H-M様が、充実した沖縄旅行になったことは、弊社としても大変うれしく思います♪
他のプランもご用意しておりますので、沖縄にお越しの際はぜひ参加をお待ちしております。
この度は、弊社観光バスツアーへご参加いただきまして、誠にありがとうございました。
セルリアンブルー スタッフ一同
We participated in the Shirakawa-go and Gokayama tour on January 13th as a couple. We were blessed with rare good weather for winter in Hokuriku, allowing us to fully enjoy the snowy landscapes of Shirakawa-go and Gokayama. The time management and lunch were well-balanced, and the bus was driven safely, which made us feel secure. Above all, our guide, Nakamura, provided a heartfelt and enjoyable experience, allowing us to fully appreciate the itinerary. I have surpassed my sixties, but for the first time, I thought, "A bus tour is nice." I would like to participate again in a different season.
1月13日の白川郷五箇山ツアーに夫婦で参加しました。北陸の冬には稀な好天に恵まれて雪の白川郷、五箇山を満喫できました。時間配分や昼食もバランスよく、バスも安全運転で安心できました。何よりも添乗員の中村さんに心のこもった楽しいガイドをしていただき、工程をフルに楽しめました。私は還暦を超えましたが、今回初めて「バスツアーもいいな」と思えました。季節を変えて、また参加したいと思います。
Dear Kinoko,
Thank you for participating in our tour. We also appreciate your valuable feedback.
We are glad to hear that you enjoyed it. When I conveyed your words to Nakamura, he was very pleased. We strive to create memorable experiences for our customers.
The photos you took are all wonderful. Thank you for sharing them.
From June 20 to October 31, we will be taking the "Hakusan Shirakawago White Road," a scenic mountain road that runs through Hakusan National Park to Shirakawago. The autumn foliage season starting in October is particularly recommended. Please feel free to reach out to us then. We look forward to hearing from you!
kinoko様
この度は弊社のツアーにご参加頂きありがとうございます。
また貴重な体験談の投稿ありがとうございます。
楽しんで頂けたようでなによりです。
kinoko様のお言葉を中村に伝えたところ、大変喜んでおりました。
少しでもお客様の旅の思い出になればとご案内させて頂いております。
お撮りになった写真どれも素晴らしいですね。
お載せ頂きありがとうございます。
6月20日~10月31日は「白山白川郷ホワイトロード」という白山国立公園内を通る山岳観光道路を通り白川郷へ向かいます。
特に10月からの紅葉シーズンはオススメです。
そのときは是非お声かけください。
お待ちしております!!
There were many foreign participants, and the bus guide who spoke both Japanese and English was great. It was also a good opportunity to study English! Shirakawa-go had snow piled up, and the weather was clear! It was the best. Gokayama was more peaceful than Shirakawa-go, and we could relax. The rice cracker baking experience was also fun. My family was very satisfied. Thank you!
外国人参加者も多く、日本語と英語対応のバス内ガイドが良かったです。英語の勉強にもなりました!白川郷は雪が積もり、お天気は晴天!最高でした。五箇山は白川郷よりも落ち着いていてのんびりできました。お煎餅焼き体験も面白かったです。家族大満足です。ありがとうございます。
Dear Peach,
Thank you for participating in our tour and for sharing your valuable experience.
We are happy to accommodate English-speaking guests as we want everyone from overseas to enjoy their time with us. I hope our Japanese guests were able to do a bit of speed learning as well!
On the day of the tour, it was unusually clear in the Hokuriku region and Shirakawa-go. It was a perfect day for a stroll.
I'm glad to hear that your family was satisfied.
Please do reach out when you come to Kanazawa.
ピーチ様
この度は弊社のツアーにご参加、ならびに貴重な体験談ありがとうございます。
やはり海外の方にも楽しんで頂きたく、英語対応も受け付けております。
日本の方はちょっとしたスピードラーニングを出来たのでは?
ツアー当日は北陸・白川郷では珍しく快晴でした。
最高の散策日和でしたね。
家族の皆さんも満足されてよかったです。
是非金沢にお越しの際はお声がけください。
Absolutely brilliant tour, very welll organised, got a great taste of japanese culture aswel as a spectacular view of mt Fuji.
Our tour guide, Yoshi, was so freindly, knowledgable and enthuthiastic aswel as knowing all the best photo spots, he even showed us how to do some origami on the bus.
We got to see Mt Fuji at lots of different angles too and were super lucky with the weather!
The food was delicious too!
Thank you for sharing your experience and great review!
We are happy to hear that you have enjoyed the tour with the tour guide.
We hope your whole experience in Japan to be a unforgettable one!
The weather was cloudy and a bit chilly in some areas, but I was satisfied with the content. When passing by the homes of celebrities, they would inform us and share interesting stories. They also performed songs on the sanshin, and I had a great time. Thank you very much.
お天気が曇りで場所によっては少し肌寒いところが
ありましたが内容には満足しました。
有名人の家の前を通るときは教えてくださったり
エピソードも教えていただきました。
三線で歌も披露してくださり楽しい時間を過ごす
ことができました。
ありがとうございました。
The buses were very comfortable and blankets were provide on top of heating which made it both comfortable and enjoyable on the whole. The routes covered all the key parts of Tokyo which I wanted to visit. The commentary could be further improved. On the whole I enjoyed the trip!
On January 12 and 13, my wife and I participated in this tour to Kanazawa because she wanted to see snow. Although we weren't blessed with snow in Kanazawa, we enjoyed the beautiful scenery and had plenty of time to stroll around Shirakawa-go, where there was still some snow. The view from the observation deck was also fantastic.
We savored local cuisine for lunch. Actually, on the first day in Kanazawa, we had a bit of a tight schedule to see various places, so for dinner, we couldn't go to the steakhouse and ended up having nodoguro. I fell asleep dreaming of Kanazawa oden, sushi, and more.
In the Gokayama village, the calm atmosphere was truly moving. My wife was so excited that she even lay down in the snow. We also thoroughly enjoyed the rice cracker grilling experience.
Lastly, I must not forget to thank our tour guide, Nakagawa-san, for his excellent commentary. It was a wonderful tour that left me moved by the places and encounters with people. I would like my mother to experience this joy next time.
I look forward to the next opportunity!
1月12、13日と関西より金沢へ妻が雪が見たいということでこのツアーへ参加。金沢では雪に恵まれませんでしたが白川郷で残雪あり素晴らしい景色と余裕のある時間でゆっくりと散策出来ました。展望台より見る景色も最高。
昼食も現地の食事で堪能致しました。実は初日の金沢では各所見る為、少しハードなスケジュールだったので夕食はステーキ屋歯科空いておらずのどぐろ。金沢おでん、お寿司等夢見ながら眠りについた次第です。
五箇山集落ではとても落ち着いたたたずまいで感動。思わず妻は雪に寝転ぶほどのハシャギぶりでした。 煎餅焼き体験もし満喫致しました。
最後に忘れてはならないツアーグガイドの中川さん最高のトーク有難うございました。場所、人との出会いに感動した素晴らしいツアーでした。また今度は母親にもこの感動を味わえさせたいと思いました。
次回も機会あればよろしくお願いします。
Dear Mr. Taka,
Thank you for participating in our tour. We also appreciate your valuable feedback.
Food is indeed an essential part of travel! We hope you can enjoy more of Kanazawa's cuisine next time.
I shared your comments with the tour guide, and they were very pleased. We would love for you to join us again next time, especially with your mother! We look forward to welcoming you back.
たかさん様
この度は弊社のツアーにご参加頂きありがとうございます。
また貴重な体験談ありがとうございます。
やはり食は旅には欠かせないものですね!
金沢の料理は次回たくさん食べられるといいですね。
当日の添乗員に伝えたところ大変喜んでおりました。
次回は是非お母様と一緒にご参加ください!
心よりお待ちしております。
The first photo is of the awe-inspiring Jomon Sugi. I walked 22 kilometers to see this. I was worried about whether I could make it since I don't usually exercise, but with the strong support of my guide, Mr. A, I was able to go without any major injuries. Of course, I experienced muscle pain and felt exhausted at times, but I was deeply moved and energized by the ancient trees that have stood there for thousands of years. I was amazed by the strength of life and the greatness of nature in the forest, where moss grows on fallen trees, new life sprouts, and new generations are passed down over the years. It started with a low energy level due to the light rain and cold weather, wearing a raincoat and carrying an umbrella, but the rain eventually created a mystical atmosphere that seemed to wash away my worries; it truly felt like a blessing. While the Jomon Sugi was impressive, I was also moved by the Wilson stump along the way. Inside the Wilson stump, there was a hollow space with a shrine, where the mountain god resided. Looking up at the sky, I saw a heart-shaped cloud that made me feel happy. The small heart along the return trolley path also warmed my heart. The trek, lasting over 11 hours, felt a bit harsh for a beginner like me, but it filled me with an overwhelming sense of emotion and accomplishment, giving me confidence that I can do anything and motivating me to live. I was able to have a very precious experience, adding another unforgettable memory to my life.
1枚目の写真は憧れの縄文杉。これを見たくて22キロ頑張って歩いた。普段、運動をしないので辿り着けるか心配だったけど、同行ガイドのAさんの心強いサポートがあり、大きな怪我もなく無事に行ってこれた。もちろん筋肉痛になり、途中しんどい…と思う事もあったけど、何千年もそこに変わらずあり続ける巨木たちに深い感動とパワーをもらった。切り倒された木に苔が生え、新しい命が芽吹き、新たな命が何年も受け継がれる森の営みに生命力の強さと自然の偉大さに圧巻された。小雨が降り寒い中、カッパと傘を着用していたのでテンション低めのスタートだったけど、その雨さえも途中からは神秘的な空間を演出してくれ、自分の心を洗い流してくれたようで、まさに恵みの雨だった。縄文杉も感動的だったけど、途中にあるウィルソン株にも感動した。ウィルソン株の中は空洞になっていて中に入ると祠があり、山の神様がいた。空を仰ぐとハート型の空がハッピーな気持ちにさせてくれた。帰りのトロッコ道の小さなハートもほっこりした。計11時間以上に渡るトレッキングは初心者の私にとって少し過酷にも感じたが、それ以上の大きな感動と達成感で満た
され、やれば出来るという自信と生きる原動力になった。とても貴重な体験をする事ができ、一生忘れない大切な思い出がまた1つ増えた。
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It was one of the best tours we had. The view was magnificent & our tour guide Blair was awesome.We had so much fun. Mt. Fuji is so spectacular, its cone is almost perfect & the weather also was wonderful. We saw mt. Fuji very clearly.
Thank you for such a wonderful review with 5 stars!
We are very glad to hear that you enjoyed our tour with him.
I hope all the journey in Japan was awesome for you.
See you someday again.
Best regards,
Japan Panoramic Tours
The weather was wonderful, but the snow was melting quickly, making the ground difficult to walk on. I regretted my choice of shoes, as they ended up getting wet. I later heard that there were rubber boots available, and I wish I had been informed about that beforehand. I visited Shirakawa-go last year and didn't get wet, so this was a bit of a mistake!
I was satisfied with the tour content and lunch, but it would have been even better if the food had been a bit tastier. The tour guide was great, and I had a good time with my fellow travelers. I immediately recommended it to my friends.
お天気に恵まれので凄く良かったのですが、雪がどんどん溶けて足元が
悪く、履いて来る靴が失敗でした。靴の中まで濡れてしまいました。
長靴がある事あとで聞いたので、最初に教え欲しかったです。
昨年も白川郷に来てましたが、濡れなかったのでちょっと失敗しました!!
ツアーの内容も、昼食も満足でしたが、ご飯はもう少し美味しいともっと良かったかな・・
添乗員の方も良い方でしたし、同行者の方々にも恵まれいい時間でした。
早速、お友達にも勧めました。
Dear Ritchan,
Thank you for participating in our tour and for sharing your valuable experience.
I apologize for the issue with the boots. We will make sure to communicate this in advance in the future.
I believe that communication with fellow participants is one of the joys of travel. I also enjoyed guiding you.
Thank you for recommending us to your friends.
Please do come back to Kanazawa and Shirakawa-go! We look forward to seeing you again!!
りっちゃん様
この度は弊社のツアーにご参加ならびに貴重な体験談ありがとうございます。
長靴の件は失礼いたしました。
今後は事前にお伝えしていきます。
参加者とのコミュニケーションも旅行の楽しみの一つかと思います。
私も楽しくご案内させて頂きました。
お友達にも勧めて頂きありがとうございます。
是非また金沢・白川郷に遊びに来てください!
お待ちしております!!
Everything mentioned was included, and our tour guide was great. Also did a little karaoke session on the tour bus on the way there it was really nice and a great way to involve everyone. It was a beautiful day, just remember to dress warm at this time of the year (January).
I went on the Shirakawa-go and Gokayama tour for the first time on January 11. The guide's explanations were very informative. We were blessed with good weather, and the traditional Japanese landscape standing under the blue sky felt nostalgic in its silver world. Next time, I would like to visit during the Doburoku Festival.
1/11日初めて白川郷と五箇山ツアーに行きました。。
添乗員さんの説明で色々勉強になりました。
お天気にも恵まれ、青空の下、白銀の世界にたたずむ日本の原風景は懐かしい感じでした。
今度はどぶろく祭の時に訪れてみたいです。
Dear Margarita,
Thank you for participating in our tour. We also appreciate your valuable feedback.
We strive to provide simple guidance about various locations, hoping to assist everyone in their travels through our continuous learning.
During the autumn season, there is also the Doburoku Festival, and we will be heading to Shirakawa-go via the Hakusan Shirakawa-go White Road, a scenic mountain road that runs through Hakusan National Park. The autumn foliage season starting in October is particularly impressive.
We hope to see you again soon! We look forward to your participation.
マルガリータ様
この度は弊社のツアーにご参加頂きありがとうございます。
また貴重な体験談の投稿ありがとうございます。
各地の簡単なご案内をさせて頂き、
少しでも皆様の旅のお手伝いができればと思い日々勉強しております。
秋の時期はどぶろく祭りもありますし、
「白山白川郷ホワイトロード」という白山国立公園内を通る山岳観光道路を通り白川郷へ向かいます。
10月からの紅葉のシーズンは特に見応えがあります。
是非またご参加ください!
お待ちしております。
I was able to create very good memories. While the plan is important for whether the tour is good, I believe that the people involved are even more significant. The tour guide's singing, dancing, storytelling, and responsiveness were all very satisfying. I was also pleased with how the driver went above and beyond my expectations. This tour made me strongly want to visit Okinawa again.
非常によい思い出を作ることができました。ツアーが良いかどうかはプランも重要ですが、何よりも人に拠る点が大きいと思います。ツアーガイドの歌声、踊り、話術、対応等どれも非常に満足がいくものでした。ドライバーも私の要望以上のことをしてくれたことや対応も満足しています。また、沖縄に来たいと強く思わせてくれたツアーでした。
Dear Yoshi,
Thank you for participating in our set plan.
We also greatly appreciate your wonderful review. We will continue to strive to ensure that our guides, drivers, and staff provide you with the utmost satisfaction. Additionally, we offer many other plans, including bus tours and guided plans, so we look forward to your use when you visit Okinawa.
Thank you once again for participating in our set plan.
Sincerely,
The Staff at Cerulean Blue
Yoshi 様
この度は、弊社セットプランへご参加いただきありがとうございます。
また、とても嬉しい口コミありがとうございます。
今後も今以上に、ガイドやドライバー、スタッフ一同お客様に満足いただけるよう努めさせていただきます。
他にも、バスツアーやガイド付きプランなど、たくさんのプランを取り扱っておりますので
沖縄にお越しの際は、ぜひご利用お待ちしております。
この度は、弊社セットプランへのご参加、誠にありがとうございました。
セルリアンブルー スタッフ一同
Since I am a paper driver, I decided to take a bus tour to explore Ishigaki Island, and it was the right choice. This tour had a well-planned itinerary for efficiently sightseeing around Ishigaki Island, and I was satisfied.
私がペーパードライバーのため、今回はバスツアーで石垣島観光をすることにしましたが、正解でした。このツアーでは、効率よく石垣島を観光するプランが練られており、満足しました。
I chose the water buffalo cart on Taketomi Island. While riding the cart, the driver shared interesting facts about the water buffalo and Taketomi Island, and he also sang traditional songs from Taketomi Island, providing attentive service.
竹富島での水牛車を選択しました。水牛車に乗っている間は、操縦士さんが水牛や竹富島に関する豆知識を披露してくれたり、竹富島伝統の唄を歌ってくださったりと、丁寧な接客でした。
We were glad to learn our bus was a fully roofed bus in the red route. In January Tokyo can be cold and being open air is a hard pill to swallow.
The blue route was open roof, but they provided blankets so it wasn't as bad as expected.
The routes were just ok. The red one is good, but the explanation on the audioguide was limited. Too much music and too little insight information. However the blue line had no information at all and the route was a waste. It's short (53 minutes) and only two stops before going back home, missing all the important points of the city.
It's kind of expensive for what they give you, compared to other cities in the world.
Recently, many tour guides don't provide much guidance, but the tour guide for this trip sang and danced, introduced various aspects of Okinawa, and made the bus ride enjoyable! ❗(^^)d
最近の添乗員さんは、ガイド的なことされない所が多いですが、こちらのツアーガイドされた方は、歌って踊って、所々沖縄の紹介していただいて、バスに乗っている最中も楽しく過ごすことが出来ました❗(^^)d
Dear M.Y.,
Thank you for participating in our sightseeing bus tour.
The performance of our guides is one of the reasons for the popularity of our bus tours. We hope that you were able to experience a bit of Okinawa's songs and dances and enjoy the atmosphere.
We have many other tours available, so we look forward to welcoming you again when you visit Okinawa.
Thank you once again for joining our sightseeing bus tour.
Sincerely,
The Staff at Cerulean Blue
M.Y様
この度は、弊社観光バスツアーへご参加いただきありがとうございます。
ガイドのパフォーマンスは、弊社バスツアーの人気の1つの理由となっております。
お客様に少しでも沖縄の歌や踊りを見て雰囲気を味わってもらえると、幸いでございます。
他にも、たくさんのツアーをご用意しておりますので、沖縄にお越しの際は、またの利用
ぜひお待ちしております。
この度は、弊社観光バスツアーへご参加いただきまして、誠にありがとうございました。
セルリアンブルー スタッフ一同
We have enjoyed the tour very much. It was informative and fun. I would recommend it.
We decided to take a ride on the Sky Bus as a way of seeing the connectivity of the city, which sometimes can be difficult to establish when you travel underground the whole time. We were a group of four, 2 adults and 2 kids and enjoyed every last minute of our ride! The English guide was great and the hand warmers and blankets worked a treat to keep everyone toasty and warm.
Despite the unfortunate bad weather, I was still able to enjoy myself! Since it was a tour, I could relax and have fun, even on my own!
あいにくの悪天候でしたが、悪天候でも楽しむことができました!!ツアーだったので、安心して楽しむことができ、一人でも満喫することができました!
We had a great time on the Hop-on Hop-off bus around Tokyo. We were able to see the sights and stop at the areas of interest to us. When the temperatures dropped, the staff politely offered blankets to help us keep warm. We took the blue line and most of the red line in one day, and wished we had more time for a multi day pass. Everyone we interacted with was polite and helpful.
The destinations were great, but I felt that there wasn't enough time at all the places. However, since I signed up knowing this, there's a part of it that can't be helped. The in-car guide through the earphones was very disappointing. The announcements were choppy, the volume was loud, and most people around me weren't paying attention. There were many foreign tourists, and while having a lot of free time is nice, the tour guide, who seemed to be new, was trying hard but spoke too softly, making it hard to understand what was being said. There were also various shortcomings, and it was unfortunate that the meeting point was far away, leaving us with little time to explore leisurely. I think the content of the tour and the training of the guides should be reviewed a bit more. I enjoyed the destinations.
行き先は良かったですが、やはり全部の場所で時間が足りないと感じました。が、薄々気がつきながらも申し込みしたので仕方ない部分もありますが、、イヤホンでの車内ガイドは残念過ぎます。途切れ途切れのガイドアナウンスで音量も大きいし周りも聞いてない人がほとんどでした。外国の方も多くて自由行動が多いのはいいのですが、新人であろう添乗員さんは頑張っているのは分かりますが声が小さくて何を言ってるのか分からないし色々未熟過ぎるし、集合場所までも遠いから時間が無くなってゆっくり見れないことが残念でした。ツアーの内容と添乗員の教育をもう少し見直された方がいいと思います。行き先は楽しめました。
Dear Moepin,
Thank you very much for participating in the bus tour organized by Jumbo Tours. We sincerely appreciate your choice of the Hip-Hop Bus Tour for your trip.
However, we apologize for any unpleasant experience caused by the bus attendant's service.
We have introduced a wireless audio guide system to ensure that both domestic and international customers can enjoy the tour together. As a result, there may be occasional interruptions. We will make every effort to ensure that this does not inconvenience our customers. Additionally, we will provide further training to improve the service attitude and avoid giving a mechanical impression.
We hope you will consider our bus tours again when you visit Okinawa next time. Thank you for your valuable feedback.
Jumbo Tours Co., Ltd.
Hip-Hop Bus Team
モエピン 様
この度は、ジャンボツアーズ主催のバスツアーへご参加頂き、誠にありがとうございました。
今回のご旅行でHip-Hop Bus Tour をお選び頂きました事、心より感謝しております。
しかしながら、バス添乗員の接客で不快な思いをさせてしまいました事、申し訳ございませんでした。
国内・海外のお客様含めて一緒に楽しめるのは何か?と考えた結果、弊社では音声ガイド無線レシーバのご案内を導入しております。
そのためどうしても多少の途切れことが生じることがございます。
お客様のご不便にならぬよう、再度徹底周知に努めて参ります。
また、マニュアル的な印象を与えてしまわぬよう、接客態度についても再度指導して参る次第でございます。
次回沖縄へお越しの際も、弊社のバスツアーをご検討頂けましたら幸いです。
貴重なご意見ありがとうございました。
(株)ジャンボツアーズ
ヒップホップバスチーム
I was very grateful that I could efficiently visit Iriomote Island, Taketomi Island, and Yufu Island. I wanted to leisurely explore the nearby islands from Ishigaki Island, but access was poor and it was unfortunately raining, so I made a reservation the day before. There seemed to be other tours with similar schedules, but I think this one was the cheapest. On Taketomi Island, there was also free time for strolling, and I was able to enjoy the atmosphere of the island.
西表島、竹富島、由布島が効率よくめぐれて、大変助かりました。石垣島から近隣の島をゆっくり巡りたかったのですがアクセスが悪いのと、あいにくの雨でしたので、前日に申しこみました。似たようなスケジュールでほかのツアーもあったようですが、一番安かったかと思います。竹富島では自由時間もあり散策もでき、島の雰囲気も味わえました。
Our driver was efficient, kind, professional, personable and very helpful. After hearing where we wanted to visit, he made recommendations about the order and timing of our day. We also needed to find a birthday cake and buy shinkansen tickets and he called a bakery and waited outside the station while we went to the ticket counter. The car was clean and comfortable. In addition, he selected exactly what we requested for a lunch stop: fast, local, easy to seat 14 people and good food.
We also hired a 9-seater Hi-ace van as we were a large group of 14. He worked well with the other driver and took turns explaining things as we were on site at shrines, temples and gardens.
It was a perfect day with the car and driver!
Dear Chinita Hard-san,Thank you so much for using our limo service. We appreciate to receive this happy comment from you. We are very glad to hear that you and your family spent a great time in Kyoto with our drivers.
We are looking forward to receiving a new request from you and your friend in the near future.
Warm regards, YASAKA
Our driver was cordial, knowledgable and professional. After hearing what we have already visited and what we still wanted to see in Kyoto, he made recommendations about where to go and time spent at the location. We couldn't have asked for a better experience!
We also hired a second 6-seater as we had a large group of 14 people. He and the other driver worked together and took turns explaining things as we were on site at temples and museums.
The guide was absolutely wonderful! I was moved by the fun stories and the performance and singing of the sanshin! I definitely want to use this service again!
ガイドさんが最高に素晴らしかったです!
楽しいお話や三線の演奏と歌に感動しました!
ぜひまた利用したいです!!
Dear Maruko,
Thank you very much for participating in our tour. We also appreciate your posting of your experience.
We are grateful for your kind words. We will share them with our guide from that day.
If there is another opportunity, we look forward to serving you again. Thank you once again.
Sincerely,
The staff at Cerulean Blue
まるこ様
この度は、弊社ツアーにご参加頂き誠にありがとうございました。
また、体験談の投稿ありがとうございます。
まるこ様の嬉しいお言葉感謝申し上げます。
当日のガイドにも共有させて頂きます。
また、機会がございましたら宜しくお願い致します。
この度は、誠にありがとうございました。
セルリアンブルー スタッフ一同
The guide, Mr. Nerome, was full of smiles and dedicated in assisting foreign guests. Bravo! He worked hard to share Okinawa's issues through song and dance. Also, the driver, Mr. Oshima, always greeted us with "Welcome back" when we returned to the bus. I was glad to have both of them as guides.
However, what was disappointing, given how great it was, was...
In the email received after the tour, it said,
"We're looking forward to your experience sharing!"
"That was the best time of my life!" "I definitely want to participate again!"
Please share your genuine thoughts to help other travelers!
While I understand there are individual differences, it felt somewhat like there was pressure to write something positive.
外国人のお客さんに対しても笑顔いっぱいで、献身的にご案内くださったガイドの根路銘さん、ブラボーです。歌に踊りに、沖縄の問題を知ってもらおうと頑張っておられました。そして、バスへ戻る際にいつも「おかえりなさい」と声をかけてくださったドライバーの大城さん、お二人にご案内頂けて良かったです。
とても良かったが故に残念だったのが・・・、
ツアー利用後に届いたメール内、
参加体験談の書き込みをお待ちしています!
「人生最高の時間だった!」「ぜひもう一度参加したい!」など、
他の旅行者の参考となるようなリアルな声をぜひお聞かせください!
個人差もあるかと思いますが、なんだか、良い事を書いてくれと強要されている印象を受けました。