All Reviews for Japan Autumn Tours 2025

Will do it again without hesitation. The tour guide was very knowledgeable and fun.

We hoped to see Mt. Fuji, but, unfortunately, it rained the day of our booked tour and Mt. Fuji was not to be seen. But all was not lost. Our driver, Toshi, picked us up promptly at the scheduled time and drove us to the Mt. Fuji area. On the way he gave us information on local sites that we passed. Our guide, Yuko, was very knowledgeable and gave us options for our rainy day. Our driver and guide learned that we liked to hike so we went to a beautiful shrine at the base of Mt. Fuji and hiked on an ancient trail to the first station. A great way to experience Mt. Fuji on a rainy day. Yuko gave much information on local customs and the Shinto religion involving the mountain. We then had a leisurely lunch at a local restaurant. Following this, we chose to go to a museum featuring a world renowned textile artist who made kimono art. These were fabulous. It was then late in the day and we traveled back to Tokyo. A different experience than we hoped for due to the rain, but a memorable and enjoyable day thanks to Toshi and Yuko. We definitely recommend their services for guide and driver for the Mt. Fuji tour. They’re the best!

This tour is definitely value for money compared to others. You get a bus ride to the 5th Station, nice lunch, boat ride and rope way experience to a look out. It was mostly well organised outside of the tour guide not knowing how many kids were in our group or what defined a child according to the tour company, and that our group consisted of 4 women instead of 2 men and 2 women. Also, I had spoken to the Veltra staff Well in advanced, about organising a meal that my kids could have for lunch due to allergies and they were extremely helpful however on the day, my 10, 12 and 14 year olds were given 3 blocks each of what I assume was not warm tempura tofu. Thank goodness the dessert was something they liked.

We saw Mt Fuji the whole way on the way to the 5th station however as soon as we arrived at the 5th station, the clouds came over and that was the end of that. I can imagine that the boat ride, rope way and look out would have been amazing if Mt Fuji was visible but it wasn’t. I guess that can’t be helped. Maybe the timing of the tour is out. I’m not sure.
Anyway, overall the tour was good and worth booking in the hope of seeing an amazing view of Mt Fuji. Good luck.

Really enjoyed this tour. Would recommend a weekday tour rather than weekend though. We booked for a Sunday and traffic to Fuji was thick and delayed which shortened time at the portion of tour visit to station of Mt Fuji. Also very crowded on Sundays. Tour guide was very pleasant and spoke very good English. Ropeway ride and lake cruise were a good combination. Tour Bus was clean and comfortable. Lunch stop and restaurant was great. Definitely recommend this tour for anyone looking to book a tour for Mt Fuji.

My wife and I wanted to see several top sights in Kyoto in one day, but without the feeling of “it is 10.30, here is the temple, you have 2 minutes to take a couple of pictures then off we go.” Veltra’s full-day Kyoto highlights tour provided more than adequate time to enter each site and absorb its character. We greatly benefitted from an excellent and good-humored tour leader who provided concise but insightful explanations of the site being visited and its historical context. We especially enjoyed Kiyomizudera, where one has the chance to drink from one of three “streams of wisdom” coming from the sacred spring; the Fushimi Inari shrine, with its amazing “tunnel” of ochre torii; and Kinkakuji as the setting sun reflected off its gold exterior. Signing up for the tour was easy; finding the meeting point was easy; and following along with the narrations was easy (though some pre-recorded narrations on the bus were garbled — the guide just jumped in to fill the gap). Taking the optional upgrade to have lunch provided was a fun and cost-effective move. We would not hesitate to tour again with Veltra — a well-run outfit providing great value for money.

We took 3hrs to reach 5th station and was given 45 minutes before departure. During the 45min, we were only able go to restroom as the restroom were so crowded, and took a few pictures around the shops..no time to walk around the fifth station at all..after that we head for lunch. The ambience of the restaurant was nice but we were only given 45min to finish our lunch..Lastly we went to cruise and ropeway before we headed back to shinjuku at 5pm. The overall experience was not very good as we spent most of the time traveling and limited time at the spot, the lady guide was not very friendly and instruction given was not clear.

Nice pleasant Tour , I Highly recommended If you’re short of time and want to enjoy Kyoto spirit

The tourist bus information center was hard to find. I think the use of earphones on the bus is great because you can hear everything clearly. However, I was disappointed with the lunch. I had seen the previously posted messages, but the issues pointed out had not been fixed, and I was surprised that the chawanmushi (steamed egg custard) was served cold without a lid. Was it managed by a foreign company? I really think chawanmushi should be served warm. What was the purpose of the posts? The planning team should be the one to seek improvements! The guide and the driver were both good.

観光バスの案内所がわかりにくかったです。車内のイアホンの利用は、聞こえないということが無いのですごくいいと思います。
ただ、昼食は、ガッカリでした。予め投稿されたメッセージを見てましたが指摘されたことが直っていなくて茶碗蒸しの蓋がなくて冷たいのには驚きました。外資系の経営でしたか？やっぱり茶碗蒸しは、暖かいものを出して欲しいです。何のための投稿でしょうか？企画されたところが改善を求めるべきです！
ガイド、運転手さんの対応は良かったです。

It was great! The guide seemed very knowledgeable, however she did not speak English and we felt that we missed some information. She did have some videos in English and signs. Overall the tour was good and would recommend it!

I participated during a very cold period when even the water was freezing, but with the rental of dry suits and knit caps, I was able to fully enjoy the activities without worrying about the cold. The guide (a former ranger!) provided insights about the nature of the lake and took photos, allowing us to leisurely cruise around Lake Shikotsu and the Chitose River. Even as a beginner, I was able to paddle the kayak easily and without much effort. I definitely want to join again with my family (the kids) during summer vacation! Thank you to all the staff.

水も凍るとても寒い時期に参加しましたが、ドライスーツやニット帽のレンタルもあってアクティビティ中は寒さも気にならずに満喫しました。ガイドさん（元レンジャー！）が湖の自然をガイドしてくれたり写真を撮ってくれたりと終始のんびりと支笏湖&千歳川をクルージング。初心者でも簡単に、そしてそんなに力も要らずにカヤックが漕げました。次は夏休みに是非家族（子どもたち）と参加したいです！スタッフの皆さん、ありがとうございました。

We had a wonderful time on this tour, our tour guide mayumi was kind and giving details on the places we visited, we also had a safe trip.

Overall experience was great, we took a lot of pictures and mt fuji was so beautiful. In Lake kawaguchi we were amazed by the colorful leaves and beautiful scenery.

Will definitely recommend this tour to my friends and relatives.

Thank you for this experience.

Ticked off all the major sights in one day in a nice, clean and easy to get to bus.

Guide George was great, managed us well and had a strong passion for Japan.

I liked the pace of the tour as it meant we could maximise our day.

In Kyoto for a short or long time I would recommend.

Our guide George was excellent. Provided insightful knowledge of Japan and ran the group very well.

Nice clean bus, great weather and interesting sights. Would recommend.

I liked the pace of the tour, we spent the right amount of time at each sight making sure we made the most of the day.

It was a satisfying tour where I could see the natural beauty of Hokkaido in just one day. However, I was disappointed that the lunch hot pot was somewhat undercooked, the vegetables were hard, and the fried items were cold.

1日で自然な北海道見れて満足できるツアーでした。ただ、ランチのお鍋は半生っぽいのもあって野菜も硬く、揚げ物も冷たかったのが残念でした。

It was well planned and the places we visited were wonderful. Yusuke san, the guide was helpful and entertaining all the way. The only thing which was upsetting was that some of the visitors from other tour groups who joined in the Lake Kawaguchi Cruise threw their plastic wrappers into the lake for convenience :(
I hope there are stronger measures to stop this littering to help preserve the beautiful lake.

Despite me losing my wallet, I must still compliment the guide Ms Akiko, the bus captain and Mr Zhang a staff from their Osaka back office for trying to help me locate my lost wallet.

The service is simply outstanding. Despite the fact I didn’t recover my wallet, my family and I still really enjoyed the trip. Thank you...

Our visit to Kyoto was planned at the height of fall foliage season, on a national holiday, and a Saturday. That meant lots of traffic and big crowds. Kyoto is a beautiful city but the important sites are spread out. If you only have 1 or 2 days a tour is a must. This tour made it possible for us to go to sites that were remote from the Kyoto station, to enjoy a full hot pot lunch mid day, and get an overview of the history of each site as well as the city and region from the extremely engaging guide.

The tour is a really full day, wear good walking shoes (we got out 20,000 steps in) and pack snacks and water. When they say to be back at the bus at a certain time, they mean it! Several guests were left behind at one temple because they were late. The rules are the rules! It’s the only way you can see every place promised.

Our guide, Jorge, did an extremely good job weaving together practical advice for tourists in Japan, history of each location, interesting tips for enjoying our stay and many insights into Japanese culture. Plus, he was funny, which made waiting due to the holiday crowds far more bearable.

Ken and Ishi made our day very special.  We appreciate their efforts very much and would highly recommend them for their knowledge and professionalism.
Ishi was a most excellent driver in heavy traffic.
Ken answered our questions about the tour sights, as well as many about Japanese culture. He also amused us with a Japanese lesson during the long drive. When weather prevented us from seeing Mt. Fuji, they substituted other sights to compensate. The Hoto restaurant they chose for lunch was also excellent. We could not have had better, more attentive guides.
We give them the highest recommendation.

The western lunch package is very nice. Three course meal and you can take photo outside of restaurant.

Awesome tour for those who want to see the main sights and not have to fuss with arrangements and trying to find how to get to places. Highly recommended. The balance of sights was good with enough time to see what was needed and just enough insights from the guide to give one the needed overview.

The tour was very well organized, meeting place and all instructions are clear, receptionists and tour guides spoke very good English. The activities are given enough time to enjoy and appreciate Mt Fuji from the 5th Station to the Ropeway and the Cruise. Lunch buffet was at a hotel near Fuji Q with a wide variety of food.

I read a lot of reviews complaining about not seeing Mt Fuji - it’s not the tour agency’s fault. Luckily it was very sunny and we saw Mt Fuji in all its glory.

If you add up the costs of all the entry tickets to the temples and gardens, plus a yummy lunch, the tour is okay for the cost. However we thought it was odd to have a tour guide but most of the talking was done by an automated voice over the bus speakers. Sitting near the back, we couldn't hear the voice clearly and it kept pausing and lagging. If the tour guide is knowledgable about the area, they should be able to deliver the information themselves.

We had an issue with the lunch as there weren't enough meals cooked, so we waited as they made more. Didnt get time to look in the shops surrounding the restaurant like the other participants did, but made up for it at the following stop.
Make sure you get back to the tour bus on time or they will leave you behind! But one of the staff went and retrieved the two lost guests and caught up with us later on in the tour.
There were lots of other tours at each of the stops, as to be expected it was crowded, but still some beautiful sights and great for souvenier shopping! If you only have a day in Kyoto, this is good to see it all.

The tour guide and driver are so nice and friendly, they made sure everyone had a great time. Not to mention the restaurant they took us for lunch has an epic My Fuji view!

5 stops one day, busy but we could only spare 1 day for Kyoto, so this was just what I wanted.
Late November was a great season for autumn leaves.
Our tour guide Sami, was just as nice as the way we wanted. Not too much nor too less explanation about Kyoto. Just comfortable to listen to.
I had a very nice day in Kyoto with Sami.

It was very good. The guide and the driver were kind and it was fun. The snowy scenery was amazing.

There was one disappointing thing: lunch. First, the restaurant was cold. The rice was cold. The chawanmushi was also cold in a container without a lid. There was a chicken hot pot, but the meat was very large and I wondered if it was cooked through. The slices of carrot in the pot remained hard until the fire went out. The time for cooking with the fire starter was limited, yet it wasn't pre-cooked... Honestly, I was disappointed. The restaurant was cold, and although there were small cakes, there were no warm drinks... I might have needed to ask for them, but we left the restaurant early and had extra time afterward. I was really looking forward to lunch in Hokkaido, so it was disappointing. The taste was good, though... My friend who went with me said the same thing.

But other than that, it was really good. I'm grateful to the fun guide and driver. If it were the same guide and driver again, I would like to request them again. Thank you! Please keep up the good work.

とても良かったです。
ガイドさんも運転手さんも親切で楽しかった。
雪景色最高でした。

残念なことがひとつ
昼食です。まずレストランが寒い。ごはんが冷めている。
茶碗蒸しも蓋のないままの容器で冷めている。
鶏のなべもついていたのですが肉がとても大きく火が通っているのか？
ニンジンのスライスも鍋に入っていたのですが結局　火が消える最後まで
硬いままでした。着火剤で煮える時間は限られているのに下茹でもしていない・・正直ガッカリでした。レストランも寒いし小さいケーキがあるのに
温かい飲み物もない・・こちらからお願いすればよかったのかもですが
早々にレストランを出て後は時間が余りました。
昼食は北海道だしとっても楽しみにしていたのに残念です。味は美味しかったから・・・。
一緒に行ったお友達も同じこと言ってました。

でもそれ以外はほんとによかったです。
楽しいガイドさんと運転手さんに感謝です。
今回のガイドさんと運転手さんだったらまたお願いしたいです。
ありがとうございました！お仕事がんばって下さいね。

Our guide (Lanny) was very helpful to give us specific detail and great advice during the tour. We had the opportunity to see those beautiful temple and shrine with beautiful weather. All time were respected. Great experience overall, definitly recommend! Beautiful Kiyomizo dera temple, great neighborhood and an original japan style Starbucks:)
Golden temple at the end is awsome.

We wished the boat cruise was longer down the river and the viewing at Mt. Fuji station 5 was longer. Restaurant food was really good, again we wished we had about 15 minutes longer to enjoy our meal and view. If the bus left an hour or two earlier from the starting point we would have had more time to enjoy the sites and not be so rushed.

It was great to efficiently tour Lake Shikotsu and Lake Toya. The audio guides are available not only in Japanese but also in Chinese and English, which was convenient as I didn't have to interpret for my companions who don't understand Japanese. However, since we were a group, it might be unavoidable, but at the restaurant at Manseikaku, while the taste wasn't bad, everything except the salt-grilled chicken hot pot was completely cold, which was disappointing. Since there was also a buffet at the same restaurant, I think it would be nice to have the option to switch to the buffet for the meal.

支笏湖・洞爺湖を効率的に観光出来て、良かったです。音声案内が日本語だけでなく、中国語や英語もあるので、日本語がわからない同行者に、通訳する必要もなく、便利でした。ただ、団体なので仕方ないのでしょうが、万世閣のレストランでの食事で、味も悪くはないのですが、とり塩小鍋以外は、すべてのものが冷え切っていて、残念でした。同じレストランでビュッフェもあったので、食事をビュッフェに変更できるオプションがあればいいと思いました。

Good experience. English speaking guide was informative

We traveled with a 2 year old baby and we were not provided with proper informations regarding baby related informations.
Dont take the rope tour we were just chucked in the cart like a sardine and were not able to see anything on the way up and down.
The tour guide were not friendly.
It was a rush at every stop.
The bus journey and bus driver was good.
With all said it was a worth it journey because Mount Fuji is just too beautiful to be missed.