Reviewed by: カピパラ
This was my first time using the service.
I was disappointed that I didn't receive any communication until the last minute before the reservation, so I wasn't sure if it would go ahead. Given the forecast for heavy rain, it might have been unavoidable, but I had to make plans in case it was canceled, so I wish I had known a bit earlier...
The event did go ahead as planned, but unfortunately, it was canceled midway due to the heavy rain. In this case, we have to prioritize safety, so I think it was a good decision.
I look forward to the day I can go on a nice weather day while dreaming about it.
Mr. Harada, who was in charge, was very kind and helpful! If I have another opportunity, I would appreciate your assistance again.
始めて利用させて頂きました。
予約の段階で前日ギリギリまで連絡がなかったので、決行するのかわからなかったのが、まず残念なところ。
大雨の予報だったので仕方なかったかもしれませんが、中止になった時のこととか予定を立てないといけなかったので、もう少し早ければ。。。と思いました(^_^;)
予定通り決行にはなったのですが、やはり大雨で途中で中止に(T_T)
こればかりは命を守る行動をしないといけないので、いい決断だったと思います(^_^)
また天気のいい日に行ける日を夢見ながら楽しみにしたいと思います。
ご担当の原田さん♡とても親切で助かりました!
また機会がありましたら、宜しくお願い致します(^o^)丿
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Posted on: | 2023/07/10 |
| Activity Date: | 2023/07/09 |
Reviewed by: 997
This was not the bus tour I had expected; it was merely a shuttle service in a small vehicle. The last tour I participated in at least had a guide. Moreover, due to other customers not updating their cancellation information, we had to wait at the airport for a long time. Additionally, our free time was reduced because of a delayed arrival. We were supposed to have only 60 minutes at Akama Shrine and Karato Market for meals, but in the end, we only had 50 minutes. It was a very rushed tour.
Furthermore, the route was blocked, and there were no alternative plans, so we went directly back. This was my first time encountering such a situation, and I was not informed about it in advance. In other words, I paid 8,900 yen to go to Karato Market, but there was no apology or compensation afterward, which left me astonished.
At the very least, please inform us in advance about the possibility of cancellations. I believe having a Plan B is common sense for tours. From this perspective, I think the organizers are completely inexperienced.
Additionally, I wanted to argue with this company afterward, but I found a careless and unreasonable rule stating that "we are not responsible for weather-related issues," which was frustrating. I don't want to pursue this further, but it was the worst experience.
The driver's attitude was not bad, but everything else was a terrible experience. I no longer want to participate in any tours again.
テーマで書いたようなバスツアーではなく、小型車で送迎の役割しかないツアーでした。前回参加したツアーはせめてガイドさんをついていましたのに。
しかも、他のお客様がキャンセル情報は更新していなかったの原因で私たちを長時間で空港に待っています、さらに、到着時間が遅れたのに、私たちのフリータイムは減縮されました。そもそも60分だけ赤間神宮と唐戸市場での食事をしなければなりません。結局、50分しかありません。非常に慌てていたツアーでしました。
そして、前路がブロックされましたので、何の他のプランがなく、直接に回送になりました。初めてこういう状況に遭遇しましたが、事前に一言も言われませんのに。つまり今回は唐戸市場に行ったのに8900円を払いました。しかも事後は何の謝れや賠償もなく、呆れました。
せめて事前に中止の可能性があることを伝えてください。プランBがあるのはツアーの常識だと思います。こうから見ると、全く素人の組織者だと思います。
しかも、事後この会社とargueしたいですけど、事前に同意した規則において「天気の原因は一切責任を負えない」のような無責任な強盗規則を見つかりました。私は追究したくないですが、最悪の体験でした。
運転手の態度が悪くなかったが、他は全然最悪体験だ。二度とツアーを参加したくなくなりました。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2023/07/10 |
| Activity Date: | 2023/07/09 |
Reviewed by: rara
It was part of my trip to Fukuoka. I wanted to visit Tsunoshima, but since it's only accessible by car, this kind of plan was fantastic. I was happy to have driven a long distance and visited various sightseeing spots. I think the time spent at Tsunoshima could have been a bit shorter.
福岡旅行の一貫でした。
角島は行きたい場所でしたが車でなければ行けないのでこのような企画最高でした。
長い距離を運転していただき観光場所をあちこち巡っていただきうれしかった。
角島の滞在時間はもう少し短くてもよかったかな。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Friends |
| Posted on: | 2023/06/26 |
| Activity Date: | 2023/06/24 |
Reviewed by: erimori
The weather was great, and the bus tour had the best weather. The Tsunoshima Bridge, which I was looking forward to, had beautiful clear water and was better than I imagined. It was just like in the commercials.
At Motonosumi Inari Shrine, after passing through the 123 torii gates, there was a high area that looked like a mountain, but it felt scary because it seemed slippery. From there, I saw the Sea of Japan.
Next was Karato Market, but since it was crowded and I went in the afternoon, the market was already closed, which was disappointing. I didn't get to visit Akama Shrine, but those who went said it was closed as well.
I had to hold off on the sushi I was looking forward to at Karato Market and ended up having a meal at the attached Kabuto-ya. That was delicious! I’ll have to challenge it next time I come.
天気も良くて、バスツアーは最高の天気でした。
期待していた角島大橋は、海の透明度あり奇麗で想像していたより、良かったです。コマーシャル通りですね。
元之隅稲荷神社は、123個もある鳥居抜けたら、山みたいな高台があるんですが、そこは滑りそうで怖かったです。そこから日本海を見ました。
そこから、唐戸市場でしたが、混んでいるので午後に行ったので市場は終わっていて残念でした。赤間神社は行かず仕舞いでしたが、行った方が終わっていたといってました。
期待していた唐戸市場での寿司は、おあづけとなり、併設のかぶと屋で食事してきました。そちらは、美味しかったです!
次回に来るときに、チャレンジですね。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Posted on: | 2023/05/27 |
| Activity Date: | 2023/05/21 |
Reviewed by: Aggie
Depending on the actual situation, we were given more time at each stop than originally planned. The driver was also kind. It was a fun trip.
実際の状況によって、それぞれの場所に停留時間を予定以上もらいました。
運転士さんも親切です。
楽しい旅でした。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2023/05/20 |
| Activity Date: | 2023/05/08 |
Reviewed by: sakura
The driver of the microbus drove at an incredible speed, almost colliding with oncoming traffic on the narrow, winding mountain roads. Even on the highway, he was completely speeding, zooming past other cars. The rough driving caused the seats in the microbus to bounce, and it was genuinely frightening. Does the company know that this is how their drivers operate?
Although it's called a tour, it's just a shared bus. There were no brochures or explanations of the tour itinerary, and of course, no guidance on tourist spots—just transporting us from one place to another and informing us of the meeting times. The driver didn't say a word. It really was just moving us from point A to point B.
Is this how the company operates?
とにかくマイクロバスを凄いスピードで走らせるドライバーで細く曲がりくねった山道のカーブで対向車とぶつかりそうになった。高速道路でも完全にオーバースピード、ビュンビュン飛ばして他の車を抜きまくり。荒いうんのせいでマイクロバスの席が跳ねるし本当に恐かった。会社はそういう運転をしていることを把握しているのか?
ツアーとあるが、単なる乗り合いバス。ツアー行程の説明もチラシなども無く、もちろん観光場所の案内も無し、場所から場所へ運び集合時間を伝えるだけ。何も喋らない。本当に場所から場所へ運ぶだけ。
ドライバーの問題ではなく、この会社はこうなのかな?
Dear Sakura,
Thank you for using VELTRA.
We sincerely apologize for the inconvenience and concern caused during your important trip. Based on the feedback you provided, we conducted an investigation with the local operating company, reviewing driving records and interviewing the relevant staff. As you reported, we confirmed that there were instances of exceeding the legal speed limit on certain segments, which understandably caused fear for our customers. We deeply regret this situation and extend our heartfelt apologies on behalf of the operating company and the bus company.
We have received reports that they will ensure that customer safety is the top priority in all circumstances and will reinforce safe driving practices and strict caution to prevent recurrence. We will continue to work with the operating company to provide activities that consistently meet your satisfaction, and we hope you will consider using our services again in the future.
Thank you very much for taking the time to share your valuable experience with us despite your busy schedule.
VELTRA Customer Service
Travel Consultant
sakura様
ベルトラをご利用いただきありがとうございます。
この度は大切なご旅行にも関わらずご迷惑・ご心配をおかけしましたこと心よりお詫び申し上げます。
sakura様にいただきました体験談をもとに、現地催行会社にて乗務記録および当該乗務員へのヒアリングを実施いたしました。
ご報告いただきました通り、一部の区間で法定速度オーバーの記録が確認できており、お客様に恐怖を与えてしまいましたこと、弊社としましても大変心苦しく申し訳ない気持ちでいっぱいでございます。
催行会社およびバス会社に代わり、心よりお詫び申し上げます。
どんな状況下でもお客様の安全第一でツアーを催行しなければならないこと、再度安全運転の徹底と厳重注意を行い、再発防止に全力で努めるとの報告を受けております。
今後も催行会社とともに、常にご満足いただけるアクティビティの提供に努めてまいりますので、またの機会にもご利用いただけましたら幸いです。
この度はお忙しい中、貴重なお時間を割いての体験談のご投稿、誠にありがとうございました。
VELTRA カスタマーサービス
トラベルコンサルタント
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2023/05/12 |
| Activity Date: | 2023/05/11 |
Reviewed by: 幸せにしかならん!
I participated despite the unfortunate rain. At the Akoya Great Gate, the driver checked and found that if we left earlier, we would make it in time for the boat, so we headed there for an early lunch and were able to go without any issues. Although the weather wasn't great, everyone who participated and the driver were very pleasant, and I had a wonderful time. At Raizan Senjōji, I was able to hear an explanation from the chief priest, which was very nice. I would like to participate again.
あいにくの雨の中参加させていただきました。
芥屋の大門では、時間を早めたら船が間に合うと運転手さんが調べてくださり、お昼を前倒しでそちらに向かい、無事に行くことができました。
天候には恵まれませんでしたが、参加した皆様も運転手の方もとても感じがよく素敵な時間が過ごせました。
雷山千如寺は住職の方から説明も聞けてとてもよかったです。
また参加してみたいです。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2023/05/09 |
| Activity Date: | 2023/05/06 |
Reviewed by: あっちゃん
It was raining at Raizan, but the sound of the rain matched the atmosphere of the temple, and I felt my heart being cleansed. I was also able to calmly think about the things that had been troubling me.
雷山で雨でしたが、雨音がお寺の雰囲気とあっていて心が洗われた感じがしました。
日頃悩んでいた事も、落ち着いて考えることが出来ました。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Posted on: | 2023/05/07 |
| Activity Date: | 2023/05/06 |
Reviewed by: カール
It was crowded with parking and other things during the holiday, but thanks to the driver's careful consideration based on the situation, we were able to enjoy sightseeing smoothly. I was also considering renting a car, but I'm glad I participated in the tour that allowed me to enjoy Itoshima.
連休で駐車場など混んでいましたが、状況に応じた運転手さんの細かい配慮で、スムーズに観光できた。 レンターカーの利用も考えていましたが、糸島を楽しめたツアーで参加してよかったです。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Friends |
| Posted on: | 2023/05/07 |
| Activity Date: | 2023/05/04 |
Reviewed by: 中島光
The driver was at fault. I felt sick as if I were on an attraction. The tour guide also said bad things. They lied and made me dislike Japan.
運転者が悪かった。
アトラクションに乗っていたように気分が悪かったです。
ツアーガイドも悪いことを言われました。嘘をつけて、日本のことを厭いました。
Dear Mr. Mitsu Nakajima,
Thank you for using VELTRA.
We sincerely regret that your trip, which should have been enjoyable, turned out to be unpleasant. On behalf of the operating company, I would like to extend our heartfelt apologies.
Upon confirming the situation with the operating company, it was verified that, as you reported, the driver became overly concerned about time, which resulted in rough driving. We recognize that prioritizing your safety should have been our utmost concern, and we acknowledge that this created an uncomfortable environment, which is a serious issue for us.
The local operating company has reported that they will strengthen their collaboration with the bus company and conduct thorough retraining. They will also remove this tour operator from handling our tours until improvements are made.
Additionally, we take seriously the fact that you experienced discomfort, and we acknowledge that the guide clearly lacked the basic attitude expected of a professional. The operating company is aware that they are assisting with a once-in-a-lifetime trip and will be instructed to provide heartfelt guidance.
Thank you very much for taking the time to share your valuable feedback despite your busy schedule.
VELTRA Customer Service
Travel Consultant
中島光 様
ベルトラをご利用いただきありがとうございます。
この度は本来ならば楽しいはずのご旅行にも関わらず、ご不快な思いをさせてしまい弊社も遺憾に思っております。
催行会社に代わり心よりお詫び申し上げます。
当日の状況について催行会社に確認いたしましたところ、中島光 様よりご報告いただきました通り、ドライバーは時間を気にしてしまい荒い運転になってしまったと確認がとれたとのことでございました。
お客様の安全を第一に優先すべきところ、居心地の悪い環境になってしまったこと、弊社としましても重大な問題であると強く認識しております。
現地催行会社より、バス会社とより連携を強め、再度徹底した教育を行い、改善されるまで当催行会社のツアーの担当からは外すとの報告を受けております。
また、お客様へ不快な思いをさせてしまったこと、プロのガイドとして明らかに基本的な接客の姿勢が欠けており、催行会社としても今回の事態、ガイドの態度につきましては重く受け止めております。
催行会社へは一生に一度のご旅行のお手伝いをさせていただいているということを再認識し、心のこもったご案内ができるよう指導させていただきます。
この度はお忙しい中、貴重なお時間を割いて体験談をご投稿いただき誠にありがとうございます。
VELTRA カスタマーサービス
トラベルコンサルタント
| Rating: | |
|---|---|
| Attended as: | Solo Travelers |
| Posted on: | 2023/04/27 |
| Activity Date: | 2023/04/26 |
Reviewed by: ルナリママ
I wished I could have stayed at the market a little longer, but with such a packed itinerary at this price, I had no complaints—it was an incredible value. Unlike a sightseeing bus, the compact size allowed for better maneuverability, and the driver's skills were impressive, smoothly navigating narrow roads at a speed that felt like I was in my own car, which was really great! I definitely want to do this again!
市場がもう少し滞在時間長かったらな…って思ったくらいで、この価格でコレだけ盛りだくさんの行程連れてってもらえたらコスパ良すぎでなんの不満もありませんでした。
観光バスと違ってコンパクトなので、小回りもきいてて、運転手さんの運転技術もいいのか細い道もさくさく運転してくれ、マイカーで行ってるくらいのスピード感で、それも凄く良かったです!
また絶対リピートしたいです!
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Friends |
| Posted on: | 2023/04/14 |
| Activity Date: | 2023/04/08 |
Reviewed by: マー君
The tour duration is on the longer side, but the sightseeing trip from Fukuoka to Yamaguchi Prefecture, crossing the Kanmon Straits, is fantastic. There are also appropriate breaks at drive-ins.
As for improvements, I would like a 90-minute lunch break at Karato Market and Akama Shrine. Conversely, I don't think we need 60 minutes at Motonosumi Shrine. I would prefer 30 minutes at Tsunoshima Bridge.
I look forward to the time allocation next time. Thank you to the driver for the long hours.
ツアーの所要時間は長めだが、福岡から山口県まで関門海峡を渡っての観光地巡りは最高です。
適度にドライブインでの休憩もあります。
改善点としては唐戸市場&赤間神宮での昼食タイムは90分は欲しい。逆にその分元隅神社は60分もいらない場所です。角島大橋は30分欲しいかな。
時間配分次回に期待してます。
ドライバーの方長時間ありがとうございました。
| Rating: | |
|---|---|
| Packages: | 【直前割】基本プラン/4月 |
| Attended as: | Friends |
| Posted on: | 2023/04/01 |
| Activity Date: | 2023/03/31 |
Reviewed by: Nishiki
1. There is traffic.
2. Skip the planned visit.
3. I think it would be better to narrow down the morning pickup locations to manage the schedule more smoothly.
①渋滞あり。
②予定の訪問をスキップ。
③朝のピtクアップ箇所を絞ったほうがタイムスケジュールを円滑にこなせると思います。
| Rating: | |
|---|---|
| Packages: | 【直前割】基本プラン/4月 |
| Attended as: | Couples |
| Posted on: | 2023/03/20 |
| Activity Date: | 2023/02/25 |
Reviewed by: milk23
I was very satisfied with the sightseeing bus this time. Thank you to the driver for covering such a long distance. You must be tired. It would have been even better if we could have known how long it would take to get to our next destination and if we were getting close. Of course, there was guidance, but I paid close attention to not miss anything. Karato Market was incredibly crowded, and I was worried about whether I could have lunch in time while waiting in line. It would help if things were a bit smoother here. Anyway, I don't think I could have covered everything in a day if I had gone on my own. Thank you very much. I would love to go on other tours again!
今回は観光バスを利用出来て大満足でした。
運転手さん、ものすごい長距離を走行してくださりありがとうございました。
お疲れさまでした。
これから行くところがどのくらい時間がかかりそうで、そろそろつきそうとかわかるともっと良かったです。
もちろん案内もありましたが、聞きもらさぬようだいぶ
注意しました。
唐戸市場はものすごい人で、ひたすら並んで昼ごはんが時間内に食べられるか心配になりました。
もう少しここがスムーズだと助かります。
とにかく、個人で行ったら1日では まわれなかったと思います。どうもありがとうございました。
他のツアーにもまた行きたいです!
| Rating: | |
|---|---|
| Packages: | 【直前割】基本プラン/4月 |
| Attended as: | Families |
| Posted on: | 2023/03/18 |
| Activity Date: | 2023/02/24 |
Reviewed by: さくら
The driver's personality was very good, and he shared many recommendations not only about the highlights of the tour but also about Kyushu and the surrounding areas! I was quite surprised by the traffic on the way to the parking lot at Karato Market, but thanks to the driver's various considerations, such as encouraging participants to get out of the car and walk to the destination before reaching the parking lot, we were able to enjoy the market without wasting any time. The sushi made with local specialties like fugu and hamachi was fresh and very delicious! Eating sushi outside while looking at the Kanmon Bridge was the best. After that, the weather turned bad and it unfortunately rained, but the Tsunoshima Bridge and the shrine were still wonderful. It became a memorable tour. Thank you very much. I appreciate the driver's kind assistance throughout the long drive!
ドライバーさんの人柄がとても良く、ツアーの見所はもちろん、九州、近辺のおすすめなど沢山教えてくれました!
唐戸市場の駐車場につくまでの渋滞にはとても驚きましたが、
駐車場につく前に、車から参加者を下ろして目的地へ歩くよう促してくれたり、様々な配慮をして下さったおかげで無駄な時間なく市場を楽しむ事ができました。
フグやはまちなど名産品のお寿司が、新鮮でとても美味しかったです!
関門大橋を眺めながら外で食べるお寿司は最高でした。
その後は天気が崩れあいにくの雨でしたが、それでも角島大橋や神社はとても素晴らしかったです。
思い出に残るツアーになりました。本当にありがとうございました。長い時間の運転にも関わらず、最後まで親切な対応をしてくださったドライバーさんに感謝です!
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Posted on: | 2023/03/14 |
| Activity Date: | 2023/03/12 |
Reviewed by: キウイ
When getting on the bus, the doors just opened without any announcement about which bus it was. I had to ask to confirm before boarding. There was no greeting until the end, and I didn't even know the driver's name.
Even during stops at tourist spots, if I didn't check, the time and meeting place were unclear. They said to meet at the parking lot, but there was no explanation about where that was, so I had no idea.
There was also no announcement about the drop-off location; the doors just opened. I noticed because I was looking outside, but the two people who were supposed to get off there (residents of Hakata) didn't realize it, and I had to call out to them to hurry and get off. What would have happened if they had been sleeping? It was nighttime, and they might not have known where they were... especially since they were from out of town!
There was no announcement about wearing seatbelts on the highway either. Rather than enjoying the experience, it left me with a lot to think about.
乗車時、バスのドアを開けただけで、どちらのバスかも??何もアナウンスなし。こちらから聞いて、確かめて乗車する。最後まで挨拶なし、お名前もわからず。
途中観光地停車でも、こちらから確かめないと、時間、集合場所が、はっきりしない。駐車場集合といっても駐車場の場所も説明なし。どこかわからない。
降車場所もアナウンスなしで、ドアが開いただけ。私は、外を見ていたのでわかったが、そこで降りるはずのお二人(博多市内在住者)は分からず、私が声をかけてあわてて降りる。もし寝ていたらどうなったのか??夜だし、外の場所わからないこともあるし…何より県外者!
高速で、シートベルト着用のアナウンスもなし
楽しさ半減というより、ちょっと考えるー。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2023/03/12 |
| Activity Date: | 2023/03/11 |
Reviewed by: 旅がらす
It was great that we could be more flexible than with a large bus and efficiently visit the tourist spots. The pickup location and time were punctual, and there were no issues.
大型バスより融通がきき、また効率良く観光スポットを周れて良かった。ピックアップの場所も時間も定刻で来て、問題なかった。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2023/02/21 |
| Activity Date: | 2023/02/20 |
Reviewed by: サラダ
I thought it might be better to go to Akiyoshido Cave rather than Karato Market. Since we had plenty of time at each spot, it was nice to take our time and enjoy. I imagine Motonosumi Shrine and Tsunoshima would be beautiful on a sunny day. It was a pity it was cloudy.
唐戸市場に行くより、秋芳洞に行ったほうがいいのではないかと思いました。各スポットで十分に時間があったので、ゆっくり見れていいです。元乃隅神社や角島は晴れてるときれいだろうな。曇りだったので残念です。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2023/02/17 |
| Activity Date: | 2023/02/17 |
Reviewed by: pixy
I participated with a friend. I had been looking forward to seeing the stunning views of Tsunoshima and Motonosumi Shrine for a long time. Since there were nine participants, we traveled by microbus, and the driver provided thorough explanations and had a wonderful smile, making for a pleasant journey.
友だちと2人で参加。
角島,元乃隅神社の絶景は以前から見たいと思い楽しみにしてました。
参加者9人だったのでマイクロバスで移動でしたが運転手の方は丁寧な説明,また笑顔も素敵で気持ち良い旅が出来ました。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Friends |
| Posted on: | 2023/01/09 |
| Activity Date: | 2022/12/17 |
Reviewed by: ミンミ
At Karato Market, while it was cold, I took a bite while standing in front of a slightly open shop, and a man in his 40s came over and yelled, "Hey! Go eat over there!" I thought it was terrible towards the people in their 60s. Since we didn't understand, it would have been nice if he had at least said something like, "I would like you to eat over there." There was no place to eat, and there were few restrooms, so it was a tough experience in the cold.
唐戸市場で寒い中、少しだけ空いてる店の前で一口、
立ち食いをしたら、40代位のお店の人が来て
《おい!あっちへ行って食え!》と怒鳴られました。
60代の人達に向かって酷いと思います。私達がわからなかったので、せめて《あちらで食べて欲しいとか》言ってくれたら良いのに・・。食べる場所は無いし、トイレも少なく寒い中辛い思いをしました。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Friends |
| Posted on: | 2023/01/02 |
| Activity Date: | 2022/12/17 |
Reviewed by: shunnchan
This is a day trip tour from Hakata to visit famous tourist spots in Shimonoseki and Nagato. When I participated, the vehicle was a van, and there were four groups totaling eight people. The driver and tour guide was very knowledgeable about each sightseeing spot and provided detailed explanations before we arrived at each location.
The first stop was Karato Market, where we stayed for about 60 minutes for lunch and sightseeing at Akama Shrine. At the market, we could purchase items like sushi, seafood bowls, and shrimp tempura to enjoy at the outdoor seaside terrace, or use the cafeteria on the second floor of the market (which is generally open only on weekends?). Akama Shrine is about a 5 to 10-minute walk from the market.
After that, we visited the Tsunoshima Bridge and Motonosumi Shrine, with breaks at Michi no Eki and a highway parking area on the way back to Hakata. Along the way, thanks to the kindness of our tour guide, we were able to see the sunset over the coast. Thank you very much.
博多から日帰り、下関、長門の有名観光地を一日で巡るツアーです。
参加したときは、車両はワンボックスカー、4組8名でした。
ドライバー兼ツアーガイドさんが、各観光地を精通されていて
それぞれ到着前に詳しい説明を頂けました。
最初の訪問は唐戸市場、滞在は約60分、昼食と赤間神宮観光となります。
市場では、寿司、海鮮丼、エビフライ等の一品を購入し野外の海沿いテラスで食したり、市場2階の食堂(一般は週末のみ?)を使用できます。
赤間神宮は市場から徒歩で約5~10程度。
その後、角島大橋、元乃隅神社を観光し、道の家、高速パーキングエリアでの休憩ありにて博多への帰路となります。
途中、ツアーガイドのご厚意で、海岸に沈むサンセットを見る事が出来ました。有難う御座います。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Posted on: | 2022/11/05 |
| Activity Date: | 2022/10/15 |
Reviewed by: メロディ
I chose to travel to Fukuoka, but I wondered how it would be to extend the tour to Yamaguchi Prefecture. Upon arriving in Fukuoka, I spoke with the taxi driver about the tour spots in Yamaguchi, and he reassured me that it was a good choice because there are great places to see.
In reality, Akama Shrine was beautiful with its vibrant buildings resembling a dragon palace. However, thinking about Emperor Antoku, who is enshrined there, made me reflect on whether more could have been done during his lifetime.
The Tsunoshima Bridge sparkled beautifully in the sunlight, reflecting off the sea surface. Although we crossed the bridge, we just turned back without stopping. I felt that if we could stop by the souvenir shop on Tsunoshima, it might contribute to the tourism industry, which is facing depopulation. Motonosumi Shrine, with its row of red torii gates, was also lovely.
However, the long-distance travel took time. It was about 300 kilometers round trip, and only one driver was managing this distance and time while also acting as a guide. To arrive on time, he drove quite fast on the highway. Given this situation, I felt that there should be two drivers to take turns. Wouldn't it be too late if an accident happened? The driver was very enjoyable, but I appreciate his hard work.
Thank you.
Regarding infection control measures, compared to other prefectures, I had the impression that Fukuoka's measures were generally quite lax. However, during this tour, there was a strict implementation of infection control, with the driver always reminding us to sanitize our hands when returning to the bus from the sightseeing spots. It left a strong impression that they were thorough in their efforts.
福岡旅行を選択したのに、観光ツアーで山口県まで足をのばすのはどうなんだろうと思いながらツアーを選択しました。福岡に到着してタクシーの運転手さんから、山口県のツアー観光場所をお伝えしたところ、良いところだから選択してよいツアーだと思うよとご意見をいただき安心しました。
実際、赤間神宮も竜宮城のような鮮やかな建物で素敵でした。ただ、祭られている安徳天皇のことを考えるとご存命の時にもう少しできることがなかったのかな?としんみりしたりしました。
角島大橋はおひさまが出ていると海面がキラキラと反射して綺麗です。せっかく大橋を渡るけど、そのまま折り返して帰ってくるだけです。せっかくなので角島のおみやげ所に寄れると過疎化の進む角島の観光業にも寄与できるのではないかと感じました。元乃隅神社も赤い鳥居が連なっていて素敵です。
ただ、やはり長距離移動になるので時間がかかります。往復300キロほどでしょうか?この距離と時間をガイドも兼任している1名の運転手だけで運転しています。時間内で到着するために高速道路ではかなりのスピードで運転されていました。この内容であれば運転手は2名体制で交代すべきではないかと感じてしまします。何か事故が起きてからでは遅いのではないでしょうか?運転手さん、とても楽しかったですが、お疲れさまでした。
ありがとうございました。
感染対策の感想
今まで他県の旅行と比較して福岡は全体的に感染対策がとてもゆるい印象がありましたが、今回のツアーにおける感染対策は観光場所からバスに戻る場合に必ず運転手さんから手指消毒の声掛け、実施があって徹底出来ているな~という印象でした。
Dear Melody,
Thank you very much for always using VELTRA, both domestically and internationally.
We sincerely apologize for any concerns you may have had regarding your trip to Yamaguchi. I would like to report back on the long-distance driving experience you shared with us, as we have confirmed it with the local operating company.
Upon checking with the operations manager at the local company, we found that the driving time is set to be within 13 hours, and for this tour, the driving time is within 9 hours, with a distance of less than 400 km per day for vehicles equipped with digital tachographs (and less than 300 km for those without). Therefore, there are no issues in this regard. Additionally, regarding the driving speed you pointed out, we verified the records from the digital tachograph, which showed that the speed was within 100 km/h, so there are no problems there either.
However, it is a fact that we caused you to feel uneasy. We recognize that the driver's mission is not only to transport customers to their destinations but also to conduct the tour safely and securely, which is of utmost importance. We will continue to guide our drivers to ensure they are well-trained.
Thank you once again for taking the time to share your experience with us. We would be delighted to assist you on your next travel destination as well.
Once again, thank you for using VELTRA.
VELTRA Customer Service
Travel Consultant
メロディ様
国内外問わず、いつもVELTRAをご利用いただき誠にありがとうございます。
この度は山口へのお出かけに際しまして、ご不安なお気持ちにさせてしまい申し訳ございません。
ご感想をいただきました長距離運転について、現地催行会社と確認いたしましたので、ご報告させていただきます。
現地催行会社にて運行管理者に確認を取りましたところ、運行時間については13時間以内での運行となっており、本ツアーでは運転時間は9時間以内、走行距離は1日あたり400km未満(デジタコ搭載車、未搭載車は1日あたり300km)のため、いずれも問題ないとのことでございました。
また、ご指摘いただいた走行スピードについても、デジタコで事実確認をしましたところ、100km/h以内での走行記録となっており、こちらについても問題ないとのことでございます。
しかしながら、お客様に不安なお気持ちを抱かせてしまったことは事実であります。
ドライバーの任務はお客様を目的へただお送りするだけでなく、安心・安全にツアーを催行することが最重要任務であることを今一度認識し、ドライバーの育成に務めるよう指導してまいります。
この度は貴重お時間を割いて体験談のご投稿をいただき誠にありがとうございます。
次のご旅行先でもメロディ様のお手伝いをさせていただけましたら幸甚です。
改めまして、VELTRAのご利用誠にありがとうございます。
VELTRA カスタマーサービス
トラベルコンサルタント
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Posted on: | 2022/11/04 |
| Activity Date: | 2022/10/31 |
Reviewed by: Takuya
The driver was very professional and contacted us before departure. Although it was a long-distance trip, I felt secure during the drive and thought, "I wouldn't have been able to manage such an itinerary on my own." I'm glad I booked this. There wasn't any unnecessary long sightseeing time, and the content was just right for us. It became a wonderful memory that makes me want to go again! Thank you very much. I look forward to seeing you again when I visit Kyushu.
運転手さんが、きちんとされた方で出発前に連絡をいれてくれました。長距離移動でしたが、運転にも安心感があり「自分の運転では、こんな行程で動けなかったなー」と申し込んでよかったと思いました。無駄に長い見学時間もなく、私達には丁度よい内容でした。また行きたい!と思えるいい思い出になりました。ありがとうございます。また九州に行った際はよろしくお願いします。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Posted on: | 2022/08/27 |
| Activity Date: | 2022/08/05 |
Reviewed by: にふうさ
I think there are several bus tours to Kankojima Ohashi and Motonosumi Inari Shrine, but since they are quite far, some tours only end up visiting those two places. However, the tours that also take you to places like Karato Market in Shimonoseki were very appealing.
This time, since it was the beginning of summer vacation and the first day of a long weekend, we experienced delays due to traffic, but I appreciated that they ensured we had enough time at each location. As a result, the departure time was inevitably delayed, which may have mixed opinions, but personally, I had a great time because they made sure we had ample time at the sightseeing spots.
角島大橋や元乃隅稲荷神社へと行くバスツアーはいくつかあるとは思いますが、なかなか遠いところなので、両者滞在だけで終わるバスツアーもある中、下関の唐戸市場などにも連れて行ってくれるツアーが非常に魅力的でした。
今回は夏休み始まり&連休の初日ということもあり、渋滞で観光地への到着が遅れましたが、滞在時間はきちんと確保していただいたのが良かったです。その分、どうしても解散時間が遅れるので、賛否両論あるかとは思いますが、私的には観光地での滞在時間をきちんと確保していただいたので非常に楽しめました。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2022/08/18 |
| Activity Date: | 2022/07/16 |
Reviewed by: じゅんじゅん
I finally made it to Motonosumi Shrine in Yamaguchi, which I had always wanted to visit. I am completely satisfied. Since I came from Hokkaido, it was hot! So hot! But it was fun.
初めて、山口まで、どうしても行きたかった元乃隅神社⛩へ。
もう 大満足です。
私は北海道からの参加だったので、暑くて!暑くて!
でも楽しかったです。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2022/08/08 |
| Activity Date: | 2022/08/07 |
Reviewed by: tes
I visited Senjyuji without any prior information and was pleasantly surprised by how wonderful it was. The chanting by the monk in front of the several-meter-tall Kannon statue was a truly great experience.
Since this temple is located quite deep in the mountains, I think it's great that it's included in the tour.
However, I found the meal time to be too short, and it was disappointing that Futamigaura was only viewed from the car window. In my personal opinion, I would prefer to skip the salt production facility visit and instead take about 90 minutes for lunch around Futamigaura, possibly at a nearby café, as that would likely enhance overall satisfaction.
全く前情報を得ずに訪れた千如寺だったが思いのほか良くて驚いた。特に数メートルもある千手観音像の前での僧侶による読経は大変良い経験になった。
これが結構な山奥にあるのでツアーに組み込まれているのはありがたいことだと思う。
残念な点は食事時間が短すぎなのと二見ヶ浦が車窓のみだったところです。個人的な意見だが、塩製作所の見学はいらないのでその分二見ヶ浦周辺で90分ぐらい昼食休憩を取って、近くにあるcafeでランチのほうが満足度が高いと思う。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Friends |
| Posted on: | 2022/08/01 |
| Activity Date: | 2022/07/30 |
Reviewed by: nae
I was able to adjust the schedule to fully explore the Itoshima Peninsula. The extreme heat was tough, but I think it's great for first-time visitors.
糸島半島を、ぐるっと時間を調整しながらスケジュールが全うできるようにしていただきました。猛暑は、こたえましたが初めての人にはいいと思います。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Friends |
| Posted on: | 2022/07/31 |
| Activity Date: | 2022/07/30 |
Reviewed by: ふくふく
I think this is a recommended tour for those who want to efficiently see the key points. You also have plenty of personal time, and the driver was very pleasant and likable. I would like to use this service again if the opportunity arises.
効率的に要所をみて周りたい方にはオススメのツアーだと思います。しっかり個人の時間も取れますしドライバーさんも大変感じの良い方で好感が持てました。また機会があれば利用したいです。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Posted on: | 2022/07/18 |
| Activity Date: | 2022/07/17 |
Reviewed by: おはぎ
The itinerary was as follows: Hakata → Fukuoka Airport → Karato Market (Akama Shrine for those who wish) → Tsunoshima Bridge (viewing from the observatory) → Motonosumi Shrine → Dan-no-ura Service Area (shopping) → back to Hakata.
There was no tour guide; the driver handled the minimum explanations and roll calls on his own.
Only the meeting times were set for each area, and everything else was free time, which made for a comfortable experience! Unlike typical tours that guide you to affiliated souvenir shops and introduce products, it felt like we were taken on a drive! The plan suited us very well, but I think those participating for sightseeing or tour purposes might feel a bit unsatisfied.
博多→福岡空港→唐戸市場(赤間神宮は希望者)角島大橋(展望台で見物)→元乃澄神社→壇ノ浦サービスエリア(買物)→博多の工程でした。
添乗員さんは居らず、運転手さんが最低限の説明や点呼など1人でこなされていました。
各エリアで集合時間のみ決められ、他は全て自由行動な為、快適に過ごせました!ツアーによくある、提携したお土産屋さんへの誘導や商品の紹介等なく、ドライブに連れて行ってもらったような感覚でした!私たちは、すごく合っていたプラン内容でしたが、観光やツアー目的で参加されると少し物足りなさを感じるのでは?と思います。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Posted on: | 2022/07/17 |
| Activity Date: | 2022/07/16 |
Reviewed by: にわか
Although the weather was unfortunately not great, I was able to efficiently enjoy sightseeing in Itoshima. Since it's relatively close to Fukuoka City, I think you can take your time there. There were surprisingly unknown tourist spots, and my friends who came from other prefectures were delighted. The salt pudding from Kōbō Totan was delicious! It was a fun tour where I could buy various souvenirs.
生憎のお天気でしたが、効率よく糸島の観光が出来ました。福岡市内から比較的近いため、時間的にも割とゆっくり出来ると思います。意外と知らない観光地もあり、他県から参加した友人も喜んでいました。
工房とったんの塩プリン、美味しかったです!お土産もいろいろ買えて楽しいツアーでした。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Friends |
| Posted on: | 2022/07/09 |
| Activity Date: | 2022/06/25 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Dear 997,
Thank you for using VELTRA.
We sincerely apologize for the significant inconvenience and concern caused during your day trip bus tour from Fukuoka. On behalf of the local operating company, I would like to express our heartfelt apologies.
Upon confirming the situation with the operating company, we learned that the customers scheduled to board at Fukuoka Airport did not arrive on time. While they were attempting to contact the relevant customers, they failed to provide updates to those who had already gathered, resulting in a waiting time of about 15 minutes at the airport. Additionally, we have received apologies regarding the lack of consideration for the vehicle and weather conditions, which caused further inconvenience to our customers.
Your feedback will contribute to improving the quality of our drivers, tour conductors, and guides, and we will work closely with the local office to address these issues as a priority, ensuring better service for our future customers. We are committed to providing activities that consistently meet your satisfaction, and we hope you will consider using our services again in the future.
VELTRA Customer Service
Travel Consultant
997 様
この度はベルトラをご利用いただきありがとうございます。
ご参加いただきました福岡発日帰りバスツアーにて、多大なご迷惑とご心配をおかけいたしましたこと、大変心苦しく感じております。
現地催行会社に代わり、心よりお詫び申し上げます。
当日の状況について催行会社へ確認いたしましたところ、当日、福岡空港でご乗車予定だったお客様が時間になってもお見えにならなかった為、
該当のお客様へご連絡をしておりましたが、既にご集合いただいておりましたお客様への状況報告の連絡等を行わず、空港での待ち時間が15分程発生しまったとの回答がございました。
また、車両・天候について、お客様への配慮が足りておらず、お客様へご迷惑をお掛けしてしまいましたことについて、お詫びの言葉を預かっております。
お客様からのご指摘が催行会社のドライバー、添乗員、ガイドの質の向上に寄与し、今後のお客様へのよりご満足いただけるサービスにつながるよう、今後の課題として現地オフィス共々、最善を尽くしてまいります。
今後も催行会社とともに、常にご満足いただけるアクティビティの提供に努めてまいりますので、またの機会にもご利用いただけましたら幸いです。
VELTRA カスタマーサービス
トラベルコンサルタント