Reviewed by: Hannah
Very organised trip, we knew what times of where we had to be the whole day. We had a 50% chance of seeing Mount Fuji and we saw it clear as day it was beautiful.
Because of the temperature we got to see the last of the cherry blossom which just made our whole day!
Lunch was not to our taste but I’m sure if you enjoyed traditional Japanese food it was nice.
Our tour guide was brilliant, she was so helpful and knowledgable.
We really didn’t know what to expect from the day but it exceededed all our expectations, I would definitely recommend this trip to anyone going to japan and wanting to visit Mount Fuji.
| Rating: | |
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| Packages: | Standard Plan (Until Dec 30, 2019) |
| Attended as: | Couples |
| Posted on: | 2019/05/13 |
| Activity Date: | 2019/05/09 |
Reviewed by: Melinda
Our tour guide was fantastic, Friendly, and very informative. She gave us so much information about our surroundings, where we were going and Japan's history. I would definitely reccomend the Mt Fuji and Hakone tour to everyone it was a fantastic day out.
| Rating: | |
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
| Attended as: | Couples |
| Posted on: | 2019/05/12 |
| Activity Date: | 2019/05/10 |
Reviewed by: Garry
Excellent tour. Youshi - san was a great tour leader, informative and amusing and spoke excellent English. We were very fortunate to have a clear day to see Mount Fuji and the views were brilliant all day. The lunch was also very good. We enjoyed the sky gondola, the black eggs and the cruise over lake Ashi. Every thing was very punctual and at no point did we feel rushed.We took the option of the bullet train back and Youshi helped us with navigating the station. In all a lovely tour which we thoroughly recommend.
| Rating: | |
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Odawara Drop-off with Lunch |
| Attended as: | Friends |
| Posted on: | 2019/05/12 |
| Activity Date: | 2019/05/10 |
Reviewed by: トラマルコ
You can get a fun duck whistle, but it was quite difficult to blow. However, it was enjoyable. There was also a detailed explanation about the townscape along the way, which was informative.
楽しいダック笛がもらえますがなかなか吹きにくかった。けど、楽しかったです。途中の街並みについても詳しく説明がありためになります。
ただ日本語のみ。
| Rating: | |
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| Packages: | とうきょうスカイツリー®コース |
| Attended as: | Families |
| Posted on: | 2019/05/12 |
| Activity Date: | 2019/04/30 |
Reviewed by: Helle
We had a great day on this sightseeing tour. Both our guides were knowledgeable about Tokyo and gave good extra information about daily life etc. Good choiches of landmarks, well organized lunch with fine presentation of Japanese food. Bus was very clean and comfortable.
We can highly recommend this full day sightseeing in Tokyo.
| Rating: | |
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| Packages: | 【Until December】Tokyo Bus Tour with Lunch |
| Attended as: | Couples |
| Posted on: | 2019/05/12 |
| Activity Date: | 2019/05/09 |
Reviewed by: Sunil
It’s a long drive just to see one shrine. The whole experience was dimmed by the lack of a good guide. Not informative at all. Repeating the same thing. was not courteous to some of the other passengers who were a bit slow. The tour was all about making up the time, get off the bus, view the place and quickly get back on the road. The guide would not even wait for everyone to get off the bus. Many co travelers were disappointed. We have taken many day tours around the world, this was easily the worst experience.
| Rating: | |
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| Packages: | Nikko Tour with Lunch |
| Attended as: | Families |
| Posted on: | 2019/05/11 |
| Activity Date: | 2019/05/02 |
Reviewed by: Alfredo David
We had the best tour guide! She was absolutely charming and very knowledgeable. The day was beautiful and we got to see magnificent Mt Fuji but were only able to go up to the 4th station. The nearby waterfalls were incredible too. I loved Oshino Hakkai village with the cherry blossoms and amazing views of Mt Fuji. I definitely recommend this tour.
| Rating: | |
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| Packages: | Bus Tour Without Lunch |
| Attended as: | Friends |
| Posted on: | 2019/05/09 |
| Activity Date: | 2019/04/21 |
Reviewed by: Curt
Although it was cloudy so we could not see the top of Mt. Fuji most of the time. Our tour guide did his best to show us the mountain and the lake, with a cable car view.
| Rating: | |
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| Packages: | Return by Shinkansen Bullet Train (Until Dec 27, 2019) |
| Attended as: | Families |
| Posted on: | 2019/05/08 |
| Activity Date: | 2019/05/06 |
Reviewed by: willam
Tour guide was very knowledgable about every everything .The 4d fuji airways was excellant worth the money
| Rating: | |
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| Packages: | Mt. Fuji Tour with Lunch (2019 Plan) |
| Attended as: | Solo Travelers |
| Posted on: | 2019/05/07 |
| Activity Date: | 2019/05/05 |
Reviewed by: JohnG
We had a long bus ride to Mt Fuji but were disappointed the clouds came in and covered the mountain. We could only get to Level 2 as there was too much congestion and traffic higher up at Level 4. Our lunch was a wonderful selection of local dishes and the cruise on the Pirate Ship on Lake Ashi was crowded and chilly but fun to be part of.
| Rating: | |
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
| Attended as: | Couples |
| Posted on: | 2019/05/07 |
| Activity Date: | 2019/04/20 |
Reviewed by: Kevin
It seems both Veltra and JTB Sunrise Tours think its acceptable to sell a tour called "Mount Fuji Tour" when they know 100% in advance that you will not see Mount Fuji
Our experience was as follows
Book online on the Tuesday Evening
Arrive at check in on Wednesday Morning
At check in ask JTB is everything open will we see Mt Fuji - YES
Get on the bus to depart for Mt Fuji
Tour guide runs through the itinerary exactly as advertised
Station 5 Mt Fuji
Cruise
Lunch
Ropeway
Shinkansen Back
1 hour into the drive - OH! sorry Station 5 is closed due to an avalanche we can only go to station 1 today, you wont see Mt Fuji
When we get to station 1 we ask the roadblock security when was the avalanche - 2 days BEFORE!!! so for 3 days they have been selling tours knowing its closed also knowing it will be several days before the avalanche is cleared
So JTB Knew Mt Fuji will not be seen before they sold the tour to myself and busses full of people who booked in the last 3 days, Veltra say they were not informed by JTB and JTB when asked say they only call for an update at 9am AFTER the bus leaves so you have no option to get off and do something else - convenient timing for them and too late for you, but they all knew 2 days in advance, yet no one takes ownership at either company blaming each other - neither company loose out only the customers
Had I known I would not see anything and be on a bus for several hours at the checkin at Niko Hotel JTB Desk I would have cancelled and got 50% refund and booked another tour for the day and done something more productive with my time
Feel quite cheated as did most of the other people on the same bus
JTB/Veltra snake policy is set so you basically can be sold ANY tour and they have a way to not refund you
DISSAPOINTED - CHEATED - WASTE OF TIME - CHECK BEFORE YOU GET ON THE BUS - REQUEST REFUND
JTB SUNRISE TOURS
VELTRA
| Rating: | |
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| Packages: | Bus Tour with Bullet Train Return (With Lunch) |
| Attended as: | Couples |
| Posted on: | 2019/05/06 |
| Activity Date: | 2019/04/30 |
Reviewed by: Judy
The trip was generally good and was saved from an OK rating by actually seeing Mt Fuji from the bus and the first stop. After that we drove to the other side of the mountain where it was covered by cloud and we didn't see it again all day. (Cloudy weather can't be helped but guide said "we are driving to the other side as it is less crowded".) Everything ran on time but better explanation of how to manage Japanese lunch (our first such experience) would have been appreciated. Cruise on Lake Ashi was picturesque but boat was very crowded with standing room only for some guests.
| Rating: | |
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
| Attended as: | Families |
| Posted on: | 2019/05/05 |
| Activity Date: | 2019/04/18 |
Reviewed by: D Williams
This half day tour included a number of key sights in Tokyo. We were fortunate to have booked (purely by chance) on the first day of the new Era following the inauguration of the new Emperor. The guide was clear and helpful and we gained much from this tour.
| Rating: | |
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| Packages: | 【Until December】Tokyo Morning Tour |
| Attended as: | Couples |
| Posted on: | 2019/05/03 |
| Activity Date: | 2019/05/01 |
Reviewed by: ABC
★良かった点
・ツアー内容はとても良かったです。アクティビティが多かったので絶え間なく楽しめました。
・ツアーガイドさんは英語と日本語両方喋ることができるのでとても安心でした。
・バスが目立つ黄色だったので迷わず見つけることができました。
・外国人のお客さんが多く一緒にツアーを回ることができて、英語の面でもいい勉強になりました
★残念だったところ
・天気が雨だったので少しも富士山が見えませんでした。富士山をメインで楽しみに参加しましたが、何も見えなかったのでただ観光してるだけのツアーに感じました。同じお金を払ってみるのであれば天気がいい日だったら良かったです!
| Rating: | |
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| Packages: | Review Rebate Special / Standard Plan |
| Attended as: | Couples |
| Posted on: | 2019/05/01 |
| Activity Date: | 2019/05/01 |
Reviewed by: Rika
It was cold on the day of the tour, and there was a bit of wind, but the content of the tour was outstanding! Of course, I got to see the places I wanted, but the guide's explanations were surprisingly interesting and well done, which made the atmosphere on the bus lively. There were also useful trivia points throughout, making the bus drive feel like it went by in no time.
当日は寒くて少し風もありましたが、ツアーの内容は満点以上でした(^^)
見たかった場所は勿論ですが、ガイドのお姉さんの説明も想像以上に面白く上手でバス内も盛り上がりました。為になる雑学も要所要所にあり、あっという間のバスドライブでした。
| Rating: | |
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| Packages: | 皇居・銀座・丸の内コース(平日運行) |
| Attended as: | Couples |
| Posted on: | 2019/05/01 |
| Activity Date: | 2019/04/29 |
Reviewed by: Jaslyn
Good views of Mount Fuji.
Perhaps it would be better to have more time in the village to explore.
| Rating: | |
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| Packages: | Bus Tour Without Lunch |
| Attended as: | Friends |
| Posted on: | 2019/04/28 |
| Activity Date: | 2019/04/26 |
Reviewed by: CathyDi
We had a free day in Tokyo so decided to book this tour on line before we arrived as was highly recommended by a friend! We weren’t disappointed! Didn’t do a pickup from the hotel we were staying at so we had to jump on the subway to get to the pickup, was easy! Then we were transported to yet another hotel by taxi! Our tour guide Yoshi was brilliant! He covered so much in the full day tour, loved every minute of it! We booked the tour which included the Japanese lunch which was a delicious! Saw all the highlights of Tokyo, even included a boat ride down the river! At the end of the tour the bus dropped us off at the subway as we decided to go to Shibuya before returning to our hotel! Don’t miss this tour!
| Rating: | |
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| Packages: | 【Until December】Tokyo Bus Tour with Lunch |
| Attended as: | Couples |
| Posted on: | 2019/04/28 |
| Activity Date: | 2019/04/20 |
Reviewed by: efmaiden
We were lucky to reach Mt Fuji 5th station, as the sun was shining on this beautiful volcano! Wish we had more time to enjoy its serene majestic beauty! Would love to climb this mountain some day!
| Rating: | |
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| Packages: | Bus Tour with Ekiben Box Lunch |
| Attended as: | Families |
| Posted on: | 2019/04/27 |
| Activity Date: | 2019/04/25 |
Reviewed by: Ricky D
Our tour was fun and enjoyable. We were given ample time to roam around and explore the area. We brought our son with us and he loves the cable car and strawberry picking experience. My wife's highlight was the beautiful flowers almost in full bloom. Mine was the overall convenience and comfort of being in an organized tour. Special thanks to Yuki our sweet guide and Kondo our bus driver for being patient waiting for us. Will highly recommend this tour to friends.
Hi, thank you so much for sharing your trip moments with us! It is great to know your families had fun time with the trip, and the activity of riding cable car was a favorable part for your son. We are really honored to be a part of your Japan trip, by offering a way to see the lovely scenery and make encounter with local people. Thank you for recommending this tour too. We wish you the best luck for future travels!
| Rating: | |
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| Attended as: | Families with Young Children |
| Posted on: | 2019/04/27 |
| Activity Date: | 2019/04/22 |
Reviewed by: Fred and family
The drive going to Mt. Fuji was smooth. Our tour guide, Amy was excellent and helpful. Too bad we didn't see it at the base or during the boat ride. However, we saw it during the bus ride at least and we're happy.
| Rating: | |
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
| Attended as: | Families |
| Posted on: | 2019/04/27 |
| Activity Date: | 2019/04/11 |
Reviewed by: Renee
We did get to see Mt Fuji which was why we went on this tour. Because of this, I rated it fair rather than poor... The boat and sky tram filled in time out of the bus... neither was interesting or exciting. Our tour guide was very bland...he certainly did not make this an enjoyable day. For a couple to go on this excursion at a cost of $250 to 300USD... spend your money elsewhere.
| Rating: | |
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return without Lunch |
| Attended as: | Couples |
| Posted on: | 2019/04/26 |
| Activity Date: | 2019/04/24 |
Reviewed by: Matthew
Very professional and informing. I would recommend and use again.
| Rating: | |
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| Packages: | Plan A: Mt Fuji & Hakone Tour < 10-Hour > |
| Attended as: | Couples |
| Posted on: | 2019/04/26 |
| Activity Date: | 2019/04/24 |
Reviewed by: Max
Completely recommend this tour and is well worth it. The scenery and guide are both terrific and it was an awesome day and experience overall. I must say that it is best to do your research regarding the train option before finalising your booking to ensure that you get the best deal. The tour operator offers a discounted ticket for the bullet train if it is bought through them as opposed to buying the ticket at the station.
| Rating: | |
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
| Attended as: | Couples |
| Posted on: | 2019/04/25 |
| Activity Date: | 2019/04/23 |
Reviewed by: Hamed Badiyan
We booked the tour only day before and were impressed by the quick confirmation response from Veltra office. We throughly enjoyed the tour. The guide was very good and she had a good sense of humour. During the trip up she gave explanations about different sites we were passing. During the ride back she entertained us by showing us how to make an origami. The bus was nice and clean. The lunch was a pleasant surprise stop at a French style restaurant on the way. We had lunch with spectacular view of Mt Fuji. We were not rushed and had time to enjoy each stop and take photos.
Highly recommend, it was very relaxed and enjoyable not to be missed.
Hamed and Susan from Australia
Thank you for booking with us!
We're glad that you enjoy your trip.
Have a nice day!
| Rating: | |
|---|---|
| Packages: | Review Rebate Special / Standard Plan |
| Attended as: | Couples |
| Posted on: | 2019/04/25 |
| Activity Date: | 2019/04/23 |
Reviewed by: Dan
Enjoyed the morning tour better than the afternoon tour. Lunch should include alternatives for Western tastes.
| Rating: | |
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| Packages: | 【Until December】Tokyo Bus Tour with Lunch |
| Attended as: | Couples |
| Posted on: | 2019/04/23 |
| Activity Date: | 2019/04/09 |
Reviewed by: Varsha D Wadhwa
We assembled at the pick up point which was very centrally located ( directions were well given)and were well greeted by the English speaking Staff. Enroute we were informed that the tour to the 5 th Station of Mt. Fuji cannot be done as the road was icy due to the snow the day before. Alternatively we were taken to a different location “ Oshino Hakkai” with 8 different sacred pools all originating from Mt. Fujiyama. We instantly fell in love with this small Quaint Village.
We were taken for lunch to a European Style Restaurant which was overlooking the Fuji Q Highland . The lunch was a real treat, delicious and sumptuous. We were served Soup, Chicken, Salad, bread, desert and finally coffee/ tea. The ambience of the Restaurant was very very Royale. VELTRA was very kind in providing a vegetarian lunch for my wife.
We were then taken to the Mt Fuji Museum where we were shown a Fantastic Introductory film.
Later we drove to the Scenic Lake Kawaguchico for a Cruise. We had an ice cream treat from the souvenirs shop compliments VELTRA!!!.
We then took the rope way up the mountain to have a spectacular view of the Lake and the surroundings of the Base of Mt Fuji.
We would highly recommend this tour with VELTRA AS IT WAS VERY COST EFFECTIVE CONSIDERING THE COST OF TRANSPORTATION THE SIGHTSEEING, LUNCH, CRUISE RIDE, THE ROPEWAY AND NOT THE FORGET THE ICE CREAM.
THANKS VELTRA FOR YOUR SERVICES AND MAKING OUR DAY ONE OF THE MOST EXCITING DURING OUR STAY IN JAPAN.
Thank you for your feedback!
We are glad that you enjoyed the trip.
We are waiting for your next trip with us again.
Have a nice day!
| Rating: | |
|---|---|
| Packages: | Review Rebate Special / Standard Plan |
| Attended as: | Couples |
| Posted on: | 2019/04/23 |
| Activity Date: | 2019/04/12 |
Reviewed by: Belen from guam
We had a very fantastic experience from Vetra. We were able to see a beautiful Mt. fuji , the weather was great for us . Its all worth it the whole trip even our tourist guide Ms. Yoko .
| Rating: | |
|---|---|
| Packages: | Bus Tour with Ekiben Box Lunch |
| Attended as: | Families |
| Posted on: | 2019/04/22 |
| Activity Date: | 2019/04/15 |
Reviewed by: チャヤ
The night views and factory flames are not attractions, so there seems to be some variability depending on the day (on the day I participated, they mentioned it was a medium flame). There were some disappointing aspects, but when we reached the highlights, they made an effort to guide us to good viewing spots and opened the windows for better visibility, which conveyed their desire for us to enjoy the experience. At one point, we went to the front of the boat and picked up some speed, adding an element of excitement. In the end, we were able to see the beautiful night view of Minato Mirai, making it a satisfying tour.
夜景や工場の炎などはアトラクションではないので当たり外れは日のよって有るようで(参加日は中くらいの炎と言ってました)残念な部分も有りましたが見どころの場所に来ると見やすい場所への案内や見えやすいように窓を開けてくれたりなど一生懸命楽しんでもらおうとしていてくれた感じが伝わりました。
途中船の先端に出てちょっとスピードを出してくれたりアトラクション的要素も有り、最後はみなとみらいのきれいな夜景も見れ満足できるツアーでした。
Dear Chaya,
Thank you for joining our factory night view exploration cruise and for your high rating in your review. We are delighted to hear that you enjoyed your experience, and your feedback is a great encouragement for our staff! We look forward to welcoming you aboard again next time.
Keihin Ferry Boat Co., Ltd.
All staff
チャヤ 様
この度は工場夜景探検クルーズにご乗船いただき、また、高い評価でのご投稿ありがとうございます。
お楽しみいただけましたご様子をお知らせいただきまして、スタッフの励みとなります!
是非また次回のご乗船をお待ち致しております。
京浜フェリーボート株式会社
スタッフ一同
| Rating: | |
|---|---|
| Packages: | 京浜運河コース |
| Attended as: | Couples |
| Posted on: | 2019/04/21 |
| Activity Date: | 2019/04/19 |
Reviewed by: Wendy
The tour itself was an excellent way of seeing some landmarks in Tokyo if you are short of time. We highly recommend online booking before you turn up at one of stations. Although the sign at the station states you can purchase tickets on the bus, at the counter, and sales offices, and no reservations required, when we turned up at the Skytree Station on 15 April, the lady at the ticket booth insisted that the buses are full and there are no seats available. She told us even if we waited for the next buses, there were no guarantee there would be seats. I went outside, booked and paid for 2 same day tickets via Veltra, went back inside the ticket office, gave the lady my booking reference number, got my tickets straight away and got on the next bus. I didn't understand why she was adamant she couldn't sell us tickets and the buses were all full when we first went in. As we were leaving Tokyo the next day, we almost missed out on experiencing the bus tour if I had not tried getting the tickets via Veltra. To avoid same experience, we highly recommend booking via Veltra.
| Rating: | |
|---|---|
| Packages: | Same day Ticke |
| Attended as: | Friends |
| Posted on: | 2019/04/19 |
| Activity Date: | 2019/04/15 |
Reviewed by: Praneeta
The guide was very informative. However couldn't go to fifth station of Mt. Ashi as promised in the tour plan. Instead went to the second station due to whether conditions. It would have be better if this clause was mentioned. One among the very less tours that cover both mount Ashi and Hakone in one day. Covers all the important look out points.
| Rating: | |
|---|---|
| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return without Lunch |
| Attended as: | Families |
| Posted on: | 2019/04/19 |
| Activity Date: | 2019/04/17 |
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この度、LIMONにご参加いただきまして誠にありがとうございます。
天気が良くて良かったです!
今後も、引き続きのご利用をお待ち申し上げます。よろしくお願いいたします。