Reviewed by: Renee
We did get to see Mt Fuji which was why we went on this tour. Because of this, I rated it fair rather than poor... The boat and sky tram filled in time out of the bus... neither was interesting or exciting. Our tour guide was very bland...he certainly did not make this an enjoyable day. For a couple to go on this excursion at a cost of $250 to 300USD... spend your money elsewhere.
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return without Lunch |
| Attended as: | Couples |
| Posted on: | 2019/04/26 |
| Activity Date: | 2019/04/24 |
Reviewed by: Matthew
Very professional and informing. I would recommend and use again.
| Rating: | |
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| Packages: | Plan A: Mt Fuji & Hakone Tour < 10-Hour > |
| Attended as: | Couples |
| Posted on: | 2019/04/26 |
| Activity Date: | 2019/04/24 |
Reviewed by: Max
Completely recommend this tour and is well worth it. The scenery and guide are both terrific and it was an awesome day and experience overall. I must say that it is best to do your research regarding the train option before finalising your booking to ensure that you get the best deal. The tour operator offers a discounted ticket for the bullet train if it is bought through them as opposed to buying the ticket at the station.
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
| Attended as: | Couples |
| Posted on: | 2019/04/25 |
| Activity Date: | 2019/04/23 |
Reviewed by: Hamed Badiyan
We booked the tour only day before and were impressed by the quick confirmation response from Veltra office. We throughly enjoyed the tour. The guide was very good and she had a good sense of humour. During the trip up she gave explanations about different sites we were passing. During the ride back she entertained us by showing us how to make an origami. The bus was nice and clean. The lunch was a pleasant surprise stop at a French style restaurant on the way. We had lunch with spectacular view of Mt Fuji. We were not rushed and had time to enjoy each stop and take photos.
Highly recommend, it was very relaxed and enjoyable not to be missed.
Hamed and Susan from Australia
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| Packages: | Review Rebate Special / Standard Plan |
| Attended as: | Couples |
| Posted on: | 2019/04/25 |
| Activity Date: | 2019/04/23 |
Reviewed by: Dan
Enjoyed the morning tour better than the afternoon tour. Lunch should include alternatives for Western tastes.
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| Packages: | 【Until December】Tokyo Bus Tour with Lunch |
| Attended as: | Couples |
| Posted on: | 2019/04/23 |
| Activity Date: | 2019/04/09 |
Reviewed by: Varsha D Wadhwa
We assembled at the pick up point which was very centrally located ( directions were well given)and were well greeted by the English speaking Staff. Enroute we were informed that the tour to the 5 th Station of Mt. Fuji cannot be done as the road was icy due to the snow the day before. Alternatively we were taken to a different location “ Oshino Hakkai” with 8 different sacred pools all originating from Mt. Fujiyama. We instantly fell in love with this small Quaint Village.
We were taken for lunch to a European Style Restaurant which was overlooking the Fuji Q Highland . The lunch was a real treat, delicious and sumptuous. We were served Soup, Chicken, Salad, bread, desert and finally coffee/ tea. The ambience of the Restaurant was very very Royale. VELTRA was very kind in providing a vegetarian lunch for my wife.
We were then taken to the Mt Fuji Museum where we were shown a Fantastic Introductory film.
Later we drove to the Scenic Lake Kawaguchico for a Cruise. We had an ice cream treat from the souvenirs shop compliments VELTRA!!!.
We then took the rope way up the mountain to have a spectacular view of the Lake and the surroundings of the Base of Mt Fuji.
We would highly recommend this tour with VELTRA AS IT WAS VERY COST EFFECTIVE CONSIDERING THE COST OF TRANSPORTATION THE SIGHTSEEING, LUNCH, CRUISE RIDE, THE ROPEWAY AND NOT THE FORGET THE ICE CREAM.
THANKS VELTRA FOR YOUR SERVICES AND MAKING OUR DAY ONE OF THE MOST EXCITING DURING OUR STAY IN JAPAN.
Thank you for your feedback!
We are glad that you enjoyed the trip.
We are waiting for your next trip with us again.
Have a nice day!
| Rating: | |
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| Packages: | Review Rebate Special / Standard Plan |
| Attended as: | Couples |
| Posted on: | 2019/04/23 |
| Activity Date: | 2019/04/12 |
Reviewed by: Belen from guam
We had a very fantastic experience from Vetra. We were able to see a beautiful Mt. fuji , the weather was great for us . Its all worth it the whole trip even our tourist guide Ms. Yoko .
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| Packages: | Bus Tour with Ekiben Box Lunch |
| Attended as: | Families |
| Posted on: | 2019/04/22 |
| Activity Date: | 2019/04/15 |
Reviewed by: チャヤ
The night views and factory flames are not attractions, so there seems to be some variability depending on the day (on the day I participated, they mentioned it was a medium flame). There were some disappointing aspects, but when we reached the highlights, they made an effort to guide us to good viewing spots and opened the windows for better visibility, which conveyed their desire for us to enjoy the experience. At one point, we went to the front of the boat and picked up some speed, adding an element of excitement. In the end, we were able to see the beautiful night view of Minato Mirai, making it a satisfying tour.
夜景や工場の炎などはアトラクションではないので当たり外れは日のよって有るようで(参加日は中くらいの炎と言ってました)残念な部分も有りましたが見どころの場所に来ると見やすい場所への案内や見えやすいように窓を開けてくれたりなど一生懸命楽しんでもらおうとしていてくれた感じが伝わりました。
途中船の先端に出てちょっとスピードを出してくれたりアトラクション的要素も有り、最後はみなとみらいのきれいな夜景も見れ満足できるツアーでした。
Dear Chaya,
Thank you for joining our factory night view exploration cruise and for your high rating in your review. We are delighted to hear that you enjoyed your experience, and your feedback is a great encouragement for our staff! We look forward to welcoming you aboard again next time.
Keihin Ferry Boat Co., Ltd.
All staff
チャヤ 様
この度は工場夜景探検クルーズにご乗船いただき、また、高い評価でのご投稿ありがとうございます。
お楽しみいただけましたご様子をお知らせいただきまして、スタッフの励みとなります!
是非また次回のご乗船をお待ち致しております。
京浜フェリーボート株式会社
スタッフ一同
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| Packages: | 京浜運河コース |
| Attended as: | Couples |
| Posted on: | 2019/04/21 |
| Activity Date: | 2019/04/19 |
Reviewed by: Wendy
The tour itself was an excellent way of seeing some landmarks in Tokyo if you are short of time. We highly recommend online booking before you turn up at one of stations. Although the sign at the station states you can purchase tickets on the bus, at the counter, and sales offices, and no reservations required, when we turned up at the Skytree Station on 15 April, the lady at the ticket booth insisted that the buses are full and there are no seats available. She told us even if we waited for the next buses, there were no guarantee there would be seats. I went outside, booked and paid for 2 same day tickets via Veltra, went back inside the ticket office, gave the lady my booking reference number, got my tickets straight away and got on the next bus. I didn't understand why she was adamant she couldn't sell us tickets and the buses were all full when we first went in. As we were leaving Tokyo the next day, we almost missed out on experiencing the bus tour if I had not tried getting the tickets via Veltra. To avoid same experience, we highly recommend booking via Veltra.
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| Packages: | Same day Ticke |
| Attended as: | Friends |
| Posted on: | 2019/04/19 |
| Activity Date: | 2019/04/15 |
Reviewed by: Praneeta
The guide was very informative. However couldn't go to fifth station of Mt. Ashi as promised in the tour plan. Instead went to the second station due to whether conditions. It would have be better if this clause was mentioned. One among the very less tours that cover both mount Ashi and Hakone in one day. Covers all the important look out points.
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return without Lunch |
| Attended as: | Families |
| Posted on: | 2019/04/19 |
| Activity Date: | 2019/04/17 |
Reviewed by: Elena
Honestly, I expected something completely different. The way was very long, the tour guide was not that excited about the information he presented and most of the facts I knew from the internet tourist sites beforehand. We clearly expected more insight into the history of the place: beautiful legends and folk tales or anecdotes from a local guide.
5-station was closed that day. As for sky gondola and the boat cruise, well, probably on a sunny day, but not on a windy April day. The sky was grey and it was freezing. Smoking valley was just a viewing spot to take a photo and taste a black ice-cream. Sorry to say, but I wouldn’t recommend this trip. I would go for another tour provider.
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
| Attended as: | Families |
| Posted on: | 2019/04/19 |
| Activity Date: | 2019/04/17 |
Reviewed by: Lee
Excellent guide. Very informative and helpful throughout the whole trip.
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
| Attended as: | Solo Travelers |
| Posted on: | 2019/04/18 |
| Activity Date: | 2019/04/16 |
Reviewed by: Julie W
Staff was very friendly but the overall experience didn't compare with other open air bus trips in other major cities. The monotone English audio was minimal and mostly uninteresting. Lots of room for improvement there. Not many stops and gap time between stops is quite long. I agree with other reviewers- spend your money on a cab.
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| Packages: | Same day Ticke |
| Attended as: | Solo Travelers |
| Posted on: | 2019/04/17 |
| Activity Date: | 2019/04/15 |
Reviewed by: Derek E
This was our second 2-day tour with Taiji in 3 years, and everyone had so much fun! Not only is Taiji super detailed oriented in planning a wonderful itinerary for our group, and equally efficient in executing even the most complicated and busiest schedules, it is all accomplished without making the tour group feel rushed at all. At the end, we were able to enjoy a fantastic customized experience that catered to the varied preferences that ranged from a 15-year old teenage girl up to grandparents in their 70's and 80's!
Best of all, Taiji not only provides a great tour service, but does so by enhancing the experience through his fun personality. Not only is his English excellent, but it is very difficult to find someone who is as humorous as Taiji who can not only understand but participate in sarcastic humor! Thank you so much again for the truly memorable and fun times, Taiji!
Dear Derek
It was such a pleasure to see you again here in Japan.
Yes 3 years was very fast since the first time you booked my tour when I just started this business but din't feel that much time have past when I saw you first at the hotel.
I was very pleased to hear from Veltra that you were requesting me again and myself enjoyed very much the fun time with you as well with your humors too and I remember just like we have been laughing all the way and also to visit new places from your request.
As you know i can manage to bring you to any place including your favorite shopping site Costco.
Oh, and thank you for the gift, I opened that Champagne on my birthday.
Hope that all of your team is doing well and hopefully see you again in Japan to explore new places.
Taiji
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| Packages: | Plan A: Lake Kawaguchi & Gotemba Outlets < 10-Hour > |
| Attended as: | Families |
| Posted on: | 2019/04/16 |
| Activity Date: | 2019/04/14 |
Reviewed by: Ray
The places of interests were worth going although it's packed with tourist. I wasn't too happy with the guide because he didn't even bother to explain much about the places of interest. He just took us there and told us to return at a specific time without introducing the place. A bus driver could have done his job. In the package, I was promised to have vocanlo eggs but didn't receive anything at all.
I should opt to visit the places myself instead of following this tour. Disappointed.
Thank you for your participation and your comments! We will keep improving our itinerary and service standard to make better trips for customer.
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| Packages: | おすすめプラン |
| Attended as: | Couples |
| Posted on: | 2019/04/15 |
| Activity Date: | 2019/04/13 |
Reviewed by: Nick
Very cool, unique experience! Especially great if you sit outside in the back of the boat to get the full experience.
Hi Nick,
Thank you for boarding on our boat of the night factory area course.
Appreciate for your nice comment !
Hope you and your lady will board on our boat again.
Keihin Ferryboat staffs
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| Packages: | Keihin Port Cruise |
| Attended as: | Couples |
| Posted on: | 2019/04/15 |
| Activity Date: | 2019/04/13 |
Reviewed by: Dario
I was here in April and I found out that April is time when there is most snow on Mt Fuji . it happened to me and we had to stop at 2 point .. but everything else was nice and perfect. guide was outstanding and ride smooth
| Rating: | |
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
| Attended as: | Solo Travelers |
| Posted on: | 2019/04/14 |
| Activity Date: | 2019/04/11 |
Reviewed by: Jeremy
Booked this tour a couple of months ago, when the weather forecast said it will be sunny. Unfortunately, the day of the tour itself, there was rain and snow, obviously Fuji-san would be a no-show. However, Taiji made the tour as comfortable for the group as possible, offering alternative activities for the day, since the situation is beyond anyone's control. Have to admit, Fuji-san was just the really optional part of the tour, and the priority was Gotemba Outlets. So we spent more the most part of the day there, taking our sweet time shopping and enjoying what the day has to offer. Taiji is very friendly, on time, drives safely, adaptable to our requests who would go above and beyond. Over all, I would have to say we were in very good hands, and I couldn't have asked for anyone better, would book a tour with them again in the near future.
Dear Jeremy
As said, we had a very difficult day with the weather but nevertheless thank you so much for leaving such kind comment. I work and do all the best especially on a cloudy day knowing that the priority of Fuji tour is to see and get good shots of the mountain.
Please let me know if you plan to come to Japan again. We are not just only doing Fuji tour but we can customize any location according to what you expect.
Looking forward to seeing you again.
Taiji
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| Packages: | Plan A: Lake Kawaguchi & Gotemba Outlets < 10-Hour > |
| Attended as: | Families |
| Posted on: | 2019/04/14 |
| Activity Date: | 2019/04/10 |
Reviewed by: Bianca
Shin San was an amazing tour guide very informative. Great food for our lunch Mt Fuji was smiling at us for most of the day. Would highly recommend to other!
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| Packages: | Bus Tour with Ekiben Box Lunch |
| Attended as: | Solo Travelers |
| Posted on: | 2019/04/14 |
| Activity Date: | 2019/04/11 |
Reviewed by: Peter Snow
The tour was delayed by heavy traffic which as the tours are run almost daily should have been anticipated with an earlier start.
The tour arrived at the Mt Fuji 4th station car park where we waited one hour for a parking space for our coach. The time then available was very limited but sufficient as there was little to see or do. The flank of Mt Fuji shielded by trees is uninspiring, although it was sunny and clear.
We then went for lunch at a lakeside restaurant. The food had been laid out on individual trays and was a very good selection of traditional food.
Immediately after lunch we were back on the coach for a drive to lake Ashi where we disembarked for 20 minutes before the "Cruise". It was a ferry service between stops on the lake and we boarded at one stop and disembarked 15 minutes later at the next.
We went from the landing dock up to the cable car lower station at 16.20 and ascended via the cable car cabin to the top. There was a shrine and viewing points over the lake below.
As we had arrived late at the 4th Station, the clouds had since gathered and there was little to see. Mt Fuji that was fully visible earlier was now covered. at 17.10 the last car descended and we were back on the coach at 17.30. The coach faced 2 hours stuck in traffic back to Tokyo or there was an option to self-fund a bullet train back from Odawara station. I could not leave the tour fast enough and went by train.
For the price I paid of $134 I feel this tour is best avoided.
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| Packages: | Bus Tour with Lunch |
| Attended as: | Solo Travelers |
| Posted on: | 2019/04/12 |
| Activity Date: | 2019/04/06 |
Reviewed by: Stewart Allen
Superb guide.Transport good.
Pity we could only go to stage 1 on Mount Fuji but only the weather is to blame and not the company.
The lake cruise was very short and perhaps not as interesting as may have been expected? Thew bullet train ride back to Tokyo was great.
Overall well worth the effort and well organised.
| Rating: | |
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| Packages: | Bus Tour with Bullet Train Return (Without Lunch) |
| Attended as: | Couples |
| Posted on: | 2019/04/11 |
| Activity Date: | 2019/04/02 |
Reviewed by: Marit
Difficult to hear what the guides were saying.
Very busy between the different sights. When we finally found cherry blossoms there was no time to take photos.
Not too interesting to see the gardens and the shrine that was under reconstruction.
| Rating: | |
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| Packages: | 【Until December】Tokyo Bus Tour with Lunch |
| Attended as: | Couples |
| Posted on: | 2019/04/11 |
| Activity Date: | 2019/04/09 |
Reviewed by: ひろり
I had a great experience before, so I participated with my brother's family as well. The freshness of being able to view various buildings and landscapes from the high position of the bus is truly wonderful. Since it was a nice spring season, we were able to see the cherry blossoms, which made it even more enjoyable. The guide's performance really enhances the tour. Everyone, both children and adults, gets very excited when passing under the bridge. I think it would be great if there were a tour that also includes Tokyo Tower and other places for about an additional 30 minutes.
前に利用して良かったので兄弟の家族も一緒に参加しました。
色んな建物や景色がバスの高い位置から眺められるという新鮮さは本当に良いです。
春の良い季節だったので桜も見れてより楽しめました。
ガイドさんの演出がよりツアーを盛り上げてくれます。橋の下をくぐる時は子供も大人も大興奮です。
プラス30分くらいで東京タワーや他の場所も一緒にまわれるツアーもあったらいいなと思います。
| Rating: | |
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| Packages: | 皇居・銀座・丸の内コース(平日運行) |
| Attended as: | Families with Young Children |
| Posted on: | 2019/04/10 |
| Activity Date: | 2019/04/06 |
Reviewed by: Greg L.
Our group of four paid USD134/person, poor value for what was provided.
Departure from Asakusa was 20mins late for no apparent reason.We made 2 stops to pick up more passengers, made the tour group of 40 people - what happened to the max group of 20 that was indicated?
After approx. 2.5 hours we arrived at the Mt Fuji tourist office for a restroom stop then proceeded to the Mt Fuji 4th station, instead of the 5th station, no problem as it was beyond the control of the tour operator. The trip to the 4th station took almost 1.5 hours, instead of 15 mins. due to the large number of buses on route. The operator should have been aware of this delay and made arrangements for this stop to happen later in the day when not so busy. The 4th station stop was very disappointing as all could be seen was the side of the mountain and some slushy snow on the ground. The local authorities could also have better managed the flow and access of buses by limiting each stop to 15mins rather than leaving it to the discretion of each tour operator. From there we were bused to lunch which was probably the only worthwhile inclusion of the entire day. After lunch we bused to the lakeside to catch a 15 min ferry ride to the Komagatake Ropeway - hardly something one would call a cruise. At the Ropeway we were shuffled into a cable car and once at the top of the mountain told to come straight back down as the Ropeway was about to close down - why bother taking us up in the first place? Back on the bus we were dropped off at Odawara station to catch the Shinkansen back to Tokyo, our choice rather than enduring a 3 hour ride back during peak hour. No compensation/discount was allowed for us making our own way back to Tokyo. Overall this was a complete disappointment and poor value for what was paid. If Sunrise Tours has any conscience it would consider refunding the majority cost of this tour as it did not deliver what was paid for and expected. Voucher No. 5201641 - 4th April 2019.
| Rating: | |
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| Packages: | Bus Tour with Lunch |
| Attended as: | Couples |
| Posted on: | 2019/04/10 |
| Activity Date: | 2019/04/04 |
Reviewed by: Omni_Chi671
When I first came to Japan, the first place I’ve always wanted to visit was Mt.Fuji and see the beautiful scenary of the mountain!~ It was breathtaking moment to see the mountain in person and get a clear view of it. It was an unforgettable day for me that I’ll cherish!~
Thank you for booking with us!
We're very glad to hear that you enjoy your trip.
Have a nice day!
| Rating: | |
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| Packages: | Review Rebate Special / Standard Plan |
| Attended as: | Friends |
| Posted on: | 2019/04/09 |
| Activity Date: | 2019/04/06 |
Reviewed by: Robert
Such a wonderful mix of awe, serenity, and adventure. Tour guide was extremely competent and accommodating. Worth every yen! I would recommend this to everyone who loves nature and outdoor adventure.
| Rating: | |
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| Packages: | Mt. Fuji, Cave and Forest of Spirits Tour |
| Attended as: | Families with Young Children |
| Posted on: | 2019/04/08 |
| Activity Date: | 2019/04/02 |
Reviewed by: Becky
We had a fun time. The clouds cleared and we had a beautiful view of the mountain. Food was great, and our guide Nori is awesome :). The only down sides were the long lines at Mt. Fuji station and for the ropeway. We had the Japan Rail pass, so I scheduled a bus return with drop-off at Odawara and we just used our passes to take the bullet train back to Tokyo. Easy and comfortable.
| Rating: | |
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| Packages: | Bus Tour with Lunch |
| Attended as: | Couples |
| Posted on: | 2019/04/08 |
| Activity Date: | 2019/03/26 |
Reviewed by: John Mackenzie
This tour was exceptional in that it was possible to select and change the itinerary as the day progressed. The tour guide spoke good English, was knowledgeable about the places we visited, and was happy and adept at discovering additional places to visit to fit our interests. In addition, the driver also spoke good English, drove well and safely, and also was helpful in support of the guide. We also had a very nice lunch in a beautiful and peaceful restaurant. All in all, this was without doubt the best tour we had in Japan.
The tour comprised a married couple and a friend - all fairly elderly, but the guide made sure we were able to see all the important sight seeing aspects of the tour.
| Rating: | |
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| Packages: | Plan A: Mt Fuji & Hakone Tour < 10-Hour > |
| Attended as: | Couples |
| Posted on: | 2019/04/06 |
| Activity Date: | 2019/04/02 |
Reviewed by: Sam&Cisco
We were picked up from a nearby hotel to our own hotel. we were picked up with a bus which goes to our actual transport bus. There were around 3 or four busses which were to same direction to mount FUJI all together 100 people only from the same company which is GRAY LINE.
First stop was mount Fuji 4th station. (We were told that 5th station was closed due to weather conditions, which is OK) however the problem was to enter 4th station it took 40 minutes, as I believe there were many other tours.
Super crowded, people were on top of each other to take pictures of Fuji view. The queue in front of the toilet was long impossible to use.
Indeed we were only given 20 minutes in the area.
By the time you get off and on the bus is already a lot of time passed.
After that next station was lunch break, it was given only 30 minutes, which I am glad we requested no lunch as well.
When we goy on the boat on lake Ashi, there was no place to sit down, boat was overcrowded obviously we stood indoors.
Overall I wanted to see mount FUJI close by which was done.
But it was rushed and very crowded. Tour guide was robotic overall no enthusiasm.
If you are OK with such tight schedule and dont mind being rushed everywhere it is alright.
I believe these kind of tours have a limited quota and not oversold just for money.
End of the day it was over 100 dollars per person still with no lunch.
You might better do the tour by yourself or pay more and find a private kinda tour.
| Rating: | |
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return without Lunch |
| Attended as: | Couples |
| Posted on: | 2019/04/06 |
| Activity Date: | 2019/04/03 |
Reviewed by: Amin Devjee
we had MAKOTA as English guide
He is exceptional person and made ride our fun, informative about japan.
I would go anytime with him being our guide.
| Rating: | |
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| Packages: | Bus Tour with Muslim-Friendly Lunch |
| Attended as: | Couples |
| Posted on: | 2019/04/05 |
| Activity Date: | 2019/04/03 |
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Thank you for booking with us!
We're glad that you enjoy your trip.
Have a nice day!