Reviewed by: fgb
We were not able to see the whole of Tokyo. Since they hardly speak english, we missed our bus. And the next bus we had to take was on its way back to our pick up point. If we take another color coded bus, it would be too late for us to go back to Shinjuku where we are staying.
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Families |
| Posted on: | 2018/01/24 |
| Activity Date: | 2018/01/20 |
Reviewed by: Joseph
Everything was great. The tour guide was pretty good. Bus and the drivers were pretty good. Overall everything was good. Nothing to complain.
Depending on where you are picked up, the pick up can take some time before the tour starts. In my case, it was more than an hour. Just be prepared for this.
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return without Lunch |
| Attended as: | Solo Travelers |
| Posted on: | 2018/01/22 |
| Activity Date: | 2018/01/20 |
Reviewed by: las
While in Japan I saw some of the most breathtaking places I have ever visited, including Mt. Fuji. We were going to attempt a trip on our own, but were so very glad we signed up for this tour!
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
| Attended as: | Friends |
| Posted on: | 2018/01/20 |
| Activity Date: | 2017/12/30 |
Reviewed by: RajD
The day trip to Mt. Fuji and Hakone was great. The early am hours were foggy to really enjoy the mountain. The guide was excellent and had great time in the afternoon. I would recommend this tour !
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| Attended as: | Friends |
| Posted on: | 2018/01/19 |
| Activity Date: | 2016/10/16 |
Reviewed by: Julie
I booked a 12 hour private tour for a group of 8 with transportation - October,2017.
Our quide (Taiji) met us at the Yokohama port (we arrived via cruise ship) at the designated time. We visited Rikugien Japanese Gardens, Imperial Palace-East Garden, National Museum of Tokyo, Senso-ji temple & Nakamise St.
We had an amazing lunch and traditional Japanese dinner. The only thing would have been to have some time for shopping. We also went to Shibuya Crossing before returning to Yokohoma. The weather was rainy so that contributed to a long day!
Guide needs a microphone in van so all can hear him.
Our group was VERY pleased with the service and sites!
Do Not hesitate to use Veltra!
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| Attended as: | Friends |
| Posted on: | 2018/01/16 |
Reviewed by: Haru
The places we visited were all great with magnificent views! But we wish we could’ve stayed longer per area. We wanted to try out more activities at the ninja village and also stroll around a bit more ti check out stalls and souvenirs at Oshino village. Our tour guide Kim was helpful and accomidating as well!
Lunch was great! It was a buffet and everything was delicious. Blueberry Ice cream at Kawaguchiko lake was phenomenal. Even though it’s in the middle of winter, it’s highly recommended!
Overall, it was an amazing trip. We were able to go to all places since it was a sunny day.
Thank you for your message.
We will improve the time management.
We hope you have great days in Japan.
Best regard
Japan Panoramic Tours
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| Packages: | Mt. Fuji Tour with Lunch until December 2017 |
| Attended as: | Families |
| Posted on: | 2018/01/13 |
| Activity Date: | 2017/12/23 |
Reviewed by: Ana
Mary the tour guide is very good on her job. I like the lunch and we are on time of the schedule.
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| Packages: | Bus Tour with Lunch |
| Attended as: | Families |
| Posted on: | 2018/01/12 |
| Activity Date: | 2018/01/10 |
Reviewed by: Ricky Liew
Very professional tour leader on this trip.
Definitely will book another tour when I'm back to Tokyo.
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| Packages: | Return by Motorcoach with Lunch (Until Dec 31, 2017) |
| Attended as: | Families with Young Children |
| Posted on: | 2018/01/08 |
| Activity Date: | 2017/12/17 |
Reviewed by: Pattrapong
It was a good trip in Hakone, good organize and good staff.
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| Packages: | Shinjuku Washington Hotel Check-in |
| Attended as: | Families with Young Children |
| Posted on: | 2018/01/07 |
| Activity Date: | 2017/12/15 |
Reviewed by: Michelle W.
My husband and I took this tour as part of our first full day in Tokyo. We didn't really know what to expect. We are normally brave travelers who use public transit to see metropolitan cities. However, the more I researched more about Tokyo's attractions the more I began to feel overwhelmed. Enter Veltra and the Grand Tour Highlights with English Guide and Lunch Included!!! It was everything we could've hoped for. A great mix of traditional Japanese shrines and temples with a touch of modern tour attractions. The tour guides were so informative and friendly. Our bus driver was skilled and friendly, too. We actually missed our meeting time by 7min (because we exited the wrong exit in the Tokyo train station - we should've given ourselves more time to navigate that train station...read it'll take you 15 minutes - no joke- to go from one end to the other). Even though we missed our scheduled pick-up time, because we had pre-paid they left someone behind to wait for us and take us by cab (we paid $11 for the cab ride) to where the bus was making it's final pick up of people. The lunch that was included was delicious! We felt like we had enough time at each stop to explore on our own and make it back to the bus. Our guides were always very clear about what time and where exactly to find the bus. They counted us each time to make sure we didn't get lost - we felt very safe and well taken care of.
I was so impressed with the booking process on Veltra that I did not hesitate to book a similar tour to this in Kyoto. The instant confirmation and voucher system on the app makes it easy to use on the go!
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| Packages: | End of the Year Plan (Dec 28~31, 2018) Lunch Included |
| Attended as: | Couples |
| Posted on: | 2018/01/07 |
| Activity Date: | 2017/12/31 |
Reviewed by: Ann
The tour was great despite the fact that we were not able to do the ropeway because of the volcanic activity. They refunded the payment for the ropeway though and it was already stated in the voucher that this may happen so we were fine with it. Mt. Fuji was not be visible on the day of the tour as well due to the weather (there is also a disclaimer in the voucher that this might happen) but, we were happy it snowed. It made the trip more fun. Later in the afternoon though, we were luckily enough to be able to view mt fuji from the gotemba outlet. We couldn't see the peak because of the clouds but we were still happy to be able to get a glimpse. The food was great as well. The tour guide spoke in english which was a plus because it made communication easier. So happy we booked this!
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| Packages: | Shinjuku Washington Hotel Check-in |
| Attended as: | Couples |
| Posted on: | 2018/01/07 |
| Activity Date: | 2018/01/05 |
Reviewed by: Karen
The coach ride up to Mt Fuji Fifth Station was a very comfortable and informative ride. We only wished to have spent more time there as we only had about 30 minutes to take in the amazing views. Please however be forewarned that eateries in Hakone closes early at 7.30pm so if you planned on dining at Hakone town, you would have to do so as soon as you check in. We first went for the onsen without realising this and by the time we were ready for dinner, we had to settle for the hotel’s restaurants which were all fully booked except for the Chinese restaurant. The tour should have advised us of this beforehand. It was nevertheless a great experience and a well planned tour.
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| Packages: | Hakone Yumoto Fujiya Hotel Plan |
| Attended as: | Families with Young Children |
| Posted on: | 2018/01/06 |
| Activity Date: | 2017/12/14 |
Reviewed by: Venkatesh
I must say this was one of the best way to see complex city like Tokyo. It was far beyond my expectations. The route covered was awesome, buses were excellent. This saves lot of time that one would spend otherwise understanding Tokyo subways, finding way to the station and out of station (this is huge concern if you have kids). The flexibility to get down on designated spot and hopping on was great. Only suggestion I would give is like in case of Roppongi Odaiba course, the gap between hop on and hop off is too large (almost 3 .5 hours). If they can shorten this, it will provide more flexibility to hop off at more places. Thanks for the good times.
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Families |
| Posted on: | 2018/01/04 |
| Activity Date: | 2018/01/02 |
Reviewed by: Mary Sinnott
Tour guide was terrible ! Frustrating the amount he talked and just made the tour awkward . I know he was just trying to inform us on Japan but no one was listening and was just embrassing. Also a lot of traveling and waiting around , example meeting in a hotel and waiting for at least half hour to leave then only been on a bus for half hour and arriving at a bus station and then been told to wait around for another half hour to switch bus , the layout of the day just could be laid out better especially with the cost. It was 6 friends which included 2 couples between age 23-27 and just wasn’t enjoyable .
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| Packages: | Return by Bullet Train with Lunch (Until Dec 31, 2017) |
| Attended as: | Friends |
| Posted on: | 2018/01/03 |
| Activity Date: | 2017/12/30 |
Reviewed by: Sam
Our tour guide, Masayuki (Masa is his nickname), was very kind and patient to us. He speaks good english so there was no language barrier. He always tries to grant our requests such as bathroom breaks etc. Since it is a private tour, the tour itself is very flexible.
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| Packages: | Plan A: Lake Kawaguchi & Gotemba Outlets < 10-Hour > |
| Attended as: | Families |
| Posted on: | 2017/12/31 |
| Activity Date: | 2017/12/28 |
Reviewed by: Be greedy to welcome
In this course, I could see the outline of Tokyo.
But it was really boring.
-It was freezing day, so I had an impression that would have been needed something to make us warm, like hokkairo. I doubt the company can't make an effort to let the customer spend good time.
-Audio explanation had often been interrupted before it finished. Automatic audio system seems difficult to function in this type of the transportation. The company should provide the human guide for us to explain.
-The explanations itself were sometimes trivial matters, not essence of things.
It wasn't worth to pay enough for 3500yen.
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Solo Travelers |
| Posted on: | 2017/12/30 |
| Activity Date: | 2017/12/28 |
Reviewed by: Budi S. Prasetyo
We were having a grreat time during one day tour in Mt. Fuji. Eventhough the wheather was not perfect, and we can not visit the station 5, but they compensate it in a fair way. The tour leader, Levin San, is very friendly and warm. We are satisfied with all the services.
Thank you for joining our tour and review.
We are happy to get the 5 stars !
We will share with him this message.
Best reagrd
Japan Panoramic Tours
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| Packages: | Mt. Fuji Tour with Lunch until December 2017 |
| Attended as: | Families |
| Posted on: | 2017/12/29 |
| Activity Date: | 2017/12/27 |
Reviewed by: Francis
Hiro-san was very entertaining and educational. he was also very helpful. Our bus driver gave us a very smooth ride. To no fault of their own, i felt that the trip was too rushed. we only got to spend 45mins on 5th station, 45mins for lunch, 10mins on the top of hakone cable car. I'd like it more if we left tokyo at 7am rather than 9am so that we can have more time to enjoy the sights.
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| Packages: | Return by Bullet Train with Lunch (Until Dec 31, 2017) |
| Attended as: | Families |
| Posted on: | 2017/12/28 |
| Activity Date: | 2017/12/23 |
Reviewed by: Anna
Took this cruise back in May and we still talk about it now! It was amazing to see the factories lit up at night time and the boat stopped next to some of the more interesting ones so that we could have a closer look. We hope to return to Japan someday and if we do, we will definitely book this trip again. Thank you so much!
Hi! Anna, Thank you so much to comment on our night factry cruising. It is really nice of you to remember the cruising after many months passed! Yokohama and we, the Keihin Ferryboat staffs are waiting for your next boarding. Have a happy wonderful New Year !
From the Keihin Ferryboat staffs
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| Attended as: | Couples |
| Posted on: | 2017/12/27 |
Reviewed by: Hayati Haque
Time provided at each place is quite short.
The drop-point is different from the pick-up point.
Thank you for your review .
We will put much value on how you felt about our Mt.Fuji tour.
Thank you again.
Best Regards,
Japan Panoramic Tours
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| Packages: | Mt. Fuji Tour with Halal Lunch until December 2017 |
| Attended as: | Friends |
| Posted on: | 2017/12/26 |
| Activity Date: | 2017/12/16 |
Reviewed by: Maria Salazar
I am a returning customer of dicovery tours/veltra. The 1st time was last january 1,2017 and this time december 1,2017.
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| Packages: | Plan A: Lake Kawaguchi & Gotemba Outlets < 10-Hour > |
| Attended as: | Friends |
| Posted on: | 2017/12/24 |
| Activity Date: | 2017/12/01 |
Reviewed by: Traveler
Great for the price. Saw so much and got back at a decent time.
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| Packages: | Bus Tour Without Lunch |
| Attended as: | Couples |
| Posted on: | 2017/12/23 |
| Activity Date: | 2017/11/28 |
Reviewed by: Gek Kee Png
We thank Levin for a wonderful time. Fuji Airway was a fantastic and wow experience...Mt Fuji 5th station view was beautiful...our guide Levin ensure we can get there impressed upon me that he cares.
Thank you for such a wonderful review with 5 stars!
We are very glad to hear that you enjoyed our tour with him.
I hope all the journey in Japan was awesome for you.
See you someday again.
Best regards,
Japan Panoramic Tours
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| Packages: | Mt. Fuji Tour with Lunch until December 2017 |
| Attended as: | Friends |
| Posted on: | 2017/12/23 |
| Activity Date: | 2017/12/22 |
Reviewed by: Jazz & Phoebe
Bus is always on time and does not stay long at every post. You'll get to every destination without having to worry about the travel time.The audio guide is useful as well since it is in sync every time we approach a certain stop. For a tourist with limited time to explore, this activity is very much recommended!
To be candid, I feel the limited time per location 2-3mins tops (if I remember it right) is too short to fully appreciate the experience. But the good thing about this, you'll be able to visit and take pictures at these iconic places.
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Friends |
| Posted on: | 2017/12/17 |
| Activity Date: | 2017/11/24 |
Reviewed by: Jazz & Phoebe
Kudos to our tour guide for being very accommodating. This tour has the perfect locations- it was unfortunate that the weather was a bit on the gloomy side when we got there. But it was still a nice experience since we were able to have a close & snowy encounter with Mt. Fuji at 5th station. I would suggest going for the "w/ meals option" since you only have limited time as it's a guided tour; like 15mins for lunch and would be cumbersome to be looking for restaurants nearby for that limited time. Not to mention prices don't come cheap on those areas with a least minimum of 700 yen for a bowl of noodles.
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| Packages: | Return by Bullet Train without Lunch (Until Dec 31, 2017) |
| Attended as: | Friends |
| Posted on: | 2017/12/17 |
| Activity Date: | 2017/11/22 |
Reviewed by: ショコリン
The open-top bus was refreshing.
It was fun to see Tokyo Tower up close.
I was disappointed that we spent too much time at the shopping center in Odaiba.
オープントップバスが気持ち良かったです。
東京タワーがまじかでみられて楽しかったです。
お台場でのショッピングセンターの時間が長かったのが残念でした。
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| Packages: | お台場夜景コース (金土日運行) |
| Attended as: | Solo Travelers |
| Posted on: | 2017/12/16 |
| Activity Date: | 2017/07/02 |
Reviewed by: Abansal
I took this trip last week with my family and had a wonderful time. We got a pick-up from Hotel New Otani which was near to the hotel we were staying. Then we were ferried to Shinjuku where we were transferred to our day tour bus headed for Mt Fuji . It was well managed and best part was the seats in the bus were pre-allocated so all the passengers were settled in no time. Even my daughter got a seat.
The tour guide ‘assistant’, as he called himself, was very friendly and real, talking from the heart and sharing his experiences in Japan.
It was a very pleasant and sunny day, perfect for viewing MtFuji, and that is what we got. We were able to go all the way to fifth station and click a few clear sights of the MtFuji.
On the way we stopped at few locations as per the itinerary. The stop at ninja village was awesome where we were also served Japanese style lunch with lot of vegetarian options. The food was great and well presented. There was a ninja show (not included in the tour price) which was also great. There were fun activities for all to do around the place.
On the way back we stopped for the 4D flight simulator ride which was not to be missed.
Overall we had a great time and we will recommend this tour to anyone visiting Tokyo.
Thank you for such a wonderful review with 5 stars!
We are very glad to hear that you enjoyed our tour with him.
I hope all the journey in Japan was awesome for you.
See you someday again.
Best regards,
Japan Panoramic Tours
| Rating: | |
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| Packages: | Review Rebate: Mt. Fuji Tour with Lunch until December 2017 |
| Attended as: | Families with Young Children |
| Posted on: | 2017/12/16 |
| Activity Date: | 2017/12/02 |
Reviewed by: Takeo more
It was a good day trip and I specially liked the restaurant that you took us. No complaints on my side!
The guide showed good knowledge of the Mt Fujii and the schedule was on time.
One advice: audio guides on portuguese.
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| Packages: | Return by Bullet Train with Lunch (Until Dec 31, 2017) |
| Attended as: | Families |
| Posted on: | 2017/12/16 |
| Activity Date: | 2017/11/25 |
Reviewed by: Veronica
This tour was great to show us the highlights of Tokyo. We really enjoyed it
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| Packages: | 【Until December】Tokyo Morning Tour |
| Attended as: | Couples |
| Posted on: | 2017/12/11 |
| Activity Date: | 2017/11/18 |
Reviewed by: Joh
Overall experience: Great - almost perfect
- The tour guide, Hiroshi, was very engaging, friendly and approachable. He shared a lot of interesting facts about Japan and especially on Mt. Fuji which made it very interesting for us tourists.
- The tour guide also engaged the participants to listen better and remember the facts by having a mini game and giving some freebies from Japan which is good way for us to make activity more fun.
- The good side is the tour gave ample time for each activity which is enough for people to take photos and have some rest.
- The views during the tour was spectacular and breath taking.
Suggestions:
- During the time of our tour, the road to 2nd to 5th station was closed so we did not get to see Mt Fuji up close. We understand it is for safety purposes. Maybe we could have gotten another free ride to Fuji Q also.
- Food is good but could be improved. Maybe change the chicken tempura to ebi one since it is more popular and tasty.
Thank you for such a great review.
We are very happy to hear that you enjoyed our FUJI tour with him.
We will consider your suggestion to improve our tour.
Thank you very much again.
That is a wonderful photo by the way.
Best regards,
Japan Panoramic Tours
| Rating: | |
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| Packages: | Review Rebate: Mt. Fuji Tour with Lunch until December 2017 |
| Attended as: | Friends |
| Posted on: | 2017/12/08 |
| Activity Date: | 2017/12/07 |
Tips and suggestions
Reply from activity provider
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Dear Julie
Thank you very much for choosing my service and booked for a whole day tour.
It's been a while and I hope you had some more good times on your cruiser ship discovering different countries and cities around the world.
I'm very happy to have received such nice feedback with 2 very nice pictures.
It was also a good experience for me to have organised a long day tour and have contributed to make you know little better than before.
Please feel free for any assistance in Japan if you or your friend will ever have the chance to come.
I myself enjoyed the dinner in that authentic restaurant.
Thank you for everything.
Taiji Endo