Reviewed by: Heather
We knew that it was a bus tour, but it was a little cramped compared to other bus tours that we have been part of in Sapporo. I think that is due to that this tour is in Tokyo so more people were on the bus. The tour guide, Irene was very nice and accommodating, despite some rude tour people on the tour bus. As a bit of advice, when you are given a time frame in Japan, you better be punctual or you will be left behind! As we were going to various places, we were on a challenging schedule, so the tour guide let everyone know this at the beginning of the tour, and everyone needs to be respectful of each other's time. Two people did not respect this rule and ended up being left behind at one stop, but made it back to the bus at the next stop, fortunately for them the distance was reachable, but I'm sure had a bit of a walk to catch up. The weather that day did not allow for us to see Mt. Fuji, which was a bummer, but not the fault of the tour guide or the tour experience.
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| Packages: | Mt. Fuji Tour with Lunch (2019 Plan) |
| Attended as: | Families |
| Posted on: | 2019/07/01 |
| Activity Date: | 2019/06/22 |
Reviewed by: Diane
We thoroughly enjoyed the all day tour. What attracted us in the beginning, was that it would be in English. Both the morning tour guide, and the afternoon tour guide, were very good, professional, and shared lots of information about the various areas the bus drove, as well as information on Japanese culture and customs. We saw such a wide variety of sights. Some were just driving by, and quite a few places you stopped for 45 minutes or so. It even included a river cruise. . I recommend paying to have your lunch included. It was ready for us when we got there, and was delicious. By doing that, we didnt have to rush around to figure out where we were going to eat. I highly recommend the All Day Grand Tokyo Tour
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| Packages: | 【Until December】Tokyo Bus Tour with Lunch |
| Attended as: | Friends |
| Posted on: | 2019/06/27 |
| Activity Date: | 2019/06/25 |
Reviewed by: れいこさん
I enjoyed the scenery that I don't usually see while mingling with foreign tourists. I had fun getting off at various stops along the Blue and Red lines.
外国観光客に混ざりながら、日頃見られない景色を堪能しました。ブルー、レッドのコースを途中下車しながら楽しみました。
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| Packages: | 24時間券 |
| Attended as: | Friends |
| Posted on: | 2019/06/23 |
| Activity Date: | 2019/06/19 |
Reviewed by: Philip M
I can recommend the hop on/off bus. Gives a heap way to see the city and sites.
Thank you for using Sky Hop Bus. We will continue to develop services to provide travelers with wonderful experiences. And if there is an opportunity, we would recommend "Sky Hop Bus KYOTO".
Thank you
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| Packages: | Same day Ticke |
| Attended as: | Couples |
| Posted on: | 2019/06/21 |
| Activity Date: | 2019/06/19 |
Reviewed by: Crystal Robens
The guided tour picks up at Ikebukuro or Shinjuku station. Our tour guide was Nobu and he was quite wonderful! The bus ran right on time. It wasn't full for the day we chose because it was an overcast day. Mount Fuji peeked out of the clouds for just a moment while we were at the top so we got to see it!! It was awesome!! The tour hits up the Mt Fuji 5th station shop, includes a lunch at a French restaurant (with special accomodations for the vegetarian in our group). You get a $3 souvenir or ice cream voucher too. The cruise on the lake was the best part! If I was making a suggestion, the top of Mt Fuji and the amusement park could be 15 minutes longer and the lake area could be 30 minutes less in exchange. Other than that it was the absolute best and I would recommend to anyone!
Thank you for choosing our trip service! We are glad to hear that you have enjoyed yourself.
We are very pleased to know that you will recommend our tour to other customers.
Also, we will improve our service with regards to time arrangement in the future.
Thank you very much for your precious opinion.
We look forward to seeing you again!
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| Packages: | Review Rebate Special / Standard Plan |
| Attended as: | Families |
| Posted on: | 2019/06/19 |
| Activity Date: | 2019/06/19 |
Reviewed by: Edgar
We got lucky; the weather was nice! We were able to see and admire the majestically beautiful Mt. Fuji. Our very energetic tour guide, Blair, has provided the entertainment we needed while on the bus. Hence, our trip has become more fun and memorable. We are sure to revisit!!
| Rating: | |
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| Packages: | Mt. Fuji Tour with Lunch (2019 Plan) |
| Attended as: | Couples |
| Posted on: | 2019/06/16 |
| Activity Date: | 2019/06/14 |
Reviewed by: Maggie Wong
It is highly recommended this tour of Fuji.
Mt. Fuji Fifth Station – It was cold with heavy rain in the trip to Mount Fuji. The tour guide was nice and caring. She was a Japanese with good spoken in English.
Lunch at Fuji-Q Highland was very great and the food was delicious. The environment in the restaurant in Fuji-Q Highland was nice and grand.
Cruise on Lake Kawaguchi & Fuji Panoramic Ropeway
- We spent enough time in a boat at Lake Kawaguchi and Fuji Panoramic Ropeway. I enjoyed the trip and eating delicious soft serve ice cream.
Again, it was a Great tour! it was very convenient.
I really enjoy the trip in Mt.Fuji 5th Station and Lake Kawaguchi Panoramic Tour and I will recommend to my friends to join this tour.
Dear customer,
Thank you for choosing our tour to Lake Kawaguchi and Mt.5th Station!
We are very glad to know that you have enjoyed your trip wholly.
It is also reassuring to hear that there was no problem understand the tour guide.
We look forward to serving more customers in the future with the same quality.
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| Packages: | Review Rebate Special / Standard Plan |
| Attended as: | Friends |
| Posted on: | 2019/06/16 |
| Activity Date: | 2019/06/10 |
Reviewed by: Syella Sinsilia
I highly recommended this tour if you want to go to Mount Fuji. The bus was cleaned and the tour guide gave tour description for every accurately. Lunch at Fuji Q highland park was delicious and served very well. Although it was raining all day during the trip but we can enjoy it. We have enough time for cursing at Kawaguchiko lake and enjoy fantastic view during the ropeways. My children loves the free ice cream voucher.
I gave 5 stars for veltra and thank you for given us a memorable and wonderful journey in Mount Fuji.
Dear customer
We are very happy to know that you and your family enjoyed yourself and were able to make great memory despite the rainy weather.
Thank you for rating our tour a 5 star and we will try our best in keeping the standard of the tour.
Ice cream always makes things better!
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| Packages: | Review Rebate Special / Standard Plan |
| Attended as: | Families with Young Children |
| Posted on: | 2019/06/14 |
| Activity Date: | 2019/06/09 |
Reviewed by: Francis Castillo
Even though it was hard to find the meeting place since it was underground, we were pleased to know that the rest of the group were only boarding the bus. We were lucky that we were able to see the mountain since we were told that it was raining up until the day before our tour. The lunch was good and substantial, and kind of fancy because of the ambiance. The cruise was incredible since we got to see the entire mountain from the lake as well as the view from the top of the cable car ride. This was such a great experience even our parents were impressed! I definitely recommend this tour!
Dear customer,
Thank you very much for choosing our bus tour!
It was great to know that you were able to see the view of Mount Fuji despite the rain before and also enjoyed the meal.
By the way, you have taken some very nice photos!
We are looking forward to serving you again in the future.
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| Packages: | Review Rebate Special / Standard Plan |
| Attended as: | Families |
| Posted on: | 2019/06/14 |
| Activity Date: | 2019/06/05 |
Reviewed by: Frances Ann Castillo
At first, we were hesitant to book this tour because the price was too good to be true, but we took a chance and wanted to experience it ourselves. We had a difficult time finding the meeting place and was late for a couple of minutes, but Ms. Terry, our guide, waited for us. The bus ride took 2 hours from Shinjuku to the Mt. Fuji 5th station. We were greeted with a picturesque view of the mountain as well as a lovely 40 minute tour with a pleasantly cold weather. Don't forget to try the mountain-shaped melon bread there! We had a good three course lunch at the Fuji Q Highland restaurant. It's also a great photo spot where you could see more of the mountain. We then headed to the Lake Kawaguchi boat cruise where you could have a closer look at the mountain as well as a cable car ride at Hakone rope way. As you exchange the ticket for the cable car, you also get a free pen as a souvenir. The tanuki dango with soy and matcha drink there is really good. There was also a good ice cream shop where you could choose from four flavors; peach, vanilla, lavender and grape. All in all, with the tour, food and the bus ride going back to the meeting point, the price for this full day tour is such a steal. I highly recommend this tour for those of you who want to maximize their budget. The guide was really good at explaining and was very accomodating!
Dear customer
Thank you very much for your compliment towards this tour.
We are very happy that you had a great time enjoying the food and drinks during the tour.
We look forward to serving you again with our high quality tours.
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| Packages: | Review Rebate Special / Standard Plan |
| Attended as: | Families |
| Posted on: | 2019/06/14 |
| Activity Date: | 2019/06/05 |
Reviewed by: EVK
Highly recommend this particular tour of Fuji. Tour description is very accurate, every activity was completed in time. Tour started at 5th station, ok time was allowed there. Then lunch was in Fiji-Q park, lunch place was nice, French restaurant with full course menu. Then plenty of time was given for the scenic rope-way with best views of Fuji and a boat at Kawaguchiko lake. All tickets and lunch included in tour price; they even gave a voucher for an ice cream or small souvenir at lake Kawaguchiko. Would absolutely do it again.
Dear customer,
Thank you very much for choosing our tour!
We are pleased that you received an accurate description first and foremost in your tour.
It sounded like you had a great time, and that is what we like to see from our customers.
We look forward to serving you again in the short future!
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| Packages: | Standard Plan (Until August 18, 2019) |
| Attended as: | Families |
| Posted on: | 2019/06/12 |
| Activity Date: | 2019/06/01 |
Reviewed by: EVK
Highly recommend this particular tour of Fuji. It is really hard to get to Fuji using public transportation outside of climbing season, so bus tour is great option. Tour description is very accurate, every activity was completed in time. Tour started at 5th station, ok time was allowed there. Then lunch was in Fiji-Q park, lunch place was surprisingly nice, French restaurant with full course menu. Then plenty of time was given for the scenic rope-way with best views of Fuji and a boat at Kawaguchiko lake. All tickets and lunch included in tour price; they even gave a voucher for an ice cream or small souvenir at lake Kawaguchiko. We are family of 4, and everyone highly enjoyed overall experience in this tour. We would absolutely do it again. Thank you, VELTRA, well done!
Dear customer,
Thank you very much for choosing our tour!
We are glad that you and your family enjoyed the course at the restaurant and the overall trip experience.
We look forward to providing you with great tours again in the future.
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| Packages: | Review Rebate Special / Standard Plan |
| Attended as: | Families |
| Posted on: | 2019/06/12 |
| Activity Date: | 2019/06/01 |
Reviewed by: Paula Tucker
We loved the trip to Mount Fuji, it was very cold and rainy. We only had about 30 min to look around, would have loved more time! The included lunch was excellent! The boat ride was nice with great views. We didn't get to do the ropeway due to wind but was refunded the cost which was great customer service. The free ice cream was a bonus that I forgot about! Overall I would take the trip again if I ever make it back to Tokyo!
Dear customer,
Thank you very much for choosing our bus tour and for your precious comment! We are sorry about the lack of time in the tour, and will improve this in the future.
We are also very glad that you were able to get your refund back and we look forward to seeing you again in our tour.
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| Packages: | Review Rebate Special / Standard Plan |
| Attended as: | Families |
| Posted on: | 2019/06/09 |
| Activity Date: | 2019/06/07 |
Reviewed by: TAR
It is really weird when the weather is not good (rain and windy ) and your guide instead of making your day better, nice and interesting in each stop he was reminding and highlighting our bad luck because of the weather and we will not be able of see nothing
If we had a knowledgeable guide during the 5/6 hours bus ride, the trip maybe become much better instead of dropping us in each stop telling have a round and see you in 30/45 min.
I believe it is not good idea to join the trip when
sky is not clear if you can check the weather forecast before
For those who booking before like in our case it would be fair from the VELTRA to cancel the trip and refund it or exchange with another trip
Wish that my feedback make your service better
| Rating: | |
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| Packages: | Mt. Fuji Tour with Lunch (2019 Plan) |
| Attended as: | Families with Young Children |
| Posted on: | 2019/06/09 |
| Activity Date: | 2019/06/07 |
Reviewed by: TAR
We have enough experience with hop on hop off buses in many cities around the world and I believe that the info given during Tokyo tour could become more interesting if they talk about Japanese culture, tradition and the county it self instead of just taking when there is interesting city seen place !
The rest of the tour was music back ground
I hope the next time something could change
Regards
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| Packages: | Same day Ticke |
| Attended as: | Families with Young Children |
| Posted on: | 2019/06/09 |
| Activity Date: | 2019/06/06 |
Reviewed by: EGGolicious
The trip was great. Apart from a bit hurry at each stop. We visit the ninja village and expect that we will see the ninja show but nothing except only one ninja for photograph.
| Rating: | |
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| Packages: | Mt. Fuji Tour with Lunch (2019 Plan) |
| Attended as: | Friends |
| Posted on: | 2019/06/08 |
| Activity Date: | 2019/06/06 |
Reviewed by: Larkmom
We booked this tour to cap our Japan visit based on several reviews. Overall the experience was great because it went to several places which had it's good and bad points. Blessed with good, clear skies, our group was lucky to see Mount Fuji on our way to the lake and when we reached the 5th stop. That in itself made the trip worthwhile-be forewarned that when the weather does not cooperate, you may not have a chance to see Mount Fuji. As for the rest of the day, our tour guide was Liza who was super sweet and entertaining. She gave information about each area and about Japan in general which was fascinating. There was an automated guide who spoke a little about the area as well but honestly, we preferred listening to Liza. I've been to other tours in the past where you listened to a recorded guide but it was a human voice. The tour was packed with several destinations which made us feel a bit rushed. Our 3rd stop was at the ninja village which was also our buffet lunch. The park itself was so fun but because we were only given an hour there, we didn't enjoy the entire village. Wished we could've spent more time eating and exploring the village. We also enjoyed the 5th stop but were only given 30 minutes there. Again, would've loved to have hiked up and enjoy the area but we had a final stop to get to. The final stop was a virtual ride in a theme park which is similar to one of the Disney California adventure ride. In my opinion, we could've skipped this activity entirely so we can spend more time at the Ninja Village and 5th stop. Overall, the tour was good not outstanding due to the time constraints. Liza kept everyone on track and on time and did a wonderful job explaining the sites and history. I would recommend this tour with the lunch option because it was very good for what you get.
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| Packages: | Mt. Fuji Tour with Lunch (2019 Plan) |
| Attended as: | Families |
| Posted on: | 2019/06/08 |
| Activity Date: | 2019/06/05 |
Reviewed by: Erika
Best way to keep awake after trip from Europe and see as much as possible from Tokyo in short time
Thank you for using SkyHopBus TOKYO and your valuable opinion.
We will strive to provide better services.
We look forward to your future use.
Thank you very much.
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| Packages: | Same day Ticke |
| Attended as: | Solo Travelers |
| Posted on: | 2019/06/07 |
| Activity Date: | 2019/06/05 |
Reviewed by: Cheuk Hang LAI
The quality and arrangement of this one-day Mount Fuji trip were up to standard. With appropriate pricing, the trip included several tourist attractions and an unexpectedly decent meal. The Japanese staff members were generally nice and professional, and were capable of accommodating to English-speaking customers.
Thank you for booking with us!
We're glad that you enjoy the trip!
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| Packages: | Review Rebate Special / Standard Plan |
| Attended as: | Families |
| Posted on: | 2019/06/04 |
| Activity Date: | 2019/05/28 |
Reviewed by: Gregg
It was a great overall tour of Tokyo BUT too many customers on the tour were VERY late arriving back at the tour bus again and again. This totally inconvenienced all the other people on the tour, cut into the time spent at tour sites including lunch and made the itinerary more rushed then should have been necessary. Customers waiting on the bus wanted the tour guide to leave these people behind so we could have the designated time at tour sites but instead, we waited an average of 15-30 minutes on the bus waiting for people who could care less about keeping us all waiting. The tour guide was great but went out looking for these late people, then jammed us through the rest of the program. Customers who were either slow, older or physically challenged such as using a cane for walking couldn’t keep up.
Grey Line needs to adhere to the rule of “make it back to the bus on time or we leave you behind” instead of making others angry at the tour guide, Greyline and the late customers. NOT what I paid for.
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| Packages: | 【Until December】Tokyo Bus Tour with Lunch |
| Attended as: | Couples |
| Posted on: | 2019/06/01 |
| Activity Date: | 2019/05/30 |
Reviewed by: Shu Min
A well-organised tour which was also good value for money. We were on board a very clean tour bus and had an excellent guide called Nao. He communicated very well in English and Japanese and his enthusiasm definitely added to our positive experience. We were very lucky to have perfect weather to see Mt Fuji - time at the 5th station was limited to 30 minutes, but there was more that adequate time for the lunch stop and then more time was spent at Lake Kawaguchi for the boat cruise and panoramic ropeway (which also included time for ice cream and souvenir shopping). We also found no issues with bringing our children along (5yr11mo and 28mo boys). The only negative part of the day was that we did have some difficulty finding the exact meeting point for the bus - signs pointing the way from the main street would have helped us a lot!
I would definitely recommend this tour to family and friends!
Thank you for booking with us!
We're glad that you enjoy your trip.
Have a nice day!
| Rating: | |
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| Packages: | Review Rebate Special / Standard Plan |
| Attended as: | Families with Young Children |
| Posted on: | 2019/06/01 |
| Activity Date: | 2019/05/24 |
Reviewed by: Gavin
The tour experience was delightful. The tour bus that I travelled in was spotless and Nao (the allocated tour guide on the day) was exceptional and made the day even better. The experience was well structured from Mount Fuji to the cable cars and ending with the lake tour. 5 stars from me.
Thank you for booking with us!
We're glad that you enjoy the trip.
Have a good day!
| Rating: | |
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| Packages: | Review Rebate Special / Standard Plan |
| Attended as: | Families with Young Children |
| Posted on: | 2019/06/01 |
| Activity Date: | 2019/05/24 |
Reviewed by: Jensen
This was a well organised tour with appropriate time spent at each venue. The various photograph points on the road, at the lunch restaurant and from the lake provide a variety of different angles and scenery around Mt Fuji.
A lot of time is spent on the bus but this is unavoidable due to the distance. Thankfully there are rest stops on the way there and back so the maximum bus time is approximately 1 hour between stops.
Our tour guide Nao was funny and very knowledgeable about the mountain and the various locations we visited.
Thank you for booking with us!
We're glad that you enjoy your trip.
Have a nice day!
| Rating: | |
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| Packages: | Review Rebate Special / Standard Plan |
| Attended as: | Families with Young Children |
| Posted on: | 2019/06/01 |
| Activity Date: | 2019/05/24 |
Reviewed by: Mohamed
If you were looking for a very hands off yet exciting tour, look no further! our guide did a very good job organizing the group we had . We ended up seeing some truly amazing sights around Mount Fuji and some beautiful city scapes. Of particular note, was the Rope way as well as the cruise which was a beautiful way to see Mount Fuji. If you have an interest in photography, you'll have great time being able to photograph around Mount Fuji. The Vantage points are excellent! Overall I would say this tour exceeded my expectations and I would recommend it to anyone!
Thank you for booking with us!
We're glad that you enjoy your trip.
Have a nice day!
| Rating: | |
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| Packages: | Review Rebate Special / Standard Plan |
| Attended as: | Couples |
| Posted on: | 2019/06/01 |
| Activity Date: | 2019/05/24 |
Reviewed by: Chez
We visited this Mt Fuji tour on a lucky day where the sun was shining and we had wonderful clear views of Mt Fuji. Our Tour guide Nao was so funny and informative as well as informative. We had a packed day full of activities but it definitely didn't feel rushed or that we didn't have enough time at each activities. The lunch was at a fancy place tasting very delicious, and The lake cruise and ropeways were refreshing providing the best unobscured view of My Fuji The activities were very very good and I would 100% recommend this tour!
Thank you for booking with us!
We're glad that you enjoy the trip.
Have a good day!
| Rating: | |
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| Packages: | Review Rebate Special / Standard Plan |
| Attended as: | Families with Young Children |
| Posted on: | 2019/05/25 |
| Activity Date: | 2019/05/24 |
Reviewed by: Glenda
As promised the Hop-On Hop-Off bus made its’ way through the route, allowing us to get a sense of part of Tokyo. Unfortunately, the commentary was very stilted, and lacked history, and details. I usually enjoy getting an overview of a city on a Hop-On Hop-Off bus, but felt that we hit only a few highlights of Tokyo and the information received was less than satisfactory. The Hop-On Hop-Off offered a means to get to some places, but beyond that it was disappointing.
| Rating: | |
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| Packages: | Same day Ticke |
| Attended as: | Couples |
| Posted on: | 2019/05/24 |
| Activity Date: | 2019/04/22 |
Reviewed by: William
Dislike the multi dips , guide changing in mid day, and bus changing to max out the margins for the agency, sacrificing the comfort level and experience of the users. Morning guide was really poor as she waited for the return passengers from the shrine at the bus parking area instead of providing some sort of assistance in between the shrine and the bus lot
| Rating: | |
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| Packages: | 【Until December】Tokyo Bus Tour with Lunch |
| Attended as: | Families with Young Children |
| Posted on: | 2019/05/19 |
| Activity Date: | 2019/05/17 |
Reviewed by: Arielle
We were extremely impressed by this tour. It was well-organized and everyone had enough time to experience the itinerary without rushing.
The finer details:
First (and most important): Mount Fuji
- During a clear day, you have many opportunities to see it.
- 5th Station, the Lake Kawaguchi cruise and ropeway all have fantastic views.
- You can buy souvenirs at each stop!
Food
- Lunch was at an amazing restaurant in Fuji-Q Highland. An appetizer, entree, dessert, and coffee/tea are all included.
- You can also explore the surrounding area if you finish eating early!
- You get to have soft serve ice cream at the end of the tour with your pick of interesting flavors.
Efficiency and Comfort
- The bus was very comfortable and there are bathroom breaks during the ride.
- The tour guides (shoutout to Nao-san and David!) were very friendly and knowledgeable. They were fluent in both English and Japanese.
- Despite some traffic, we were pretty much on time for every stop and got back to Shinjuku before 7pm.
I highly recommend this tour to anyone who wants to experience Mount Fuji from different viewpoints and have some great food and fun along the way.
Thank you for booking with us!
We're glad that you enjoy your trip.
Have a nice day!
| Rating: | |
|---|---|
| Packages: | Review Rebate Special / Standard Plan |
| Attended as: | Families |
| Posted on: | 2019/05/13 |
| Activity Date: | 2019/05/13 |
Reviewed by: Thomas.
French language
The voice in French was recorded with an automatic and robotic voice like Google translate. It was totally unnatural.
Also, the story suddenly stopped when the bus was crossing a new building in order to explain the new building.
Please take care of non English languages guys!
| Rating: | |
|---|---|
| Packages: | Same day Ticke |
| Attended as: | Couples |
| Posted on: | 2019/05/13 |
| Activity Date: | 2019/05/11 |
Reviewed by: トラマルコ
You can get a fun duck whistle, but it was quite difficult to blow. However, it was enjoyable. There was also a detailed explanation about the townscape along the way, which was informative.
楽しいダック笛がもらえますがなかなか吹きにくかった。けど、楽しかったです。途中の街並みについても詳しく説明がありためになります。
ただ日本語のみ。
| Rating: | |
|---|---|
| Packages: | とうきょうスカイツリー®コース |
| Attended as: | Families |
| Posted on: | 2019/05/12 |
| Activity Date: | 2019/04/30 |
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Thank you very much for using Sky Hop Bus Tokyo. We will continue to develop our services to provide you with even better experiences. We look forward to your next visit.
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