All Reviews for Bus Tours

VERY NICE AND CUSTOMER IS VERY HAPPY
SUPERB EXCELLENT, GOOD SERVICE BY ENTIRE TEAM.

While on holiday in Japan we participated in the Mt Fuji and Hakone sightseeing tour with Gotemba outlet shopping guided tour guided by Vicky, who was wonderful and very helpful to us Aussie’s with her excellent English.

It took a little while to find the meet up spot because the Subaru building was under construction, it did not take long however for us to find our guide with her sign as indicated in the meet up instructions.

The first stop was a lengthy but nice drive in an air conditioned vehicle which gave us a great opportunity to see some country side along the way. Vicky spoke to us a little on the way to share information about our upcoming adventure.

Our first stop was in Hakone where we cruised Lake Ashi on a pirate ship, although it was very cold the lake was beautiful with 360 degrees of magical views. We took a bunch of photos which Vicky was more than happy to assist with.

Once we crossed the lake we started on the cable car after a quick pit stop at the souvenir store. The weather was very overcast, the fog and steam didn’t allows much of a view of anything not right in front of us (The clouds and steam broke as quickly as it arrived the whole time we were there, somehow this added to the adventure. I really enjoyed watching the speed with which our view left and returned). We were blessed with moments of breaks in the clouds showing us the top of Mount Fuji from Owakudani.

After that we took a trip to a shopping outlet, the outlet was much bigger than I anticipated, again Vicky shared with us information about the layout of the outlet which enabled us to make the most of our time there. We then began our trip home with beautiful photos and great memories.

On the 12th of January my family & I took part in the Mt Fuji & Hakone sightseeing tour with Gotemba outlet shopping guided tour. The meet up point for our journey was clearly stated however the land mark building used as a directory was under renovation which made it a little tricky to locate. Many tours were leaving from this location, we soon found our guide with sign as promised.

The trip to Hakone was quiet & comfortable with air conditioning, our tour guide Vicki spoke good English & provided us with great information on the upcoming activities and local history. On arrival, we were given ample time to locate a lavatory & buy umbrellas for mild downpour we encountered, as well as find some morning tea before departing on our pirate ship cruise.

We boarded the pirate ship to cruise Lake Ashi. The boat ride itself was cold but the views more than made up for it. Vicki happily took photos of our family which was greatly appreciated.

We then arrived for our cable car journey, we were given time to browse the souvenir shops prior to boarding the cable car which was fun & surprisingly calm for our family members with a fear of height, it did not make them nervous at all, and the view was spectacular! The cable car took us to Owakudani to sample some black eggs and view the gas releases in the dormant volcano. This is the place we had hoped to for a great view of Mt Fuji, as our hopes were fading due to cloud cover, the clouds broke just in time for us to see Mt Fuji, again our guide Vicki was present and ready to take photos for us.

Off to a shopping outlet in Gotemba, here we were able to eat some spectacular treats in the food court and make a few small purchases of souvenirs. There were many offerings of well known western outlets for those who love their brand names.

Overall the tour was enjoyable and well directed, i would highly recommend this tour for those wanting a view with a difference of Mt Fuji.

Great organization and coordination! Will definitely use Veltra again.

Here are the bullet points of this trip:
1. Met by Shinjuku station, the meeting place instructions were a bit confusing but it actually ended up being right outside of the train station exit on the same block as where you exit
2. Our group was small, 6 including the guide, I preferred it to the big tour bus with a lot of people. The van was medium sized with plenty of seats and space and there was a guide and driver.
3. If you are someone who needs a lot of history and guidance this trip is not for you. But I enjoyed the fact that they dropped you off and told you what time to come back. We went to Hakone then shopping and had a boat ride in the middle where you can see Mt. Fuji.
4. Could have used a little more instruction and guidance but I also liked being left alone as well. This is a good way to catch a ride and get around and the guide will buy your tickets so it was pretty worry free.
5. Overall, recommend, I would boo again. But I think it's helpful to know that this is not "hold-your-hand" kind of tour, at least not our experience. Could have used a little more communication and instructions and maybe some water in the van...but overall, it was a very pleasant experience and I would book with them again.

The day was cold but we made the most out of it, hopping off almost every stop. Every bus had blankets, which helped a lot!
The red line has many more stops so we spent most of our time on it. The skytree and ice skating below it was great and our 3 year old daughter enjoyed! The kimonos and "backstreet" shopping near the Ueno stop were great to see and experience. The timing of the audio playing was not always accurate, but acceptable.
The blue line has few stops, but still offers plenty, including the interesting stores around Tokyo Tower.
While the Tokyo hop on hop off bus does not have as many stops as other cities, my wife and I felt it was a great way to get a "taste" of many Tokyo attractions!

I've used hop on and hop off bus in many cities, so I chose Sky bus.
As it was so complicated to use public transportation in Tokyo, It was good way to travel major places without transfer.
But I could only sit upstairs without roof, it was so cold, especially during running highway to Ginza.
I think it would be better if the bus runs more hot spots like Shinjuku, Shibuya, Roppongi and so on.

It was our first time in Tokyo and I want it to be stress free so we decided to get a hop on hop off bus. The experience was wonderful. We had the top view of the Tokyo with the cold weather. It was awesome. Not to mention it was very easy to book thru VELTRA. We booked the day before only but they still had available seats. Awesome!

Absolutely brilliant tour, very welll organised, got a great taste of japanese culture aswel as a spectacular view of mt Fuji.

Our tour guide, Yoshi, was so freindly, knowledgable and enthuthiastic aswel as knowing all the best photo spots, he even showed us how to do some origami on the bus.

We got to see Mt Fuji at lots of different angles too and were super lucky with the weather!

The food was delicious too!

The buses were very comfortable and blankets were provide on top of heating which made it both comfortable and enjoyable on the whole. The routes covered all the key parts of Tokyo which I wanted to visit. The commentary could be further improved. On the whole I enjoyed the trip!

It was one of the best tours we had. The view was magnificent & our tour guide Blair was awesome.We had so much fun. Mt. Fuji is so spectacular, its cone is almost perfect & the weather also was wonderful. We saw mt. Fuji very clearly.

We were glad to learn our bus was a fully roofed bus in the red route. In January Tokyo can be cold and being open air is a hard pill to swallow.
The blue route was open roof, but they provided blankets so it wasn't as bad as expected.

The routes were just ok. The red one is good, but the explanation on the audioguide was limited. Too much music and too little insight information. However the blue line had no information at all and the route was a waste. It's short (53 minutes) and only two stops before going back home, missing all the important points of the city.

It's kind of expensive for what they give you, compared to other cities in the world.

We have enjoyed the tour very much. It was informative and fun. I would recommend it.

We decided to take a ride on the Sky Bus as a way of seeing the connectivity of the city, which sometimes can be difficult to establish when you travel underground the whole time. We were a group of four, 2 adults and 2 kids and enjoyed every last minute of our ride! The English guide was great and the hand warmers and blankets worked a treat to keep everyone toasty and warm.

We had a great time on the Hop-on Hop-off bus around Tokyo. We were able to see the sights and stop at the areas of interest to us. When the temperatures dropped, the staff politely offered blankets to help us keep warm. We took the blue line and most of the red line in one day, and wished we had more time for a multi day pass. Everyone we interacted with was polite and helpful.

The tour was really amazing. Mt. Fuji is majestic, and Ninja village was great. I had a great time in the ninja show. Our guide Mr. Yoshi was made our trip more fun, really nice and respectful.
I wish you would extend the time in each event.
Thank you

Beauty of urban planning at its best, Tokyo's megalopolis is a well planned development for the world to emulate. Integrated transport system that is accessible to everybody creates an environment that encourages its people to walk creating a healthy populace.

Online booking was easy and easy to understand . Very easy to find the place to get the ticket. Skyhop has everything provided for. from the blankets with this cold winter days. Heat pads and the earphones. They have though of everything. It be nice with the translation they should add also Spanish, Italian and some other European languages.

My family and I had a fabulous time and really enjoyed the scenery. Couldn't ask for more.

Thank you for an enjoyable and wonderful trip.

The online registration and check in process was very smooth. We took the tour on a cold December day and they have provided covered bus option for certain times, which was great. For the double decker they have also provided hand warmers and blankets which were much appreciated. The staff was very helpful and friendly. The only improvement I would recommend would be to provide more historic information on the tour. Try this tour if you have limited time in Tokyo!

I did the same tour by myself last year and enjoyed it a lot! So this year I took my parents and they were overwhelmed with the city! So this tour just gives you a great overview and is quite informative too! Recommend (again) :)

The online registration and check in process was very smooth. We took the tour on a cold December day and they have provided covered bus option for certain times, which was great. For the double decker they have also provided hand warmers and blankets which were much appreciated. The staff was very helpful and friendly. The only improvement I would recommend would be to provide more historic information on the tour. Try this tour if you have limited time in Tokyo!

It's easy to find the meeting point. Mt Fuji is simply awesome !!

Very good service from Japan Gray Line; a customer service representative was at the meeting point (hotel) to welcome and to get us on the bus.
The tour is very good and really highlights what to see and to do in Tokyo, leading to exploring on own more areas in the following days, should time allows. The guides provide good explanation of the areas toured, and would go the extra mile to satisfy the customer beyond the basic service of the tour, to include attending to personal requests from the customer.
Overall good job, making a day we very much enjoyed.

Overall nice schedule.
Nice guide who tried to entertain us all time !
Various points to see and 3 of 5 were great, one was average, one was needless.
Lunch included was below average for Japan....

I found the tour to be too cumbersome. We visited few places, but the guide didn’t give us overall city perspective.

Loved the tour very much. Id do it again if i could.

We enjoyed our full day tour. It gave us a feel for the city and met our expectations for a reasonably priced tour experience.

Lunch was quite good and there was plenty to eat. We got on the bus at 8am and the lunch stop was after 1pm, so I’d recommend taking snacks to keep you going.

The bus pulled-up in a couple of awkward places, making it difficult for some of passengers to get on and off at destinations.

Overall though, I’d recommend it.

We did the all day tour. Our guide in the morning was wonderful great English and did a good job of keeping group together and on time. The afternoon tour was very unorganized and rushed. Tour guide English was average talked muffled into microphone and did not keep the group together would walk a few steps stop and wait for everyone very disappointing! Also return service to hotel is long and exhausting!

We went on this tour the day after a typhoon, this was a good and bad choice. Good because we had extremely clear skies to see the mountain from far away. Bad because the road up to the 5th station was closed.

The Guide was informative and funny, the tour bus was comfortable and clean. Lunch was really tasty buffet and the Ninja show(an extra cost) was very cool.

all in all it was amazing.

The overall day was fantastic, great guide... very engaging. my only hindrance from a 5 star review was the weather at the final stop. certainly not the fault of the tour. Overall, I recommend this trip... its well worth the yen and your day.