All Reviews for Bus Tours

It is really weird when the weather is not good (rain and windy ) and your guide instead of making your day better, nice and interesting in each stop he was reminding and highlighting our bad luck because of the weather and we will not be able of see nothing

If we had a knowledgeable guide during the 5/6 hours bus ride, the trip maybe become much better instead of dropping us in each stop telling have a round and see you in 30/45 min.

I believe it is not good idea to join the trip when
sky is not clear if you can check the weather forecast before

For those who booking before like in our case it would be fair from the VELTRA to cancel the trip and refund it or exchange with another trip

Wish that my feedback make your service better

We have enough experience with hop on hop off buses in many cities around the world and I believe that the info given during Tokyo tour could become more interesting if they talk about Japanese culture, tradition and the county it self instead of just taking when there is interesting city seen place !

The rest of the tour was music back ground

I hope the next time something could change

Regards

The trip was great. Apart from a bit hurry at each stop. We visit the ninja village and expect that we will see the ninja show but nothing except only one ninja for photograph.

We booked this tour to cap our Japan visit based on several reviews. Overall the experience was great because it went to several places which had it's good and bad points. Blessed with good, clear skies, our group was lucky to see Mount Fuji on our way to the lake and when we reached the 5th stop. That in itself made the trip worthwhile-be forewarned that when the weather does not cooperate, you may not have a chance to see Mount Fuji. As for the rest of the day, our tour guide was Liza who was super sweet and entertaining. She gave information about each area and about Japan in general which was fascinating. There was an automated guide who spoke a little about the area as well but honestly, we preferred listening to Liza. I've been to other tours in the past where you listened to a recorded guide but it was a human voice. The tour was packed with several destinations which made us feel a bit rushed. Our 3rd stop was at the ninja village which was also our buffet lunch. The park itself was so fun but because we were only given an hour there, we didn't enjoy the entire village. Wished we could've spent more time eating and exploring the village. We also enjoyed the 5th stop but were only given 30 minutes there. Again, would've loved to have hiked up and enjoy the area but we had a final stop to get to. The final stop was a virtual ride in a theme park which is similar to one of the Disney California adventure ride. In my opinion, we could've skipped this activity entirely so we can spend more time at the Ninja Village and 5th stop. Overall, the tour was good not outstanding due to the time constraints. Liza kept everyone on track and on time and did a wonderful job explaining the sites and history. I would recommend this tour with the lunch option because it was very good for what you get.

Best way to keep awake after trip from Europe and see as much as possible from Tokyo in short time

The quality and arrangement of this one-day Mount Fuji trip were up to standard. With appropriate pricing, the trip included several tourist attractions and an unexpectedly decent meal. The Japanese staff members were generally nice and professional, and were capable of accommodating to English-speaking customers.

It was a great overall tour of Tokyo BUT too many customers on the tour were VERY late arriving back at the tour bus again and again. This totally inconvenienced all the other people on the tour, cut into the time spent at tour sites including lunch and made the itinerary more rushed then should have been necessary. Customers waiting on the bus wanted the tour guide to leave these people behind so we could have the designated time at tour sites but instead, we waited an average of 15-30 minutes on the bus waiting for people who could care less about keeping us all waiting. The tour guide was great but went out looking for these late people, then jammed us through the rest of the program. Customers who were either slow, older or physically challenged such as using a cane for walking couldn’t keep up.
Grey Line needs to adhere to the rule of “make it back to the bus on time or we leave you behind” instead of making others angry at the tour guide, Greyline and the late customers. NOT what I paid for.

A well-organised tour which was also good value for money. We were on board a very clean tour bus and had an excellent guide called Nao. He communicated very well in English and Japanese and his enthusiasm definitely added to our positive experience. We were very lucky to have perfect weather to see Mt Fuji - time at the 5th station was limited to 30 minutes, but there was more that adequate time for the lunch stop and then more time was spent at Lake Kawaguchi for the boat cruise and panoramic ropeway (which also included time for ice cream and souvenir shopping). We also found no issues with bringing our children along (5yr11mo and 28mo boys). The only negative part of the day was that we did have some difficulty finding the exact meeting point for the bus - signs pointing the way from the main street would have helped us a lot!
I would definitely recommend this tour to family and friends!

The tour experience was delightful. The tour bus that I travelled in was spotless and Nao (the allocated tour guide on the day) was exceptional and made the day even better. The experience was well structured from Mount Fuji to the cable cars and ending with the lake tour. 5 stars from me.

This was a well organised tour with appropriate time spent at each venue. The various photograph points on the road, at the lunch restaurant and from the lake provide a variety of different angles and scenery around Mt Fuji.

A lot of time is spent on the bus but this is unavoidable due to the distance. Thankfully there are rest stops on the way there and back so the maximum bus time is approximately 1 hour between stops.

Our tour guide Nao was funny and very knowledgeable about the mountain and the various locations we visited.

If you were looking for a very hands off yet exciting tour, look no further! our guide did a very good job organizing the group we had . We ended up seeing some truly amazing sights around Mount Fuji and some beautiful city scapes. Of particular note, was the Rope way as well as the cruise which was a beautiful way to see Mount Fuji. If you have an interest in photography, you'll have great time being able to photograph around Mount Fuji. The Vantage points are excellent! Overall I would say this tour exceeded my expectations and I would recommend it to anyone!

We visited this Mt Fuji tour on a lucky day where the sun was shining and we had wonderful clear views of Mt Fuji. Our Tour guide Nao was so funny and informative as well as informative. We had a packed day full of activities but it definitely didn't feel rushed or that we didn't have enough time at each activities. The lunch was at a fancy place tasting very delicious, and The lake cruise and ropeways were refreshing providing the best unobscured view of My Fuji The activities were very very good and I would 100% recommend this tour!

As promised the Hop-On Hop-Off bus made its’ way through the route, allowing us to get a sense of part of Tokyo. Unfortunately, the commentary was very stilted, and lacked history, and details. I usually enjoy getting an overview of a city on a Hop-On Hop-Off bus, but felt that we hit only a few highlights of Tokyo and the information received was less than satisfactory. The Hop-On Hop-Off offered a means to get to some places, but beyond that it was disappointing.

Dislike the multi dips , guide changing in mid day, and bus changing to max out the margins for the agency, sacrificing the comfort level and experience of the users. Morning guide was really poor as she waited for the return passengers from the shrine at the bus parking area instead of providing some sort of assistance in between the shrine and the bus lot

We were extremely impressed by this tour. It was well-organized and everyone had enough time to experience the itinerary without rushing.

The finer details:

First (and most important): Mount Fuji
- During a clear day, you have many opportunities to see it.
- 5th Station, the Lake Kawaguchi cruise and ropeway all have fantastic views.
- You can buy souvenirs at each stop!

Food
- Lunch was at an amazing restaurant in Fuji-Q Highland. An appetizer, entree, dessert, and coffee/tea are all included.
- You can also explore the surrounding area if you finish eating early!
- You get to have soft serve ice cream at the end of the tour with your pick of interesting flavors.

Efficiency and Comfort
- The bus was very comfortable and there are bathroom breaks during the ride.
- The tour guides (shoutout to Nao-san and David!) were very friendly and knowledgeable. They were fluent in both English and Japanese.
- Despite some traffic, we were pretty much on time for every stop and got back to Shinjuku before 7pm.

I highly recommend this tour to anyone who wants to experience Mount Fuji from different viewpoints and have some great food and fun along the way.

French language

The voice in French was recorded with an automatic and robotic voice like Google translate. It was totally unnatural.

Also, the story suddenly stopped when the bus was crossing a new building in order to explain the new building.

Please take care of non English languages guys!

You can get a fun duck whistle, but it was quite difficult to blow. However, it was enjoyable. There was also a detailed explanation about the townscape along the way, which was informative.

楽しいダック笛がもらえますがなかなか吹きにくかった。けど、楽しかったです。途中の街並みについても詳しく説明がありためになります。
ただ日本語のみ。

We had a great day on this sightseeing tour. Both our guides were knowledgeable about Tokyo and gave good extra information about daily life etc. Good choiches of landmarks, well organized lunch with fine presentation of Japanese food. Bus was very clean and comfortable.
We can highly recommend this full day sightseeing in Tokyo.

Tour guide was very knowledgable about every everything .The 4d fuji airways was excellant worth the money

This half day tour included a number of key sights in Tokyo. We were fortunate to have booked (purely by chance) on the first day of the new Era following the inauguration of the new Emperor. The guide was clear and helpful and we gained much from this tour.

★良かった点
・ツアー内容はとても良かったです。アクティビティが多かったので絶え間なく楽しめました。
・ツアーガイドさんは英語と日本語両方喋ることができるのでとても安心でした。
・バスが目立つ黄色だったので迷わず見つけることができました。
・外国人のお客さんが多く一緒にツアーを回ることができて、英語の面でもいい勉強になりました

★残念だったところ
・天気が雨だったので少しも富士山が見えませんでした。富士山をメインで楽しみに参加しましたが、何も見えなかったのでただ観光してるだけのツアーに感じました。同じお金を払ってみるのであれば天気がいい日だったら良かったです！

It was cold on the day of the tour, and there was a bit of wind, but the content of the tour was outstanding! Of course, I got to see the places I wanted, but the guide's explanations were surprisingly interesting and well done, which made the atmosphere on the bus lively. There were also useful trivia points throughout, making the bus drive feel like it went by in no time.

当日は寒くて少し風もありましたが、ツアーの内容は満点以上でした(^^)
見たかった場所は勿論ですが、ガイドのお姉さんの説明も想像以上に面白く上手でバス内も盛り上がりました。為になる雑学も要所要所にあり、あっという間のバスドライブでした。

We had a free day in Tokyo so decided to book this tour on line before we arrived as was highly recommended by a friend! We weren’t disappointed! Didn’t do a pickup from the hotel we were staying at so we had to jump on the subway to get to the pickup, was easy! Then we were transported to yet another hotel by taxi! Our tour guide Yoshi was brilliant! He covered so much in the full day tour, loved every minute of it! We booked the tour which included the Japanese lunch which was a delicious! Saw all the highlights of Tokyo, even included a boat ride down the river! At the end of the tour the bus dropped us off at the subway as we decided to go to Shibuya before returning to our hotel! Don’t miss this tour!

Our tour was fun and enjoyable. We were given ample time to roam around and explore the area. We brought our son with us and he loves the cable car and strawberry picking experience. My wife's highlight was the beautiful flowers almost in full bloom. Mine was the overall convenience and comfort of being in an organized tour. Special thanks to Yuki our sweet guide and Kondo our bus driver for being patient waiting for us. Will highly recommend this tour to friends.

We booked the tour only day before and were impressed by the quick confirmation response from Veltra office. We throughly enjoyed the tour. The guide was very good and she had a good sense of humour. During the trip up she gave explanations about different sites we were passing. During the ride back she entertained us by showing us how to make an origami. The bus was nice and clean. The lunch was a pleasant surprise stop at a French style restaurant on the way. We had lunch with spectacular view of Mt Fuji. We were not rushed and had time to enjoy each stop and take photos.
Highly recommend, it was very relaxed and enjoyable not to be missed.
Hamed and Susan from Australia

Enjoyed the morning tour better than the afternoon tour. Lunch should include alternatives for Western tastes.

We assembled at the pick up point which was very centrally located ( directions were well given)and were well greeted by the English speaking Staff. Enroute we were informed that the tour to the 5 th Station of Mt. Fuji cannot be done as the road was icy due to the snow the day before. Alternatively we were taken to a different location “ Oshino Hakkai” with 8 different sacred pools all originating from Mt. Fujiyama. We instantly fell in love with this small Quaint Village.

We were taken for lunch to a European Style Restaurant which was overlooking the Fuji Q Highland . The lunch was a real treat, delicious and sumptuous. We were served Soup, Chicken, Salad, bread, desert and finally coffee/ tea. The ambience of the Restaurant was very very Royale. VELTRA was very kind in providing a vegetarian lunch for my wife.

We were then taken to the Mt Fuji Museum where we were shown a Fantastic Introductory film.

Later we drove to the Scenic Lake Kawaguchico for a Cruise. We had an ice cream treat from the souvenirs shop compliments VELTRA!!!.

We then took the rope way up the mountain to have a spectacular view of the Lake and the surroundings of the Base of Mt Fuji.

We would highly recommend this tour with VELTRA AS IT WAS VERY COST EFFECTIVE CONSIDERING THE COST OF TRANSPORTATION THE SIGHTSEEING, LUNCH, CRUISE RIDE, THE ROPEWAY AND NOT THE FORGET THE ICE CREAM.

THANKS VELTRA FOR YOUR SERVICES AND MAKING OUR DAY ONE OF THE MOST EXCITING DURING OUR STAY IN JAPAN.

The tour itself was an excellent way of seeing some landmarks in Tokyo if you are short of time. We highly recommend online booking before you turn up at one of stations. Although the sign at the station states you can purchase tickets on the bus, at the counter, and sales offices, and no reservations required, when we turned up at the Skytree Station on 15 April, the lady at the ticket booth insisted that the buses are full and there are no seats available. She told us even if we waited for the next buses, there were no guarantee there would be seats. I went outside, booked and paid for 2 same day tickets via Veltra, went back inside the ticket office, gave the lady my booking reference number, got my tickets straight away and got on the next bus. I didn't understand why she was adamant she couldn't sell us tickets and the buses were all full when we first went in. As we were leaving Tokyo the next day, we almost missed out on experiencing the bus tour if I had not tried getting the tickets via Veltra. To avoid same experience, we highly recommend booking via Veltra.

Staff was very friendly but the overall experience didn't compare with other open air bus trips in other major cities. The monotone English audio was minimal and mostly uninteresting. Lots of room for improvement there. Not many stops and gap time between stops is quite long. I agree with other reviewers- spend your money on a cab.

The places of interests were worth going although it's packed with tourist. I wasn't too happy with the guide because he didn't even bother to explain much about the places of interest. He just took us there and told us to return at a specific time without introducing the place. A bus driver could have done his job. In the package, I was promised to have vocanlo eggs but didn't receive anything at all.

I should opt to visit the places myself instead of following this tour. Disappointed.