All Reviews for Bus Tours

Very good service from Japan Gray Line; a customer service representative was at the meeting point (hotel) to welcome and to get us on the bus.
The tour is very good and really highlights what to see and to do in Tokyo, leading to exploring on own more areas in the following days, should time allows. The guides provide good explanation of the areas toured, and would go the extra mile to satisfy the customer beyond the basic service of the tour, to include attending to personal requests from the customer.
Overall good job, making a day we very much enjoyed.

Overall nice schedule.
Nice guide who tried to entertain us all time !
Various points to see and 3 of 5 were great, one was average, one was needless.
Lunch included was below average for Japan....

I found the tour to be too cumbersome. We visited few places, but the guide didn’t give us overall city perspective.

Loved the tour very much. Id do it again if i could.

We enjoyed our full day tour. It gave us a feel for the city and met our expectations for a reasonably priced tour experience.

Lunch was quite good and there was plenty to eat. We got on the bus at 8am and the lunch stop was after 1pm, so I’d recommend taking snacks to keep you going.

The bus pulled-up in a couple of awkward places, making it difficult for some of passengers to get on and off at destinations.

Overall though, I’d recommend it.

We did the all day tour. Our guide in the morning was wonderful great English and did a good job of keeping group together and on time. The afternoon tour was very unorganized and rushed. Tour guide English was average talked muffled into microphone and did not keep the group together would walk a few steps stop and wait for everyone very disappointing! Also return service to hotel is long and exhausting!

We went on this tour the day after a typhoon, this was a good and bad choice. Good because we had extremely clear skies to see the mountain from far away. Bad because the road up to the 5th station was closed.

The Guide was informative and funny, the tour bus was comfortable and clean. Lunch was really tasty buffet and the Ninja show(an extra cost) was very cool.

all in all it was amazing.

The overall day was fantastic, great guide... very engaging. my only hindrance from a 5 star review was the weather at the final stop. certainly not the fault of the tour. Overall, I recommend this trip... its well worth the yen and your day.

I felt a bit cheesy having to book a tour to see places on Tokyo that you could just take the train to go see, but it was worth it. Our tour guide was down to earth and knowledable. Learned a lot about Japan while on the tour, as well as enjoyed being stress free with being on a bus rather than navigate the city myself. No one batted an eye when I ordered wine with my lunch, and others even joined. Would recommend. Get the skytree tower included, as it was amazing to see once up there.

We went on the tour on a Sunday over a long weekend so the traffic heading to Mount Fuji was bad. What usually takes 90mins became a 3 hours bus ride there. What was meant to be a 9 hour tour became a 12 hour tour because of the traffic jam going and returning. We had Blair as our guide and he did a great job managing our expectations, cracking jokes so that the long hours in the bus were bearable. He was really friendly and helpful. We didn't have much time at Ninja Village and Lake Kawaguchi because of the traffic jam, but we got to see Mount Fuji very clearly from the 5th station. The 4D simulation ride was also good fun although I did feel a bit giddy after watching it (from the visuals). I would still recommend it nonetheless.

The buffet lunch was average, and not worth 2,000 Yen in my opinion, but because of the crowds there, it was helpful to have lunch provided and all ready when you arrive (saves a lot of time).

If you don't have time to stay over in that area, this tour covers a lot in a day.

the tour was good.the tourist guide was friendly.the best part was at the oshino ninja village,we were able to watch the ninja show.it would be advisable to get this tour during spring time,to see the mt. fuji clearly.

We enjoy it really much......thanks also for our tour guide Madam Madoka for introduced Japanese culture to us. >_<

The staff and Bus are good.The Bus is ok and sitting only on top floor and due to Sun Shine very inconvenient and very hot.
Need to take care of this.

Very good tour, complete value for money. Guides are very pleasent and helpful

Hop on/off bus offer convenient way for quick sightseeing. Bus schedule is on time. Be aware there is no lower deck seating. Passenger need to be able to ascend steep steps to upper deck.

The trip is fun.
Our tour guide seiji-san is cheerful, has good command of english and thoughtful. He shared information on the places we went to.
I didnt get to see the peak of mt. Fuji because it was very foggy that day. Nevertheless, i enjoyed the very cold breeze.
The 4d experience of mt. Fuji was a blast.. Fun, fun, fun.
I guess the only thing that i regret is that time allotted for each activity is quite short. But it is understandable considering the time constraint we had and the traffic that day.
All in all, i enjoyed the experience. Thank you veltra, seiji san and funabashi san for driving us safely backto shinjuku.

they would not allow you to sit on the bottom level although it was extremely hot and started to sprinkle. Bring an umbrella for shade and rain.

The bus never came during the allotted time.

The bus did not make a stop like it was supposed to. The lady would not allow us to get off when there is clearly a stop on the map they give.

I spent a lot of $ on cab rides because they never came by the stop. We were 20+ minutes early.

Guide was very helpful. Food was great. We had to cut short our tour due to a commitment and she helped us manage the public transpo in tokyo which can be nerve wracking

The weather was unfortunately not good. We could not see Mt. Fuji due to the fog. But the whole trip was fun. We got to see the 4D Mt. Fuji with Fuji Airways. Better than nothing. The tour guide was fun and helpful as well.

The day was hot as hades. There is no cover, we were told not to go downstairs and we were also told not to use umbrellas to help with the sun. It would be nice to add 2 more busses on the Roppongi loop, there is way too much time between busses.

There was only short time to look around
Simulator was great
Ninja village top
Mt Fuji a „Must“

I went on this trip during a consecutive 3 day holiday , so the traffic jam was unbearable and we spent most of our time on the bus instead in the actual attraction , however our tour guide Madora was amazing ! She did her best to show us everything there is to see , my halal meal at Ninja village was top notch ! Thankfully Mt.fuji summit was visable and we were able to go up to the 5th station where i took amazing photos , to me lake kawaguchi was the highlight of the tour , i'd love to spend the night there one day !

Decided last minute to take a bus tour as in it was 10:00 AM and we bought the tickets online and got on the tour bus at 1:00 PM! (There are times running throughout the day). No issue getting our information and the staff was extremely helpful and pleasant. They even helped us find out information regarding other landmarks in the city and typical tourist questions like where to eat, shop, and metro stations near landmarks. Highly recommend it and would do it again!

It was a great travel experience with VELTRA tours. The staff were very friendly and accommodating.
Miyuki was our guide and she took good care of our tour bus group always checking that we are complete and no one was missing.
I would highly recommend this tour group should you have any plans to visit Japan

This service worked out wonderfully! My wife and I decided last minute to do a tour bus ride to visit spots around Tokyo. When I say "last minute" I mean at breakfast around 0800 we decided to do the hop on hop off bus tour at 1030. From the time I booked it on my phone and when we checked in, the Representative already had our information printed out and confirmed our activity. Check in was smooth. The bus ride tour was perfect for us. We were able to hop off and visit a few popular locations. All in all, it was a great experience. I will use Veltra, again. Thank you.
EB

It's a good service if you are short on time but want to experience Tokyo.

The staff was helpful and the service started promptly.

The issue I faced was, the audio commentary and the location I was viewing was different.

If this could be coordinated, it would be worth it.

Location which were visited are good and guide and process is all based on professionals and a coordinated process.

see most of the city, with excellent commentary and history. Helpfull staff.

Tour was really good except food.
Tour guide she was really a good girl... we thoroughly enjoyed our trip with her.

Food was not good
Though it was traditional but it was yukk.
We got some pastry n coffee to fill our tummy afterwards as we were hungry since morning and got to have this lunch which we couldn’t eat.
Hope to have some room of improvement for food in coming trips.
Thank you

Both guides were amazing! I would recommend this tour to anyone, the price is not bad at all and it’s worth it! Specially when traveling with small children and dealing with jumping from train to train to see each sight. This tour was beyond helpful! Convenient and if you don’t plan to take the lunch option, he location where you get drop off has other lunch options available as well.