Tokyo
We booked the tour only day before and were impressed by the quick confirmation response from Veltra office. We throughly enjoyed the tour. The guide was very good and she had a good sense of humour. During the trip up she gave explanations about different sites we were passing. During the ride back she entertained us by showing us how to make an origami. The bus was nice and clean. The lunch was a pleasant surprise stop at a French style restaurant on the way. We had lunch with spectacular view of Mt Fuji. We were not rushed and had time to enjoy each stop and take photos.
Highly recommend, it was very relaxed and enjoyable not to be missed.
Hamed and Susan from Australia
Thank you for booking with us!
We're glad that you enjoy your trip.
Have a nice day!
Enjoyed the morning tour better than the afternoon tour. Lunch should include alternatives for Western tastes.
We assembled at the pick up point which was very centrally located ( directions were well given)and were well greeted by the English speaking Staff. Enroute we were informed that the tour to the 5 th Station of Mt. Fuji cannot be done as the road was icy due to the snow the day before. Alternatively we were taken to a different location “ Oshino Hakkai” with 8 different sacred pools all originating from Mt. Fujiyama. We instantly fell in love with this small Quaint Village.
We were taken for lunch to a European Style Restaurant which was overlooking the Fuji Q Highland . The lunch was a real treat, delicious and sumptuous. We were served Soup, Chicken, Salad, bread, desert and finally coffee/ tea. The ambience of the Restaurant was very very Royale. VELTRA was very kind in providing a vegetarian lunch for my wife.
We were then taken to the Mt Fuji Museum where we were shown a Fantastic Introductory film.
Later we drove to the Scenic Lake Kawaguchico for a Cruise. We had an ice cream treat from the souvenirs shop compliments VELTRA!!!.
We then took the rope way up the mountain to have a spectacular view of the Lake and the surroundings of the Base of Mt Fuji.
We would highly recommend this tour with VELTRA AS IT WAS VERY COST EFFECTIVE CONSIDERING THE COST OF TRANSPORTATION THE SIGHTSEEING, LUNCH, CRUISE RIDE, THE ROPEWAY AND NOT THE FORGET THE ICE CREAM.
THANKS VELTRA FOR YOUR SERVICES AND MAKING OUR DAY ONE OF THE MOST EXCITING DURING OUR STAY IN JAPAN.
Thank you for your feedback!
We are glad that you enjoyed the trip.
We are waiting for your next trip with us again.
Have a nice day!
This was our second 2-day tour with Taiji in 3 years, and everyone had so much fun! Not only is Taiji super detailed oriented in planning a wonderful itinerary for our group, and equally efficient in executing even the most complicated and busiest schedules, it is all accomplished without making the tour group feel rushed at all. At the end, we were able to enjoy a fantastic customized experience that catered to the varied preferences that ranged from a 15-year old teenage girl up to grandparents in their 70's and 80's!
Best of all, Taiji not only provides a great tour service, but does so by enhancing the experience through his fun personality. Not only is his English excellent, but it is very difficult to find someone who is as humorous as Taiji who can not only understand but participate in sarcastic humor! Thank you so much again for the truly memorable and fun times, Taiji!
Dear Derek
It was such a pleasure to see you again here in Japan.
Yes 3 years was very fast since the first time you booked my tour when I just started this business but din't feel that much time have past when I saw you first at the hotel.
I was very pleased to hear from Veltra that you were requesting me again and myself enjoyed very much the fun time with you as well with your humors too and I remember just like we have been laughing all the way and also to visit new places from your request.
As you know i can manage to bring you to any place including your favorite shopping site Costco.
Oh, and thank you for the gift, I opened that Champagne on my birthday.
Hope that all of your team is doing well and hopefully see you again in Japan to explore new places.
Taiji
Booked this tour a couple of months ago, when the weather forecast said it will be sunny. Unfortunately, the day of the tour itself, there was rain and snow, obviously Fuji-san would be a no-show. However, Taiji made the tour as comfortable for the group as possible, offering alternative activities for the day, since the situation is beyond anyone's control. Have to admit, Fuji-san was just the really optional part of the tour, and the priority was Gotemba Outlets. So we spent more the most part of the day there, taking our sweet time shopping and enjoying what the day has to offer. Taiji is very friendly, on time, drives safely, adaptable to our requests who would go above and beyond. Over all, I would have to say we were in very good hands, and I couldn't have asked for anyone better, would book a tour with them again in the near future.
Dear Jeremy
As said, we had a very difficult day with the weather but nevertheless thank you so much for leaving such kind comment. I work and do all the best especially on a cloudy day knowing that the priority of Fuji tour is to see and get good shots of the mountain.
Please let me know if you plan to come to Japan again. We are not just only doing Fuji tour but we can customize any location according to what you expect.
Looking forward to seeing you again.
Taiji
Difficult to hear what the guides were saying.
Very busy between the different sights. When we finally found cherry blossoms there was no time to take photos.
Not too interesting to see the gardens and the shrine that was under reconstruction.
When I first came to Japan, the first place I’ve always wanted to visit was Mt.Fuji and see the beautiful scenary of the mountain!~ It was breathtaking moment to see the mountain in person and get a clear view of it. It was an unforgettable day for me that I’ll cherish!~
Thank you for booking with us!
We're very glad to hear that you enjoy your trip.
Have a nice day!
This tour was exceptional in that it was possible to select and change the itinerary as the day progressed. The tour guide spoke good English, was knowledgeable about the places we visited, and was happy and adept at discovering additional places to visit to fit our interests. In addition, the driver also spoke good English, drove well and safely, and also was helpful in support of the guide. We also had a very nice lunch in a beautiful and peaceful restaurant. All in all, this was without doubt the best tour we had in Japan.
The tour comprised a married couple and a friend - all fairly elderly, but the guide made sure we were able to see all the important sight seeing aspects of the tour.
Higashi is my Chinese-speaking Japanese born private
tour guide and having worked in China for many years, he is a gem that could give us Japanese culture and yet be able to relate to us - we are a Singaporean family (I was with my 70 year old mother and 2 sisters). He paced the entire trip nicely taking into account our speed, to the extent of serving our food needs and even accompany us to shopping to wherever we want and with such patience for a man! Encourage all to book him!
东谦一是我们的日本长大又能说中文的私人导游。他在中国工作了很多年,所以美好的融合了日本传统又能够跟我们的文化接近。由于我带了70岁的妈妈和两个妹妹,他完美得随我们的步伐导游,恰到好处。他更帮我们照顾周到, 餐饮和购物都随我们一起走,帮我们翻译,难能可贵的一个导游。大家请指定他为你的导游!
Very encompassing tour of Tokyo. You see a both a Buddhist Temple and Shinto Shrine, visit several gardens, shop, take a boat ride on a scenic part of the river and have a great Japanese lunch. Of course the Cherry Blossoms were in bloom which made it extra special. Great guide!
This was the first time I took my parents on a bus tour and they were pleasantly surprised. The parking lot of the Metropolitan Government Building was a little confusing to find at first so make sure to get there early. Since the 5th station was closed due to the weather, we went to the 4th station instead but still had beautiful views from the top. The lunch at Fuji Q Highland was actually very tasty (chicken cacciatore, salad, bread, coffee/tea, dessert) in a beautiful little restaurant and an amazing view of the Mount Fuji from the tables. We had just enough time to do the sightseeing cruise, ropeway, and grab a little ice cream treat from the souvenir shop which must be a nice touch during the summer. We really loved the cruise and the view from the top of the cable car was spectacular for photos. Even if you were to add the cost of the bus, activities, food, and time to research I think it would cost more than than the tour itself. I would highly recommend this day trip to casual travelers that want a small taste of Japan's tallest and most majestic mountain.
Thank you for booking with us!
We are very happy that you enjoy the trip.
Hope to see you again.
Have a nice day!
The guide was fun and knowledgeable. The tour of the whiskey distillery and sake brewery was great. The sake brewery did not have an English translation but the guide translated for our group. We went to a great spot for lunch that was recommended by the guide. Amazing, I recommend the tour and especially if you need help with translation. Our driver was very friendly and accommodating interacted with the party. Highly recommend the tour.
Thank you very much for joining our tour. The restaurant we went used malted rice in their food, a result of the fermentation of Sake which is a portion of healthy food and gives tenderness to meat. It is called Kome Koji.
You can also find a naturally sweet rice drink (juice) called amazake known to have an anti-aging effect.
I hope the wine you bought at the supermarket was good also.
Thank you very much again.
Guade was very nice experienced person very good nature very help very friendly I enjoyed my trip
BigThanks toHim and your company
In future if I will come again definitely I will book through
Your company y Thanks
Vinod aia
We have enjoyed the tour very much. It was informative and fun. I would recommend it.
Very good service from Japan Gray Line; a customer service representative was at the meeting point (hotel) to welcome and to get us on the bus.
The tour is very good and really highlights what to see and to do in Tokyo, leading to exploring on own more areas in the following days, should time allows. The guides provide good explanation of the areas toured, and would go the extra mile to satisfy the customer beyond the basic service of the tour, to include attending to personal requests from the customer.
Overall good job, making a day we very much enjoyed.
I found the tour to be too cumbersome. We visited few places, but the guide didn’t give us overall city perspective.
Our tour was perfect. it was more fun because of Saturo San and the driver(sorry i forgot the name, but he even gave us a parting gift which he drew himself) treated us not as guests but as friends. they made sure that we are comfortable and they are very knowledgable about the tour and about Japan. Saturo San made sure that he answered all our questions before the tour ends. the only thing is the time in Gotemba outlet, I didn't have enough time for shopping. but it was still ok! will highly recommend this to my family and friends.
it's really convenient and more fun if you have a tour guide and a private van especially when you're travelling with kids.
:)
Norikosan, our guide made the day really memorable. She kept the day simple, on track and her local knowledge was invaluable.
The visit to the Tokyo skytree was easy - no waiting in line, Norikosan purchased the tickets and fast tracked our group.
Odaiba's giant robot - she knew that the best time to see this was in the evening and Norikosan made sure that we arrived just as the show was starting - made my day
Veltra have a great team on the ground in Japan.
Thank you so much for your warm words and awesome photos!!! I also really enjoyed the day with you all! Please say hi to everyone and let us know when you come back to Japan. I will ask the giant robot to dance more with light steps next time; ) Thank you very much again and take care! Noriko
Actually, there was a very recent news about a project to set up a Gudam witch will be able to move by 2020 in Yokohama, so I'm sure your wish will become true.(Taiji)
We enjoyed our full day tour. It gave us a feel for the city and met our expectations for a reasonably priced tour experience.
Lunch was quite good and there was plenty to eat. We got on the bus at 8am and the lunch stop was after 1pm, so I’d recommend taking snacks to keep you going.
The bus pulled-up in a couple of awkward places, making it difficult for some of passengers to get on and off at destinations.
Overall though, I’d recommend it.
We did the all day tour. Our guide in the morning was wonderful great English and did a good job of keeping group together and on time. The afternoon tour was very unorganized and rushed. Tour guide English was average talked muffled into microphone and did not keep the group together would walk a few steps stop and wait for everyone very disappointing! Also return service to hotel is long and exhausting!
We had a fabulous tour of Tokyo with Tom as our guide! He was so kind, informative, and interesting. He picked us up at the cruise port right on time and showed us as many highlights of Tokyo as we had time for, and we loved them all. We saw a really nice variety of Buddhist temple, Shinto shrine, Imperial palace as well as more modern shopping and government districts. We had a great driver too who dropped us off close to whereever we were going. Tom was flexible about our needs. We requested one of the department store food halls for lunch, and he took us to a great one and found a nice rooftop area for us to eat at. It was so fun to have Tom guide us through the hall and explain the food to us. After the trip, Tom sent us all pictures and a journal of the day—so thoughtful! We loved Tokyo and Tom and can’t wait to return and schedule more tours with him!
Tom, our tour guide was simply fabulous. He arrived at our hotel on time and had a driver with him. He explained our plan for the day and asked if we wanted to alter anything. It was raining that day so he suggested an alternate tour so we can get the most out of the experience. Instead of going to the Pagoda to view Mt Fuji ( which wouldn’t happen because of the fog and rain), we decided to visit the natural ice cave and wind cave instead. It was such an adventure and me and my girlfriends had so much fun. We then went to an authentic tic Japanese restaurant for lunch by the lake, did the ropeway, went to a Sakw brewery and finished off with a bath at the hot springs. If tpu’re thinking of a day trip to MT Fuji, hiring Tom is the only way to go! And he spoke perfect English :)
Thank you so much for a wonderful day Tom!!
Overall tour was excellent. Long drive, but that was to be expected. Nori was friendly and informative.
Climate control in van needed to be more efficient.
Lunch stop location was excellent. Participants pay for own lunch, not included with tour price.
Tour stops were not the typical tourist stops, but more local attractions which were wonderful and not at all crowded.
Thank you for your warm words! Very happy to hear from you... It was a pleasure for us as well to spend with you all!!! Cloud sea was so beautiful, wasn't it? So sorry for the climate control in van and thank you for letting us know... Please say hi to everyone and thank you very much again!!! Noriko
Overall the tour was a great experience for me and my family.
Our guide Taiji was very knowledgable about the places we visited and was very flexible and accomodating to our plans. He was also very engaging towards the group.
We would definitely engage him again when we tour Japan again and strongly recommend him to travellers.
Very good tour, complete value for money. Guides are very pleasent and helpful
We were picked up on time by our guide Tom Harada. He was very throughout and thoughtful in planning what we should visit and made all the different sites arrangement efficiently . He is knowledgeable about the itinerary on hand . His approach is filled with dedication and heart . I would recommend to anyone looking for an English speaking guide to reserve Tom Harada. You will not be disappointed.
I hope all is well with you and your wonderful family. I want to thank you for your very kind and generous review on Veltra site. It means a lot to me ! My work on 20 August around Mt. Fuji has become a great memory thanks to your kindness and quality personality of all your family.. Thank you for giving me a fond memory. Once again, I will be wishing nothing but the very best for you and yours.
Guide was very helpful. Food was great. We had to cut short our tour due to a commitment and she helped us manage the public transpo in tokyo which can be nerve wracking
very nice tour, wonderful tour guide, good driver, on-time.
Very happy to hear from you! We also really enjoyed eating, shopping and taking pictures a lot with you all!!! Please let us know when you come to Japan again! Many thanks... Noriko
We (2 adults) visited Tokyo during the Sakura season and were fortunate to have Tom Harada as our personal guide for a whole day. The driver was a colleague of his who normally does Chinese guided tours so we had two very nice professionals on board.
On our way to Mount Fuji Tom asked us thoroughly about our interests and what we would prefer to see. So he made an individual plan for us and it was great.
The weather was perfect and we had a beautiful view of Mt. Fuji.
Tom knows literally EVERYTHING and he is also very entertaining.
He is not only the perfect guide who can read his clients very well and adapt to that but he is also a great photographer. This has probably something to do with his former job. He took beautiful pictures of us always telling us where to stand so the light and the view would be better.
He took us to a great restaurant for lunch.
We could tell that he is very passionate about what he does and that genuineness is great to see and that is exactly what makes this tour so special.
We strongly recommend this tour for everybody visiting Mt. Fuji.
It was one of the best experiences we had in Japan.
And make sure you ask for Tom.
Our custom family private day trip with Mr. Tom Harada and his associates was exactly what we wanted. His English was perfect, he was extremely patient, courteous, friendly, and knowledgeable about both the history of the areas we visited as well as their current attractions and features. He was waiting for us in our hotel when we arrived in the lobby, and was always managing our time throughout the day so we were able to see everything we wanted. He customized the tour to our preferences and specifications, and also recommended other areas that were convenient and very enjoyable. The transportation was very clean and comfortable, and the driver was very safe. He even assisted us with our bags and booking tickets on the shinkansen at the conclusion of the tour, ensuring we were safely on our way to our next destination. He also offered us his phone number if we had any problems the rest of our trip in Japan he could help with.
This tour is highly recommended, and I would encourage you to trust Mr. Harada with your tour, as he knows all the secrets, hidden gems, and in's-and-out's to ensure your valuable time is spent wisely.