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Tokyo
Excellent tour by an excellent guide (Tom Harada). Very knowledgeable, patient , flexible and was great with the kids. Tom also ensured we got to see the important sights and experience the key highlights and more importantly was always ensuring our welfare was the highest priority. Highly recommended
Excellent tour by an excellent guide (Taiji Endo). Very knowledgeable, flexible and was great with the kids. Taiji also ensured we got to see the important sights and experience the key highlights. Highly recommended
Both guides were amazing! I would recommend this tour to anyone, the price is not bad at all and it’s worth it! Specially when traveling with small children and dealing with jumping from train to train to see each sight. This tour was beyond helpful! Convenient and if you don’t plan to take the lunch option, he location where you get drop off has other lunch options available as well.
Great way to see the city, good guide and was pleased to meet four young girls
dressed in kimonos and ninja man for photos. Highly recommend the trip.
Pick up was on time from the hotel
tour very well organised
tour guides very professional friendly and informative
lunch was very good
cruise was very good also
drop off back to the hotel was well done
I will have no hesitation in recommending this tour to my friends
The tour was well worth the money. Yoshi was a very knowledgeable and interesting guide. All the places seen were very good (pity blossom had come early so did not see a grand display). Although the azaleas were very colourful.
The tower was very good and the views from the top excellent. Imperial Palace gardens and other gardens were colourful.
A wonderful excursion I would recommend.
The tour was well organized.
The tour guide was well informed and communicated all the details in a orderly basis.
We were given ample time to enjoy the sights.
Well done
This is the second evaluation sent to me by your company. As written on the first evaluation, the tour went off explicitly well. When our tour guide Ken Takahashi introduced himself to the group @ Yokohama Port, he has this pleasing smile with an excellent diction in English. We have had a quality tour and he explained to us important and interesting highlights of the different era on the Japanese history.
On behalf of the group, we would like to extend our appreciation to Ken Takahashi, tour guide and driver Mr.Higashi san for making our day in Tokyo a memorable one.
Dear Evelyn,
It was very nice to have you and your friends in Japan the other day. We are glad to know you enjoyed both contemporary and traditional Japan during the tour. We do hope you visit Japan again not too distant future and allow us to have another opportunity to take you to other fantastic places in this beautiful country. Once again, we appreciate your choosing our company and encouraging evaluation to us.
Great tour , very patient tour leader, courteous driver. Surely give us memorable moment at Japan. Outstanding tour
Mr. Tom, our personal guide took us to the Kawakuchiko lake to see Mt. Fuji and we were very lucky that it was a bright and sunny day that we can see the Mt. Fuji clearly. Our guide let us move onto the next sightseeing spots at our own pace so it is very enjoyable for the whole family!
We were disappointed with the tour. A long trip to a Park. A boat ride under a lot of bridges which was interrupted by the Guide wanting to know if we wanted the Bus back or would go our own way. Were told it might be 8pm before we got back. We hadn't been able to book into our Hotel before the tour and would need to find food etc so, 8pm was too late for us. We left the tour after the Boat trip and found your own way back by Train.
We found the tour guide very hard to understand and she talked non-stop about many uninteresting things or maybe we just couldn't understand her properly.
We would have like to see some points of interest like a Shrine or two, Tokyo Tower etc.
Sorry can't recommend this one.
Yoshi was an excellent guide. He showed us around well and was a good source of information. We would like to thank him very much.
Dear Izham
I'm very glad to see your comments and five stars.
I'll be with you in anywhere Japan if you have a chance to come to Japan again.
I hope your business will be prosperous forever.
I'm dreaming if I could perform as a Jazz singer in your music program in Malaysia.
Good luck!
Yoshi
Endo-San was waiting for us at the appointed time in our hotel, he is truly fluent and an excellent guide and we had a knowledgeable and fun day. The other thing that was memorable was our udon lunch in a small restaurant (inn?) which was both delicious and good value. We ended the wonderful day with 45 minutes in an onsen - my first in an open-air onsen, looking at Mt Fuji. Of course thanks to God who gave us perfect weather and thus a marvellous view of the mountain. I would recommend Endo-San to anyone traveller.
This tour made me enjoy seeing Mt Fuji at our own pace. We were picked up by a good driver and a knowledgeable tour guide. Upon riding the van wee discussed first the final.itinerary. the guide Akiko detailed out the places we were visiting and their significance. So we proceeded as planned to the heritage center shrine lunch near the pond and the lake. My family enjoyed it very much especially at our own pace. I highly recommend this tour to small groups.
we were very lucky to join the Grand Tour of Tokyo organised by VELTRA with English guide.
This tour includes the paranomic view of Tokyo from Tokyo Tower. Next we went to Meiji Shrine and later the Imperial Palace East Garden and we were very lucky to see the Cherry blossom almost at full bloom.
The bus also brought us a drive though Ginza Shopping district, The Diet Building and Akasaka Guest House.
Typical delicious Japanese lunch was provided by this tour.
The Sumida River Cruise is one of the highlights of this tour which brought us to Asakusa Temple. We were able to experience a wonderful cruise with Sakura in full bloom on both sides of the river.
The shops lining towards Asakusa Kannon Temple is a must for Tokyo tourists. We bought a lot Japanese souvenirs and gifts from the many little interesting shops.
We had the opportunity to see Ueno and Akihabara in the evening when the bus drove though the area on the way to drop off point.
Overall is a fantastic experience for both of us,
. Thank you very much VELTRA tour.
Our group of 4 had a great time with our guide Masa.
We wanted to view Mt Fuji but the weather only allowed us to see mostly the base.
Masa customized the itinerary so we could make the most of the tour, we saw Mt Fuji base, Oshino Hakkai ponds, Kirin Whiskey Distillery and the Cherry Blossom Festival in Matsuda.
We highly recommend this private tour :)
Taiji Endo san was our tour guide who provided us (a group of 8 people) excellent service. He accommodated our requests due to plan changes and suggested some fabulous ideas to our visits in Hakone. We all enjoyed every moments and had lot of laughter and good stories from Taiji.
We highly recommend Taiji and Veltra for your next visits to Japan.
Edith
We unfortunately were not able to see Mt Fuji on our tour. We instead had a wonderful tour and tasting at the Hakushu Distillary. I highly recommend!
Finished the day at the hot springs...bliss!
Though I was expecting that the sky will get more clear in the afternoon, there are unfortunately days with bad visibility. Despite what we missed, I'm glad to hear that you enjoyed the tasting at the Hakushu wiskey disillery and hot spring.
Hopefully looking forward to seeing you in the future.
Cheers!
Guides were excellent... if you are on short trip this is excellent tour to get acquainted with the main attractions in Tokyo.
We booked this tour for our first day in Japan.
It was a great introduction to Japanese culture and history.
The pickup and timing was all very efficient. The two tour guides where friendly, knowledgeable and entertaining.
The tour was really enjoyable and educative. The sceneries were amazing. The tour guide was very kind and accommodating to assist us and extend extra services to his customers.
It was only frustrating that we did not reach the 5th station since the access was closed due to the climate condition. However, the overall experience was great
I booked a 12 hour private tour for a group of 8 with transportation - October,2017.
Our quide (Taiji) met us at the Yokohama port (we arrived via cruise ship) at the designated time. We visited Rikugien Japanese Gardens, Imperial Palace-East Garden, National Museum of Tokyo, Senso-ji temple & Nakamise St.
We had an amazing lunch and traditional Japanese dinner. The only thing would have been to have some time for shopping. We also went to Shibuya Crossing before returning to Yokohoma. The weather was rainy so that contributed to a long day!
Guide needs a microphone in van so all can hear him.
Our group was VERY pleased with the service and sites!
Do Not hesitate to use Veltra!
Dear Julie
Thank you very much for choosing my service and booked for a whole day tour.
It's been a while and I hope you had some more good times on your cruiser ship discovering different countries and cities around the world.
I'm very happy to have received such nice feedback with 2 very nice pictures.
It was also a good experience for me to have organised a long day tour and have contributed to make you know little better than before.
Please feel free for any assistance in Japan if you or your friend will ever have the chance to come.
I myself enjoyed the dinner in that authentic restaurant.
Thank you for everything.
Taiji Endo
My husband and I took this tour as part of our first full day in Tokyo. We didn't really know what to expect. We are normally brave travelers who use public transit to see metropolitan cities. However, the more I researched more about Tokyo's attractions the more I began to feel overwhelmed. Enter Veltra and the Grand Tour Highlights with English Guide and Lunch Included!!! It was everything we could've hoped for. A great mix of traditional Japanese shrines and temples with a touch of modern tour attractions. The tour guides were so informative and friendly. Our bus driver was skilled and friendly, too. We actually missed our meeting time by 7min (because we exited the wrong exit in the Tokyo train station - we should've given ourselves more time to navigate that train station...read it'll take you 15 minutes - no joke- to go from one end to the other). Even though we missed our scheduled pick-up time, because we had pre-paid they left someone behind to wait for us and take us by cab (we paid $11 for the cab ride) to where the bus was making it's final pick up of people. The lunch that was included was delicious! We felt like we had enough time at each stop to explore on our own and make it back to the bus. Our guides were always very clear about what time and where exactly to find the bus. They counted us each time to make sure we didn't get lost - we felt very safe and well taken care of.
I was so impressed with the booking process on Veltra that I did not hesitate to book a similar tour to this in Kyoto. The instant confirmation and voucher system on the app makes it easy to use on the go!
Our tour guide, Masayuki (Masa is his nickname), was very kind and patient to us. He speaks good english so there was no language barrier. He always tries to grant our requests such as bathroom breaks etc. Since it is a private tour, the tour itself is very flexible.
I am a returning customer of dicovery tours/veltra. The 1st time was last january 1,2017 and this time december 1,2017.
This is our first trip to Mt. Fuji and we love the trip arranged by Taiji-san. We have no problem to communicate with him because he speak very well in English. And he tried to understand our need before start up the trip. He is kind of caring and understanding person.. Thanks for making this wonderful day to all of us!
Dear Florence, thank you very much for your kind comment. The sky was extremely clear on that day and we could have such good view from all the places we went . Everybody seemed tired at the end as we walked quite a lot. Thank you for sending me the pictures, I will use that for my new profile.
We really had a great time to our visit to Mt. Fuji with Taiji and this is our second time to get our tour arrangement with him. He suggest all the best place to visit aside from the given places to visit. We will definitely contact him again with for our future guests.
Thank you Jon for your comment with the pictures. I was very happy to see you again I will keep on getting more and more data base of the sites and best places to choose for each season and hopefully having more chance in the future.
We are 9 persons with grandparents & children; Mr Phang is speaking mandarin, as we requested 6 hours private tour to visit some places:
1. Shimokitazawa Area
2. Ameyoko Market
3. Harujuku- Kiddy land
4. Rikuen Garden
Mr Phang is very good tour leader, he guides us how to walk around Ameyoko Market.
My families feel very comfortable to have a tour arranged, with very reasonable price compared with other website. Recommended to all travelers!
The tour guides from the morning to afternoon tour were great. Though the weather wasnt good yet the tour conducted so well. Grayline company is highly recommended.
We enjoyed it very much --had a great time --the tour guide was --plan to come back soon
