Reviewed by: Deepthi Seshadri
The guide was amazing.. Completely enjoyed the trip.. Very well organised..
| Rating: | |
|---|---|
| Packages: | Bus Tour Without Lunch |
| Attended as: | Solo Travelers |
| Posted on: | 2019/02/04 |
| Activity Date: | 2019/02/02 |
Reviewed by: saad ahmad
Nicely arrange with a lively and helpful Eko -san as a tourist guide. Enjoyed the bus ride. Bullet train experience was terrific.
| Rating: | |
|---|---|
| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return without Lunch |
| Attended as: | Families with Young Children |
| Posted on: | 2019/01/31 |
| Activity Date: | 2019/01/27 |
Reviewed by: MEMORABLE TOURISM
VERY NICE AND CUSTOMER IS VERY HAPPY
SUPERB EXCELLENT, GOOD SERVICE BY ENTIRE TEAM.
| Rating: | |
|---|---|
| Packages: | Mt. Fuji Tour with Lunch (2019 Plan) |
| Attended as: | Families |
| Posted on: | 2019/01/28 |
| Activity Date: | 2019/01/26 |
Reviewed by: Tracie
While on holiday in Japan we participated in the Mt Fuji and Hakone sightseeing tour with Gotemba outlet shopping guided tour guided by Vicky, who was wonderful and very helpful to us Aussie’s with her excellent English.
It took a little while to find the meet up spot because the Subaru building was under construction, it did not take long however for us to find our guide with her sign as indicated in the meet up instructions.
The first stop was a lengthy but nice drive in an air conditioned vehicle which gave us a great opportunity to see some country side along the way. Vicky spoke to us a little on the way to share information about our upcoming adventure.
Our first stop was in Hakone where we cruised Lake Ashi on a pirate ship, although it was very cold the lake was beautiful with 360 degrees of magical views. We took a bunch of photos which Vicky was more than happy to assist with.
Once we crossed the lake we started on the cable car after a quick pit stop at the souvenir store. The weather was very overcast, the fog and steam didn’t allows much of a view of anything not right in front of us (The clouds and steam broke as quickly as it arrived the whole time we were there, somehow this added to the adventure. I really enjoyed watching the speed with which our view left and returned). We were blessed with moments of breaks in the clouds showing us the top of Mount Fuji from Owakudani.
After that we took a trip to a shopping outlet, the outlet was much bigger than I anticipated, again Vicky shared with us information about the layout of the outlet which enabled us to make the most of our time there. We then began our trip home with beautiful photos and great memories.
| Rating: | |
|---|---|
| Packages: | Review Rebate Special / Standard Plan |
| Attended as: | Families |
| Posted on: | 2019/01/27 |
| Activity Date: | 2019/01/12 |
Reviewed by: Brad
On the 12th of January my family & I took part in the Mt Fuji & Hakone sightseeing tour with Gotemba outlet shopping guided tour. The meet up point for our journey was clearly stated however the land mark building used as a directory was under renovation which made it a little tricky to locate. Many tours were leaving from this location, we soon found our guide with sign as promised.
The trip to Hakone was quiet & comfortable with air conditioning, our tour guide Vicki spoke good English & provided us with great information on the upcoming activities and local history. On arrival, we were given ample time to locate a lavatory & buy umbrellas for mild downpour we encountered, as well as find some morning tea before departing on our pirate ship cruise.
We boarded the pirate ship to cruise Lake Ashi. The boat ride itself was cold but the views more than made up for it. Vicki happily took photos of our family which was greatly appreciated.
We then arrived for our cable car journey, we were given time to browse the souvenir shops prior to boarding the cable car which was fun & surprisingly calm for our family members with a fear of height, it did not make them nervous at all, and the view was spectacular! The cable car took us to Owakudani to sample some black eggs and view the gas releases in the dormant volcano. This is the place we had hoped to for a great view of Mt Fuji, as our hopes were fading due to cloud cover, the clouds broke just in time for us to see Mt Fuji, again our guide Vicki was present and ready to take photos for us.
Off to a shopping outlet in Gotemba, here we were able to eat some spectacular treats in the food court and make a few small purchases of souvenirs. There were many offerings of well known western outlets for those who love their brand names.
Overall the tour was enjoyable and well directed, i would highly recommend this tour for those wanting a view with a difference of Mt Fuji.
| Rating: | |
|---|---|
| Packages: | Review Rebate Special / Standard Plan |
| Attended as: | Families |
| Posted on: | 2019/01/27 |
| Activity Date: | 2019/01/12 |
Reviewed by: Richard
A very good day visiting many locations with a knowledgeable and helpful guide. I highly recommend this tour.
| Rating: | |
|---|---|
| Packages: | Bus Tour with Bullet Train Return (With Lunch) |
| Attended as: | Couples |
| Posted on: | 2019/01/26 |
| Activity Date: | 2019/01/24 |
Reviewed by: JE Lee
Here are the bullet points of this trip:
1. Met by Shinjuku station, the meeting place instructions were a bit confusing but it actually ended up being right outside of the train station exit on the same block as where you exit
2. Our group was small, 6 including the guide, I preferred it to the big tour bus with a lot of people. The van was medium sized with plenty of seats and space and there was a guide and driver.
3. If you are someone who needs a lot of history and guidance this trip is not for you. But I enjoyed the fact that they dropped you off and told you what time to come back. We went to Hakone then shopping and had a boat ride in the middle where you can see Mt. Fuji.
4. Could have used a little more instruction and guidance but I also liked being left alone as well. This is a good way to catch a ride and get around and the guide will buy your tickets so it was pretty worry free.
5. Overall, recommend, I would boo again. But I think it's helpful to know that this is not "hold-your-hand" kind of tour, at least not our experience. Could have used a little more communication and instructions and maybe some water in the van...but overall, it was a very pleasant experience and I would book with them again.
| Rating: | |
|---|---|
| Packages: | Review Rebate Special / Standard Plan |
| Attended as: | Couples |
| Posted on: | 2019/01/19 |
| Activity Date: | 2019/01/17 |
Reviewed by: Catherine
The food was great!
However, we only got to the first station, so the view of Mt. Fuji was not so good.
The tour guide, Miko, was very good, could speak good English, and was very entertaining and informative.
| Rating: | |
|---|---|
| Packages: | Bus Tour with Bullet Train Return (With Lunch) |
| Attended as: | Families |
| Posted on: | 2019/01/16 |
| Activity Date: | 2019/01/14 |
Reviewed by: Felicity
Absolutely brilliant tour, very welll organised, got a great taste of japanese culture aswel as a spectacular view of mt Fuji.
Our tour guide, Yoshi, was so freindly, knowledgable and enthuthiastic aswel as knowing all the best photo spots, he even showed us how to do some origami on the bus.
We got to see Mt Fuji at lots of different angles too and were super lucky with the weather!
The food was delicious too!
Thank you for sharing your experience and great review!
We are happy to hear that you have enjoyed the tour with the tour guide.
We hope your whole experience in Japan to be a unforgettable one!
| Rating: | |
|---|---|
| Packages: | Mt. Fuji Tour with Lunch (2019 Plan) |
| Attended as: | Solo Travelers |
| Posted on: | 2019/01/15 |
| Activity Date: | 2019/01/13 |
Reviewed by: Mitchelle
It was one of the best tours we had. The view was magnificent & our tour guide Blair was awesome.We had so much fun. Mt. Fuji is so spectacular, its cone is almost perfect & the weather also was wonderful. We saw mt. Fuji very clearly.
Thank you for such a wonderful review with 5 stars!
We are very glad to hear that you enjoyed our tour with him.
I hope all the journey in Japan was awesome for you.
See you someday again.
Best regards,
Japan Panoramic Tours
| Rating: | |
|---|---|
| Packages: | Mt. Fuji Tour with Lunch (2019 Plan) |
| Attended as: | Families |
| Posted on: | 2019/01/14 |
| Activity Date: | 2019/01/11 |
Reviewed by: Dori Ann
Everything mentioned was included, and our tour guide was great. Also did a little karaoke session on the tour bus on the way there it was really nice and a great way to involve everyone. It was a beautiful day, just remember to dress warm at this time of the year (January).
| Rating: | |
|---|---|
| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
| Attended as: | Couples |
| Posted on: | 2019/01/13 |
| Activity Date: | 2019/01/04 |
Reviewed by: Arturo
Fantastic trip, great guide and driver. Highly recommended
| Rating: | |
|---|---|
| Packages: | Bus Tour with Bullet Train Return (With Lunch) |
| Attended as: | Families |
| Posted on: | 2019/01/13 |
| Activity Date: | 2019/01/10 |
Reviewed by: Huda
Excellent tour. It's completely Muslim friendly. I highly recommended it.
| Rating: | |
|---|---|
| Packages: | Bus Tour with Bullet Train Return (With Muslim-Friendly Lunch) |
| Attended as: | Families |
| Posted on: | 2019/01/10 |
| Activity Date: | 2019/01/08 |
Reviewed by: P Lim
The tour to the 4 locations was really nice:
Mt Fuji 5th station
Oshino Hakkaimt
Fuji sengen shrine
Shiraito Falls
All 4 places were so breathtaking.
However, the time spent at each location is way too short and our. The guide and driver rushed us throughout the stops and it was just not enough time for us to fully walk around.
And the tour was cut short due to the driver and guide wanted to leave by 3pm to avoid the jam. I think this caused them to rush us throughout.
I probably will not want to use Veltra in future.
Thank you for choosing VELTRA for your travel needs.
We regret to hear that you were not satisfied with the tour. Upon confirming with the tour provider, it seems that the staff has made you feel that the tour was rushed. We have communicated your dissatisfaction with them and they agreed to take this into consideration in future operations.
We thank you for your feedback and we intend to use this case to further improve our services. We hope you consider using our services again in your future trips.
Sincerely,
VELTRA.com
| Rating: | |
|---|---|
| Packages: | Bus Tour Without Lunch |
| Attended as: | Families with Young Children |
| Posted on: | 2019/01/10 |
| Activity Date: | 2019/01/03 |
Reviewed by: Estee
Speaker named Amy was really friendly and helpful.. She put effort in making me feel comfortable..
| Rating: | |
|---|---|
| Packages: | Bus Tour Without Lunch |
| Attended as: | Solo Travelers |
| Posted on: | 2019/01/06 |
| Activity Date: | 2019/01/04 |
Reviewed by: Auda Al-Dulaijan
The tour was really amazing. Mt. Fuji is majestic, and Ninja village was great. I had a great time in the ninja show. Our guide Mr. Yoshi was made our trip more fun, really nice and respectful.
I wish you would extend the time in each event.
Thank you
| Rating: | |
|---|---|
| Packages: | Mt. Fuji Tour with Lunch (2019 Plan) |
| Attended as: | Solo Travelers |
| Posted on: | 2019/01/05 |
| Activity Date: | 2019/01/03 |
Reviewed by: Bryan
I loved the tour. I really liked the experience! It was so great! Will come back for more!
| Rating: | |
|---|---|
| Packages: | Shinjuku Washington Hotel Check-in |
| Attended as: | Families with Young Children |
| Posted on: | 2019/01/02 |
| Activity Date: | 2018/12/31 |
Reviewed by: Emma
Our tour guide, Tam, was great! Very informative, he did a really good job!
Mt Fuji was great, Hakone was even better!
Highly recommended day tour.
| Rating: | |
|---|---|
| Packages: | Bus Tour with Bullet Train Return (With Lunch) |
| Attended as: | Couples |
| Posted on: | 2019/01/01 |
| Activity Date: | 2018/12/30 |
Reviewed by: Mario
They are well organized, japoneze style, experienced guide, the food is really good. Fujisan is a symbol of Japan and all the respect for it........but if you’re coming from Central or Eastern Europe will be disappointed, whatever give a chance to this trip is absolutely worthy.... I recommend the coach rather than Shinkansen.... drivers they are impeccable!
| Rating: | |
|---|---|
| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
| Attended as: | Families |
| Posted on: | 2018/12/31 |
| Activity Date: | 2018/12/29 |
Reviewed by: Russell, England
Well organised, punctual start, friendly, cheerful guide who had so much to tell us. A good driver - I felt safe all the time. Super lunch, and luckily we had fantastic weather, so we did everything the tour described.
| Rating: | |
|---|---|
| Packages: | Tour with Lunch |
| Attended as: | Solo Travelers |
| Posted on: | 2018/12/30 |
| Activity Date: | 2018/12/28 |
Reviewed by: Ducmeister
Our family had a wonderful time on this tour. Our kids were 13 and 9 and they both had a lot of fun. Note that this tour has a lot of travel time (~50% of the tour's total time); fortunately, we knew that prior to booking based on our own research of the various sites being targeted. Mi Ka Mi-san was our guide; she was very nice and funny.
One suggested improvement: pickup could use a bit more clarity. We stayed at the Keio Plaza Hotel so technically, pick up should be rather straightforward. However, there were at least 5 different Mt. Fuji/Hakone tours - all departing within 15 minutes of each other. JTB Sunrise Tours is the only tour company with a resident office at our hotel so their lines were clearly marked. Our tour was with Japan Gray Line and we had to hustle a bit to find the right area to wait.
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2018/12/29 |
Reviewed by: Mick Wong
Pick up is in the lobby of the Cerulean Tokyu Tower Hotel. After a few other hotel pick ups, we were on our way to Mt Fuji. Overall the tour was organized and offered good sightseeing, as long as the weather cooperates. Yes, the guides do speak English, but you must listen very closely in order to understand them. Yes, we were able to see Mt Fuji from the bus as well as from the lookouts we stopped at. Lunch (paid for) was a nice surprise, typical Japanese bento with a great variety of dishes. The highlight was the tram ride and vista of Mt Fuji. We had a great time.
| Rating: | |
|---|---|
| Packages: | Bus Tour with Lunch |
| Attended as: | Families |
| Posted on: | 2018/12/28 |
| Activity Date: | 2018/12/26 |
Reviewed by: Jeaby
Good experience to see Japan with a day trip. Our guide was so awesome. We loved the trip and would recommend this trip to anyone.
| Rating: | |
|---|---|
| Packages: | Bus Tour with Ekiben Box Lunch |
| Attended as: | Friends |
| Posted on: | 2018/12/26 |
| Activity Date: | 2018/12/24 |
Reviewed by: Eric
Tour guide was fantastic. Tour was well planned. Food was delicious. Tour was informative. Kids were very happy with the tour to owaudani. Train ride was very fast and comfortable.
| Rating: | |
|---|---|
| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
| Attended as: | Families with Young Children |
| Posted on: | 2018/12/26 |
| Activity Date: | 2018/12/23 |
Reviewed by: Sharon
It's easy to find the meeting point. Mt Fuji is simply awesome !!
| Rating: | |
|---|---|
| Packages: | Mt. Fuji Tour with Lunch |
| Attended as: | Families with Young Children |
| Posted on: | 2018/12/20 |
| Activity Date: | 2018/12/05 |
Reviewed by: Kelvin
The Trip was good and the tour guide Yoko is very good too. She Is well verse in English and kept us entertained throughout the trip except on the way back from last sight visit at the shrine.
The only unpleasant is the traffic jam while on the way back heading to Shinjuku-Ku.
| Rating: | |
|---|---|
| Packages: | Bus Tour with Ekiben Box Lunch |
| Attended as: | Families with Young Children |
| Posted on: | 2018/12/16 |
| Activity Date: | 2018/12/14 |
Reviewed by: Shan
The tour guide was awesome, very nice, pleasing personality. Always smiling and very informative. I learnt some japanese from here in this short tour. Awesome.
Keep up the good work.
| Rating: | |
|---|---|
| Packages: | Bus Tour with Bullet Train Return (With Lunch) |
| Attended as: | Friends |
| Posted on: | 2018/12/10 |
| Activity Date: | 2018/12/08 |
Reviewed by: Pratik
It was an outstanding experience to just not travel to Mount Fuji but getting essential and interesting information from the guide, Yoshi. Yoshi ensured and kept us entertained throughout the visits and I will definitely recommend fellow tourist to option for Yoshi.
It was timely pickup, sight seeing and exceeded expectations.
| Rating: | |
|---|---|
| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return without Lunch |
| Attended as: | Solo Travelers |
| Posted on: | 2018/12/10 |
| Activity Date: | 2018/12/08 |
Reviewed by: Arianne
We got the Mt. Fuji tour with an English-speaking guide last December 2, 2018. Our guide is Amy-san from JTB Sunrise Tours. She’s a very friendly, mild-mannered, affable and sweet guide. Even apologizing to the rest of the group when the three of us were late to the call time. She’s really knowledgeable and is patient to the requests and queries of everyone. We were blessed with clear skies so we saw My. Fuji in all its glory. I do love the Shiraito Falls; such a beautiful place. The lunch was okay. And when we were stuck in Tokyo traffic after the tour, she made each of us an origami of Mt. Fuji and a paper crane. She’s just all kinds of adorable!
| Rating: | |
|---|---|
| Packages: | Bus Tour with Ekiben Box Lunch |
| Attended as: | Friends |
| Posted on: | 2018/12/09 |
| Activity Date: | 2018/12/02 |
Reviewed by: JennaR
I would not recommend this tour. The amount of time spent on Mount Fuji was under 20 minutes. You can do absolutely nothing on the mountain in this time. You would have to pick either to quickly shop (without enough time to look around and decide what you want) or take photos. It is impossible to do both! I wanted to mail a postcard from the post office on Fuji but I barely had enough time to buy the postcard and didn't have the opportunity to mail it (which is all of the fun!). Isn't being on Mount Fuji the highlight of the tour? Why don't you let people spend time there then? The rest of the tour seemed like "filler" activities. Also, it got really cloudy in the afternoon so we saw nothing the rest of the tour. Honestly, my family and I say "skip it." This tour sucks.
| Rating: | |
|---|---|
| Packages: | Bus Tour without Lunch |
| Attended as: | Families |
| Posted on: | 2018/12/04 |
| Activity Date: | 2018/11/27 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you for such a wonderful review with 5 stars!
I hope all the journey in Japan was awesome for you.
See you someday again.
Best regards,
Japan Panoramic Tours