(All Reviews) Page 3) Mt. Fuji & Hakone Tours (Mt. Fuji Tours from Tokyo), Tokyo tours & activities, fun things to do in Tokyo | VELTRA

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Find out more here

All Reviews for Mt. Fuji & Hakone Tours in Tokyo

Overall Rating

4.30 4.30 / 5

Reviews

502 reviews

Mt. Fuji Tour from Tokyo with Lake Ashi Cruise and Hakone Ropeway Ride

Great tour guide and bus drivers but very poorly organized your

Reviewed by: Patrizia , 2019/06/03

I want emphasize that our tour guide and bus drivers were great! They were sweet and kind and really made sure the tour was kept organized. However, the actual tour was incredibly expensive for no reason! The only picture I was able to get of Mt. Fuji was on the bus! Now I understand that Fuji is very easily covered by clouds and the mountain can be seen once the clouds move. What I did not appreciate was that we were not able to go to the 5th station because of over crowding? How is that our problem? So we went to the 4th station and there was nothing there but a parking lot and a gift shop. Then we took the sky gondola ride just to see a dried up forest. The hot springs gave me a headache re the smell and the boat ride offered no views of Fuji. I believe this tour is falsely advertised and overpriced. I just wanted to get back to Tokyo.

Rating:
Attended as: Couples
Activity Date: 2019/04/22
Was this comment helpful? [Yes]

Mt. Fuji Tour from Tokyo with Lake Ashi Cruise and Hakone Ropeway Ride

Rather rushed itinerary and poor tour guide

Reviewed by: UKWMtraveller, 2019/06/01

I chose this tour for the convenience of being picked up from my hotel in Tokyo. The seating in the coach was a little tight but no different from other coaches I've been on in Japan. Unfortunately, our guide repeated herself incessantly throughout the journey and this was exceedingly irritating. I'm sorry to say that I resorted to listening to music through my earphones in preference to hearing what our guide was saying. I booked the lunch option and was pleasantly surprised at the food quality. The place where we stopped catered specifically for large groups and was well set up for these.
My main issue was with the very short amount of time allocated at each stop. The day was cloudy, but with occasional clear spots, providing sporadic opportunities to photograph Mt Fuji. However, with only 15 to 30 minutes at each of the viewing stations, it was frustrating to have to return to the coach so quickly without having enough time to wait for a break in the clouds to take a decent photo of Mt Fuji. That said the views on and around lake Ashi were fabulous and the cable car journey to the top of Mt Komagatake was worthwhile, with some very nice scenery at the summit.
On the way back to Tokyo we chose not to return on the coach (even though we had booked it) and took the bullet train instead. This turned out to be an excellent choice because we were back in Tokyo Central Station within 35 minutes of boarding the train, rather than the three hours or so on the coach.
In fairness to the tour operator, I would say that the short time available at the viewing stations was not their fault, because I suspect that time restrictions applied to the large coaches at each stopping point. In hindsight, I think that I should have booked a more bespoke tour catering for fewer people. Being in a smaller vehicle/group might have provided the flexibility to make brief stops during our journey to take opportunistic photos of Mt Fuji when there were breaks in the clouds.

  • Mt Fuji, sadly obscured by cloud cover

  • Cable car view of Mt Ashi

  • Cable car view of Mt Ashi

Rating:
Attended as: Friends
Activity Date: 2019/05/30
Was this comment helpful? [Yes]

Mt. Fuji Tour from Tokyo with Lake Ashi Cruise and Hakone Ropeway Ride

Everything was good

Reviewed by: Daniel W, 2019/05/29

Thanks for the tour. Everything was good: the tour guide has helpful, the places we visited were memorable and the lunch was great!

Rating:
Attended as: Couples
Activity Date: 2019/05/17
Was this comment helpful? [Yes]

Mt. Fuji Tour from Tokyo with Lake Ashi Cruise and Hakone Ropeway Ride

Rooms for improvement

Reviewed by: Eve Wong, 2019/05/27

Difficult to locate the tour provider at pickup pt, no counter or signage board. The cruise is rather boring, would rather pay more if snacks and drinks can be provided during the cruise since it's a long day tour.

Rating:
Attended as: Families
Activity Date: 2019/05/24
Was this comment helpful? [Yes]

Mt. Fuji Tour from Tokyo with Lake Ashi Cruise and Hakone Ropeway Ride

Awesome trip

Reviewed by: Sathiah Sankar, 2019/05/27

Everything was perfect about it. I loved it. Guide was awesome. Looking forward for my next trip.

Rating:
Attended as: Solo Travelers
Activity Date: 2019/05/18
Was this comment helpful? [Yes]

Mt. Fuji Tour from Tokyo with Lake Ashi Cruise and Hakone Ropeway Ride

Rain = no mountain

Reviewed by: Julie, 2019/05/26

If you go on this tour, please take into account the weather forecast. The morning we left from Tokyo, it was pouring rain. The rest of the day was also covered in grey clouds, rain and fog. We therefore did not see Mt. Fuji at all. Not even a glimpse unfortunately. Although we did go up the cable car, we could not see more than like 30 meters ahead due to the fog.
Although the weather forecast is unpredictable, and the organization is of course not to blame for bad weather (humans can unfortunately not control it) it is a pity that we did not get any compensation whatsoever. Having paid this huge amount of money for a bus tour where we did not even see the mountain has simply been a disappointment. Nevertheless, the tour guide was energetic and nice.

Rating:
Attended as: Solo Travelers
Activity Date: 2019/05/21
Was this comment helpful? [Yes]

Mt. Fuji Tour from Tokyo with Lake Ashi Cruise and Hakone Ropeway Ride

Awesome

Reviewed by: Sunny, 2019/05/24

If you are looking for a convenient way to see Mount Fuji from japan this is the tour for you. Eko our guide for the day was pleasant, friendly and knowledgeable. She made the trip fun driving between site to sight. Her English was perfect and humor a joy. The lunch was fantastic, lots of variety and tasty. I highly recommend this tour if you only have a day to spend in the region. The option for the fast train back to Tokyo (which we choose last minute during the trip) is also worth the ride and experience. Eko helped us arrange that easily.

Considerations: It is a long day. Time of year - if it's a colder month, i might opt for a shorter tour.

  • Mount Fuji

  • Vegetarian lunch option

Rating:
Attended as: Friends
Activity Date: 2019/02/27
Was this comment helpful? [Yes]

Mt. Fuji Tour from Tokyo with Lake Ashi Cruise and Hakone Ropeway Ride

Visit Mt. Fuji, Hakone and Cruise on Lake Ashi with a Full Day Tour from Tokyo / Return by Bullet Train (Including Lunch Reservations)

Reviewed by: Mary, 2019/05/21

Time well spent and the guide speaks well and explains clearly. She is informative and never a dull moment. Would recommend friends/family to book this tour. thanks alot.

Rating:
Attended as: Friends
Activity Date: 2019/05/16
Was this comment helpful? [Yes]

Mt. Fuji Tour from Tokyo with Lake Ashi Cruise and Hakone Ropeway Ride

Rushed

Reviewed by: Heather, 2019/05/20

While the trip was good, everything went smoothly and the tour guide was very informative and helpful, it was disappointing to learn we have very little time at each stop. We felt very rushed, including for lunch. I suggest the tour return later, or you are upfront with customers that in order to fit in all of the activities the actual time at each stop is very limited.

Rating:
Attended as: Friends
Activity Date: 2019/05/17
Was this comment helpful? [Yes]

Mt. Fuji Tour from Tokyo with Lake Ashi Cruise and Hakone Ropeway Ride

Tourist

Reviewed by: RBA, 2019/05/20

Very nice and very fascinating tour. Will definitely do it again. Also no problem recommending to friends

Rating:
Attended as: Families
Activity Date: 2019/05/16
Was this comment helpful? [Yes]

Mt. Fuji Tour with Lake Ashi Cruise and Ropeway Ride from Shinjuku or Shibuya

First time in Japan

Reviewed by: AdamB, 2019/05/17

It was the best experience abroad so far to me. From beginning to the end everything was excellent and went as it was said with their promised schedule. Our tour guide was great she informed us not only by sound system but also she used charts and written notes on the large papers sheets to help her messages memorized while she was using quality communicating techniques to help her group stay together and informed well. Bus was very clean and driver did great job along with all route course.

Thank you so much for everything ❤️

Rating:
Attended as: Solo Travelers
Activity Date: 2019/05/15
Was this comment helpful? [Yes]

Mt. Fuji Tour with Lake Ashi Cruise and Ropeway Ride from Shinjuku or Shibuya

Great experience! Wonderful views! Amazing tour guide!

Reviewed by: J. Brown, 2019/05/14

The tour guide, May, was wonderful! She kept tabs on everyone very well, always making to have everyone when time to head to a new destination. She was very informative on the bus, telling everyone about how Mt. Fuji was formed and why things are certain ways. She even sang us traditional Japanese song for Mt. Fuji in both English and Japanese.

The experience was great. Definitely add the lunch option! So many choices and you definitely get your money's worth!

The tour bus does have wifi, but it was not super strong. My children were able to play apps, but not watch videos from it. There is no bathroom on the bus, so plan to use it before you get on at each stop (important with younger children).

  • Riding the Hakone ropeway

  • Mt. Fuji

Rating:
Attended as: Families with Young Children
Activity Date: 2019/05/12
Was this comment helpful? [Yes]

Mt. Fuji Tour from Tokyo with Lake Ashi Cruise and Hakone Ropeway Ride

Great Tour

Reviewed by: Melinda, 2019/05/12

Our tour guide was fantastic, Friendly, and very informative. She gave us so much information about our surroundings, where we were going and Japan's history. I would definitely reccomend the Mt Fuji and Hakone tour to everyone it was a fantastic day out.

Rating:
Attended as: Couples
Activity Date: 2019/05/10
Was this comment helpful? [Yes]

Mt. Fuji Tour from Tokyo with Lake Ashi Cruise and Hakone Ropeway Ride

Excellent tour. A very good way to see Mt Fuji.

Reviewed by: Garry, 2019/05/12

Excellent tour. Youshi - san was a great tour leader, informative and amusing and spoke excellent English. We were very fortunate to have a clear day to see Mount Fuji and the views were brilliant all day. The lunch was also very good. We enjoyed the sky gondola, the black eggs and the cruise over lake Ashi. Every thing was very punctual and at no point did we feel rushed.We took the option of the bullet train back and Youshi helped us with navigating the station. In all a lovely tour which we thoroughly recommend.

Rating:
Attended as: Friends
Activity Date: 2019/05/10
Was this comment helpful? [Yes]

Mt. Fuji Tour from Tokyo with Lake Ashi Cruise and Komagatake Ropeway Ride

An enjoyable Day

Reviewed by: Curt, 2019/05/08

Although it was cloudy so we could not see the top of Mt. Fuji most of the time. Our tour guide did his best to show us the mountain and the lake, with a cable car view.

Rating:
Attended as: Families
Activity Date: 2019/05/06
Was this comment helpful? [Yes]

Mt. Fuji Tour from Tokyo with Lake Ashi Cruise and Hakone Ropeway Ride

Mt Fuji Tour, Lunch and Cruise on Lake Ashi

Reviewed by: JohnG, 2019/05/07

We had a long bus ride to Mt Fuji but were disappointed the clouds came in and covered the mountain. We could only get to Level 2 as there was too much congestion and traffic higher up at Level 4. Our lunch was a wonderful selection of local dishes and the cruise on the Pirate Ship on Lake Ashi was crowded and chilly but fun to be part of.

  • Our first glimpse of Mt Fiji

  • The she was gone and stayed hidde all day

  • At least we were there and got to see it

  • Our interesting and tasty lunch

  • We were luck to drive through streets lined with the cherry trees still in flower

  • Marion always like to make a new friend

  • John with one of the eggs cooked in the hot sulphur springs

Rating:
Attended as: Couples
Activity Date: 2019/04/20
Was this comment helpful? [Yes]

Mt. Fuji Tour with Lake Ashi Cruise and Ropeway Ride from Shinjuku or Shibuya

Don't Book with Mt Fuji Tours With Veltra or JTB Sunrise Tours - The send you on tours knowing 100% they cannot deliver the product as advertised

Reviewed by: Kevin, 2019/05/06

It seems both Veltra and JTB Sunrise Tours think its acceptable to sell a tour called "Mount Fuji Tour" when they know 100% in advance that you will not see Mount Fuji

Our experience was as follows

Book online on the Tuesday Evening
Arrive at check in on Wednesday Morning
At check in ask JTB is everything open will we see Mt Fuji - YES

Get on the bus to depart for Mt Fuji

Tour guide runs through the itinerary exactly as advertised
Station 5 Mt Fuji
Cruise
Lunch
Ropeway
Shinkansen Back

1 hour into the drive - OH! sorry Station 5 is closed due to an avalanche we can only go to station 1 today, you wont see Mt Fuji

When we get to station 1 we ask the roadblock security when was the avalanche - 2 days BEFORE!!! so for 3 days they have been selling tours knowing its closed also knowing it will be several days before the avalanche is cleared

So JTB Knew Mt Fuji will not be seen before they sold the tour to myself and busses full of people who booked in the last 3 days, Veltra say they were not informed by JTB and JTB when asked say they only call for an update at 9am AFTER the bus leaves so you have no option to get off and do something else - convenient timing for them and too late for you, but they all knew 2 days in advance, yet no one takes ownership at either company blaming each other - neither company loose out only the customers

Had I known I would not see anything and be on a bus for several hours at the checkin at Niko Hotel JTB Desk I would have cancelled and got 50% refund and booked another tour for the day and done something more productive with my time

Feel quite cheated as did most of the other people on the same bus

JTB/Veltra snake policy is set so you basically can be sold ANY tour and they have a way to not refund you

DISSAPOINTED - CHEATED - WASTE OF TIME - CHECK BEFORE YOU GET ON THE BUS - REQUEST REFUND

JTB SUNRISE TOURS
VELTRA




Rating:
Attended as: Couples
Activity Date: 2019/04/30
Was this comment helpful? [Yes]

Mt. Fuji Tour from Tokyo with Lake Ashi Cruise and Hakone Ropeway Ride

Mt Fuji day trip with hotel pick-up

Reviewed by: Judy, 2019/05/05

The trip was generally good and was saved from an OK rating by actually seeing Mt Fuji from the bus and the first stop. After that we drove to the other side of the mountain where it was covered by cloud and we didn't see it again all day. (Cloudy weather can't be helped but guide said "we are driving to the other side as it is less crowded".) Everything ran on time but better explanation of how to manage Japanese lunch (our first such experience) would have been appreciated. Cruise on Lake Ashi was picturesque but boat was very crowded with standing room only for some guests.

Rating:
Attended as: Families
Activity Date: 2019/04/18
Was this comment helpful? [Yes]

Mt. Fuji Tour from Tokyo with Lake Ashi Cruise and Hakone Ropeway Ride

My. Fuji and Hakone

Reviewed by: Fred and family, 2019/04/27

The drive going to Mt. Fuji was smooth. Our tour guide, Amy was excellent and helpful. Too bad we didn't see it at the base or during the boat ride. However, we saw it during the bus ride at least and we're happy.


Rating:
Attended as: Families
Activity Date: 2019/04/11
Was this comment helpful? [Yes]

Mt. Fuji Tour from Tokyo with Lake Ashi Cruise and Hakone Ropeway Ride

To be honest, it was mostly a bus ride

Reviewed by: Renee, 2019/04/26

We did get to see Mt Fuji which was why we went on this tour. Because of this, I rated it fair rather than poor... The boat and sky tram filled in time out of the bus... neither was interesting or exciting. Our tour guide was very bland...he certainly did not make this an enjoyable day. For a couple to go on this excursion at a cost of $250 to 300USD... spend your money elsewhere.

Rating:
Attended as: Couples
Activity Date: 2019/04/24
Was this comment helpful? [Yes]

Mt. Fuji Tour from Tokyo with Lake Ashi Cruise and Hakone Ropeway Ride

Excellent tour and highly recommended!!

Reviewed by: Max, 2019/04/25

Completely recommend this tour and is well worth it. The scenery and guide are both terrific and it was an awesome day and experience overall. I must say that it is best to do your research regarding the train option before finalising your booking to ensure that you get the best deal. The tour operator offers a discounted ticket for the bullet train if it is bought through them as opposed to buying the ticket at the station.

Rating:
Attended as: Couples
Activity Date: 2019/04/23
Was this comment helpful? [Yes]

Mt. Fuji Tour from Tokyo with Lake Ashi Cruise and Hakone Ropeway Ride

Mt Ashi and Hakone day tour

Reviewed by: Praneeta, 2019/04/19

The guide was very informative. However couldn't go to fifth station of Mt. Ashi as promised in the tour plan. Instead went to the second station due to whether conditions. It would have be better if this clause was mentioned. One among the very less tours that cover both mount Ashi and Hakone in one day. Covers all the important look out points.

Rating:
Attended as: Families
Activity Date: 2019/04/17
Was this comment helpful? [Yes]

Mt. Fuji Tour from Tokyo with Lake Ashi Cruise and Hakone Ropeway Ride

Mountain Fuji and the lake

Reviewed by: Elena, 2019/04/19

Honestly, I expected something completely different. The way was very long, the tour guide was not that excited about the information he presented and most of the facts I knew from the internet tourist sites beforehand. We clearly expected more insight into the history of the place: beautiful legends and folk tales or anecdotes from a local guide.
5-station was closed that day. As for sky gondola and the boat cruise, well, probably on a sunny day, but not on a windy April day. The sky was grey and it was freezing. Smoking valley was just a viewing spot to take a photo and taste a black ice-cream. Sorry to say, but I wouldn’t recommend this trip. I would go for another tour provider.

  • smoking valley

Rating:
Attended as: Families
Activity Date: 2019/04/17
Was this comment helpful? [Yes]

Mt. Fuji Tour from Tokyo with Lake Ashi Cruise and Hakone Ropeway Ride

Mt fuji

Reviewed by: Lee , 2019/04/18

Excellent guide. Very informative and helpful throughout the whole trip.

Rating:
Attended as: Solo Travelers
Activity Date: 2019/04/16
Was this comment helpful? [Yes]

Mt. Fuji and Hakone Sightseeing Tour with Gotemba Outlet Shopping from Tokyo

The place was beautiful but the guide was meh..

Reviewed by: Ray, 2019/04/15

The places of interests were worth going although it's packed with tourist. I wasn't too happy with the guide because he didn't even bother to explain much about the places of interest. He just took us there and told us to return at a specific time without introducing the place. A bus driver could have done his job. In the package, I was promised to have vocanlo eggs but didn't receive anything at all.

I should opt to visit the places myself instead of following this tour. Disappointed.

Comments from activity operators

Thank you for your participation and your comments! We will keep improving our itinerary and service standard to make better trips for customer.

Rating:
Attended as: Couples
Activity Date: 2019/04/13
Was this comment helpful? [Yes]

Mt. Fuji Tour from Tokyo with Lake Ashi Cruise and Hakone Ropeway Ride

Nice trip, must see

Reviewed by: Dario, 2019/04/14

I was here in April and I found out that April is time when there is most snow on Mt Fuji . it happened to me and we had to stop at 2 point .. but everything else was nice and perfect. guide was outstanding and ride smooth

Rating:
Attended as: Solo Travelers
Activity Date: 2019/04/11
Was this comment helpful? [Yes]

Mt. Fuji Tour with Lake Ashi Cruise and Ropeway Ride from Asakusa or Ginza

Very underwhelmed

Reviewed by: Peter Snow, 2019/04/12

The tour was delayed by heavy traffic which as the tours are run almost daily should have been anticipated with an earlier start.
The tour arrived at the Mt Fuji 4th station car park where we waited one hour for a parking space for our coach. The time then available was very limited but sufficient as there was little to see or do. The flank of Mt Fuji shielded by trees is uninspiring, although it was sunny and clear.
We then went for lunch at a lakeside restaurant. The food had been laid out on individual trays and was a very good selection of traditional food.
Immediately after lunch we were back on the coach for a drive to lake Ashi where we disembarked for 20 minutes before the "Cruise". It was a ferry service between stops on the lake and we boarded at one stop and disembarked 15 minutes later at the next.
We went from the landing dock up to the cable car lower station at 16.20 and ascended via the cable car cabin to the top. There was a shrine and viewing points over the lake below.
As we had arrived late at the 4th Station, the clouds had since gathered and there was little to see. Mt Fuji that was fully visible earlier was now covered. at 17.10 the last car descended and we were back on the coach at 17.30. The coach faced 2 hours stuck in traffic back to Tokyo or there was an option to self-fund a bullet train back from Odawara station. I could not leave the tour fast enough and went by train.
For the price I paid of $134 I feel this tour is best avoided.

Rating:
Attended as: Solo Travelers
Activity Date: 2019/04/06
Was this comment helpful? [Yes]

Mt. Fuji Tour with Lake Ashi Cruise and Ropeway Ride from Shinjuku or Shibuya

Great start to sightseeing in Japan

Reviewed by: Stewart Allen, 2019/04/11

Superb guide.Transport good.
Pity we could only go to stage 1 on Mount Fuji but only the weather is to blame and not the company.
The lake cruise was very short and perhaps not as interesting as may have been expected? Thew bullet train ride back to Tokyo was great.
Overall well worth the effort and well organised.

Rating:
Attended as: Couples
Activity Date: 2019/04/02
Was this comment helpful? [Yes]

Mt. Fuji Tour with Lake Ashi Cruise and Ropeway Ride from Asakusa or Ginza

Hardly more than a day's bus ride!

Reviewed by: Greg L., 2019/04/10

Our group of four paid USD134/person, poor value for what was provided.
Departure from Asakusa was 20mins late for no apparent reason.We made 2 stops to pick up more passengers, made the tour group of 40 people - what happened to the max group of 20 that was indicated?
After approx. 2.5 hours we arrived at the Mt Fuji tourist office for a restroom stop then proceeded to the Mt Fuji 4th station, instead of the 5th station, no problem as it was beyond the control of the tour operator. The trip to the 4th station took almost 1.5 hours, instead of 15 mins. due to the large number of buses on route. The operator should have been aware of this delay and made arrangements for this stop to happen later in the day when not so busy. The 4th station stop was very disappointing as all could be seen was the side of the mountain and some slushy snow on the ground. The local authorities could also have better managed the flow and access of buses by limiting each stop to 15mins rather than leaving it to the discretion of each tour operator. From there we were bused to lunch which was probably the only worthwhile inclusion of the entire day. After lunch we bused to the lakeside to catch a 15 min ferry ride to the Komagatake Ropeway - hardly something one would call a cruise. At the Ropeway we were shuffled into a cable car and once at the top of the mountain told to come straight back down as the Ropeway was about to close down - why bother taking us up in the first place? Back on the bus we were dropped off at Odawara station to catch the Shinkansen back to Tokyo, our choice rather than enduring a 3 hour ride back during peak hour. No compensation/discount was allowed for us making our own way back to Tokyo. Overall this was a complete disappointment and poor value for what was paid. If Sunrise Tours has any conscience it would consider refunding the majority cost of this tour as it did not deliver what was paid for and expected. Voucher No. 5201641 - 4th April 2019.

Rating:
Attended as: Couples
Activity Date: 2019/04/04
Was this comment helpful? [Yes]

Mt. Fuji Tour with Lake Ashi Cruise and Ropeway Ride from Shinjuku or Shibuya

Fun tour!

Reviewed by: Becky, 2019/04/08

We had a fun time. The clouds cleared and we had a beautiful view of the mountain. Food was great, and our guide Nori is awesome :). The only down sides were the long lines at Mt. Fuji station and for the ropeway. We had the Japan Rail pass, so I scheduled a bus return with drop-off at Odawara and we just used our passes to take the bullet train back to Tokyo. Easy and comfortable.

Rating:
Attended as: Couples
Activity Date: 2019/03/26
Was this comment helpful? [Yes]
Next » « Prev

Tokyo Categories

Reviewed by

Reply from activity provider

An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.