Everything mentioned was included, and our tour guide was great. Also did a little karaoke session on the tour bus on the way there it was really nice and a great way to involve everyone. It was a beautiful day, just remember to dress warm at this time of the year (January).
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Attended as: | Couples |
Activity Date: | 2019/01/04 |
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Fantastic trip, great guide and driver. Highly recommended
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Attended as: | Families |
Activity Date: | 2019/01/10 |
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Excellent tour. It's completely Muslim friendly. I highly recommended it.
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Attended as: | Families |
Activity Date: | 2019/01/08 |
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I loved the tour. I really liked the experience! It was so great! Will come back for more!
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Attended as: | Families with Young Children |
Activity Date: | 2018/12/31 |
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Our tour guide, Tam, was great! Very informative, he did a really good job!
Mt Fuji was great, Hakone was even better!
Highly recommended day tour.
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Attended as: | Couples |
Activity Date: | 2018/12/30 |
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They are well organized, japoneze style, experienced guide, the food is really good. Fujisan is a symbol of Japan and all the respect for it........but if you’re coming from Central or Eastern Europe will be disappointed, whatever give a chance to this trip is absolutely worthy.... I recommend the coach rather than Shinkansen.... drivers they are impeccable!
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Attended as: | Families |
Activity Date: | 2018/12/29 |
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Well organised, punctual start, friendly, cheerful guide who had so much to tell us. A good driver - I felt safe all the time. Super lunch, and luckily we had fantastic weather, so we did everything the tour described.
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Attended as: | Solo Travelers |
Activity Date: | 2018/12/28 |
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Our family had a wonderful time on this tour. Our kids were 13 and 9 and they both had a lot of fun. Note that this tour has a lot of travel time (~50% of the tour's total time); fortunately, we knew that prior to booking based on our own research of the various sites being targeted. Mi Ka Mi-san was our guide; she was very nice and funny.
One suggested improvement: pickup could use a bit more clarity. We stayed at the Keio Plaza Hotel so technically, pick up should be rather straightforward. However, there were at least 5 different Mt. Fuji/Hakone tours - all departing within 15 minutes of each other. JTB Sunrise Tours is the only tour company with a resident office at our hotel so their lines were clearly marked. Our tour was with Japan Gray Line and we had to hustle a bit to find the right area to wait.
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Attended as: | Families with Young Children |
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Pick up is in the lobby of the Cerulean Tokyu Tower Hotel. After a few other hotel pick ups, we were on our way to Mt Fuji. Overall the tour was organized and offered good sightseeing, as long as the weather cooperates. Yes, the guides do speak English, but you must listen very closely in order to understand them. Yes, we were able to see Mt Fuji from the bus as well as from the lookouts we stopped at. Lunch (paid for) was a nice surprise, typical Japanese bento with a great variety of dishes. The highlight was the tram ride and vista of Mt Fuji. We had a great time.
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Attended as: | Families |
Activity Date: | 2018/12/26 |
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Tour guide was fantastic. Tour was well planned. Food was delicious. Tour was informative. Kids were very happy with the tour to owaudani. Train ride was very fast and comfortable.
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Attended as: | Families with Young Children |
Activity Date: | 2018/12/23 |
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The tour guide was awesome, very nice, pleasing personality. Always smiling and very informative. I learnt some japanese from here in this short tour. Awesome.
Keep up the good work.
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Attended as: | Friends |
Activity Date: | 2018/12/08 |
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It was an outstanding experience to just not travel to Mount Fuji but getting essential and interesting information from the guide, Yoshi. Yoshi ensured and kept us entertained throughout the visits and I will definitely recommend fellow tourist to option for Yoshi.
It was timely pickup, sight seeing and exceeded expectations.
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Attended as: | Solo Travelers |
Activity Date: | 2018/12/08 |
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I would not recommend this tour. The amount of time spent on Mount Fuji was under 20 minutes. You can do absolutely nothing on the mountain in this time. You would have to pick either to quickly shop (without enough time to look around and decide what you want) or take photos. It is impossible to do both! I wanted to mail a postcard from the post office on Fuji but I barely had enough time to buy the postcard and didn't have the opportunity to mail it (which is all of the fun!). Isn't being on Mount Fuji the highlight of the tour? Why don't you let people spend time there then? The rest of the tour seemed like "filler" activities. Also, it got really cloudy in the afternoon so we saw nothing the rest of the tour. Honestly, my family and I say "skip it." This tour sucks.
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Attended as: | Families |
Activity Date: | 2018/11/27 |
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I was very happy with this tour. Everything was very well organized, and exactly as advertised. The views were spectacular. The guide, Yoshi, was very professional. Gave us a lot of information on Mount Fuji, and on Japan in general. At each step (sight-seeing, ropeway, boat ride) we got very clear instructions, and it enabled everything to run smoothly. As a one-day tour, this is as good as it gets. For those who would like to take it easy and see more of Hakuna, probably I would recommend to do it on their own and stay at least one night in Hakuna.
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Attended as: | Solo Travelers |
Activity Date: | 2018/11/30 |
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Mika San our guide was very lively and funny! very informative and helpfull. Driver was excellent . Lunch was impeccable and we are lucky enough to see mt fuji all day with clear skies and amazing weather.
Trip was overall well organized and was able to maximize our time . It was the best highlight of my japan trip.
will definitely book again!
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Attended as: | Friends |
Activity Date: | 2018/11/25 |
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We had a great experience, and Hitomi, the tour guide, was very good. We were fortunate to have good weather and had great views of Fujisan. My only knock on the tour was the stop at the sulpher area. We were there for too long and it just wasn’t that interesting. I’d much rather spend more time on Mt. Fuji. Otherwise, the bus was comfortable and the trip was well worth it.
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Attended as: | Couples |
Activity Date: | 2018/11/27 |
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I did not expect much from this tour since it's only 1 day and almost half was spent for pick up and driving to Mt Fuji, But Eriko-san (our Tour Guide) made it a better experienced. The knowledge and the delivery that she brought was amazing. The stopover although short was good, the lunch and the service was above than expected. Of course everything was done in a hurry but everything is worth it. I am with my son and wife but I know they are all listening to Eriko-san. Even on the way back to Tokyo Eriko-san still take care of us. Thank You very much.
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Attended as: | Families |
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I have to thank the English speaking Japanese tour guide for very accomodating. She understands my concern abt Halal food and arrange no meat on my lunchtable buffet. But I hope them to cater for Halal food and longer Gotemba shopping! Else everything was good, apart frm traffic jam for nearly 3hrs when returing to Shinjuku.
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Attended as: | Families |
Activity Date: | 2018/11/22 |
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A very enjoyable tour, we were blessed with good weather which allowed us to have good views of Mount Fuji and the vokcanic vents at Hakone. We thoroughly enjoyed the day but would advise to check weather forwcast before booking
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Attended as: | Couples |
Activity Date: | 2018/11/25 |
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This was a great tour that would be highly recommended. Although we were only able to get up to the 4th station at Mt. Fuji, the view was clear and unobstructed the whole time we were on the tour, which is highly unusual. The view from Owakudani was especially beautiful! Our tour guide, Eiko, was very knowledgeable and funny, sharing lots of useful extra information that tourists may not otherwise know. Lunch in Gotemba was excellent, especially the tasty manju dessert! I had to buy a box to take home.
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Attended as: | Couples |
Activity Date: | 2018/11/21 |
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Cruise trip was best of all.
It would have great if the bus stops near to international restaurant rather than local ones.
It becomes difficult to manage the food.
Would be good if we have McDonald's or KFC, which would be preferred by most of travellers.
Thanks
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Attended as: | Couples |
Activity Date: | 2018/11/25 |
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The tour was very well organized, and it was very diverse in different activities. We were also very lucky with the weather and were able to see clearly all the gorgeous landscapes along the trip.
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Attended as: | Solo Travelers |
Activity Date: | 2018/11/25 |
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The only reason I gave this two stars is because our tour guide was really nice and friendly. Everything else was horrible. I assumed the bus would stop at some nice locations where the tourists could get some good pictures of Mt. Fuji; it did not. We stopped at the tourist center which has an observation deck, but no really nice views of Fuji Then we were supposed to go up to the 5th station however due to snow we sopped at the 1st station of Myt. Fuji... again in a spot where you could barely get any pictures because the trees were towering over (plus there were about another 25 tourist buses that stopped at the same location and at the same time, so it was crazy)... Then we headed down for lunch which was poor but the location was nice. We had to eat super fast (40 minutes) and get back to the bus; couldn't explore the location.. this last part was where the remainder of the 2 starts come from: stopped in Hakone, a super rushed boat ride (10 mins) on Lake Ashi and then a ropeway to the summit of Mt. Komagatake... (to spend 25 minutes) and be rushed back down. There was a nice shrine on top of the Mountain but you'd have to rush up there and take pics and get back down hoping you still have enough time to get some snacks for the ride back and maybe get a souvenir or tow.
Over all, they should just take "Mt Fuji" out of the title because we didn't see it. It was an amazingly clear day but the bus didn't stop at nice locations to snap pics... the only nice pics i took were while we were ON the bus, and of course those didn't turn out nice as the bus was moving. I wouldn't recommend this.
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Attended as: | Families with Young Children |
Activity Date: | 2018/11/24 |
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Heavy traffic and cloudy weather, we didn't saw the mt.fuji and we didn't ride the ropeway because lack of time
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Attended as: | Families with Young Children |
Activity Date: | 2018/11/23 |
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We missed the Hakone and Lake Ashi cruise and no refund
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Attended as: | Couples |
Activity Date: | 2018/11/22 |
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the tour guide was very informative and has akways full of energy to lead us to where will be leading. The Mt. Fuji and Mt. Hakone were so amazing and so the other places nearby...
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Attended as: | Families |
Activity Date: | 2018/11/20 |
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The tour was very well organized and worth every penny. The service was great and the places were incredible. To top it all, the Vegetarian Japanese meal was awesome. Thank you!!
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Attended as: | Solo Travelers |
Activity Date: | 2018/06/04 |
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Overall, the tour was good and organized. Our tour guide, Ms. Mayo was very accommodating and pleasant. I just hope that next time, the tour would give longer time for shopping at gotemba. We would definitely recommend this tour to friends.
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Attended as: | Couples |
Activity Date: | 2018/11/08 |
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Joji was sooo funny!!! She was a great guide!! The trip was awesome too!! The driving around was a tad too long but it gave us time to nap and ended up giving us some energy for night activities.
Thanks heaps!!!
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Attended as: | Friends |
Activity Date: | 2018/11/02 |
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- Easy to find pick up point
- great guide called Shin who was very knowledgable providing facts throughout the day with handy picture cards
- reasonable amount of time spent at the 5th station, Hakone cruise and cable car
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Attended as: | Solo Travelers |
Activity Date: | 2018/11/09 |
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