This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Find out more here
Tokyo
The green tomatoes rep was at the exit waiting with green tomatoes sign, as we came through after disembarkation, all went smoothly. Check in was fast. waiting time at hall was about 20 mins but that's fine as plenty of seats. The vehicle was in good condition, driver was courteous and helpful. He also put away our luggage. it was a long ride but I arrived safely at my hotel about 2.5hrs after leaving the cruise. Will use the service again. Thank you.
Dear AWong, thank you for your review. We hope you had a pleasant trip. Please, come again!
Best Regards,
Green Tomato
we were picked up on time. it was a smooth ride and efficient. it was pleasant
Thank you rating our service. We hope you had a pleasant trip.
Please, come again!
we used this shuttle from the Yokohama port to our hotel in Shinjuku. The shuttle was available very shortly after disembarking the ship. The Green Tomato employees were waiting in the terminal building. After a short wait we were checked in and taken on a very short walk to our bus. The van was clean and comfortable, driver was very courteous. I would definitely recommend.
Dear Ken L.,
We are truly happy you liked our service. Please, come again!
Best Regards,
Green Tomato
This shuttle service from our Hotel in Shinjuku Tokyo to Yokohama Cruise Port terminal was the best thing out. As the journey took 90mins being picked up from the hotel and travelling in a comfy coach made this so wonderful - no stress!! The only problem was that they needed to set their pick up times better, to reduce the waiting time at the hotel.
Dear Helen Hayes,
Thank you for you kind words. We hope we will be able to improve our timings to fit the expectations in the future.
Best Regards,
Green Tomato
Was worried about booking a transfer on the net for a different country but there was no problems. Everything went smoothly and professional. Would recommend this company.
Dear Denise McLennan,
Thank you for your kind review.
We hope you enjoyed your trip. Please, come again!
Best Regards,
Green Tomato
The shuttle was a good experience. A little more explanation is needed so you can understand how everything works. Our waiting time was minimal.
We were dropped right outside our hotel. Overall a very good exerience.
Was a hassle free pickup and dropoff experience, especially as it was in a Non English speaking nation.
Picked up on time. Comfortable journey. Friendly staff.
Dear Mike,
Thank you for your kind words. Please, come again!
Best Regards,
Green Tomato
Everything worked-out fine from reservation to drop off at hotel in Tokyo. The driver was well in time and drove us carefully to the destination. We really can recommend the service for other travelers. Only little negative point is the price we had to pay for the one hour drive.
Dear Ms./Mr. Martine Poirier,
Thank you for using our service! We are looking forward to hearing from you again!
Sincerely,
Picked us up on time, in a bus big enough for our stuff, and safely got us to the Port with plenty of time to check in.
Dear customer,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
This is the second evaluation sent to me by your company. As written on the first evaluation, the tour went off explicitly well. When our tour guide Ken Takahashi introduced himself to the group @ Yokohama Port, he has this pleasing smile with an excellent diction in English. We have had a quality tour and he explained to us important and interesting highlights of the different era on the Japanese history.
On behalf of the group, we would like to extend our appreciation to Ken Takahashi, tour guide and driver Mr.Higashi san for making our day in Tokyo a memorable one.
Dear Evelyn,
It was very nice to have you and your friends in Japan the other day. We are glad to know you enjoyed both contemporary and traditional Japan during the tour. We do hope you visit Japan again not too distant future and allow us to have another opportunity to take you to other fantastic places in this beautiful country. Once again, we appreciate your choosing our company and encouraging evaluation to us.
I booked a 12 hour private tour for a group of 8 with transportation - October,2017.
Our quide (Taiji) met us at the Yokohama port (we arrived via cruise ship) at the designated time. We visited Rikugien Japanese Gardens, Imperial Palace-East Garden, National Museum of Tokyo, Senso-ji temple & Nakamise St.
We had an amazing lunch and traditional Japanese dinner. The only thing would have been to have some time for shopping. We also went to Shibuya Crossing before returning to Yokohoma. The weather was rainy so that contributed to a long day!
Guide needs a microphone in van so all can hear him.
Our group was VERY pleased with the service and sites!
Do Not hesitate to use Veltra!
Dear Julie
Thank you very much for choosing my service and booked for a whole day tour.
It's been a while and I hope you had some more good times on your cruiser ship discovering different countries and cities around the world.
I'm very happy to have received such nice feedback with 2 very nice pictures.
It was also a good experience for me to have organised a long day tour and have contributed to make you know little better than before.
Please feel free for any assistance in Japan if you or your friend will ever have the chance to come.
I myself enjoyed the dinner in that authentic restaurant.
Thank you for everything.
Taiji Endo
Driver was waiting with Green Tomato sign, at the port, collected the party of people as they came off the ship. Took us promptly to our hotel ,even tho it was a bit tricky to find. Very good service, recommend this as a transfer service post cruise. Jan Hobby
Dear Janice Hobby
We feel happy that you liked our service and we appreciate so much your comment.
Your feedback gives us more encouragement to improve our service.
We hope to serving you again.
Best regards,
Fukuhara
GREEN TOMATO
It was very easy to book this shuttle service online from the U.S. When I arrived at the hotel in Shinjuku, a fax from the company was waiting for me with all of the final details. The bus arrived within a few minutes of the scheduled time. There were about sixteen individuals who had scheduled pick-ups. We were greeted warmly from a representative from the company and the driver, who quickly put all of the luggage on the bus. Since there were no other stops, we had a straight ride to Yokohama Port. I would definitely use this service again.
Dear customer,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards/Jyoti
GREEN TOMATO
excellent, efficient, courteous, 1st time user wife and I couldn't be happier in a strange and scarey connection from Yokohama port to Tokyo hotel
Dear Customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
Please contact or email us whenever if you have any inquiries for any place in Japan.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards,Jyoti
GREEN TOMATO
Absolutely brilliant. Could not have wished for better service. Thank you.
Dear Customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
Please contact or email us whenever if you have any inquiries for any place in Japan.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards,Jyoti
GREEN TOMATO
A totally hassle free experience! We were picked up at our hotel in Tokyo on time and driven to the cruise terminal in Yokohama by a very competent driver. It is a long drive with lots of traffic so we were very happy with this service. Even though we were familiar with the train system which is great in Japan, it was so much easier with the shuttle service because they handled our luggage and delivered us right to the fabulous cruise terminal. No fuss.
Dear Customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
Please contact or email us whenever if you have any inquiries for any place in Japan.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards,Jyoti
GREEN TOMATO
I booked transportation from my Tokyo hotel to the cruise pier in Yokohama and Veltra provided door to door service. I was given 2 confirmations—email and a fax to my hotel which I appreciated since I arranged this for 4 couples traveling together.
Dear Customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
Please contact or email us whenever if you have any inquiries for any place in Japan.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards,Jyoti
GREEN TOMATO
Very pleasant experience. No waiting. Driver very courteous. Shuttle very clean
Dear Customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
Please contact or email us whenever if you have any inquiries for any place in Japan.
We are waiting for your next booking.
Best regards,
Jyoti
GREEN TOMATO
Would give 6 stars if possible. Vehicle immaculate. Driver extremely courteous. Waiting at arrivals with our names on placard. Very impressive
Dear Customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
Please contact or email us whenever if you have any inquiries for any place in Japan.
We are waiting for your next booking.
Best regards,
Jyoti
GREEN TOMATO
Thanks Veltra you were awesome. Will certainly use you guys next time.
Dear Customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
Please contact or email us whenever if you have any inquiries for any place in Japan.
We are waiting for your next booking.
Best regards,
Jyoti
GREEN TOMATO
Punctual and would use this company again. Pleasant staff.
Dear Customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
Please contact or email us whenever if you have any inquiries for any place in Japan.
We are waiting for your next booking.
Best regards,
Jyoti
GREEN TOMATO
Slight confusion with identifying driver but an excellent service right to the ship.
Dear customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
Please contact or email us whenever if you have any inquiries for any place in Japan.
We are waiting for your next booking.
Best regards,
Jyoti
GREEN TOMATO
We were surprised with out quick departure. Our embarkation was done so well
Dear Debra Tsuha,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
Please contact or email us whenever if you have any inquiries for any place in Japan.
We are waiting for your next booking.
Best regards,
Jyoti
GREEN TOMATO
We were very happy with the service we received. It was professional and efficient
Dear Customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
Please contact or email us whenever if you have any inquiries for any place in Japan.
We are waiting for your next booking.
Best regards,
Jyoti
GREEN TOMATO
Took awhile to locate the guide at the port. Would have been easier to find with a more prominent sign. We had 7 people with luggage which completely filled the van. Ended up taking the luggage to our hotel first before starting the tour. Despite the somewhat rocky start due to the van size for our party we ended up having a good day. I would suggest no more than 5 people for that size van when you consider the luggage. The guide was wonderful and went out of her way to ensure we had a good tour and lunch spot. Would do again but with less people.
Dear Emerson, thank you very much for booking with us and all apologizes for the inconvenience whit the size of the van.
The biggest car can actually fit all luggage you had. However we've mismanaged and brought you the second biggest van. We are now operating all tours from Yokohama (osanbashi terminal) using the largest car, but please excuse us again and thank you for your honest comment.
Here's the message from your tour guide Akemi
--
It was really a nice to meet you and I am glad that you enjoyed the trip after all
Excellent service right in time and very polite.Outstanding.
Dear Walter Boschet
We feel happy that you liked our service and we appreciate so much your comment.
Your feedback gives us more encouragement to improve our service.
We hope to serving you again.
Best regards,
Fukuhara
GREEN TOMATO
reliable and prompt trip from Tokyo city to the port
Would recommend
Dear Helen Henkes,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
Please contact or email us whenever if you have any inquiries for any place in Japan.
We are waiting for your next booking.
Best regards,
Jyoti
GREEN TOMATO
Great service with very friendly and helpful drivers. They make great unofficial ambassadors for Japsn. Very proud of their country. We had a lot of fun on both of our trips.
Dear Mr. Zimmerman
Thank you very much for your nice comment ! We are very glad to hear that you have enjoyed your trip in Japan. The driver Miran also had great time in the vehicle with you.
We are looking forward to serving your trip again if you have any next chance to visit Japan.
Thank you very much.
Best regards
Yas Kanai
Cab Station Co.,Ltd.
Charter Bus & Limousine Japan
Be sure to fill out form request for "early walk-off with your own luggage" . We requested 8:30 walk-off time and got into the cruise terminal before 9:00. Saw the Green Tomato signs and personnel, had a quick shared shuttle trip to our Tokyo hotel. Excellent service.
Dear Ms. Jacqueline
We feel happy that you liked our service and we appreciate so much your comment.
Your feedback gives us more encouragement to improve our service.
We hope to serving you again.
Best regards,
GREEN TOMATO
Fukuhara
