Reviewed by: Joe
For the price, the tour was great.
Easy location to find and super easy boarding/checking in process, places to buy food and stop for the toilet on route, lots of free time to do what you want and to choose to do or not to do certain activities.
All in all a very easy, unstressful day. Which is what I find is the best way on these day excursions - and for the price, roughly £55 for the day (minus activities), its a great and cheap way to go see a beautiful and popular place in Japan.
Good job guys
| Rating: | |
|---|---|
| Packages: | Bus Only Plan |
| Attended as: | Friends |
| Posted on: | 2019/12/02 |
| Activity Date: | 2019/11/30 |
Reviewed by: Subha
The tour was wonderful from the beginning, the tour guide named Sage was a wonderful guy, kept us entertained with his interactiove talk and games, we learned Japanese launguage , culture and all details about the places we went.
He had entertainment for all age groups.
Then Ninja village was good and lunch was sumptuous , specially to metions there was seperate veg food
Thank you very much for joining our tour and positive review!
We are happy to hear that our service has met your expectation and you enjoyed with your tour guide!
We hope your whole experience in Japan to be an memorable one!
| Rating: | |
|---|---|
| Packages: | Mt.Fuji Tour without Lunch (2019 Plan) |
| Attended as: | Families |
| Posted on: | 2019/12/02 |
| Activity Date: | 2019/10/08 |
Reviewed by: Kim Ng
The booking experience with Veltra was good. Their customer care was quite responsive as well. The booking details did mentioned the waiting location was at Shinjuku Center Building with a person holding sign board, however, the building area is quite big with few entrances, unluckily, Google brought us to incorrect entrance and we spent some time to find the correct entrance. After boarded bus, the lady tour guide provided each family a handout and started to introduce Japan and Tokyo. She seems just read some script for the whole introduction. We hardly can understand what was she talking due to different slang. It took us about 3 hours to reach 5th station. Before alight, the lady tour guide just informed us need to be back to the bus in 45 mins. No further information was provided. We did not know what to expect and what to do after alighted bus. The handout that she provided earlier was for the 2nd itinerary, cruise and ropeway and nothing about 5th station. It was a rainy day and was very cold. End up we spent the 45 mins to search and queuing up for toilet. 1 of the family didn't get back to the bus on time. We being 'punished' to have shorter lunch later. The ambience of the lunch venue as well as their meal was great. We enjoyed very much for the lunch. After lunch, while we getting up to the bus, the lady tour guide distributed each of us 2 vouchers, one for cruise and another one for free ice-cream. Unfortunately, we were being distributed with the wrong numbers of voucher. We got 1 more free ice-cream voucher but 1 less cruise voucher. While we noticed this mistake, it was too late to clarify with the lady tour guide as she was left with the bus. We were being arranged to get back to Tokyo with different tour guide and different bus. Overall, we did not have good experience with the services that this tour provided, but we would like to praise for the great lunch, clean bus and beautiful scenery. We hope we can have more time at 5th station.
Dear customer,
Thank you for your booking.
We are sorry to hear that you seemed not quite enjoyed this trip, we will definitely do our best to meet your satisfaction next time. We are sure that there will be no more mistakes like giving away the wrong coupon. We are very appreciate your patience and your understanding.
Thank you again for your precious time to put out this feedback and your beautiful pictures.
Wish you a great day and hope to see you again in a near future.
Yours truly,
Team LIMON
| Rating: | |
|---|---|
| Packages: | Review Rebate Special / Ropeway, Cruise and Lunch Plan |
| Attended as: | Families |
| Posted on: | 2019/12/02 |
| Activity Date: | 2019/11/22 |
Reviewed by: Sara and Walt
We hoped to see Mt. Fuji, but, unfortunately, it rained the day of our booked tour and Mt. Fuji was not to be seen. But all was not lost. Our driver, Toshi, picked us up promptly at the scheduled time and drove us to the Mt. Fuji area. On the way he gave us information on local sites that we passed. Our guide, Yuko, was very knowledgeable and gave us options for our rainy day. Our driver and guide learned that we liked to hike so we went to a beautiful shrine at the base of Mt. Fuji and hiked on an ancient trail to the first station. A great way to experience Mt. Fuji on a rainy day. Yuko gave much information on local customs and the Shinto religion involving the mountain. We then had a leisurely lunch at a local restaurant. Following this, we chose to go to a museum featuring a world renowned textile artist who made kimono art. These were fabulous. It was then late in the day and we traveled back to Tokyo. A different experience than we hoped for due to the rain, but a memorable and enjoyable day thanks to Toshi and Yuko. We definitely recommend their services for guide and driver for the Mt. Fuji tour. They’re the best!
| Rating: | |
|---|---|
| Packages: | Review Rebate Special / Mt.Fuji Viewing & Kawaguchiko Autumn Leaves Festival |
| Attended as: | Couples |
| Posted on: | 2019/12/01 |
| Activity Date: | 2019/11/22 |
Reviewed by: Deb
This tour is definitely value for money compared to others. You get a bus ride to the 5th Station, nice lunch, boat ride and rope way experience to a look out. It was mostly well organised outside of the tour guide not knowing how many kids were in our group or what defined a child according to the tour company, and that our group consisted of 4 women instead of 2 men and 2 women. Also, I had spoken to the Veltra staff Well in advanced, about organising a meal that my kids could have for lunch due to allergies and they were extremely helpful however on the day, my 10, 12 and 14 year olds were given 3 blocks each of what I assume was not warm tempura tofu. Thank goodness the dessert was something they liked.
We saw Mt Fuji the whole way on the way to the 5th station however as soon as we arrived at the 5th station, the clouds came over and that was the end of that. I can imagine that the boat ride, rope way and look out would have been amazing if Mt Fuji was visible but it wasn’t. I guess that can’t be helped. Maybe the timing of the tour is out. I’m not sure.
Anyway, overall the tour was good and worth booking in the hope of seeing an amazing view of Mt Fuji. Good luck.
Dear customer,
Thank you for your time writing down this feedback.
We are sorry to hear that you missed the gorgeous view because of bad weather. We are very thankful for your valuable advice, and we will try our best to meet your satisfaction in the next time.
Thank you again for choosing us this time, hope to see you in a near future.
Sincerely,
Team LIMON
| Rating: | |
|---|---|
| Packages: | Ropeway, Cruise and Western Lunch Plan |
| Attended as: | Families with Young Children |
| Posted on: | 2019/11/30 |
| Activity Date: | 2019/11/08 |
Reviewed by: Herman Florida USA
Really enjoyed this tour. Would recommend a weekday tour rather than weekend though. We booked for a Sunday and traffic to Fuji was thick and delayed which shortened time at the portion of tour visit to station of Mt Fuji. Also very crowded on Sundays. Tour guide was very pleasant and spoke very good English. Ropeway ride and lake cruise were a good combination. Tour Bus was clean and comfortable. Lunch stop and restaurant was great. Definitely recommend this tour for anyone looking to book a tour for Mt Fuji.
Dear Customer,
Thank you for review.
We are so honored that you enjoyed your trip and really looking forward to seeing you again in the next time!
Best Regards,
Team LIMON
| Rating: | |
|---|---|
| Packages: | Ropeway, Cruise and Western Lunch Plan |
| Attended as: | Families |
| Posted on: | 2019/11/30 |
| Activity Date: | 2019/11/10 |
Reviewed by: Koonz
We took 3hrs to reach 5th station and was given 45 minutes before departure. During the 45min, we were only able go to restroom as the restroom were so crowded, and took a few pictures around the shops..no time to walk around the fifth station at all..after that we head for lunch. The ambience of the restaurant was nice but we were only given 45min to finish our lunch..Lastly we went to cruise and ropeway before we headed back to shinjuku at 5pm. The overall experience was not very good as we spent most of the time traveling and limited time at the spot, the lady guide was not very friendly and instruction given was not clear.
Dear Customer,
Thank you for your review.
We are sorry to hear that you could not enjoy the travel because of the time and the service provided by our staff.
We will try our best to improve our trip.
Wish you a good day and hope to see you again in the next time.
Best Regards,
Team LIMON
| Rating: | |
|---|---|
| Packages: | Ropeway, Cruise and Western Lunch Plan |
| Attended as: | Families with Young Children |
| Posted on: | 2019/11/30 |
| Activity Date: | 2019/11/22 |
Reviewed by: Ladz
We had a wonderful time on this tour, our tour guide mayumi was kind and giving details on the places we visited, we also had a safe trip.
Overall experience was great, we took a lot of pictures and mt fuji was so beautiful. In Lake kawaguchi we were amazed by the colorful leaves and beautiful scenery.
Will definitely recommend this tour to my friends and relatives.
Thank you for this experience.
Dear customer,
Thank you for your joining our tour.
I have to say your photo looks amazing.
If you happened to come to Japan again, we are looking forward to your join again.
Sincerely,
Team LIMON
| Rating: | |
|---|---|
| Packages: | Bus Only Plan |
| Attended as: | Friends |
| Posted on: | 2019/11/28 |
| Activity Date: | 2019/11/15 |
Reviewed by: Jennie
It was well planned and the places we visited were wonderful. Yusuke san, the guide was helpful and entertaining all the way. The only thing which was upsetting was that some of the visitors from other tour groups who joined in the Lake Kawaguchi Cruise threw their plastic wrappers into the lake for convenience :(
I hope there are stronger measures to stop this littering to help preserve the beautiful lake.
Dear Customer,
Thank you for your review.
We will try our best to improve the travel.
We are so honored that you enjoyed your trip and really looking forward to seeing you again in the next time!
Best Regards,
Team LIMON
| Rating: | |
|---|---|
| Packages: | Ropeway, Cruise and Western Lunch Plan |
| Attended as: | Families with Young Children |
| Posted on: | 2019/11/25 |
| Activity Date: | 2019/11/21 |
Reviewed by: Raymond Tan
Despite me losing my wallet, I must still compliment the guide Ms Akiko, the bus captain and Mr Zhang a staff from their Osaka back office for trying to help me locate my lost wallet.
The service is simply outstanding. Despite the fact I didn’t recover my wallet, my family and I still really enjoyed the trip. Thank you...
Dear Customer,
Thank you for your review.
We are sorry to hear that you lose your wallet.
We are so honored that you enjoyed your trip and really looking forward to seeing you again in the next time!
Best Regards,
Team LIMON
| Rating: | |
|---|---|
| Packages: | Bus Only Plan |
| Attended as: | Families with Young Children |
| Posted on: | 2019/11/24 |
| Activity Date: | 2019/11/24 |
Reviewed by: Patsy McLaughlin
Ken and Ishi made our day very special. We appreciate their efforts very much and would highly recommend them for their knowledge and professionalism.
Ishi was a most excellent driver in heavy traffic.
Ken answered our questions about the tour sights, as well as many about Japanese culture. He also amused us with a Japanese lesson during the long drive. When weather prevented us from seeing Mt. Fuji, they substituted other sights to compensate. The Hoto restaurant they chose for lunch was also excellent. We could not have had better, more attentive guides.
We give them the highest recommendation.
Dear Patsy,
Thank you very much for your review. We are so glad you enjoyed our tour even in a rainy day. Though we couldn’t blow away clouds from Mt. Fuji with our breath, as you found, the area has many things that attract tourists around the year such as autumn foliage, cherry blossoms, museums, breweries etc. We are looking forward to serving you again.
Best wishes,
Ken
| Rating: | |
|---|---|
| Packages: | 8-10 Hours Port Stay (Fuji Five Lakes & Lake Kawaguchi Course) |
| Attended as: | Families |
| Posted on: | 2019/11/24 |
| Activity Date: | 2019/11/23 |
Reviewed by: Alan
The western lunch package is very nice. Three course meal and you can take photo outside of restaurant.
Dear Customer,
Thank you for your review.
We are so honored that you enjoyed the trip and lunch. We are all starving by only just looking at your picture.
Thank you for your time writing this and your picture!
And we are really looking forward to seeing you again in the next time!
Best Regards,
Team LIMON
| Rating: | |
|---|---|
| Packages: | Ropeway, Cruise and Western Lunch Plan |
| Attended as: | Friends |
| Posted on: | 2019/11/24 |
| Activity Date: | 2019/11/21 |
Reviewed by: Cyrus Van
The tour was very well organized, meeting place and all instructions are clear, receptionists and tour guides spoke very good English. The activities are given enough time to enjoy and appreciate Mt Fuji from the 5th Station to the Ropeway and the Cruise. Lunch buffet was at a hotel near Fuji Q with a wide variety of food.
I read a lot of reviews complaining about not seeing Mt Fuji - it’s not the tour agency’s fault. Luckily it was very sunny and we saw Mt Fuji in all its glory.
Dear customer,
Thank you for your booking.
We are honored to hear that you speak so highly of this tour. It is our pleasure to provide this service for you and thank you again for your time to write this feedback.
Wish you a good day and hope to see you again in the next time.
Sincerely,
Team LIMON
| Rating: | |
|---|---|
| Packages: | Ropeway, Cruise and Lunch Buffet Plan |
| Attended as: | Solo Travelers |
| Posted on: | 2019/11/23 |
| Activity Date: | 2019/11/21 |
Reviewed by: Ivy
The tour guide and driver are so nice and friendly, they made sure everyone had a great time. Not to mention the restaurant they took us for lunch has an epic My Fuji view!
Dear Customer,
Thank you for your review.
We are so honored that you enjoyed your trip and really looking forward to seeing you again in the next time!
Best Regards,
Team LIMON
| Rating: | |
|---|---|
| Packages: | Ropeway, Cruise and Western Lunch Plan |
| Attended as: | Solo Travelers |
| Posted on: | 2019/11/20 |
| Activity Date: | 2019/11/18 |
Reviewed by: John & Nok Stasio
We wished the boat cruise was longer down the river and the viewing at Mt. Fuji station 5 was longer. Restaurant food was really good, again we wished we had about 15 minutes longer to enjoy our meal and view. If the bus left an hour or two earlier from the starting point we would have had more time to enjoy the sites and not be so rushed.
Dear Customer,
Thank you very much for your feedback.
We are so glad that you spent your precious time writing the feedback. Thank you again for you valuable advice about the bus time . We will try our best to reach your satisfaction and hope to see you again next time.
Hope to see you again in a near future.
Best regards,
Team LIMON
| Rating: | |
|---|---|
| Packages: | Ropeway, Cruise and Western Lunch Plan |
| Attended as: | Couples |
| Posted on: | 2019/11/16 |
| Activity Date: | 2019/10/26 |
Reviewed by: Prabu
Good experience. English speaking guide was informative
Thank you for your review.
It is our pleasure to have you joining this tour. We are so glad that you quite enjoyed your trip. Besides Kyoto, Nara, Kobe we have other routes waiting for you to participant. We believe that you will also have a great time joining other tours.
Thank you again for booking with us.
Hope to see you again in a near future.
Sincerely,
Team LIMON
| Rating: | |
|---|---|
| Packages: | Ropeway, Cruise and Western Lunch Plan |
| Attended as: | Solo Travelers |
| Posted on: | 2019/11/16 |
| Activity Date: | 2019/11/14 |
Reviewed by: Travel_with_G
We traveled with a 2 year old baby and we were not provided with proper informations regarding baby related informations.
Dont take the rope tour we were just chucked in the cart like a sardine and were not able to see anything on the way up and down.
The tour guide were not friendly.
It was a rush at every stop.
The bus journey and bus driver was good.
With all said it was a worth it journey because Mount Fuji is just too beautiful to be missed.
Dear Customer,
Thank you very much for your feedback.
We are so glad that you joined us this time and spent your precious time writing the feedback. Thank you again for you valuable advice. We will try our best to reach your satisfaction and hope to see you again next time.
Hope to see you again in a near future.
Best regards,
Team LIMON
| Rating: | |
|---|---|
| Packages: | Ropeway, Cruise and Western Lunch Plan |
| Attended as: | Families with Young Children |
| Posted on: | 2019/11/16 |
| Activity Date: | 2019/11/08 |
Reviewed by: Ewa
Very friendly guide and perfectly planned trip for people who want to be taken to all important places. I think i would recommend it to the ones tired with walking for too long :)
Dear customer,
Its our great honor that you enjoy the trip.
Thank you for your precious time to write down this feedback .
Wish you a lovely day and hope to see you soon again in a near future.
Best regards,
Team LIMON
| Rating: | |
|---|---|
| Packages: | Bus Only Plan |
| Attended as: | Friends |
| Posted on: | 2019/11/15 |
| Activity Date: | 2019/11/13 |
Reviewed by: Traveler
I was very satisfied with this tour. Bus was modern and comfortable. Everything was very well organized and the views were spectacular. Highly recommend
Thank you for your joining our tour.
We have tours in Kyoto as well.
If you happened to come to Japan again, we are looking forward to your join again.
LIMON Team
| Rating: | |
|---|---|
| Packages: | Ropeway, Cruise and Western Lunch Plan |
| Attended as: | Solo Travelers |
| Posted on: | 2019/11/14 |
| Activity Date: | 2019/11/12 |
Reviewed by: Deandra
I have doubts about Veltra since there are only a few reviews, I didn't know whether it's trusted or not. My tour was on Sunday and there was no phone number available on Sunday in case I have questions. However, I got an email with instructions and directions to the meeting point, and yes there they are! On-time and clear activity schedule. Recommended!
Thank you for your joining our tour.
We are happy to know you enjoyed the tour with guide.
Please contact to Veltra Customer Center if you have questions or email us to cs_limon@shinkibus.co.jp
We are waiting for your next ride.
LIMON Team
| Rating: | |
|---|---|
| Packages: | Ropeway, Cruise and Western Lunch Plan |
| Attended as: | Friends |
| Posted on: | 2019/11/14 |
| Activity Date: | 2019/11/10 |
Reviewed by: Wei
The trip was absolutely amazing!
First off the bus that is provided is very comfortable. It is very clean and a smooth ride.
Our guide, Yusuke, was very kind and informative. Constantly pointing out landmarks and giving tidbits as we were riding towards Mount Fuji. His English is good, so feel free to ask questions!
The first part of the trip, they took us very close to the summit of the mountain. It was an amazing view. The day we went, it was very clear to see Fuji. Gorgeous!
Afterwards we were brought to a French restaurant. The food was good. I'm personally not big on French cuisine, but both of us enjoyed it.
The ropeway is probably my favorite part of the trip. The view that it brings you was absolutely mind blowing. The mountain was full view along with the city.
The cruise was fun. We timed the cruise to coincide with the sunset. The sunset along with a clear view of the mountain is fantastic. It was about a 15 minute ride so theres plenty of opportunities to get some good pictures.
Finally, you are given a voucher for some soft serve ice cream. We both chose the lavender flavour, surprisingly delicious :)
We highly recommend this day trip, especially if you just want to see the mountain and don't plan on staying in the area longer than a day.
Thank you for your joining our tour.
We are happy you visited there with good weather.
We have tours of Kyoto 1 day tours.
If you happened to visit Japan again, we are waiting for you.
LIMON Team
| Rating: | |
|---|---|
| Packages: | Review Rebate Special / Ropeway, Cruise and Lunch Plan |
| Attended as: | Couples |
| Posted on: | 2019/11/11 |
| Activity Date: | 2019/11/01 |
Reviewed by: Nando
Thanks for the tourist guide that made a pleasant trip and all time was kind with us
Thank you for your joining our tour.
We are happy you had good time with the guide.
We have tours in Kyoto as well. If you happened to be in Japan again,
we are waiting for you.
LIMON Team
| Rating: | |
|---|---|
| Packages: | Ropeway, Cruise and Lunch Buffet Plan |
| Attended as: | Solo Travelers |
| Posted on: | 2019/11/11 |
| Activity Date: | 2019/11/09 |
Reviewed by: Angeline
Meeting point was easy to find and pick up was on time. Bus was comfortable. Staff Akito was friendly, though her English was not easy to understand but she was helpful. We had a short toilet break halfway. Weather was great that day, we got lucky. Stopped at the 5th Station for around 40 mins. Very cold, beware. 3 course lunch was nice. Cruise was short but nice. Same area was the ropeway ride which we spent an hour at the top waiting for the foggy weather to clear but it didn't. We got the ¥300 worth voucher, u can redeem either an ice cream or a souvenir. Left at 4.30pm and got to Shinjuku around 6.15pm.
Thank you for your joining our tour.
We are happy to know you enjoyed in good weather.
We have tours for Takayama and Shirakawago, also 1 day tours in Kyoto.
We are waiting for your visit again/
Thank you.
LIMON Team
| Rating: | |
|---|---|
| Packages: | Review Rebate Special / Ropeway, Cruise and Lunch Plan |
| Attended as: | Families |
| Posted on: | 2019/11/11 |
| Activity Date: | 2019/11/08 |
Reviewed by: DazzS
We had a wonderful day out with our driver, Tuk and our local guide, Yuko. We saw a quick film of Fuji and the information centre then went to fifth station to visit the shrine and to admire a closer view of Mount Fuji and the surrounding areas. We then visited a local restaurant for delicious noodles and sake. We then continued to Arakurayama Sengen Park to take photos of Mount Fuji with the Pagoda and continued to enjoy the local markets and stalls and the Autumn Leaves Festival at Kawaguchiko. We were able to take phots of Mount Fuji from a variety of different locations and our day was well paced as we have young children (3, 6 and 11 years).
Our day was pleasant as our guide and driver were very knowledgeable, polite, friendly and accommodated our preferences. Highly recommend this tour if you like your own space and you’re travelling in a small group.
| Rating: | |
|---|---|
| Packages: | Mt.Fuji Viewing and Fuji Kawaguchiko Autumn Leaves Festival |
| Attended as: | Families with Young Children |
| Posted on: | 2019/11/09 |
| Activity Date: | 2019/11/07 |
Reviewed by: Rob Thompson
Overall this was a well run bus tour with our pickup from Shinjuku. Very comfortable bus departed around 9am and drove around 2 hrs before first activity of the day. While some of the stops felt a bit rushed, the upside is not only going half way up Mt Fuji to 5th station, but also including a few other fun activities.We were fortunate to have a clear day with just a bit of cloud, and got a great view & photos of Mt Fuji peak, which is not always possible due to weather conditions. Oshino Hakkai & Ninja Village were pretty & interesting, and the lunch was an exceptional buffet, far better than I expected and absolutely worth the small extra charge. The Fuji 4D simulator ride at the theme park was unexpected and good fun. Personally I felt that the extra time required for the Lake Kawaguchi stop was not worth the effort, too quick and really just another pretty lake for a quick photo. I would recommend a separate trip to Lake Hakone area for this purpose.
Guide Guilia was very enthusiastic and informative, and while the trip was conducted in English, I noted that she spoke several other languages fluently.
The only issue I had with the day I chose, was that it was a public holiday, and the easy 2 hr morning trip took over 4 hrs on the return because of very heavy traffic. In fairness while this was totally beyond control of the tour company and I offer no blame at all to them, they actually managed to minimise a bad situation as the bus driver skilfully negotiated B roads back to Shinjuku and by avoiding the expressway likely achieved the 4 hr return instead of a 5-6 hr disaster. I would not recommend doing this day trip on a public holiday, but I would not hesitate to otherwise recommend this tour to friends travelling to Tokyo in the future.
| Rating: | |
|---|---|
| Packages: | Mt. Fuji Tour with Lunch (2019 Plan) |
| Attended as: | Friends |
| Posted on: | 2019/11/07 |
| Activity Date: | 2019/11/04 |
Reviewed by: Lily
We had such an awesome time with this Mt. Fuji tour. The activities are well-organized, we enjoyed walking around the villages, taking photos with Ninja and beautiful Mt. Fuji almost every where we went to. The lunch was super delicious and since it was a buffet so our 4 kids enjoyed all their favorite food. Ami is such a friendly and knowledgeable tour guide, we loved the way she taught us how to make a small origami and I like her poems too. The price of the tour is higher than others but it is worth the money.
| Rating: | |
|---|---|
| Packages: | Mt.Fuji Tour without Lunch (2019 Plan) |
| Attended as: | Families with Young Children |
| Posted on: | 2019/10/25 |
| Activity Date: | 2019/10/03 |
Reviewed by: Annie
The tour to mount Fuji overall was great. Tour guide is very nice, scenery was beautiful and so much fresh air comparing to city. The sky was abit foggy but it cleared up near afternoon. The ropeway is very crowded, didnt get a good view but Kawaguchi lake cruise was relaxing and fun. Would love to go on more of these.
Dear Customer,
Thank you for taking part in our tour.We are so glad to hear that you spent a great time in Japan.
We are looking forward to seeing you again.
Wish you have a nice day.
Team LIMON
| Rating: | |
|---|---|
| Packages: | Ropeway, Cruise and Western Lunch Plan |
| Attended as: | Solo Travelers |
| Posted on: | 2019/10/24 |
| Activity Date: | 2019/10/21 |
Reviewed by: Selena
I went on the tour with my sister two days after the October typhoon. Due to a landslide caused by the typhoon, we had to take a detour, which resulted in additional travel time. Unfortunately, we were not able to travel up to the 5th station due to the change in schedule/timing. We were also not able to see Fuji-san due to the cloudy weather. But we understand that this is beyond the tour company's control. On the flip side, the tour guides were extremely friendly and tried to make up for cancelling the 5th station trip by providing some snacks, which were quite thoughtful. Overall, I like how the tour guides were organized and upfront about the change in schedule. They also incorporated some humour when interacting with us, which made us feel welcomed. The ice cream at the end of the tour was a nice touch to complete the experience (we recommend having the peach flavour!). I can imagine that the itinerary would be perfect if the weather was accommodating. We will definitely come back again, perhaps during spring time when Mt. Fuji is more visible.
Dear customer,
Thank you for taking part in our tour.
We are happy that our tour made up for the part of the unforeseeable weather and that you have had a good time in our tour.
We hope to see you again in the early future and please enjoy the next tour as well!
Regards
Team LIMON
| Rating: | |
|---|---|
| Packages: | Review Rebate Special / Ropeway, Cruise and Lunch Plan |
| Attended as: | Friends |
| Posted on: | 2019/10/24 |
| Activity Date: | 2019/10/15 |
Reviewed by: Iain
A very well organised day trip to Mount Fuji, including lunch, lake cruise and cable car ride.
Fantastic experience, although we only had a brief view of Fuji San (you can't control the weather!!).
Lovely light lunch at a "French Themed" restaurant in the theme park at the base of Fuji.
20 minute lake cruise and a cable car ride, with cracking views of Mount Fuji (if weather plays ball!!), expertly guided by Hiro!!
Thoroughly recommend this trip.
Dear customer,
Thank you for taking part in our tour.
We are very glad that you have had a great experience.
We hope that you will join our tour again in the future!
Have a good day.
LIMON
| Rating: | |
|---|---|
| Packages: | Ropeway, Cruise and Western Lunch Plan |
| Attended as: | Couples |
| Posted on: | 2019/10/11 |
| Activity Date: | 2019/09/26 |
Reviewed by: Fabio
The overall impression of the experience was great and everything was on time.
We're a couple and liked the most about the mountain and scenery nearby. However, it depends on the weather as well. We're a bit unfortunate because we could not see the top of the mountain as it was cloudy (indeed, we could not predict the weather accurately, because we booked earlier based on forecast and it supposed to be sunny). But, we had enough time to walk and explore at the 5th station. The staffs were all great and friendly: from the lady who welcomed us, the guide who speaks both japanese and english, and of course the driver. We expected to have a light lunch provided, but the trip included a proper course lunch which was great and delicious. Also, they have options for special dietry and you must make sure to let them know. We can advice future participants to book in advanced as the tour can easily get fully book, please state clearly if you have any special dietry for lunch, and enjoy your trips! Overall, it's highly recommended especially for those travelling with kids, couple, and old people. All the seighseeing, lunch, cruise, cable car, and return transport are included.
Dear customer,
Thank you for taking part in our tour.
We are very glad that you have had enough time spent at the area and enjoyed the service our staff provided.
We hope to see you again in the future!
Have a good day.
LIMON
| Rating: | |
|---|---|
| Packages: | Review Rebate Special / Ropeway, Cruise and Lunch Plan |
| Attended as: | Couples |
| Posted on: | 2019/10/11 |
| Activity Date: | 2019/10/06 |
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Reply from activity provider
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Dear Customer,
Thank you very much for your feedback.
We feel so honored hearing you enjoyed this trip.
We are grateful that you speak so highly of this tour, and we will definitely work harder to keep you satisfied. Wish you a merry day and hope we can meet again in a near future.
Thank you again for choosing our tour.
Yours truly,
Team LIMON