Reviewed by: Calt
In spite of very inclement weather conditions, we enjoyed the tour and appreciated the effort of our guide, Asako, to keep the tour on track.
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
| Attended as: | Families |
| Posted on: | 2019/06/12 |
| Activity Date: | 2019/06/10 |
Reviewed by: EVK
Highly recommend this particular tour of Fuji. Tour description is very accurate, every activity was completed in time. Tour started at 5th station, ok time was allowed there. Then lunch was in Fiji-Q park, lunch place was nice, French restaurant with full course menu. Then plenty of time was given for the scenic rope-way with best views of Fuji and a boat at Kawaguchiko lake. All tickets and lunch included in tour price; they even gave a voucher for an ice cream or small souvenir at lake Kawaguchiko. Would absolutely do it again.
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| Packages: | Standard Plan (Until August 18, 2019) |
| Attended as: | Families |
| Posted on: | 2019/06/12 |
| Activity Date: | 2019/06/01 |
Reviewed by: EVK
Highly recommend this particular tour of Fuji. It is really hard to get to Fuji using public transportation outside of climbing season, so bus tour is great option. Tour description is very accurate, every activity was completed in time. Tour started at 5th station, ok time was allowed there. Then lunch was in Fiji-Q park, lunch place was surprisingly nice, French restaurant with full course menu. Then plenty of time was given for the scenic rope-way with best views of Fuji and a boat at Kawaguchiko lake. All tickets and lunch included in tour price; they even gave a voucher for an ice cream or small souvenir at lake Kawaguchiko. We are family of 4, and everyone highly enjoyed overall experience in this tour. We would absolutely do it again. Thank you, VELTRA, well done!
Dear customer,
Thank you very much for choosing our tour!
We are glad that you and your family enjoyed the course at the restaurant and the overall trip experience.
We look forward to providing you with great tours again in the future.
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| Packages: | Review Rebate Special / Standard Plan |
| Attended as: | Families |
| Posted on: | 2019/06/12 |
| Activity Date: | 2019/06/01 |
Reviewed by: Intan
My family and I took the private tour arranged by Tokyo Star Agency to the Mt. Fuji area, not to the Mt. Fuji itself, but rather to the surrounding areas such as Lake Saiko, Saiko Iyashino-Sato Nenba, Hanaterasu, Mt. Fuji Ropeway and also a visit to the local sake brewery, Ide Sake. Our tour guide, Mrs. Yuko Matsuka was an amazing lady and spoke good English. She lives in the Mt. Fuji area so she has extensive knowledge about this particular region. I really adored her. She also paid attention to my daughters' needs, I could tell that she's sincere and thoughtful. She took us for lunch at Maple Restaurant, the food was very good, enjoyed by my kids and also myself. It was one of the many great meals I've had during my trip in Japan.
Although what we hoped for was to see Mt. Fuji from a far unfortunately didn't come true due to the weather (it was covered with clouds), yet we weren't disappointed since Mrs. Yuko tried her best to entertain us and took us to alternative spots for us to enjoy the day. I also need to mention our driver, Mr. Kenichi Higashi, who was a good driver and also very friendly. He made sure that we're well informed about the traffic condition; also was keen to offer us to make stops at the rest station along the highway.
Overall, I do recommend everyone who's interested in taking a private tour to Mt. Fuji area, to choose the Tokyo Star Agency's service.
Dear Intan-san,
Thank you for writing such a positive review for the driver, Kenichi-san and me!
We are so flattered. Also, we appreciate your detailed description of our tour.
I suppose your recommendation will invite other people, especially the people who want to travel with their family,
to the places you have visited. I would like to say thank you again and I expect hopefully we will be able to meet you and your family here in Japan next time.
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| Packages: | Mt.Fuji Viewing and Five Lakes Tour < 10-Hour > |
| Attended as: | Families |
| Posted on: | 2019/06/11 |
| Activity Date: | 2019/06/01 |
Reviewed by: Paula Tucker
We loved the trip to Mount Fuji, it was very cold and rainy. We only had about 30 min to look around, would have loved more time! The included lunch was excellent! The boat ride was nice with great views. We didn't get to do the ropeway due to wind but was refunded the cost which was great customer service. The free ice cream was a bonus that I forgot about! Overall I would take the trip again if I ever make it back to Tokyo!
Dear customer,
Thank you very much for choosing our bus tour and for your precious comment! We are sorry about the lack of time in the tour, and will improve this in the future.
We are also very glad that you were able to get your refund back and we look forward to seeing you again in our tour.
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| Packages: | Review Rebate Special / Standard Plan |
| Attended as: | Families |
| Posted on: | 2019/06/09 |
| Activity Date: | 2019/06/07 |
Reviewed by: TAR
It is really weird when the weather is not good (rain and windy ) and your guide instead of making your day better, nice and interesting in each stop he was reminding and highlighting our bad luck because of the weather and we will not be able of see nothing
If we had a knowledgeable guide during the 5/6 hours bus ride, the trip maybe become much better instead of dropping us in each stop telling have a round and see you in 30/45 min.
I believe it is not good idea to join the trip when
sky is not clear if you can check the weather forecast before
For those who booking before like in our case it would be fair from the VELTRA to cancel the trip and refund it or exchange with another trip
Wish that my feedback make your service better
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| Packages: | Mt. Fuji Tour with Lunch (2019 Plan) |
| Attended as: | Families with Young Children |
| Posted on: | 2019/06/09 |
| Activity Date: | 2019/06/07 |
Reviewed by: TAR
We have enough experience with hop on hop off buses in many cities around the world and I believe that the info given during Tokyo tour could become more interesting if they talk about Japanese culture, tradition and the county it self instead of just taking when there is interesting city seen place !
The rest of the tour was music back ground
I hope the next time something could change
Regards
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| Packages: | Same day Ticke |
| Attended as: | Families with Young Children |
| Posted on: | 2019/06/09 |
| Activity Date: | 2019/06/06 |
Reviewed by: EGGolicious
The trip was great. Apart from a bit hurry at each stop. We visit the ninja village and expect that we will see the ninja show but nothing except only one ninja for photograph.
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| Packages: | Mt. Fuji Tour with Lunch (2019 Plan) |
| Attended as: | Friends |
| Posted on: | 2019/06/08 |
| Activity Date: | 2019/06/06 |
Reviewed by: Marie
I was on the fence between booking a private tour or a bus tour to visit Mt. Fuji but I’m so happy I decided to book a private tour. I couldn’t have asked for a more knowledgeable and accommodating tour guide. Taiji made sure we were able to visit all the places we wanted to see around Mt. Fuji even if it went beyond the allotted time. He and the driver, Toshi, we’re fun to be with. I highly recommend their services to anyone who wants to visit Japan.
Dear Marie, it was a great pleasure to welcome you and thank you so much for leaving us a warm comment of your experience in the Fuji are.
Thank you also for booking both transfer services and I am sure Toshi welcomed you with his funky jokes since the day you arrived.
Hope that you will be back to Japan and to serve you again.
Sincerely,
Taiji
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| Packages: | Plan A: Lake Kawaguchi & Gotemba Outlets < 10-Hour > |
| Attended as: | Families |
| Posted on: | 2019/06/08 |
| Activity Date: | 2019/06/04 |
Reviewed by: Larkmom
We booked this tour to cap our Japan visit based on several reviews. Overall the experience was great because it went to several places which had it's good and bad points. Blessed with good, clear skies, our group was lucky to see Mount Fuji on our way to the lake and when we reached the 5th stop. That in itself made the trip worthwhile-be forewarned that when the weather does not cooperate, you may not have a chance to see Mount Fuji. As for the rest of the day, our tour guide was Liza who was super sweet and entertaining. She gave information about each area and about Japan in general which was fascinating. There was an automated guide who spoke a little about the area as well but honestly, we preferred listening to Liza. I've been to other tours in the past where you listened to a recorded guide but it was a human voice. The tour was packed with several destinations which made us feel a bit rushed. Our 3rd stop was at the ninja village which was also our buffet lunch. The park itself was so fun but because we were only given an hour there, we didn't enjoy the entire village. Wished we could've spent more time eating and exploring the village. We also enjoyed the 5th stop but were only given 30 minutes there. Again, would've loved to have hiked up and enjoy the area but we had a final stop to get to. The final stop was a virtual ride in a theme park which is similar to one of the Disney California adventure ride. In my opinion, we could've skipped this activity entirely so we can spend more time at the Ninja Village and 5th stop. Overall, the tour was good not outstanding due to the time constraints. Liza kept everyone on track and on time and did a wonderful job explaining the sites and history. I would recommend this tour with the lunch option because it was very good for what you get.
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| Packages: | Mt. Fuji Tour with Lunch (2019 Plan) |
| Attended as: | Families |
| Posted on: | 2019/06/08 |
| Activity Date: | 2019/06/05 |
Reviewed by: Erika
Best way to keep awake after trip from Europe and see as much as possible from Tokyo in short time
Thank you for using SkyHopBus TOKYO and your valuable opinion.
We will strive to provide better services.
We look forward to your future use.
Thank you very much.
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| Packages: | Same day Ticke |
| Attended as: | Solo Travelers |
| Posted on: | 2019/06/07 |
| Activity Date: | 2019/06/05 |
Reviewed by: Cheuk Hang LAI
The quality and arrangement of this one-day Mount Fuji trip were up to standard. With appropriate pricing, the trip included several tourist attractions and an unexpectedly decent meal. The Japanese staff members were generally nice and professional, and were capable of accommodating to English-speaking customers.
Thank you for booking with us!
We're glad that you enjoy the trip!
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| Packages: | Review Rebate Special / Standard Plan |
| Attended as: | Families |
| Posted on: | 2019/06/04 |
| Activity Date: | 2019/05/28 |
Reviewed by: Patrizia
I want emphasize that our tour guide and bus drivers were great! They were sweet and kind and really made sure the tour was kept organized. However, the actual tour was incredibly expensive for no reason! The only picture I was able to get of Mt. Fuji was on the bus! Now I understand that Fuji is very easily covered by clouds and the mountain can be seen once the clouds move. What I did not appreciate was that we were not able to go to the 5th station because of over crowding? How is that our problem? So we went to the 4th station and there was nothing there but a parking lot and a gift shop. Then we took the sky gondola ride just to see a dried up forest. The hot springs gave me a headache re the smell and the boat ride offered no views of Fuji. I believe this tour is falsely advertised and overpriced. I just wanted to get back to Tokyo.
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return without Lunch |
| Attended as: | Couples |
| Posted on: | 2019/06/03 |
| Activity Date: | 2019/04/22 |
Reviewed by: Gregg
It was a great overall tour of Tokyo BUT too many customers on the tour were VERY late arriving back at the tour bus again and again. This totally inconvenienced all the other people on the tour, cut into the time spent at tour sites including lunch and made the itinerary more rushed then should have been necessary. Customers waiting on the bus wanted the tour guide to leave these people behind so we could have the designated time at tour sites but instead, we waited an average of 15-30 minutes on the bus waiting for people who could care less about keeping us all waiting. The tour guide was great but went out looking for these late people, then jammed us through the rest of the program. Customers who were either slow, older or physically challenged such as using a cane for walking couldn’t keep up.
Grey Line needs to adhere to the rule of “make it back to the bus on time or we leave you behind” instead of making others angry at the tour guide, Greyline and the late customers. NOT what I paid for.
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| Packages: | 【Until December】Tokyo Bus Tour with Lunch |
| Attended as: | Couples |
| Posted on: | 2019/06/01 |
| Activity Date: | 2019/05/30 |
Reviewed by: Shu Min
A well-organised tour which was also good value for money. We were on board a very clean tour bus and had an excellent guide called Nao. He communicated very well in English and Japanese and his enthusiasm definitely added to our positive experience. We were very lucky to have perfect weather to see Mt Fuji - time at the 5th station was limited to 30 minutes, but there was more that adequate time for the lunch stop and then more time was spent at Lake Kawaguchi for the boat cruise and panoramic ropeway (which also included time for ice cream and souvenir shopping). We also found no issues with bringing our children along (5yr11mo and 28mo boys). The only negative part of the day was that we did have some difficulty finding the exact meeting point for the bus - signs pointing the way from the main street would have helped us a lot!
I would definitely recommend this tour to family and friends!
Thank you for booking with us!
We're glad that you enjoy your trip.
Have a nice day!
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| Packages: | Review Rebate Special / Standard Plan |
| Attended as: | Families with Young Children |
| Posted on: | 2019/06/01 |
| Activity Date: | 2019/05/24 |
Reviewed by: Gavin
The tour experience was delightful. The tour bus that I travelled in was spotless and Nao (the allocated tour guide on the day) was exceptional and made the day even better. The experience was well structured from Mount Fuji to the cable cars and ending with the lake tour. 5 stars from me.
Thank you for booking with us!
We're glad that you enjoy the trip.
Have a good day!
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| Packages: | Review Rebate Special / Standard Plan |
| Attended as: | Families with Young Children |
| Posted on: | 2019/06/01 |
| Activity Date: | 2019/05/24 |
Reviewed by: Jensen
This was a well organised tour with appropriate time spent at each venue. The various photograph points on the road, at the lunch restaurant and from the lake provide a variety of different angles and scenery around Mt Fuji.
A lot of time is spent on the bus but this is unavoidable due to the distance. Thankfully there are rest stops on the way there and back so the maximum bus time is approximately 1 hour between stops.
Our tour guide Nao was funny and very knowledgeable about the mountain and the various locations we visited.
Thank you for booking with us!
We're glad that you enjoy your trip.
Have a nice day!
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| Packages: | Review Rebate Special / Standard Plan |
| Attended as: | Families with Young Children |
| Posted on: | 2019/06/01 |
| Activity Date: | 2019/05/24 |
Reviewed by: UKWMtraveller
I chose this tour for the convenience of being picked up from my hotel in Tokyo. The seating in the coach was a little tight but no different from other coaches I've been on in Japan. Unfortunately, our guide repeated herself incessantly throughout the journey and this was exceedingly irritating. I'm sorry to say that I resorted to listening to music through my earphones in preference to hearing what our guide was saying. I booked the lunch option and was pleasantly surprised at the food quality. The place where we stopped catered specifically for large groups and was well set up for these.
My main issue was with the very short amount of time allocated at each stop. The day was cloudy, but with occasional clear spots, providing sporadic opportunities to photograph Mt Fuji. However, with only 15 to 30 minutes at each of the viewing stations, it was frustrating to have to return to the coach so quickly without having enough time to wait for a break in the clouds to take a decent photo of Mt Fuji. That said the views on and around lake Ashi were fabulous and the cable car journey to the top of Mt Komagatake was worthwhile, with some very nice scenery at the summit.
On the way back to Tokyo we chose not to return on the coach (even though we had booked it) and took the bullet train instead. This turned out to be an excellent choice because we were back in Tokyo Central Station within 35 minutes of boarding the train, rather than the three hours or so on the coach.
In fairness to the tour operator, I would say that the short time available at the viewing stations was not their fault, because I suspect that time restrictions applied to the large coaches at each stopping point. In hindsight, I think that I should have booked a more bespoke tour catering for fewer people. Being in a smaller vehicle/group might have provided the flexibility to make brief stops during our journey to take opportunistic photos of Mt Fuji when there were breaks in the clouds.
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
| Attended as: | Friends |
| Posted on: | 2019/06/01 |
| Activity Date: | 2019/05/30 |
Reviewed by: Mohamed
If you were looking for a very hands off yet exciting tour, look no further! our guide did a very good job organizing the group we had . We ended up seeing some truly amazing sights around Mount Fuji and some beautiful city scapes. Of particular note, was the Rope way as well as the cruise which was a beautiful way to see Mount Fuji. If you have an interest in photography, you'll have great time being able to photograph around Mount Fuji. The Vantage points are excellent! Overall I would say this tour exceeded my expectations and I would recommend it to anyone!
Thank you for booking with us!
We're glad that you enjoy your trip.
Have a nice day!
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| Packages: | Review Rebate Special / Standard Plan |
| Attended as: | Couples |
| Posted on: | 2019/06/01 |
| Activity Date: | 2019/05/24 |
Reviewed by: Daniel W
Thanks for the tour. Everything was good: the tour guide has helpful, the places we visited were memorable and the lunch was great!
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
| Attended as: | Couples |
| Posted on: | 2019/05/29 |
| Activity Date: | 2019/05/17 |
Reviewed by: Eve Wong
Difficult to locate the tour provider at pickup pt, no counter or signage board. The cruise is rather boring, would rather pay more if snacks and drinks can be provided during the cruise since it's a long day tour.
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
| Attended as: | Families |
| Posted on: | 2019/05/27 |
| Activity Date: | 2019/05/24 |
Reviewed by: Sathiah Sankar
Everything was perfect about it. I loved it. Guide was awesome. Looking forward for my next trip.
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
| Attended as: | Solo Travelers |
| Posted on: | 2019/05/27 |
| Activity Date: | 2019/05/18 |
Reviewed by: Julie
If you go on this tour, please take into account the weather forecast. The morning we left from Tokyo, it was pouring rain. The rest of the day was also covered in grey clouds, rain and fog. We therefore did not see Mt. Fuji at all. Not even a glimpse unfortunately. Although we did go up the cable car, we could not see more than like 30 meters ahead due to the fog.
Although the weather forecast is unpredictable, and the organization is of course not to blame for bad weather (humans can unfortunately not control it) it is a pity that we did not get any compensation whatsoever. Having paid this huge amount of money for a bus tour where we did not even see the mountain has simply been a disappointment. Nevertheless, the tour guide was energetic and nice.
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return without Lunch |
| Attended as: | Solo Travelers |
| Posted on: | 2019/05/26 |
| Activity Date: | 2019/05/21 |
Reviewed by: Chez
We visited this Mt Fuji tour on a lucky day where the sun was shining and we had wonderful clear views of Mt Fuji. Our Tour guide Nao was so funny and informative as well as informative. We had a packed day full of activities but it definitely didn't feel rushed or that we didn't have enough time at each activities. The lunch was at a fancy place tasting very delicious, and The lake cruise and ropeways were refreshing providing the best unobscured view of My Fuji The activities were very very good and I would 100% recommend this tour!
Thank you for booking with us!
We're glad that you enjoy the trip.
Have a good day!
| Rating: | |
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| Packages: | Review Rebate Special / Standard Plan |
| Attended as: | Families with Young Children |
| Posted on: | 2019/05/25 |
| Activity Date: | 2019/05/24 |
Reviewed by: Sunny
If you are looking for a convenient way to see Mount Fuji from japan this is the tour for you. Eko our guide for the day was pleasant, friendly and knowledgeable. She made the trip fun driving between site to sight. Her English was perfect and humor a joy. The lunch was fantastic, lots of variety and tasty. I highly recommend this tour if you only have a day to spend in the region. The option for the fast train back to Tokyo (which we choose last minute during the trip) is also worth the ride and experience. Eko helped us arrange that easily.
Considerations: It is a long day. Time of year - if it's a colder month, i might opt for a shorter tour.
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
| Attended as: | Friends |
| Posted on: | 2019/05/24 |
| Activity Date: | 2019/02/27 |
Reviewed by: Glenda
As promised the Hop-On Hop-Off bus made its’ way through the route, allowing us to get a sense of part of Tokyo. Unfortunately, the commentary was very stilted, and lacked history, and details. I usually enjoy getting an overview of a city on a Hop-On Hop-Off bus, but felt that we hit only a few highlights of Tokyo and the information received was less than satisfactory. The Hop-On Hop-Off offered a means to get to some places, but beyond that it was disappointing.
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| Packages: | Same day Ticke |
| Attended as: | Couples |
| Posted on: | 2019/05/24 |
| Activity Date: | 2019/04/22 |
Reviewed by: Mary
Time well spent and the guide speaks well and explains clearly. She is informative and never a dull moment. Would recommend friends/family to book this tour. thanks alot.
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
| Attended as: | Friends |
| Posted on: | 2019/05/21 |
| Activity Date: | 2019/05/16 |
Reviewed by: Heather
While the trip was good, everything went smoothly and the tour guide was very informative and helpful, it was disappointing to learn we have very little time at each stop. We felt very rushed, including for lunch. I suggest the tour return later, or you are upfront with customers that in order to fit in all of the activities the actual time at each stop is very limited.
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
| Attended as: | Friends |
| Posted on: | 2019/05/20 |
| Activity Date: | 2019/05/17 |
Reviewed by: RBA
Very nice and very fascinating tour. Will definitely do it again. Also no problem recommending to friends
| Rating: | |
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
| Attended as: | Families |
| Posted on: | 2019/05/20 |
| Activity Date: | 2019/05/16 |
Reviewed by: William
Dislike the multi dips , guide changing in mid day, and bus changing to max out the margins for the agency, sacrificing the comfort level and experience of the users. Morning guide was really poor as she waited for the return passengers from the shrine at the bus parking area instead of providing some sort of assistance in between the shrine and the bus lot
| Rating: | |
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| Packages: | 【Until December】Tokyo Bus Tour with Lunch |
| Attended as: | Families with Young Children |
| Posted on: | 2019/05/19 |
| Activity Date: | 2019/05/17 |
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Dear customer,
Thank you very much for choosing our tour!
We are pleased that you received an accurate description first and foremost in your tour.
It sounded like you had a great time, and that is what we like to see from our customers.
We look forward to serving you again in the short future!