All Reviews for 1-Day Tours

Japanese punctuality and attention to detail, all in a very simple and unassuming way. Great experience and very well paced and organized.
We were an eclectic crowd and the guide was even discreet enough to just act surprised when somebody asked her why Japanese “Fuji” water was exported to the United States and never drank by the japanese. I think she confused Fiji water with the water from Mount Fuji. Oh lord!...The guide was marvelous and discrete by saying she did not know....

It was bad raining day.
Did not get chance to go on the Ropeway and to see Mt Fuji, because of rain, fog and windy
The tour guide was good to explain things to us.
The bus driver is very excellent driver, no hiccups on the way she drives on the wet, fog winding road.
I did enjoy the tour.

We've enjoyed hop-on hop-off busses in other cities and decided to give it a try in Tokyo. There are two loops so we decided to do the longer loop (90m) and cone back the next morning for the shorter loop (60m). Your pass is good for 24 hours which is very nice. The bus we were on was not a double decker, but it has a see through roof. Unfortunately it is weathered and dull so you can see ok but it is not good for taking photos. You are given headphones and you plug into a soundtrack that narrates the trip. There are several languages to choose from. This is efficient but not very interesting. The narration directed us to look at things that were not always in our direct line of site, but rather tucked behind other buildings. We really just wanted to go for a ride and not hop off. If we'd gotten off we could see more so basically it is just a bus ride, not really a great tour. We opted not to come back the next day for the second loop.

The entire tour was rushed not sure why as we couldn't do the ropeway, so you would think we would have had extra time. They added a box to the website showing that it was closed after my group had already booked the tour. We took a cruise through the fog, and it was not on the cool pirate boat described and pictured. The cruise was a waste as well because you couldn't see anything. We also went to the museum which is supposed to provide a great view of Fuji but again we couldn't see anything.

We knew that it was a bus tour, but it was a little cramped compared to other bus tours that we have been part of in Sapporo. I think that is due to that this tour is in Tokyo so more people were on the bus. The tour guide, Irene was very nice and accommodating, despite some rude tour people on the tour bus. As a bit of advice, when you are given a time frame in Japan, you better be punctual or you will be left behind! As we were going to various places, we were on a challenging schedule, so the tour guide let everyone know this at the beginning of the tour, and everyone needs to be respectful of each other's time. Two people did not respect this rule and ended up being left behind at one stop, but made it back to the bus at the next stop, fortunately for them the distance was reachable, but I'm sure had a bit of a walk to catch up. The weather that day did not allow for us to see Mt. Fuji, which was a bummer, but not the fault of the tour guide or the tour experience.

We thoroughly enjoyed the all day tour. What attracted us in the beginning, was that it would be in English. Both the morning tour guide, and the afternoon tour guide, were very good, professional, and shared lots of information about the various areas the bus drove, as well as information on Japanese culture and customs. We saw such a wide variety of sights. Some were just driving by, and quite a few places you stopped for 45 minutes or so. It even included a river cruise. . I recommend paying to have your lunch included. It was ready for us when we got there, and was delicious. By doing that, we didnt have to rush around to figure out where we were going to eat. I highly recommend the All Day Grand Tokyo Tour

We only had one full day in Japan on our way home to Australia so we decided to take a tour out to the iconic Mt Fuji. We were picked up right on schedule from our hotel and spent about half an hour collecting other people from various locations before heading out to Mt Fuji. Our guide entertained us along the way with some history and personal anecdotes and even a little sing-along in Japanese. The weather favoured us too, the day being clear and sunny, so we were able to see the peak. The only downside was the cold wind. I was wishing for earmuffs! The cable car ride was cancelled due to the wind but we were able to see a lovely peace park instead. We could have returned to Tokyo on the bus, but we opted for the Bullet train instead. Our guide made all that easy. The experience of seeing those fantastic trains whooshing through the station while we waited for ours was amazing in itself. I'd definitely recommend this tour.

I enjoyed the scenery that I don't usually see while mingling with foreign tourists. I had fun getting off at various stops along the Blue and Red lines.

外国観光客に混ざりながら、日頃見られない景色を堪能しました。ブルー、レッドのコースを途中下車しながら楽しみました。

I can recommend the hop on/off bus. Gives a heap way to see the city and sites.

The guided tour picks up at Ikebukuro or Shinjuku station. Our tour guide was Nobu and he was quite wonderful! The bus ran right on time. It wasn't full for the day we chose because it was an overcast day. Mount Fuji peeked out of the clouds for just a moment while we were at the top so we got to see it!! It was awesome!! The tour hits up the Mt Fuji 5th station shop, includes a lunch at a French restaurant (with special accomodations for the vegetarian in our group). You get a $3 souvenir or ice cream voucher too. The cruise on the lake was the best part! If I was making a suggestion, the top of Mt Fuji and the amusement park could be 15 minutes longer and the lake area could be 30 minutes less in exchange. Other than that it was the absolute best and I would recommend to anyone!

The tour was good. I enjoyed.
I like that during the bus the guide was talking about some interesting things about Japan.
During the Cruise in Lake Ashi, you only can see Mt. Fuji almost when you have to leave de ship. I think this is not a good lake, a better one its the lake next to the Ashi Lake.
The lunch was very tasty but too small. I could eat more.
They have no pick up and drop off service from Asakusa area.
The tour was OK.

Every thing was out standing. Six of us. Guide was also v good. Even whether was in our favour.

What I love the most about the trip is our tour guide. Kana did an awesome of explaining and lifting the spirit of everyone on the tour.

We got lucky; the weather was nice! We were able to see and admire the majestically beautiful Mt. Fuji. Our very energetic tour guide, Blair, has provided the entertainment we needed while on the bus. Hence, our trip has become more fun and memorable. We are sure to revisit!!

It is highly recommended this tour of Fuji.

Mt. Fuji Fifth Station – It was cold with heavy rain in the trip to Mount Fuji. The tour guide was nice and caring. She was a Japanese with good spoken in English.

Lunch at Fuji-Q Highland was very great and the food was delicious. The environment in the restaurant in Fuji-Q Highland was nice and grand.

Cruise on Lake Kawaguchi & Fuji Panoramic Ropeway 
- We spent enough time in a boat at Lake Kawaguchi and Fuji Panoramic Ropeway. I enjoyed the trip and eating delicious soft serve ice cream.

Again, it was a Great tour! it was very convenient. 
I really enjoy the trip in Mt.Fuji 5th Station and Lake Kawaguchi Panoramic Tour and I will recommend to my friends to join this tour.

Outstanding tour of Mount Fuji and overall great experience. Mr. Koizumi did a fantastic job as our guide and I would definitely recommend him for anyone taking this tour. His knowledge and overall attitude made the trip something I know my family and I will not soon forget. Thanks to everyone that made the tour what it was.

I highly recommended this tour if you want to go to Mount Fuji. The bus was cleaned and the tour guide gave tour description for every accurately. Lunch at Fuji Q highland park was delicious and served very well. Although it was raining all day during the trip but we can enjoy it. We have enough time for cursing at Kawaguchiko lake and enjoy fantastic view during the ropeways. My children loves the free ice cream voucher.
I gave 5 stars for veltra and thank you for given us a memorable and wonderful journey in Mount Fuji.

Even though it was hard to find the meeting place since it was underground, we were pleased to know that the rest of the group were only boarding the bus. We were lucky that we were able to see the mountain since we were told that it was raining up until the day before our tour. The lunch was good and substantial, and kind of fancy because of the ambiance. The cruise was incredible since we got to see the entire mountain from the lake as well as the view from the top of the cable car ride. This was such a great experience even our parents were impressed! I definitely recommend this tour!

At first, we were hesitant to book this tour because the price was too good to be true, but we took a chance and wanted to experience it ourselves. We had a difficult time finding the meeting place and was late for a couple of minutes, but Ms. Terry, our guide, waited for us. The bus ride took 2 hours from Shinjuku to the Mt. Fuji 5th station. We were greeted with a picturesque view of the mountain as well as a lovely 40 minute tour with a pleasantly cold weather. Don't forget to try the mountain-shaped melon bread there! We had a good three course lunch at the Fuji Q Highland restaurant. It's also a great photo spot where you could see more of the mountain. We then headed to the Lake Kawaguchi boat cruise where you could have a closer look at the mountain as well as a cable car ride at Hakone rope way. As you exchange the ticket for the cable car, you also get a free pen as a souvenir. The tanuki dango with soy and matcha drink there is really good. There was also a good ice cream shop where you could choose from four flavors; peach, vanilla, lavender and grape. All in all, with the tour, food and the bus ride going back to the meeting point, the price for this full day tour is such a steal. I highly recommend this tour for those of you who want to maximize their budget. The guide was really good at explaining and was very accomodating!

In spite of very inclement weather conditions, we enjoyed the tour and appreciated the effort of our guide, Asako, to keep the tour on track.

Highly recommend this particular tour of Fuji. Tour description is very accurate, every activity was completed in time. Tour started at 5th station, ok time was allowed there. Then lunch was in Fiji-Q park, lunch place was nice, French restaurant with full course menu. Then plenty of time was given for the scenic rope-way with best views of Fuji and a boat at Kawaguchiko lake. All tickets and lunch included in tour price; they even gave a voucher for an ice cream or small souvenir at lake Kawaguchiko. Would absolutely do it again.

Highly recommend this particular tour of Fuji. It is really hard to get to Fuji using public transportation outside of climbing season, so bus tour is great option. Tour description is very accurate, every activity was completed in time. Tour started at 5th station, ok time was allowed there. Then lunch was in Fiji-Q park, lunch place was surprisingly nice, French restaurant with full course menu. Then plenty of time was given for the scenic rope-way with best views of Fuji and a boat at Kawaguchiko lake. All tickets and lunch included in tour price; they even gave a voucher for an ice cream or small souvenir at lake Kawaguchiko. We are family of 4, and everyone highly enjoyed overall experience in this tour. We would absolutely do it again. Thank you, VELTRA, well done!

My family and I took the private tour arranged by Tokyo Star Agency to the Mt. Fuji area, not to the Mt. Fuji itself, but rather to the surrounding areas such as Lake Saiko, Saiko Iyashino-Sato Nenba, Hanaterasu, Mt. Fuji Ropeway and also a visit to the local sake brewery, Ide Sake. Our tour guide, Mrs. Yuko Matsuka was an amazing lady and spoke good English. She lives in the Mt. Fuji area so she has extensive knowledge about this particular region. I really adored her. She also paid attention to my daughters' needs, I could tell that she's sincere and thoughtful. She took us for lunch at Maple Restaurant, the food was very good, enjoyed by my kids and also myself. It was one of the many great meals I've had during my trip in Japan.
Although what we hoped for was to see Mt. Fuji from a far unfortunately didn't come true due to the weather (it was covered with clouds), yet we weren't disappointed since Mrs. Yuko tried her best to entertain us and took us to alternative spots for us to enjoy the day. I also need to mention our driver, Mr. Kenichi Higashi, who was a good driver and also very friendly. He made sure that we're well informed about the traffic condition; also was keen to offer us to make stops at the rest station along the highway.
Overall, I do recommend everyone who's interested in taking a private tour to Mt. Fuji area, to choose the Tokyo Star Agency's service.

We loved the trip to Mount Fuji, it was very cold and rainy. We only had about 30 min to look around, would have loved more time! The included lunch was excellent! The boat ride was nice with great views. We didn't get to do the ropeway due to wind but was refunded the cost which was great customer service. The free ice cream was a bonus that I forgot about! Overall I would take the trip again if I ever make it back to Tokyo!

It is really weird when the weather is not good (rain and windy ) and your guide instead of making your day better, nice and interesting in each stop he was reminding and highlighting our bad luck because of the weather and we will not be able of see nothing

If we had a knowledgeable guide during the 5/6 hours bus ride, the trip maybe become much better instead of dropping us in each stop telling have a round and see you in 30/45 min.

I believe it is not good idea to join the trip when
sky is not clear if you can check the weather forecast before

For those who booking before like in our case it would be fair from the VELTRA to cancel the trip and refund it or exchange with another trip

Wish that my feedback make your service better

We have enough experience with hop on hop off buses in many cities around the world and I believe that the info given during Tokyo tour could become more interesting if they talk about Japanese culture, tradition and the county it self instead of just taking when there is interesting city seen place !

The rest of the tour was music back ground

I hope the next time something could change

Regards

The trip was great. Apart from a bit hurry at each stop. We visit the ninja village and expect that we will see the ninja show but nothing except only one ninja for photograph.

I was on the fence between booking a private tour or a bus tour to visit Mt. Fuji but I’m so happy I decided to book a private tour. I couldn’t have asked for a more knowledgeable and accommodating tour guide. Taiji made sure we were able to visit all the places we wanted to see around Mt. Fuji even if it went beyond the allotted time. He and the driver, Toshi, we’re fun to be with. I highly recommend their services to anyone who wants to visit Japan.

We booked this tour to cap our Japan visit based on several reviews. Overall the experience was great because it went to several places which had it's good and bad points. Blessed with good, clear skies, our group was lucky to see Mount Fuji on our way to the lake and when we reached the 5th stop. That in itself made the trip worthwhile-be forewarned that when the weather does not cooperate, you may not have a chance to see Mount Fuji. As for the rest of the day, our tour guide was Liza who was super sweet and entertaining. She gave information about each area and about Japan in general which was fascinating. There was an automated guide who spoke a little about the area as well but honestly, we preferred listening to Liza. I've been to other tours in the past where you listened to a recorded guide but it was a human voice. The tour was packed with several destinations which made us feel a bit rushed. Our 3rd stop was at the ninja village which was also our buffet lunch. The park itself was so fun but because we were only given an hour there, we didn't enjoy the entire village. Wished we could've spent more time eating and exploring the village. We also enjoyed the 5th stop but were only given 30 minutes there. Again, would've loved to have hiked up and enjoy the area but we had a final stop to get to. The final stop was a virtual ride in a theme park which is similar to one of the Disney California adventure ride. In my opinion, we could've skipped this activity entirely so we can spend more time at the Ninja Village and 5th stop. Overall, the tour was good not outstanding due to the time constraints. Liza kept everyone on track and on time and did a wonderful job explaining the sites and history. I would recommend this tour with the lunch option because it was very good for what you get.

Best way to keep awake after trip from Europe and see as much as possible from Tokyo in short time