Dear Customer, thanks for your feedback. Glad to know you like the services of the guide. But, at the same time we are sorry that you could not ride the elephant due to the festival and the election. After covid sometimes hotel offer the money exchange services and sometimes not. Regarding tips its not necessary to pay, if you are happy with the services only then pay and that also depends on the customer to customer how much they would like to pay. Yes, please next time come and see the Taj Mahal in Moon Light. Thanks Sohan Singh

Dear Customer, thanks for your positive feed back and we are happy to know that you saw Taj Mahal and Agra Fort comfortably. I will share your word of appreciation to the guide, he will feel happy. Yes, next time whenever you come to India, please use Veltra San as your travel partner. Also suggest your friends who would like to go to India, please use Veltra San. Thanks Sohan Singh

Dear Customer, thanks for your positive feedback. It motivates us to provide more better services to our valuable Japanese clients. I will share your word of appreciation to the guide, he will feel happy. In future also, if you and any of your friends would like to visit India, please recommend Veltra San as their travel partner. Thanks Sohan Singh

Dear Customer, thanks for your positive feedback. Your nice words motivate us to provide more better services to our valuable Japanese customers. I will share your words of appreciation to the guide. He will feel happy. In future, if you and any of your friends would like to visit India, please recommend Veltra San as their travel partner for India. Thanks Sohan Singh

Dear Customer, thanks for your feedback and noted that guide was good. But, wool store was enthusiastic to sell the product. I will tell the guide to take care of these things. Hope you give us a chance to serve you again whenever you come to India. Please use Veltra San as your travel partner for India. Thanks Sohan Singh

Dear Customer, Thanks for your feedback. i have gone through your statements and then I spoke to the guide. WE have assigned Mr.Raju as a guide with you who has a 15 years guiding experience. But, after your feedback i told him him to study more.
Regarding souvenir shop, guide told us he has informed the customer whether you want to go or not, even if you do not want to go, its ok. But, you decided to go, so after your consent guide took to the shop.
Regarding massage also guide informed the customer in advance and after customer`s consent he took to the massage centre. Regarding the price guide told informed us its JPY 8000 and not INR 8000. So, its normal charge for abhyangam + shirodhara massage in India.
Guide came to the office and we have clearly informed him to be more careful while doing your job. As a punishment we shall not use this guide for at least 6 months. We are extremely sorry for this. Thanks Sohan Singh

Dear Customer, thanks for your positive feedback. It motivates us to provide better services to our valuable clients. For us customer is like a God. Next time, whenever you and any of your friends would like to visit India, please recommend Veltra San as their travel partner. Thanks Sohan Singh

Dear Customer, thanks for your positive feedback. It really motivate us to provide good servicse for our fututre clients. In future if you and any of your friends / know person want to come to India, please recommend Veltra San as their travel partner. Thanks Sohan Singh

Dear Customer, thanks for your feedback. it motivate us to improve our services. Good to know you enjoyed your recently concluded tour to Taj Mahal. In near future, if you and any of your friend would like to visit India, please recommend VELTRA SAN as their travel partner. Thanks. Sohan Singh

Dear Customer, thanks for your feedback. We are very happy to know that you have enjoyed your trip to Taj Mahal Agra in a comfortable way. Next time also whenever you or any of your known person would like to visit India, please suggest VELTRA SAN as their travel partner. Thanks.

Dear Customer, thanks for your feedback. We are very happy to know that you have enjoyed same day Agra Tour - Taj Mahal. Hope next time also you will give us a chance to serve you. Whenever you or any of your friends visit to India please refer VELTRA SAN to use their travel partner for India. Thanks. Sohan Singh

Dear Customer, thanks for your feedback. We are very happy to know that you have enjoyed recently concluded your tour to North India. Hope next time also you will give us a chance to serve you. Whenever you or any of your friends visit to India please refer VELTRA SAN to use their travel partner for India. Thanks. Sohan Singh

Dear Customer, thanks for your positive feedback in respect to the Japanese speaking guide and the driver. We shall try to maintain same kind of services in future also. In future, any of your friend would like to go to India please recommend Veltra San as their travel partner. Thanks / Sohan Singh

Dear Customer, thanks for your feedback. We are glad to know you have enjoyed your recently concluded tour in India. We shall try our best to improve our services where we are lacking. Hope whenever you come to India next time, you will use VELTRA SAN as a travel partner. Have a great day. Thanks. With warm regards / Sohan Singh

Dear Customer, thanks for your feedback and we are happy that you have enjoyed your recent trip to India (Delhi / Jaipur / Agra). In future, whenever you have again any plan to visit India or any of your friend wants to visit India, please recomment VELTRA SAN. Have a nice day. Thanks.

Deat Customer, thanks for your feedback. It always help us to improve our service. We are glad to know you are satisfied with our services. Hope to serve you again when you come to India next time. Have a nice day. Thanks.

Dear Customer, thanks for your nice feed back. We shall try to maintain same kind of services to our all the customers. Looking forward to see you again in India after some time. Thanks and have a nice day.

Thanks for your feedback and we take it in a positive manner. We have noted that you liked the tourist route, content and could able to travel India in a trouble free manner. But, at the same time you are dissatisfied with the level of her Japanese language and some times her way of explanation and behavior was not up to the mark. After hearing this we are extremely sorry for this and in future we shall be more careful while selecting the guide. Hope in future you will come again to India and give us a chance to serve you better next time. Once again extremely sorry.

コージ・サンへ。
この度は、北インド4泊5日ツアー（デリー、ジャイプール、アグラ、デリー）をお楽しみいただけたようで、何よりでございます。
日本語ガイドのスレンダーがとても良いサービスを提供し、ご満足いただけたようで、大変嬉しく思います。
次回インドへお越しの際も、是非スレンダー氏をガイドに指名させていただきます。
それでは、良い一日をお過ごしください。