Hi traveler!

What a pleasure to receive your review! At Mexico Travel Solutions we are dedicated to providing a warm and safe service and it fills us with satisfaction to know that you had an excellent experience.

Thank you for trusting us and we hope to see you soon!

Best regards,
Mexico Travel Solutions

Hello 水五郎. Thank you for your review. We are so glad you found our services to your satisfaction. Our drivers are our shop front, and are so pleased to extend a warm welcome to
our visitors, especially to our Japanese friends. We look forward to welcoming you back here again one day soon.

ニックネーム: こーちゃん様
カッパドキア地方の空港は小さいですが、特にハイシーズン早朝から夜まで観光客で混雑しております。貸切でのお手配ですと、他のお客様を待つことなくすぐに出発でき、ゆっくり快適に過ごしていただけます。グループ・ご家族・お子様連れのお客様へぜひお勧めいたします。
この度は、弊社送迎サービスをご利用いただきありがとうございました。
Seyba Travel　長谷川

Hello,

Thank you for your wonderful feedback.

We're thrilled to hear that we were able to arrive right on time and provide you with a safe and comfortable journey.

We know how important punctuality is, especially for early morning pick-ups, and we’re so pleased we could meet your expectations.

We’d love to welcome you again on your next trip – thanks for choosing us!

Take care,

Maddie
Customer Experience Manager

Hello ベジータ. Thank you for taking the time to review our services. We always like our visitors to start their holidays here in a good mood. We are so pleased our driver set the scene well for you with kindness and smiles.

この度は当社のタクシーをご利用いただきまして誠にありがとうございました。また機会がありましたらご利用よろしくお願い致します。

Hello,

Thank you for sharing your experience, and we sincerely apologise for the inconvenience you faced with your delayed luggage and missed shuttle.

We always strive to be as flexible as possible with late customers; however, we must also consider the passengers already on board and the tight service schedule we operate under. While we understand this situation was frustrating, we always aim to depart on time and stay on schedule to ensure a smooth experience for everyone. When you miss your scheduled shuttle, we offer you the next available service.

If you'd like to discuss a potential refund, please reach out to our customer service team with your booking details, and they’ll be happy to assist you further - customerservice@cxn.com.au.

We appreciate your understanding.

Take care,

Maddie
Customer Experience Manager

この度はBikiをご利用いただき、誠にありがとうございます。
雨季でご利用が難しい場面があったとのこと、お手間をおかけして申し訳ございません。
その中でも多くの方がBikiをご活用いただいている様子をお感じいただけたとのお言葉に、
スタッフ一同励まされております。
確かに、日本と交通ルールが異なるため自転車専用道路がない場所でのご利用などは
慣れが必要になることもございます。
今後とも、何かお気づきの点やご要望がございましたらお気軽にお知らせください。
引き続きBikiをご愛顧いただけますと幸いです。

【Biki公式代理店】
株式会社テレコムスクエア

Hello さるちゃ. Thank you for your feedback. We are so sorry that you had this poor experience. The driver would have had your name on his schedule and should have taken you straight to your hotel after dropping the first couple off. There was no excuse for that response to you. This is not normal practice and we will look into it. Once again, our most sincerest apologies.