Reviewed by: Dean.
We enjoyed our full day tour. It gave us a feel for the city and met our expectations for a reasonably priced tour experience.
Lunch was quite good and there was plenty to eat. We got on the bus at 8am and the lunch stop was after 1pm, so I’d recommend taking snacks to keep you going.
The bus pulled-up in a couple of awkward places, making it difficult for some of passengers to get on and off at destinations.
Overall though, I’d recommend it.
| Rating: | |
|---|---|
| Packages: | 【Until December】Tokyo Bus Tour with Lunch |
| Attended as: | Couples |
| Posted on: | 2018/10/29 |
| Activity Date: | 2018/10/27 |
Reviewed by: もふこ
I participated alone on October 21. I signed up two days prior, but it was no problem. The young guide was very friendly and had a soft way of speaking, which I appreciated, and the driver greeted us by saying he would drive safely, which made me feel at ease. I had always wanted to visit Shirakawa-go, and a sightseeing bus tour is a convenient option for solo travelers. I wish I had a bit more time in Shirakawa-go. As for Gokayama, personally, I could have done without it... The tour that goes around Takayama might have suited me better. The weather was nice, and the scenery on the White Road was beautiful, so I was satisfied. I hope to come back with my mother next time.
10/21に一人で参加しました。
2日前の申し込みでしたが、大丈夫でした。
若いお兄さんがガイドでしたが、話し方も柔らかく好感もてましたし、運転手さんが最初に安全運転で参りますと挨拶をしてくれて安心できました。
いつかは行ってみたかった白川郷、、一人旅には観光バスツアーはお手軽です。
白川郷ではもう少し時間が欲しかったです。五箇山は、個人的には無くても良かったかな、、?高山を回る方のツアーの方が自分には合っていたかもしれません。
天気も良くホワイトロードの景色も綺麗で満足です。次は母と来れたらいいなあ。
| Rating: | |
|---|---|
| Packages: | 白川郷~五箇山 白山白川郷ホワイトロードプラン<7月~10月> |
| Attended as: | Solo Travelers |
| Posted on: | 2018/10/28 |
| Activity Date: | 2018/10/21 |
Reviewed by: Elle
What a great tour - well organised, great variety of activities, professional staff
| Rating: | |
|---|---|
| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
| Attended as: | Couples |
| Posted on: | 2018/10/27 |
| Activity Date: | 2018/10/23 |
Reviewed by: ぷぷりん
The autumn leaves have started in Shirakawa-go and Gokayama. We were blessed with clear weather and enjoyed a relaxed tour of this World Heritage site. Three-quarters of the group were international visitors.
I wondered about the bus seating arrangement, as we were completely separated during lunch. It felt quite awkward, especially since communication was completely lacking. The charm of travel often lies in the interactions we have, right?
The lunch didn't come with a menu, and while it was likely local cuisine, I was disappointed that I couldn't tell what I was eating. If I, as a Japanese person, felt this way, I can only imagine how the international guests felt. It seemed a bit inconsiderate.
The interpretation on the bus was really just "interpretation," and it was somewhat abbreviated. I think it would be better if the guide studied more about the tour destinations before providing interpretation. There was also a trainee tour conductor, but it felt like they were just sightseeing together with us. Even when we crossed paths during our walk, they seemed too absorbed in the sightseeing.
The experience of making rice crackers was interesting, but there were no English signs for the international guests, and there was very little sample food left. It felt like they weren't really interested in introducing their shop or encouraging purchases.
If there were a bit more thoughtful consideration, I would want to use this service again. The weather and route were fine, which made it all the more disappointing.
紅葉がはじまった白川郷。五箇山。
快晴に恵まれ、落ち着いたツアーで世界遺産を満喫しました。
4分の3が海外の方々と一緒でした。
バスの座席。昼食の席が完全に分かれていました。
バスの座席はいいのかな?と思いましたが、昼食の時はさすがに違和感がありました。
完全にコミュニケーションが取れない感じで。
旅行の魅力って、コミュニケーションだったりしますよね。
昼食もお品書きがなく、その土地のお料理なんでしょうが、何を食べているのかがわからず、残念に思いました。
日本人の私が思うのですから海外の人たちはもっと思ったのでは?
ちょっと不親切。
バスの中での通訳もほんとに「通訳」しかも少し端折っての通訳。
もっとツアー先の事を勉強してから通訳ガイドされたほうがよいのでは?
研修中の添乗員(?)の方もいらっしゃったのですが、一緒に観光のようでした。
散策中に顔を合わせても。観光に夢中のようで。
おせんべいの体験も面白かったのですが、海外の方々が寄るのに、英語の表示がなく、また試食も残りわずか。
本当にお店を紹介したいのか?購入してもらいたいのか?っていう感じでした。
もう少し細やかな気遣いがあれば、何度も利用したいと思いますが。
お天気とルートは問題なかっただけに。
Dear Pupu-rin,
Thank you very much for participating in our tour. We sincerely apologize for the inconvenience regarding the bus seating, lunch, and interpretation.
Regarding the bus and lunch seating, we typically arrange the bus seats in the order of applications. Meals are also organized by group. We do not specifically separate Japanese guests from foreign guests. On that day, there were 15 guests from overseas, and since they were all in one group, the seating for the bus and lunch became consolidated. If we had informed you about the guest information that day, there may not have been any misunderstandings.
On some days, Japanese guests and overseas guests become friendly, and sometimes guests from the same country exchange emails and keep in touch after returning home.
We sincerely apologize for the lunch menu issue. Meals are one of the great pleasures of travel. I will communicate to our tour guides and interpretation staff to support our guests as much as possible. Please feel free to ask the restaurant staff about any menu items you do not understand.
I regret that the interpretation staff and the trainees caused you discomfort. We will thoroughly educate our team to ensure that such issues do not occur in the future.
Your valuable feedback has brought many new insights to our attention. Thank you very much. When conducting the same tour every day, it is easy to assume that this level of service is sufficient or that certain things are common knowledge. However, our guests are different each day. We will continue to strive with the spirit of "ichigo ichie" (treasuring each encounter).
If you have the opportunity, I highly recommend visiting Shirakawa-go in winter, so please come and visit us.
Best regards,
ぷぷりん様
この度は弊社ツアーにご参加いただき、誠にありがとうございました。
バス座席や昼食、通訳の件でご迷惑をお掛けし大変申し訳ございません。
バスの座席・昼食の座席に関して
通常はお申し込み順でバスの座席を配置しております。お食事もグループごとに順に詰めていただいております。特に日本人と外国の方を分けてはおりません。
この日は海外からのお客様は15名いらしたのですが、15名で1グループだった関係でバスおよび昼食場所の座席が固まってしまいました。
添乗員からもその日のお客様情報をお知らせすれば誤解がなかったのかもしれませんね。
日によっては、日本人のお客様と海外からのお客様が仲良くなったり、たまたま同じ国からご参加したお客様同士がメール交換したりして、
帰国後も連絡を取り合ったりされることもあるようです。
昼食のお品書きに関して
大変申し訳ございませんでした。食事は旅の大きな楽しみの一つです。
添乗員、通訳スタッフにもできる限りお客様のフォローするように伝えます。
また、お店の人にもわからないメニューはどんどん質問をしてください。
通訳スタッフの件、研修生の件では嫌な思いをさせてしまいました。
今後このようなことがないよいうに徹底して教育してまいります。
ぷぷりん様からいただいた貴重なご意見によって、今回新たに気づかされたことが多々ありました。本当にありがとうございます。
毎日同じツアーを行っていると、これくらいで十分だろうとか、こんなことは知ってて当たり前と自分たちで勝手に判断しがちですが、
お会いするお客様は日々違います。これからも一期一会の気持ちを忘れずに精進してまいります。
また、機会がございましたら、冬の白川郷もおススメですので是非遊びにいらしてください。
| Rating: | |
|---|---|
| Packages: | 白川郷~五箇山 白山白川郷ホワイトロードプラン<7月~10月> |
| Attended as: | Solo Travelers |
| Posted on: | 2018/10/27 |
| Activity Date: | 2018/10/23 |
Reviewed by: スイマー 2014
On October 23, my spouse and I participated in a one-day tour from Kanazawa to Shirakawa-go and Gokayama. The weather was nice, and the autumn leaves along the Hakusan White Road were very beautiful. I have great respect for the locals who take care of the houses in Shirakawa-go and Gokayama.
The tour itself was very good.
However, there were a few disappointing points that need improvement: this time, there was a high percentage of European foreigners, with only four Japanese participants, which was quite few. The Japanese guide's explanations in Japanese were easy to understand, but I am worried that the subsequent English translation by the Indian guide did not match the Japanese explanations and was sometimes omitted, which may have left the foreign participants unsatisfied. It was very disappointing that there was no guide who could accurately explain the detailed information provided by the Japanese guide in English, considering historical context and customs, in a way that was easy for foreigners to understand. I hope that the Japanese trainee guide who was able to speak English will develop further.
10月23日に金沢発白川郷・五箇山1日ツアーに夫婦で参加した。天候もよく白山ホワイトロードの紅葉はとてもきれいでした。また、白川郷・五箇山集落の家々を大事に使用している現地の方々には頭が下がる思いである。
ツアー自体はとてもよかった。
少し残念で改善が必要なポイント:今回は欧州系外国人の割合が多く、日本人は4名と少なかった。日本人ガイドの日本語説明は分かりやすかったが、続くインド人?ガイドの英訳が日本語説明と合っていなかったり、省略されたりで外国人参加者が満足できたのか心配である。日本語ガイドの細かな説明を正確にかつ歴史・時代背景・風習など考慮して外国人にも分かりやすく英語で説明できるガイドがいなかったことがとても残念である。当日参加の英語のできる日本人研修生ガイドが育ってくれればと期待する。
Dear Swimmer 2014,
Thank you very much for participating in our tour. The autumn leaves along the Hakusan Shirakawa-go White Road are currently at their peak. Soon, these leaves will descend into Shirakawa-go and Gokayama.
In the villages around Hakusan, including Shirakawa-go and Gokayama, many traditional customs and ways of life still remain. It is often surprising to find that even though they are in different prefectures, the tools used are the same, or that there are similar dialects.
If you were able to experience even a little of the lives of the people who are nurtured by the sacred peak of Hakusan, I would be very pleased.
Thank you for your valuable feedback on areas for improvement. Our tour is supported by several English-speaking interpreters, but it seems there are differences in individual skills. We will strive to reinforce staff retraining in the future.
スイマー 2014様
この度は弊社ツアーにご参加いただき、誠にありがとうございました。
白山白川郷ホワイトロードの紅葉は今がちょうど見頃です。今後この紅葉が白川郷や五箇山へと降りてまいります。
白川郷・五箇山をはじめ白山周辺の各県の集落では、いまでも昔ながらの風習や生活が数多く残っております。
そして違う県なのに、使っている道具が同じだったり、ちょっとした方言が一緒だったりして驚かされることもしばしばです。
霊峰白山に抱かれながら生かされている人々に少しでも触れて感じていただけたのなら、大変嬉しく思います。
改善ポイントは貴重なご意見ありがとうございます。
当ツアーは数名の英語通訳スタッフにお手伝いしていただいておりますが、個々にスキルの差があるようですので
今後スタッフの再教育を徹底していきたいと思います。
| Rating: | |
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| Packages: | 白川郷~五箇山 白山白川郷ホワイトロードプラン<7月~10月> |
| Attended as: | Couples |
| Posted on: | 2018/10/25 |
| Activity Date: | 2018/10/23 |
Reviewed by: Alka Mall
It was a fantastic day except for the lack of WiFi in the bus
| Rating: | |
|---|---|
| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return without Lunch |
| Attended as: | Families |
| Posted on: | 2018/10/24 |
| Activity Date: | 2018/10/22 |
Reviewed by: Aztr
We did the all day tour. Our guide in the morning was wonderful great English and did a good job of keeping group together and on time. The afternoon tour was very unorganized and rushed. Tour guide English was average talked muffled into microphone and did not keep the group together would walk a few steps stop and wait for everyone very disappointing! Also return service to hotel is long and exhausting!
| Rating: | |
|---|---|
| Packages: | 【Until December】Tokyo Bus Tour with Lunch |
| Attended as: | Couples |
| Posted on: | 2018/10/16 |
| Activity Date: | 2018/10/14 |
Reviewed by: Robin Olsen
We had a fabulous tour of Tokyo with Tom as our guide! He was so kind, informative, and interesting. He picked us up at the cruise port right on time and showed us as many highlights of Tokyo as we had time for, and we loved them all. We saw a really nice variety of Buddhist temple, Shinto shrine, Imperial palace as well as more modern shopping and government districts. We had a great driver too who dropped us off close to whereever we were going. Tom was flexible about our needs. We requested one of the department store food halls for lunch, and he took us to a great one and found a nice rooftop area for us to eat at. It was so fun to have Tom guide us through the hall and explain the food to us. After the trip, Tom sent us all pictures and a journal of the day—so thoughtful! We loved Tokyo and Tom and can’t wait to return and schedule more tours with him!
| Rating: | |
|---|---|
| Packages: | 8-Hour Private Charter with Guide |
| Attended as: | Families |
| Posted on: | 2018/10/16 |
| Activity Date: | 2018/10/12 |
Reviewed by: Jaypee
I will rate it 5 stars/outstanding if the weather in mt fuji were good but it was foggy/cloudy that day. Thanks to our tour guide mr.yoshi of japan gray line, he tried his best making our tour enjoyable though the weather was not favorable for us to see mt fuji. We enjoyed the tour. Highly recommended.
| Rating: | |
|---|---|
| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
| Attended as: | Friends |
| Posted on: | 2018/10/12 |
| Activity Date: | 2018/10/08 |
Reviewed by: Cher
Great tour. I love the lake cruise esp the pirate ship and the gondola. It was an amazing experience. The tour guide spring was very nice and entertaining, she is very funny and helpful.
Overall, tour was excellent. Had a unique experience and i enjoyed it even though i'm solo traveller.
| Rating: | |
|---|---|
| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch |
| Attended as: | Solo Travelers |
| Posted on: | 2018/10/12 |
| Activity Date: | 2018/10/10 |
Reviewed by: Rod
Best experience during our stay in Tokyo. Everything was on time and managed with great professionalism. Highly recommended!
We went with our two kids 11 and 13.
Make sure you check the weather. It can’t be cloudy or you won’t see Mt Fuji. Take the bullet train to return to Tokyo.
Kids enjoyed everything!
| Rating: | |
|---|---|
| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
| Attended as: | Families with Young Children |
| Posted on: | 2018/10/11 |
| Activity Date: | 2018/10/09 |
Reviewed by: Sarine
Tom, our tour guide was simply fabulous. He arrived at our hotel on time and had a driver with him. He explained our plan for the day and asked if we wanted to alter anything. It was raining that day so he suggested an alternate tour so we can get the most out of the experience. Instead of going to the Pagoda to view Mt Fuji ( which wouldn’t happen because of the fog and rain), we decided to visit the natural ice cave and wind cave instead. It was such an adventure and me and my girlfriends had so much fun. We then went to an authentic tic Japanese restaurant for lunch by the lake, did the ropeway, went to a Sakw brewery and finished off with a bath at the hot springs. If tpu’re thinking of a day trip to MT Fuji, hiring Tom is the only way to go! And he spoke perfect English :)
Thank you so much for a wonderful day Tom!!
| Rating: | |
|---|---|
| Packages: | Plan A: Mt Fuji & Hakone Tour < 10-Hour > |
| Attended as: | Friends |
| Posted on: | 2018/10/11 |
| Activity Date: | 2018/10/04 |
Reviewed by: Sanders Naik
The Trip to My Fuji, Janine and cruise to Lake Ashi gives you a memorable experience to cherish for your life. Well organised tour with English guide made it easy to understand the things. The beautiful scenery of lake Ashi,Gondola ride, and marvellous Mt Fuji makes a wonderful combination. The return journey via Bullet Train was an icing on the cake.
Go for it.
| Rating: | |
|---|---|
| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
| Attended as: | Families |
| Posted on: | 2018/10/10 |
| Activity Date: | 2018/10/08 |
Reviewed by: Roy
The tour leader was very organised and informative. She shared information that was both specific to the sight seeing and general info on Japan and the culture. She had a great sense of humour. Highly recommended.
| Rating: | |
|---|---|
| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bus Return without Lunch |
| Attended as: | Families |
| Posted on: | 2018/10/09 |
| Activity Date: | 2018/09/27 |
Reviewed by: Jeannette and Tony
Overall tour was excellent. Long drive, but that was to be expected. Nori was friendly and informative.
Climate control in van needed to be more efficient.
Lunch stop location was excellent. Participants pay for own lunch, not included with tour price.
Tour stops were not the typical tourist stops, but more local attractions which were wonderful and not at all crowded.
Thank you for your warm words! Very happy to hear from you... It was a pleasure for us as well to spend with you all!!! Cloud sea was so beautiful, wasn't it? So sorry for the climate control in van and thank you for letting us know... Please say hi to everyone and thank you very much again!!! Noriko
| Rating: | |
|---|---|
| Packages: | Mt.Fuji 5th Station and Lake Kawaguchi Tour < 10-Hour > |
| Attended as: | Friends |
| Posted on: | 2018/10/02 |
| Activity Date: | 2018/09/27 |
Reviewed by: Sian
This tour was really great!!! It's with the company Gray Line Tours and they take you to Fuji, Hakone sky gondola, Owakudani valley, and a cruise on lake Ashi. Our guide "Yoshi" was really funny, interesting, and informative. He told us just the perfect amount of information and made it memorable. He took care of us well on the bullet train too. There was enough time at all the destinations to enjoy. I recommend this trip to Mt Fuji and the surrounding area!
| Rating: | |
|---|---|
| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return without Lunch |
| Attended as: | Families |
| Posted on: | 2018/09/27 |
| Activity Date: | 2018/09/24 |
Reviewed by: STATION
Shirakawa-go and Gokayama were of course great, but the scenery along the White Road was even more wonderful than I had expected. Above all, the guide was a very nice person, and their stories were interesting, which made the experience very enjoyable. I confidently believe this is a tour I can recommend to others.
白川郷と五箇山はもちろん良かったのですが、ホワイトロードの景色も期待していた以上に素晴らしかったです。何よりガイドさんがとても良い方で、しかもお話が面白かったので、とても楽しむことができました。
自信を持って他の方にもお薦めできるツアーだと思います。
Dear STATION,
Thank you for participating in our tour and for sharing your valuable experience. It seems you enjoyed it, and all of our staff, especially the driver on the day, were delighted.
Shirakawa-go and Gokayama are both gassho-style villages, but they have different atmospheres, and I hope you found them enjoyable.
The "Hakusan Shirakawa-go White Road" is also a place that is not easy to visit on your own, but I can confidently recommend it. The autumn foliage season is particularly a must-see.
Please do recommend it to your family and friends. If you visit the area again, please let us know. We look forward to seeing you again!
STATION様
この度は弊社のツアーにご参加、貴重な体験談ありがとうございます。
お楽しみ頂けたご様子でスタッフ一同、特に当日の運転手は喜んでいました。
白川郷と五箇山は同じ合掌集落ですが雰囲気も違っていて楽しんでもらえたのではないかと思います。
「白山白川郷ホワイトロード」も個人ではなかなか行きづらい場所ですが自信を持っておすすめできる場所です。
特に紅葉シーズンは必見です。
是非御家族やお友達にもお勧めしてください。
また近くに訪れた際はお声かけください。
お待ちしております!!
| Rating: | |
|---|---|
| Packages: | 白川郷~五箇山 白山白川郷ホワイトロードプラン<7月~10月> |
| Attended as: | Couples |
| Posted on: | 2018/09/26 |
| Activity Date: | 2018/09/24 |
Reviewed by: こめり
I wanted to visit Shirakawa-go, so I joined a tour. We departed from Kanazawa Station, traveled through the White Road to Shirakawa-go, and then explored Takayama and experienced making rice crackers before returning to Kanazawa Station. During the bus ride, we were able to look at brochures while receiving explanations about the highlights and delicious food, which made for an efficient sightseeing experience. It took about 10 hours from departure to return, but they created quiet time for us to rest during the journey, allowing us to enjoy the entire trip! There was also an interpreter on board, so about half of the participants were from overseas, and they accommodated vegetarian meals as well. I was very satisfied with both the tour content and the staff's service. Thank you!
白川郷に行ってみたくてツアーに参加しました。
金沢駅を出発して、ホワイトロードを通って白川郷に行き、そのあと高山散策とお煎餅焼き体験をして金沢駅に戻ってくるツアーでした。
バスの移動中にパンフレットを見ながら見所や美味しい食べ物の説明をしてもらえたので、効率よく観光できたと思います。
出発から戻ってくるまで10時間くらいかかりましたが、移動中に寝れるよう静かな時間を作ってくれたので、最後まで楽しく過ごせました!
通訳さんも乗っていたので、参加者の半分くらいは海外からの参加者で、ベジタリアン食とかも対応してました。
ツアーの内容も、スタッフの方々の対応も大満足でした。ありがとうございました!
Dear Komeri,
Thank you for participating in our tour and for sharing your valuable experience. I also enjoyed guiding you on that day. I conveyed your kind words to the driver, and he was very pleased.
We strive to help everyone learn about Kanazawa, Shirakawa-go, and Takayama. Thank you for using this as a reference and for creating memories from your trip. We hope to provide enjoyment for our international guests as much as we can.
Please feel free to reach out again when you visit Kanazawa. We look forward to seeing you!
こめり様
この度は弊社のツアーにご参加、貴重な体験談ありがとうございます。
当日はありがとうございました。私も楽しくご案内をさせていただきました。
ドライバーにもこめり様のお言葉を伝えたところ大変喜んでいました。
金沢や白川郷・高山にについて皆様に知っていいただきたく案内に努めております。
ご参考、旅の思い出にしてくださりありがとうございます。
海外からのお客様にも楽しんでもらいたく、できる範囲ですが対応させて頂きました。
是非また金沢にお越しの際はお声かけください。
お待ちしております!!
| Rating: | |
|---|---|
| Packages: | 白川郷〜高山ホワイトロード<8/1~10/31> |
| Attended as: | Friends |
| Posted on: | 2018/09/26 |
| Activity Date: | 2018/09/26 |
Reviewed by: ベッコ
The thrill of passing through White Road is amazing. You can't see such breathtaking scenery even in Hokkaido. Also, the guide was great.
ホワイトロードを通過する時のあの恐怖感、最高です。北海道でも、あれだけの絶景は見られません。それと、ガイドさんも良かったですよ。
Dear Becco,
Thank you for participating in our tour and for sharing your valuable experience. We are all delighted to hear that you were satisfied.
The photo of Fukube Falls is beautiful. It was great to see other waterfalls with a good water flow that day.
We especially recommend the White Road in autumn, so please do reach out to us when you visit Kanazawa again. We look forward to it! We will also ensure to provide guidance that will create lasting memories for you.
ベッコ様
この度は弊社のツアーにご参加、貴重な体験談ありがとうございます。
ご満足頂けたご様子、スタッフ一同喜んでおります。
ふくべの大滝のお写真、綺麗ですね。
当日は、他の滝も水量の多いものを見れて良かったです。
特におすすめは秋のホワイトロードですので、
是非また金沢にお越しの際はお声かけください。
お待ちしております!!
またお客様の思い出に残るようなご案内もさせて頂きます。
| Rating: | |
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| Packages: | 白川郷〜高山ホワイトロード<8/1~10/31> |
| Attended as: | Couples |
| Posted on: | 2018/09/25 |
| Activity Date: | 2018/09/22 |
Reviewed by: Solo Traveler
I booked this trip about two weeks in advance thinking all would go well, but it rained the entire time. It’s not the tour guides fault, but was a bit disappointed we didn’t get to see Mt Fuji not get to take the sky ride. The tour guide and layout, however, were excellent! The tour guide was quite humorous and was able to take light off of the fact that we had bad weather. Was still worth the money.
| Rating: | |
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
| Attended as: | Solo Travelers |
| Posted on: | 2018/09/25 |
| Activity Date: | 2018/09/20 |
Reviewed by: ちゃちゃ
Thank you for the comfortable tour. Perhaps because the reviews I saw in advance were so wonderful, it didn't quite reach the highest level of excitement, but it was a very satisfying tour.
In particular, the guide's explanations were kind and thorough, incorporating a lot of information that I wanted to know. I felt a high level of likability, which I believe is also due to their personality.
Regarding the minimum number of participants, I hesitated when applying, wondering if the tour would be canceled if there were fewer than four people. However, I learned that it is conducted about 300 times a year. If that had been clearly stated, I might have applied without hesitation.
快適なツアーを有難うございました。
事前に拝見した口コミがあまりにも素晴らしかったせいか、最高でした!までのテンションには至らなかったのですが、とても満足なツアーでした。
特にガイドさんの説明は、親切 丁寧で
知りたいと思うことをたくさん盛り込んでくださいました。お人柄もあると思いますが好感度高く感じました。
催行人数についてですが、4人に満たなかった場合は取りやめ?と申し込み時に迷いました。けれど、実際は年300回位
実施されているとのこと、そのように表記されていたら悩まずすんなり申し込めたかしら、と思いました。
Dear Chacha,
Thank you for participating in our tour.
Your photos are wonderful. The colors of the cosmos in the foreground and the rice fields during the harvest season are truly soothing. This is a landscape that can only be enjoyed at this time of year in Shirakawa-go.
Regarding the reviews, we are very pleased to receive such high evaluations from everyone, and it has also become a positive pressure for us. Without becoming complacent with this recognition, we will continue to work together as a team to ensure that our tours are enjoyable for everyone.
Additionally, starting this year, the minimum number of participants required for the tour is two. We apologize for the delay in updating this information. Thank you for your feedback.
We hope you will visit us again when the opportunity arises.
ちゃちゃ様
この度は弊社ツアーにご参加いただきありがとうございました。
お写真素敵ですね。
手前のコスモスと稲刈りシーズンの田んぼの色合いがとっても癒されます。
この時季しか楽しめない白川郷での風景ではないでしょうか。
口コミに関しては、皆様から大変高い評価をいただきスタッフ一同喜んでおりますが、いい意味でのプレッシャーにもなっております。
この評価に驕ることなくより皆様に楽しんでいただけるツアーとなるよう、スタッフ一丸となって今後も努めてまいります。
なお、最少催行人数については、今年度より2名で催行いたしております。
催行人数の修正が遅れましたことお詫び申しあげます。
ご指摘ありがとうございます。
また機会がございましたら是非こちらにお越しくださいませ。
| Rating: | |
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| Packages: | 白川郷~五箇山 白山白川郷ホワイトロードプラン<7月~10月> |
| Attended as: | Solo Travelers |
| Posted on: | 2018/09/21 |
| Activity Date: | 2018/09/18 |
Reviewed by: nemo×2
A plan to take your time from morning until evening. The driver and guide were both enjoyable and made the time fly by. It was great to leisurely travel the White Road, a place you wouldn't typically visit on your own, with stunning views from the car window. Even with the holiday crowds, we were able to enter Shirakawa-go right away, a privilege of the tour. We were able to thoroughly explore three World Heritage sites, including the views from the car window.
朝から夕方まで、じっくりと行くプラン。運転手の方やガイドさんもそつなく楽しくあっという間でした。個人では中々行かないホワイトロードをゆっくりと行く、車窓からの景色は最高です。連休の混雑も脇目にツアーの特権?白川郷にすぐに入場できました。車窓を含めて三ヶ所の世界遺産をしっかり見学できました。
Dear nemo×2,
Thank you for participating in the "Shirakawa-go and Gokayama: Two World Heritage Village Experience Tour"! We are delighted to hear that you enjoyed your time, and our entire staff, especially the driver and guide on the day, are very pleased.
As you mentioned, the "Hakusan Shirakawa-go White Road" is indeed a location that can be difficult to access individually, especially for those who are not comfortable driving. However, by joining our tour, you can relax and enjoy the ride on the bus.
Additionally, we are aware of the busy times and periods in Shirakawa-go, allowing us to navigate through traffic with ease, which has received great feedback from our guests. We also highly recommend visiting Shirakawa-go in winter!
Please feel free to reach out to us again when you visit this area.
Thank you for your feedback!
nemo×2様
この度は「白川郷・五箇山 二つの世界遺産集落満喫ツアー」にご参加頂きましてありがとうございました!
お楽しみ頂けたご様子でスタッフ一同、特に当日の運転手とガイドは大変喜んでおります。
「白山白川郷ホワイトロード」はおっしゃる通り個人ではなかなか行きづらい場所(特に運転の苦手な方)ですが、
弊社ツアーにご参加頂くとバスでごゆっくりお楽しみ頂けます。
また、事前に白川郷の込み合う時期、時間を把握してますので、
渋滞を横目に優越感満載!で皆様には大変ご好評です。
冬の白川郷もオススメです!
是非またこちらへお越しの際はお声掛け下さいませ。
この度はご投稿頂きましてありがとうございました。
| Rating: | |
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| Packages: | 白川郷~五箇山 白山白川郷ホワイトロードプラン<7月~10月> |
| Attended as: | Friends |
| Posted on: | 2018/09/18 |
| Activity Date: | 2018/09/16 |
Reviewed by: Iain
The tour was well organised, the tour guide was the best we had all week, Yoshi was helpful and informative. The weather was not the best but we still had an amazing time. 5th Station was very misty, the shrine there was worth a look. Cable car up to Volcano crater was good, black eggs and a spot of shopping. The boat trip was good, we managed to see Mount Fuji for about 30 seconds and got a picture too.
| Rating: | |
|---|---|
| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
| Attended as: | Couples |
| Posted on: | 2018/09/16 |
| Activity Date: | 2018/09/14 |
Reviewed by: Aussie Brian
Well presented, staff knowledge provided most helpful response to queries and made the day a great success
| Rating: | |
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| Packages: | 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch |
| Attended as: | Couples |
| Posted on: | 2018/09/13 |
| Activity Date: | 2018/08/26 |
Reviewed by: コチコチ
This was my first time using the service of a taxi driver who could speak English. I was attending a foreign visitor who was visiting Kyoto for the first time, so we went to well-known tourist spots, but I was truly moved by the guide talk about places I had never known before and the background of each location. I was impressed by what a professional guide is like, and I am grateful to the taxi driver who provided such a thoughtful and warm guide. I definitely want to use this service again when I visit Kyoto next time.
今回初めて、英語が話せるタクシードライバーさんのサービスを利用しました。京都には初めて訪れた外国人をアテンドしていたので、誰でも知っているような場所への観光でしたが、自分も全く知らなった見所や、各場所の背景などのガイドトークが本当に感動的でした。
プロのガイドさんというのはこういうものなんだなと感心するとともに、丁寧で心温まるガイドをして下さったタクシードライバーさんに感謝です。
次に京都にを訪れるときにも、ぜひこのサービスを利用したいと思います。
| Rating: | |
|---|---|
| Packages: | 【4/30まで】トヨタ クラウン ロイヤル(3名まで) |
| Attended as: | Friends |
| Posted on: | 2018/09/10 |
| Activity Date: | 2018/09/08 |
Reviewed by: Amyt
Sho-ji our driver/guide was so nice and flexible, he even took us to go fishing and helped keep an eye on our children. Travelling with young kids, this tour suited us as we didn’t want to feel rushed or pressured if we joined a bus tour. We got to see numerous places and thoroughly enjoyed our time around Kyoto with Sho-Ji.
| Rating: | |
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| Packages: | 6-person Minivan |
| Attended as: | Families with Young Children |
| Posted on: | 2018/09/09 |
| Activity Date: | 2018/09/07 |
Reviewed by: 佐藤 勝彦
I was expecting coolness in early September, but it was hot!
The conversation made me forget about the heat.
Thank you to the guide, who also handled various tasks, and the driver.
I was promised to come back again.
涼しさを期待した9月上旬でしたが、暑かった~
その暑さを感じさせないトーク。
ガイド・雑用兼務、ドライバーさんありがとうございました。
リピターを約束させられました。
Dear Mr. Katsuhiko Sato,
Thank you for participating in our tour and for sharing your experience. I conveyed your message to the driver, and he was very pleased! Words of appreciation from customers like you are truly encouraging.
The autumn foliage on the White Road is especially recommended. We look forward to your repeat visit!
佐藤 勝彦様
この度は弊社のツアーにご参加、体験談の投稿ありがとうございます。
当日のドライバーに伝えたところ大変喜んでいました!
こういったお客様からの感謝のお言葉がとても励みになります。
紅葉のホワイトロードは特におすすめです。
リピートお持ちしております!!
| Rating: | |
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| Packages: | 白川郷~五箇山 白山白川郷ホワイトロードプラン<7月~10月> |
| Attended as: | Couples |
| Posted on: | 2018/09/06 |
| Activity Date: | 2018/09/03 |
Reviewed by: Dr George Ryland
We took a one day tour with Veltra on Saturday 25 August. The tour commenced on time at Jolly's Coffee Shop opposite the Shin Kyoto Station. The tour gave us a comprehensive overview of the temples, shrines and gardens in Kyoto. There is a fair amount of walking to visit each site and this coupled with mid 30's temperatures was indeed a challenge for us in our mid 70's. Nevertheless the guide did point out shortcuts for us and still see the important sites. Lunch on this day was similar to a shabu shabu event with chicken & vegetable cooked at the table individually. It would have been even better in cooler weather. We found the tour ideal for the one day traveller to at least gain an overview of the beautiful historic sites of Kyoto.
Thank you you for joining our tour.
We are happy to get 5 stars and a great comment.
Please visit Japan again.
| Rating: | |
|---|---|
| Packages: | Kyoto Bus Tour with Lunch |
| Attended as: | Couples |
| Posted on: | 2018/09/05 |
| Activity Date: | 2018/08/25 |
Reviewed by: 親娘旅行
I wish I had a bit more time in Shirakawa-go! I couldn't explore enough. The lunch was very delicious! Both the guide and the driver were very kind, cheerful, and easy to talk to. Since it was a small group, it was very relaxed. They shared many enjoyable stories about Kanazawa, which were very helpful.
白川郷での時間がもう少し欲しかったです!十分に散策できなかったです。ランチは、とても美味しかったです!ガイドさん、ドライバーさんどちらもとても、優しくて明るくて話しやすかったです。少人数のグループだったのでとても気楽でした。金沢について楽しいお話をたくさんしてくれて役立ちましました。
Dear Parent and Child Travelers,
Thank you for participating in our tour and for sharing your valuable experience! We are all delighted to hear that you enjoyed it.
In our tours, we strive to ensure that our guests are engaged during the bus rides by providing insights into the culture and cuisine of Hokuriku and Kanazawa, including local B-grade gourmet foods, to create lasting memories of your journey.
We also appreciate your feedback regarding Shirakawa-go. We will take it into consideration for future tour planning.
When you visit Hokuriku and Kanazawa again, we would love for you to join us once more! We look forward to welcoming you!
親娘旅行様
この度は弊社のツアーにご参加、貴重な体験談の投稿ありがとうございます!
お楽しみ頂けたご様子でスタッフ一同喜んでおります。
弊社ツアーでは、お客様がバス車内でも退屈しない程度に、
北陸や金沢の文化や食べ物、B級グルメまで、旅の思い出の一つになるよう
スタッフがご案内をさせていただいております。
白川郷のご意見もありがとうございます。
今後、ツアーの企画をする際には参考にさせて頂きます。
また北陸や金沢にお越しの際は、是非またご参加ください!
お待ちしております!
| Rating: | |
|---|---|
| Packages: | 白川郷〜高山ホワイトロード<8/1~10/31> |
| Attended as: | Families |
| Posted on: | 2018/09/01 |
| Activity Date: | 2018/08/30 |
Reviewed by: Jenna
This was such a great tour! My guide was Yurika and she was super sweet and very knowledgable! She took us to some very cool spots where I got nice pictures, as well as picked up some souvenirs. The street food venders near the shrine were delicious so I would recommend skipping luck so you can try as much as possible!
Thank you for joining our tour.
We are happy to hear that.
We hope you have a lot of memories in Japan.
Best regard
Japan Panoramic Tours
| Rating: | |
|---|---|
| Packages: | Kyoto Bus Tour with Lunch |
| Attended as: | Solo Travelers |
| Posted on: | 2018/09/01 |
| Activity Date: | 2018/08/30 |
Tips and suggestions
Reply from activity provider
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Dear Mofuko,
Thank you very much for participating in our tour. Many guests join us alone as well. We provide maps of the sightseeing areas on the bus in advance, and our tour guides will assist you to ensure you can explore efficiently in a short amount of time, so you can travel with peace of mind.
As we enter the winter season, please note that the Hakusan Shirakawago White Road will be closed due to snowfall, and we will be heading to Shirakawago via the Tokai Hokuriku Expressway. The winter route allows for longer stays at sightseeing spots like Shirakawago, so you can enjoy a more leisurely exploration. Winter in Shirakawago can be a bit cold, but it is highly recommended. We hope you will come back next time with your mother.
Thank you for the wonderful photos as well.
もふこ様
この度は弊社ツアーにご参加いただき、誠にありがとうございました。
当ツアーはお一人でご参加される方もたくさんいらっしゃいます。
散策地のマップなどもバス車内で事前にお渡しし、短い時間で効率よく散策できるように
添乗員からもご案内をさせていただいておりますので、安心してご旅行ができるかと思います。
これから冬の季節となります。
白山白川郷ホワイトロードは冬季は積雪のため通行止めとなりますので東海北陸道経由で白川郷へ向かいます。
冬ルートですと、白川郷などの観光地での滞在時間が長くなりますので、よりゆったりと散策をお楽しみいただけるかと思います。
冬の白川郷はちょっと寒いですがおススメです。次回はぜひお母様とご一緒にまたいらしてください。
素敵なお写真もありがとうございます。