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Japan
We booked this tour for our first day in Japan.
It was a great introduction to Japanese culture and history.
The pickup and timing was all very efficient. The two tour guides where friendly, knowledgeable and entertaining.
The tour was really enjoyable and educative. The sceneries were amazing. The tour guide was very kind and accommodating to assist us and extend extra services to his customers.
It was only frustrating that we did not reach the 5th station since the access was closed due to the climate condition. However, the overall experience was great
Everything was great. The tour guide was pretty good. Bus and the drivers were pretty good. Overall everything was good. Nothing to complain.
Depending on where you are picked up, the pick up can take some time before the tour starts. In my case, it was more than an hour. Just be prepared for this.
While in Japan I saw some of the most breathtaking places I have ever visited, including Mt. Fuji. We were going to attempt a trip on our own, but were so very glad we signed up for this tour!
I booked a 12 hour private tour for a group of 8 with transportation - October,2017.
Our quide (Taiji) met us at the Yokohama port (we arrived via cruise ship) at the designated time. We visited Rikugien Japanese Gardens, Imperial Palace-East Garden, National Museum of Tokyo, Senso-ji temple & Nakamise St.
We had an amazing lunch and traditional Japanese dinner. The only thing would have been to have some time for shopping. We also went to Shibuya Crossing before returning to Yokohoma. The weather was rainy so that contributed to a long day!
Guide needs a microphone in van so all can hear him.
Our group was VERY pleased with the service and sites!
Do Not hesitate to use Veltra!
Dear Julie
Thank you very much for choosing my service and booked for a whole day tour.
It's been a while and I hope you had some more good times on your cruiser ship discovering different countries and cities around the world.
I'm very happy to have received such nice feedback with 2 very nice pictures.
It was also a good experience for me to have organised a long day tour and have contributed to make you know little better than before.
Please feel free for any assistance in Japan if you or your friend will ever have the chance to come.
I myself enjoyed the dinner in that authentic restaurant.
Thank you for everything.
Taiji Endo
I found the tour very helpful. I was able to sightsee efficiently without getting lost, even with limited time, and I was very satisfied. They not only explained the tourist spots but also provided information about the streets and history of Kyoto in English. I would like to use this service again next time. Thank you very much.
ツアーを利用して、とても助かりました。道に迷うことなく、限られた時間の中でも、効率的に観光できて大変満足しました。観光スポットだけではなく、京都の道や歴史なども英語で説明してくれました。また次回も利用したいと思います。ありがとうございました。
Translated by OpenAI
It was a wonderful experience. Mr. Shoji, our driver and guide, was knowledgeable and top notch. He was a wonderful company, professional and a delight. At the start, he had a tour plan waiting for as well as consulting our group if there were other things we wanted to see or do. We managed to see what we wanted to see and then some more. There were slight hiccups as some of the sights closed due to the holidays but he manage to find good alternatives. All in all a very good and well planned experience.
Dear Chris-san, Thank you so much for taking YASAKA limo service. We really appreciate to receive this wounderful message from you.
We are very glad to hear that you spent a great time in Kyoto with Mr Shoji. We will tell him about your message with much pleasure.
We are looking forward to receiving a new request from you and your friend in the near future. Best regards.
On January 7th, I participated alone from Yamaguchi during the middle of a three-day weekend. I usually enjoy exploring places by myself, but it had been a while since I signed up for a proper tour; the last time was about ten years ago when I went to Mongolia.
The itinerary started with my main destination, Shirakawa-go. Fortunately, we were blessed with great weather, completely calm with no wind, allowing me to fully enjoy the scenery without feeling cold. For lunch, we had a feast at the only hot spring facility in Shirakawa-go, featuring the blessings of the mountains. It was delicious! I was particularly impressed by the mountain vegetables and miso.
In the afternoon, we headed to another World Heritage site, Ainokura in Gokayama. Compared to Shirakawa-go, it was much smaller, and honestly, I didn't have high expectations, but it truly felt like a hidden gem! With few tourists and the excellent weather, I was able to enjoy a peaceful time. Personally, it left a stronger impression on me than Shirakawa-go.
Finally, we visited a rice cracker workshop. Freshly made rice crackers, which I rarely get to eat, were surprisingly delicious. Both the driver and the tour guide were wonderful people, making it hard to say goodbye. Next time, I hope to arrange my schedule to participate with my family. Thank you very much.
1月7日、3連休の中日に山口から独りで参加しました。
いつも独りであちこち散策するのを趣味としていますが、ちゃんとしたツアーに申し込むのは久しぶり、確か最後は10年ほど前にモンゴルへ行って以来となります。
旅程はまず本命の白川郷、ラッキーな事に好天に恵まれて、全くの無風で寒さを感じる事なく景色を十二分に堪能させて頂きました。
お昼は白川郷唯一の温泉施設内の宴会場で、山の恵みをご馳走になりました。これがまた美味！特に山菜と味噌には感動しました。
午後からはもう一つの世界遺産、五箇山の相倉へ。白川郷に比べると随分と小規模で、正直あまり期待していませんでしたが、まさに秘境！観光客も少なく、抜群の天候も重なり静かな時間を満喫させて頂きました。個人的には白川郷より印象に残っております。
最後はお煎餅の体験工房、滅多に口にできない焼きたての煎餅ですが、こんなに美味しいとは驚きました。
運転手様、添乗員様共にお人柄がまた素晴らしく、お別れの時間が辛くなる程でした。次回は何とか都合をつけて、家族同伴で参加させていただきたいと思います。
ありがとうごさいました。
Dear Orange Hat Middle-Aged Gentleman,
Thank you very much for participating in the White Ring tour and for sharing your experience! We were truly lucky to have such wonderful weather on that day. I'm glad to hear that you were able to notice the differences in atmosphere between Shirakawa-go and Gokayama, even though they are both traditional gassho-zukuri villages.
From June 20th each year, we guide our tours through the Hakusan Shirakawa-go White Road, a hidden mountain road leading to Shirakawa-go. (There are even areas where mobile phone signals do not reach! (laughs)) This is a hidden spot for beautiful autumn foliage, which is best viewed in early October. We hope you will visit us again around that time.
I hear that Shirakawa-go has received 120 cm of snowfall due to the cold wave since yesterday. Please take care of yourself during this season.
オレンジ帽子の中年様 この度はホワイトリングのツアーへのご参加、また体験談のご投稿をいただき誠にありがとうございます！この日はお天気に恵まれ本当にラッキーな一日でございました。白川郷と五箇山は同じ合掌造り集落ではございますが、雰囲気の違いなどをご覧いただけたご様子、嬉しく思います。毎年6月20日以降は白川郷へ向かう際に白山白川郷ホワイトロードというこれまた秘境の山岳道路を通ってご案内しております。(一部携帯電話の電波がつながらない地域もあるほどです(笑)) こちらは10月上旬が見ごろの隠れた紅葉の名所でございます。その頃にまたぜひお越しくださいませ。昨日からの寒波で白川郷は積雪120㎝となっているそうです。時節柄ご自愛くださいませ。
Translated by OpenAI
Shirakawa-go and Gokayama in the snow were truly wonderful! The guide's stories were interesting and entertaining. I want to go again in a warmer season. The rice cracker baking experience wasn't necessary.
雪の白川郷と五箇山、本当に素敵でした！
ガイドさんの話も興味深くて面白かったです。
今度は暖かい季節に行きたいです
せんべい焼き体験はなくても良かったです。
Dear Shii,
Thank you very much for participating in the White Ring tour and for sharing your experience! We are very pleased to hear that you enjoyed the beautiful snowy scenery this year. In the summer, we guide tours through the Hakusan Shirakawago White Road, so you can enjoy a different landscape then. We look forward to your next visit. The Hokuriku region is currently experiencing a cold wave, enhancing the snowy scenery even more. Please take care of yourself during this season.
しーー様 この度はホワイトリングのツアーへのご参加、また体験談の投稿をいただき誠にありがとうございます！ 今年はしっかりと雪が降り美しい雪景色をお楽しみいただけたご様子、大変嬉しく思います。夏は白山白川郷ホワイトロードを通るルートでご案内しておりますので、また違った風景をお楽しみいただけるかと存じます。またのご利用をお待ち申し上げております。北陸は寒波の襲来でさらに雪景色がパワーアップしております。時節柄ご自愛くださいませ。
Translated by OpenAI
This tour was very personable and made us feel as if we were touring the city with a friend.
I'd highly recommend this tour!
Dear Sema-san, Thank you for taking YASAKA Taxi. We are glad to get such a wonderful comment from you. Looking forward to seeing you in Kyoto again. Warmest regards. Kyoko Tsuboi
My husband and I took this tour as part of our first full day in Tokyo. We didn't really know what to expect. We are normally brave travelers who use public transit to see metropolitan cities. However, the more I researched more about Tokyo's attractions the more I began to feel overwhelmed. Enter Veltra and the Grand Tour Highlights with English Guide and Lunch Included!!! It was everything we could've hoped for. A great mix of traditional Japanese shrines and temples with a touch of modern tour attractions. The tour guides were so informative and friendly. Our bus driver was skilled and friendly, too. We actually missed our meeting time by 7min (because we exited the wrong exit in the Tokyo train station - we should've given ourselves more time to navigate that train station...read it'll take you 15 minutes - no joke- to go from one end to the other). Even though we missed our scheduled pick-up time, because we had pre-paid they left someone behind to wait for us and take us by cab (we paid $11 for the cab ride) to where the bus was making it's final pick up of people. The lunch that was included was delicious! We felt like we had enough time at each stop to explore on our own and make it back to the bus. Our guides were always very clear about what time and where exactly to find the bus. They counted us each time to make sure we didn't get lost - we felt very safe and well taken care of.
I was so impressed with the booking process on Veltra that I did not hesitate to book a similar tour to this in Kyoto. The instant confirmation and voucher system on the app makes it easy to use on the go!
Our tour guide, Masayuki (Masa is his nickname), was very kind and patient to us. He speaks good english so there was no language barrier. He always tries to grant our requests such as bathroom breaks etc. Since it is a private tour, the tour itself is very flexible.
I am a returning customer of dicovery tours/veltra. The 1st time was last january 1,2017 and this time december 1,2017.
The tour guide and the driver were both very pleasant and accommodating.
On that day, it snowed heavily, and I was able to fully enjoy the winter scenery of Shirakawa-go and Gokayama.
The explanations provided by the tour guide, which were not included in the guidebook, were very informative. The stories about the Yashiki-mori and the Kodo gate were particularly interesting.
Additionally, the information about shops and souvenirs was very helpful. I was able to visit different shops on that day and the next, enjoying reasonably priced and delicious meals. I also had no trouble selecting souvenirs.
I'm sorry I forgot the name of the tour guide. I had a wonderful trip in Kanazawa. Thank you very much!
添乗員さん、運転手さんともに、大変気持ちの良い対応でした。
当日、たっぷり雪が降り、冬の白川郷、五箇山を堪能できました。
添乗員さんのガイドブックには載っていない説明、勉強になりました。屋敷森や鼓門の話などとても面白かったです。
また、お店やお土産情報、大変参考になりました。当日、翌日、違ったお店に行き、リーズナブルで美味しいお料理をいただくことができました。また、お土産もスムーズに選べました。
添乗員さんのお名前、忘れてしまってごめんなさい。金沢、良い旅ができました。ありがとうございました。あんやと❣️
Dear Travelers,
Thank you for participating in our tour. In recent years, we haven't had snow in December, but this year the snowfall came earlier than usual, which seems to have been just the right timing for you two travel enthusiasts.
The snow-covered gassho-zukuri (thatched-roof houses) is one of those landscapes that one should see at least once. However, as someone from a snowy region, I worry about how difficult it can be for our guests to walk around and whether they can enjoy their sightseeing safely when it snows. I'm relieved to hear that you were able to fully enjoy the snowy scenery.
It seems that you found the conversations on the bus helpful, and both the tour guide and driver were very pleased. Your warm words are truly encouraging.
As we approach the end of the year, the cold will become even more severe, but I wish you a wonderful New Year.
Please come visit Hokuriku again! Thank you!
旅好きの二人様
この度は弊社ツアーにご参加いただきありがとうございました。
ここ数年は12月雪が降ることはなかったのですが、今年は例年よりも降雪が早く
旅好きの二人様にとっては丁度いいタイミングだったようですね。
雪景色の合掌造りは一度は見ておきたい風景の一つではないかと思いますが、
雪国の人間は雪が降ると、お客様は歩くのも大変だし無事観光できるかしらと心配になります。
でもそんな雪景色を逆に堪能いただいたようでホッとしております。
バス車内でのお話も参考にしていただいたようで当日の添乗員・ドライバーも大変喜んでおります。
皆様からの暖かいお言葉は大変励みになるようです。
年末に向けて、ますます寒さも厳しくなりますが、どうぞ良いお年をお迎えくださいませ。
また北陸に遊びにきまっし！ あんやと！！
Translated by OpenAI
The open-top bus was refreshing.
It was fun to see Tokyo Tower up close.
I was disappointed that we spent too much time at the shopping center in Odaiba.
オープントップバスが気持ち良かったです。
東京タワーがまじかでみられて楽しかったです。
お台場でのショッピングセンターの時間が長かったのが残念でした。
Translated by OpenAI
This is our first trip to Mt. Fuji and we love the trip arranged by Taiji-san. We have no problem to communicate with him because he speak very well in English. And he tried to understand our need before start up the trip. He is kind of caring and understanding person.. Thanks for making this wonderful day to all of us!
Dear Florence, thank you very much for your kind comment. The sky was extremely clear on that day and we could have such good view from all the places we went . Everybody seemed tired at the end as we walked quite a lot. Thank you for sending me the pictures, I will use that for my new profile.
We really had a great time to our visit to Mt. Fuji with Taiji and this is our second time to get our tour arrangement with him. He suggest all the best place to visit aside from the given places to visit. We will definitely contact him again with for our future guests.
Thank you Jon for your comment with the pictures. I was very happy to see you again I will keep on getting more and more data base of the sites and best places to choose for each season and hopefully having more chance in the future.
My wife initially prepared for a day of travel guided in English, boarding a medium-sized bus in front of Kanazawa Station. However, we were grateful for the spacious atmosphere inside the bus, which accommodated our group of four, an elderly couple, and another group of nine consisting of two daughters and their mother. The guide was considerate of our group having a foreigner and subtly included English explanations throughout the journey, for which my wife was very thankful. She was also impressed by how smooth and excellent the guide's English explanations were. The free exploration time in Shirakawa-go and Gokayama was ample, and the lunch was fulfilling and delicious.
On November 12th, we were blessed with good weather, and the autumn leaves were at their peak, making for a wonderful trip. Thank you very much.
家内は当初,今日も一日英語でガイドしながらの旅を覚悟して金沢駅前から中型バスに乗り込みました。ところが何と我々４名と老夫妻ともうひとグループはお嬢さん二人とお母さんの９名のゆったりとした車内の雰囲気に先ず感謝でした。ガイドさんが我々のグループに外人がいることに配慮して態々さりげなく随所に英語での説明を交えて道中ガイドしてくれた事に家内はまず大感謝でした。しかもガイドさんの英語の説明がサラリとしていて絶妙だったことにも感心していました。現地白川郷、五箇山での自由散策は時間的にも十分で、昼食も充実していて美味しかったです。
１１月１２日と好天に恵まれ紅葉も見頃で最高の旅が出来ました。
有難うございました。
Masa & Reiko from Oregon,
Thank you for your comment! It seems that our guide switched to providing information in both Japanese and English due to the presence of foreign guests at the meeting point. I'm glad to hear that your wife was able to enjoy the tour without worrying about the English guidance. The guide also expressed gratitude for your warm words and mentioned, "We will continue to strive to provide excellent guidance in the future." Thank you! This year, the first snow has come early, and it looks like it will be a cold winter. Please take care of yourselves.
Masa&Reiko Oregonさま
コメントありがとうございます！同行したガイドも当日ご集合場所で外国人のお客様がいらしたことで日本語と英語でのご案内に切り替えたようですが、
奥様が英語ガイドすることを気にせずごゆっくりとツアーをお楽しみいただけたようで何よりです。
ガイド担当もお二人からあたたかいお言葉をいただき、「今後も絶妙なご案内できるよう努めて参ります。」とのことでございます。ありがとうございます！
今年は初雪も早く寒い冬になりそうです。どうぞご自愛くださいませ。
Translated by OpenAI
We had a wonderful time. We were lucky to have clear sky that allowed us to see the majestic Mt. Fuji.
Thank you so much and we enjoyed the trip tremendously!
We are 9 persons with grandparents & children; Mr Phang is speaking mandarin, as we requested 6 hours private tour to visit some places:
1. Shimokitazawa Area
2. Ameyoko Market
3. Harujuku- Kiddy land
4. Rikuen Garden
Mr Phang is very good tour leader, he guides us how to walk around Ameyoko Market.
My families feel very comfortable to have a tour arranged, with very reasonable price compared with other website. Recommended to all travelers!
This was my first time participating. I had only planned to use it for transportation, but the female guide was wonderful. I was captivated by her stories. She was knowledgeable about the local history, and I felt her intelligence. It was very informative! I wasn't bored at all. However, I thought the rice cracker experience was a bit unnecessary. That's all.
初めて参加しました。
交通手段だけの利用と割り切っていましたがガイドの女性が素晴らしかった。
話に聞き入りました。
地元の歴史に詳しくて知性を感じました。博識ですね❗
退屈しませんでした。
ただひとつ煎餅体験はちょっと不要かなと思いました。
以上
Dear Stayfit,
Thank you for participating this time.
During our tours, our local staff will do their best to provide insights into Kanazawa's history, culture, dialects, and local gourmet food, ensuring you won't get bored during the bus rides (this applies when accompanied by a tour guide).
I will definitely pass on your kind words to the staff on the day of the tour. I believe they will be very happy to hear it. Thank you very much.
Thank you also for your feedback on the rice cracker experience. We will use it as a reference for planning future tours.
Additionally, please feel free to reach out to us when you visit the Hokuriku region and Kanazawa again.
Thank you for your high rating and review.
Stayfit様
この度はご参加頂きましてありがとうございます。
弊社ツアーは移動中のバス車内でも退屈しない程度に、
金沢の歴史や文化、方言やB級グルメまで、旅の思い出にと、
地元のスタッフが出来る限りご案内させて頂いております。
（添乗員同行の場合に限りますが）
Stayfit様から頂いたお言葉、当日のスタッフに必ずお伝え致します。
本人も喜ぶと思います。ありがとうございました。
お煎餅体験のご意見も頂きありがとうございます。
今後もツアーを企画する参考にさせて頂きます。
また、北陸・金沢へお越しの際はお気軽にお声掛け下さいませ。
この度は高い評価でのご投稿頂きありがとうございました。
Translated by OpenAI
担当の方がガイドというお仕事を本当に楽しまれており、知識も豊富で気も効き素晴らしい方でした。もし次も関西に行くのであれば、彼を指名したいと思います。
主人と息子が京都は初めて日本語で苦手でしたが、本当に楽しめ勉強になりました。
そうそう、写真の撮り方がとても上手で素敵な写真が沢山残りました。
心より感謝しております。ありがとうございました。
The tour itself was amazing, the lunch at the hotel was great as well. The tour guide was really really good cannot fault the tour at all
The tour guides from the morning to afternoon tour were great. Though the weather wasnt good yet the tour conducted so well. Grayline company is highly recommended.
Very enjoyable, a lot to see and do. Some beautiful sights to see, I proposed to my partner at the 5th station which was really memorable. A long day which is well worth it.
Great experience and lovely place to visit but the time was very limited to explore each location.
I was prepared for crowds during the holiday, but thanks to the planning by White Link, I’m not sure if that was the reason, but I didn’t get caught in traffic and everywhere wasn’t too crowded. I enjoyed the autumn leaves, the snow-covered Hakusan mountain range, and the waterfalls along the White Road, and everything was lucky with the clear weather. The staff were friendly and were helpful to foreign tourists. It felt really nice.
連休中日で混雑を覚悟していましたが、ホワイトリンクの計画のおかげかは分からないけれど渋滞にまきこまれることなく何処もそれ程混んでいなかった。ホワイトロードで紅葉、雪化粧の白山連峰、滝、を楽しみ、快晴ですべてラッキーでした。スタッフは気さくで外国人観光客の相談に乗っていました。とてもいい感じでした。
Dear Ai-chan,
Thank you for participating in the "Shirakawa-go and Gokayama: Two World Heritage Village Experience Tour." We are delighted to hear that you enjoyed the tour, especially with the favorable weather.
During the November holiday, Shirakawa-go was particularly crowded, but our tour is designed to arrive just before the traffic builds up. (Although the departure is a bit early.)
The Hakusan Shirakawa-go White Road will close for the winter at the end of this month, and snow has started to cover Hakusan as well. The winter scenery in Shirakawa-go is also enchanting and highly recommended.
Please feel free to reach out to us when you visit the Hokuriku region again.
Thank you very much for your high rating and feedback.
愛ちゃん様
この度は「白川郷・五箇山 二つの世界遺産集落満喫ツアー」にご参加頂きましてありがとうございました。
お天気にも恵まれ、お楽しみ頂けたご様子でスタッフ一同喜んでおります。
11月の連休は特に白川郷が混雑しておりましたが、弊社のツアーは全て渋滞にかかる少し前に白川郷に着く内容となっております。
（出発は少々早いですが）
白山白川郷ホワイトロードは今月で冬季閉鎖となり、白山も雪掛かって参りました。
冬の白川郷も幻想的でおすすめですよ。
また、北陸へお越しの際はお気軽にお声掛け下さいませ。
高い評価でのご投稿、誠にありがとうございました。
Translated by OpenAI
We were very lucky that the weather cooperated and we saw Mt. Fuji!!! I really wanted that picture perfect view and I got it, together with the mountain's cone shaped peak. Our tour guide Yoshi was really good, he even thought us how to make a mountain origami during the long bus ride.
The only thing I did not like is that we were not able to go to Owakudani valley anymore because the Hakone Sky Gondola suddenly stopped its operation for maintenance purposes. It was a good thing they were able to replace it with another similar activity.
All in all it was a good trip! I will definitely book with this tour provider again.
We enjoyed it very much --had a great time --the tour guide was --plan to come back soon
Okay. A fair bit of time in the morning waiting but that's to be expected in such a big city where everyone is coming from different places. Wouldn't really recommend for solo travelers. A little bit isolating at lunch as everyone is put to sit with their groups. Other tours would be better if you're on your own, and the spots are easily accessible on your own by subway.
