Page 58) Things to Do in Japan in 2026 – Tours & Activities | VELTRA

All Reviews for Japan Autumn Tours 2024 in Japan

Overall Rating

4.54 4.54 / 5

Reviews

1882 reviews

Kyoto Private Taxi Tour with Customizable Itinerary & English-Speaking Guide

Great Tour!

Reviewed by: Sema

This tour was very personable and made us feel as if we were touring the city with a friend.
I'd highly recommend this tour!

Reply from activity provider

Dear Sema-san, Thank you for taking YASAKA Taxi. We are glad to get such a wonderful comment from you. Looking forward to seeing you in Kyoto again. Warmest regards. Kyoko Tsuboi

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Rating:
Packages: 3-Person Standard Car
Attended as: Families
Posted on: 2018/01/07
Activity Date: 2017/12/13

Tokyo 1 Day Tour to Tokyo Tower, Meiji Shrine, Sumida River Cruise, and Asakusa

Great First Day in Tokyo!

Reviewed by: Michelle W.

My husband and I took this tour as part of our first full day in Tokyo. We didn't really know what to expect. We are normally brave travelers who use public transit to see metropolitan cities. However, the more I researched more about Tokyo's attractions the more I began to feel overwhelmed. Enter Veltra and the Grand Tour Highlights with English Guide and Lunch Included!!! It was everything we could've hoped for. A great mix of traditional Japanese shrines and temples with a touch of modern tour attractions. The tour guides were so informative and friendly. Our bus driver was skilled and friendly, too. We actually missed our meeting time by 7min (because we exited the wrong exit in the Tokyo train station - we should've given ourselves more time to navigate that train station...read it'll take you 15 minutes - no joke- to go from one end to the other). Even though we missed our scheduled pick-up time, because we had pre-paid they left someone behind to wait for us and take us by cab (we paid $11 for the cab ride) to where the bus was making it's final pick up of people. The lunch that was included was delicious! We felt like we had enough time at each stop to explore on our own and make it back to the bus. Our guides were always very clear about what time and where exactly to find the bus. They counted us each time to make sure we didn't get lost - we felt very safe and well taken care of.

I was so impressed with the booking process on Veltra that I did not hesitate to book a similar tour to this in Kyoto. The instant confirmation and voucher system on the app makes it easy to use on the go!

  • New Year's in Asakusa

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Rating:
Packages: End of the Year Plan (Dec 28~31, 2018) Lunch Included
Attended as: Couples
Posted on: 2018/01/07
Activity Date: 2017/12/31

Private Mt. Fuji & Kawaguchiko Day Tour from Tokyo with Customizable Itinerary

Very patient and accommodating tour guid

Reviewed by: Sam

Our tour guide, Masayuki (Masa is his nickname), was very kind and patient to us. He speaks good english so there was no language barrier. He always tries to grant our requests such as bathroom breaks etc. Since it is a private tour, the tour itself is very flexible.

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Rating:
Packages: Plan A: Lake Kawaguchi & Gotemba Outlets < 10-Hour >
Attended as: Families
Posted on: 2017/12/31
Activity Date: 2017/12/28

Private Mt. Fuji & Kawaguchiko Day Tour from Tokyo with Customizable Itinerary

Our driver/guide was very facilitative.He provided us with vital info and details of our itinerary.He brought us to the 5th station of mt fuji.We had a very nice and pleasant experience.Will definitely book with city discovery/veltra again

Reviewed by: Maria Salazar

I am a returning customer of dicovery tours/veltra. The 1st time was last january 1,2017 and this time december 1,2017.

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Rating:
Packages: Plan A: Lake Kawaguchi & Gotemba Outlets < 10-Hour >
Attended as: Friends
Posted on: 2017/12/24
Activity Date: 2017/12/01

金沢発着日帰りバスツアー 白川郷+五箇山 2つの世界遺産めぐる合掌造り周遊 山の幸満載の昼食<月・火・金 催行/添乗員同行/1日>

It was a good trip. 良い旅になりました

Reviewed by: 旅好きの二人

The tour guide and the driver were both very pleasant and accommodating.

On that day, it snowed heavily, and I was able to fully enjoy the winter scenery of Shirakawa-go and Gokayama.

The explanations provided by the tour guide, which were not included in the guidebook, were very informative. The stories about the Yashiki-mori and the Kodo gate were particularly interesting.

Additionally, the information about shops and souvenirs was very helpful. I was able to visit different shops on that day and the next, enjoying reasonably priced and delicious meals. I also had no trouble selecting souvenirs.

I'm sorry I forgot the name of the tour guide. I had a wonderful trip in Kanazawa. Thank you very much!

添乗員さん、運転手さんともに、大変気持ちの良い対応でした。

当日、たっぷり雪が降り、冬の白川郷、五箇山を堪能できました。

添乗員さんのガイドブックには載っていない説明、勉強になりました。屋敷森や鼓門の話などとても面白かったです。

また、お店やお土産情報、大変参考になりました。当日、翌日、違ったお店に行き、リーズナブルで美味しいお料理をいただくことができました。また、お土産もスムーズに選べました。

添乗員さんのお名前、忘れてしまってごめんなさい。金沢、良い旅ができました。ありがとうございました。あんやと❣️

Reply from activity provider

Dear Travelers,

Thank you for participating in our tour. In recent years, we haven't had snow in December, but this year the snowfall came earlier than usual, which seems to have been just the right timing for you two travel enthusiasts.

The snow-covered gassho-zukuri (thatched-roof houses) is one of those landscapes that one should see at least once. However, as someone from a snowy region, I worry about how difficult it can be for our guests to walk around and whether they can enjoy their sightseeing safely when it snows. I'm relieved to hear that you were able to fully enjoy the snowy scenery.

It seems that you found the conversations on the bus helpful, and both the tour guide and driver were very pleased. Your warm words are truly encouraging.

As we approach the end of the year, the cold will become even more severe, but I wish you a wonderful New Year.

Please come visit Hokuriku again! Thank you!

旅好きの二人様

この度は弊社ツアーにご参加いただきありがとうございました。
ここ数年は12月雪が降ることはなかったのですが、今年は例年よりも降雪が早く
旅好きの二人様にとっては丁度いいタイミングだったようですね。

雪景色の合掌造りは一度は見ておきたい風景の一つではないかと思いますが、
雪国の人間は雪が降ると、お客様は歩くのも大変だし無事観光できるかしらと心配になります。
でもそんな雪景色を逆に堪能いただいたようでホッとしております。

バス車内でのお話も参考にしていただいたようで当日の添乗員・ドライバーも大変喜んでおります。
皆様からの暖かいお言葉は大変励みになるようです。

年末に向けて、ますます寒さも厳しくなりますが、どうぞ良いお年をお迎えくださいませ。

また北陸に遊びにきまっし! あんやと!!

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Rating:
Packages: 【2023年3月まで】通常プラン
Attended as: Couples
Posted on: 2017/12/20
Activity Date: 2017/12/18

スカイバス東京 屋根のないオープントップバスで東京観光 選べる4コース<午前・午後/丸の内三菱ビルディングチケットセンター発着>

Crossing the Rainbow Bridge to Odaiba. レインボーブリッジを渡りお台場へ

Reviewed by: ショコリン

The open-top bus was refreshing.
It was fun to see Tokyo Tower up close.
I was disappointed that we spent too much time at the shopping center in Odaiba.

オープントップバスが気持ち良かったです。
東京タワーがまじかでみられて楽しかったです。
お台場でのショッピングセンターの時間が長かったのが残念でした。

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Packages: お台場夜景コース (金土日運行)
Attended as: Solo Travelers
Posted on: 2017/12/16
Activity Date: 2017/07/02

Private Mt. Fuji & Hakone Tour with Lake Ashi Cruise & Optional Private Onsen

Wonderful Trip in Mt Fuji

Reviewed by: Florenc1918

This is our first trip to Mt. Fuji and we love the trip arranged by Taiji-san. We have no problem to communicate with him because he speak very well in English. And he tried to understand our need before start up the trip. He is kind of caring and understanding person.. Thanks for making this wonderful day to all of us!

Reply from activity provider

Dear Florence, thank you very much for your kind comment. The sky was extremely clear on that day and we could have such good view from all the places we went . Everybody seemed tired at the end as we walked quite a lot. Thank you for sending me the pictures, I will use that for my new profile.

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Rating:
Packages: Plan A: Mt Fuji & Hakone Tour < 10-Hour >
Attended as: Families with Young Children
Posted on: 2017/12/07
Activity Date: 2017/12/06

Private Mt. Fuji & Kawaguchiko Day Tour from Tokyo with Customizable Itinerary

Recommended!!!

Reviewed by: Jon Domingo

We really had a great time to our visit to Mt. Fuji with Taiji and this is our second time to get our tour arrangement with him. He suggest all the best place to visit aside from the given places to visit. We will definitely contact him again with for our future guests.

Reply from activity provider

Thank you Jon for your comment with the pictures. I was very happy to see you again I will keep on getting more and more data base of the sites and best places to choose for each season and hopefully having more chance in the future.

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Rating:
Packages: Plan A: Lake Kawaguchi & Gotemba Outlets < 10-Hour >
Attended as: Families
Posted on: 2017/12/06
Activity Date: 2017/06/01

金沢発着日帰りバスツアー 白川郷+五箇山 2つの世界遺産めぐる合掌造り周遊 山の幸満載の昼食<月・火・金 催行/添乗員同行/1日>

It was a brief escape for free exploration during a two-week trip with friends from Belgium. ベルギーからの友人夫妻との2週間の旅の中でのつかの間の息抜きとなった自由散策の旅でした

Reviewed by: Masa&Reiko Oregon  

My wife initially prepared for a day of travel guided in English, boarding a medium-sized bus in front of Kanazawa Station. However, we were grateful for the spacious atmosphere inside the bus, which accommodated our group of four, an elderly couple, and another group of nine consisting of two daughters and their mother. The guide was considerate of our group having a foreigner and subtly included English explanations throughout the journey, for which my wife was very thankful. She was also impressed by how smooth and excellent the guide's English explanations were. The free exploration time in Shirakawa-go and Gokayama was ample, and the lunch was fulfilling and delicious.

On November 12th, we were blessed with good weather, and the autumn leaves were at their peak, making for a wonderful trip. Thank you very much.

家内は当初,今日も一日英語でガイドしながらの旅を覚悟して金沢駅前から中型バスに乗り込みました。ところが何と我々4名と老夫妻ともうひとグループはお嬢さん二人とお母さんの9名のゆったりとした車内の雰囲気に先ず感謝でした。ガイドさんが我々のグループに外人がいることに配慮して態々さりげなく随所に英語での説明を交えて道中ガイドしてくれた事に家内はまず大感謝でした。しかもガイドさんの英語の説明がサラリとしていて絶妙だったことにも感心していました。現地白川郷、五箇山での自由散策は時間的にも十分で、昼食も充実していて美味しかったです。
11月12日と好天に恵まれ紅葉も見頃で最高の旅が出来ました。
有難うございました。

Reply from activity provider

Masa & Reiko from Oregon,
Thank you for your comment! It seems that our guide switched to providing information in both Japanese and English due to the presence of foreign guests at the meeting point. I'm glad to hear that your wife was able to enjoy the tour without worrying about the English guidance. The guide also expressed gratitude for your warm words and mentioned, "We will continue to strive to provide excellent guidance in the future." Thank you! This year, the first snow has come early, and it looks like it will be a cold winter. Please take care of yourselves.

Masa&Reiko Oregonさま
コメントありがとうございます!同行したガイドも当日ご集合場所で外国人のお客様がいらしたことで日本語と英語でのご案内に切り替えたようですが、
奥様が英語ガイドすることを気にせずごゆっくりとツアーをお楽しみいただけたようで何よりです。
ガイド担当もお二人からあたたかいお言葉をいただき、「今後も絶妙なご案内できるよう努めて参ります。」とのことでございます。ありがとうございます!
今年は初雪も早く寒い冬になりそうです。どうぞご自愛くださいませ。

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Packages: 【2023年3月まで】通常プラン
Attended as: Couples
Posted on: 2017/12/03
Activity Date: 2017/11/12

Mt. Fuji & Hakone Tour from Tokyo with Lake Ashi Cruise & Ropeway Ride

Mt Fuji, Hakone and Cruise on Lake Ashi

Reviewed by: Rose

We had a wonderful time. We were lucky to have clear sky that allowed us to see the majestic Mt. Fuji.

Thank you so much and we enjoyed the trip tremendously!

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Rating:
Packages: 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch
Attended as: Couples
Posted on: 2017/12/02
Activity Date: 2017/11/10

Tokyo 1-Day Private Tour by Local Guide with Customizable Itinerary

Enjoyable private tour!

Reviewed by: Caren

We are 9 persons with grandparents & children; Mr Phang is speaking mandarin, as we requested 6 hours private tour to visit some places:
1. Shimokitazawa Area
2. Ameyoko Market
3. Harujuku- Kiddy land
4. Rikuen Garden

Mr Phang is very good tour leader, he guides us how to walk around Ameyoko Market.

My families feel very comfortable to have a tour arranged, with very reasonable price compared with other website. Recommended to all travelers!

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Rating:
Packages: 6 Hour Private Charter with Guide
Attended as: Families with Young Children
Posted on: 2017/11/23
Activity Date: 2017/11/19

金沢発着日帰りバスツアー 白川郷+五箇山 2つの世界遺産めぐる合掌造り周遊 山の幸満載の昼食<月・火・金 催行/添乗員同行/1日>

Shirakawa-go 白川郷

Reviewed by: Stayfit

This was my first time participating. I had only planned to use it for transportation, but the female guide was wonderful. I was captivated by her stories. She was knowledgeable about the local history, and I felt her intelligence. It was very informative! I wasn't bored at all. However, I thought the rice cracker experience was a bit unnecessary. That's all.

初めて参加しました。
交通手段だけの利用と割り切っていましたがガイドの女性が素晴らしかった。
話に聞き入りました。
地元の歴史に詳しくて知性を感じました。博識ですね❗
退屈しませんでした。
ただひとつ煎餅体験はちょっと不要かなと思いました。
以上

Reply from activity provider

Dear Stayfit,

Thank you for participating this time.

During our tours, our local staff will do their best to provide insights into Kanazawa's history, culture, dialects, and local gourmet food, ensuring you won't get bored during the bus rides (this applies when accompanied by a tour guide).

I will definitely pass on your kind words to the staff on the day of the tour. I believe they will be very happy to hear it. Thank you very much.

Thank you also for your feedback on the rice cracker experience. We will use it as a reference for planning future tours.

Additionally, please feel free to reach out to us when you visit the Hokuriku region and Kanazawa again.

Thank you for your high rating and review.

Stayfit様

この度はご参加頂きましてありがとうございます。

弊社ツアーは移動中のバス車内でも退屈しない程度に、
金沢の歴史や文化、方言やB級グルメまで、旅の思い出にと、
地元のスタッフが出来る限りご案内させて頂いております。
(添乗員同行の場合に限りますが)

Stayfit様から頂いたお言葉、当日のスタッフに必ずお伝え致します。
本人も喜ぶと思います。ありがとうございました。

お煎餅体験のご意見も頂きありがとうございます。
今後もツアーを企画する参考にさせて頂きます。

また、北陸・金沢へお越しの際はお気軽にお声掛け下さいませ。

この度は高い評価でのご投稿頂きありがとうございました。

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Packages: 【2023年3月まで】通常プラン
Attended as: Couples
Posted on: 2017/11/23
Activity Date: 2017/11/21

Kyoto Private Taxi Tour with Customizable Itinerary & English-Speaking Guide

本当に素晴らしかったです!

Reviewed by: ニックマム

担当の方がガイドというお仕事を本当に楽しまれており、知識も豊富で気も効き素晴らしい方でした。もし次も関西に行くのであれば、彼を指名したいと思います。
主人と息子が京都は初めて日本語で苦手でしたが、本当に楽しめ勉強になりました。
そうそう、写真の撮り方がとても上手で素敵な写真が沢山残りました。
心より感謝しております。ありがとうございました。

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Rating:
Packages: 3-Person Standard Car
Attended as: Families
Posted on: 2017/11/22
Activity Date: 2017/11/20

Mt. Fuji & Hakone Tour from Tokyo with Lake Ashi Cruise & Ropeway Ride

Brilliant day out

Reviewed by: Laura

The tour itself was amazing, the lunch at the hotel was great as well. The tour guide was really really good cannot fault the tour at all

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Rating:
Packages: 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch
Attended as: Friends
Posted on: 2017/11/21
Activity Date: 2017/11/19

Tokyo 1 Day Tour to Tokyo Tower, Meiji Shrine, Sumida River Cruise, and Asakusa

Awesome tour guide

Reviewed by: Ninja

The tour guides from the morning to afternoon tour were great. Though the weather wasnt good yet the tour conducted so well. Grayline company is highly recommended.

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Rating:
Packages: 【Until December】Tokyo Bus Tour with Lunch
Attended as: Couples
Posted on: 2017/11/11
Activity Date: 2017/10/21

Mt. Fuji & Hakone Tour from Tokyo with Lake Ashi Cruise & Ropeway Ride

Absolutely fantastic, great tour and guide.

Reviewed by: Wes

Very enjoyable, a lot to see and do. Some beautiful sights to see, I proposed to my partner at the 5th station which was really memorable. A long day which is well worth it.

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Rating:
Packages: 【Until December】Mt. Fuji & Hakone Tour Bus Return with Lunch
Attended as: Couples
Posted on: 2017/11/10
Activity Date: 2017/11/07

Mt. Fuji & Hakone Tour from Tokyo with Lake Ashi Cruise & Ropeway Ride

A place to visit - beautiful

Reviewed by: Yagula

Great experience and lovely place to visit but the time was very limited to explore each location.

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Rating:
Packages: 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch
Attended as: Families with Young Children
Posted on: 2017/11/10
Activity Date: 2017/11/05

金沢発着日帰りバスツアー 白川郷+五箇山 2つの世界遺産めぐる合掌造り周遊 山の幸満載の昼食<月・火・金 催行/添乗員同行/1日>

The White Road was wonderful. ホワイトロードが素晴らしかった

Reviewed by: 愛ちゃん

I was prepared for crowds during the holiday, but thanks to the planning by White Link, I’m not sure if that was the reason, but I didn’t get caught in traffic and everywhere wasn’t too crowded. I enjoyed the autumn leaves, the snow-covered Hakusan mountain range, and the waterfalls along the White Road, and everything was lucky with the clear weather. The staff were friendly and were helpful to foreign tourists. It felt really nice.

連休中日で混雑を覚悟していましたが、ホワイトリンクの計画のおかげかは分からないけれど渋滞にまきこまれることなく何処もそれ程混んでいなかった。ホワイトロードで紅葉、雪化粧の白山連峰、滝、を楽しみ、快晴ですべてラッキーでした。スタッフは気さくで外国人観光客の相談に乗っていました。とてもいい感じでした。

Reply from activity provider

Dear Ai-chan,

Thank you for participating in the "Shirakawa-go and Gokayama: Two World Heritage Village Experience Tour." We are delighted to hear that you enjoyed the tour, especially with the favorable weather.

During the November holiday, Shirakawa-go was particularly crowded, but our tour is designed to arrive just before the traffic builds up. (Although the departure is a bit early.)

The Hakusan Shirakawa-go White Road will close for the winter at the end of this month, and snow has started to cover Hakusan as well. The winter scenery in Shirakawa-go is also enchanting and highly recommended.

Please feel free to reach out to us when you visit the Hokuriku region again.

Thank you very much for your high rating and feedback.

愛ちゃん様

この度は「白川郷・五箇山 二つの世界遺産集落満喫ツアー」にご参加頂きましてありがとうございました。
お天気にも恵まれ、お楽しみ頂けたご様子でスタッフ一同喜んでおります。

11月の連休は特に白川郷が混雑しておりましたが、弊社のツアーは全て渋滞にかかる少し前に白川郷に着く内容となっております。
(出発は少々早いですが)

白山白川郷ホワイトロードは今月で冬季閉鎖となり、白山も雪掛かって参りました。
冬の白川郷も幻想的でおすすめですよ。

また、北陸へお越しの際はお気軽にお声掛け下さいませ。

高い評価でのご投稿、誠にありがとうございました。

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Packages: 白川郷~五箇山 白山白川郷ホワイトロードプラン<7月~10月>
Attended as: Families
Posted on: 2017/11/05
Activity Date: 2017/11/03

Mt. Fuji & Hakone Tour from Tokyo with Lake Ashi Cruise & Ropeway Ride

Witnessed the wonders of Mt. Fuji

Reviewed by: Isis Clariz Huang

We were very lucky that the weather cooperated and we saw Mt. Fuji!!! I really wanted that picture perfect view and I got it, together with the mountain's cone shaped peak. Our tour guide Yoshi was really good, he even thought us how to make a mountain origami during the long bus ride.

The only thing I did not like is that we were not able to go to Owakudani valley anymore because the Hakone Sky Gondola suddenly stopped its operation for maintenance purposes. It was a good thing they were able to replace it with another similar activity.

All in all it was a good trip! I will definitely book with this tour provider again.

  • Picture Perfect with Mt. Fuji

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Rating:
Packages: 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch
Attended as: Families
Posted on: 2017/11/04
Activity Date: 2017/11/02

Tokyo 1 Day Tour to Tokyo Tower, Meiji Shrine, Sumida River Cruise, and Asakusa

Grand tour of Tokyo highlights w/English guide

Reviewed by: Ming ruski

We enjoyed it very much --had a great time --the tour guide was --plan to come back soon

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Rating:
Packages: 【Until December】Tokyo Bus Tour with Lunch
Attended as: Couples
Posted on: 2017/11/04
Activity Date: 2017/10/09

Tokyo 1 Day Tour to Tokyo Tower, Meiji Shrine, Sumida River Cruise, and Asakusa

Okay

Reviewed by: Tiff

Okay. A fair bit of time in the morning waiting but that's to be expected in such a big city where everyone is coming from different places. Wouldn't really recommend for solo travelers. A little bit isolating at lunch as everyone is put to sit with their groups. Other tours would be better if you're on your own, and the spots are easily accessible on your own by subway.

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Rating:
Packages: 【Until December】Tokyo Bus Tour with Lunch
Attended as: Solo Travelers
Posted on: 2017/11/02
Activity Date: 2017/10/31

金沢発着日帰りバスツアー 白川郷+五箇山 2つの世界遺産めぐる合掌造り周遊 山の幸満載の昼食<月・火・金 催行/添乗員同行/1日>

I'm glad I went. 行って良かった

Reviewed by: ももりん

We went on a family trip with our 2-year-old son. Both the guide and the driver were very kind, and it was the best first bus tour for my son. The day we originally booked was canceled due to a typhoon, but since we had gone all the way to Kanazawa, we decided we still wanted to go and rebooked the same tour for the next day. It was an unusually clear day in Shirakawa-go. The air and scenery were beautiful, and both my mother and son enjoyed it to the fullest. If we have another opportunity, I would like to participate in a different tour as well.

2歳の息子を連れて家族旅行をしました。ガイドさんも運転手さんもとても優しいお方で、息子にとって初めてのバスツアーは最高でした。
元々予約していた日は台風の影響で中止になりましたが、せっかく金沢まで行ったのでやっぱり行きたいと思い翌日の同じツアーを改めて予約しました。白川郷にとって珍しい快晴の日でした。空気も景色もとても綺麗で、母も息子も思い存分楽しめました。
又機会がありましたら別のツアーも参加してみたいと思っております。

Reply from activity provider

Dear Momorin,

Thank you very much for using White Ring. We sincerely appreciate your participation the day after we had to cancel the tour. We are very pleased to hear that your son enjoyed his first bus trip under the clear skies after the typhoon. We, along with the driver, found it heartwarming to see how he captured the hearts of the ladies around him on the bus. We look forward to your next visit to Kanazawa. Thank you for sharing your experience.

ももりん様 この度はホワイトリングをご利用いただき誠にありがとうございます。当初はツアー催行中止などご迷惑をおかけしたにもかかわらず翌日にご参加いただき重ねてお礼申し上げます。台風一過、晴天の下、息子さんにとっての初バス旅行をお楽しみいただけたこと大変嬉しく思います。車内でも周りのマダムたちのハートをわしづかみにされていたご様子をドライバーと共に微笑ましく拝見しておりました。また金沢にお越しいただく機会がございますこと楽しみにしております。体験談のご投稿ありがとうございました。

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Packages: 白川郷~五箇山 白山白川郷ホワイトロードプラン<7月~10月>
Attended as: Families with Young Children
Posted on: 2017/10/26
Activity Date: 2017/10/24

Tokyo 1 Day Tour to Tokyo Tower, Meiji Shrine, Sumida River Cruise, and Asakusa

Overall very good

Reviewed by: Alan

Morning guide was terrific! Afternoon guide was very good. Would not hesitate to recommend.

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Packages: 【Until December】Tokyo Bus Tour with Lunch
Attended as: Couples
Posted on: 2017/10/21
Activity Date: 2017/10/06

金沢発着日帰りバスツアー 白川郷+飛騨高山 世界遺産と小京都をめぐるプラチナルート周遊 山の幸満載の昼食付<水・木 催行/添乗員同行/1日>*即予約確定日あり

My first solo trip. はじめての一人旅

Reviewed by: ナガイタカコ

I participated in a bus tour alone for the first time. At first, I was anxious, but I ended up having a great time and made wonderful memories without worrying at all. The tour guide also pointed out the best sights, and I was able to take many great photos. I believe I gained valuable experience. Thank you very much.

はじめてバスツアーに一人で参加しました
最初は不安でしたが全く気にすることなく、とても楽しい思い出ができました。添乗員さんも一番の見所を教えてもらい良い写真がたくさんとれました。よい経験を積ませてもらえたと思います。ありがとうございました

Reply from activity provider

Dear Takako Nagai,

Thank you very much for using White Ring. Our bus tours welcome a variety of participants, including solo travelers, friends, families, couples, and international guests. While you may have been concerned about traveling alone, it is indeed true that "traveling together makes the journey more enjoyable" (though this saying may be a bit old-fashioned...). We often witness guests bonding during their trips, which warms our hearts. Additionally, the autumn foliage along the White Road changes daily, and we strive to introduce the best spots at each moment. We would be very happy if your experience resulted in wonderful photos and memories. Thank you for sharing your experience with us.

ナガイタカコ様 この度はホワイトリングをご利用いただき誠にありがとうございます。当社のバスツアーはお一人でご参加の方やお友達同士、ご家族、カップルの方、外国人と様々でございます。ご参加前はお一人だとご心配かもしれませんが、やはり「旅は道連れ、世は情け」(少々古いかもしれませんが…)ご旅行中にお客様同士が仲良くなる光景などもよく拝見し、私どももほっこりさせていただいております。またホワイトロードの紅葉も日々見所が移っていくのでその時々のベストスポットをご紹介できるよう努めております。ナガイタカコ様にとって素敵なお写真と思い出になりましたら私共も大変嬉しく存じます。体験談のご投稿ありがとうございました。

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Packages: 白川郷〜高山ホワイトロード<8/1~10/31>
Attended as: Solo Travelers
Posted on: 2017/10/20
Activity Date: 2017/10/18

貸切観光タクシー 外国人ゲスト歓迎!英語堪能なドライバーと京都名所を巡る自由観光コース<3時間~/1-9名/京都市内送迎可>by ヤサカ観光

Thank you, Tsuji. 辻さんありがとう

Reviewed by: 沖縄県

They provided a detailed guide in fluent English. I was able to go to the desired locations as planned, and I had a very enjoyable time. Thank you very much.

流暢な英語で詳しくガイドしてくれました。予定場所にも希望通り行くことができてとても楽しい時間でした。ありがとうございました。

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Packages: 【4/30まで】トヨタ クラウン ロイヤル(3名まで)
Attended as: Couples
Posted on: 2017/10/17
Activity Date: 2017/10/15

Mt. Fuji & Hakone Tour from Tokyo with Lake Ashi Cruise & Ropeway Ride

Great tour despite the rain

Reviewed by: Kieu

The tour guide and drivers are excellent. Despite the downpour and not being able to view Mt Fuji, I would highly recommend this company. Many thanks.

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Packages: 【Until December】Mt. Fuji & Hakone Tour Bus Return without Lunch
Attended as: Solo Travelers
Posted on: 2017/10/16
Activity Date: 2017/10/13

Tokyo 1 Day Tour to Tokyo Tower, Meiji Shrine, Sumida River Cruise, and Asakusa

Tour

Reviewed by: Lubsen

Guide excellent. A lot of walking, but a good Tokyo first getting acquainted

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Packages: 【Until December】Tokyo Bus Tour with Lunch
Attended as: Couples
Posted on: 2017/10/15
Activity Date: 2017/10/14

Tokyo Private 1-Day Tour from Yokohama Port or Hotel with Customizable Itinerary

tour transfer

Reviewed by: Emerson

Took awhile to locate the guide at the port. Would have been easier to find with a more prominent sign. We had 7 people with luggage which completely filled the van. Ended up taking the luggage to our hotel first before starting the tour. Despite the somewhat rocky start due to the van size for our party we ended up having a good day. I would suggest no more than 5 people for that size van when you consider the luggage. The guide was wonderful and went out of her way to ensure we had a good tour and lunch spot. Would do again but with less people.

Reply from activity provider

Dear Emerson, thank you very much for booking with us and all apologizes for the inconvenience whit the size of the van.
The biggest car can actually fit all luggage you had. However we've mismanaged and brought you the second biggest van. We are now operating all tours from Yokohama (osanbashi terminal) using the largest car, but please excuse us again and thank you for your honest comment.

Here's the message from your tour guide Akemi
--
It was really a nice to meet you and I am glad that you enjoyed the trip after all

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Packages: 8-Hour Private Charter with Guide
Attended as: Couples
Posted on: 2017/10/14
Activity Date: 2017/09/24

金沢発着日帰りバスツアー 白川郷+五箇山 2つの世界遺産めぐる合掌造り周遊 山の幸満載の昼食<月・火・金 催行/添乗員同行/1日>

The guide was the worst intern. ガイドがインターンで最悪

Reviewed by: Sherry

The guide on the day was an intern. There was also a veteran guide on board, but they only greeted the passengers at the beginning, and after that, the intern took charge the entire time.

I was satisfied with the content of the tour itself. However, the intern's guidance was so poor that it was the worst experience. They ended every explanation with "it seems like..." and kept asking the veteran guide questions during the tour, getting corrected each time.

When they said "it seems like..." I felt like saying, "I could have looked that up myself!" I didn't understand the purpose of having a guide. Before the sightseeing, they said, "I recommend this place," but when we went there, it was closed for the day. After returning from the sightseeing, they casually mentioned, "I forgot that place is closed today." Even though they are an intern, I was astonished at how little they knew.

Also, their way of speaking was rough. They might have intended to be friendly, but they didn't use Japanese correctly and relied too much on slang, which made it hard to listen to. I wouldn't say the intern guide was bad, but I think they should study more internally before presenting themselves in front of customers.

当日のガイドさんがインターンの人でした。ベテランのガイドさんも乗っていたのですが、最初に乗客に挨拶しただけで、あとはずっとインターンが取り仕切っていました。
ツアーの内容自体は満足でした。
ですが、インターンの案内が下手過ぎて最悪でした。すべての説明の語尾に「~らしいです」とつけるのです。案内の途中でもベテランガイドさんにいちいち質問してるし、訂正されてるし。
「~らしいです」って言われても、そんなのあなたから聞かなくても、自分で調べられるわ!って言いそうになりました。なんのためのガイドか意味がわかりませんでした。
観光前に「〇〇がお勧めです」と言いながら、そのお店は行ってみたら当日閉まっているし。観光から戻ってきて帰路についたら、「〇〇は今日閉まっているの忘れてましたー」ってのうのうと言いのけるし。いくらインターンと言えど、何も把握してなくて、呆れました。
あと、話し方が乱暴です。フレンドリーにしたいつもりなのかもしれませんが、日本語も正しく使用できていないし、若者言葉を多用しすぎで聞き苦しかったです。インターンのガイドが悪いとは言いませんが、お客様の前に出す前に、社内で勉強してから人前に出るべきだと思いました。

Reply from activity provider

Dear Sherry,

Thank you for participating in our tour. I sincerely apologize for the rude behavior of our staff that caused you discomfort.

Currently, we are participating in a program called "Ishikawa Hometown Working Holiday," which allows people to experience life in Ishikawa through interactions with the local community, at the request of Ishikawa Prefecture. The intern involved in this situation was a student assisting with our work through this program. Originally, they were meant to be a support staff for English interpretation, but due to a last-minute cancellation by foreign guests who were initially scheduled to join, a lack of communication between the on-site and administrative staff led to this unfortunate situation. I am truly sorry.

Thank you for your valuable feedback, Sherry. We will ensure proper employee training to avoid any disrespect towards our customers in the future and strive to support everyone's travel experience.

Sherry様

弊社ツアーにご参加いただきありがとうございました。
この度は弊社スタッフが大変失礼な態度で応対しSherry様に不快な思いをさせてしまい心よりお詫び申し上げます。

現在弊社では石川県からの依頼により地域の人たちとの交流を通じて、石川での暮らしを体験してもらう
「石川県ふるさとワーキングホリデー」という制度に参加しております。
今回のインターンはその制度を利用して弊社のお仕事をお手伝いしていただいた学生です。
本来は英語通訳の補助要員ということだったのですが、当初ご参加を予定されていた外国からのお客様が
直前でキャンセルされたことなどから、現場と事務スタッフの打ち合わせ不足により
今回のような事態が発生いたしました。大変申し訳ございません。

Sherry様には貴重なご意見を賜りありがとうございます。
今後はお客様に失礼のないように社員教育をしっかり行い、皆さまの旅のサポートに努めます。

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Packages: 白川郷~五箇山 白山白川郷ホワイトロードプラン<7月~10月>
Attended as: Solo Travelers
Posted on: 2017/10/14
Activity Date: 2017/10/10

Mt. Fuji & Hakone Tour from Tokyo with Lake Ashi Cruise & Ropeway Ride

My Fuji-hakone-cruise lake Ashli n Tokyo tour all day

Reviewed by: Ming ruski

Very happy --the guides are great/helpful --recommend to everybody to take this tour

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Packages: 【Until December】Mt. Fuji & Hakone Tour Bullet Train Return with Lunch
Attended as: Couples
Posted on: 2017/10/12
Activity Date: 2017/10/10