All Reviews for Bus Tours

On the day of the visit, I was smoothly guided and was able to see the beautiful Mount Fuji, making for an enjoyable sightseeing experience! It was disappointing that we couldn't go to the fifth station of Mount Fuji due to snow, but I was satisfied overall! The lunch buffet received negative feedback, so I will rate it as good. Thank you very much.

当日、スムーズに案内していただいて綺麗な富士山を見ることができ、楽しく観光できました！富士山五合目は雪のため行けず残念でしたが、満足でした！
ランチバイキングが不評だったので、評価は良かったとさせていただきます。
ありがとうございました。

The tour route is a place I visit every year for cherry blossom viewing, but the cherry blossom tour from the open-top bus was very enjoyable. The cherry blossoms were beautiful, but the historical background explained by the guide through their lively talk, along with the views of the Imperial Palace, Tokyo Skytree, and the cityscape, left a lasting impression on me. I had a wonderful time. Thank you, guide!

ツアーのコースは毎年花見散歩で巡っている所ですが、オープントップバスからの桜巡りはとても楽しかったです。
桜も美しかったですが、ガイドさんの軽快なトークで歴史的背景の説明を聴きながらの皇居、スカイツリーそして街並みの景色は心に残りました。
とても素敵な時間を過ごすことが出来ました。
ガイドさんありがとうございました♪♪

The timing and weather were absolutely perfect, allowing us to have a wonderful cherry blossom viewing experience. Since I was with my elderly parents, I think we enjoyed it more comfortably than if we had been in a crowded area.

Also, the guide was great at keeping us entertained. Their professionalism really shone through.

The difficulty in finding the meeting point and the confusion were a bit of a downside, which is why I deducted one star, but I believe the experience was more than sufficient for the price.

タイミングも、気候もとってもベストだったこともあり、素敵なお花見タイムを過ごせました。高齢の両親を連れていたので、人混みの中でお花見するより、快適に楽しめたと思います。
あと、ガイドさんが楽しませてくれるのが良いですね。プロの面白さです。

集合場所のわかりにくさ、混乱具合がちょっとマイナスポイントで星１つ減にしましたが、価格に対して充分すぎる内容だと思います。

Although it was before full bloom, we were blessed with good weather and were able to comfortably visit the famous cherry blossom spots. It was refreshing to view the city from a high vantage point, and the guide's stories were interesting, making for an enjoyable hanami experience.

満開前でしたが、天候に恵まれ、快適に桜の名所巡りができました。
高い視点から街を眺めるのも新鮮で、ガイドさんの話も面白く、楽しく花見ができました。

Compared to other companies' open-top buses, the brown glass windows create a sense of poor visibility (perhaps due to UV protection?), making it particularly not recommended to ride after it gets dark. Unfortunately, there are hardly any illuminated spots, so you need to strain your eyes to see the cherry blossoms.

While I enjoyed the pleasant drive with a gentle breeze (though this depends on the weather and seating), the cherry blossom viewing was disappointing. There is only one location where it becomes a tunnel of cherry blossoms (the total passing time is only about ten seconds), so it felt like the open-top experience didn't have much meaning.

I appreciate the effort of the guide in trying to make it exciting, but I won't be returning.

他社のオープントップのバスに比べると、ガラス窓がブラウン系のため（UVカットなのかしら⁈）視界不良感が否めず、薄暗くなってからの乗車は特にお勧めできません。（残念ながら、ライトアップされている箇所がほとんどないので、目を凝らさないと桜が見えないレベル）
そよ風が気持ちいいドライブは楽しめたけれど（但し、天候と座席によりけり）肝心のお花見は期待外れ。
桜のトンネルとなっている場所は１か所なので（通過時間はトータルで十数秒程度）、オープントップの意味があまりないように感じました。
ガイドのお姉さんが一生懸命盛り上げてくれたので感謝していますが、リピはなしです。

I was able to see cherry blossoms in various places in a short amount of time. It was wonderful to bask in the sunlight and spring breeze. Also, the guide's announcements lifted our spirits and created a fun atmosphere.

短い時間でおやすくあちこちの桜をみることができました
お日様と春風を浴びて最高でした
また、ガイドさんのアナウンスも気分を盛り上げて楽しく雰囲気も良かったです

I signed up for the tour just two days after the cherry blossoms began to bloom.

Thanks to the summer-like heat during the day, the cherry blossoms started blooming all at once. It was very cold during the night portion, so I recommend preparing for the cold. The open-top bus was very chilly.

ちょうどツアーの2日前にサクラの開花が始まりツアーに申し込みました。

日中は夏日でとても暑かったお陰か一気に桜が咲き始めました。
夜の部でとても寒かったので防寒対策をお勧めします。
オープントップバスはとても寒かったです。

It was supposed to be a cherry blossom viewing tour, but it was a bit early for the blossoms... However, I was able to enjoy the sightseeing thanks to the guide's lively talk and explanations. The bus operation was also smooth and went well. Thank you to the driver and the guide.

桜見の観光ということでしたが、桜にはちょっと早かった…
しかし、ガイドさんの軽快なトークと解説で楽しく観光できました。バスの運行もスムーズで順調でした。
運転手さん、ガイドさん、ありがとうございました。

The weather was great and it was the best. However, you should be prepared for quite a wait for the cable car, swings, and sightseeing boats. I recommend allowing plenty of time to enjoy your activities.

天気が良く最高でした。ただし、ケーブルカー、ブランコ、遊覧船いずれもかなり待ち時間を覚悟しなければなりません😩
時間には充分余裕を持って行動することをおすすめします。

The tour guide provided very little information throughout the tour and did not fulfill the role of a guide. She was a Chinese woman, and while her attitude was not bad, it was quite disappointing. Regarding the destinations, she only mentioned the meeting times, and that was it.

When another guest tried to engage in conversation by asking questions, the responses were completely off-target, leading to awkward laughter among everyone.

I don't intend to make comments based on nationality, but foreigners likely can't distinguish between Japanese and Chinese people, so as a Japanese person, it felt uncomfortable. For a tour in Japan, I would prefer a guide who is either Japanese or has knowledge at a similar level. Even just sharing small anecdotes that a Japanese person would naturally know (like about the Fuji Five Lakes or the differences between the Shizuoka and Yamanashi sides, or about the Aokigahara Forest) would have made a significant difference in the overall impression.

ツアーを通してガイドさんからの情報があまりにもなく、ガイドとしての仕事をしていない。中国人の女性で、態度が悪いとかではないのだがあれではかなりガッカリ。目的地についても集合時間を言うだけで、それだけ。
別のお客さんが会話を繋げるために質問をしても完全に的外れな回答でみんな失笑。

国籍でどうこう言うつもりはないが、外国人からは日本人も中国人も見分けがつかないだろから、日本人としては嫌な気持ちになった。
日本の案内なら日本人か同レベルの知識がある外国人にガイドをお願いしたい。日本人なら当然知っている程度の小話（富士五湖のことや静岡側・山梨側、樹海のこと）だけでもあると全然印象が違うのにな、と思った。

The weather was wonderful, and the cherry blossoms were very beautiful. I've taken the open-top bus several times, but this was my first time during cherry blossom season. It was great to see the beautiful cherry blossoms up close.

天気に恵まれて桜がとてもきれいでした。
オープントップバスは、何度か乗っていますが、桜の時期は初めてです。
まじかにきれいな桜を見ることが出来てとても良かったです。

I was able to feel the wind and enjoy a very powerful and beautiful view from a different height than usual. I would love to ride again.

風を感じられて
普段とは違う視界の高さで
とても迫力もあり
とても綺麗な景色を楽しめました
また乗りたいなと思います

I love Mount Fuji! It's so beautiful. However, the sightseeing time is short, the matcha experience is brief, and there is only one hour for shopping. I don't think the satisfaction level is high, but I hope for improvements. I plan to introduce this to my friends.

大好きな富士山🏔️とても綺麗です🏔️
　　でも観光時間短く､抹茶🍵体験時間短く買い物🛍️時間も1時間しかありません、満足度高いと思いませんが、改善してほしい､これから友人に紹介しょうと思っています。

I was able to make a reservation right on my birthday. The kind guide who provided constant assistance on the bus, the waiter who served us with care, the chef who put their heart into the dishes, and the driver who drove safely—all of it was wonderful, and I was extremely satisfied. It was the best birthday ever. Thank you so much♡ I would love to participate again.

ちょうどお誕生日の日に、申込みが出来ました。
車内でずっと案内をしてくださる優しいガイドさん、丁寧に接客してくださるウエイターさん、シェフの真心が込めたお料理、安全に運転してくださるドライバーさん、全てが素晴らしくて、大満足でした。
最高のお誕生日になりました。
本当にありがとうございました♡
また参加したいです。

We were the only Japanese couple, but our guide Betty provided thorough explanations in Japanese, which was really helpful. There was traffic on New Year's Day, but we were able to see everything as planned, and I am grateful to the driver as well. This year, as I turn sixty, it has become the best memory for me.

日本人は私ら夫婦だけでしたが、ガイドのベティさんは日本語で丁寧に説明してくださり本当に助かりました。
元旦で渋滞もありましたが全て予定通り見学できて運転手さんにも感謝しております。
今年、還暦を迎える私ですが最高の思い出になりました。

The guide's explanations were thorough, the weather was nice, and I was able to see Mount Fuji just as I imagined. The fifth station was good, but the view of Mount Fuji from Lake Kawaguchi was the best.

ガイドさんの、説明も、丁寧で、天気も良く、イメージ通りの富士山が見れました。５合目も良かったですが、河口湖からの富士山が１番良かったです。

We enjoyed the tour thoroughly. We were lucky enough to be able to go up to the 5th level. It was -8 degrees up there but the views were breathtaking. And we got a close view of Mt. Fuji too.
The souvenir shop offered us complimentary tea on arrival which was lovely and very welcoming. We were each given a little complimentary bell too which is supposed to bring good luck and long life to the owner.
The lunch at Lake Kawaguchiko was really nice too. The food great and the experience of eating out of the bowl while the food was cooking was amazing!

会議場所はとても見つけやすく、責任者が待っていました。公共交通機関のために並ぶ手間もありませんでした。

Very easy to find the meeting place and there was a person in charge waiting. No hassle to queu for a public transport.

The feeling of seeing the full view of Mount Fuji, which can only be partially seen from Tokyo, is truly exceptional. The beauty of Mount Fuji, with its long base, as seen from the sightseeing boat on Lake Kawaguchi, is breathtaking. When I disembarked, I felt as refreshed as if I had just meditated. The lunch buffet was delicious and offered a wide variety of options, and I felt as if I was dining under the watchful gaze of the magnificent Mount Fuji outside the window. I believe Mount Fuji is the ultimate power spot; it cleanses the heart and leaves you feeling invigorated. The guide was attentive and warm, allowing us to relax and enjoy our time.

都内からは頭の部分しか見えない富士山の全貌を目にした時の感動は、格別です。
河口湖の遊覧船から見る裾の長い富士山の美しさは圧巻。
下船する時には瞑想をした後のような清々しい気持ちでした。
お昼のバイキングも美味しいものが種類豊富で、窓の外の大きな富士山に見守られながら食事をしている気分でした。
富士山は究極のパワースポットなのではないかと思うくらい、心が洗われ、スッキリしました。
ガイドさんもきめ細やかであたたかく、安心して過ごせました。

We participated as sisters aged 75 and 73. During the day, we took this course, and at night, we went to Tokyo Mega Illumination and stayed at a business hotel. Although we live in Saitama Prefecture and are not very confident in our mobility, it was difficult to return home at night after participating all day, so we stayed overnight. It became a wonderful memory, and we really enjoyed it. The Sky Transportation was excellent.

75才と73才の姉妹で参加しました。昼はこのコースに夜は東京メガイルミに行ってビジネスホテルに宿泊しました。私達姉妹は埼玉県に住んでいますが　足もあまり自信がなく　昼夜の参加で夜の帰宅が大変なので1泊して帰りました。
良い思い出になり本当に楽しかった。　スカイ交通最高でした。

The weather was nice, perfect for a sky bus ride. I thought there wouldn't be many people since it was December, but it was almost full. Since there was no roof, it was thrilling when we passed under the elevated tracks. Time flew by in no time.

お天気が良く、最高のスカイバス日和。12月なのであまり人がいないかと思っていたら、ほぼ満席。屋根がないので、高架線の下を走るときにはスリル満点。あっという間に時間が過ぎました。

I was worried about the weather, but the slightly cool breeze felt nice. It wasn't as cold as I had thought, and it was comfortable. Usually, when I'm driving, I can't take my time to look around, so I was moved to be able to appreciate the scenery again. The guide was also very polite and it was great. Next time, I want to take a different route.

お天気が心配でしたが
少し冷たい風が気持ちよかったです。
思っていたより寒くなく
快適でした。
普段車の運転をしていると
なかなか周りをゆっくりみれないので、
改めて、眺めることができて感動しました。ガイドさんも丁寧でとてもよかったです。今度は違うルートに乗りたいです。

It was almost an inbound tour, and I was surprised right from the start with two large buses. The inside of the bus was quiet, and the seats were clean, spacious, and comfortable.

Since the guide spoke both English and Chinese, it would be beneficial for participants to have some level of understanding in either language (especially for hearing the meeting place and time).

It was the peak season for autumn leaves, but since it was a weekday, the movement was smooth, and I was able to enjoy the entire itinerary without any issues.

Lake Chuzenji and Kegon Falls are about a 10-minute walk apart, and we had a longer stay at Kegon Falls for lunch, but I was able to take a stroll to Lake Chuzenji during the free time. The hot spring was a sulfur spring, a cozy day-use onsen facing Lake Chuzenji. Towels were provided (included in the tour cost). Only two of us, including myself, participated in the hot spring, while the others explored Lake Chuzenji. By the way, those who didn’t enter the hot spring received castella instead.

Overall, it was a pleasant sightseeing experience, and I recommend this tour.

ほぼインバウンド向けツアーで、大型バス2台となり初っ端から驚きました。バス内は静かで、座席もきれいで広く快適でした。
英語と中国語のガイドなため、いずれかある程度ヒアリングできる方がよいと思います（特に集合場所と時間の聞き取り必須）。

紅葉のハイピークでしたが、平日なため移動もスムーズで、全工程を問題なく楽しめました。
中禅寺湖と華厳滝は歩いて10分ほどの距離で、華厳滝でランチのため長めの滞在でしたが、空き時間に中禅寺湖まで散策できました。
温泉は硫黄泉、こじんまりとした中禅寺湖に面した日帰り温泉です。手拭い貸し出しがありました（ツアー 費用の内数）。温泉参加は私含めて2名のみで、他の皆さんは中禅寺湖散策していました。ちなみに温泉入らない方たちは、かわりにカステラをもらっていました。

全体的に気持ちよく観光できて、おすすめするツアーです。

I wanted to see Japan's highest mountain, Mount Fuji, at least once, so I planned a bus tour this time. There were various tours available, but I participated in the one from VeLTRA, which had the best content.

The weekly weather forecast showed rain all week, so I had given up on seeing Mount Fuji. However, on the day of the tour, the weather changed from rain in the morning of October 30 to clear skies when we arrived. When we reached the fifth station, we were able to see the summit of Mount Fuji. That was the first miracle!

We then moved to the ropeway from the fifth station, where we could see the entire view of Mount Fuji again. That was the second miracle! Although it was cloudy during the sightseeing boat ride and we couldn't see Mount Fuji as in the photos, it was still a very enjoyable boat ride! That was the third miracle!

The guide for this bus tour, Hiro, was very clear, kind, and thorough in his guidance, making him the best guide! Lastly, that was the fourth miracle!

I’m really glad I participated in this wonderful Mount Fuji tour! I plan to use VeLTRA again if I have the opportunity! VeLTRA is the best!

日本で1番高い山、富士山を一度は見たく
今回、バスツアーを計画しました。
色々なツアーがあったのですが内容がVeLTRAが
1番良く参加させて頂きました。
週間天気では、ずっと雨マークで富士山を見る事は諦めていました。当日、10/30朝の雨から到着時には天候が晴れ☀️に変わり五合目に着くと富士山の頂上まで見る事ができました。一つ目の奇跡！五合目からロープウェイに移動し、またそこの場所でも富士山の全景を見る事が出来ました。二つ目の奇跡！遊覧船では雲ってしまい
写真の様な富士山を見る事は出来なかったのですが、とても楽しい遊覧船でした！これが三つ目の奇跡！
今回のバスツアーのガイドさん【HIRO】さんも、わかりやすく、親切、丁寧にガイドして頂き、最高のガイドさんでした！最後に四つ目の奇跡！
いい事ばかりの富士山ツアーで本当に参加して良かったです！
また機会があれば利用しようと思ってます！
VeLTRA最高！

This is my second time on the English and Chinese tour. Once again, I was the only Japanese person! I was approached in broken Japanese, and I enjoyed a delicious lunch, as well as received directions to the meeting place. Thanks to that, I was able to spend a pleasant time.

英語、中国語ツアーは、今回2回目です。またまた日本人は、私ひとり！片言の日本語で声をかけて頂き、ランチが、美味しく頂けましたし、集合場所を教えてもらったりしました。お陰で和やかな時間が過ごせました。

It was disappointing that I couldn't see Mount Fuji due to bad weather. The meals were also not as good as I had hoped, which was disappointing.

However, our guide Mayumi was very accommodating.

天候不良で、富士山を見ることが、出来なかったから、残念でした。
食事も、内容的に、期待したほどでもなく、
がっかりしました。

ガイドのまゆみさんは、とても対応良かったです。

I think the only participants from Japan were the bus driver and myself. Thank you for providing a Japanese guide after the English one.
I see Mount Fuji from Gotemba every day, but unfortunately, I couldn't see it from the Yamanashi side due to the fog. However, the autumn leaves were beautiful.
It was a day spent in an extraordinary way.

参加した日本人は、バス運転手と私一人だったと思います。英語のあとにわざわざ日本語ガイドして頂き、ありがとうございました。
毎日御殿場富士を見ている私ですが…あいにく山梨側からの富士山は、霧で見られなかったです。が、紅葉が綺麗でした。
非日常を過ごせた一日でした。

The guide was very thoughtful. It was a fun day. Thank you very much. I would like to participate again. Highly recommended!

思いやりがあるガイドさんでした。楽しかった一日でした。ありがとうございました。また参加したいです。お勧め！

I was expecting a double-decker bus since there were only images of them, but what arrived was a standard-sized bus. The ceiling was made of glass (or acrylic?), but...

The guide who accompanied us was very good, but I was a bit disappointed because the part I was looking forward to the most was missing.

2階建てバスの画像ばかりだったので、期待していたのですが、来たのは通常サイズのバスでした。
天井は一応ガラス(?アクリル?)になっていましたが…

同乗していたガイドさんの対応はとても良かったですが、一番期待していた部分が無かったので、少しがっかりでした。

The view of Mount Fuji was stunning against the clear blue sky. On the way back, clouds started to appear, and I hummed the song about having my head above the clouds and the surrounding mountains. The hotel buffet was delicious, and the sightseeing boat ride was a great way to enjoy the travel experience. It was a tour filled with a sense of exotic charm, with many foreign visitors.

雲一つない青空に富士山がくっきりと映えて最高でした。
また帰りには雲が出てきて、
頭を雲の上に出し、四方の山を〜♬
口ずさみました。
ホテルのバイキングも美味しかったし、遊覧船も旅行気分満喫。
外国の方が多く異国情緒も味わえるツアーでした。