Reviewed by: Yoshi
This is second time to use pocket WIFI from Veltra.. I really enjoy this service especially in Japan .
My home town in Hokkaido, and mother have no internet, so this pocket wifi is so important for me to keep in touch with family in US. Thanks to Veltra :-)
| Rating: | |
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| Packages: | 11 to 30 Day Plan |
| Attended as: | Solo Travelers |
| Posted on: | 2017/05/07 |
| Activity Date: | 2017/04/01 |
Reviewed by: Virgil
Customer service was great other than you have long waits at bus stops which can range from hour and half to two hours until pick up time.
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Solo Travelers |
| Posted on: | 2017/05/07 |
| Activity Date: | 2017/05/04 |
Reviewed by: mom
Great service! Someone met us immediately coming off the ship and led us to a very comfortable shuttle. We were quickly downtown Tokyo at our hotel.
| Rating: | |
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| Packages: | One-way (From Yokohama Port) Shared Ride to Hotel |
| Attended as: | Friends |
| Posted on: | 2017/05/05 |
| Activity Date: | 2017/04/29 |
Reviewed by: Bess
The driver was courteous and punctual. I recommend this to those who are going to the cruise port.
Dear Bess,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
Please contact or email us whenever if you have any inquiries for any place in Japan.
We are waiting for your next booking.
Best regards,
Jyoti
GREEN TOMATO
| Rating: | |
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| Packages: | One-way (To Yokohama Port) Shared Ride from Hotel |
| Attended as: | Friends |
| Posted on: | 2017/05/03 |
| Activity Date: | 2017/04/20 |
Reviewed by: Rob F
Prompt pick-up at the hotel. Clean, comfortable van for the ride to the airport. Half the price if not more than a cab.
Dear Rob F,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
Please contact or email us whenever if you have any inquiries for any place in Japan.
Best regards,
Jyoti
GREEN TOMATO
| Rating: | |
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| Packages: | One-way (To Yokohama Port) Shared Ride from Hotel |
| Attended as: | Couples |
| Posted on: | 2017/05/01 |
| Activity Date: | 2017/04/20 |
Reviewed by: Rob F
easy access from the cruise ship and then quick service to the hotel
Dear Rob F,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
Please contact or email us whenever if you have any inquiries for any place in Japan.
We are waiting for your next booking.
Best regards,
Jyoti
GREEN TOMATO
| Rating: | |
|---|---|
| Packages: | One-way (From Yokohama Port) Shared Ride to Hotel |
| Attended as: | Couples |
| Posted on: | 2017/05/01 |
| Activity Date: | 2017/04/29 |
Reviewed by: Chris
Veltra got the wifi unit delivered to my Tokyo hotel so I was able to start using it right after I checked in. I had brought my own spare battery to ensure that the charge would last through the day and the unit did everything I needed it to during my 3 weeks of travel. I would recommend this for both convenience and price. I returned the unit at the airport at their counter, but they also had an option wherebi could have dropped it in the mail in Japan before taking off. I opted to keep it until the airport so that I could still use it at Narita.
| Rating: | |
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| Packages: | 11 to 30 Day Plan |
| Attended as: | Solo Travelers |
| Posted on: | 2017/04/30 |
| Activity Date: | 2017/04/05 |
Reviewed by: TokyoWedding2017
We rented a portable router for 2 weeks and couldn't believe how excellent the overall experience was. Easy to book and pay in advance, delivery to our hotel as promised, incredible strong router signal wherever we went, including subways, trains, elevators, etc. Our group had 10 devices on at one point and we couldn't believe how well it worked. Used skype instead of cell phones and left our cells on airplane mode throughout the trip. We dropped it off at Narita airport without a hitch when we flew home to Canada. Saw a lot of complaints in other reviews about problems with how long the battery lasted, but we didn't have any problems and only had to recharge it once during the day with our back up portable battery charger, after a very long day. Will definitely use this service wherever we can in the future! Wish they had it in Canada!!
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| Packages: | 11 to 30 Day Plan |
| Attended as: | Families with Young Children |
| Posted on: | 2017/04/28 |
| Activity Date: | 2017/04/12 |
Reviewed by: Barbara Helen
It was a smooth transfer from ship to shuttle. Our names displayed to pick us up and some delay waiting for other passengers to arrive but then seven of us in a people mover with drop off at our hotel. We were a little worried that we were 15 minutes later than the 8am time given but we were assured that this is normal and they would wait until all passengers arrived around that time. We're glad to have used the service. We were surprised how quickly it was booked out after we made the arrangement so book early if you can.
Dear Barbara Helen,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
Please contact or email us whenever if you have any inquiries for any place in Japan.
We are waiting for your next booking.
Best regards,
Jyoti
GREEN TOMATO
| Rating: | |
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| Packages: | One-way (From Yokohama Port) Shared Ride to Hotel |
| Attended as: | Couples |
| Posted on: | 2017/04/26 |
| Activity Date: | 2017/04/20 |
Reviewed by: CarolT
As soon as we got through Customs the service was signposted and the staff who greeted us were efficient. Within 5 minutes we were escorted to our transport which was comfortable and clean and we were at our hotel in Tokyo within an hour of leaving the ship.
Would recommend this service for a worry free transfer after a lovely holiday.
Dear customer,
We are highly appreciate with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
Please contact or email us whenever if you have any inquiries for any place in Japan.
We are waiting for your next booking.
Best regards,
| Rating: | |
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| Packages: | One-way (From Yokohama Port) Shared Ride to Hotel |
| Attended as: | Friends |
| Posted on: | 2017/04/23 |
| Activity Date: | 2017/04/20 |
Reviewed by: L.Tamashiro
The wifi router worked perfectly. Used it in Yokohama and Tokyo. Delivered it to my Hotel and I returned it at a 7/11. Battery lasted at least 8 hours. I'll use this again on my next trip to Japan.
| Rating: | |
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| Packages: | 7 Day Plan |
| Attended as: | Families |
| Posted on: | 2017/04/23 |
| Activity Date: | 2017/04/07 |
Reviewed by: Leoll Barron
The staff at cruise port were efficient and helpful and our driver was safe, careful and very helpful. The experience was very positive. Thank you. Leoll and Leonie Barron.
Could you also give us a quote for transfer from our hotel in Shinjuku to Narita airport on the morning of the 30th April, please.
Dear Customer,
We are highly appreciate with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
For April 30 please make a booking through by Veltra as soon as possible.
Sorry for saying that but availability is not guarantee.
Best regards,Jyoti
GREEN TOMATO
| Rating: | |
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| Packages: | One-way (From Yokohama Port) Shared Ride to Hotel |
| Attended as: | Couples |
| Posted on: | 2017/04/22 |
| Activity Date: | 2017/04/20 |
Reviewed by: Liza Maria
We just arrived from a fun filled experience tour in Tokyo. Our pickup transfer driver/guide arrived on time but unfortunately we got lost in locating the exact meeting area because of the wrong map that was given by the agency. Through the help of a Filipina working at Narita airport we were able to contact our guide. Inspite of the rain, our guide Taji still managed to bring us to Meguro River with full bloom cherry blossom trees and to the (secret) as described by our guide long stretch of cherry blossom trèes not popular to tourists.He also recommended an authentic and tasty ramen for our group to try. Thank you Taji for the wonderful experience!
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| Packages: | 6-Hour Private Charter with Guide |
| Attended as: | Friends |
| Posted on: | 2017/04/22 |
| Activity Date: | 2017/04/11 |
Reviewed by: Markus
5 Persons at ticket counter could process only 1 ticket per 3 minutes
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Couples |
| Posted on: | 2017/04/18 |
| Activity Date: | 2017/04/16 |
Reviewed by: Kit
Seriously I will admit I had problems at first as I am NOT technically inclined and the directions were a bit convoluted. Granted, I was traveling all day and super exhausted. A bonus they delivered the SIM card to my hotel so it was waiting for me when I arrived, and I installed it over dinner. It took me about 20
Min but most people it should take 5-10. Once I figured it out it worked like I dream and I was taking selfies and using Google
Maps to get all over Tokyo. I'd definitely use this service again.
| Rating: | |
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| Packages: | Review Rebate Special / 3GB SIM Card with Hotel/Accommodation Delivery Included |
| Attended as: | Solo Travelers |
| Posted on: | 2017/04/10 |
| Activity Date: | 2017/04/08 |
Reviewed by: Benzon kho
Sorry to say that I find it very difficult to pick up the item because of the language barrier. Secondly, the postal name was not included in in the voucher that's why I have to inquire every postal booth in the airport terminal. Anyway, the good thing was, I find it very useful, especially when I was left behind during our train trip, I was able to call my friend to guide me where to embark.
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| Packages: | 7 Day Plan |
| Attended as: | Friends |
| Posted on: | 2017/04/06 |
| Activity Date: | 2017/04/04 |
Reviewed by: Lydia Teo
After reading many reviews some positive and negative, we decided to try this Hop on Hop off bus ride. We (group of 10) started late due to our distance from Tokyo Station. As we got off the station we asked around to finally get to Mitsubishi building which one cannot miss its signage. It was freezing cold that day on 25th and we did our first ride through the first to last stop on the blue line. It was interesting as we listened to the introductions of the places we passed by through the ear recorder in the language we preferred. Personally, I felt I gained more knowledge as the voice introduced the places we passed through in the comfort of the open decker bus. We then took the purple line to Ginza /Tsukiji. By the time we reached Tsukiji, some shops started closing at 1.30pm. It is best to go early in the morning . We were left with not much time to visit Asakuse instead we took the last bus to go round to view the Tokyo Rainbow bridge in the night. It was a different sight when viewed in the night with all the llightings. I am very sure when the cherry blossoms are in full bloom next week, it is a good idea to take this hop-on hop-off bus as we passed the cherry trees which was budding then.
We are going to recommend our friends who will be visiting Tokyo to try out this bus as it is money well spent to enjoy the whole of Tokyo in a day.
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Friends |
| Posted on: | 2017/03/28 |
| Activity Date: | 2017/03/25 |
Reviewed by: Lydia Teo
Our group of 10 booked a private tour to the places we wanted to visit. It was rainy on 26th and the weather was freezing cold. Our driver from Veltra came on the dot outside our hotel. No time wasted and our friendly driver, Yakamura-san helped us with our luggage and we set off. Yakamura-san was very attentive and he brought us round our first destination, Soka University with great patience. Since it was rainy and the cherry blossoms were still budding, we couldnt walk in the park with the freezing weather, he went round Hachioji in search of delicious ramen and after a few rounds, he found one where it was good and cheap. We suggested Fuji Art Museum and he called up to be told it was closed on that day. Our last place was Edo Tokyo museum. We were too cold to enjoy and finally we set off for Haneda airport.
We were very pleased with the service, the van which was very spacious for the 10 of us. Most of all, Mr. Yakamura was very accommodating and patience as he helped us with our luggage in the rain. We shall recommend your service again to our friends and we shall book again with your company for our next trip to Japan.
Thank you very much for your nice comments !
Unfortunately the weather was not good but we are very pleased to hear that you have enjoyed the tour.
If you have any chance to visit Japan in the future, we are looking forward to serving you again.
Thank you very much.
Best regards
Yas Kanai
Cab Station Co.,Ltd.
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| Attended as: | Friends |
| Posted on: | 2017/03/28 |
| Activity Date: | 2017/03/26 |
Reviewed by: Brandon
This was a great pick! It was easy to operate and Veltra service was amazing. The wifi device was available when I checked-in to my hotel and easy to return. I recommend their services for families or even individuals looking to have wifi available when exploring Japan. Thank you
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| Packages: | 9 Day Plan |
| Attended as: | Families |
| Posted on: | 2017/03/25 |
| Activity Date: | 2017/03/02 |
Reviewed by: ERT-Washington, DC
The driver arrived early, was extremely courteous, and knew some English. The vehicle was very nice and tidy. Ride to airport was pleasantly uneventful. Bear in mind, these are shared rides. We traveled quite a way across the city to reach the other passenger who was going out to the airport, but arrived at Narita in plenty of time to catch our intercontinental flight. Since one normally walks and rides the Metro in Tokyo, it can be interesting to see some of the city by car. I would recommend the service highly.
Dear customer,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
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| Packages: | Shuttle To Narita Airport - Shared Ride |
| Attended as: | Couples |
| Posted on: | 2017/03/19 |
| Activity Date: | 2017/02/20 |
Reviewed by: Nic
Pick ups and returns are always confusing as I don't know which counter to go to (Global wifi? Ninja wifi? something else?), especially after the long flights or running late to get on board.
Other than that, pleasant and helpful people at the counter, connections are mostly good (sometimes you have to restart the router or it stops working), and affordable. It's a must traveling in Tokyo!
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| Packages: | 9 Day Plan |
| Attended as: | Solo Travelers |
| Posted on: | 2017/03/15 |
| Activity Date: | 2017/02/17 |
Reviewed by: Jane C.
Although shipping seemed longer than expected, when we received the SIM everything went smoothly. It was easy to use and we did not have any problems with connectivity. Speed was great, very pleased with quality of the service. Thanks.
| Rating: | |
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| Packages: | 3GB SIM Card with Overseas Delivery Included |
| Attended as: | Families |
| Posted on: | 2017/02/23 |
| Activity Date: | 2017/02/16 |
Reviewed by: Chris
Overall, I am happy we took your bus tour. We learned much about Tokyo and its history. However, when we got off for a cup of coffee on the Purple line we discovered that the next bus wouldn't be there for over 3 hours. Had to take a cab to get back to the hotel for our dinner reservation. Also, the taped message on the Blue line was not synchronized correctly and was off by several minutes. It was very difficult to place the narrative with the correct scenery.
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Families |
| Posted on: | 2017/02/12 |
| Activity Date: | 2017/02/09 |
Reviewed by: Richard.
This was our first time visiting Japan and this was a good way to start our vacation We boarded the sky bus at 3pm and found places we wanted to go back and explore the following day. The audio recording was helpful in giving suggestions of what is available to explore at each stop. The stop was easy to find when wanting to hop back on the bus.
We enjoyed the sky bus tour and the tickets worth worth the price. The entire family found it worth the price, even the teenagers. The tour was fun for the entire family. :) We will return to Japan to do more exploring.
Thank you sky bus team!! Especially the bus driver!!
| Rating: | |
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| Packages: | Review Rebate Special: 24 Hour Ticket |
| Attended as: | Families |
| Posted on: | 2017/01/06 |
| Activity Date: | 2017/01/03 |
Reviewed by: Bella
This is a great way to get an overview of Tokyo and have the ability to get off and explore. We did two of the three lines and felt we had a better layout of Tokyo.
My teenagers even enjoyed it after hours of teasing me prior to arriving for our first ride. The hop on/hop off ability was very nice and the recommendations of why to get off and explore from the audio were helpful. . The stops were easy to find when you wanted to get onto the bus.
It is worth the price and we will ride the sky bus again when we are back in Tokyo. Thanks sky bus for showing us around Tokyo and areas to explore.
| Rating: | |
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| Packages: | Review Rebate Special: 24 Hour Ticket |
| Attended as: | Families |
| Posted on: | 2017/01/05 |
| Activity Date: | 2017/01/03 |
Reviewed by: May chan
This is the first time we visited Tokyo with young children, we chose hop on hop off bus to get an overview of Tokyo. It's very easy for us to find their ticket office in Mitsubishi building, there are plenty of restaurants inside the building thus you can grab someting before boarding the bus. Bus arrival is super on time, clean and spacious. The route design also allow us to view most of the attractive places, bus attendants are helpful and polite.
There are three routes per day for travelers to choose, we managed to go blue & purple line within 24hours, I would strongly advise a well time planning is essential for you to finish all routes.
The disadvantage of the bus route is the bus didn't stop in front of the tourist places, e.g. Sensoji temple (Asakusa line) & Tsukiji fish market. There are about 10min walking distance, as I said, this is our first time in Tokyo, I need to remember where the bus stop is, so that I can find it after visiting the tourist places.
Besides, this is good to have Multilingual Audio Guide in English, Chinese, Korean and Japanese. However, the audio guide will suddenly switch to next introduction before ending the current one. I think this need improvement so that complete information is provided as described
| Rating: | |
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| Packages: | Review Rebate Special: 24 Hour Ticket |
| Attended as: | Families with Young Children |
| Posted on: | 2016/12/15 |
| Activity Date: | 2016/12/10 |
Reviewed by: Mei Wong
This is the first time we visited Tokyo with young children, we chose hop on hop off bus to get an overview of Tokyo. It's very easy for us to find their ticket office in Mitsubishi building, there are plenty of restaurants inside the building thus you can grab someting before boarding the bus. Bus arrival is super on time, clean and spacious. The route design also allow us to view most of the attractive places, bus attendants are helpful and polite.
There are three routes per day for travelers to choose, we managed to go blue & purple line within 24hours, I would strongly advise a well time planning is essential for you to finish all routes.
The disadvantage of the bus route is the bus didn't stop in front of the tourist places, e.g. Sensoji temple (Asakusa line) & Tsukiji fish market. There are about 10min walking distance, as I said, this is our first time in Tokyo, I need to remember where the bus stop is, so that I can find it after visiting the tourist places.
Besides, this is good to have Multilingual Audio Guide in English, Chinese, Korean and Japanese. However, the audio guide will suddenly switch to next introduction before ending the current one. I think this need improvement so that complete information is provided as described.
| Rating: | |
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| Packages: | Review Rebate Special / 24 Hour Ticket |
| Attended as: | Families with Young Children |
| Posted on: | 2016/12/15 |
| Activity Date: | 2016/12/10 |
Reviewed by: らんな
I booked this tour hoping my foreign friends would enjoy it. We visited two courses: Asakusa and Odaiba, but the Odaiba course was particularly well-received. The first stop was next to Tokyo Tower. The beautifully lit Tokyo Tower was breathtaking and even for someone living in Japan, it was moving. Since we were on a bus with a transparent upper deck, I was able to take photos of Tokyo Tower from a close-up angle, looking up at it. Additionally, we were lucky enough to see fireworks near the Rainbow Bridge. I wish we could have extended our trip to Roppongi, but there were few buses, so we had to give up. I think the illuminations in Roppongi are beautiful this time of year, so I hope the bus frequency increases a bit. Another issue was that, despite it being Saturday, the service was running on a weekday schedule. According to the staff, they had started running the same schedule all day for a while now. I found out about this on the morning of the tour and had to change my plans, so I felt it would have been helpful if this information was available on the website.
外国人の友達が喜んでくれるといいなと思い、このツアーを予約しました。浅草コースとお台場コースの2つを巡りましたが、特に好評だったのはお台場コースです。まず初めの停留所は東京タワー横。綺麗にライトアップされた東京タワーは圧巻で、日本に住んでいる私にとっても感動的でした。乗車していたのが上がスケルトンになっているタイプのバスだったこともあり、接近して見上げるような角度で東京タワーの写真を撮ることができました。また、偶然にもレインボーブリッジの脇に花火を見ることができ、ラッキーな思いもできました。六本木まで足を伸ばせたら良かったのですが、バスの本数が少なく、断念しました。六本木のライトアップも綺麗な時期だと思うので、もう少し本数が増えれば良いのになぁと思います。また、最も困った点は、土曜日だったにもかかわらず平日ダイヤで運行していたことです。担当の方いはく、少し前から終日同じダイヤで走るようになったとのこと。当日の朝そのことを知り、予定を変えなくてはいけなくなったので、HPの方にも情報が載っていると良かったなと感じました。
| Rating: | |
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| Packages: | 【2人目無料!】人数限定モニターツアー |
| Attended as: | Friends |
| Posted on: | 2016/12/05 |
| Activity Date: | 2016/12/03 |
Reviewed by: Inna
The router worked perfectly, with coverage dropped maybe twice during the week in Tokyo. You will absolutely need an external battery as it will not last all day, but we carried several for our phones anyway. I think that hoe much you will need to charge the device depends on how much you use it, but I do not know for sure. It was essential fir our ability to navigate Tokyo, check the weather, or use Google Translate to tell people things. For me, an opportunity to share pictures and video (including FB live) on the go was a great bonus. And of course, I could play Pokémon Go (not much, we were too busy looking at things), which got me some great catches in Tokyo.
| Rating: | |
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| Packages: | Review Rebate Special / Standard Plan |
| Attended as: | Families |
| Posted on: | 2016/11/27 |
| Activity Date: | 2016/11/20 |
Reviewed by: Jasmine
My mother was visiting Japan from America so I had it sent to my house to see if this would be a better option than the usual portable wifi we use. It arrived safely and on time to my place. But once I got it and tried to set it in my mother's American phone, it did not work. It was an android that was unlocked, but it had a lot of other settings that was not written in the instructions. I'm not sure if that's why it did not work. Luckily, I had internet in my house, but for those who do not have internet in advance, it will be quite troublesome.
I couldn't figure it out so I messaged the provider who kindly replied to me in English quickly. But it still didn't work. In the very end, I tried it on my iphone and it worked then. It is best for you to try it with a more popular phone than a random android.
Make sure your phone is on the list of phones and know what you're doing with your phone.
| Rating: | |
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| Packages: | Review Rebate Special / 3GB SIM Card with Hotel/Accommodation Delivery Included |
| Attended as: | Solo Travelers |
| Posted on: | 2016/11/21 |
| Activity Date: | 2016/11/09 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Dear customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
Please contact or email us whenever if you have any inquiries for any place in Japan.
We are waiting for your next booking.
Best regards,
Jyoti
GREEN TOMATO