All Reviews for Transfer & Travel Essentials

Booked Veltra for transportation to our Shinjuku hotel after our Japan cruise and couldn't be more pleased with the service! Mr. Uchida was courteous and very professional; we shared the beautiful new van with a family of three and we were at our hotel's doorstep in about 40 minutes. Will look to book through Veltra on our next trip to Japan!

Portable wifi was great to have! Helped us negotiate thru Japan...we connected several devices...good to carry a portable battery if you use wifi as much as we did...
Device was ready for us when we checked into our hotel and we kept it right up until we were
Leaving Japan, with easy drop off at the airport. Would definetly use Ventura again and again!

The delivery of the router........outstanding!
The function of the router........outstanding!
The return of the router......very easy
We would use Veltra again

This was a great way to get from the Yokohama cruise terminal to Tokyo city. Very efficient and saves the hassle of getting luggage on and off trains. From port direct to hotel.

Very cost effective way to get from Yokohama Pier to downtown Tokyo. We had a shared ride van with 3 other couples. We were greeted by signs as soon as we exited the customs area. After we were all assembled we loaded the van and were on our way. So much easier than dragging our suitcase, etc through crowded train stations and trains. Driver spoke no English but had info sheets for each drop off. He was most courteous. For us it was money well spent. Thank You!

Highly recommended. The pocket WiFi was delivered to our hotel in Shinjuku the day we arrived. It works great, very fast. Helps us go on Google map to navigate through all the streets of Tokyo and use Yelp to pick restaurants. It does drain the phone battery though, but we used it for 4 hours straight. Over all this is an extremely helpful device to have, especially for tourists. Very affordable. We got it for 7 days

Enjoyed our time on the hop on, hop off bus. The first loop we did was Asakusa course and got off and on the busses at different stops. We were able to see some major sights and the time in between the bus returns was reasonable with about an hour time frame. We then did the Odaiba Course and only got off at a one stop since the time frame was over an hour for the next bus and it was getting late. We enjoyed having the transportation around Tokyo since it was our first time there and it helped us determine what sites we would like to return to the next few days using the subways. I would highly recommend this tour for first time guests in Tokyo.

Hop on Hop off is the best way to Tour Tokyo when on a limited time. It gives you enough information of the sites as you go around the city. They also have 3 selections for Tour routes which you can access. Also allows you to go around without having to use the subways.

IT WOULD HAVE HELPED IF YOU PROVIDED A LARGE SIGN SAYING 'GREEN TOMATO' AS WE WALKED RIGHT PAST IT AND STARTED TO SEARCH EVERYWHERE FOR THE PICK-UP POINT!.
ONCE WE RE-TRACED OUR STEPS - WE FOUND THE PERSON HOLDING A BOARD WITH OUR NAMES IN VERY SMALL PRINT!
ONLY COMPLAINT WE HAD......

FROM THEN ON A CHARMING LADY DIRECTED US TO THE MINIVAN AND WOULD NOT EVEN LET MY HUSBAND LOAD THE LUGGAGE.
SHE WAS VERY PROFESSIONAL - GREAT DRIVER - ARRIVED OUTSIDE OUR HOTEL OVER 1 HOUR LATER POINTING OUT THE HIGHLIGHTS OF TOKYO ON THE WAY!!.
WOULD HIGHLY RECOMMEND!!

we enjoyed our sightseeing, cllimate was just right as we cross the rainbow bridge. we discovered so many things about Japan's diff locations, very informative and helpful to in selecting places we want to explore on our limited time in Tokyo. we were glad that we book hop on hop off.

The unit was available for us at our first hotel. Instructions are very clear. I am of the opinion that it has saved us having to get cell service here. We were able to check train schedules and use google maps when we were unsure of our location. The wifi was dependable in all areas of Japan. I would highly recommend your company and will use it again when we return. Thanks.

When coming in to any new place to visit, we look for bus tours such as this. The tour was informative and gave us an idea of places we would want to return to and explore fully. The staff was friendly and helpful. I was worried about using a service such as Veltra but I had no problems whatsoever. We plan on doing the bus tour again when friends visit and using Veltra. Highly recommend!

I could log my sister and my phones but then the battery would drain if we used it all day so I would have to shut it off and on or else the router would get super hot. I have to say though, this has been a lifesaver for our trip because addresses are very hard to find in Tokyo!.

It was good and on time. Although it rained in the morning when we rode the open air bus.

Worked well for the entire time I had it. Was waiting at my hotel at check in.

It had reasonable prices but be prepared to wait since it is a shared shuttle so you may have to wait a little while before leaving if they have more pick ups for the day. Had to wait 45-1hr for the next party to come in

Best service and 100% reliable!! We used out pocket wifi all over Japan with 0 problems!!! A+++

The time between the buses is too long, 70 min. You can't make even two full routes in one day. If the time was 30 min, then it'll be possible.

I took the Tokyo Sky Bus during my first day in Tokyo and it was worth it! It gave me an overview of Tokyo and that's when I decided where I wanted to go for the rest of my stay.

My trip was scheduled at the very last minute for my business, and I requested this device right away. But it took a few days for them to process my request, and I had to go without it for the first 2.5 days. It finally arrived on my 3rd day of this trip in the afternoon.

The device worked well, but it dies so quickly. After it was fully charged, it can work about 4, 5 hours depending on how much you use it. I felt like that was too short. I own a pocket WiFi (hot spot) in the U.S., and that lasts all day. So I was really disappointed about it.

The return process at the airport was very simple and easy. I appreciate that because I had a lot stuff to carry with me.

I would say this plan was good overall because of the price. I paid about $60 for 10 days, and it was cheaper than other options I had.

What a great way to tour and navigate around the tourist spots of Tokyo. The open top makes for good views of the city and landscape. We took full advantage of the 1 day pass, hopping off at different points in the city. We started Friday afternoon until Saturday afternoon. Our favorite stop was Asakusa Kanakawado the closest stop to the Senso-ji Temple. We ended up there both days to see even more sites. The wait time between buses was enough to explore and hop back on. Three routes cover a vast area and you probably need more than a day pass. This is a great way to maximize your time in Toyko, you don’t have to figure out a complicated metro map or wonder when you get out of the metro station which direction your destination is in. The audio guide was informative and staff member was available to answer your questions. For those who like the double-decker bus experience, you won't be disappointed.

The ticket we bought was valid for 24 hours so we used it for 2 days. We started at 4 in the afternoon and continued on until the next day. The service was very efficient. I missed the bus in just a matter of 30 seconds as it drove right past me. I was not prepared to run after it. It was no big deal as I caught the next one since I was in no rush. I had a schedule with me so I was able to get a nice cup of coffee and shopped for a bit and made sure I was there at least 10 minutes before schedule! You need to plan your route and sight seeing carefully.

I went on 2 routes. The Tokyo Sky Tree and the Odaiba route. Both had their own charms. Would recommend the Odaiba route after sunset and the Sky tree route during the day. The Odaiba route was very scenic at night because of the rainbow bridge , Tokyo Tower and the skyline was just breath taking. Hopped off at the Tokyo Sky Tree the next day. Went up the tower for the amazing view. I was there pretty early I suppose hence the queue was not bad at all. The stop was pretty close by and if you could not find your way back to the bus stop, just ask people around you. Everyone was extremely helpful. Japanese would go out of their way to show you where the bus stop is. They would physically bring you there. You just tell them it’s the sky hop on hop off bus and they will bring you there.

If you are tight for time, and want to see as much of Tokyo as you can in that short period of time, this would be your best shot. I had a great time. My time in Tokyo was limited so I was glad I got on this tour bus.

The one we got on was an open top. Super punctual. The bus would be comfortable on a good day since there are no seats available downstairs. Therefore there’s limited space when it rains. Only 4 seats in the front row is covered while the rest is open hence the chances of getting those 4 seats? Very very very slim. And those who gets the seats in front would not hop off the bus. Our experience was 2 teenagers hogged all 4 front row seats to themselves.
Apart from the rain, it would have been a wonderful experience. You get to see so many interesting sites which we would not have seen by metro underground such as the Tokyo tower, the rainbow bridge, and the sky tree. This would have been the perfect tour on a lovely sunny weather. We sat towards the front of the bus… so we were sheltered from the strong winds, not the rain. I could not imagine sitting in the back in the wet, cold and with the freezing wind blowing. I glad we got shielded from the wind at least. However we saw some Japanese school kids at the back having an awesome time with the strong wind blowing in their faces, taking selfies, laughing and having so much fun.
The bus was not full perhaps because of the weather. We had 3 children under 5 in which we bought tickets for them too because if you do not, they would have to be seated on your lap. However if you have hyper active children… perhaps being on your lap could be a safer choice. Our kids enjoyed the ride and the view. When they are tired, they could just sleep comfortably leaning on you without falling over as the bus ride was very smooth! The driver was excellent. Even my daughter who is prone to motion sickness felt super.
Overall, it was a good experience. The commentary played correctly, at the correct venue and it was pretty informative. The adults appreciated the commentary while the kids enjoyed the view.

The lack of a roof and the high position provided a great view. When we drove on the Metropolitan Expressway, it was thrilling and really raised my spirits. We stopped for a while where we could see the Tokyo Skytree straight ahead, so we were able to take some great photos. However, you need to dress warmly because it gets cold with the wind rushing by.

屋根が無く、高い位置なので、眺めはとても良かったです。
首都高速道路を走った時は、迫力があってテンションが上がりました。スカイツリーが正面に見える所で長めに止まったので、写真もバッチリ撮れました。
ただ、防寒はしっかりしていないと、風を切って走るので寒いです。

I used in Tokyo where free WiFi is very difficult to find.
The device was waiting for me at hotel, fully charged ready to use.
Very easy to use and very convenient.
I highly recommended.

My fiancee and I really depended on it when traveling all over Japan. I also was able to upload my photos everyday so my family and friends could enjoy them

We had a great experience with Veltra... we bought the ticket and was very easy to find the location to exchange the tickets. The tour was awesome, always on time, clean bus with pleasant people and good information about the city. We had a great time in Tokyo and we discovered many places in Tokyo that probably we wouldn't find without this tour. Our main highlight was the Skytree tower (the tower has 2 levels, we went to both, they charge each level separated, but was worth to visit both), Asakusa temple (we spent a lot of time there, beautiful location and lots of shopping), Tokyo Tower (also has 2 levels, we just visited one as the second level was closed due the winds), and many more. Highly recommended tour. We really enjoyed it.

Difficult to purchase correct ticket on internet. Ticket clerk totally inflexible when we requested travel on the non stop bus in stead of the hop on hop off. Same company, same busses, plenty of free seats on both busses but it was IMPOSSIBLE to change ticket. I think you need to be a bit flexible. Not sure I would recommend to a friend. I have used open top bus in London & New York. A lot more user friendly.

Me and my husband purchased the Tokyo Sky Bus Tickets through Veltra's website and scheduled the tour for the next day. We received the voucher through e-mail and it was really easy to get our tickets the next day! Their office is really close to the Tokyo Station and the bus take off from there. We did the 3 routes on the same day and they were all really nice. On the blue route, we stopped at Asakusa temple ! They have a lot of little shops and food tends there... all of the typical things! On green route, we headed to the fish market, we had incredible sushi there and the quality of the food was great and of course really fresh! For our last route, (the purple one) we stopped on Roppongi hills and it was really pleasant to finish our day there and have some dinner. They have really nice stores and all kind of restaurants, cafes, etc. We had dinner at this Italian place called Il Ritrovo and the pizza, pasta and price there were great! You can get the Restaurants map at the entrance of the mall and there you can check all the options and price rates, it was great!
Our only complain it was the audio on the green bus that was not working and we couldn't hear the route.
Overall we had a really nice day!

Coming all the way from Australia, and being our first time in Tokyo. My friend and I thought the hop on hop off bus tour was a great way to see the whole of Tokyo in one day.

We came out under the Skytree tower was a great start to our tour of Tokyo, the staff were very helpful in showing where the Hop on Hop off bus office was. It was very easy to find and we got some great snaps of the Skytree tower as we walked to the office. We were pleased that the buses were frequent so we only waited a few minutes until the next bus arrived.

The English audio was fantastic and helped us learn alot about Tokyo and its history. What I liked most about this tour was that all three routes linked up at one stop and at the stop was a Starbucks which we purchased a coffee while we waited for the next bus route. Longest we waited was 20 minutes but was a good break from sight seeing.

Over all I thought this was a great way to see Tokyo in one day, the staff were friendly, a lot to see, the English audio was knowledgable and my friend and I had a great time seeing Tokyo this way. I would recommend this tour to anyone. Thanks :)