Page 3) Things to Do in Tokyo in 2025 – Tours & Activities | VELTRA

All Reviews for Shuttle Services in Tokyo

Overall Rating

4.78 4.78 / 5

Reviews

97 reviews

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Great shuttle ride!

Reviewed by: Brian Hodges

Picked us up on time, in a bus big enough for our stuff, and safely got us to the Port with plenty of time to check in.

Reply from activity provider

Dear customer,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.

Helpful
Rating:
Packages: One-way (To Yokohama Port) Shared Ride from Hotel
Attended as: Couples
Posted on: 2018/04/23
Activity Date: 2018/04/20

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Transfer from Cruise Ship to Hotel, Japan

Reviewed by: Janice Hobby

Driver was waiting with Green Tomato sign, at the port, collected the party of people as they came off the ship. Took us promptly to our hotel ,even tho it was a bit tricky to find. Very good service, recommend this as a transfer service post cruise. Jan Hobby

Reply from activity provider

Dear Janice Hobby

We feel happy that you liked our service and we appreciate so much your comment.
Your feedback gives us more encouragement to improve our service.

We hope to serving you again.

Best regards,
Fukuhara
GREEN TOMATO

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Couples
Posted on: 2017/11/22
Activity Date: 2017/11/19

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Easy ride to cruise port

Reviewed by: Traveler

It was very easy to book this shuttle service online from the U.S. When I arrived at the hotel in Shinjuku, a fax from the company was waiting for me with all of the final details. The bus arrived within a few minutes of the scheduled time. There were about sixteen individuals who had scheduled pick-ups. We were greeted warmly from a representative from the company and the driver, who quickly put all of the luggage on the bus. Since there were no other stops, we had a straight ride to Yokohama Port. I would definitely use this service again.

Reply from activity provider

Dear customer,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards/Jyoti
GREEN TOMATO

Helpful
Rating:
Packages: One-way (To Yokohama Port) Shared Ride from Hotel
Attended as: Friends
Posted on: 2017/11/20
Activity Date: 2017/10/26

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

5 star

Reviewed by: Richard

excellent, efficient, courteous, 1st time user wife and I couldn't be happier in a strange and scarey connection from Yokohama port to Tokyo hotel

Reply from activity provider

Dear Customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
Please contact or email us whenever if you have any inquiries for any place in Japan.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards,Jyoti
GREEN TOMATO

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Couples
Posted on: 2017/11/12
Activity Date: 2017/11/10

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Yokohama port to hotel

Reviewed by: Margaret Ward

Absolutely brilliant. Could not have wished for better service. Thank you.

Reply from activity provider

Dear Customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
Please contact or email us whenever if you have any inquiries for any place in Japan.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards,Jyoti
GREEN TOMATO

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Couples
Posted on: 2017/11/12
Activity Date: 2017/11/10

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Shuttle from Tokyo Hotel to Yokohama Cruise Terminal

Reviewed by: Norine

A totally hassle free experience! We were picked up at our hotel in Tokyo on time and driven to the cruise terminal in Yokohama by a very competent driver. It is a long drive with lots of traffic so we were very happy with this service. Even though we were familiar with the train system which is great in Japan, it was so much easier with the shuttle service because they handled our luggage and delivered us right to the fabulous cruise terminal. No fuss.

Reply from activity provider

Dear Customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
Please contact or email us whenever if you have any inquiries for any place in Japan.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards,Jyoti
GREEN TOMATO

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Couples
Posted on: 2017/11/11
Activity Date: 2017/10/17

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Reliable and efficient

Reviewed by: Sue

I booked transportation from my Tokyo hotel to the cruise pier in Yokohama and Veltra provided door to door service. I was given 2 confirmations—email and a fax to my hotel which I appreciated since I arranged this for 4 couples traveling together.

Reply from activity provider

Dear Customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.
Please contact or email us whenever if you have any inquiries for any place in Japan.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards,Jyoti
GREEN TOMATO

Helpful
Rating:
Packages: One-way (To Yokohama Port) Shared Ride from Hotel
Attended as: Couples
Posted on: 2017/11/04
Activity Date: 2017/10/09

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Cruise Port to Hotel

Reviewed by: Ron weddle

Very pleasant experience. No waiting. Driver very courteous. Shuttle very clean

Reply from activity provider

Dear Customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.

Please contact or email us whenever if you have any inquiries for any place in Japan.

We are waiting for your next booking.

Best regards,
Jyoti
GREEN TOMATO

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Families
Posted on: 2017/10/29
Activity Date: 2017/10/26

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Excelllent.

Reviewed by: Margaret Ward

Would give 6 stars if possible. Vehicle immaculate. Driver extremely courteous. Waiting at arrivals with our names on placard. Very impressive

Reply from activity provider

Dear Customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.

Please contact or email us whenever if you have any inquiries for any place in Japan.

We are waiting for your next booking.

Best regards,
Jyoti
GREEN TOMATO

Helpful
Rating:
Packages: One-way (To Yokohama Port) Shared Ride from Hotel
Attended as: Couples
Posted on: 2017/10/28
Activity Date: 2017/10/26

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Cruise shuttle

Reviewed by: Flo Beckingsale

Thanks Veltra you were awesome. Will certainly use you guys next time.

Reply from activity provider

Dear Customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.

Please contact or email us whenever if you have any inquiries for any place in Japan.

We are waiting for your next booking.

Best regards,
Jyoti
GREEN TOMATO

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Couples
Posted on: 2017/10/28
Activity Date: 2017/10/26

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Port shuttle

Reviewed by: Eileen Warren

Punctual and would use this company again. Pleasant staff.

Reply from activity provider

Dear Customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.

Please contact or email us whenever if you have any inquiries for any place in Japan.

We are waiting for your next booking.

Best regards,
Jyoti
GREEN TOMATO

Helpful
Rating:
Packages: One-way (To Yokohama Port) Shared Ride from Hotel
Attended as: Families
Posted on: 2017/10/27
Activity Date: 2017/10/17

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Excellent

Reviewed by: Alan

Slight confusion with identifying driver but an excellent service right to the ship.

Reply from activity provider

Dear customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.

Please contact or email us whenever if you have any inquiries for any place in Japan.

We are waiting for your next booking.

Best regards,
Jyoti
GREEN TOMATO

Helpful
Rating:
Packages: One-way (To Yokohama Port) Shared Ride from Hotel
Attended as: Couples
Posted on: 2017/10/21
Activity Date: 2017/10/09

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Wonderful service

Reviewed by: Debra Tsuha

We were surprised with out quick departure. Our embarkation was done so well

Reply from activity provider

Dear Debra Tsuha,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.

Please contact or email us whenever if you have any inquiries for any place in Japan.

We are waiting for your next booking.

Best regards,
Jyoti
GREEN TOMATO

Helpful
Rating:
Packages: One-way (To Yokohama Port) Shared Ride from Hotel
Attended as: Couples
Posted on: 2017/10/19
Activity Date: 2017/10/09

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Great service

Reviewed by: Debra Tsuha

We were very happy with the service we received. It was professional and efficient

Reply from activity provider

Dear Customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.

Please contact or email us whenever if you have any inquiries for any place in Japan.

We are waiting for your next booking.

Best regards,
Jyoti
GREEN TOMATO

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Couples
Posted on: 2017/10/19
Activity Date: 2017/10/17

Full-Day Private Tokyo Tour for Large Groups from Yokohama Port

Great day!

Reviewed by: Monica

Saw all the major stops in Tokyo for my group of 45. Thanks for arranging!

Reply from activity provider

Dear Monica
Thank you very much for comment ! We are glad if you had good time in Tokyo. Looking forward to serving your trip again.
Best regards
Yas Kanai
Cab Station Co..Ltd.
Charter Bus & Limousine Japan

Helpful
Rating:
Attended as: Friends
Posted on: 2017/10/09
Activity Date: 2017/09/23

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Shutte very good.

Reviewed by: Walter Boschet

Excellent service right in time and very polite.Outstanding.

Reply from activity provider

Dear Walter Boschet

We feel happy that you liked our service and we appreciate so much your comment.
Your feedback gives us more encouragement to improve our service.

We hope to serving you again.

Best regards,
Fukuhara
GREEN TOMATO

Helpful
Rating:
Packages: One-way (To Yokohama Port) Shared Ride from Hotel
Attended as: Couples
Posted on: 2017/10/03
Activity Date: 2017/10/01

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

reliable

Reviewed by: helen henkes

reliable and prompt trip from Tokyo city to the port
Would recommend

Reply from activity provider

Dear Helen Henkes,

We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.

Please contact or email us whenever if you have any inquiries for any place in Japan.

We are waiting for your next booking.

Best regards,
Jyoti
GREEN TOMATO

Helpful
Rating:
Packages: One-way (To Yokohama Port) Shared Ride from Hotel
Attended as: Couples
Posted on: 2017/09/24
Activity Date: 2017/08/28

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Yokohama Cruise Pier shuttle to Tokyo hotel

Reviewed by: Jackie C.

Be sure to fill out form request for "early walk-off with your own luggage" . We requested 8:30 walk-off time and got into the cruise terminal before 9:00. Saw the Green Tomato signs and personnel, had a quick shared shuttle trip to our Tokyo hotel. Excellent service.

Reply from activity provider

Dear Ms. Jacqueline

We feel happy that you liked our service and we appreciate so much your comment.
Your feedback gives us more encouragement to improve our service.

We hope to serving you again.

Best regards,
GREEN TOMATO
Fukuhara

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Couples
Posted on: 2017/08/30
Activity Date: 2017/08/28

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Great service

Reviewed by: Travels a lot

We were greeted and shown to place to wait! Person greeting and driving very polite and tidy. Transport vehicle were immaculate! Took us right to hotel and handled all our luggage for us. Would definitely use them again also for tours.

Reply from activity provider

Always happy to be of service! Thanks for the feedback. It’s wonderful to know our efforts are paying off. I hope we can be of service again in the future.

Oleksandr Dudka / Green Tomato

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Couples
Posted on: 2017/08/14
Activity Date: 2017/08/12

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Shuttle to port

Reviewed by: Ellen Symmonds

Excellent service, very efficient will use Green Tomato next time in Tokyo

Reply from activity provider

Always happy to be of service! Thanks for the feedback. It’s wonderful to know our efforts are paying off. I hope we can be of service again in the future.

Oleksandr Dudka / Green Tomato

Helpful
Rating:
Packages: One-way (To Yokohama Port) Shared Ride from Hotel
Attended as: Couples
Posted on: 2017/07/24
Activity Date: 2017/07/21

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Good trip

Reviewed by: Christine Australia

The pick up went very smoothly and they were at the port very early and identified themselves to us. We waited for a couple of other people and then we were off. Driver was very helpful and lifted all our luggage himself and would not let us help. We would use this company again.

Reply from activity provider

Dear Christine Thompson,

We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.

Please contact or email us whenever if you have any inquiries for any place in Japan.

We are waiting for your next booking.

Best regards,
Jyoti
GREEN TOMATO

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Couples
Posted on: 2017/07/23
Activity Date: 2017/07/21

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Great driver

Reviewed by: Janis

We were met as soon as we left our ship & they took us to our very comfortable and clean van. Our driver was very professional and friendly. Will definitely recommend Green tomato!

Reply from activity provider

Dear Janis

We feel happy that you liked our service and we appreciate so much your comment.
Your feedback gives us more encouragement to improve our service.

We hope to serving you again.

Best regards,
Fukuhara
GREEN TOMATO

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Families
Posted on: 2017/07/11
Activity Date: 2017/07/05

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Well organised - fair price - but a little cramped

Reviewed by: Rhod Tibbles

This company is obviously very popular for Yokohama transfers to Tokyo., There were may passengers waiting to get the transfer and this was well organised with a lot of staff coordinating booking details and the taxi. The tranfser was very efficient - my only complaint was that our taxi had to many passengers and luggage so a lot of luggage was inside the taxi whichy have little stretch room for what is effectively a long 1.5-2.0 hour journey. I did a lot of research and this company seem to be the best value for this type of transfer ....... Would use again if I came back.....

Reply from activity provider

Dear Rhod Tibbles,

We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.

Regarding to your luggage problem, in shared shuttle as first customer put luggage number only two per person, but actually bring hand carry also.
Although we decide the car type by the number of people and luggage, actually they bring lot. That makes it trouble those riding the same car.
Sorry about that.

Please contact or email us whenever if you have any inquiries for any place in Japan.

We are waiting for your next booking.

Best regards,
Jyoti
GREEN TOMATO

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Couples
Posted on: 2017/05/13
Activity Date: 2017/04/20

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Friendly and efficient

Reviewed by: mom

Great service! Someone met us immediately coming off the ship and led us to a very comfortable shuttle. We were quickly downtown Tokyo at our hotel.

Reply from activity provider

Dear customer,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.

Please contact or email us whenever if you have any inquiries for any place in Japan.

We are waiting for your next booking.

Best regards,
Jyoti
GREEN TOMATO

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Friends
Posted on: 2017/05/05
Activity Date: 2017/04/29

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Yokohama Port transfer

Reviewed by: Bess

The driver was courteous and punctual. I recommend this to those who are going to the cruise port.

Reply from activity provider

Dear Bess,
We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.

Please contact or email us whenever if you have any inquiries for any place in Japan.

We are waiting for your next booking.

Best regards,
Jyoti
GREEN TOMATO

Helpful
Rating:
Packages: One-way (To Yokohama Port) Shared Ride from Hotel
Attended as: Friends
Posted on: 2017/05/03
Activity Date: 2017/04/20

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Quick, comfortable and affordable

Reviewed by: Rob F

Prompt pick-up at the hotel. Clean, comfortable van for the ride to the airport. Half the price if not more than a cab.

Reply from activity provider

Dear Rob F,

We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.

Please contact or email us whenever if you have any inquiries for any place in Japan.

Best regards,
Jyoti
GREEN TOMATO

Helpful
Rating:
Packages: One-way (To Yokohama Port) Shared Ride from Hotel
Attended as: Couples
Posted on: 2017/05/01
Activity Date: 2017/04/20

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

smooth and simple

Reviewed by: Rob F

easy access from the cruise ship and then quick service to the hotel

Reply from activity provider

Dear Rob F,

We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.

Please contact or email us whenever if you have any inquiries for any place in Japan.

We are waiting for your next booking.

Best regards,
Jyoti
GREEN TOMATO

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Couples
Posted on: 2017/05/01
Activity Date: 2017/04/29

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Easy Peasy!

Reviewed by: Barbara Helen

It was a smooth transfer from ship to shuttle. Our names displayed to pick us up and some delay waiting for other passengers to arrive but then seven of us in a people mover with drop off at our hotel. We were a little worried that we were 15 minutes later than the 8am time given but we were assured that this is normal and they would wait until all passengers arrived around that time. We're glad to have used the service. We were surprised how quickly it was booked out after we made the arrangement so book early if you can.

Reply from activity provider

Dear Barbara Helen,

We are highly appreciated with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.

Please contact or email us whenever if you have any inquiries for any place in Japan.

We are waiting for your next booking.

Best regards,
Jyoti
GREEN TOMATO

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Couples
Posted on: 2017/04/26
Activity Date: 2017/04/20

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Excellent service

Reviewed by: CarolT

As soon as we got through Customs the service was signposted and the staff who greeted us were efficient. Within 5 minutes we were escorted to our transport which was comfortable and clean and we were at our hotel in Tokyo within an hour of leaving the ship.
Would recommend this service for a worry free transfer after a lovely holiday.

Reply from activity provider

Dear customer,
We are highly appreciate with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.

Please contact or email us whenever if you have any inquiries for any place in Japan.
We are waiting for your next booking.

Best regards,

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Friends
Posted on: 2017/04/23
Activity Date: 2017/04/20

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

pleasing experience

Reviewed by: Leoll Barron

The staff at cruise port were efficient and helpful and our driver was safe, careful and very helpful. The experience was very positive. Thank you. Leoll and Leonie Barron.
Could you also give us a quote for transfer from our hotel in Shinjuku to Narita airport on the morning of the 30th April, please.

Reply from activity provider

Dear Customer,
We are highly appreciate with you & your feedback.
Which is gives us more encouragement to improve our service more punctual, reliable and convenient.

For April 30 please make a booking through by Veltra as soon as possible.
Sorry for saying that but availability is not guarantee.


Best regards,Jyoti
GREEN TOMATO

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Couples
Posted on: 2017/04/22
Activity Date: 2017/04/20
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