All Reviews for Mt. Fuji & Hakone Tours

Our family had the disadvantage of traveling in from Tokyo Bay, so our travel either side of this tour was already extended, and that could not be helped by the tour company. However our pick-up was late from the hotel that we had arrived at just before the scheduled pick-up time that had required us to wake our sleeping children which was rather frustrating. It was also raining and cold. We waited for the bus and then travelled about 10 minutes to waste more time transferring to another bus.

The tour company cannot be held accountable for the weather, but the gondolas were not running, the highest viewpoint we could access was No. 2 and for most of the day Mount Fuji was not visible. Our tour guide was lovely and informative and provided lots of information about points of interest other than those listed on the itinerary. The tour company chose a shrine to visit instead of riding the gondolas which was enjoyable.

The lunch was average, the hot pot was nice but the tempura was stone cold when we arrived.

The stopping points felt rushed and most of the day was spent on the bus. We opted for the bus ride home seeing as we were a family of 5 and our rail passes had expired the previous day. Once passengers transferring to the bullet train had been escorted to the station, our bus waited (or wasted) a considerable amount of time waiting for another bus to join us before beginning the long trip home.

Considering we were the last drop off and had to commute back to our hotel after drop off at the designated hotel, all of the delays and waiting around to transfer and join with other tour groups made the day feel wasted. We definitely regret choosing this activity for our last day in Japan.

Nice sightseeing tour for Mt Fuji and Hakone. The cruise ship tour and rope way were cool.... Excellent service... pickup on time, tour guide was very helpful.
When my friend got loss at 5th station... everyone were nice enough to wait and search for my friend...
I would definitely recomend this tour to my friends when in Japan.

I hope to join on the next trip to the 5th station and fruit picking tour.

Overall it was a great day. Our guide, George was great but a single day trip is not enough for Mt Fuji due to the travelling time. We spent full 5 days (excluding 1 day for Mt Fuji and 2 travelling days) in Toyko and there is still much to do with the museums, parks and especially the culture.

If you really want to visit Mt Fuji, I would suggest spending the night to enjoy the magnificient Mt Fuji, onsen and mother nature.

This was a long bus ride to Mt. Fuji but our tour guide was very interesting and shared the history of Japan and the region. Mt Fuji was beautiful and the traditional lunch was so incredible. Only thing we didn't enjoy was the boat ride and tram to the top of the other mountain. The crowds made it difficult to stay up top very long (15 minutes) as the tram was very slow. The Shinkasen ride back to Tokyo was speedy and fun.

I realize the weather is out of the control of the tour oppotators, however, we can’t be the first tour that experienced bad weather. And it was clear they had no “Plan B” for when that happened and both Kakone and the cruise were cancelled. Likewise, I know I signed that there would be no refund, but what happened to the tickets for the above activities that we didn’t do?
I’m sure this would be a great experience on a sunny day.

Good! Clean bus, good guide! Lunch was very delicious.

I had a perfect day to visit Mt. Fuji. We got to photograph it from different angles with excellent results. Lunch was OK, but the time spent in Hakone and the cruise were pretty much a waste of time. If you can find a half day (morning) trip to Fuji, I would recommend you take it.

This tour was amazing! And a great value. I highly recommend it. So much packed into a day of sightseeing: taxi ride, bus ride, boat ride, bullet train ride, gondola ride, Mt. Fuji, authentic and tasty Japanese lunch, Lake Ashi, and an English speaking guide. Really fantastic.

- i dont have any complaints about the tour operator/tour guide as such
- veg lunch was good and all

issues were around
- travel times between the sites is high so you end up spending lot of time in travelling rather than on sites
- mount fuji is big let down, nothing much really. just a snow covered mountain
- boat trip is only for 15 mins, so it ends before you know it
- ropeway was also so so. fact that there were clouds on top didnt help as it got so cold that nobody could even go out and enjoy any scenic views

i wouldnt recommend this tour as there was nothing special. the only saving grace was the return shinkasen ride which is a very unique experience. but this can be done standalone also without any tour. dont waste 11 hrs on this when you can do so many things within tokyo.

Good trip with an amazing view of Mt Fuji! Very lucky it was a clear day, Had an enjoyable cruise and enjoyable bus trip!

The tour was carefully arranged but unfortunately the weather was bad so we didn't have the chance to ride both the ropeway and the cruise.

We had a difficult weather day and the operator made every effort to give us a quality experience. Our guide Eiko was outstanding.

Overall, I suppose the tour delivered alexactly what it said it would. Out your guide, while quite a lovely lady, seemed unsure and somewhat disorganized. She often did not give clear instructions on what to do next.

The day was long, as were the gaps between the activities. I was finished at each location in about half the time, and had to meander for the remaining time. Then, having to drive for an hour to the next activity was quite boring.

The weather was not agreeable on this day, so this may have negatively colored my experience.

Always wanted to visit Fuji, the tour was in my proce range and my friends and I had a good time.

Bring Snacks for the ride in case of traffic.
If You have a JR pass, leave the tour at the Shinkansen station which will put you back in Tokyo with plenty of time for dinner and more shopping.

We had good experience with the tour company. All of the direction were very clear and we didn't have any problem finding our meeting point. Well worth it if this is your first time visiting Japan. It was quite a relaxing day actually. We took the way back to Japan by bus, but it would have been a lot faster with the train. We weren't worried as much because we just slept on the way.

The tour guide was very experience and spoke english very well. Due to weather, we can noly reach to step one station. But tour guide manage us to bring the lake side where we can see Mt Fuji very clear , even no cloud cover it.We enjoy japanese lunch also. I recommend to come back by Bullet train. We can reach back Tokyo by 27 minutes..

Our group of 4 had a great time with our guide Masa.
We wanted to view Mt Fuji but the weather only allowed us to see mostly the base.
Masa customized the itinerary so we could make the most of the tour, we saw Mt Fuji base, Oshino Hakkai ponds, Kirin Whiskey Distillery and the Cherry Blossom Festival in Matsuda.

We highly recommend this private tour :)

Mount Fuji and its surrounding area have some stunning sites both manmade and natural. Veltra offers bus services from Tokyo to take visitors from Tokyo to explore this historic spot.

The guides are knowledgeable, professional and speak good English.

My only recommendation is, if possible, all visitors should check the weather forecast before booking so they can enjoy a clear view of the evocative Mt. Fuji.

Taiji Endo san was our tour guide who provided us (a group of 8 people) excellent service. He accommodated our requests due to plan changes and suggested some fabulous ideas to our visits in Hakone. We all enjoyed every moments and had lot of laughter and good stories from Taiji.

We highly recommend Taiji and Veltra for your next visits to Japan.

Edith

Tour guide Mary was fantastic!

Our Mt Fuji and Hakone tour was awesome. Our tour guide Toshi was outstanding. He spoke good English, was very pleasant and humorous. We enjoyed the tour. Indeed he is the best tour guide in Japan. At first Mt Fuji was too shy. Coming from a country with no snow, my daughter and I just enjoyed whatever the tour offered us, lots of snow. Then at last as we were about to leave, the beautiful Mt Fuji showed her splendore. She is indeed a beautiful sight. We are lucky indeed. I will definitely recommend this tour and give it 5 stars.

We unfortunately were not able to see Mt Fuji on our tour. We instead had a wonderful tour and tasting at the Hakushu Distillary. I highly recommend!
Finished the day at the hot springs...bliss!

Tour was overall good with English speaking Guides. All the activities were good with nice handling. May be bullet train option will be better to choose as we were running quite behind the schedule due to some block on the road...

It was great to have a tour and not try to figure out the trip to mt Fuji ourselves. Breath taking views! Tour guide spoke English well just hard to understand at times due to accent. Wish we had a little more time to explore at ropeway stop. Overall great tour!

Nice trip , wonderful memory and nice trip group. The guide was very helpful and always try her best to provide help and support fir the group. But schedule was rushed and we always felt we out of time. Overall it was a good trip.

We could only go to the first station because of the weather. We made an extra stop at a lake since we had extra time. It was a mostly sunny day, the views of Mt Fuji were pretty good. The lunch was buffet style with plenty to chose from. The tram ride was the best part. The views from the top were fantastic. The bus ride back is boring so bring something to do.

The tour was good. Ability to see mount fuji really depends on the weather. The guide tried her best. English was good. Cost can be cheaper

We hada gret time for this trip. Especially my boy was very happy because it was the first time of seeing snow. The lunch also very nice. Too bad we only can go to2nd station due to the snow and weather. Highly recommend to return Tokyo by Shinkansen because it save much more time.

Everything was perfect. Guide speaks well English and also very helpful.