All Reviews for Mt. Fuji & Hakone Tours

The tour was very informative and there were lots of stops included (a lot more than other tours) - we didn't feel rushed at any stop and I loved the option of having a bullet train as a return home option. Our tour guide was Yoshi San - he was so wonderful and had heaps of stories to share about where we were going and Japan on general! He also made us laugh and entertained us along the way....one of the best tour guides we have had! Will definitely be back! Thank you Yoshi San

We had the best time on this tour! Our guide, mr Fumi was so knowledgable about everything and anything relating to Mount Fuji and Hakone. He even taught us some origami! We got picked up from the designated pick up stop on time, taken to Mount Fuji, then on a boat trip round Hakone and then finally up the gondola. I’d definitely recommend this trip to anyone.

Me and my wife took this trip. It was well organised . Our tour guide spoke English and was funny. Although all the activities listed were covered there was hardly any time to relax and enjoy the moment. Except the boat cruise. The journey itself takes most of the time
So can’t complain much. The lunch was Japanese cusine it was a nice experience.

The trip was nice, the places what we visited are awesome however i would expect more from the tourist guide to be familiar with the history of the place.
In the trip we heard 150 times - Mount Fuji, beautiful but not too much about the history, about interesting facts or the spiritual side of the mountain or about Japanese culture.
The transportation was the value in this trip mainly.

Great tour guide and funny. We were lucky that we went to Stage 4 for the view of Mt. Fuji and it was spectacular. The food was very filling. Ride on the bullet train and it was worth it!

By far this has been the most efficient,fulfilling and enriching tour I've taken so far.The guide Hashimoto has been simply superb in our trip with his English,humour and knowledge.Luch experience was superb as it was authentic japanese and traditional.Places were not rushed and one had enough time to soak in the experience.We were lucky to see Mt Fuji totally clear and visible and sky godolas and pirate ship experience was awesome too.Value for money I must say!Thankyou for this tour even though I was a solo traveller ,it was most comfortable and exciting

Great tour , very patient tour leader, courteous driver. Surely give us memorable moment at Japan. Outstanding tour

This was a very long day out.
The mountain was covered in cloud. We were greeted with snow, at the 5th step.
Lots of driving.
Lunch was fair.
It was dull and wet at the lake, which spoiled the experience.
The ride on the rope car was high and fun.

Waiting for others was a pain. We didn't arrive back at our hotel until very late.
A good experience, which looked better on TV.

We saw better views in Shimitzu on another tour, from our cruise ship..

Guide Kumi was informitive and did a good job, the set lunch was awsomr and full of local products. Enjoyed the trip.

Mr. Tom, our personal guide took us to the Kawakuchiko lake to see Mt. Fuji and we were very lucky that it was a bright and sunny day that we can see the Mt. Fuji clearly. Our guide let us move onto the next sightseeing spots at our own pace so it is very enjoyable for the whole family!

Our family had the disadvantage of traveling in from Tokyo Bay, so our travel either side of this tour was already extended, and that could not be helped by the tour company. However our pick-up was late from the hotel that we had arrived at just before the scheduled pick-up time that had required us to wake our sleeping children which was rather frustrating. It was also raining and cold. We waited for the bus and then travelled about 10 minutes to waste more time transferring to another bus.

The tour company cannot be held accountable for the weather, but the gondolas were not running, the highest viewpoint we could access was No. 2 and for most of the day Mount Fuji was not visible. Our tour guide was lovely and informative and provided lots of information about points of interest other than those listed on the itinerary. The tour company chose a shrine to visit instead of riding the gondolas which was enjoyable.

The lunch was average, the hot pot was nice but the tempura was stone cold when we arrived.

The stopping points felt rushed and most of the day was spent on the bus. We opted for the bus ride home seeing as we were a family of 5 and our rail passes had expired the previous day. Once passengers transferring to the bullet train had been escorted to the station, our bus waited (or wasted) a considerable amount of time waiting for another bus to join us before beginning the long trip home.

Considering we were the last drop off and had to commute back to our hotel after drop off at the designated hotel, all of the delays and waiting around to transfer and join with other tour groups made the day feel wasted. We definitely regret choosing this activity for our last day in Japan.

Excellent trip. Perfect single day tour that takes you to main locations Ashi Lake, Rope Cable with excellent views of Mt Fuji and Gotemba to cap the day with shopping. Of course, an excellent Yakiniku lunch.

Would recommend this to friends.

Nice sightseeing tour for Mt Fuji and Hakone. The cruise ship tour and rope way were cool.... Excellent service... pickup on time, tour guide was very helpful.
When my friend got loss at 5th station... everyone were nice enough to wait and search for my friend...
I would definitely recomend this tour to my friends when in Japan.

I hope to join on the next trip to the 5th station and fruit picking tour.

Overall it was a great day. Our guide, George was great but a single day trip is not enough for Mt Fuji due to the travelling time. We spent full 5 days (excluding 1 day for Mt Fuji and 2 travelling days) in Toyko and there is still much to do with the museums, parks and especially the culture.

If you really want to visit Mt Fuji, I would suggest spending the night to enjoy the magnificient Mt Fuji, onsen and mother nature.

This was a long bus ride to Mt. Fuji but our tour guide was very interesting and shared the history of Japan and the region. Mt Fuji was beautiful and the traditional lunch was so incredible. Only thing we didn't enjoy was the boat ride and tram to the top of the other mountain. The crowds made it difficult to stay up top very long (15 minutes) as the tram was very slow. The Shinkasen ride back to Tokyo was speedy and fun.

I realize the weather is out of the control of the tour oppotators, however, we can’t be the first tour that experienced bad weather. And it was clear they had no “Plan B” for when that happened and both Kakone and the cruise were cancelled. Likewise, I know I signed that there would be no refund, but what happened to the tickets for the above activities that we didn’t do?
I’m sure this would be a great experience on a sunny day.

Good! Clean bus, good guide! Lunch was very delicious.

I had a perfect day to visit Mt. Fuji. We got to photograph it from different angles with excellent results. Lunch was OK, but the time spent in Hakone and the cruise were pretty much a waste of time. If you can find a half day (morning) trip to Fuji, I would recommend you take it.

This tour was amazing! And a great value. I highly recommend it. So much packed into a day of sightseeing: taxi ride, bus ride, boat ride, bullet train ride, gondola ride, Mt. Fuji, authentic and tasty Japanese lunch, Lake Ashi, and an English speaking guide. Really fantastic.

- i dont have any complaints about the tour operator/tour guide as such
- veg lunch was good and all

issues were around
- travel times between the sites is high so you end up spending lot of time in travelling rather than on sites
- mount fuji is big let down, nothing much really. just a snow covered mountain
- boat trip is only for 15 mins, so it ends before you know it
- ropeway was also so so. fact that there were clouds on top didnt help as it got so cold that nobody could even go out and enjoy any scenic views

i wouldnt recommend this tour as there was nothing special. the only saving grace was the return shinkasen ride which is a very unique experience. but this can be done standalone also without any tour. dont waste 11 hrs on this when you can do so many things within tokyo.

Good trip with an amazing view of Mt Fuji! Very lucky it was a clear day, Had an enjoyable cruise and enjoyable bus trip!

Worth every penny you pay! We enjoyed our yakiniku buffet. It is indicated that our is lunch is yakiniku and sushi buffet but yakiniku only. Next time,
please be accurate so that we won't expect!

The tour was carefully arranged but unfortunately the weather was bad so we didn't have the chance to ride both the ropeway and the cruise.

We had a difficult weather day and the operator made every effort to give us a quality experience. Our guide Eiko was outstanding.

Overall, I suppose the tour delivered alexactly what it said it would. Out your guide, while quite a lovely lady, seemed unsure and somewhat disorganized. She often did not give clear instructions on what to do next.

The day was long, as were the gaps between the activities. I was finished at each location in about half the time, and had to meander for the remaining time. Then, having to drive for an hour to the next activity was quite boring.

The weather was not agreeable on this day, so this may have negatively colored my experience.

Always wanted to visit Fuji, the tour was in my proce range and my friends and I had a good time.

Bring Snacks for the ride in case of traffic.
If You have a JR pass, leave the tour at the Shinkansen station which will put you back in Tokyo with plenty of time for dinner and more shopping.

We had good experience with the tour company. All of the direction were very clear and we didn't have any problem finding our meeting point. Well worth it if this is your first time visiting Japan. It was quite a relaxing day actually. We took the way back to Japan by bus, but it would have been a lot faster with the train. We weren't worried as much because we just slept on the way.

It was fun. The guide was nice. If you're looking to get close to Mt Fuji, this is not the tour. You see it from a distance.

The tour guide was very experience and spoke english very well. Due to weather, we can noly reach to step one station. But tour guide manage us to bring the lake side where we can see Mt Fuji very clear , even no cloud cover it.We enjoy japanese lunch also. I recommend to come back by Bullet train. We can reach back Tokyo by 27 minutes..