Page 36) Things to Do in Japan in 2026 – Tours & Activities | VELTRA

All Reviews for Transfer & Travel Essentials in Japan

Overall Rating

4.48 4.48 / 5

Reviews

1355 reviews

Airport Transfers between Narita Airport and Central Tokyo < Shared Ride >

NRT Airport shared ride to Hotel in Ginza

Reviewed by: Lana Einschlag

NRT airport is very busy but we found the transfer person. She told us she had a few other passengers and told us where to wait. It didn't take that long and we were on our way. Even though the driver didn't speak English, he got us to our hotel in the Ginza area of Tokyo.

Reply from activity provider

Dear Lana Einschlag

Thank you for your comment. We are always trying to give our customer the best of the service.
Your feedback gives us more encouragement to improve our service.

We hope to serving you again.

Best regards,
Fukuhara
GREEN TOMATO

Helpful
Rating:
Packages: Shuttle From Narita Airport - Shared Ride
Attended as: Couples
Posted on: 2018/07/24
Activity Date: 2018/07/01

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Great service!

Reviewed by: Chel-C

While on the cruise there was a situation which caused the ship's arrival to port to be delayed. Worried that our transportation wouldn't wait for us, we reached out to Veltra for assistance. Veltra was extremely helpful in ensuring we would still have our transportation. They communicated efficiently each time and eased our worries.
The vehicle was very clean and easily accommodated all of our luggage.
The driver was very professional and friendly.

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Families
Posted on: 2018/07/20
Activity Date: 2018/07/11

【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return

Good connection while in Tokyo!

Reviewed by: Chel-C

We rented a router during our stay in Tokyo and it provided decent connectivity. The only thing we didn't realize is the more devices which are connected to the router drains the battery faster. So if you're planning on having multiple devices hooked up to the same router, ensure you have a back-up power source if you plan on being out and about for long periods of time.

Helpful
Rating:
Packages: 11 to 30 Day Plan
Attended as: Families
Posted on: 2018/07/20
Activity Date: 2018/06/28

Haneda Airport Shuttle for Domestic and International Flights < Shared Ride >

Excellent service!!!

Reviewed by: Chel-C

Punctual, clean and comfortable!
Vehicle was able to accommodate 7 passengers and MANY bags!

Helpful
Rating:
Packages: One-way (To Haneda Airport) Chartered Shuttle from Hotel
Attended as: Families
Posted on: 2018/07/19
Activity Date: 2018/07/12

Tokyo Hop On Hop Off Bus Tickets (1day or 2days)

Great service!

Reviewed by: Priyanka B.

Decided last minute to take a bus tour as in it was 10:00 AM and we bought the tickets online and got on the tour bus at 1:00 PM! (There are times running throughout the day). No issue getting our information and the staff was extremely helpful and pleasant. They even helped us find out information regarding other landmarks in the city and typical tourist questions like where to eat, shop, and metro stations near landmarks. Highly recommend it and would do it again!

Helpful
Rating:
Packages: Review Rebate Special / 24 Hour Ticket
Attended as: Families
Posted on: 2018/07/15
Activity Date: 2018/07/13

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Gren Tomato: Easy-to-use, convenient shared ride service between Yokohama international cruise port and your destination.

Reviewed by: Kerry

Forget about struggling with heavy suitcases whilst negotiating swarming train station crowds. Avoid the high costs of a taxi transfer. The Green Tomato door-to-door shared ride service saved me from the stress associated with navigating an unfamiliar route with a needy companion and cumbersome luggage. Upon disembarking a cruise ship, I had no difficulty locating the Green Tomato desk within the port building. Soon after, a small number of passengers were transported in comfort from the carpark below the arrival hall to their Tokyo destinations. The train may less expensive but, for ease, comfort and a stress-free transfer, I highly recommend this service.

Reply from activity provider

Dear Kerry

We appreciate so much your comment.
Your feedback gives us more encouragement to improve our service.

We hope to serving you again.

Best regards,
Fukuhara
GREEN TOMATO

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Couples
Posted on: 2018/07/05
Activity Date: 2018/07/03

Airport Transfers between Narita Airport and Central Tokyo < Shared Ride >

Shuttle to Narita Airport from Hotel

Reviewed by: Teong Lim

VERY GOOD SERVICE! The driver was very courteous, helpful and friendly.
We will use this service again in the future.

Reply from activity provider

Dear Teong Lima,
Thank you for your kind words. This is a big motivation for us. Customer's reviews also make us to improve our service in order to fulfill their expectations and always provide the best transfer services as possible.
Thank you very much and we will expect to serve you again the next time you come to Japan.
Best regards/Jyoti

Helpful
Rating:
Packages: Shuttle To Narita Airport - Shared Ride
Attended as: Couples
Posted on: 2018/06/28
Activity Date: 2018/06/22

Tokyo Hop On Hop Off Bus Tickets (1day or 2days)

Worked Out Great!

Reviewed by: Tokyo Time

This service worked out wonderfully! My wife and I decided last minute to do a tour bus ride to visit spots around Tokyo. When I say "last minute" I mean at breakfast around 0800 we decided to do the hop on hop off bus tour at 1030. From the time I booked it on my phone and when we checked in, the Representative already had our information printed out and confirmed our activity. Check in was smooth. The bus ride tour was perfect for us. We were able to hop off and visit a few popular locations. All in all, it was a great experience. I will use Veltra, again. Thank you.
EB

Helpful
Rating:
Packages: Review Rebate Special / 24 Hour Ticket
Attended as: Families
Posted on: 2018/06/28
Activity Date: 2018/06/26

Tokyo Hop On Hop Off Bus Tickets (1day or 2days)

Good service but could do better

Reviewed by: Varzavand Debara

It's a good service if you are short on time but want to experience Tokyo.

The staff was helpful and the service started promptly.

The issue I faced was, the audio commentary and the location I was viewing was different.

If this could be coordinated, it would be worth it.



  • Skytree tower on an overcast day

Helpful
Rating:
Packages: Review Rebate Special / 24 Hour Ticket
Attended as: Solo Travelers
Posted on: 2018/06/22
Activity Date: 2018/06/20

【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return

Good reception - Wifi everywhere

Reviewed by: Toby

Easy to use. Once on it, connect and enter password - you are good to go!
Either get one from the airport or your can ask them to send to your hotel.
You wont regret it!

  • Pocket Wifi

Helpful
Rating:
Packages: 4 Day Plan
Attended as: Couples
Posted on: 2018/06/22
Activity Date: 2018/06/18

Tokyo Hop On Hop Off Bus Tickets (1day or 2days)

excellent tour, see alot in a short time

Reviewed by: Thomas

see most of the city, with excellent commentary and history. Helpfull staff.

Helpful
Rating:
Packages: Review Rebate Special / 24 Hour Ticket
Attended as: Solo Travelers
Posted on: 2018/06/17
Activity Date: 2018/06/15

KINTETSU RAIL PASS (1Day / 2Days /5Days / Plus)

Ok...but a big hassle to get the actual physical pass.

Reviewed by: Ninja N.

First time buying this pass. Biggest problem was having to go to some specific stations to get the actual pass. This should all be electronic and the pass can be obtained anywhere by scanning a QRcode for example. All train tickets should not read a piece of paper in this day an age.

Helpful 2
Rating:
Packages: Kintetsu Rail Pass (Until Sept 30, 2018)
Attended as: Couples
Posted on: 2018/06/16
Activity Date: 2018/06/14

スカイホップバス東京 乗り放題バスチケット 1日券・2日券<乗り降り自由>

I was able to efficiently enjoy sightseeing in Tokyo. 東京観光を効率的に出来ました

Reviewed by: しんちゃん

I rode all three courses, and it was a very good ticket for efficiently sightseeing in Tokyo. Since I could get off at various stops, I was able to enjoy different places by checking the timetable in advance. I plan to use it again for my next Tokyo sightseeing trip.

3つのコース全て乗車し、効率的に東京観光出来るので、私にとってはとてもよい乗車券でした。
途中下車出来るので、自分が行きたい場所で乗り降り出来るので、予め時刻表を確認する事で、いろいろな場所を楽しむ事が出来ました。
次の東京観光の時にも、利用しようと思います。

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Helpful
Rating:
Packages: 1日(24時間)券<~10/31>
Attended as: Solo Travelers
Posted on: 2018/06/09
Activity Date: 2018/06/02

KINTETSU RAIL PASS (1Day / 2Days /5Days / Plus)

Hassle free

Reviewed by: C.Chee

It's very easy to use and just show the voucher at the counter and you will get the pass.

Helpful
Rating:
Packages: Kintetsu Rail Pass (Until Sept 30, 2018)
Attended as: Couples
Posted on: 2018/06/01
Activity Date: 2018/05/11

KINTETSU RAIL PASS (1Day / 2Days /5Days / Plus)

Impressed and thankful

Reviewed by: Zeny

Our experience with the Kintetsu Rail Pass was beyond expectation. We were able to tour around the region with ease and comfort. I highly recommend this.

Helpful
Rating:
Packages: Kintetsu Rail Pass (Until Sept 30, 2018)
Attended as: Families with Young Children
Posted on: 2018/05/29
Activity Date: 2018/05/21

Tokyo Hop On Hop Off Bus Tickets (1day or 2days)

Interesting tour round central Tokyo

Reviewed by: Bee

As mentioned, this was an interesting tour round the centre of Tokyo, with the ability to get on and off the open-topped bus at points of interest.
On the Roppongi/Odaiba route, before Tokyo Teleport, however, there are only three buses per day, meaning you'd need to spend quite a long time at e.g. Roppongi Hills. At or after Tokyo Teleport, the route coincides with the Odaiba-only route, so you can change between buses, meaning the gap between buses is only an hour and a half or so.
It was a strong sunshine/30C day this week, so future travellers are strongly advised to check the weather, and to take hats and sunscreen.

Helpful
Rating:
Packages: Review Rebate Special / 24 Hour Ticket
Attended as: Friends
Posted on: 2018/05/24
Activity Date: 2018/05/22

Airport Transfers between Narita Airport and Central Tokyo < Shared Ride >

FamilyBonding

Reviewed by: FamilyBonding

Veltra staff made things easier for us. It was a wonderful trip afterwards because it started off right.

Reply from activity provider

Thank you for your review. Please, come again!

Best Regards
Green Tomato

Helpful
Rating:
Packages: Shuttle From Narita Airport - Shared Ride
Attended as: Families
Posted on: 2018/05/21
Activity Date: 2018/05/19

Tokyo Hop On Hop Off Bus Tickets (1day or 2days)

バスの数が少ない

Reviewed by: アルビン

30分単位でバスがこれば良いなと思います。

I think it would be better if the bus arrives every 30 mins.

Helpful
Rating:
Packages: Review Rebate Special / 24 Hour Ticket
Attended as: Friends
Posted on: 2018/05/21
Activity Date: 2018/04/26

KINTETSU RAIL PASS (1Day / 2Days /5Days / Plus)

There was no image of the QR code in our voucher

Reviewed by: Nelly

We waited for almost 30 minutes before we were able to board a train because there was no image of the QR code in the voucher and the person in charge in the station has to check for the voucher number to retrieve our booking. Good thing the person who attended to us was accommodating. The voucher is useful though.

Helpful
Rating:
Packages: Kintetsu Rail Pass 1-Day (Until Sept 30, 2018)
Attended as: Couples
Posted on: 2018/05/21
Activity Date: 2018/05/17

Airport Transfers between Narita Airport and Central Tokyo < Shared Ride >

Narita Transfer

Reviewed by: Narita traveler

Agent meet me to locate the shuttle. Very fast and convenient.

Reply from activity provider

Thank you for your review! We hope you had a pleasant trip. Please, come again!

Best Regards,
Green Tomato

Helpful
Rating:
Packages: Shuttle From Narita Airport - Shared Ride
Attended as: Couples
Posted on: 2018/05/19
Activity Date: 2018/04/23

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Good service

Reviewed by: AWong

The green tomatoes rep was at the exit waiting with green tomatoes sign, as we came through after disembarkation, all went smoothly. Check in was fast. waiting time at hall was about 20 mins but that's fine as plenty of seats. The vehicle was in good condition, driver was courteous and helpful. He also put away our luggage. it was a long ride but I arrived safely at my hotel about 2.5hrs after leaving the cruise. Will use the service again. Thank you.

Reply from activity provider

Dear AWong, thank you for your review. We hope you had a pleasant trip. Please, come again!

Best Regards,
Green Tomato

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Solo Travelers
Posted on: 2018/05/19
Activity Date: 2018/04/28

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

great trip

Reviewed by: merryl

we were picked up on time. it was a smooth ride and efficient. it was pleasant

Reply from activity provider

Thank you rating our service. We hope you had a pleasant trip.
Please, come again!

Helpful
Rating:
Packages: One-way (To Yokohama Port) Shared Ride from Hotel
Attended as: Friends
Posted on: 2018/05/13
Activity Date: 2018/04/20

Haneda Airport Shuttle for Domestic and International Flights < Shared Ride >

Easy no problems transfer to airport

Reviewed by: Denise McLennan

Confirmation the day we arrived at our motel in Japan. Pick up was on time and easy ride to airport. Very reliable and would recommend them for any transfer either from a cruise ship port or to airport. Tours are well ran also .

Reply from activity provider

Dear Denise McLennan, thank you for rating us. We hope you had a pleasant trip.
Please, come again!

Helpful
Rating:
Packages: One-way (To Haneda Airport) Shared Ride from Hotel
Attended as: Couples
Posted on: 2018/05/12
Activity Date: 2018/04/16

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

good value for Tokyo

Reviewed by: Ken L.

we used this shuttle from the Yokohama port to our hotel in Shinjuku. The shuttle was available very shortly after disembarking the ship. The Green Tomato employees were waiting in the terminal building. After a short wait we were checked in and taken on a very short walk to our bus. The van was clean and comfortable, driver was very courteous. I would definitely recommend.

Reply from activity provider

Dear Ken L.,
We are truly happy you liked our service. Please, come again!

Best Regards,
Green Tomato

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Couples
Posted on: 2018/05/07
Activity Date: 2018/04/13

KINTETSU RAIL PASS (1Day / 2Days /5Days / Plus)

Kintetsu Rail Pass

Reviewed by: Violet Lee

It is a value for money to travel from Nagoya to Toba area using this pass. It'll be even better if it include some vouchers for Limited express service as in old pass for traveller that time is precious to rush from one location to another. Definitely will use this pass to travel to Osaka and Nara area too!

Helpful
Rating:
Packages: Kintetsu Rail Pass (Until Sept 30, 2018)
Attended as: Couples
Posted on: 2018/05/07
Activity Date: 2018/05/05

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Worth every cent - Stressless !!!

Reviewed by: Helen Hayes

This shuttle service from our Hotel in Shinjuku Tokyo to Yokohama Cruise Port terminal was the best thing out. As the journey took 90mins being picked up from the hotel and travelling in a comfy coach made this so wonderful - no stress!! The only problem was that they needed to set their pick up times better, to reduce the waiting time at the hotel.

Reply from activity provider

Dear Helen Hayes,
Thank you for you kind words. We hope we will be able to improve our timings to fit the expectations in the future.

Best Regards,
Green Tomato

Helpful
Rating:
Packages: One-way (To Yokohama Port) Shared Ride from Hotel
Attended as: Couples
Posted on: 2018/05/06
Activity Date: 2018/04/13

Airport Transfers between Narita Airport and Central Tokyo < Shared Ride >

Best and comfortable way to get to the airport

Reviewed by: May

Picked up from our hotel. Luggage taken cared of. Driver very nice and a safe driver.

Reply from activity provider

Dear May,
Thank you for your kind words.
We hope you enjoyed your stay. Please, come again!

Best Regards,
Green Tomato

Helpful
Rating:
Packages: Shuttle To Narita Airport - Shared Ride
Attended as: Families
Posted on: 2018/05/05
Activity Date: 2018/05/02

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Shuttle to Tokyo

Reviewed by: Denise McLennan

Was worried about booking a transfer on the net for a different country but there was no problems. Everything went smoothly and professional. Would recommend this company.

Reply from activity provider

Dear Denise McLennan,
Thank you for your kind review.

We hope you enjoyed your trip. Please, come again!

Best Regards,
Green Tomato

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Couples
Posted on: 2018/05/05
Activity Date: 2018/04/13

Tokyo to/from Yokohama Port Shuttle for Diamond Princess Cruise

Shuttle from Yokohama Harbour

Reviewed by: Neville

The shuttle was a good experience. A little more explanation is needed so you can understand how everything works. Our waiting time was minimal.
We were dropped right outside our hotel. Overall a very good exerience.

Helpful
Rating:
Packages: One-way (From Yokohama Port) Shared Ride to Hotel
Attended as: Friends
Posted on: 2018/05/05
Activity Date: 2018/04/13

【Narita/Haneda Airport】WiFi Router Rental with Easy Pick-up and Return

Thank you!

Reviewed by: Bosco

We didn’t receive the WiFi on time so I email to veltra. They send me another WiFi for free. We ended up three WiFi from original order and extra one.
Thank you for quick support.

Helpful
Rating:
Packages: 8 Day Plan
Attended as: Families with Young Children
Posted on: 2018/05/05
Activity Date: 2018/04/13