Reviewed by: BongR
Rented this pocket wifi during my trip to Tokyo / Kyoto / Osaka. Very convenient and easy to use, even though the instruction is in Japanese. Speed is awesome, very fast! Recommended to those who will travel to Japan.
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| Packages: | 7 Day Plan |
| Attended as: | Friends |
| Posted on: | 2014/08/04 |
| Activity Date: | 2014/07/24 |
Reviewed by: Frank
Perfect WLAN
Only problem is that all descriptions are in japanese only...
Many thanks for choosing our service.
sorry for the inconvenience might have brought. we have simplified instruction in English, if you need it next time, please request in the comment and we will send it to you with the device.
Have a good day!
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| Packages: | 10 Day Plan |
| Attended as: | Solo Travelers |
| Posted on: | 2014/07/22 |
| Activity Date: | 2014/07/20 |
Reviewed by: lilac h.
Rented this pocket wifi online when I travelled to Japan. It was delivered to the hotel where I stayed during my trip. Its easy and convenient to use. I emailed customer service for some questions and they answered promptly. I had no problem using and returning it. I will consider renting again with veltra on my next travel.
Hello, Lilac.
Many thanks for choosing our service. It is our great honor to be helpful during your stay in Japan.
We will keep working on providing our customers good products and services.
Looking forward to serving you next time.
Have a wonderful day:-)
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| Packages: | 5 Day Plan |
| Attended as: | Couples |
| Posted on: | 2014/06/28 |
| Activity Date: | 2014/06/07 |
Reviewed by: John Sylora
We rented the pocket wifi LTE version for 15 days. Pickup scheduled at Narita Nikko Hotel worked without problems. It was fantastic. We used Viber to send photos real time to USA family and spoke many times with USA family members even on bullet train at over 100+ mph!! I used Google Maps extensively to follow train, bus, cab, walking paths throughout Japan from mountainous Hakone(near Mt. Fuji) to crowded cities like Tokyo, Nagoya, Kyoto, Osaka, Kobe etc!! It was all possible with the wifi in my coatpocket.
While shopping, I used wifi to compare prices with Amazon.com in US or look up product features on things I needed. We could even have more than 5 devices routing at the same time including Barnes and Noble Nooks, Blackberry, Android phones etc.. I even continued online course on MongoDB database using wifi. I downloaded necessary books, course material, and viewed videos provided by course without problems. It was like never leaving the USA as far as connectivity. Thanks Veltra and Pocke Wifi Rental for greatly enhancing a wonderful Japan trip!!
Hello John,
Thank you for choosing our service.
We are very glad to hear you enjoyed your trip and our service.
We are looking forward to you again.
Best Regards,
Wei
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| Packages: | 11 to 30 Day Plan |
| Attended as: | Families |
| Posted on: | 2014/05/22 |
| Activity Date: | 2014/04/15 |
Reviewed by: Noli D. Bayani
It was an amazing experience having this Wifi Router we have never experienced to have a gadget like this when we were in America and even in some other Asian Countries. We are currently enjoying the service. We are connected at all times and we never fail with our expectations. It was indeed an excellent service. I hope the other countries could have the same offer to us. Have a fulfilling and happy business with great service.Thank you.
Hello Noli,
Thank you for choosing our service and your kindly feedback.
We are so glad to hear you enjoyed your trip in Japan and our service.
We are looking forward to servicing you again.
Your Faithfully,
Wei
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| Packages: | 7 Day Plan |
| Attended as: | Families |
| Posted on: | 2014/05/20 |
| Activity Date: | 2014/05/18 |
Reviewed by: Kenji
A must have, so much better than an expensive international data plan! Unlimited data delivered to your hotel, and returning is as simple as giving it back to your hotel with the return slip via ta-q-bin. Also very good for navigating and accurate gps locating using google maps or other apps, especially the japan transit app. We would be lost in the dark with out this device. Connect any devices that uses wifi. Forget about waiting to get to a hotel wifi to post pictures about your trip, do it instantly!
Hello Kenji,
Thank you for choosing our service.
We are glad to hear you enjoyed your time in Japan and our service.
We are looking forward to servicing you next time.
Best Regards,
Wei
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| Packages: | 11 to 30 Day Plan |
| Attended as: | Couples |
| Posted on: | 2014/05/10 |
| Activity Date: | 2014/04/18 |
Reviewed by: Cyril
I did not get any problems receiving it at my hotel or using it.
However the explanation to send it back is a little bit confusing.
I just went to the nearest post office and send it in the same package i received it.
Hello Cyril,
Thank you for choosing our service and your kindly feedback.
It is very important for us to improve our service.
We are sorry for confusing you, we are looking forward to servicing you again.
Your Faithfully,
Wei
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| Packages: | 20 Day Plan |
| Attended as: | Friends |
| Posted on: | 2014/05/10 |
| Activity Date: | 2014/04/18 |
Reviewed by: kaya
I exchanged my points for a bus ticket since Alan's points were about to expire. It was valid for 24 hours, covered three routes, and included a live guide, which was very good.
アランのポイント期限切れ間近のためバスチケットに交換。24時間有効で3路線、生のガイド有りとても良かった。
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| Packages: | 1日券(24時間券) 3/31まで |
| Attended as: | Solo Travelers |
| Posted on: | 2014/05/07 |
| Activity Date: | 2014/03/30 |
Reviewed by: Gus
Upon exit at Narita Airport, chauffeur is already waiting for us with my name on a plaque card. Courteously, he helped us carry our luggage with a trolley. Van was huge and clean. More than enough for the 4 of us adults and a toddler. He drives carefully and safely. There was free Wifi on board. Got to our destination on time.
Thank you for your kindeness message. We will convey it to the driver. If you have a chance again, please use our service. Thank you and Best regards, GREEN TOMATO Co., Ltd.
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| Packages: | Chartered Shuttle Mini: One-way (From Narita Airport) (Special Package for 4) |
| Attended as: | Families with Young Children |
| Posted on: | 2014/04/29 |
| Activity Date: | 2014/04/02 |
Reviewed by: Gus
Hassle free pick up from our hotel's lobby.
We stayed connected while touring around Tokyo, even inside the trains. Battery life was amazing that lasts for 1 whole day. Even though Tokyo has lots of free wifi hotspots, it is very handy to bring along your own wifi, it's not so expensive after all. Speeds come up to 30 mbps.
Hassle free return also through any convenience store.
Hello Gus,
Thank you for choosing our service.
We are glad to hear you enjoyed your time in Tokyo.
Thank you for your kindly feedback , we are looking forward to servicing you again.
Best Regards,
Wei
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| Packages: | 5 Day Plan |
| Attended as: | Families with Young Children |
| Posted on: | 2014/04/29 |
| Activity Date: | 2014/04/02 |
Reviewed by: Gus
Chauffeur arrived outside our hotel earlier than expected. Gladly, he greeted us and carried our luggage in the van. The van is clean, huge and comfortable, more than enough for us 4 adults and 1 toddler and all of our luggage. The driver is courteous, drives very carefully and safely, that I fell asleep. We arrived at Narita airport earlier than expected, which gave us an opportunity to do some last minute duty free shopping.
Thank you for using us. We are happy to hear that. We will keep our effort to provide quality service. If you have next chance in the future, please use our service
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| Packages: | Chartered Shuttle Mini: One-way (To Narita Airport) (Special Package for 4) |
| Attended as: | Families with Young Children |
| Posted on: | 2014/04/28 |
| Activity Date: | 2014/04/07 |
Reviewed by: Jonathan
Rented the pocket wifi for 10 days and it arrived promptly at my hotel before we arrived, picked up from the front desk, had some confusion to using it as instructions was in Japanese, approached my hotel's front desk and was told that a SIM card was needed, so I emailed Veltra and they replied quickly. The SIM card was already included just needed to on/off my device again to get it going, login details/password was also on the side of the box! Got my wifi going! Worked in subways and even when I was in Yudanaka( mountain regions). Very good pricing, just hope that some form of english instructions can be included as well. Had to pay postage to send it back, could be done at the hotel or airport. Would rent again!!!
Thanks!!
Hello Jonathan,
Thank you for choosing our service.
We are glad that you enjoyed our service.
We also appreciate for your kindly feedback, it is very important for us to improve our service.
We are looking forward to you next time.
Best Regards,
Wei
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| Packages: | 10 Day Plan |
| Attended as: | Couples |
| Posted on: | 2014/04/21 |
| Activity Date: | 2014/04/06 |
Reviewed by: 匿名希望
I wanted to ride the red buses I saw around the city, so I signed up. I thought the one-day pass was only valid for the day it was exchanged, but it’s actually valid for 24 hours from the time of exchange. I was surprised it was valid until the next day (though I didn’t use it…).
I took two routes: one around the Tokyo Skytree and another around Odaiba. Each route takes about an hour. I was able to get off at the Skytree and stroll around Solamachi.
What surprised me was that the bus runs on the highway. Riding an open-top bus on the Shuto Expressway and crossing the Rainbow Bridge is a rare experience, and I can recommend this ticket just for that.
However, even in late March, it starts to get cold after around 4 PM. I think late April would be a better season. The guide's explanations were enjoyable, but sometimes their voice was too soft or they spoke too quickly, which was a downside.
Also, some bus stops were hard to find and in slightly awkward locations. For example, at Senso-ji Temple, I worried about whether I could reach it after being dropped off there! There might be regulations affecting this, but I hope improvements can be made.
Still, I think it’s fun for even those living in the city to ride just for a bit of a change!
街中で見かける赤いバスに乗ってみたくなって申し込み。
1日券って引き替えた日のみかと思ったら、引き替えた時間から24時間なんですね。次の日まで有効でびっくり。(使いませんでしたけど…)
スカイツリーをまわるコースとお台場をまわるコースの2つに乗車。1コースおおむね1時間程度ですね。途中でスカイツリー下車をしてソラマチをぶらぶらしたりもできました。
びっくりなのが高速道路を走ること。オープンバスで首都高を走ったり、レインボーブリッジを駆け抜けたりは滅多にできない体験で、これだけでもこのチケットおすすめできちゃいます。
ただ、3月下旬でも16時過ぎたくらいから寒くなってきます。4月下旬からが良いシーズンかな?
ガイドさんの解説も楽しいけど、声が小さかったり早口すぎたりするのがマイナス。
あと、バス停がわかりにくい&ちょっと場所が微妙なところがちらほら。浅草寺なんか、あそこで下ろされてたどり着けるのかな!?と入らない心配をしてしまいました。規制などもあるかもしれないけど、改善されると良いですね。
でも、都内在住者でもちょっと話題程度に乗ってみるのも楽しいと思いますよ!
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| Packages: | 1日券(24時間券) 3/31まで |
| Attended as: | Families |
| Posted on: | 2014/03/30 |
| Activity Date: | 2014/03/22 |
Reviewed by: jotaro
The scenery is beautiful and it's a great tour, but since it was cold in February, I think those who are not good with the cold should choose a different time.
景色はよくとてもよいツアーですが、2月の寒い時期でしたので、寒さが苦手な方は時期をえれんだほうがよいかと思います。
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| Packages: | 1日券(24時間券) 3/31まで |
| Attended as: | Families |
| Posted on: | 2014/03/14 |
| Activity Date: | 2014/02/02 |
Reviewed by: Russ
Very pleasant and efficient way to the Narita Airport.
Driver was prompt and courteous.
Thank you for kindly message. We will convey it to the driver. If you have a chance to come to Japan again, please use our transfer service. We will provide high quolity service as a travel agency in Japan. Thank you and Best regards, ai kaneko
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| Packages: | Shuttle To Narita Airport - Shared Ride |
| Attended as: | Solo Travelers |
| Posted on: | 2014/02/08 |
| Activity Date: | 2013/12/11 |
Reviewed by: Russ
Very prompt and friendly service. Highly recommend.
Thank you for your kindly message. We will convey it to the driver surely. When you come to Japan in the future, please use our service again! ai kaneko/GREEN TOMATO
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| Packages: | Shuttle From Narita Airport - Shared Ride |
| Attended as: | Solo Travelers |
| Posted on: | 2013/12/05 |
| Activity Date: | 2013/12/03 |
Reviewed by: 江戸っ子38
Since it was a one-day pass, I took two rides: from Marunouchi to Skytree at 10:20 and from Marunouchi to Odaiba at 17:30. Sitting in the front row, even a regular curve feels thrilling like a roller coaster. Whether you're in the middle or the back, you can see the scenery in 360 degrees. It's very impressive! I highly recommend it for small children. For me as an adult, the bus guide's stories were full of interesting insights and very entertaining.
一日乗車券だったので、10:20発 丸の内→スカイツリー、17:30発 丸の内→お台場の2つに乗りました。最前列に乗ると、普通のカーブでもジェットコースターのようなドキドキがあります。真ん中でも後ろでも、360度に景色が見えます。非常に迫力があります!小さな子供に非常にお勧めです。大人の私には、バスガイドさんのお話が薀蓄に溢れて、大変おもしろかった。
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| Packages: | 1日券(24時間券) 3/31まで |
| Attended as: | Families with Young Children |
| Posted on: | 2013/11/05 |
| Activity Date: | 2013/11/03 |
Reviewed by: Freddy
Really useful and handy, the package arrive on time and easy to return
Thank you for using our service. We are glad you had a great experience with our pocket wifi device.
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| Packages: | 10 Day Plan |
| Attended as: | Solo Travelers |
| Posted on: | 2013/10/12 |
| Activity Date: | 2013/09/20 |
Reviewed by: Courtney
Driver picked me up earlier than expected which was great. I got to Narita Airport with extra time to spare and pick up last minute souvenirs.
Thank you for your message. I will tell to the driver.
Will keep to make every effort to be able to provide best services for every traveler.
Thank you and Best regards, ai kaneko (General Manager of Global Sales Division/GREEN TOMATO Co., Ltd.)
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| Packages: | Shuttle To Narita Airport - Shared Ride |
| Attended as: | Solo Travelers |
| Posted on: | 2013/09/05 |
| Activity Date: | 2013/09/04 |
Reviewed by: 匿名希望
This bus has limited access areas, so it might be convenient if it matches the place you want to go, but the frequency is low, making it difficult to use multiple times in a day. It seemed like they didn't understand when I showed the voucher from Alan Wan, and I was made to wait. There appeared to be two types of buses: one that only allows boarding on the second floor, where you listen to the guide's announcements while touring, and another with a roof. There is a headphone jack, but they are not distributed, and when I tried using my own headphones from overseas, I found that all channels were playing the same music. I don't think I will use this service again. It's troublesome to have to go to the initial boarding location near Tokyo Station (to receive the boarding card) if it rains. The cost performance is not good. That's all.
このバスは、アクセス地域が偏っていて、行きたい場所に合致すれば便利かもしれないが、本数が少ないのでそうは一日で何度も利用するというのは難しい感じでした。
アランワンからのバウチャーを見せても分かってないようで待たされました。
一階には乗せない2階のみに乗車させ、ガイドのアナウンスを聞きながら周るタイプのバスと、屋根のあるタイプのバスと2通りのようでした。(どちらかが来る)
イヤフォンジャックはありますが、配られることも無く、手持ちの海外で使用したイヤフォンを試に入れてみたら、どのチャンネルも同じ音楽が流れているのみでした。
私はもう利用しようとは思わない。
雨が降ったら困る、東京駅近くの初乗りの場所まで必ず行かなくてはならない(乗車カードを貰う)のが面倒。
コストパフォーマンス的に美味しくは無い。以上。
Thank you for your patronage. We sincerely apologize for the inconvenience caused this time.
In response to your feedback, we have communicated with the operating company to ensure smoother ticket exchanges for the vouchers issued by our company.
We regret to inform you that the earphones are provided only to foreign guests and are not available for Japanese guests. Additionally, regarding the music you heard, please understand that the announcements are only played in front of each tourist spot, so it is likely that you were in a location other than the tourist spot when you heard the audio.
Thank you for your valuable feedback.
ご利用ありがとうございます。この度はご不便おかけしまして申し訳ございませんでした。
今回のご意見を受け、弊社発行のバウチャーについては、よりスムーズなチケット引き換えが可能となるよう、催行会社にあらためて申し伝えさせていただきました。
なお大変恐縮ではございますが、イヤフォンについては、外国人の方にのみお渡ししているものであり、日本人用には用意されておりませんことご了承ください。またイヤフォンの内容をお聞きいただいた際の音楽についてですが、案内が流れるのは各観光スポットの前のみとなっておりますことから、お聞きいただいた際には観光スポット以外の場所だったことが原因と考えられますことをご理解いただけますと幸いです。
貴重なご意見ありがとうございました。
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| Attended as: | Families with Young Children |
| Posted on: | 2013/05/24 |
Reviewed by: もちぞう
I participated on a clear day in January. I was worried it might be cold since it was an open-top bus, but it wasn't too bad. The best recommended course is the Odaiba course.
After looking up at Tokyo Tower from directly below, the open-top bus headed onto the highway. This was quite a rare experience. It was my first time seeing how large road signs and traffic lights are. Furthermore, it continued to the Rainbow Bridge, and with the good weather, I was able to enjoy views of both Tokyo Tower and Tokyo Skytree. Since it was a weekday, Odaiba had a rather quiet atmosphere, so we continued without getting off until Tsukiji. We got off at Tsukiji, had sushi for lunch, and then boarded the bus again from the same spot to return to the starting point in Marunouchi. Next, I took the Asakusa course heading towards Tokyo Skytree. I wanted to do some sightseeing at Skytree, so I got off the bus there, but it was a very enjoyable bus experience. If it's your first time in Tokyo, just riding this bus would be enough for sightseeing.
I think even people living in Tokyo would enjoy participating with friends or family on a nice day for a drive-like experience.
1月の快晴の日に参加しました。オープントップなので寒いかなと心配でしたがそれほどでもなかったです。一番のおすすめコースは、お台場コース。
東京タワーを真下から見上げた後、オープントップバスは高速道路へ。これはかなり貴重な体験です。道路標識や信号機はこんなに大きいのかと、初めての経験でした。さらに、レインボーブリッジへと続くのですがお天気もよく、東京タワーとスカイツリーの両方の景観が楽しめました。平日だったのでお台場はかなりおとなしい雰囲気でしたので、下車せずそのまま築地まで。築地で下車して、ランチにお寿司をいただき、その後、また同じところから乗車して丸の内のスタート地点へ。次に浅草コースに乗ってスカイツリーへ向かいました。スカイツリー観光をしたかったのでバスの乗車はここまででしたが、かなり楽しいバス体験でした。初めての東京ならこのバスに乗っているだけでも十分観光ができそうです。
東京に住んでいる人でも、お友達や家族と天気の良い日にドライブ気分で参加するのもいいと思います。
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| Attended as: | Friends |
| Posted on: | 2013/02/19 |
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Many thanks for choosing our service. It is our great honor to be helpful to your trip in Japan.
Have a good day!